Is anyone else's Note 4 overheating from regular use? - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

It's hard to judge as I've mostly noticed the back of the phone getting pretty hot while playing Spider-man Unlimited (specifically in the area under the camera, indicating the CPU and not the battery). I had the same issue with my Note 2 (the phone I had before this one), except that it would only heat up when I played that game and feel normal during other tasks. On my Note 4, it seems to get hot for everything: camera use, internet browsing, etc. I thought it might be because the phone was "settling" in, but it's been about a week now. So far, unrooted and no other tweaks applied.
Anyone else experience this? Does it justify a return to T-mobile? Will they even do it for an issue like this?

I've had mine since Saturday and it's only gotten warm once and that was while playing Asphalt 8. Otherwise this is much better than my old G3 or Nexus 5

Mine used to. Then it cleared up. I can run it for hours with the screen on while I drive for work and it's fine.

Mine did, and after some digging I realized it was the ims service running up the cpu. I disabled wifi calling, restarted and I've been fine since. I havent tested my theory, but I suspect it may be that some services dont recover properly after using ultra power saving mode and need a restart to function properly.

Same problem
Me ! It happened to me, just only after 10 days that I brought the phone. What happend was It was just open the whole night while I was sleeping. It was'nt plugged to a charger nor was it connected to the internet ( via mobile data or wifi). The moment I woke up and reached for my phone, It was really hot!!! Very Very HOT!! I could not even touch it with my bare hands! So I turned it off and decided it would need to be changed because I dont know if the cpu is not good anymore. Although all the apps seem to be working perfectly fine, I just had to give it back to retailer AND ask for a new unit!!. ...

nope, cool as ice. but haven't played any graphically intense games and I am on a custom rom.

Not here. Been very cool even after extended GPS or Clash of Clans use.
I don't have a case on it if that matters.
Which is a very welcome change from my old htc ltevo, which would get almost too hot to hold.

Moved to Q&A.

So I installed CPUTemp from the Play Store and have monitored the temperature doing various tasks (there's an overlay feature which shows you the temp no matter what you're doing on the phone). While it's not surprising to get above 50C while playing a graphically intensive game, I found myself easily getting into the 60C's during regular tasks.
After contacting a T-mobile tech support rep, I was advised to reset the phone and install as few apps as possible for testing. I made sure not to install Spider-man Unlimited this time around. During the night, CPUTemp recorded a temperature spike of over 70C, when the phone was not being used and should have been sleeping!
Unfortunately, xda search and Google have not been very helpful in determining how high a temperature is too high for this device to be operating at.
Anyone have any clues if what I'm seeing is too high (indicating a defective device that needs to be replaced)? Is anyone willing to install CPUTemp and give me an idea of the kind of temperatures you're seeing while doing things like internet browsing, email, phone calls, etc.?

If you are concerned about the temp, you should exchange it. Full Stop.
Regarding the CPUTemp app, I couldn't find that one.
Do you have a link to the app you are using?

drdoombot said:
It's hard to judge as I've mostly noticed the back of the phone getting pretty hot while playing Spider-man Unlimited (specifically in the area under the camera, indicating the CPU and not the battery). I had the same issue with my Note 2 (the phone I had before this one), except that it would only heat up when I played that game and feel normal during other tasks. On my Note 4, it seems to get hot for everything: camera use, internet browsing, etc. I thought it might be because the phone was "settling" in, but it's been about a week now. So far, unrooted and no other tweaks applied.
Anyone else experience this? Does it justify a return to T-mobile? Will they even do it for an issue like this?
Click to expand...
Click to collapse
Are you running a custom rom? If so, sounds like a kernel issue.

Will Rickards said:
If you are concerned about the temp, you should exchange it. Full Stop.
Regarding the CPUTemp app, I couldn't find that one.
Do you have a link to the app you are using?
Click to expand...
Click to collapse
If only it were that simple! You basically have to prove to T-mobile that the phone is abnormally hot, but that's hard to do if you don't have a baseline.
By the way, here's the link: https://play.google.com/store/apps/details?id=com.yanyan.cputemp&hl=en
Also, just to repeat: this is an unrooted, unROMed, unmodified in any way Note 4.

