[Q] no audio during calls - One (M7) Q&A, Help & Troubleshooting

Hi , I currently own a HTC ONE M7 and as of a day ago i can no longer hear or be heard when making calls , just silence. the speaker works fine when i play music. any ideas what this could be ? is it a common problem ?

Elijah13 said:
Hi , I currently own a HTC ONE M7 and as of a day ago i can no longer hear or be heard when making calls , just silence. the speaker works fine when i play music. any ideas what this could be ? is it a common problem ?
Click to expand...
Click to collapse
this is one possible cause http://forum.xda-developers.com/htc-one/help/supersu-issues-t2921823
and here is another: http://forum.xda-developers.com/htc-one/help/m7-mute-calls-please-help-t2921985

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[Q] Phone microphone stopped working...

My Tmo HTC One phone's microphone stopped working a few days ago when I use the handset to make calls. The mic works when I have it on speakerphone and my bluetooth headset works. I was running ARHD 13.4 when this started and I upgraded to ARHD 20.2 (with 3.17.401.2) last night but did not make a phone call until this morning. My wife said it sounded like I was in a windy room when I tried to call her, so I rebooted and now she cant hear anything when I call (unless I use speakerphone or BT headset).
I have insurance on the phone, but I do not want ot mess with making a claim until I have tried everything I can on my end.
Any tips or things I should try?
So you are saying that the microphone works, but not during calls?
This means it is a software not hardware issue
Install the latest AHRD (V21.0 is due out soon)
Follow the instructions in the Rom's first post
As it is a new build you need to flash clean and not dirty (again all explained in the first post)
This should resolve it for you :highfive:
WiKDMoNKY said:
My Tmo HTC One phone's microphone stopped working a few days ago when I use the handset to make calls. The mic works when I have it on speakerphone and my bluetooth headset works. I was running ARHD 13.4 when this started and I upgraded to ARHD 20.2 (with 3.17.401.2) last night but did not make a phone call until this morning. My wife said it sounded like I was in a windy room when I tried to call her, so I rebooted and now she cant hear anything when I call (unless I use speakerphone or BT headset).
I have insurance on the phone, but I do not want ot mess with making a claim until I have tried everything I can on my end.
Any tips or things I should try?
Click to expand...
Click to collapse
I am having the same issue. mic only seems to work during a speakerphone call. No change in ROMS at all.Been using ViperRom for over a month.
faroreefer said:
I am having the same issue. mic only seems to work during a speakerphone call. No change in ROMS at all.Been using ViperRom for over a month.
Click to expand...
Click to collapse
just tried another Rom and same problem as above, sounds crackly and windy...seems right that it would be a software issue because the mic works fine during speakerphone mode, but I have no idea ?? i feel like sticking a pin in the mic in case theres something stuck in there , but...im sure thats a horrible idea!

[Q] Headset not clear

Hi guys,
I am facing trouble while using a head set with my phone for making calls. The person at the other end is hearing noises and distortions making the call quality really poor and making the headset useless. I tried with many headsets but its it till there. Without the head set the call quality is pretty fine.
The odd thing is that while doing voice calls through Skype, this issue does not pop up.
I am using 16gb s advance running stock JB android. Does anyone else face this issue?
Thanks.
chuckster_84 said:
Hi guys,
I am facing trouble while using a head set with my phone for making calls. The person at the other end is hearing noises and distortions making the call quality really poor and making the headset useless. I tried with many headsets but its it till there. Without the head set the call quality is pretty fine.
The odd thing is that while doing voice calls through Skype, this issue does not pop up.
I am using 16gb s advance running stock JB android. Does anyone else face this issue?
Thanks.
Click to expand...
Click to collapse
I was using headset that I got from the phone, white one. And I did not have any problems before. On stock, did not try it on CM ROMs.
shut_down said:
I was using headset that I got from the phone, white one. And I did not have any problems before. On stock, did not try it on CM ROMs.
Click to expand...
Click to collapse
Then it must be a hardware problem (not sure why skype calls works fine though ). Will get it checked out by Samsung guys. Thanks

Dialler isnt working

Hello guys, I've got a problem with my Dialler, in the beginning I'd like to say that im using ViperOne ROM and my HTC is rooted. So the problem is my microphone and speaker arent working while talking with someone on Dialler like I cant hear anything, and the other person can't hear me, but When Im using Viber or Facebook Call its working fine so its not broken speaker or microphone. Anyone had this problem? Help please
arofaz said:
Hello guys, I've got a problem with my Dialler, in the beginning I'd like to say that im using ViperOne ROM and my HTC is rooted. So the problem is my microphone and speaker arent working while talking with someone on Dialler like I cant hear anything, and the other person can't hear me, but When Im using Viber or Facebook Call its working fine so its not broken speaker or microphone. Anyone had this problem? Help please
Click to expand...
Click to collapse
did you even look at the forums before posting ?
http://forum.xda-developers.com/htc-one/help/how-to-fix-current-audio-calls-issue-t2972498
http://forum.xda-developers.com/htc...lease-help-t2921985/post57479222#post57479222
http://forum.xda-developers.com/showpost.php?p=57482131&postcount=10

[Q] No Sound at all when answer phone

Hi,
This is a stock HTC One M7.
I'm just beginning investigations - It has no sound at all - can't hear anything when you answer the phone. But headphones do work.
Any clues where to start.
Many thanks
Whatdoyaknow said:
Hi,
This is a stock HTC One M7.
I'm just beginning investigations - It has no sound at all - can't hear anything when you answer the phone. But headphones do work.
Any clues where to start.
Many thanks
Click to expand...
Click to collapse
update the phones software, it's a know issue that HTC patched weeks ago
clsA said:
update the phones software, it's a know issue that HTC patched weeks ago
Click to expand...
Click to collapse
Thanks for the advise, I'll check that out.
But seems strange that headphones work but the speaker doesn't.
Thinking out loud:
Is it likely to be a software problem if the headphones work?

Microphone problem..HELP!!!

HEllo my htc butterfly s's microphone isnt working properly..It is fine while recording voice but the voice is not clear when we are on call.I have shout every time i want other person to listen.Please help. tried most of the roms didnt help!!

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