VERY slow data AND wifi. - Xperia Z3 Compact Q&A, Help & Troubleshooting

I just got a d5803 and I am on tmobile. I setup the phone and and have bars and an H+ icon but am only getting .07-.30 Mbps. I called tmobile and they verified my settings were correct and told me the phone is only showing as 2g capable. And because tmobile doesn't carry the phone they said they couldn't help me. I just now did a speed test on wifi and I am only getting 1.83-5.57 Mbps. I just checked my nexus 4 and it gets 22-27 Mbps. What is going on here? Can someone help me? Thanks.

I found a solution for the slow wifi speeds. In power management I unchecked "Queue background data". It was checked by default. I now get normal wifi speeds. Still don't know what is going on with my data speeds.

Recheck -whoever said your settings are correct at TMo may have missed something.
Also recheck your phone itself,, are you SURE it is 5803 model ?

tartarctrl said:
I just got a d5803 and I am on tmobile. I setup the phone and and have bars and an H+ icon but am only getting .07-.30 Mbps. I called tmobile and they verified my settings were correct and told me the phone is only showing as 2g capable. And because tmobile doesn't carry the phone they said they couldn't help me. I just now did a speed test on wifi and I am only getting 1.83-5.57 Mbps. I just checked my nexus 4 and it gets 22-27 Mbps. What is going on here? Can someone help me? Thanks.
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I also have the same phone Clove UK for use on TMOBILE USA. Using Speedtest app with Comcast:
Wifi: DL 26 Mbps, UL 6 Mbps, "Queue background data" checked.
Data (H+): DL 13 Mbps, UL 3 Mbps, "Queue background data" checked.
Data (LTE): 42 Mbps, UL 10 Mbps, "Queue background data" checked.
I normally have my Data with H+ since LTE signal is pretty weak where I live. Did you go into the "More" setting under Wireless & Networks and use the "Internet settings" to download for Tmobile network? Once you click on it, it'll show Tmobile as an option. I used this one, although I have no idea what it does if anything.

Related

HSDPA icon stuck!

I turned on my Tilt this morning and where the 3G icon used to be it is now a H icon all the time even if I am not connected to the network or downloading data. I have tried disabling HSDPA and reenabling it, but that hasn't worked. Disabling and reenabling the icon itself also doesn't get rid of the problem. I haven't installed anything. Does anyone know how to fix this or is this some kind of newly discovered radio bug?
Running on AT&T network.
Thanks
dont complain.. ur not stuck in H u now have full blown H in the area.. my girls 85 has full H now and so does my tilt
does this mean I have HSUPA too?
What exactly do you mean by full H? My download speeds didn't change at all
I am currently faced with this same stuck H issue.
I am running the stock AT&T ROM ver ... 1.62.502.0, Radio version 1.37.14.09
Sometimes when I travel to a particular work office I use dutty's 10 button Comm Manager to turn 3G off. This particular office is built like a fortress and I barely get signal inside. If I leave 3G on my battery is dead in a matter of hours.
So I turned 3G off for the first time since upgrading to this ROM, and later when I turned it back on I find I have a constant H indicator rather than the 3G I normally see.
Yes I am in an HSDPA area, but normally I would only see the H when downloading.
Yes, I use direct push with a hosted exchange server.
I've tried disabling HSDPA in KaiserTweak, and I get back to the 3G indicator ... But as you would expect my download speeds are limited to 300 to 400 kbit/sec.
With HSDPA enabled I average twice that, with bursts over 1mbit/sec.
Can anyone speculate why I have the constant H indicator now instead of only when downloading?
Everything still works, I just wouldn't mind knowing why I am seeing this change in indicator.
I have since found out that the the contant H icon is a result of AT&T upgrading their network. Since then, my download speeds have roughly doubled. Turns out the contant H is a good thing.
I went away on a business trip for a week and now upon returning I too am seeing the constant H, whereas previously I'd see 3G which would change to H and back when using data.
But that's not the part that is worrying me.
The problem I see is that the data connection is active all the time; it never drops. So besides the large H indicating HSDPA availability, once any data connection is made the 4 bars plus plus small triangle changes to 4 bars plus small H and *never* changes back. In the past I'm pretty sure the data connection would come and go as needed.
Is this bad at all? Seems like it would suck battery power to have the data connection active all the time. It's as if the KaiserTweak "always on: AT&T MediaNet" is stuck on (but I never actually did that tweak and it is actually disabled in KaiserTweak).
What's going on?
Have you done an upload speed test?
Apparently a constant H icon can indicate HSUPA support.
Little more info ... however finding a map of what was upgraded isn't that easy.
http://www.wirelessweek.com/article.aspx?id=158686
AT&T Nears HSPA
By Brad Smith
WirelessWeek - April 02, 2008
LAS VEGAS—AT&T will have all of its 3G markets enabled with the high speed uplink capabilities by the middle of the year, according to Hank Kafka, vice president of network architecture for the operator.
AT&T had 255 major metropolitan markets with W-CDMA/HSDPA at the end of 2007 and continues to add markets. Kafka said at a GSM Association roundtable on HSPA that AT&T expects to cover 350 markets with 3G by the end of 2008, including all of the top 100 markets.
The operator started installing HSUPA last year and now is in the process of rolling it out, he said. By mid-year, he said all of its 3G markets will have HSUPA. He says typical data rates on the downlink now are between 600-to-1400 Kbps with a peak of 3.6 Mbps, while the downlink typically is 500-to-800 Kbps.
There are upgrades for HSPA which take it as high as 14.4 Mbps and Kafka says AT&T is studying those. But he declined to say when or if AT&T will raise its data rates to those levels.
Kafka also said AT&T has seen significant data usage increases for customers using 3G.
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Yea, I have the constant 'H' as well, but I think it's the same as having a constant 'E', meaning that you're connected to HSPA and everything's good.
switching bands
switched bands sometimes helps changing the icons from edge to 3g,to disable HSDPA you need to disable HSDPA through kaisertweak,schaps advancedconfig or hsdpa switch whether cooked into rom or manually installed to switch back to 3g

