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I can't put my finger on this issue I've been having with my Note.
Don't get me wrong, this device is a godsend!
The problem I've been having is that sometimes when I take my Note out of my pocket and try to press the unlock or menu button it doesn't show anything on the screen. I've read about people having issues with delay before it pops up, but it doesn't pop up even after 10 seconds or a minute, it feels like the device 'hangs' or doesn't want to wake up. The only way I can turn the phone on again is by pressing the unlock button for like 10 seconds and the phone reboots.
I thought it was a problem with Green Power, I thought it maybe had issues turning off the wifi or data when the screen was locked and that the service would cause the OS to crash or 'hang'. When I look at my battery history after the reboot it shows that I lost a significant amount of battery (5-15%, depending on how long it took for me to 'discover' the crash) and there's a 'jump' in the graph.
Things I've tried:
Stock rom - problem persists
Different kernels - tried all the kernels available in the market including stock, problem persists
Add a bit of paper between back-cover and battery (to make sure it doesn't lose contact)
Checked if there was dust between battery connections
Tried different sim card
Tried disabling wifi and data all day (mysteriously persists)
DIfferent governors (ondemand and interactive) (the phone reverts to default governor after the forced reboot, normal? i have my phone set to interactive on boot, but somehow it skips that after the forced reboot)
I've attached a picture of the battery graph. According to the stats there's a 25 minute gap where the phone was 'stuck' and you can see that the screen was on and active for that duration.
There are NO funny apps running in the background, this is is a clean install with some standard Samsung apps frozen.
tl;dr version: phone randomly won't wake up; battery loss after forced reboot;
I might have found the issue myself. Now when I come to think of it, I think it always occurs after I've been in my car for like a 30 min drive... Maybe the phone is having trouble switching networks? Anyone know what might be causing this?
Or better yet, how can I research this issue? Can I enable some logging somewhere to track this?
I had the note for about 10 days and today, about 1 hour ago it happened to me for the first time. I tried the home button to wake the screen but nothing, tried the power , nothing and holding the power but nothing happened. I had to pull the battery.
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
tamarian said:
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
Click to expand...
Click to collapse
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
I'm on stock room and unrooted. Like I said first time it's happened.
i've had the GNote since 4 days now , and yesterday same thing happened as the device was in my pocket and i couldnt wake it up at all , battery pull solved it.
im on stock , non rooted
I can't believe that we are the only ones with this issue. Anyone else? OR better yet, how did you resolve it?
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
kirkla79 said:
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
Click to expand...
Click to collapse
Thanks for your reply. I did some research, and apparently it had to do with static being built up in the screen from wearing it towards your body in your pocket.
This issue was that you couldn't swipe the lockscreen cause the touch screen wouldn't respond. The problem we are having is that the screen won't even turn on and that the system locks up.
Same issue here with my 2 days old Galaxy Note, that's how I found this forum. In my case it went from not waking up occasionally to every time WIFI was ON (I did some experimenting with settings to see which one could be the one causing the problem). But then...occasionally it would not wake up even with WIFI OFF: very annoying. And this is my first Android, so I didn't have any custom anything, pretty much same as out of the box when I got it The only solution was to reset the handset. And definitely has nothing to do with having it in my pocket as I don't carry it in my pocket. Rang Samsung, they told me it was faulty, I returned it. Now I'm concern the next one is going to have screen issues? As so many people complain in this forum? we'll see.
My issues have been resolved after flashing AbyssNote 1.4 and when I stopped using System Tuner. I've started using Voltage Control instead and now I'm not even having problem @ 100Mhz undervolted 50mV from stock.
Same problem with my wife's Gnote, totally stock, just a small handful of apps installed. Happened twice, about a week apart.
She does a lot of travelling, maybe you're right about that. But it happens after she gets home when it's still OK.
Had the same same issue twice in two days and had to do a battery pull, just did a master reset and re -installed the applications manually, so far so go.
YOu guys think its a hardware or a software issue?
Hmm.. Happened to me too about three times in the last two weeks. I am on stock rom but rooted, and running Green Power. Hopefully samsung will fix it in the next updates. Seems like a software bug to me. Maybe not enough juice when in deep sleep?
metus666 said:
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
Click to expand...
Click to collapse
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
neunzehn77 said:
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
Click to expand...
Click to collapse
problem is it also happens on stock rom.
mfractal said:
problem is it also happens on stock rom.