I installed that app and tested last night.
Normal temps in 40 - 45 degrees Celsius.
Playing clash of clans it got into the mid 50s.
It never got near 60.

My phone ran hot when I left nfc on all the time . As soon as I turned it off I have been running perfectly cool

I left the CPU Temp running longer.
Temps were between 34 and 57 degrees.
40s for normal use.

drdoombot said:
So I installed CPUTemp from the Play Store and have monitored the temperature doing various tasks (there's an overlay feature which shows you the temp no matter what you're doing on the phone). While it's not surprising to get above 50C while playing a graphically intensive game, I found myself easily getting into the 60C's during regular tasks.
After contacting a T-mobile tech support rep, I was advised to reset the phone and install as few apps as possible for testing. I made sure not to install Spider-man Unlimited this time around. During the night, CPUTemp recorded a temperature spike of over 70C, when the phone was not being used and should have been sleeping!
Unfortunately, xda search and Google have not been very helpful in determining how high a temperature is too high for this device to be operating at.
Anyone have any clues if what I'm seeing is too high (indicating a defective device that needs to be replaced)? Is anyone willing to install CPUTemp and give me an idea of the kind of temperatures you're seeing while doing things like internet browsing, email, phone calls, etc.?
Click to expand...
Click to collapse
I don't know if you're still facing that problem or not but I just wanted to share my experience with your device's predecessor the note 3 because I happen to monitor the temperature most of the time, so while browsing it can get to 53 celsius degrees after a while and loading heavy websites, in games it's mostly in the 50-63 zone depending on how intensive the game is but certain games would push the temperature to 66 and sometimes 69 degrees, I know that the operating temperature of my SOC is 0-70 degrees but it never gets above 70 (Iam using cm11 rom with custom kernel and faux123) keep in mind that you have a faster chip so you might get a bit higher temperatures.

I just use this and I am good.
BAD ASS NOTE 4

Never encountered overheating with the T-Mobile Note 4, but with the AT&T Note 4 I have. Either it has to do with the software (which Firmware you currently have installed) or defective hardware. In the general norm, it also depends what you have running in the background or the particular app being used at the given moment. I had overheating issues with the AT&T Note 4 and nothing was installed. AT&T was a PITA.

Even when playing games my Note 4 doesn't heat up at all. Only when charging. Compared to my S4 becoming incredibly hot.

I would suggest returning the phone. I tested out my Note 4 today for the first time. No games on it. Downloded some apps. It overheated and I was very , very disappointed. Will be returning this unit.
drdoombot said:
So I installed CPUTemp from the Play Store and have monitored the temperature doing various tasks (there's an overlay feature which shows you the temp no matter what you're doing on the phone). While it's not surprising to get above 50C while playing a graphically intensive game, I found myself easily getting into the 60C's during regular tasks.
After contacting a T-mobile tech support rep, I was advised to reset the phone and install as few apps as possible for testing. I made sure not to install Spider-man Unlimited this time around. During the night, CPUTemp recorded a temperature spike of over 70C, when the phone was not being used and should have been sleeping!
Unfortunately, xda search and Google have not been very helpful in determining how high a temperature is too high for this device to be operating at.
Anyone have any clues if what I'm seeing is too high (indicating a defective device that needs to be replaced)? Is anyone willing to install CPUTemp and give me an idea of the kind of temperatures you're seeing while doing things like internet browsing, email, phone calls, etc.?
Click to expand...
Click to collapse

Related

[Q] Does N1 heat up a lot when using GPS?

