Database Develop

[Q] Unresponsive Touchscreen?

Hello my fellow android hackers, I need your help. Recently, my touchscreen has been completely unresponsive at the top of the screen, near the notifications bar area, but three times as thick. The problem with this (Besides having to go to my homescreen every time I need to access my notifications, or having to go into landscape mode) is that It often renders my phone useless. Often times when I select an object or slide across homescreens, the UI will select an object at the top of the screen. Shortly after, I will be unable to select anything on the screen, and if I try, the UI will select something at the top of the screen and will begin erratic movements around the homescreens, web browser, and almost any touchscreen interaction. This movement will occur whenever I try to interact with the phone's touchscreen whenever it is in this state.
This is not native to any rom, I've tried reflashing and trying many different roms. I know the touchscreen malfunction is native to the hardware, since I've tried reflashing the 2.xx.x.x.xx.6 and the 2.xx.x.x.xx.5 ruu. I think I will need to replace the touchscreen, so could anyone direct me to where to buy the part, a website to install the part, or both. I'm pretty sure I can find how to install the part, just not where to get it. Also, I'm not sure if it's a problem with the inner or outer lcd screen.
ANYWAYS, this problem is more common with the HTC Hero GSM, but HTC has said that some hero's have bad touchscreens.
Heres a link to a video demonstrating the problem. (I am running CM 6.0.0 test 2, it's a great rom)
http://www.youtube.com/watch?v=1ORe2rjWt7A&feature=related
This is with the hero cdma, but the broken area is on the side of the screen, not top.
http://www.youtube.com/watch?v=JYQnCOAtTLs&feature=related
This is to the GSM hero, but the issue is with the bottom of the screen.
This is a problem native to the HARDWARE, and occurred during normal use of the phone, just shortly after watching youtube videos and browsing the web.
Could anyone even direct me to a location to get this repaired, since the Sprint store said there was no way to fix it, but online many people had this issue and got it repaired by HTC customer care. Could anyone confirm this, or state the time length of a cdma sprint hero warranty purchased from Sprint in the US?
(Occassionally the phone works, but only for a short while and then It starts acting up again, usally during data use, like web browsing or using several apps)
Any help would be appreciated.

Is it humid where you live? Do you use a screen protector?
Sent from my HERO200 using XDA App

Yes, it is humid, and I don't use a screen protector. I think the processor was overheating during heavy use (watching video, etc) and I left the screen on for a while. I think that this damaged the screen.

Have you tried a different rom, or maybe flashing one of the new any kernels for your current rom? Almost sounds like it could be a driver issue. I did have a friend that had this problem on his stock hero, and sprint replaced it for him. If you ruu and it still does it, make a scene, they will replace it.

had the same problem with my hero, unresponsive directly below notification bar, as well as becoming completely useless randomly. took it into sprint, and the tech seemed to know exactly what the problem was. an hour later, it was fixed as well as my peeling buttons replaced...free. apparently the touch sensor was going out and it must happen more often than not considering the tech new what the issue was immediately.

Ok, I will not start another rant and rave I promise, BUT, I will say be very careful going to Sprint with a problem. I just had the same exact problem, I had to go to FOUR different stores, and finally instead of fixing my SPOTLESS Hero, they ordered me a "new" one, it has scratches all over the screen, the back cover hangs off, my hardware buttons(home,menu,ect...)are lose, and the metal where the ear speaker is is sticking out, be very careful dealing with sprint.Oh, yes this all happened in the last 4 days, they didnt give me a loner phone, and it took me 3 days to get this piece of **** they call a new phone. Just my experience.

[Q] Screen, camera, wifi and GPS issues - shouild I try for a refurb

Like many users my N1 isn't exactly perfect but I have putting up with it since day one (release day) since I like what the phone does when it does properly.
I have touch screen accuracy issues, mitigated somewhat by having a silicone case around the phone and using Swype and occasionally pressing the power button off and on to get it working again. My camera has a pinkish hue which HTC said I should try to remove by doing a factory reset. My wifi isn't exactly great with it taking often 30s or more to download a page on my home wifi and with the latest firmware, my GPS seems to be erratic.
The phone hardly ever can get a lock on the satellites when it's in the car on the dash which makes it pretty useless as a car GPS device but outside it seems to lock on okay. Occasionally if I an outside and get a lock, then take the phone in the car, it maintains a lock.
This was never great but got worse it seems with the latest firmware. The phone itself isn't rooted.
Reading the horror stories about refurbs and having to go through more than one I just wonder if getting a refurb is going to help me. I would go the send refurb to me first route so I wouldn't be without a phone during the swap and possibly send the refurb back if it wasn't working properly.
I presume it's highly unlikely that HTC has new units to send out now for warranty replacements?
What do folks think?

