[Q] Logo screen looping, reflash not helping - 7" Kindle Fire HD Q&A, Help & Troubleshooting

I have a Kindle Fire HD 7" (one of the two that our family owns) that is stuck in a loop where the logo screen keeps appearing at bootup. It starts as a static Kindle Fire image and then changes to an animated Kindle Fire image and then the process starts over again (and again etc...). For reference - the Kindle is completely stock and has a front facing camera, HDMI port and black stripe across the back. The second Kindle (same model, just a few months older) is working and has version 7.4.9 software on it so it is probable that the looping Kindle had the same stock version too. Our Kindles are completely stock and rooting has never been attempted. I have spent a lot of time trying to research what might have happened and how to fix the looping Kindle. Here is a description of what I have tried:
When booting up and in the looping condition the device does not show up in the Windows device manager at all. I have been able to build a fastboot cable and it does put the Kindle into fastboot mode (the logo changes to the word fastboot). At this point the device is recognized as a USB device. I have installed the Kindle drivers and the device now shows up as "Kindle Fire" -> "Android ADB Interface". I downloaded the SRT v1.3.5 and in a cmd shell run as administrator tried the options to restore the boot, recovery and system to the bundled v7.3.0 as well as clearing the cache and userdata, but the loop still occurred.
The command line "fastboot -i 0x1949 getvar product" returned a string containing "Tate-PVT-08", however the "fastboot -i 0x1949 devices" command did not return anything. I found that the size of the fastboot.exe bundled in the version of SRT had a smaller size than the one in the KFFA project I found online. I tried the exe from the KFFA project and was then able to get a response with a device ID, tried the all the reflashing steps again, but still had the looping. I also downloaded the system images (v7.2.3) used with the KFFA and flashed them, but same result. I have installed the ADB tools and the fastboot.exe it supplies has an even larger size so I tried it for the whole flash process, as well as now running all the fastboot commands manually from the command line (as administrator) instead of from bat files, but still have the loop.
Is there a way to get out of this boot loop and get the Kindle usable again?
Any help would really be appreciated.