So, I took my Nexus One for a spin using Google Turn-By-Turn navigation and it was like a 25 minute drive and when I got home, the phone was really hot, to the point where i was afraid this thing may be close to being fried on the inside. The touch screen wasn't working properly (not responding to touch and being very inaccurate than normal). I left it on the desk and after 5 minutes it cooled down again and was fine.
What the heck is wrong? is it cause I kept it on the dash board against the dials, that area was kind of warm but nothing to heat up the phone that much, should I be using a cradle or something?
Its a fully stock Nexus with 2.2.1 FRG83D, not rooted and no other apps running. Same thing happened with the free program MapDroyd, so it isn't Google Navigation only issue either.
I don't use GPS much, but when I first got it, I did and it was fine. After about 9 months though its started getting pretty warm, within minutes of using 3g, roughly 38degrees celcius (about 100 fahrenheit), but apparently it's been tested and works fine up to 57 celcius (134 fahrenheit) or something like that.
it's not the gps .. it's the turn by turn navi.. it uses massive amounts of CPU that is what heats up
It is a number of factors, including the previously stated turn by turn navi. You also have the screen on permanently, plus at least where i live, anything in a car not in an air conditioning stream is going to heat up a lot.
I suggest getting a setcpu widget or some other temperature monitoring widget. I also set my cpu to underclock when it gets above 48 degrees C.
Heavy CPU usage, GPS probably generates some amount of heat, but mainly it also adds to the battery draw which adds heat. Screen is on, and you're possibly also downloading quite a lot of data unless your maps are entirely offline.
Also, your phone might be sitting in the sunlight, or in the winter might have the vents blowing over it.
So just the GPS? Not really. Run GPSTest sitting on your desk. You'll see significant battery usage (probably adds 120mAh to what it'd normally use) but it won't get hot.
Yeah, turn by turn navigation does seem to heat it up a lot, even when caching the map offline entirely on a Wifi network beforehand. My phone isn't rooted, but maybe I'll root it and use setCPU thanks.
Will actually heat up more if plugged in. Although mine never gets past 115 or so and this is with GPS and music playing.
Not Sent from a pc/mac