[Q] Access to more Network Mode options? XT1053

I saw a few screenshots of people's Moto X's from sprint with a bunch of options under Network Mode. I have the XT1053 (TMO unlocked, on ATT network) and the only options I see are "Auto" and "2G."
I browsed around and found that there's an LTE OnOff app, but I'm just wondering if there's a way I can get those options for 3G on my device's Network Mode option list?
The reason why I even care is because for some reason at my workplace, I can't seem to get any data through LTE. My signal will display 3 bars of LTE, but it absolutely does not work. While it will turn off LTE and just say 4G since it's on auto, I find that a majority of my day, it WON'T switch. It stays on 4G LTE 99% of the time and does not function at all. When I walk outside the building, LTE works perfectly fine. Would I be right to assume that the auto mode is literally on borderline between switching, so it never establishes a stable connection?
I guess it brings me to the question, is the Auto mode inefficient / will I have to live with manually turning off LTE every time I get to work? :/
noc215 said:
I saw a few screenshots of people's Moto X's from sprint with a bunch of options under Network Mode. I have the XT1053 (TMO unlocked, on ATT network) and the only options I see are "Auto" and "2G."
I browsed around and found that there's an LTE OnOff app, but I'm just wondering if there's a way I can get those options for 3G on my device's Network Mode option list?
The reason why I even care is because for some reason at my workplace, I can't seem to get any data through LTE. My signal will display 3 bars of LTE, but it absolutely does not work. While it will turn off LTE and just say 4G since it's on auto, I find that a majority of my day, it WON'T switch. It stays on 4G LTE 99% of the time and does not function at all. When I walk outside the building, LTE works perfectly fine. Would I be right to assume that the auto mode is literally on borderline between switching, so it never establishes a stable connection?
I guess it brings me to the question, is the Auto mode inefficient / will I have to live with manually turning off LTE every time I get to work? :/
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3 bars of LTE is an excellent signal. With 1 bar of signal I can still get 15mbps down from my provider. If your phone is detecting such a strong received signal it won't be switching back to HSPA on its own. For some reason the building you're in may block the phones transmitted signal more then it blocks the signal from the cell site. I am guessing you're on band 4 LTE which has quite the frequency difference between uplink and downlink. Your only option(assuming the phone or cell site isn't defective) is to manually switch to WCDMA with a third party app such as the "LTE setting" app in the Play store. Or unlock your bootloader and flash firmware from another provider that has more options. I know the Rogers Canada firmware has an LTE on/off option, it also has a 2G only option. Sadly Rogers has not yet approved the release of 4.4 (kitkat).
Steve-x said:
3 bars of LTE is an excellent signal. With 1 bar of signal I can still get 15mbps down from my provider. If your phone is detecting such a strong received signal it won't be switching back to HSPA on its own. For some reason the building you're in may block the phones transmitted signal more then it blocks the signal from the cell site. I am guessing you're on band 4 LTE which has quite the frequency difference between uplink and downlink. Your only option(assuming the phone or cell site isn't defective) is to manually switch to WCDMA with a third party app such as the "LTE setting" app in the Play store. Or unlock your bootloader and flash firmware from another provider that has more options. I know the Rogers Canada firmware has an LTE on/off option, it also has a 2G only option. Sadly Rogers has not yet approved the release of 4.4 (kitkat).
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That makes a lot more sense to me now. So basically the "Auto" mode only considers my reception and not transmittance strength, so it never saw a need to switch me off LTE. I am almost sure it is not my phone because I started experiencing a signal loss issue with my S3 a few days ago. I doubt it's the cell site because as soon as I step out of the building, LTE works with no problems.
I did ended up using LTE OnOff to force CDMA and I can actually do stuff now. I went and did a speedtest ...
Ping: 114 ms
Down: 4.06 Mbps
Up: 0.77 Mbps
I guess with the lack of options, I have yet another reason to roll up the sleeves and get my hands dirty. Haven't touched ABD since I had a samsung captivate!
Thank you