Related

Kindle not found in adb & stuck

I realize there are dozens of similar threads but none so far has helped. I'll keep looking but in the mean time I thought I would try asking for advice.
I screwed up somehow attempting to root my Kindle HD 7". It was stuck in a loop returning to the "restore factory" screen w/ orange triangle every time. I bought a factory cable and the kindle is now in Fasboot mode.
However, every set of instructions I can find to take the next step of restoring the original firmware requires adb and/or fastboot to recognize the kindle. I cannot figure out how to get that to happen. Both fail to recognize it. I modified my adb_usb.ini file to add the line 0x1949 and I modified
sdk\extras\google\usb_driver\android_winusb.inf file to have the required hardware ids for the kindle (I tried the "stock" ids as well as the ids currently listed for the tablet in device manager). I added the sdk paths to my environmental variables. adb & fastboot commands work but neither finds the kindle.
Windows Vista is recognizing the kindle HD as Other Devices > Tate-PVT-08 but fails to load any drivers when it is first found (I get an error).
Any ideas?
Edit/update: I found a thread explaining how to force Windows to change the drivers. I forced it to change to the Android Sooner Composite ADB Driver and it is now listed as an ADB Interface device. still not recognized in adb though.
Another thing is that I am unable to update the drivers to use the adb kindle drivers. Windows simply reports that it "could not find driver software for your device".
Try the drivers in my SIG, they might do what yours already did though and not show up, but they should work if you update the driver to them. I am not a fan of vista, but I can think of several reason why u could be having issues offhand, like uac or driver signature enforcement, I believe driver signature enforcement was on vista, not positive though. Anyways try out my drivers and if that doesn't work maybe the command prompt isn't running with admin privis.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Your drivers were recognized and installed by Vista! Windows now sees it as an Android Phone > Android ADB Interface. Still no luck getting adb to find the kindle though. I think next I'm going to try deleting/uninstalling adb & the sdk and starting again. It isn't spelled out anywhere but I half suspect the paths are wrong somehow.
I can update to Windows 7 if there is any chance that would help.
Thanks for your help!
Michael
stunts513 said:
Try the drivers in my SIG, they might do what yours already did though and not show up, but they should work if you update the driver to them. I am not a fan of vista, but I can think of several reason why u could be having issues offhand, like uac or driver signature enforcement, I believe driver signature enforcement was on vista, not positive though. Anyways try out my drivers and if that doesn't work maybe the command prompt isn't running with admin privis.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Click to expand...
Click to collapse
Your device is listed as a Tate device correct? That is not going to work with adb because that means it is in fastboot. You can't use adb commands with fastboot. Try running "fastboot -i 0x1949 getvar product" and see if it reports anything back.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Yes, if I uninstall the device and let Windows Vista find it, it is listed as a Tate device. My kindle is indeed in fastboot (I have a factory cable). If I manually force it to switch drivers I can have windows list it as a ADB interface device.
Ahh, I tried fastboot -i 0x1949 getvar product and I get a response from the kindle!
So...I guess on to the next step! One of these 40 tabs I have open probably has something on flashing the rom.
Thanks all!
Michael
stunts513 said:
Your device is listed as a Tate device correct? That is not going to work with adb because that means it is in fastboot. You can't use adb commands with fastboot. Try running "fastboot -i 0x1949 getvar product" and see if it reports anything back.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Click to expand...
Click to collapse
MichaelBrock said:
I realize there are dozens of similar threads but none so far has helped. I'll keep looking but in the mean time I thought I would try asking for advice.
I screwed up somehow attempting to root my Kindle HD 7". It was stuck in a loop returning to the "restore factory" screen w/ orange triangle every time.
Click to expand...
Click to collapse
I know this is an old thread, but it seems to be the one most relevant to my problem.
I've got pretty much the same issue, but its because i was trying to install chainfire on my rooted kindle fire hd 7 (tate). Installation was taking longer than expected, actually thought my kindle had frozen so did a hard reset....big mistake as now it doesn't load past the kindle fire logo screen.
I bought a factory cable and the kindle is now in Fasboot mode.
Click to expand...
Click to collapse
Done the same, but when in fastboot, nothing.
However, every set of instructions I can find to take the next step of restoring the original firmware requires adb and/or fastboot to recognize the kindle. I cannot figure out how to get that to happen. Both fail to recognize it. I modified my adb_usb.ini file to add the line 0x1949 and I modified
sdk\extras\google\usb_driver\android_winusb.inf file to have the required hardware ids for the kindle (I tried the "stock" ids as well as the ids currently listed for the tablet in device manager). I added the sdk paths to my environmental variables. adb & fastboot commands work but neither finds the kindle.
Windows Vista is recognizing the kindle HD as Other Devices > Tate-PVT-08 but fails to load any drivers when it is first found (I get an error).
Any ideas?
Click to expand...
Click to collapse
This is pretty much where i'm at now, except on a windows 8 laptop, tried uninstalling everything related to my kindle, all adb, fastboot and sdk etc from my laptop before reinstalling and trying to update drivers but still not being recognised, did all the same things as above post, as been trying to sort this off and on for a while.
stunts513 said:
Try the drivers in my SIG, they might do what yours already did though and not show up, but they should work if you update the driver to them. I am not a fan of vista, but I can think of several reason why u could be having issues offhand, like uac or driver signature enforcement, I believe driver signature enforcement was on vista, not positive though. Anyways try out my drivers and if that doesn't work maybe the command prompt isn't running with admin privis.
Click to expand...
Click to collapse
I've tried to install the drivers from your sig but keep getting the message "the hash for this file is not present in the specified catalog file, the file is likely corrupt or been the victim of tampering" so i'm at a bit of a stand still at the minute.
stunts513 said:
Your device is listed as a Tate device correct? That is not going to work with adb because that means it is in fastboot. You can't use adb commands with fastboot. Try running "fastboot -i 0x1949 getvar product" and see if it reports anything back.
Click to expand...
Click to collapse
Any command i try use through fastboot just gives the <waiting for device> message with no response from my kindle. If either of you (or anyone else who reads this) can help it would be greatly appreciated.
EDIT: Got it recognised by windows finally, I opened "device manager", clicked "update driver software", "browse my computer for driver software" then "let me pick from a list of device drivers on my computer" where i found the right driver to enable fastboot to work and windows to recognise my tablet. Now to fix the damn thing.
Having same issue where my kindle isn't found in fastboot for some reason. When I type
Code:
fastboot -i 0x1949 getvar product
I get back Tate-PVT-08, but when i do fastboot devices I get nothing. I have Andoid ADB drivers installed and a factory cable. What is the problem?
Edit: Turns out i had to paste this in before everything -i 0x1949.
I'm glad this is a current topic again. I also need help. I've been running my rooted Kindle Fire HD 3d Gen going on two years now. I was using the firerooter to get it updated to 4.5.5 today and I'm pretty sure I bricked it--again. But this time I think I bricked it up real good.
I was doing this to hopefully get a recently updated game working again. But when it got hung up I freaked out for a second and made a mistake... I went ahead with a factory reset but then I realized that this would delete my game progress and I hadn't made a game backup before the update came on today so I was pretty much screwed in several ways.
Right, so when I was in the middle of the factory reset I was like... "****! I don't want to lose all my game progress!" and I immediately powered it down. And I immediately punched myself in the face after I turned it on and it did the lovely "kindle_fire" grey-scale initial load screen loop over and over. Based on what I've read, I'm pretty sure I've corrupted the bootloader or possibly deleted some boot partition.
I'm about sick of Amazon's bull****. They don't manager this part of their business very well at all. /RAGE
But before I throw this garbage in the dump where it belongs... I'm tempted to try to get this thing working.
I have a fastboot cable and some time. I can get to the fastboot info such as "fastboot -i 0x1949 getvar product" and it returns "product: Soho-PVT-Prod-07" . But, I can't get anything out of the adb commands to recognize the device. I've updated the .ini files from the android SDK.
Is there any boot partition I can load to this thing? Some way to hack into this? thx for any help