[Q] Galaxy S Overheating

Hi, I bought a SGS a few days ago. Everything was fine at first, but then it started to overheat even for a few minutes of use. It is around 32 degrees celsius when the screen is off, but even if I do nothing and keep the screen on for some time, it shows 41 degrees celsius. If I open a game or the music player it becomes 48.Not occasionally, every time I do the same thing. If it was a graphically intensive game it would probably be 55 easily. I deleted everythng and did a data factory reset, it slowed down the speed of the heating but the same thing happens eventually. I've checked similar threads and someone said even a temperature of 55 degrees is normal, but that can't be true since when the temp is 48-49 the phone becomes really sluggish, and apps stop working. Any ideas?
The most important thing is though, I dropped the phone once. However, it wasn't an issue that day and the day after. I don't think they are related, what do you think? Is there a cooling system that might be damaged? I don't want to send the phone back because there are small scratches around the silver part of the phone because of it and they might resend the phone saying it is the user's fault.
Lastly, the Froyo is installed now. If I upgrade to Gingerbread is there a chance that it will help the temperature stay normal?
I have had temperature of 60 degrees. It's pretty normal, I don't think gb would change anything from it.
When the temperature is about 50, the phone starts to lag badly, the browser lags and the games freeze. Before this, the highest I saw was 36 when playing a game.
As far as I know, when it hits 60 degrees, the phone turns off automatically, are you sure? It becomes very ucomfortable to hold too.
Definitely normal when the phone is doing something intensive. Phones don't have cooling systems - do you want a fan at the back of the device? Also, the phone can go beyond 60 degrees - it doesn't turn off when it reaches 60. If there is a defense mechanism it goes beyond that point. The battery on the other hand stops charging if the phone reaches a certain temperature. I don't recall any sluggishness with the phone at high temperatures or at least nothing like games freezing. One thing to do is to reduce to minimum the brightness of the screen coz Super AMOLED screens tend to produce a lot of heat at high brightness levels and that's what mainly heats the phone so much. Also, you can get a kernel with which you can undervolt the cpu - that will keep the cpu cooler.
Inagalaxyfaraway said:
Hi, I bought a SGS a few days ago. Everything was fine at first, but then it started to overheat even for a few minutes of use. It is around 32 degrees celsius when the screen is off, but even if I do nothing and keep the screen on for some time, it shows 41 degrees celsius. If I open a game or the music player it becomes 48.Not occasionally, every time I do the same thing. If it was a graphically intensive game it would probably be 55 easily. I deleted everythng and did a data factory reset, it slowed down the speed of the heating but the same thing happens eventually. I've checked similar threads and someone said even a temperature of 55 degrees is normal, but that can't be true since when the temp is 48-49 the phone becomes really sluggish, and apps stop working. Any ideas?
The most important thing is though, I dropped the phone once. However, it wasn't an issue that day and the day after. I don't think they are related, what do you think? Is there a cooling system that might be damaged? I don't want to send the phone back because there are small scratches around the silver part of the phone because of it and they might resend the phone saying it is the user's fault.
Lastly, the Froyo is installed now. If I upgrade to Gingerbread is there a chance that it will help the temperature stay normal?
Click to expand...
Click to collapse
I've never monitored internal temperatures, but....
Mine very rarely feels hot to the touch. If I played Dungeon Hunter for a half hour it would get pretty warm (not hot though) but that's normal I'd say. Send it back to Samsung Service Center - this phone costs half a grand, don't chance that it's slowly cooking itself to death!
Oh and I didn't find gingerbread to make a dramatic difference, wouldn't expect it to solve all your problems. Sorry dude.
try uc/uv-ing the phone, might help:\
I told you there was something wrong . It might be normal, but the beginning of it was definitely not normal. The thing is, when I set the alarm, the phone starts overheating. It goes to 40 without starting any apps, and sees 45-48 under 5 minutes of use depending on what I am doing. When I turn it off, it hovers around 36. I've never seen it past 38 even when there are three apps working. I've noticed this a few hours ago and still am still testing it, so I am not 100% sure, any of you had a problem with the alarm? It sounds even more reasonable because the time the phone started to do this roughly coincides with the time I set the alarm for the first time.
Hopefully the alarm is to blame, I can live without that .
I overclocked mine and It gets hot as hell. even when I charge the phone? Is there anyone who knows how to solve it?
DeaDman594 said:
I overclocked mine and It gets hot as hell. even when I charge the phone? Is there anyone who knows how to solve it?
Click to expand...
Click to collapse
What program did you use to OC?
DeaDman594 said:
I overclocked mine and It gets hot as hell. even when I charge the phone? Is there anyone who knows how to solve it?
Click to expand...
Click to collapse
Undervolt or reduce overclock, simples!
GTi9000 insanity cm012/glitch

Galaxy S6 Active getting warm. Anyone else?

I traded in my standard Galaxy S6 for a 64GB Galaxy S6 Active about a week ago. I got tired of charging the S6 3 or 4 times a day and since AT&T still had some 64GB Active models in their warehouse, I thought I would give it a try. What I'm experiencing is what seems to me to be a little higher than normal temperatures. My old S6 was always cool to the touch. My new S6 Active almost never gets below 36 C., even sitting idle for an hour. I'm using Samsung Info app and CPU-Z to document the temperature. "Normal" use such as emails, web surfing, etc. puts it in the mid 40's to mid 50's range. For example, I just watched a 3 minute YouTube video in a cool, air conditioned room and the CPU is showing 47 C. The battery seems to be fine, never going above 32-33 C. I searched other forums and couldn't find hardly a thing nor did an internet search turn up anything. It seems the S6 Edge is the one with the overheating problems. Anyway, I've cleared the cache partition twice and did a factory reset twice. Results are still about the same. I installed Watchdog which reports "no misbehaving apps". I really like the S6 Active and don't want to return it unless everyone thinks my experience is not normal. I realize XDA is more of a developer's forum, but I can't get an answer anywhere else.
So, what I'm asking is what temp's are you experiencing with your Actives while idle, "normal" activities, gaming etc? Thanks in advance for any help and replies.
Just a quick glance at my temps shows 42°C and I just have my browser and a handful of other nonintensive apps. It can certainly get into the 50's+ while doing intensive tasks. I would monitor your battery usage over a days use because heat = processor being used. See if there are any specific apps using an excessive amount of battery. That being said, it shouldn't be dangerous for the processor at all. If the processor was overheating, the system would automatically shut down.
I've found my S6A gets warm in my pocket. I've done some investigation and determined that Chrome sometimes uses 100% CPU even at idle in my pocket. If I kill it, temps go back to normal. I am tempted to use an alternative browser until this gets fixed. I've also factory reset (disable AT&T bloat) after every update so its not a FW bug.
Thanks for the replies. I've learned to close all apps frequently. I can live with it. I was just surprised as the regular S6 I had never got warm at all. At least it doesn't get as hot as the HTC M9 I used to have. Now that was a real hand warmer.
Sent from my SAMSUNG-SM-G890A using Tapatalk
I usually run power saver to reduce the times I need to recharge my phone because it gets way to hot. Especially if I run a lot of processes on my phone.. I assume the reasoning behind it getting hot is the battery capacity...I have a thick case to reduce the burning feeling.. I also try to use the AC directly on it at tmes. Oh, and I get a lot of overheating notification aswell.