[Q] Tmobile data problem

I have a sprint HTC one unlocked to run on T-mobile. I live in south west Washington, and I am having a very strange issue with my data. I select a data mode from the *#*#4636#*#* menu, and about half the time I connect to data. The other half of the time, it stays on UMTS, and no gsm logo pops up next to the signal. Other times, I will go to HSDPA, and have a very speedy data connection. Is there any way to disable UMTS? Could this be a rom issue, or a APN issue? I can almost always get an edge connection, but HSDPA is much better to use. I have done the R-UIM patch. I'll try to answer any questions, but I dont have tmobile service at my house, so I cant be sure
spibbly said:
I have a sprint HTC one unlocked to run on T-mobile. I live in south west Washington, and I am having a very strange issue with my data. I select a data mode from the *#*#4636#*#* menu, and about half the time I connect to data. The other half of the time, it stays on UMTS, and no gsm logo pops up next to the signal. Other times, I will go to HSDPA, and have a very speedy data connection. Is there any way to disable UMTS? Could this be a rom issue, or a APN issue? I can almost always get an edge connection, but HSDPA is much better to use. I have done the R-UIM patch. I'll try to answer any questions, but I dont have tmobile service at my house, so I cant be sure
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You can't "disable" UMTS. From my tests on this variant of the One, setting it to "GSM auto (PRL)" will get me on HSPA. It will keep me on HSPA until the network kicks me off. (Fast Dormancy, it puts you down to UMTS when you aren't actively using data to conserve energy.) [Maybe you can disable Fast Dormancy, who knows.]

T Mobile Setup/Down Speeds

So i took out the Sim from the Iphone 6 im returning and popped it into this bad boy. Curious as to how you guys are setting up the phone so you get the correct LTE speeds. Im barely getting 9down whereas my gf's galaxy in the same room is getting 20+ down. wonder if i did anything wrong
It depends on location. I've seen consistent 50+ down and 20+ up with T-Mobile and default APN.
dew.man said:
It depends on location. I've seen consistent 50+ down and 20+ up with T-Mobile and default APN.
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Nah something is def wrong. Phone is barely usable without wifi. What APN settings are you guys using for tmo?
fast.t-mobile.com it should also give you the settings automatically if you just press the "Internet settings" button.
ikon8 said:
fast.t-mobile.com it should also give you the settings automatically if you just press the "Internet settings" button.
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Thats what i been running. Could it have something to do with the sim? Was i supposed to get a sim for an unlocked phone? Urrgh so frustrating
That's pretty slow, your gf has the tmo also? Pop her sim in your phone and compare. The sim shouldn't matter though.
ikon8 said:
That's pretty slow, your gf has the tmo also? Pop her sim in your phone and compare. The sim shouldn't matter though.
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shes got a galaxy s4 so that wont work. however i still got the iphone 6 around. when i put the sim in that phone i get regular LTE speeds.
Oh, I just noticed in your speedtest result you're on H, not LTE. Under "preferred network mode" do you have "4G (preferred)" enabled? If you're in a border coverage area it could be that your phone is dropping you down to HSPA+ instead of staying on LTE.
For a test, go to the dialer and do *#*#4636#*#* then go to Phone Info and change it to LTE Only and test it to see if it stays on LTE and what kind of speeds you get, by default it's set to "LTE/GSM auto PRL" so if the LTE connection isn't strong enough it's going to drop you down to H+.
ikon8 said:
Oh, I just noticed in your speedtest result you're on H, not LTE. Under "preferred network mode" do you have "4G (preferred)" enabled? If you're in a border coverage area it could be that your phone is dropping you down to HSPA+ instead of staying on LTE.
For a test, go to the dialer and do *#*#4636#*#* then go to Phone Info and change it to LTE Only and test it to see if it stays on LTE and what kind of speeds you get, by default it's set to "LTE/GSM auto PRL" so if the LTE connection isn't strong enough it's going to drop you down to H+.
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These Are my options under preffered:
wcdma only, gsm only, wcdma (preffered)/gsm and 4g(preffered)/wcdma/gsm. i dont see lte in the list
per your test, when I switch to LTE only in phone options the I lose all bars and signal totally craps out.
So when you switched to LTE Only, after a second or 2 you didn't get a 4G symbol above the signal bar? Do you ever see 4G? Mine switches to 4G within about 1 second of switching to LTE Only.
ikon8 said:
So when you switched to LTE Only, after a second or 2 you didn't get a 4G symbol above the signal bar? Do you ever see 4G? Mine switches to 4G within about 1 second of switching to LTE Only.
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negative. just all bars gone and a big red x. you have this phone on t mobile also? did you do the us firmware update?
Yea, I'm using tmo. My phone is running 23.0.A.2.105
I got 2.93 maybe which one is 105??
I was worried during my first day of owning the phone because my Z1c showed LTE above the bars and now this Z3c shows 4G. I was worried that 4G != LTE.

