[Q]USB Drivers for Droid Turbo? - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

I'm running XP on my machine. Connected USB cable from phone to PC. Selected Media Device (MTP) from drop down notification. Windows went through the general search for drivers. No dice. I have selected/de-selected USB debugging in the Developer Settings. Nothing each time.
Went to Motorola's support page , installed Motorola Device Manager, no dice again. Selected/de-selected USB Debugging in the developer section. Am I missing something here? Any help would be much appreciated. Thanks.

Give this a try - I was able to get it working on XP...
akita17 said:
I'm running XP on my machine. Connected USB cable from phone to PC. Selected Media Device (MTP) from drop down notification. Windows went through the general search for drivers. No dice. I have selected/de-selected USB debugging in the Developer Settings. Nothing each time.
Went to Motorola's support page , installed Motorola Device Manager, no dice again. Selected/de-selected USB Debugging in the developer section. Am I missing something here? Any help would be much appreciated. Thanks.
Click to expand...
Click to collapse
So I was having issues with the drivers on a Win XP machine as well. Here's what finally did it for me:
1. Uninstall drivers from control panel --> Add remove programs...
2. Restart Computer - make sure phone is disconnected from USB
3. Install Motorola Device Manager Software (again)
4. With phone still disconnected from USB go into your phone Settings --> Storage --> Top right three button menu --> USB computer connection. Make sure Media Device (MTP) is checked AND make sure Software Installation is turned OFF.
5. Plug in phone to USB
6. Do not search online for drivers, just let it install recommended drivers. It should find the correct drivers and you should be able to see it as a media player.
This is how I was able to get mine to work - I hope it works for you as well.
Good Luck - and enjoy your Turbo! :good:

Hey Chadster,
Thanks for the tip. I'll give this a go and report back.
In the interim, i did install BitSync on my PC and Turbo to transfer files over which works flawlessly.

akita17 said:
Hey Chadster,
Thanks for the tip. I'll give this a go and report back.
In the interim, i did install BitSync on my PC and Turbo to transfer files over which works flawlessly.
Click to expand...
Click to collapse
Never tried BitSync - although I haven't had any issues with transfer of files, so there wasn't a need for me to search out for a different solution.
For what it's worth - just installed MDM on my Win 8.1 laptop and things connected even easier than with the WinXP machine.

chadster1976 said:
So I was having issues with the drivers on a Win XP machine as well. Here's what finally did it for me:
1. Uninstall drivers from control panel --> Add remove programs...
2. Restart Computer - make sure phone is disconnected from USB
3. Install Motorola Device Manager Software (again)
4. With phone still disconnected from USB go into your phone Settings --> Storage --> Top right three button menu --> USB computer connection. Make sure Media Device (MTP) is checked AND make sure Software Installation is turned OFF
5. Plug in phone to USB
6. Do not search online for drivers, just let it install recommended drivers. It should find the correct drivers and you should be able to see it as a media player.
This is how I was able to get mine to work - I hope it works for you as well.
Good Luck - and enjoy your Turbo! :good:
Click to expand...
Click to collapse
Hello Chadster, at Step 4, what do you mean by making sure Software Installation is OFF? Where do we do that?
Thanks!