Question Good Guardians says my cpu is always running on max?

https://imgur.com/a/2RgUJBO
Is that normal? The phone is not being used, lots of things off. I also get high temperature readings in Good Guardians from "environment" even though its not in a hot room or being heavily used. Ive had this phone checked out by Samsung due to soso battery. They said everything was fine and just reset my phone.
I'm not familiar with that specific app. Maybe try kernel auditor? https://play.google.com/store/apps/details?id=com.smartpack.kernelmanager.release
thegameksk said:
https://imgur.com/a/2RgUJBO
Is that normal? The phone is not being used, lots of things off. I also get high temperature readings in Good Guardians from "environment" even though its not in a hot room or being heavily used. Ive had this phone checked out by Samsung due to soso battery. They said everything was fine and just reset my phone.
Click to expand...
Click to collapse
Samsung's customer service used to be decent, responsive and accept responsibility but that doesn't seem to be the case anymore. Devices running hot with poor battery performance isn't normal and it's far too common, particularly with the Exynos SoC. If these issues have plagued you from the beginning you might consider elevating your complaint to whoever is the consumer products regulatory body in your region. If you've lost confidence in this model press for a full refund instead of a replacement. We're reading more and more legitimate warranty issues being brushed off. It's time to lean on Samsung for their dereliction towards their customers. "Everything's Fine" Enough already!
Clear system cache.
Delete Google play Services data.
Find the background apps causing the trouble.
Cloud apps, thrash apps like WhatsApp, FB, etc.
Android is what/how you load and optimize it!
Parent apks and dependencies; using power management can increase battery usage permanently. Many apks and services are interlinked. Keep that in mind if results aren't what was expected. Deal with each power hog on a case by case basis. WYSIWYG.
For an experiment temporarily disable Google play Services especially at night.
Google Firebase, Google backup Transport, Framework and Playstore are habitual offenders.
Try safe mode at night.
An optimized system should use 6-11%@hr SOT and >[email protected] at night. That's on an older and less efficient Note 10+... you should get better battery life than me.
Apps using scope storage like Office apps will use more CPU cycles and battery. Blame Android 11 for that.
With Android each user and load is unique. If not running well...
Play with it...
thegameksk said:
https://imgur.com/a/2RgUJBO
Is that normal? The phone is not being used, lots of things off. I also get high temperature readings in Good Guardians from "environment" even though its not in a hot room or being heavily used. Ive had this phone checked out by Samsung due to soso battery. They said everything was fine and just reset my phone.
Click to expand...
Click to collapse
Your device is fine, its just a very badly designed app!
The blue line you see is basically your CPU Speed not the usage! as you see in the middle the orange line (device temperature) goes up, the cpu clock rate (cpu speed) comes down so the device is "throttling" (you can google this to find out more) inorder to not overheat. (This DOES NOT mean that its overheating! its a design and every phone reduces frequency and its normal while you using it with intensive applications like camera, gaming, video rendering etc).
Over heating is when your devices temperature still rises beyound the restrictions of the cpu speed and you get a message saying something like "device overheating, cant use camera right now, try later once cooled"
It doesn't look right to me. Try a different app such as AIDA64 and see to it yourself.

