Database Develop

Before I go ahead and void my warranty...

I've had my AT&T banded N1 (with Rogers in Canada) for nearly 2 weeks now and I've been waiting to make sure everything works properly before I potentially give up my warranty by unlocking it. One thing that has been bugging me though is the call quality.
Everyone raves about how clear the call quality is on these things, but based on my phone I don't really agree. When no one is talking the line is dead silent (so silent that I almost think that the call has dropped), but when the other person begins to talk a light static or crackling background noise starts and once they finish talking it goes away and is completely silent again. If the static was there all the time I might not even notice it, but since it stops and starts during pauses in the conversation it really stands out. This happens on both the handset ear piece and with the headphones that came with the phone.
Has anyone else noticed this? If it's normal so be it, but if not then I might as well try and get it fixed before I do anything.

I don't have the at&t version but that does not sound normal.
Crackling is normally a sign of a speaker problem but I wouldn't think the headphones would also produce it.

seems i have the same issue...

i havent noticed any noise like this, but i will go test it and see if i have it too.

It's the speaker, for some reason the Nexus One comes with a slightly-too-loud speaker volume setting built in and you need to turn the incall volume down one notch from max. At least that solved my problem, hope this works for you!

have just called Google Tech Support and the guy suggested me to blow into the earphone couple of times and see if it helps
if not, do a hard reset
if not, call for warranty...

Since I get this noise in both the handset and ear phone speakers at all volumes I have to assume the problem is with my radio.
It's too much of a pain to get warranty work done outside of the US so I'm just going to learn to ignore it.

Speakerphone SOFTWARE "Issue?"

Hey guys, I've noticed a weird bug with stock 4.2.1 on my Nexus 4, and was wondering if anyone is experiencing the same thing. If not, then perhaps it is the hardware and not the software, but the nature of this bug has lead me to believe it is software-related.
Let me first say, right off the bat, that I have had no other issues with my phone, and that when I play games or watch movies, the volume is loud, clear, crisp--just all around excellent. However, when I use the speakerphone on a call, it seems to be... quieter than everything else. So I tried playing around with it, and discovered something interesting.
The next time you're in a call, put it on speakerphone. Note how loud it sounds to you. Then, turn the volume down one notch, and then put it back up to the max volume again (I've only experimented with it being at max already, then turning it down one notch, and then back up).
Does it sound WAY louder? And does it sound distorted, almost overblown? Why would it be like that during a call, and why would adjusting the volume down and then back up again have such a result if it was NOT software related? And, furthermore, why would it be blown out and distorted here where as for everything else it sounds superb?
Let me know your thoughts--maybe I need to RMA? I got this one at T-Mobile (I didn't have to pay the equipment installment due to my current plan, so it was cheaper to buy it @ $200 from them).
Thanks!

Same Here .. I believed it was the only with this problem since no one had said.
I think is Software Issue.

Yeah I noticed that no one had mentioned this, but I believe if it's software then it must be affecting everyone. At least, it should be affecting stock users. I guess I noticed this sooner because I use speaker phone when I'm driving in the car, since my ragtag bluetooth receiver that outputs through a tape that's plugged into it and inserted into the tape deck only transmits music and notifications, not calls--for some reason--over the car speakers. Just got sick of plugging into the phones headphone jack every time I got in and out of the car! lol

Check this out
http://forum.xda-developers.com/showthread.php?t=2024226

munchy_cool said:
Check this out
http://forum.xda-developers.com/showthread.php?t=2024226
Click to expand...
Click to collapse
See but mine doesn't crackle or do any of that stuff during calls or anything else. And it's not blown out sounding during anything other than calls where I have lowered the volume and then put it back up to max right after. I don't think the problem is the same as it is here, it just seems similar, for sure.
Also, when not on speaker phone, the in call volume is perfect and without issue. It's limited to specifically what I mentioned in the original post.
Thanks for the reply, but I'm talking about it being overtly loud and only being so when adjusting the volume down and back up to max, and that prior to that, the volume is just a bit on the quiet side at the maximum. Not crackling/popping/etc!

cool..sorry about that.

