Database Develop

Insurance claim thru Verizon

So my phone is pretty ****ed up, and if I can't fix it I am just gonna have to break it physically and take advantage of the insurance I got on this phone.
My question is, since the LG REVO is pretty old now a days, and they don't even sell it at verizon anymore, at least not online or at any of the stores in my area, and the lady I talked to on the phone from verizon said they don't sell em anymore. But what I was wondering and didn't ask her, was if my phone breaks and I claim the insurance for a replacement phone, and since they don't have my phone anymore, what will they do? Will they go backwards and give me a ****tier phone or will they be cool and give me the next step up. Either way I assume it will be a refurbished phone but I was just curious what kind of phone they might give me.
Any thoughts?
Sent from my VS910 4G using xda app-developers app

If your phone is messed up and your still under contract they may still send you a replacement at no cost to you... So call them first to try to warranty it out instead of paying for the insurance replacement.... But that's my thoughts on it.... Either way they probably going to send you another Revo
Sent from my Broken Out 2.1 VS910 4G powered by Mt using xda app-developers app

Yeah, most likely it'll be a refurb Revo, though you might be able to say, "look, I had trouble with it before it physically broke, can I get something else?" And they might say yes. Some have gotten Razrs that way,one got a Droid 4, someone even got a Gnex. More likely they'll offer something like a Spectrum. I'd be stunned if they tried to give you something inferior to the Revo.

"Inferior to a Revo"? You mean like a 5" chunk of 2x4 with icons and buttons drawn on it with a Sharpie?
Sent from my Sony Tablet S using xda premium

In all seriousness, while my time with the revo wasn't bad, it'd be hard for them to come up with an inferior replacement now that phones have come so far. I mean they'd have to go back to something that doesn't have 4g for one thing...not gonna happen.

Danzdroid said:
"Inferior to a Revo"? You mean like a 5" chunk of 2x4 with icons and buttons drawn on it with a Sharpie?
Sent from my Sony Tablet S using xda premium
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That made my day. I'm counting the minutes until I can get a new phone.

Just got a refurbished HTC One. Everything is great but...

I just noticed I can see PM up on the top right side of the screen and some notifications in the top left corner during full screen apps, especially with a full grey screen. I didn't see those a couple hours ago when I got it.
Did I seriously just burn in my screen already? Is this normal for a "new" One? Or should I be freaking out?
I did nothing out of the ordinary since I got it. Just rooted it, restored apps, put it on the charger for a bit. That's all.

I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta

FlowingAway said:
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
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Yea,i agree,take it back and make them replace it,it should last longer than 24 hours,wether you flash it or not,im upgrading to this from the EVO 4G,in 2 months,but it will be a new one,hahaha,i just cant wait,so i can start to dev for the One now and maybe port over my 4 kornerz rom.

I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\

Rippley05 said:
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Click to expand...
Click to collapse
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium

gutrrob said:
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
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Click to collapse
Nope. You're lucky then because HTC speakers are cheap and it isn't just me who says so. Here is a quick google search but you can dig deeper and see for yourself. I never really cared because replacing the speaker was easy...but with the HTC One it is a repair nightmare.
https://www.google.com/#output=sear...34,d.eWU&fp=9745b774bca4f8d2&biw=1920&bih=993

Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta

FlowingAway said:
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
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Click to collapse
Asurion is gonna be sending me another one as well. I just hope the screen matches the one I have now. It is so much better than the replacement. I wish I could take pix and show you guys, it's annoying the things could be this drastically different.
Glad your issue is getting resolved! :good:

So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.

uh60james said:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
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So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium

Our of curiosity, where did you exactly find the HTC ONE online?

Rippley05 said:
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Click to expand...
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I would assume iFixit would have the right tools but meh

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.

Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
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Ok di$& thanks for that wonderful bit of information.

uh60james said:
Ok di$& thanks for that wonderful bit of information.
Click to expand...
Click to collapse
You're welcome.
Sent from my HTCONE using xda premium

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
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Click to collapse
haha pwnd!

