Anybody else having these problems? 2nd day to have it and it would freeze up and bootloop. At one point it was off for 2-3 hours and I couldn't get to fastboot. Finally I got it to factory reset twice and its doing fine for now. Unfortunately I'm on shift for 24 hours or I'd make Verizon give me a new one.
Sent from my XT1254 using XDA Free mobile app
Aarongauntt said:
Anybody else having these problems? 2nd day to have it and it would freeze up and bootloop. At one point it was off for 2-3 hours and I couldn't get to fastboot. Finally I got it to factory reset twice and its doing fine for now. Unfortunately I'm on shift for 24 hours or I'd make Verizon give me a new one.
Sent from my XT1254 using XDA Free mobile app
Click to expand...
Click to collapse
Could it be some app that you installed? Haven't had any problems myself with it.
Have you switched from dalvik to art?
I've had zero issues with bootloops so far.
Haven't switched to art and I doubt any nonroot app would cause bootloops. Who knows.
Sent from my XT1254 using XDA Free mobile app
No issues so far here
none here
Had one this morning. Phone froze during a phone call, and then got stuck at the boot screen before the animation. Rebooted it by holding the volume and power button and it's worked since.
No problems here, have played games for several hours straight with no issues and have been playing with it all day.
Mine was solid for about 4 hours and its starting back up again. Maybe I have a lemon.
Sent from my XT1254 using XDA Free mobile app
sounds like a defective unit or something.
i'd do a wipe, dont install any apps, see if it works fine or not. if it does, probably an app issiue. if you are getting problems even after the reset, its the phone.
Same issue here. Kept randomly rebooting, but only occasionally. Did a few factory resets, installing only essential apps each time thinking it was one of my apps that didn't play nice with Turbo (even though they played just fine with my Razr Maxx and Galaxy S5) to no avail. Last night, did a factory reset, didn't install any apps (nor did I update any of the pre-installed ones) and this morning, endless bootloop. I can't get it to stop. I'm really starting to hate this startup sound. LOL!
My phone locks up occasionally. Always restarts itself. I'm not sure what has been causing my phone to lock up but I haven't been able to pinpoint an action that is specifically creating the issue.
Sent from my XT1254
So I couldn't figure out a way to just power it down (all the usual button combinations just kept rebooting it, which then continued the bootloop) so I just figured I'd let it bootloop until the battery ran out. After about 3 hours of bootlooping, it just finally booted. I didn't touch anything. Weird. Maybe it's like a 4 year old temper tantrum, just let them get it out of their system and all will be better in a couple hours. Hahaha!
I have a phone that it's going this as well. I can get into recovery and reset but that didn't work. If I try to wipe cache the phone reboots and freezes which seems abnormal. I never had a phone reboot after wiping cache. I loaded the phone into fastboot and using RSD Lite I flashed the original software into the phone to no help. I did notice though that in the fastboot option that my baseband is blank. Might just be a bad device.? Does anyone know where I can find stock firmware 21.44 (that has the VoLTE option)?
I've had 4 turbos, latest one with almost no apps, and been waiting on Motorola for near 3 weeks for another device... Just about to sell the next turbo they send out... I've also had the same issues plus WiFi drops BT drops freezing lagging, and lately unable to receive voice calls and voice mail
polish23 said:
I've had 4 turbos, latest one with almost no apps, and been waiting on Motorola for near 3 weeks for another device... Just about to sell the next turbo they send out... I've also had the same issues plus WiFi drops BT drops freezing lagging, and lately unable to receive voice calls and voice mail
Click to expand...
Click to collapse
With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.
the_rooter said:
With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.
Click to expand...
Click to collapse
I'm not running any additional apks at this point and haven't since the second replacement device. Apparently, I just have good luck with this phone, that I now despise, and wish I could get rid of. I followed all the disable guides for what was safe, and I'm not sure what an FDR is, but if you tell me I'll give it a shot. Last replacement came updated as well. At this point this current model doesn't even receive phone calls, because it just doesn't work correctly.
polish23 said:
I'm not running any additional apks at this point and haven't since the second replacement device. Apparently, I just have good luck with this phone, that I now despise, and wish I could get rid of. I followed all the disable guides for what was safe, and I'm not sure what an FDR is, but if you tell me I'll give it a shot. Last replacement came updated as well. At this point this current model doesn't even receive phone calls, because it just doesn't work correctly.
Click to expand...
Click to collapse
Factory Data Reset.
the_rooter said:
With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.
Click to expand...
Click to collapse
the_rooter said:
Factory Data Reset.
Click to expand...
Click to collapse
OK, so I have done that with each of the devices. Unfortunately, I just have horrible issues/luck with this phone.