Related

trouble with ADB

I've been following mrkite38's nice guide here:
http://forum.xda-developers.com/showpost.php?p=5096501&postcount=17
I understand it completely, and have done similiar operations before. However I cannot get my phone to popup in device manager in any form. I here the bell that tells you a device has been connected, but nothing ever shows up, no notification, nothing.
Any ideas? thanks guys
Is USB debugging enabled inside android?
mrkite38 said:
Is USB debugging enabled inside android?
Click to expand...
Click to collapse
Yes and also stay awake
I've never had any luck with ADB also. I'm running Win 7 64 bit. I've tried all types of things LOL
Reddog80p said:
I've never had any luck with ADB also. I'm running Win 7 64 bit. I've tried all types of things LOL
Click to expand...
Click to collapse
same - maybe it's win7 is the problem. I've had problems with it on winmo as well. I'll try my parents pc sometime (xp)
i cant get it to work right on vista either. never have.
does your device ever show up in device manager? I can't even do that...
berardi said:
does your device ever show up in device manager? I can't even do that...
Click to expand...
Click to collapse
I got it to work on win 7 64 bit. It was a pain, actually I only got it to work on my laptop and not my desktop both with win 7 64 bit.
So normally when you plug in the android phone, 2 things pop up in device manager as Android phone, however one of them always trys to load a driver of a disk drive (probably set up to transfer stuff) however whenever that device is enabled with the driver adb wont work. So what I had to do was, especially b/c win 7 is a bit odd for automatically installing any driver it want with out input from up I had to disable that.
Start run gpedit.msc
in there go to Admin Templates > system > Driver installation > Driver instillation restriction. Enable both "Allow admin to override device installation restriction policies" and "Prevent installation of devices not described by other policy settings"
Ok after doing that you want to get rid of the drivers it tried to put in, so in device manager uninstall them, also download and run usbdeview, and remove the HTC drivers from there too. Might have to restart?
Now the drivers i used for adb was from proxoid, there are 32 bit and 64-bit versions there for you and it seemed to work
So d/l that, plug you phone in and in device manager manually set the drivers, you know right click deceive, update drivers, let me choose, choose form list, have disk etc.
Now the only pain with this method is that when you plug in another device, you have to go to device manager and install the driver from there either by using windos update or manually. If you take off those policies we changed earlier, windows in its great wisdom will reinstall non-working drivers.
Like i said worked on 1 comp not the other.
Good luck.

[Q] ADB over USB driver installation troubles [SOLVED!]

Hi,
I'm trying to install the USB driver under Windows7 64 using the instructions at nookdevs.com/NookColor_USB_ADB, but can't get the Android Composite ADB Interface driver to install (only get ADB Interface).
I turned USB debugging on using NookColor Tools.
Any ideas?
Thanks!
Adb is 50/50 for me. Sometimes it works and sometime it doesn't. Restart computer and try again.
Ok, I figured out this one by accident. The USB debugging setting goes away after the nook is unplugged from the computer! Even though in NookColor Tools it's still checked, you have to uncheck it and check it again.
So here's the steps to install the driver:
- get the driver and adb_usb.ini as described nookdevs.com/NookColor_USB_ADB
- go to NookColor Tools / Development, turn USB debugging off, then turn it back on
- plug your nook in, and do not unplug until you are done with all steps!
- go to Device Manager
- if you have installed Android ADB interface, uninstall it and check delete file when the confirmation comes up
- if you don't have Android ADB interface, then uninstall the USB Mass Storage driver that corresponds to your nook (easiest to identify is to unhook all USB stick and harddrives, then there should only one remain)
- select Action/Scan for Hardware Changes
- under Other devices, the NookColor should come up, right click and select Update Driver
- select Browse...
- select Let me pick...
- Select Have Disk and browse to the USB driver folder, select the .inf
- the Android Composite ADB interface should now be in the list, install it and enjoy
Hope this helps someone.
I gave up on ADB using my brand new Win7 pc. The only solution for me was to use my old xp laptop--connected the first time, would have saved me hours of frustration. Glad it worked for you with Win7.
This took me a couple hours of trying to stumble upon, too.
But now I have it installed on two win7 64 machines, so I'm pretty sure it works.
I wish the USB debugging mode would stick. That's what messed me up.