I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?

jdizzle316 said:
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
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Click to collapse
Sprint doesn't handle it, Asurion does. They'll tell you it could be new or refurbished. It all depends on what they have. Both of mine came with a box, but that doesn't mean they're new.
I'm about to send ny second replacement back. The screen is just too yellow and dingy looking. It's a damn shame I have to file an insurance claim and pay a deductible on a month old phone.
Sent from my HTCONE using xda premium

To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!

FlowingAway said:
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
Click to expand...
Click to collapse
Its kinda sad to hear that although htc stepped up their game, sprints/asurions refurbs are still absolute sh!t

Can this be fixed

My kid dropped her phone and now the screen does this. Thank you in advance and merry Christmas!
Sent from my HTCONE using xda app-developers app

You need a new digitizer
Sent from my HTCONE using XDA Premium 4 mobile app

Are they expensive
Sent from my HTCONE using xda app-developers app

No set back like 10 bucks eBay but the aftermarket screens aren't as great as oem so ...sorry bud
Sent from my HTCONE using XDA Premium 4 mobile app

To try and replace that on your own would be nuts with this phone.
**edit** proof: http://www.ifixit.com/Teardown/HTC+One+Teardown/13494

You need a new LCD. You'll have to buy a combined LCD+digitizer. It'll run around $70-$80. Check phonepartsusa.com. Repair is going to be ridiculously hard, and don't attempt to do so if you lack the proper tools.
I do repairs professionally.
*edit*
Just noticed your pictures aren't even of a One. Good luck. Same thing still applies, however.
Sent from my One using Tapatalk

K^ That. The digitizer is just the clear layer that registers touches, it doesn't actually display anything, that is solely the LCD panel of which yours is broke. While a digitizer is always cheap it's usually good practice to buy a combo just because of what a pain it is to replace JUST the digitizer.
But, that doesn't even matter because your screen is broke.and you need a new LCD. If you want to risk replacing it for this phone, God speed. It's notoriously impossible to tinker in.
EDIT: oohhh, you have an EVO 3D, Not a One, much easier to tinker in and I've actually done it a few times without issue but the screen might be more expensive since its a 3D panel. You'd be better off just replacing the phone then, honestly.
Sent from my HTC One using Tapatalk

dpwhitty11 said:
You need a new LCD. You'll have to buy a combined LCD+digitizer. It'll run around $70-$80. Check phonepartsusa.com. Repair is going to be ridiculously hard, and don't attempt to do so if you lack the proper tools.
I do repairs professionally.
*edit*
Just noticed your pictures aren't even of a One. Good luck. Same thing still applies, however.
Sent from my One using Tapatalk
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Click to collapse
Thank you. I was thinking the same thing. It's probably better to just get my kid a new phone.
Sent from my HTCONE using xda app-developers app

dpwhitty11 said:
You need a new LCD. You'll have to buy a combined LCD+digitizer. It'll run around $70-$80. Check phonepartsusa.com. Repair is going to be ridiculously hard, and don't attempt to do so if you lack the proper tools.
I do repairs professionally.
*edit*
Just noticed your pictures aren't even of a One. Good luck. Same thing still applies, however.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Was gonna say the same thing. I don't repair these professionally, but do it often for friends and co-workers. I'm having trouble figuring out what kind of device that is; It isn't a ONE, an EVO 4G LTE, or 1x, so I can't get you a price quote. But, I do know that these days, the screen assembly is one piece; it is possible to get a digitizer by itself, I suppose, but taking the device apart will be difficult enough without trying to remove the screen from the rest of the assembly. To me, it looks like an entire replacement is needed anyway. Long story short, probably be easier to get a new device, like the other guys said.....

Is that an EVO 3D? Oh god, the memories. I'm agreeing with others that it'd be easier to just get a new phone. However, if you really wanna try and replace it, this will be what you need.