Related
My first day with the Droid bionic... it's my first non-Samsung Android phone, so I'm not sure what to think.
In the midst of trying to figure it out and get it all setup (rooted, Titanium Backup restore, apps only), and my data drops out. Apparently for good.
I had solid 4G data when I first opened up the phone this afternoon. I ran some speed tests and switched to WiFi. I left the house a bit later and realized I couldn't open a webpage. I noticed the WiFi was still on, so I shut it off, but the cellular data never came back.
Tried putting it in airplane mode and back, rebooted (several times), tried the data toggle on the power control widget, I even forced the phone into CDMA only mode (and back).
I'm stumped. Has anyone else seen this? Is there any kind of possibility that restoring apps or rooting could have anything to do with it? I have not seen this problem over many a ROM on the Vibrant, and then the Droid Charge. I even loaded a GB ROM on the Charge and restored all my apps without issue.
Any help would be appreciated. I'd really not like to have to wipe the phone and start over.
I had something similar happen although I'm not rooted yet. For 3 days I was golden. Then I installed switchpro widget to see how the 3G/4G toggle worked with the Bionic and it made my mobile connectivity wonky. I uninstalled it. It still is wonky today.
LTE is there then goes away a reboot corrects it until it goes away. 3G is exactly the same. Turn on WIFI and the LTE disappears. It's supposed to stay up just turn white like it did for 3 days prior to installing then uninstalling switchpro. It could just be coincidence with the switchpro thing idk. I'm not all that knowledgeable with APN's, but after some research somehow I believe mine got mixed up via switchpro. Getting a new Bionic tomorrow.
Well, no data at all. If I'm outof wifi area, I have no data access. Only phone calls and text.
Sent from my Android using Tapatalk
Flapjack said:
Well, no data at all. If I'm outof wifi area, I have no data access. Only phone calls and text.
Sent from my Android using Tapatalk
Click to expand...
Click to collapse
I'd get another one then. Or if you don't want to do that get a different brand
I think I'll just try a hard reset. I'm sure it was something I did with Titanium backup... I'll just have to figure out what.
Or you could try a factory reset to see if that solves it
EDIT: I see you thought of that 1st
Something similar happened to me. The only way I could fix it was by restarting the phone until the data crashed again. I solved this problem (or I think I did, still testing it) by removing all my widgets. I have a strong suspicion it was a widget doing this (specifically the AIX weather widget, but I am not sure yet).
So, I suggest that you remove all of your widgets and restart your phone and see what happens.
The hard reset did the trick. I think maybe it was me restoring the [SMS/.../APN] setting (can't remember the middle setting) in TB. I didn't do it this time and all seems well. It was green, so I thought 'why not'.
I'll see how it goes from here on out.
I'm thinking its got to be something related to wifi. every time I disconnect from wifi I can't connect to data unless I reset my phone.
Sent from my DROID BIONIC using XDA App
Flapjack said:
The hard reset did the trick. I think maybe it was me restoring the [SMS/.../APN] setting (can't remember the middle setting) in TB. I didn't do it this time and all seems well. It was green, so I thought 'why not'.
I'll see how it goes from here on out.
Click to expand...
Click to collapse
Glad to hear that. Factory reset did not fix it for me. Will have a new tomorrow
I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium
My phone has been randomly rebooting about once every two days. I'm completely stock, not rooted. In the middle of the night last night while it was plugged in it rebooted about 4 times in a row, so I shut it off then restarted it in the morning. It's been doing fine so far today. I can't figure out how to reliably reproduce the reboots so I don't know how to go about testing whatever is causing it. It doesn't seem to be caused by any actions I perform (it's happened while I'm using the phone as well as while it's completely idle) Any suggestions? I know there's not much useful info to go off of here...
I keep sending the crash reports to HTC but I don't know what to look for in them. Anybody know how to interpret the crash logs?
Had one this morning. Rooted, but no changes.
And it just happened again. Phone was just sitting there with the screen off... I tried to copy and paste the error log but it wouldn't let me select all the text. The only app I have running in the background usually is Twilight. I'm going to try uninstalling that and seeing if it helps. The problem is the reboots happen randomly so I can't really tell if anything I change actually has an effect! Yarggghhh.
EDIT: Managed to get the error log here: http://pastebin.com/Xynv9qMP
Tried rebooting into Safe Mode, then a factory reset. Neither worked so I exchanged the device at a Sprint store. Hope this one works better!
Sent from my 831C using Tapatalk
phsteve said:
Tried rebooting into Safe Mode, then a factory reset. Neither worked so I exchanged the device at a Sprint store. Hope this one works better!
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
How did it go? I have the same issue on my international version.