On the tablet's screen is displayed "Provisioning Fail" (KFHD7 2012)

I have Kindle Fire HD7 2012.When my kindle device was in good condition (soft 7.2.2), I did a Backup.I have boot0block.img, stock-boot.img, stock-recovery.img and stock-system.img. I installed the TWRP, CM10. I used CM10 half years.Then I wanted to return on stock system 7.2.2. I cleared the memory of my kindle device or formatting it(I do not remember now).
I can not start (load) the program TWRP now. After including of my kindle device(press the power button) is showing the Kindle Fire logo and then is showing the coloured inscription of "Provisioning Fail". My computer has the operating system WINDOWS XP.
At connecting of USB cable (computer-my kindle device) in Device Manager, nothing appears.I reinstalled the driver many times.
When I connect a factory cable (computer-my kindle device), "Kindle Fire Android ADB Interface" appears in the Device Manager and my kindle device is showing "Fastboot". I write in a Windows CMD:
adb devices
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
List of devices attached
It does not show the serial number and code. When I write a command adb push stack /data/local/tmp or another command adb the window is showing "error: device not found".Then I wrote:
fastboot -i 0x1949 flash bootloader kfhd7-u-boot-prod-7.2.3.bin
fastboot -i 0x1949 flash boot kfhd7-freedom-boot-7.4.6.img
fastboot -i 0x1949 flash recovery kfhd7-twrp-2.7.0.0-recovery.img
fastboot -i 0x1949 reboot
And my kindle device is a reboots. I disconnect the factorry cable. And my kindle device constantly reboots.
I installed the program KF First Aide. At connecting of factory cable (computer-my kindle device) my kindle device is showing "Fastboot" mode.
I selected a menu №9 "Display the fastboot status" KF First Aide in program. The program window displays:
*************************************************
*OK Here We Go, We Are Beginning The Proccess! *
Не удаётся найти указанный файл.
*The Kindle Is Not Responding To Simple Fastboot*
*Commands. Check The Device Manager For Yellow *
* Traingles. If You See One Or Two Tringles *
* Post The Screen Shot In Our Thread. You May *
* A Damaged Recovery Partition *
*************************************************
product: Tate-PVT-08
Finished. total time: 0.000s
7DB6000200000001 fastboot
****************************************
*If You See Output Above This Note Then*
* It Looks Like Fastboot is Enabled. *
*You May Safely Proceed With A Restore!*
****************************************
Для продолжения нажмите любую клавишу...
========================================
Why is my kindle device HD7 constantly reboots(on the tablet screen is displayed Kindle Fire logo- 5 seconds and the my kindle device restarts and everything is repeated)? Can you please guide me how to proceed? Thanks in advance for your time.
You need to do a full restore including all 8 partition restore......i fixed my problem by backing up all patitions of a healthy kindle then sending them to faulty one
south956 said:
You need to do a full restore including all 8 partition restore......i fixed my problem by backing up all patitions of a healthy kindle then sending them to faulty one
Click to expand...
Click to collapse
Thank you, i did a full restore including all 8 partitions, and my kindle device begun work. You can see here (Сообщение #495): //4pda.ru/forum/index.php?showtopic=455165&st=480#entry34146225