Overheating

I bought my first Samsung phone in over 10 years, the Samsung S20 FE 4G with the Snapdragon chipset.
To my surprise the device is heating up very quickly while in use:
With light use, like messaging apps the CPU stays around 37 to 49°C,
While gaming it stays around 47 to 50°C+ (I believe the 60°C was the biggest temperature spike).
I've heard people saying that transferring data from your older phone via Smart Switch may cause this heating issue, but I don't think that should be a issue.
Lastly, I have no clue on how weather affects the phone's temperature.
Despite being winter, we're having temperatures around 40°C where I live, but even when the night comes and the temperature drops to around 20°C (right now it's 26°C and the CPU temperature is around 40°C, while I'm listening to music via Bluetooth and (re)writing this post) my phone still heats up (just not as much as in the rest of the day).
I think it's worth mentioning that the CPU temperature is also changing quickly, I don't know if that's normal or not but for instance, when I switch from one app to another, if the app I'm using to measure the device temperature (CPU Monitor) is to be believed, the temperature jumps some 2 to 5°C. It usually comes back down again, but I really don't know if that's normal.
I went to the Samsung store today, they checked, did some tests, and said that the temperature was at normal range, but they said that the temperature while switching between apps was a little strange.
They also said that their system detected a temperature spike caused by Fine Lock on the day that I bought the phone, which I find weird since it's only a launcher to the Good Lock apps, but nevertheless they advised me to uninstall it and keep monitoring the temperature for a few more days, and that if the device gets too hot (over 60°C), that I should go back again and ask for a replacement.
Anyway, should I give some time, should I worry about it, should I take it back to the store?
I have the same model as you and I haven't experienced any of the symptoms you are talking about. If I were you I'd return it and get another one. At least then you can be sure if it is normal or a defective device.
SmartSwitch isn't that smart especially between different OS's/devices.
I think you better start from the beginning...
Backup your contacts etc to the PC using cut/copy plus at least one other hdd.
Factory reset. Reload from scratch. Run factory loaded versions; do not update any at first.
Avoid enabling any power management at least at first.
See what you got and go from there.
It's likely not hardware at all but a bad configuration. Common with Samsungs and correctable.
Orcam said:
I have the same model as you and I haven't experienced any of the symptoms you are talking about. If I were you I'd return it and get another one. At least then you can be sure if it is normal or a defective device.
Click to expand...
Click to collapse
Thank you. I'm thinking about doing it. I've talked to some S20 FE owners who live in my country (which is a very hot country) and they said that the device temperatures are basically the same as theirs, but at the same time I'm still worried about it's long term effects since I plan to keep this phone for at least two years.
blackhawk said:
SmartSwitch isn't that smart especially between different OS's/devices.
I think you better start from the beginning...
Backup your contacts etc to the PC using cut/copy plus at least one other hdd.
Factory reset. Reload from scratch. Run factory loaded versions; do not update any at first.
Avoid enabling any power management at least at first.
See what you got and go from there.
It's likely not hardware at all but a bad configuration. Common with Samsungs and correctable.
Click to expand...
Click to collapse
Thank you, I did what you told me (except for flashing the factory stock ROM since I couldn't find it), I've only restored the apps using the Google backup, but didn't restore my settings. I've also did a mild debloat of the phone (removed Bixby and the Facebook apps) and while using the phone to browse through social media doesn't heat the phone as much as it used to, it still heats up more or less the same during gaming, so I'm guessing that might be normal.
Depending on how CPU cycle intensive the game is, it could normally use a fair amount of power.
Running background apps can make it noticeable worse though.
Try temporarily disabling Google play Services and see if that helps.
blackhawk said:
Depending on how CPU cycle intensive the game is, it could normally use a fair amount of power.
Running background apps can make it noticeable worse though.
Try temporarily disabling Google play Services and see if that helps.
Click to expand...
Click to collapse