Click to expand...
Click to collapse
It's very well possible that the stock kernel has faulty settings for the CPU. Haven't had the problem again with AbyssNote 1.4 and Voltage Control (even with custom cpu frequencies)
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
qazkamakazi said:
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
Click to expand...
Click to collapse
at this point we're just guessing, there haven't been any official confirmations of the problem as far as i know.
But if it's so accute that it keeps happening all the time you must have a faulty device.. call samsung ?
I'm not sure if my 2 month old Note has had the following problem since day 1 but it's been doing if for a long time now.
The problem is there with a stock standard rom and any of the other custom roms and kernels that I've tried. I'm currently using Rocketrom with Speedmod kernel. I've also used Checkrom and Abyssnote kernel.
If the Note had been asleep for about 15 minutes or more when I wake it up then try to do anything like opening an app, closing an app that's already open etc there's a 2 to 3 second lag the first time I try to do anything. Everything is then normal until the next time that the Note has been asleep then it's the same story again.
Can anyone give me a clue as to what is going on here? I'm starting to think that it's hardware related, but apart from this problem the Note functions perfectly normally.
Also, if I have a CPU monitor installed, like URsafe CPU Monitor, when the lag is happening the monitor shows that the CPU is working hard.
Help please!!!!!
Does this happen after a complete hard reset with no apps installed?
Does this happen on Stock ROM?
Are you using WiFi?
Sounds like WiFi is sleeping when the screen is off, and either it is trying to connect and/or some app is wildly trying to connect using it.
Try seePU++ can tell you what the most active app is, but IIRC you have to pay for that that feature. There may be others.
PoisonWolf said:
Does this happen after a complete hard reset with no apps installed?
Does this happen on Stock ROM?
Click to expand...
Click to collapse
Yes, it happens on stock rom with no apps installed. I'm not totally sure what you mean by a complete hard reset. Can you please tell me how I do that? I'm willing to try anything to get rid of this problem.
jeromepearce said:
Are you using WiFi?
Sounds like WiFi is sleeping when the screen is off, and either it is trying to connect and/or some app is wildly trying to connect using it.
Try seePU++ can tell you what the most active app is, but IIRC you have to pay for that that feature. There may be others.
Click to expand...
Click to collapse
The problem still happens with WiFi disabled. On top of that it doesn't matter how long I leave it after I wake the phone up till I try to do something like launching an app. The problem is still there the first time I do anything with the phone.
I have rocket rom and sometimes when I turn on the screen the screen wont work. The physical buttons work but the screen is wont respond to touch.
Turning on and off the screen fixes this.
Very annoying.
Makes me appreciate Apple more.
CorruptedSanity said:
...snip...
Makes me appreciate Apple more.
Click to expand...
Click to collapse
Ban him!
appro77 said:
Yes, it happens on stock rom with no apps installed. I'm not totally sure what you mean by a complete hard reset. Can you please tell me how I do that? I'm willing to try anything to get rid of this problem.
Click to expand...
Click to collapse
Do a clean stock ROM with no root or anything.
Do a factory reset and erase your USB storage as well (i.e., tick the option when you're factory resetting).
Remove your microSD card.
Now, does the problem still occur? If it does, get your phone exchanged/repaired. It sounds like a hardware problem.
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
Really? I haven't noticed this at all on my phone. Any specific apps I can test this on?
kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
Same here, totally normal.
Sent from my GT-N7000 using Tapatalk
1902 said:
Same here, totally normal.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Just not getting that myself. I am not terribly patient, and generally the most I have to wait is a second for an app to respond after waking the phone, and that is not often.
Stock unrooted HK version, never seen anything like that delay, mine works instantly on waking
Sent from my GT-N7000 using Tapatalk
Same delay here. Stock ROM, and rooted.
kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
I dare say this is not normal, the only time there is a delay in opening the dialer/contacts application is when you initially boot the device and have both of those running for the first time subsequent runs have no delay what so ever on my end ( when i still had the note )
kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
If this is normal it's incredibly bad that Samsung would design something like this. The wake up lag is bad enough let alone this. Can't see how it can be normal though. My SGS2 didn't have it and some other users aren't seeing it. I think I'll hang out for ICS and see if it goes away before I take any further action.
Strange issue, seems it occurs for some but not all...