[Q] New nookColor. Bad luck?

So, I bought my wife a nook Color. She's an English teacher and she's embraced technology as a teaching aid, so I figured it would be perfect.
I did not modify the nook AT ALL. All I did was put some ebooks on it from around the web, loaded onto an SD card. Nothing unusual beyond it being a few THOUSAND files in .epub and .pdf format.
ANYHOW, she's seen issues.
First, she saw issues where the nook thought she was tapping constantly in the exact same spot. To be exact, the spot where the 'b' is. If we hit the nook home button, it kept clicking the book that was in the exact same spot as the 'b' button was. Shutting the nook off entirely fixed it.
Second, frequent lockups during normal use. Sometimes in the browser. Other times flipping through PDFs. Android itself usually wasn't locked up since we could hold the power button and get the dialog asking us if we REALLY wanted to shut it down, but the nook overlay GUI was certainly dead to us. Again, a hard reset (power button until it shut down) and power up fixed this without a problem.
At this point, we thought it would be a good idea to swap this out as a potential hardware issue. We bought it from Best Buy, so back to BB we went and swapped it out for another nookColor.
Now, we're seeing more issues, but different ones.
Third, the power cable doesn't seem to want to fit properly into the USB port like the last one did. A little play and it slides in ok, so no big deal.
Fourth, buttons are sensitive to where it thinks we tapped twice. I don't think this is a real issue since it's a matter of learning the device I think.
Fifth, and fairly important... this only happened once. It lost all sound. We have a child who's just over 1 year old, so the B&N's stance to try to set a high focus on that aspect was awesome, especially the childrens' books with the professional voice actors.
Now, it's my opinion that it's just an OS that was released prematurely. I think many of these issues will be fixed with the first update. Am I alone in these issues? Has anybody else seen anything similar?
For the record, I've taken a very hands-off experience with this since I'm extremely technologically savvy, and I wanted my wife to be able to run it without needing me there. None of these issues have persisted throughout a shutdown-reboot except for the sound issue. It required an 'erase and unregister' through the device info in settings.

I bought a NC for myself and a day later my wife bought one at the same B&N. The one she bought had terrible screen flicker so we exchanged it for another. The second NC would FC on her ebooks, drop wifi, and would make a cheap plastic creak when pressed to tight on the left side. Thinking the bad batch idea we exchanged the NC at a different B&N and the third one had the same screen flicker the first one had so we turned around and went back and exchanged it for a fourth one. Finally. The fourth one worked fine and does not creak at all.
I wouldn't necessarily say your problems are OS related. Android has been running on a lot of portable devices for quite some time now. I think it can be considered a mature OS. The ebooks we have that caused the second NC to FC work flawlessly on my NC and the new fourth one. Rebooting the second NC didn't help with the FC'ing and wifi dropping. So we felt the problem was hardware related like the screen flickering. Our feeling was we didn't want to mess around, it's $250, we were determined to keep exchanging until we found one that worked.
You might want to think about exchanging it for another. Who knows how many will remain to be in stock as the date gets closer to Christmas. I wouldn't recommend trying to exchange it after Christmas, you may end up getting a re-shrink wrapped one that was returned for some unknown reason.

android is becoming mature but the nook is oem'dto death. This os is crap by all accounts! Once something better is available we will see improvements

The screen thing is turning out to be kinda common.
Good news is.... its being blamed on an oversensitive screen, dirt and or moisture. Any tiny bit of the latter two. Usually fixes itself right up with a wiping or a screen protector and a lock/unlock of the device.
I have experienced and read about the charger cord too.....have yet to see any problems because of it but do worry about having to re-solder something sooner or later.
I have to wonder about the usefulness of a Nook Color as "a teaching tool" right outta the box though?? Besides making your wife a walking reference that is.

was it plugged in? There are issues when plugged in and tapping.

I also had to "wiggle" the USB cord to get it to fit into my Nook as well.
I had the creak on the left side as well. Haven't had a chance to exchange it yet, but it's on the radar.

I don't mean a tool to use with the students, I figured it may make things easier on her if she's got ALL of the books she uses with her students on a single table that she can carry around the classroom referencing instead of needing 30 different books. I don't know if it was a fool's idea yet or not! It's the thought that counts.

Defiantly save on the back!!
Nice one, guess I just want mine to do everything
Galaxy Tabs.....Worth every penny!!