BMP7777 said:
Was gonna say the same thing. I don't repair these professionally, but do it often for friends and co-workers. I'm having trouble figuring out what kind of device that is; It isn't a ONE, an EVO 4G LTE, or 1x, so I can't get you a price quote. But, I do know that these days, the screen assembly is one piece; it is possible to get a digitizer by itself, I suppose, but taking the device apart will be difficult enough without trying to remove the screen from the rest of the assembly. To me, it looks like an entire replacement is needed anyway. Long story short, probably be easier to get a new device, like the other guys said.....
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Click to collapse
Hmm maybe I will try and fix it. Thank you
Sent from my HTCONE using xda app-developers app

rip my nexus 2012

http://imgur.com/HxT2WTt
ouch my nexus7 it slid off my bed apparently. I didnt see how it fell, it was in a case but it didnt save it. I heard the thud, turned and feared the worse. it goes across the screen so its rather large.
its the 2012 32 gb version. Is it fixable??? most of the screen doesnt work, i can touch the notification area and it responds, but no where else, so it is basically inoperable. I google some stuff about replacing the digitizer or the screen? or both? how would i know what I need?
on another note, its the 2012 version and i could probably use an upgrade on the 2014 or whatever the new one is. But i definitely would like to repair this and get a new one. I hate having to let go of stuff like this and would like to repair it.

Check out on ebay you have to change the glass, digitizer and lcd (too risky to change the glass+digitizer) its fairly easy. You can check outr some teardown on google too and youtube. Good luck
Sent from my Nexus 7 using xda premium

My wife's n7 had a similar problem, but it's one of my children that stepped on it lol, it was going to cost £160 for Asus to fix it and the tablet only cost £200 brand new at the time so I just got some insurance on it from currys for £3 a month then got them to fix it lol
Sent from my HTC One using Tapatalk

robgee789 said:
My wife's n7 had a similar problem, but it's one of my children that stepped on it lol, it was going to cost £160 for Asus to fix it and the tablet only cost £200 brand new at the time so I just got some insurance on it from currys for £3 a month then got them to fix it lol
Sent from my HTC One using Tapatalk
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hmm thats a nice idea, i might find something like that locally here. well I ended up going on craigslist and looking at local ads of nexus 7, and I saw someone selling a nexus 7 16gb for $100. I emailed and asked if it was still available and how firm they were. They replied saying they can let it go for 80 if I come right now. I just returned about an hour ago with a 16gb nexus 7. I am currently in the process of rooting with a rom as my 32gb was. I still wanna fix my 32gb so I will try this idea or something similar.

Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app

Captain Sweatpants said:
Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app
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Click to collapse
hmm didnt even thnk about that.. hahaha

Captain Sweatpants said:
Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app
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Click to collapse
Then buy a nice thick rug for beside the bed :cyclops:

EpicNewb4g said:
hmm thats a nice idea, i might find something like that locally here. well I ended up going on craigslist and looking at local ads of nexus 7, and I saw someone selling a nexus 7 16gb for $100. I emailed and asked if it was still available and how firm they were. They replied saying they can let it go for 80 if I come right now. I just returned about an hour ago with a 16gb nexus 7. I am currently in the process of rooting with a rom as my 32gb was. I still wanna fix my 32gb so I will try this idea or something similar.
Click to expand...
Click to collapse
Check out square trade for a warranty as well. I've heard good things about them

So this would work with square trade? The idea of getting insurance on my nexus even though it is already broken?

Yeah if they don't ask to see it your fine
Sent from my HTC One using Tapatalk

So I wouldn't have to show a receipt or anything? I'll definitely look into it!

I didn't with currys mate but that was because it was less than a year old
Sent from my HTC One using Tapatalk

robgee789 said:
Yeah if they don't ask to see it your fine
Sent from my HTC One using Tapatalk
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Click to collapse
Or if they do ask to see it some quick changing of the screens and then back again
Sent from my C5303 using xda app-developers app