Once again, I unlocked the screen after 2 hours of no use, when pressing contacts, there was a 2 second delay and when attempting to call someone there was a good 2-3 decond delay...
jeromepearce said:
Just not getting that myself. I am not terribly patient, and generally the most I have to wait is a second for an app to respond after waking the phone, and that is not often.
Click to expand...
Click to collapse
Luky you :banghead:
Sent from my GT-N7000 using Tapatalk
Despite being my first Android device I have come to accept that this is normal for this OS.
Unfortunately I have become a big whiner on this forum because of this same issue.
The day before yesterday there was an update on the kies ,LA4,after updating it felt a bit faster overall but the wake up and the incredibly annoying Contacts lag is still there.
I myself am not any particular OS follower or a fanboy of any certain brand for that matter.
So I'm stuck with Android for the time being, since I don't like both iTunes and izunes dependency, besides no big screens there.
However I suspect that this is an Android thing, as far as I know Android is based on Java and Java is known to be laggy,so until a very powerful CPU is available for mobiles, for me its either live with it or Leave it !! and since there is no alternative for now will wait and see how good ICS does and decide accordingly.
I'm on stock ROM and unrooted.
The Note seems to do this once or twice but when a program/app has been opened once it usually reopens them instantly.
This morning when turning on my Note for the first time, there was a few second delay when attempting to call someone, another delay when opening contacts and another slight delay when viewing sms messages.
However, the second time I attempy to open something it's usually immediately.
There should not be ANY delay when opening programs/apps and Ice Cream Sandwich should fix this wake up issue which some users such as myself am experiencing.
It's a shame, really since I'm getting no other lag/delay. The phone is super fast in every possible way, only sometimes it's a little slow at waking up!!
My S6 randomly becomes unresponsive, it seems to happen most while charging. But when it does, the power button doesn't do anything. The only way I've found to get it working is to hold down power and volume down.
Only started happening after 5.1.1 update.
Full stock..
Any ideas what's causing it? Anyone else experiencing it?
Ensomniacc said:
My S6 randomly becomes unresponsive, it seems to happen most while charging. But when it does, the power button doesn't do anything. The only way I've found to get it working is to hold down power and volume down.
Only started happening after 5.1.1 update.
Full stock..
Any ideas what's causing it? Anyone else experiencing it?
Click to expand...
Click to collapse
Factory reset!
Same issue. Tried factory resetting and the problem still persists...
Same problem here. Not necessarily when I charge. Hangouts is a wreck, takes forever to launch and when it does, it lags. The keyboard also sucks and lags.
Random app crashes, this phone is wearing me out. Not sure if it's hardware, or if I should just root and send it back.
Edit: it also switches to 4G when there's a great LTE signal and it will NOT switch back unless I toggle the network in settings.
5.0.2, rooted and modified ram managment settings from the thread in general discussion. phone is slow af after an hour or two of use, a reboot fixes it temporarily but it's still consistently terrible. would love some kind of fix for this :-/
Ensomniacc said:
My S6 randomly becomes unresponsive, it seems to happen most while charging. But when it does, the power button doesn't do anything. The only way I've found to get it working is to hold down power and volume down.
Only started happening after 5.1.1 update.
Full stock..
Any ideas what's causing it? Anyone else experiencing it?
Click to expand...
Click to collapse
My s6 is fine. No lag and responsive while charging. Didn't have problems while on stock but I'm currently running XstreStoLite Odex
postmastergeneral said:
5.0.2, rooted and modified ram managment settings from the thread in general discussion. phone is slow af after an hour or two of use, a reboot fixes it temporarily but it's still consistently terrible. would love some kind of fix for this :-/
Click to expand...
Click to collapse
Have you tried without using the mod?
Make sure it is not an app causing the issue for anyone who has this problem
Sent from my SM-G920T
My N6 is running Android 7.0, have not had problems until a couple of days ago.
The right half of my display started scrolling while, the left side of the display was normal. I powered it off and back on a couple of times and, the issue was still there; I panicked and did a factory reset from the "Settings" menu hoping that would solve the problem, it did not; I still had a jacked up display.
Is this a failure mode that anyone else has seen?
I powered the phone off and, turned it back on with the volume control button pressed and, it booted into safe mode(?) then, I toggled the mode to "Restart" and, upon restart, my display was normal. This was not the end as, it will occasionally be split screen when I unlock it. I have discovered that sometimes if I receive or make a call the display will return to normal, if not, I just power cycle it into the safe-recovery mode (but not do anything else) then toggle to restart and, it's all good until next time.