Exact same situation with me.little buzz while on call nothing else.
Sent from my Nexus 4 using xda app-developers app

[delete]

munchy_cool said:
cool..sorry about that.
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Click to collapse
No problem! Appreciate the attempted help =]

[Q] Ever sound Distant, Quiet or Muffled? See if you can replicate my findings...

UPDATE: Sept, 23rd, 2013: I gave in a week ago and replaced my phone with a re-manufactured one per the suggestion of another rep. Was hesitant since I was doubtful it would solve the problem, nor did I want any NEW issues. Well, the replacement phone seems fine, except it still has the same microphone issue. A caller this weekend who hadn't actually experienced this problem with me before was very confused while talking to me... "hello? hello? You sound far away."
Click to expand...
Click to collapse
UPDATE: May 29th, 2013: We are aware of the problem and there is a fix in the works, however, I do not currently have an ETA as to when that fix will roll out OTA as an update.
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Click to collapse
Work Around 1: My personal work around so far is to hold phone steady, don't move it, and talk very evenly (no changes in volume). Occasionally have people unable to hear me, but my satisfaction with the phone has gone up now that I can control the problem more.
Click to expand...
Click to collapse
Important Note: If the noise cancellation mic (top back of phone) hears your voice clearly, it may think you are background noise! Once you're registered as background noise, you'll have to be patient and wait 10-15 seconds for the phone to reset. Talking louder will lengthen the problem. Resist the urge, and speak at a normal volume until the caller can hear you again.
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Click to collapse
I've had numerous people say I sound "distant", "muffled" or "very quiet" from time to time. It doesn't happen a lot and has been hard to track down. I now know it's not location, or signal related. The "pinky finger over mic" idea is brilliant, but I've been holding my phone with as minimal contact as possible since reading about the signal deathgrip issue to rule that one out too.
I even just called HTC on my ONE to report the problem and it started doing it. The girl couldn't believe what she was hearing.
Unfortunately, they couldn't replicate it in their offices immediately.
After some thinking, I can reproduce this problem any time now and wanted to see if anyone else could as well.
I think it is related to the dynamic MIC gain not resetting quickly enough, if at all.
Call someone and just start talking normally for a few sentences.
Turn the phone so the bottom edge (where the microUSB + MIC are) are pointing straight towards your mouth.
Speak a couple more sentences. (You may need to get it close to your mouth, you may need to speak slightly elevated to trigger the issue... But don't SCREAM AT THE PHONE; it seems to be smart enough to not be affected by this)
Revert phone to normal talking position and continue conversation.
When I do this... the other person cannot hear or make out what I'm saying for 10-15 seconds. Now obviously this seems stupid right? Who talks this way? Well, how do you talk to someone when you're looking something up on your phone during a call?
The real gotcha is that it happens to me when I'm just in a plain conversation. My thinking on that is maybe I coughed, or laughed loudly for a sec, or just accidentally moved the phone closer than I should have since I don't tend to sit like a statue when I'm in a call.
Let me know what you get, hopefully I can rule out personal phone defect vs. issue for HTC to look into for all of us.

Dude... you might have hit the nail on the head. I have exact same feedback from people.. they say "Are you there..? Can you ehar me.. " all of a sudden in the middle of a conversation. I will try this now with someone I know.. me being on the HTC One.
This is the ONLY thing bugging me. Hopefully I can replicate this.