It's Honking Impact 3rd, it's not intensive like PUBG or something like that, but can be intensive depending on the game mode. It runs at 53°C max. I found out that one of the apps that I was using to measure the temperature apparently only shows the temperature of the hottest CPU core, that's why the temperature sometimes shoot up to 60°C whenever I took a screenshot for example, and then came back down to around 50°C.
But I'll try disabling Play Services and playing again.
Do you know if those temperatures are safe btw? Around 50°C while I'm gaming.
The battery's temperature doesn't go past 40°C, in fact I don't even think I've ever seen it getting to 40°C.
Anyway, thank you very much.
You're welcome. The Farenheit is scaled better for real world use.
140F is well within tolerance for the CPU/mobo as long as the battery doesn't get hotter than that. I don't let my battery go beyond 103F.
The CPU/mobo can handle up to probably 165F but it's best never to push it that hot as auto thermal shutdown doesn't always work in time to save the components that are running hot and have a sudden additional power usage spike.
Really the phone shouldn't feel hot... it's killing the battery too. Track them down.
If it feels warm when using the browser, something(s) are running in the background driving it up.
Any cloud apps, including Google backup Transport, Framework and Google Firebase.
Ditch any trashware apps like WhatsApp, Twitter, Instagram etc.
I'm using my 10+ in a case at a 75F ambient air temp browsing with a CPU temp of 89F right now. It is stock but heavily optimized.
blackhawk said:
You're welcome. The Farenheit is scaled better for real world use.
140F is well within tolerance for the CPU/mobo as long as the battery doesn't get hotter than that. I don't let my battery go beyond 103F.
The CPU/mobo can handle up to probably 165F but it's best never to push it that hot as auto thermal shutdown doesn't always work in time to save the components that are running hot and have a sudden additional power usage spike.
Really the phone shouldn't feel hot... it's killing the battery too. Track them down.
If it feels warm when using the browser, something(s) are running in the background driving it up.
Any cloud apps, including Google backup Transport, Framework and Google Firebase.
Ditch any trashware apps like WhatsApp, Twitter, Instagram etc.
I'm using my 10+ in a case at a 75F ambient air temp browsing with a CPU temp of 89F right now. It is stock but heavily optimized.
Click to expand...
Click to collapse
The phone doesn't feel hot, unless I'm playing a game, depending on the game it gets somewhat hot.
It's been colder in my city these past two days, but tomorrow we'll have a temperature that's closer to normal. If the phone manages to stay in an acceptable temperature range I'll keep it, if not, I'll return it to the store and see what I can get done.
My old phone didn't have a plastic back, so feeling the phone warm is a new thing for me.
Most Google apps are disabled, I only use WhatsApp to talk to my family, I have Instagram installed but I don't even remember when it was the last time I've used it (I put it on deep sleep also).
Thank you very much once again.
Using power management can cause erratic behavior and sometimes increased power usage especially if set globally.
Developer options>standby apps, all buckets should show as active otherwise power management is running.
blackhawk said:
Using power management can cause erratic behavior and sometimes increased power usage especially if set globally.
Developer options>standby apps, all buckets should show as active otherwise power management is running.
Click to expand...
Click to collapse
With Power Management you mean the Background Usage Limits from the Device Care app?
furquim97 said:
With Power Management you mean the Background Usage Limits from the Device Care app?
Click to expand...
Click to collapse
Yeap. I have a 10+ running on Pie.
Your may get different results but it's a known source of instability and trouble.
This is how mine is configured.
blackhawk said:
Yeap. I have a 10+ running on Pie.
Your may get different results but it's a known source of instability and trouble.
This is how mine is configured.
Click to expand...
Click to collapse
I'll try it. Thank you once again.
blackhawk said:
Yeap. I have a 10+ running on Pie.
Your may get different results but it's a known source of instability and trouble.
This is how mine is configured.
Click to expand...
Click to collapse
I did it but now all my apps under Standby Apps are set as "Active" and I can't change it. Won't this consume more battery?
furquim97 said:
I'll try it. Thank you once again.
Click to expand...
Click to collapse
Once you do that you need to track down the trouble makers and deal with each on a case by case basis. Sometimes simply cleaning the system memory in Device Care can work wonders. Keep open apps to a minimum.
Here's the old version of Device Care. It uses 360° which cleans very well but is CCP junk.