Force HSPA+ instead of 4G?

Does anyone know how to force the note 4 to use HSPA+ instead of 4G?
The reason why i ask is because in areas where i cannot get 4GLTE the note 4 goes into 4G and its basically unusable (~1mbps maybe, most of the time i cannot even perform a speed test) eventhough the 4G is with 5 bars. In the same exact area HSPA+ gets very good speeds of 6mbp+
To test this, i forced 4G on my note 4 at my house and got a 1mbps speed test. Before upgrading to the note 4 from t-mobile i had an old note 2 from verizon running H+ getting 6mbps+ at my home.
Update: i really think the note 4 or the modem is causing the issue. Testing again my my house. When i first force the 4G connection the speed test are horrible. (< 1 mbps). After some time it seems idling in 4G it seems i got pushed into H+ reframed?(but still 4g icon) and getting consistance 6mbps.
I also noticed that the note 4 drops LTE to 4G at 2 bars or so when LTE speeds is definitely present and running at 20mbps
Hspa+ shows as 4g. If you go to other network settings where the apn is you can select lte,wcdma, options. In remote areas my 4g speed is better than my lte . The lingo is kinda weird so every carrier has different definitions of 4g. Hspa+ is technically 3.5g lol.
The app Advanced Signal Status let's you choose your network type.
Install it from play store and lock it to what you want. Try phone calls and SMS for the modes you try because some modes will be data only.
I noticed this today at home. I forced it to WCDMA mode only, it took like 10 mins for it to eventually show "4G" at my home office. The signal and download speed were terrible when forced into WCDMA hspa mode+ (4G) . In the same room and home my Note 3 would get a very good signal this time last year when I used the Note 3.
Perhaps T mobile has done something to the cell site here? Or The Note 4 isnt working as it should?
Ive had the same issue. So i work in one city and live in another. So when i get to work my data is slooooow. I force it to 4g and after a while back to lte. Speeds are fine. Same thing happens when i get home. Tmo told me to just restart my phone but that doesnt always work
Same situation with me. LTE tower doesn't reach my room but I got 10mbps in my living room....and my room I get less than 1mbps and goes to lte to 4g often with very slow speeds. I even have a LTE booster which doesn't really help much with speed. Without the lte booster I get almost 0 signal in my room
I used to have same problem during lte upgrade in my area. On lte around 8+ up and down while on 4g speds were 15-20 down and less than 2 up. Ping times were longer on 4g. After upgrade I no longer need to switch between lte and 4g
Sent from my SM-N910T using XDA Free mobile app
darekz said:
I used to have same problem during lte upgrade in my area. On lte around 8+ up and down while on 4g speds were 15-20 down and less than 2 up. Ping times were longer on 4g. After upgrade I no longer need to switch between lte and 4g
Sent from my SM-N910T using XDA Free mobile app
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But is T Mobile removing their 4G HSPA wcdma towers? I used to get a very good db signal in my office, now -115db at best for 4G in same location but band 4 700Mhz is now present? Any relationship between these ...
See the below screen shot. On that menu you can pick the non LTE function and force H+. You can also switch back to LTE.
Sent from my SM-N910T using XDA Free mobile app
Thanks I had already figured out how to.force a specific data connection , hence why that thread I posted was asking what the default option is, since I didn't write it down.
But back on subject, 4G next to non existent now at home after 700mhz band 12 availability.
Sent from my SM-N910T using Tapatalk
What is UMTS? I never get Hspa+
I've found that my data is ridiculously slow (I'm talking edge speeds) when I turn WiFi off, even when I am in an area that gets a strong LTE signal. I feel like my device does not automatically connect to the best available tower; rather, it seems to try to latch on to whatever tower it was connected to before I connected to WiFi. Toggling "mobile data" off then on again seems to reconnect my device to the closer/better tower and the speed improves drastically. (It's possible that toggling airplane mode or network modes will do the same thing). When you are in an area that has poor LTE, you might consider keeping it off. Change the selection from “LTE/WCDMA/GSM” to just “WCDMA/GSM” and you'll be on the slower HSPA+ network (though, I believe it still shows the 4G icon). You can always change it back when you are in a better area.
4G is back up and running in my home location. Must have been temp disabled when they rolled out 700mhz band 12 LTE in my area.
Sent from my SM-N910T using Tapatalk

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