This was basically my theory in the thread I started in General. I have a feeling that it is over-aggressive in its low-cut trying to get rid of background noise. So far since I swapped phones yesterday, I haven't had any complaints. I had a DEFINITE issue and it wasn't the pinky for me either.
Wonder if it's something that can be fixed in software.
Lauski said:
I've had numerous people say I sound "distant", "muffled" or "very quiet" from time to time. It doesn't happen a lot and has been hard to track down. I now know it's not location, or signal related. The "pinky finger over mic" idea is brilliant, but I've been holding my phone with as minimal contact as possible since reading about the signal deathgrip issue to rule that one out too.
I even just called HTC on my ONE to report the problem and it started doing it. The girl couldn't believe what she was hearing.
Unfortunately, they couldn't replicate it in their offices immediately.
After some thinking, I can reproduce this problem any time now and wanted to see if anyone else could as well.
I think it is related to the dynamic MIC gain not resetting quickly enough, if at all.
Call someone and just start talking normally for a few sentences.
Turn the phone so the bottom edge (where the microUSB + MIC are) are pointing straight towards your mouth.
Speak a couple more sentences. (You may need to get it close to your mouth, you may need to speak slightly elevated to trigger the issue... But don't SCREAM AT THE PHONE; it seems to be smart enough to not be affected by this)
Revert phone to normal talking position and continue conversation.
When I do this... the other person cannot hear or make out what I'm saying for 10-15 seconds. Now obviously this seems stupid right? Who talks this way? Well, how do you talk to someone when you're looking something up on your phone during a call?
The real gotcha is that it happens to me when I'm just in a plain conversation. My thinking on that is maybe I coughed, or laughed loudly for a sec, or just accidentally moved the phone closer than I should have since I don't tend to sit like a statue when I'm in a call.
Let me know what you get, hopefully I can rule out personal phone defect vs. issue for HTC to look into for all of us.
Click to expand...
Click to collapse

k000 said:
Dude... you might have hit the nail on the head. I have exact same feedback from people.. they say "Are you there..? Can you ehar me.. " all of a sudden in the middle of a conversation. I will try this now with someone I know.. me being on the HTC One.
This is the ONLY thing bugging me. Hopefully I can replicate this.
Click to expand...
Click to collapse
I'm glad it's not just me! It's frustrating especially during business calls, or conversations with older family members. Times when you really really need the phone to just work.
I've used Google Voice on another phone to call into and have made perfect MP3 recordings of this problem and already sent them to HTC. I can trigger this issue now on demand no problem by doing the above.

drbadass said:
This was basically my theory in the thread I started in General. I have a feeling that it is over-aggressive in its low-cut trying to get rid of background noise. So far since I swapped phones yesterday, I haven't had any complaints. I had a DEFINITE issue and it wasn't the pinky for me either.
Wonder if it's something that can be fixed in software.
Click to expand...
Click to collapse
Excellent characterization of it, perhaps even badass, if I may.
Let me know if you still have the problem on your new phone by doing my test above with someone when you can. It's so easy to do. Just have a conversation and in the middle of it, turn the bottom mic to your mouth and talk just a little more loudly... then resume conversation. Guaranteed issue here on my phone.
And like I said, for anyone else passing by this thread... I know I'm sort of forcing the phone to have an issue by doing this, but it's just an easy way to show what has been happening to those of us with the problem during normal day-to-day conversations.
Once it happens, the louder you talk actually will make it worse. My only cure is to be silent and wait for it to "cool off" the processing it is doing. Again, not easy to do if your recipient isn't understanding.

I get the same comments from people too. They say it sounds like I talk away from the phone randomly, or cant hear what I am saying correctly. Funny thing is that when I was force roaming on verizon I never had one complaint about that. The first phone call after switching back to a sprint prl I had that complaint. So who knows

Ihave been having this problem as well. Was thinking about trying to exchange phone, but I was wondering if you ha e heard anything from HTC after reporting the issue
Sent from my HTCONE using xda app-developers app

junpei1337 said:
Ihave been having this problem as well. Was thinking about trying to exchange phone, but I was wondering if you ha e heard anything from HTC after reporting the issue
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I've sent them three audio samples to a special email they gave me for one of their upper tiers who wanted to look at this case specifically.
I'm able to make it happen with excellent signal, etc. and can do it every time now just by temporarily talking a little louder by turning the MIC towards my mouth.
No HTC response as of yet. Recordings were sent in 3 days ago. I'll update here as we move forward.