EpicNewb4g said:
http://imgur.com/HxT2WTt
ouch my nexus7 it slid off my bed apparently. I didnt see how it fell, it was in a case but it didnt save it. I heard the thud, turned and feared the worse. it goes across the screen so its rather large.
its the 2012 32 gb version. Is it fixable??? most of the screen doesnt work, i can touch the notification area and it responds, but no where else, so it is basically inoperable. I google some stuff about replacing the digitizer or the screen? or both? how would i know what I need?
on another note, its the 2012 version and i could probably use an upgrade on the 2014 or whatever the new one is. But i definitely would like to repair this and get a new one. I hate having to let go of stuff like this and would like to repair it.
Click to expand...
Click to collapse
hello this is a look at the French site and I've already ordered parts for my Nexus 7 is a reliable and serious site
http://www.micropuces.com/nexus-nexus-c-2612_1944_1773.html

No wonder why ins. premiums skyrocket...it's because people do this kind of stuff. This is ins. fraud...plain, simple, cut, & dried. I also believe this is against the TOS of this site. Do it the right way and purchase ins. before something happens to your device

ducylowycz said:
No wonder why ins. premiums skyrocket...it's because people do this kind of stuff. This is ins. fraud...plain, simple, cut, & dried. I also believe this is against the TOS of this site. Do it the right way and purchase ins. before something happens to your device
Click to expand...
Click to collapse
How is it fraud, I asked currys if they needed to see the tablet and they no because it was less than a year old they didn't ask if it had a broken screen and I've still got the insurance so there getting there money back anyway so think before accusing people of fraud
Sent from my HTC One using Tapatalk

Its fraud because it was suggested above that insurance gets placed on the device AFTER there has been damage to the device. It was suggested that the insurance company wouldn't verify the condition...it's exactly what it sounds like...fraud.
One of the mods removed these comments
Sent from my Nexus 7 using Tapatalk

[Q] Wife pried the back off, internal components damaged, much sorrow.

So my wife was home alone when her new Moto X arrived. She read somewhere on the AT&T site that she needed a number off the battery, so - being used to her old Galaxy SII - she proceeded to pry off the back case. Obviously it came off all at once and tore a good amount of stuff off with it, and now I'm home early from work looking at a bit of a mess.
I'm a layman, but I can see that the following components are damaged:
Volume rocker / power button ribbon torn at the power button side
Antennae torn off completely (ribbon cable intact), square grey segments left behind on the battery
Camera ribbon detached from circuit board but seems to be intact
Random black tape torn off
Needless to say, with a busted phone, void warranty, and wife in tears... I need some help from XDA. What are my options? Repair it myself? Take it to a shop? Call it a loss and buy a Nexus off-contract? We don't have any upgrades left and can't really afford to buy a new smartphone at full price.
I uploaded photos of the damage to imgur, but I guess I don't have enough posts to supply the link. I uploaded them as attachments, hope that works.

Was what she read from the site from a att employee?
Sent from my XT1058 using XDA Free mobile app

southern87 said:
Was what she read from the site from a att employee?
Sent from my XT1058 using XDA Free mobile app
Click to expand...
Click to collapse
No, she found a YouTube video for disassembling a Moto... G.
Something about knowing enough to be dangerous.
Anyway, I got on the phone with Motorola support and (shockingly?) they're replacing the phone at no cost. Even paying for return shipping. Go Motorola!
This thread can be locked now, sorry for the disturbance.

You're probably gonna have to pay for a repair. Warranty is more than likely void. They will obviously know the back was taken off.
Sorry!
---------- Post added at 11:07 PM ---------- Previous post was at 11:06 PM ----------
Just read post above me. Lol
How awesome of Motorola. ?
Tell her not to do it again....or I'm sure they're not helping again. Lol

Genesis Knight said:
No, she found a YouTube video for disassembling a Moto... G.
Something about knowing enough to be dangerous.
Anyway, I got on the phone with Motorola support and (shockingly?) they're replacing the phone at no cost. Even paying for return shipping. Go Motorola!
This thread can be locked now, sorry for the disturbance.
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Click to collapse
Wow hats off to them. That's totally something my wife would do so I feel for you.

Send your wife back for reprogramming.
;^)

ChrisAG said:
Send your wife back for reprogramming.
;^)
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OMG awesome!! LOL LOL LOL