My first nook had the sound problem, except it would happen every 15 minutes and only hard reboot would fix it.
I replaced it and the second works flawlessly (as far as I can tell).

[Q] Touch screen behaves very weird.

Hey guys i just bought a nook color and had it shipped to my country but i think i am already regretting it now.
The touch screen starts behaving very weird randomly at any times, it automatically registers touches and keyboard automatically typing own it own, and what ever i touch just goes straight to hell and this continues as long a i don't lock and unlock it again.
Even when i am reading it automatically starts zooming.
I was think about rooting it and installing a custom Rom, will that fix the problem? because giving it back to B&N is not an option for me.
Also i don't have screen guard, and the screen is always smudged with fingerprints, can that trigger this sort of behavior?

I'm using mine in Australia and have a similar problem but only when using the supplied USB cable to charge it.
I've heard stories about faulty USB cables which might be the case as I don't have this problem when I use the cable for my desire. The problem with this is that the cable isn't long enough for practical use and the supplied cable apparently has extra pins which would explain why it still discharges (although slower) when using my desire micro USB cable.
For now I'm limited to only using my nook without the cable plugged in but I'm thinking about finding another cable as sending it back to B&N and then paying to ship it back here isn't really a viable option.
Let me know if you figure something out though.

Well the one with usb cable is a known issue and u can still use it otherwise, mine just happens randomly at any time, its almost unusable.
Does installing a custom rom help?

It wouldn't hurt to try. I know some kernals make changes to the touchscreen sensitivity but I don't know whether that would apply to your problem or not. A nook is very easy to un-root anyways so as far as I know (and don't quote me on this), you should be able to return it if you absolutely have to.
Don't give up though. I'm loving mine and for the price it's an awesome little accessory when it works.

Hi,
Make sure to clean the touch screen - last night I had a different looking
smudge on my screen that was causing huge problems - as soon as I cleaned
it off, back to normal. Are you in a humid location? Condensation will cause
problems too.
Also you may want to search for 'calibrate' in the forums, there is a way to
recalibrate the touchscreen sensitivity, I believe that this is mostly for
low sensitivity at the corners though.
Here are two links I found:
http://forum.xda-developers.com/showthread.php?t=943358&highlight=calibrate
http://forum.xda-developers.com/showthread.php?t=934500
Good luck!
Peter

My touch screen acts up as well. I turn the screen off for a couple minutes to "reset" it. It will work OK for a little, then it goes back to wonky.

Hey guys i finally found a solution to this problem, well my touch screen is behaving normally when its not not connected to the power cable. I hope thats a solution good enough for you.
Just go to
h**p://nookdevs.com/Recalibrate_the_NookColor_touch_screen
I tried all the custom roms but that didn't help very much, so i tried this on CM7
and so far my screen is giving totally normal tests results when not plugged in and lets hope that it stays that way.

My daughter had a similar wonky-screen problem when she plugged in a particular set of portable music player speakers. Not another pair she has, just that one.
And I was able to replicate it on my nook. It wasn't specific to her nook.

okay, it seems that my excitement didn't last that long but
After a lot of testing, it turned out that the only problems was my oily or moist fingers.
so i got a screen guard and tested it for more than two hours and i haven't had any problems yet. So even if i do see that happening again, once in two hours is not that bad.

rigy73 said:
okay, it seems that my excitement didn't last that long but
After a lot of testing, it turned out that the only problems was my oily or moist fingers.
so i got a screen guard and tested it for more than two hours and i haven't had any problems yet. So even if i do see that happening again, once in two hours is not that bad.
Click to expand...
Click to collapse
I think I'll try this cause I have oily fingers as well and I'm getting the wonky screen issue while NOT plugged in as well.

rigy73 said:
Hey guys i finally found a solution to this problem, well my touch screen is behaving normally when its not not connected to the power cable. I hope thats a solution good enough for you.
Just go to
h**p://nookdevs.com/Recalibrate_the_NookColor_touch_screen
I tried all the custom roms but that didn't help very much, so i tried this on CM7
and so far my screen is giving totally normal tests results when not plugged in and lets hope that it stays that way.
Click to expand...
Click to collapse
I'd add my vote to this link...worked for me:
http://nookdevs.com/Recalibrate_the_NookColor_touch_screen
Assumes you have ADB working via USB or wireless