[Q] Waiting for recovery tool to "write system"

Hello everyone, a coworker of mine has a bricked Kindle HD 7 with a camera and model number X43Z60 that was stuck on the boot logo. I've been messing with it for a while getting it unbricked.
Currently, I have it in fastboot mode with a cable, and Windows 7 device manager lists the Kindle as Kindle Fire/Android Composite ADB Interface. I've been using the information from this thread: http://forum.xda-developers.com/showthread.php?t=1951254, and have downloaded the KFHD_SRT_v1.3.0- 7.2.3 (separate option for restoring factory recovery) files. I can run -i 0x1949 getvar product and get Tate-PVT-08 as a response.
My issue is, after I run -i 0x1949 flash system system.img and the sending 'system' returns OKAY, the command prompt just sits there for an hour with "writing 'system'..."
What is the issue? Am I using the wrong version of system.img for this Kindle? Any help would be greatly appreciated!

[Q] Kindle Fire HD 7 stuck on logo screen and is not recognized by pc

I'm trying to help a lady that works at my daughter's daycare with her Kindle Fire HD 7. The Kindle is stuck on the logo screen. I've read numerous threads here to understand what I need to do to restore the kindle to factory settings. I'm having an issue however connecting to the Kindle from my PC. I'm trying to attach the Kindle to a old Dell D610 latitude laptop that is running Windows XP SP 2. I've installed Andriod Studio and via the Andriod SDK Tools (SDK Manager application) I've installed ADB and FASTBOOT.
I started with the regular cable that comes with the Kindle. I powered the Kindle off, by pressing the power button for about 10 sec and then plugged it into my computer. The computer did not recognize the device, however, the screen does turn on and show the kindle fire logo in white and orange when it is plugged in.
After reading through some threads, I purchased a fastboot cable. I then attached the kindle with the fastboot cable, by turning off the kindle and plugging it into the usb port. This time the kindle turned on, and then went into fastboot mode on the kindle screen. In device manager, the kindle shows up under "other devices" and it comes up as "Tate-PVT-08". When I go to my cmd prompt and try to type in "adb devices" I don't get any devices present, just a blank line. When I go type in "fastboot -i 0x1949 getvar product", I also do not get any devices and it says <waiting for device>.
here's the things i've tired:
1.) In the device manager I've tried to uninstall and reconnect the device. Same thing happens every time, I just get the device to reappear as Tate-PVT-08 and I'm not able to access it via fastboot or adb.
2.) I've tried to download the google usb drivers. When i try to navigate to them from the device manager for the Tate-PVT-08 device, it tells me their are no drivers for this item.
3.) I've tried to install the kindle drivers via the SDK Manager, however, windows still does not recognize the device or give me an option to select Kindle as the type of device I am connecting in the driver selection screen in the device manager.
So my question is, how can I jut get my kindle recognized by my PC so that I can go through a process to re-image it? Are there specific drivers i can install for the windows xp os for kindle?

[Q] Fastboot Not Recognizing Kindle Fire HD 7"

Hello, I have an Kindle Fire HD 7 inch, which is in a boot-loop due to my failed experimentation with ROMs. I purchased a fastboot cable from amazon, and I can successfully boot in to fastboot mode. The problem lies when I try to access the device via fastboot.
When I first plugged the device in, running 'fastboot devices' returns no devices, so I installed the Google USB driver via the SDK Manager. Updating the driver, and rebooting the Kindle to fastboot mode was again unsuccessful. I tried this with 'Android ADB Interface' and 'Android Composite ADB Interface' So, after digging around on the Amazon website, I installed the Amazon Kindle Fire ADB Drivers, and tested both the included drivers, to no avail. Typing 'fastboot devices' returns an empty linespace, then the command exits.
I need to restore my Kindle to factory settings, as it will soon be my primary tablet device. Any help?
Thanks.

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