Is it possible that another device (blue-tooth) in close proximity could cause my phone display to act up?
queensgate555 said:
My N6 is running Android 7.0, have not had problems until a couple of days ago.
The right half of my display started scrolling while, the left side of the display was normal. I powered it off and back on a couple of times and, the issue was still there; I panicked and did a factory reset from the "Settings" menu hoping that would solve the problem, it did not; I still had a jacked up display.
Is this a failure mode that anyone else has seen?
I powered the phone off and, turned it back on with the volume control button pressed and, it booted into safe mode(?) then, I toggled the mode to "Restart" and, upon restart, my display was normal. This was not the end as, it will occasionally be split screen when I unlock it. I have discovered that sometimes if I receive or make a call the display will return to normal, if not, I just power cycle it into the safe-recovery mode (but not do anything else) then toggle to restart and, it's all good until next time.
Is it possible that another device (blue-tooth) in close proximity could cause my phone display to act up?
Click to expand...
Click to collapse
So weird, but same thing has been happening to me the past few days. But I have a justified cause. It started immediately after installing Franco Kernel.
Sent from my Nexus 6 using Tapatalk
queensgate555 said:
My N6 is running Android 7.0, have not had problems until a couple of days ago.
The right half of my display started scrolling while, the left side of the display was normal. I powered it off and back on a couple of times and, the issue was still there; I panicked and did a factory reset from the "Settings" menu hoping that would solve the problem, it did not; I still had a jacked up display.
Is this a failure mode that anyone else has seen?
I powered the phone off and, turned it back on with the volume control button pressed and, it booted into safe mode(?) then, I toggled the mode to "Restart" and, upon restart, my display was normal. This was not the end as, it will occasionally be split screen when I unlock it. I have discovered that sometimes if I receive or make a call the display will return to normal, if not, I just power cycle it into the safe-recovery mode (but not do anything else) then toggle to restart and, it's all good until next time.
Is it possible that another device (blue-tooth) in close proximity could cause my phone display to act up?
Click to expand...
Click to collapse
It is a known hardware issue in some N6 phones, some have it and it only shows up on certain rom / kernel combos, even stock. One thing that helps is to use the interactive kernel governor and/or the down sampling factor. Of course you will need a kernel manager app for that.
https://forum.xda-developers.com/showpost.php?p=63249802&postcount=4602
Pkt_Lnt said:
It is a known hardware issue in some N6 phones, some have it and it only shows up on certain rom / kernel combos, even stock. One thing that helps is to use the interactive kernel governor and/or the down sampling factor. Of course you will need a kernel manager app for that.
https://forum.xda-developers.com/showpost.php?p=63249802&postcount=4602
Click to expand...
Click to collapse
That's good to know.
I inserted the Bluetooth question because, coincidentally or not this issue presented when I acquired a wristwatch ($19.00 from China) that connected to my phone via Bluetooth, It had it's own fitness app which I installed (which did not work). To me, there seems to be more "connection" than expected as, the fault thing only seems to happen when the watch was powered on (but not even connected via Bluetooth). If there was a bug caused by the companion app, that should have been taken care of by the factory reset.
I'm going to do some "scientific testing" by, not powering on the watch for a week and see if the issue reoccurs. Meanwhile, I will read up on kernel manager apps.
I've since flashed stock pn, and now elementalx. It's not acted up yet. Seemes to be a better performance kernel. We'll see how battery is. Sorry to hijack your thread!
Sent from my Nexus 6 using Tapatalk
queensgate555 said:
That's good to know.
I inserted the Bluetooth question because, coincidentally or not this issue presented when I acquired a wristwatch ($19.00 from China) that connected to my phone via Bluetooth, It had it's own fitness app which I installed (which did not work). To me, there seems to be more "connection" than expected as, the fault thing only seems to happen when the watch was powered on (but not even connected via Bluetooth). If there was a bug caused by the companion app, that should have been taken care of by the factory reset.
I'm going to do some "scientific testing" by, not powering on the watch for a week and see if the issue reoccurs. Meanwhile, I will read up on kernel manager apps.
Click to expand...
Click to collapse
Well, so much for "scientific testing" and wishful thinking.....didn't take long to eliminate the wristwatch, now to fix the problem.
.
Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.