Auto power-on driving me nuts

Whenever I leave the house, I unplug my Note to take it along but every time, before I stick it in my shirt pocket I have to turn it off first. That's because it on by itself just because I removed the charging cable. At first I thought this would just be a minor annoyance, but by the time I've needlessly turned off the thing a few hundred times the damn thing really starts to annoy me. And it's even worse when I try to charge it in my car because every time I turn the key one way or another I have to turn the phone off yet again. It's a bit more difficult because I have one of those silicon rubber protector things so it takes a little longer to find the off button. But I like the protection that this cover provides. I suppose I could just wait for the timeout (which I like at 5 minutes), but that would waste some battery power that I may need later. Plus it just annoys me if it is on when I'm not using it. (Actually it is the same problem when I plug it in to the charger as well!). So who decided on this ridiculous behavior? If it is an Android thing - shame on Google. If it is a Samsung thing - shame on them. (If so I might even switch phones ... although I haven't heard of another phone that can compete with the Note). Or is it just a quirk of my ROM? (I only used GB for an hour or so, and didn't have time to observe this behavior or not - then I flashed PA which I have been using ever since.) I love this ROM although I would switch in an instant if I could get rid of my only real annoyance with this phone.
~Paul

pmennen said:
Whenever I leave the house, I unplug my Note to take it along but every time, before I stick it in my shirt pocket I have to turn it off first. That's because it on by itself just because I removed the charging cable. At first I thought this would just be a minor annoyance, but by the time I've needlessly turned off the thing a few hundred times the damn thing really starts to annoy me. And it's even worse when I try to charge it in my car because every time I turn the key one way or another I have to turn the phone off yet again. It's a bit more difficult because I have one of those silicon rubber protector things so it takes a little longer to find the off button. But I like the protection that this cover provides. I suppose I could just wait for the timeout (which I like at 5 minutes), but that would waste some battery power that I may need later. Plus it just annoys me if it is on when I'm not using it. (Actually it is the same problem when I plug it in to the charger as well!). So who decided on this ridiculous behavior? If it is an Android thing - shame on Google. If it is a Samsung thing - shame on them. (If so I might even switch phones ... although I haven't heard of another phone that can compete with the Note). Or is it just a quirk of my ROM? (I only used GB for an hour or so, and didn't have time to observe this behavior or not - then I flashed PA which I have been using ever since.) I love this ROM although I would switch in an instant if I could get rid of my only real annoyance with this phone.
~Paul
Click to expand...
Click to collapse
First the silicon protector that you put in your phone because it cover also the power when put it in your pocket it keeps triggering it, its like a hair trigger.
Of course when you plug the charger it will trigger the screen to on.
Why dont you just adjust the screen time out to one minute.

I dont have this problem but anyway, a quick fix would be to use Tasker which lets you easily automate everything in your phone

jonpaslim said:
Why dont you just adjust the screen time out to one minute.
Click to expand...
Click to collapse
That would result in about as many needless and annoying presses of the power button as it turned off when I didn't want it to.
hotelier1984 said:
I dont have this problem but anyway, a quick fix would be to use Tasker which lets you easily automate everything in your phone
Click to expand...
Click to collapse
That would be great if Tasker could turn it off again for me when it was turned on automatically. I took a quick look at the hardware events that tasker can act on such as:
Display: Off/On/Unlocked
File: File Closed/Deleted/Modified/Moved/Opened/Attributes Changed
Hardware: Camera Button, Search Button Long-Press, Card Mounted/Removed/Unmounted
Misc: Gesture, Shake
Phone: Missed Call, Phone Idle/Offhook/Ringing, Received Text, SMS Send Success/Failure
Power: Battery Changed/Full/Low/Overheating
System: Device Boot, Device Shutdown, Device Storage Low, Locale Changed, New/Removed/Updated Package, Wallpaper Changed
However being plugged in or out is not in this list. So how can it be done?
~Paul

I'd like to know too.
I can understand "screen on when charging cable plugged in". But its annoying as hell to have the screen on when charging cable is removed. Since 95% of the time it's going right into my pocket.

press the power button and screen will go of...

baz77 said:
press the power button and screen will go of...
Click to expand...
Click to collapse
Sad to see such an ignorant reply. Or perhaps he just has a dry sense of humor. Hard to tell which.
~Paul