MTP Folder empty

When I connect the Note via USB to either Win7 32- or 64-bit, I get the empty folder "Galaxy Note" undrr My computer. The normal usb connection works fine but it's a hassle to always enter settings menu, connections, usb, connect, then plug in usb, connect again...
What could cause this?
Sent from my GT-N7000 using Tapatalk
lukabike said:
When I connect the Note via USB to either Win7 32- or 64-bit, I get the empty folder "Galaxy Note" undrr My computer. The normal usb connection works fine but it's a hassle to always enter settings menu, connections, usb, connect, then plug in usb, connect again...
What could cause this?
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Shed more light!!
What rom you using??
Custom or stock??
Will be able to help you better!!
I had the same problem. Fixed it with a reinstallation of drivers.
1. Go to Control Panel>All Control Panel Items>System
2. Select Device Manager
3. Expand Portable Devices. You should see you GT-N7000 listed there.
4. Right-click on that and select uninstall.
5. Unplug you device from usb, wait a moment and re-connect.
Windows will now detect it as a new device and install the drivers. Let it do its work and you should now have your folders visible under the MTP device browser.
It Worked!
logicfox said:
I had the same problem. Fixed it with a reinstallation of drivers.
1. Go to Control Panel>All Control Panel Items>System
2. Select Device Manager
3. Expand Portable Devices. You should see you GT-N7000 listed there.
4. Right-click on that and select uninstall.
5. Unplug you device from usb, wait a moment and re-connect.
Windows will now detect it as a new device and install the drivers. Let it do its work and you should now have your folders visible under the MTP device browser.
Click to expand...
Click to collapse
Thank You so much.
I struggled for days but was not able to find the correct solution. This simple thing worked, And now Kies working too!
By the way I am on Samsung S Plus GT-I9001 and OS is Win XP 64 bit prof edition.
Earlier Instead of GT-I9001, just MTP was visible in device manager. I uninstalled it, connected the phone again and then it was showing GT-I9001. My computer also showing same name folder with everything accessible and Kies working too now.
Please note that Kies is also working on a machine with Windows 7 64 bit Ultimate without any issue. So Kies is not to blame. This is for all those who like me used to think samsung had made such a bad software.
Thx mate I had the same pb with my SG3.. Now it works fine !!!
Just to complete : if on windows XP you don't even see your mtp device it's because you need at least windows media player 10 or 11
http://fr.wikipedia.org/wiki/Media_Transfer_Protocol
Windows 7
Make sure that you do not remove "Windows Media Center" feature under Programs and Features in Control Panel on Windows 7. It will cause MTP to show up as empty!
mikelyon said:
Thx mate I had the same pb with my SG3.. Now it works fine !!!
Just to complete : if on windows XP you don't even see your mtp device it's because you need at least windows media player 10 or 11
http://fr.wikipedia.org/wiki/Media_Transfer_Protocol
Click to expand...
Click to collapse

MTP & "Nexus 6" drivers won't install...help?

Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
wfujay said:
Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
Click to expand...
Click to collapse
I'm having similar issues, laptop running win 7 can't see Nexus 6, DL'd drivers, even tried Motorola for drivers but although showing in device manager as installed no connection
At least they installed for you. The drivers don't even recognize my device. I still get a yellow Nexus 6 in device manager with no usable connection. Ugh...
Sent from my Nexus 6 using Tapatalk
Seems to be a lot of this going around. I'm on win 8.1. I couldn't get the drivers to work via the sdk. Then I tried the Google and Motorola drivers. After deleting the devices on device manager I finally got the N6 to connect via mtp. However, I can't the computer won't connect via mtp if USB debugging is on. On top of that I can't get adb to even see the phone. I would suspect it's more of a Windows problem at this point. I need to do some more testing from another pc.
Sent from my Nexus 6 using XDA Free mobile app
Have any of you tried using Wug's Toolkit?
http://forum.xda-developers.com/showthread.php?t=2947452
Managed to connect via PTP eventually by uninstalling and reinstalling drivers, seems to work with PTP and USB debug on, but not with MTP
wfujay said:
Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
Click to expand...
Click to collapse
This may not apply to you at all, but with the mess of Android drivers I have to install over time I've finally figure out a solution when something is not installing correctly. Did you try right clicking on the Nexus 6 (I'm assuming that has a yellow exclamation point) going to:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Use the universal naked drivers. I have multiple devices and the drivers don't cooperate with each other but since I installed the naked drivers I have had any issues.
http://www.xda-developers.com/andro...r-solves-your-adb-driver-problems-on-windows/
---------- Post added at 05:46 PM ---------- Previous post was at 05:45 PM ----------
http://forum.xda-developers.com/goo...nt/adb-fb-apx-driver-universal-naked-t2513339
I fixed it! Wug's toolkit didn't work, although I'm about to use it to unroot, lock, and return my phone to factory state since it has to be taken back to the AT&T store to be replaced due to a screen defect. Hope they don't freak out about the death star being scratched off, lol.
Anyway, oddly enough the problem is because I'm using Windows 8.1 N, which doesn't come with Windows Media Player or any of the media features. Installing the Media Feature Pack for N and KN versions of Windows 8.1 sorted it out. Installed, rebooted, done. I can now access the device in any mode and the device driver errors are gone.
So if anyone is having the same issue with Windows 8.1 N, download and install this: http://www.microsoft.com/en-us/download/details.aspx?id=42503
Reboot and enjoy!
thanks
EvanVanVan said:
This may not apply to you at all, but with the mess of Android drivers I have to install over time I've finally figure out a solution when something is not installing correctly. Did you try right clicking on the Nexus 6 (I'm assuming that has a yellow exclamation point) going to:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Click to expand...
Click to collapse
Same thing was going on with my nexus 6 and I tried what you said and updated everything. Now the MTP works. thanks
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
Click to expand...
Click to collapse
Thank you so much ! MTP Works now. Hail to the king
EvanVanVan said:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Click to expand...
Click to collapse
Ran into the same issue initially when I was trying to root my Nexus 6. Wug's didn't work, and neither did the naked universal drivers. Added the Nexus 6 ID to the inf and still didn't work.
Had to install the Motorola driver kit, and then go through the drivers as above to find a Motorola that finally worked; while the Motorola driver is just a wrapper for some Microsoft driver that normally comes built into Windows since Windows 7.
Nexus 6 Driver (ADB, Fastboot and MTP) for Windows and MAC
http://www.theandroidsoul.com/nexus-6-driver-adb-fastboot-mtp-windows-mac-68355/
I discovered the following troubleshooting tip listed below (amongst others) at the website above. It worked flawlessly with my brand new unlocked stock Motorola NEXUS-6 (XT-1103) and Windows-7 PC. Thank you and big props to the developer(s) who posted it!
1.Connect your Nexus 6 to computer with a USB cable and open Device manager on your computer.
2.Look for ‘Android Composite ADB Interface‘ entry, right-click and select uninstall from the context menu.
3.In the uninstall pop-up that appears, tick ‘Delete the driver software for this device’ checkbox and press the “Ok” button.
4.Disconnect your phone from your computer.
5.Disable USB debugging on your Nexus 6 from Settings » Developer options » un-tick ‘USB debugging’ checkbox.
6.Put your Nexus 6 in MTP mode (It should be in MTP by default unless you selected the Camera (PTP) mode).
7.Connect your Nexus 6 to the computer again, and let the computer re-install drivers automatically. If it doesn’t re-installs driver, try toggling the ‘USB debugging’ option on your device.
Same here. Nexus 6 stock lollipop 5.1.1 with unlocked bootloader. I thought it was my personel windows 7 pc. But no its any pc I try to connect to. Found that out because I work at a big business full of windows pc's. I remember at one point not having this problem at all. Don't know if it was before one of the lollipop updates but I remember I used to connect my phone at work on any pc the pc would automatically open MTP asking me what I wanted to do. That was without adb turned on. I've tried everything searched everywhere, installed,uninstalled drivers from Google, Motorola etc. Even tried wugfresh's instructions. My pc does not recognize my phone at all. Mtp, Adb, Fastboot, nothing. Weird thing is I also have a nexus 5 and as soon as I connect it its recognized. Don't know if it maybe the cable that's the only thing I haven't tried since my cables are not Motorola cables, or nexus 6 original cable as that is the way I bought it. But it used to connect. Now I'm stuck, at a loss. Don't get it, called Motorola, Google, T-Mobile. I think they know nothing about phones as when I tell them the problem they look at me like I'm talking Chinese. If anyone knows what the problem is and have been able to fix it please hit me up @ [email protected] Just about to give up. I just don't understand what the problem maybe. Running stock lollipop 5.1.1 with unlocked bootloader never rooted. Thanks and hope someone can help.
I had the same issue. I installed the latest google drivers from the Android SDK and my computer would not recognize my Nexus 6. I couldn't use fastboot or anything. I was able to fix this though. With my Nexus 6 hooked up to my computer, I opened device manager. There was the "unknown device" which was my Nexus 6 obviously. I right clicked on it and attempted to install the driver, the automatic driver installation method could not find it. I had to point it directly to the file. The file is located in the android-sdk files. I had to point it to c:/android-sdk/extras/google Obviously location will vary depending on where you installed the android-sdk. Just make sure to only point it to extras/google. I wen't further in the first attempt and it didn't work. I hope this helps. I suck at explaing stuff.
Long Island NOOBIE said:
http://www.theandroidsoul.com/nexus-6-driver-adb-fastboot-mtp-windows-mac-68355/
I discovered the following troubleshooting tip listed below (amongst others) at the website above. It worked flawlessly with my brand new unlocked stock Motorola NEXUS-6 (XT-1103) and Windows-7 PC. Thank you and big props to the developer(s) who posted it!
1.Connect your Nexus 6 to computer with a USB cable and open Device manager on your computer.
2.Look for ‘Android Composite ADB Interface‘ entry, right-click and select uninstall from the context menu.
3.In the uninstall pop-up that appears, tick ‘Delete the driver software for this device’ checkbox and press the “Ok” button.
4.Disconnect your phone from your computer.
5.Disable USB debugging on your Nexus 6 from Settings » Developer options » un-tick ‘USB debugging’ checkbox.
6.Put your Nexus 6 in MTP mode (It should be in MTP by default unless you selected the Camera (PTP) mode).
7.Connect your Nexus 6 to the computer again, and let the computer re-install drivers automatically. If it doesn’t re-installs driver, try toggling the ‘USB debugging’ option on your device.
Click to expand...
Click to collapse
This didn't work the first or second time. I did steps 2 through 7 3 times and then it worked. I must have had a lot of drivers installed.
So if it doesn't work the first time, keep uninstalling the drivers and try again and again. Worse case scenario, you have to install the drivers again. hope this helps.
I want to add my own tale to his thread with the hope that it will help someone. I could not see the Nexus 6 when I set MTP mode or MIDI mode. The phone showed up on the PC when I selected PTP (camera) mode. In my case, I had four external USB3 hard drives connected. I finally turned off the hard drives and then MTP mode would be visible, both as a Portable Device, named Nexus 6, in the Device Manger, and as the same under My Computer in Windows Explorer. After Imy PC recognized the Phone in MT mode, I tuned on the external drives and all were visible.