Completely fixed it. I don't have insurance but was able to exchange it within Sprint's return period. My new phone works great
Sent from my 831C using Tapatalk
I am using stock ATT 4.4.4 2013 Moto X. Never tried to root or anything.
Today it just crashed while installing a large app (a VR app for cardboard). While the app was installing, I tried to updated GMaps, maybe bad idea, because then the phone froze. I saw the download blinker still flash but time did not change, everything was non responsive.
I powered down, then tried powering up. Goes to black screen right after moto logo.
I tried going into recovery, it says "No command". Tried factory option, goes into black screen.
I tried contacting motorola as well in live chat. He froze on me too, just stopped replying to me.
Any ideas?
I was having weird reboot issues with my phone for the last couple of weeks. It would freeze and reboot itself, several times a day, without any predictable pattern. I was thinking it might be a warranty issue.
I found on the Motorola website how to clear the system cache. I followed the directions and it took a good 20 minutes and then rebooted and honestly I haven't had any problems since then.
Based on my experience, I would recommend you try that. It really seemed to address my issues.
Good luck!
Edit: scratch that. My phone just froze and rebooted again as I was signing up for the Starbucks app. Guess I'll contact support later today.
Sent from my XT1053 using XDA Free mobile app
DOK2 all stock firmware here.
Got my phone back in december. My phone has been chugging alone fine until yesterday. not sure what happened but the lock screen takes minutes to come back. I tried doing a factory reset via software and when I did that the phone was still sluggish. Tried a stock recovery reset, and afterwards when i tried signing into my account and connecting to wifi at the initial setup the phone just rebooted back to the start screen again which i thought was real odd. It's currently restoring apps from the app store right now and it intermittently reboots itself while doing stuff. all while it's completely stuttering if i try to use it...
Is my phone starting to have internal memory failure? no SD card in the phone at the moment.
Should I try reflashing the DOK2 firmware via odin and then doing a reset again? Is that even possible with all the restrictions?
used it for about 30 minutes on my way to work and then it rebooted on me with the following error :
ddi: mmc_read failed
Check this thread for a workaround. I use an app to keep my phone from going into deep sleep.
http://forum.xda-developers.com/showpost.php?p=64584244&postcount=39
dtrinh4000 said:
used it for about 30 minutes on my way to work and then it rebooted on me with the following error :
ddi: mmc_read failed
Click to expand...
Click to collapse
Wouldn't hurt to reflash stock. Google usually restores apps when you check box at first boot for backup and restore. I'm wondering if you installed an app that doesn't agree with your phone... if so, you may continue seeing this issue so long as app is installed.
Bruce lee roy said:
Wouldn't hurt to reflash stock. Google usually restores apps when you check box at first boot for backup and restore. I'm wondering if you installed an app that doesn't agree with your phone... if so, you may continue seeing this issue so long as app is installed.
Click to expand...
Click to collapse
Did a factory reset and cleared cache, reflashed stock DOK2 from sammobile website using odin, cleared cache. things were going a little bit better at first but now just stuttering all over the place and randomly rebooting still. I only have very few apps downloaded, including facebook updates, instagram, all the samsung and google crap that forces updates...
Also want to add that booting into recovery takes a very long time, longer than i've ever noticed it taking... 7 min+ sometimes it will say "installing system updates" with the android guy chugging along, other times it will just have the android guy chugging....
Is there anything else I can try? Is there something I can test to verify that it's a hardware issue and not a software problem, like a flash memory checker?
This phone is out of warranty, and knox has been tripped so I have very limited options here. Would the Tmobile store let me do an exchange for a fee?
bump... anyone? am i really screwed?
dtrinh4000 said:
bump... anyone? am i really screwed?
Click to expand...
Click to collapse
Sprint user here. I thought it might be a carrier issue, but it would seem It's at least Tmo & Sprint
Can't seem to find any complaints on the Verizon/ATT forums but that doesn't mean it isn't happening.
Could it be Touchwhiz?
Here is the Sprint post:
http://forum.xda-developers.com/note-4-sprint/help/random-shut-freezes-download-mode-stuff-t3302822
cuteman said:
Sprint user here. I thought it might be a carrier issue, but it would seem It's at least Tmo & Sprint
Can't seem to find any complaints on the Verizon/ATT forums but that doesn't mean it isn't happening.
Could it be Touchwhiz?
Here is the Sprint post:
http://forum.xda-developers.com/note-4-sprint/help/random-shut-freezes-download-mode-stuff-t3302822
Click to expand...