Deleted

let's understand this better:
Your phone is off and turns on upon disconnected from the charger, or it is already on, but you don't want the screen to lighten up when you disconnect?
If it's the first case, that's weird...mine never auto initiates...If the second case, really don't know what you could do.
If it's the first scenario, maybe a factory reset? But beware of the brick bug and flash a safe kernel first.
Enviado de meu GT-N7000 usando o Tapatalk 2

pmennen said:
Whenever I leave the house, I unplug my Note to take it along but every time, before I stick it in my shirt pocket I have to turn it off first. That's because it on by itself just because I removed the charging cable. At first I thought this would just be a minor annoyance, but by the time I've needlessly turned off the thing a few hundred times the damn thing really starts to annoy me. And it's even worse when I try to charge it in my car because every time I turn the key one way or another I have to turn the phone off yet again. It's a bit more difficult because I have one of those silicon rubber protector things so it takes a little longer to find the off button. But I like the protection that this cover provides. I suppose I could just wait for the timeout (which I like at 5 minutes), but that would waste some battery power that I may need later. Plus it just annoys me if it is on when I'm not using it. (Actually it is the same problem when I plug it in to the charger as well!). So who decided on this ridiculous behavior? If it is an Android thing - shame on Google. If it is a Samsung thing - shame on them. (If so I might even switch phones ... although I haven't heard of another phone that can compete with the Note). Or is it just a quirk of my ROM? (I only used GB for an hour or so, and didn't have time to observe this behavior or not - then I flashed PA which I have been using ever since.) I love this ROM although I would switch in an instant if I could get rid of my only real annoyance with this phone.
~Paul
Click to expand...
Click to collapse
Hey there Paul,
Man, that is one hell of an issue you have.
Anyway, I don't have much to advice you as I'm not using PA rom on my Note(for the moment ), but hey.. you said it for yourself that you were not able to test it thoroughly your Note before in GB right? only about an hour before flashing to PA?..hmm... logical advice I guess on my end would be to try to flash it back to GB again and observe it for 1 complete day to see if the same issue still occurs.
By the way.. you have a very sensitive Note there bud.
Again, going back to GB is the only way(if you we're to ask me), to confirm if the 'sensitivity' is still there or not anymore.
P.S. I might suggest to you to take out that screen rubber protector in the meantime also. Just use it 'naked' for a day on stock GB.
See how it goes after.
Cheers!

mtdelnero said:
let's understand this better:
Your phone is off and turns on upon disconnected from the charger, or it is already on, but you don't want the screen to lighten up when you disconnect?
If it's the first case, that's weird...mine never auto initiates...
Enviado de meu GT-N7000 usando o Tapatalk 2
Click to expand...
Click to collapse
It's the 1st case. My phone is off and charging. I remove the charging cord and the screen just turns on despite the fact that I have not hit the power button - or any button for that matter.
I think it is more weird that you don't have this problem than the fact that I do. I've googled this and found many people complaining about it, but no explanations anywhere why it works this crazy way or how to fix it. And "Noodled24" who responded to my post above is yet one more person who is annoyed by this problem. I suspect there are thousands more (maybe even millions?), most of whom don't vocalize their annoyance.
BTW I'm being pretty glib with my use of the word "off". I'm really just referring to "screen off" - i.e. what happens when you briefly press the power button. I'm aware that this is not really off in the more conventional sense. If I power down using the power button long press, then no ... I don't have any problem with it turning on all by itself. So if this is part of the confusion, sorry about that. In fact, like most phone users, I almost never do a reboot (true power off) unless something goes wrong with the phone.
And recently I've found some people complaining about this problem regarding other Android devices, so I no longer think that this is a problem just with the Note, or just with the particular rom that I am using. Although I still don't know how wide spread the problem is.
letters_to_cleo said:
By the way.. you have a very sensitive Note there bud.
Again, going back to GB is the only way(if you we're to ask me), to confirm if the 'sensitivity' is still there or not anymore.
Click to expand...
Click to collapse
I don't think my Note is "sensitive". I've very carefully removed the power cord many times (even without the rubber cover) to be sure that I am not touching the screen or any button whatsoever. And BTW the problem does not happen 90% or 99% or even 99.9% of the time. No - as far as I can tell the problem occurs 100% of the time!. So I wouldn't call my device "sensitive". I would just say that it has been improperly programmed to work in this bizarre fashion. Usually such programming mistakes can be fixed, which of course is why I have posted to this forum.
I don't think going back to GB will solve the problem. I think the same problem happened, although I can't be sure since as I mentioned before I didn't use GB for long before flashing to ICS (PA). However even if it did solve the problem, IMO going that far backwards wouldn't be a very attractive solution.
~Paul

So you don't have to go back to GB......screen turns on when unplugging my stock rooted GB. I think that is the normal behavior.
I agree, unplugging shouldn't turn on the screen, but Google does lots of things that don't make sense in real life usage.
kraz
Sent from my Beautiful, White GT-N7000 using xda premium