Driver issue

Hi all,
First a quick info:
The Problem -- Nexus 6 internal storage doesn't show up when connecting to my main desktop computer.
I have had my Nexus 6 for almost a year now and since the beginning I couldn't make my main computer to recognize the phone's internal storage.
Whenever I connected the phone to another computer, the driver installed just fine and I was able to access the internal storage.
I previously had a first gen moto g and I thought the problem was because the moto g drivers were causing some mess with the Nexus so I uninstalled the old drivers and plugged my nexus so windows automatically downloaded what is shown as "Google Nexus ADB Interface" under Android device in Device manager.
I also have installed Android SDK tools in my PC since I had the Moto g and I cant remember how many times I have updated it. The Google driver is shown as installed.
The device is unlocked but not rooted.
Here comes the weird part... If I have USB debugging enabled then I can see the camera files in my PC when I choose PTP in USB configuration. However.. if I disable USB debugging then I can't even see the pictures.
I have tried selecting PTP and changing back to MTP as suggested in some threads with no luck.
I also tried turning the device off and then boot into fastboot, then plug the phone into the computer as this worked in some other computer.
This is driving me crazy, I know this is a computer related problem but I don't know what else to try.
Could you help me please?
Thanks
adrek09 said:
The Problem -- Nexus 6 internal storage doesn't show up when connecting to my main desktop computer.
Whenever I connected the phone to another computer, the driver installed just fine and I was able to access the internal storage.
Click to expand...
Click to collapse
www.wugfresh.com
Install the Nexus Root Toolkit on your PC.
In a sub directory of that kit you will find several usb drivers. Do some trial and error with those drivers.
NLBeev said:
www.wugfresh.com
Install the Nexus Root Toolkit on your PC.
In a sub directory of that kit you will find several usb drivers. Do some trial and error with those drivers.
Click to expand...
Click to collapse
Hi, thanks for the reply,
I forgot to tell that I tried that one too.
I followed the driver installation guide step by step with no luck.
Tried the recommended solution at step 3 of the guide and since it didnt work then I tried the manual installation with a couple "Bluetooth Peripheral Device" devices that are shown under Other Devices in Device manager
adrek09 said:
Hi, thanks for the reply,
I forgot to tell that I tried that one too.
I followed the driver installation guide step by step with no luck.
Click to expand...
Click to collapse
Because it works on a different PC. I assumed a driver issue.
My Suggestion is to install the driver manually.
Open the device manager.
After connecting you must see a change in the device manager. If not change USB-port and/or cable. And change on the Nexus 6 the charging
mode to data mode.
When still no 'internal storage' back to device manager and update the driver by right clicking. Try automatic and search on my computer - navigate to the drivers in NRT.

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