Click to collapse
I do get some touch wiz crashes and random app crashes . since I'm on dok2 is there any other rom or recovery I can flash ? Or so some super duper erase method? I'm pretty much ready to cut my losses and sell it for parts on eBay.
i'm not alone it seems
http://forum.xda-developers.com/note-4-tmobile/help/note-4-major-slowdown-bugs-boot-loops-t3311297
http://forum.xda-developers.com/note-4-tmobile/help/looping-screen-t3319204
http://forum.xda-developers.com/note-4-tmobile/help/reboot-shutdown-wont-removing-battery-t3316875
I am having same issue. Was running stock until 3 days ago, when I got fed up with the stock reboot and slow-down. I guess it's time to save up and get a new phone.
Samsung must have activated some self destruct feature on their hardware to get people to upgrade to the galaxy s7 i guess....
dtrinh4000 said:
Samsung must have activated some self destruct feature on their hardware to get people to upgrade to the galaxy s7 i guess....
Click to expand...
Click to collapse
Well, fool me once.... Having spent $800 on a phone that broke in just over a year, hell would have to freeze over before I give Samsung any money again.
Is anyone else getting a random reboot on their Note? I have the unlocked variant. It has rebooted about 4 times since I got it yesterday evening.
Update: Adhell was the issue. Stay away from it for now, guys!
lUnorthodoxFoxl said:
Is anyone else getting a random reboot on their Note? I have the unlocked variant. It has rebooted about 4 times since I got it yesterday evening.
Click to expand...
Click to collapse
Only had my Unlocked Note8 for 20 hours or so but no reboots yet.
May not be related, but there is an option to have the phone reboot on its own automatically during a certain time.
Is it possible you may have tweaked this option? Again may not apply here but worth a mention...
marctronixx said:
May not be related, but there is an option to have the phone reboot on its own automatically during a certain time.
Is it possible you may have tweaked this option? Again may not apply here but worth a mention...
Click to expand...
Click to collapse
No, it's been at random times. I'm wondering if Adhell is causing it. I 'think' it started after I downloaded it, but not 100% sure.
Got mine yesterday. After I set everything up it started happening to me as well. Did a factory reset and set everything up a second time and all was well. Took the phone of the charger at 100% and went for a cigarette. When I came back 10 minutes later, the battery was already at 94% and rebooted itself again. I will try again to factory reset and won't use smartswitch this time to see if it helps. I use adhell as well so I will uninstall it first and see what happens.
over a week here, no reboots and I even used helium to restore apps/data
lechon3x said:
Got mine yesterday. After I set everything up it started happening to me as well. Did a factory reset and set everything up a second time and all was well. Took the phone of the charger at 100% and went for a cigarette. When I came back 10 minutes later, the battery was already at 94% and rebooted itself again. I will try again to factory reset and won't use smartswitch this time to see if it helps. I use adhell as well so I will uninstall it first and see what happens.
Click to expand...
Click to collapse
After disabling Adhell I no longer get reboots. Looks like it's the culprit.
I have not had one problem with mine at all. Not one freeze or lag or reboot.
Sent from my SM-N950U using Tapatalk
lUnorthodoxFoxl said:
No, it's been at random times. I'm wondering if Adhell is causing it. I 'think' it started after I downloaded it, but not 100% sure.
Click to expand...
Click to collapse
That's causing it because I had the same problem. I removed it and everything good now. Adhell isn't compatible with the Galaxy Note 8 yet.
So I disabled adhell and no more random reboots. Great find @lUnorthodoxFoxl !
I am having the same reboot issue, after adhell 2 install, just removed it, lets see if that clears up the issue. Really need a good working ad blocker!!
Disconnect Pro v1.11- AVOID FOR NOW
lUnorthodoxFoxl said:
After disabling Adhell I no longer get reboots. Looks like it's the culprit.
Click to expand...
Click to collapse
I had Disconnect Pro on mine for less than 8 hours and had tons of network hang and restarted/rebooted at least 5 times, just removed it so I hope things go back to normal- embarrassing standing in the store and having to wait for your phone to finish restarting to pay for your groceries...
I have had a couple of complete system freezes that has caused the phone to reboot. But they are very rare. I put it down to an app issue rather than the phone.
--
I have not had one freeze or reboot and I have had this phone since the 7th of September. After I had to turn in my Note7 I got the V20. The V20 was terrible I couldn't wait for the new Note to come out. That thing would just loose signal but I think that was crapy Tmoblie. But the V20 Froze all the time and rebooted. The only good thing about the V20 was it had 3.0 QC and it was twice as fast at charging as the Note8 and the speakers were a little better. The Note8 is far superior to the V20. I am going to go out on a limb here and say it's going to be better than the V30 too.
Never once did I get a reboot or freeze up.
We have 2 notes and one is freezing and rebooting atleast twice a day in random apps, no Adhell installed. I will try a factory reset and hopefully that takes care of the issue