To safely use it use Karma Firewall* to block its internet access. It will still run normally.
Before uninstalling your current version use Apk Export** to make a installable copy, just in case.
*freeware, uses almost no battery
**freeware that is very useful to backup all your apps and updates for future use... ditch Playstore for reloads
blackhawk said:
Once you do that you need to track down the trouble makers and deal with each on a case by case basis. Sometimes simply cleaning the system memory in Device Care can work wonders. Keep open apps to a minimum.
Here's the old version of Device Care. It uses 360° which cleans very well but is CCP junk.
To safely use it use Karma Firewall* to block its internet access. It will still run normally.
Before uninstalling your current version use Apk Export** to make a installable copy, just in case.
*freeware, uses almost no battery
**freeware that is very useful to backup all your apps and updates for future use... ditch Playstore for reloads
Click to expand...
Click to collapse
Thanks. But I can't uninstall the current Device Care app. Is it safe to do it via adb?
furquim97 said:
I did it but now all my apps under Standby Apps are set as "Active" and I can't change it. Won't this consume more battery?
Click to expand...
Click to collapse
This is normal. Just because their bucket state is marked as active doesn't mean they are running. It simple means Android is no longer managing them by assigning a bucket state to them and so on. Google it... it sounds like a great idea but it never worked well for me in practice. Android still manages the apps with it off less the added resource burden of this system.
furquim97 said:
Thanks. But I can't uninstall the current Device Care app. Is it safe to do it via adb?
Click to expand...
Click to collapse
Sorry. You are correct.
I got rid of the updated version by doing a factory reset. You can try loading the older version by first force stopping the loaded version. It may worked... try this first.
I guess a adb edit would allow you to disable the current one. If the older one will load is another question.
blackhawk said:
This is normal. Just because their bucket state is marked as active doesn't mean they are running. It simple means Android is no longer managing them by assigning a bucket state to them and so on. Google it... it sounds like a great idea but it never worked well for me in practice. Android still manages the apps with it off less the added resource burden of this system.
Click to expand...
Click to collapse
Oh, I get it. Thanks.
blackhawk said:
Sorry. You are correct.
I got rid of the updated version by doing a factory reset. You can try loading the older version by first force stopping the loaded version. It may worked... try this first.
I guess a adb edit would allow you to disable the current one. If the older one will load is another question.
Click to expand...
Click to collapse
I'll see what I can do.
I'll also test the phone again tomorrow when the weather in my city will return to normal. If everything goes well I'll keep the phone, if not I'll have to take it to the store and see what they offer me, a replacement, another device, I really don't know how it works in this particular store that I bought.
Anyway, thank you very much, you've been very helpful!
My 10+ was a battery guzzling hot running hog before I optimized it. It took some time and effort
Today you never guess it is that same phone.
If there's any doubts get a refund. It could be hardware, even a heat sink or pipe issue.
That said this is a commonly seen problem that has nothing to do with hardware in Samsungs.
Do some Google searches for that device and hot running issues. See what you find.
blackhawk said:
My 10+ was a battery guzzling hot running hog before I optimized it. It took some time and effort
Today you never guess it is that same phone.
If there's any doubts get a refund. It could be hardware, even a heat sink or pipe issue.
That said this is a commonly seen problem that has nothing to do with hardware in Samsungs.
Do some Google searches for that device and hot running issues. See what you find.
Click to expand...
Click to collapse
I can relate. I had a Xiaomi before this one, and the stock ROM was plagued with app killing and battery drain. I'm glad you managed to work it out, all I had to do was switch to a custom ROM.
I've tested the same game again today since the temperature has gone back to normal where I live, and while the CPU temperatures are in acceptable range, the battery temperature got to 40°C/104°F.
I did some research regarding overheating on this phone and it's always the same thing, some have it like I do, while others say the phone doesn't even warm up the palm of their hands. So I don't know if its a configuration issue or if there are a lot of defective devices out there.

Categories

Resources