Lauski said:
I've sent them three audio samples to a special email they gave me for one of their upper tiers who wanted to look at this case specifically.
I'm able to make it happen with excellent signal, etc. and can do it every time now just by temporarily talking a little louder by turning the MIC towards my mouth.
No HTC response as of yet. Recordings were sent in 3 days ago. I'll update here as we move forward.
Click to expand...
Click to collapse
Please do update us! If its a hardware issue that cant be fixed via software I guess I will just wait a while when they switch out their mics then exchange it :good:

Any updates Lauski?

nhutpham said:
Any updates Lauski?
Click to expand...
Click to collapse
Nada thing yet. I can still do it on demand no problem and still have people occasionally tell me they suddenly can't hear me.
I just called to check up and was told that I in fact, will be getting a call from the escalation team soon according to the notes on the ticket and they'll talk to me about my findings and may ask me to reproduce it on the fly. Obviously, I'll provide all info I learn back here.

I see...my 14 day return period was ending so I'm gonna just exchange the phone. I bought online so shipping is a bit of an ordeal.
Question, are you using an Airave by any chance? I make most of my calls off one, and haven't noticed the problem outside of using it with the Airave - altho it is a much smaller sample size. I'm wondering if this has anything to do with it. I'm also usually on WiFi when this happens.

nhutpham said:
I see...my 14 day return period was ending so I'm gonna just exchange the phone. I bought online so shipping is a bit of an ordeal.
Question, are you using an Airave by any chance? I make most of my calls off one, and haven't noticed the problem outside of using it with the Airave - altho it is a much smaller sample size. I'm wondering if this has anything to do with it. I'm also usually on WiFi when this happens.
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Click to collapse
Never been on an airave. I've tried in 3G areas, 4G areas, with WIFI on, with WIFI off, toggling between CDMA only and CDMA/LTE. I've had the issue in varying degrees of excellent signal and just average. I can also produce the effect (although it's not as drastic) with just using the voice recorder app.
Not that all of these make a difference, but just trying to be helpful so you know my exact situation. Let me know if after exchanging you see any improvement! I assume you're able to reproduce what I've done above with your current phone?

Update: Disappointing so far. I didn't get a call from the tech, but spoke to someone else after I received notification in an HTC Ticket. The new rep asked lots of questions, some relating to the problem, some not... he said he'd talk to the other tech (to whom I sent my audio samples) and would get back to me.

Lauski said:
Update: Disappointing so far. I didn't get a call from the tech, but spoke to someone else after I received notification in an HTC Ticket. The new rep asked lots of questions, some relating to the problem, some not... he said he'd talk to the other tech (to whom I sent my audio samples) and would get back to me.
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Click to collapse
Erick_HTC is doing a Q&A on reddit later today, might be worth shooting it to him, he has gotten some answers for people in the past.
http://www.reddit.com/r/htcone/comments/1ebx9a/reminder_chat_today_in_5_hours_for_htc_one_support/
EDIT: Got you some visibility from him.
http://www.reddit.com/r/htcone/comm...be_answering_your_questions/c9yx5d4?context=3
As you can see, he says he and some of the guys up there are going to sit down and try to recreate the problem based on your description here. Hoping it works.

Not sure if my issue is related, but randomly on a call, usually a couple minutes in, I start getting severely choppy audio both in and out like nearly every other word is being dropped. This has happened while on a Airrave, in my car, and just standing in a parking lot.
I'm not seeing others with this exact issue but maybe someone can chime in as well? Might be I just got a lemon from a launch day pickup.

Felnarion said:
Erick_HTC is doing a Q&A on reddit later today, might be worth shooting it to him, he has gotten some answers for people in the past.
http://www.reddit.com/r/htcone/comments/1ebx9a/reminder_chat_today_in_5_hours_for_htc_one_support/
EDIT: Got you some visibility from him.
http://www.reddit.com/r/htcone/comm...be_answering_your_questions/c9yx5d4?context=3
As you can see, he says he and some of the guys up there are going to sit down and try to recreate the problem based on your description here. Hoping it works.
Click to expand...
Click to collapse
That's awesome, thank you, I had missed it.
To update everyone else on this thread, we're moving along and I sent them audio samples recorded from the other person's end (recipient).
Seems like we are beginning to lean towards the noise cancellation mic on the back occasionally picking up your voice while in a call, and then the phone filtering your voice out, inadvertently thinking YOU are background noise. The frequency cut would make you sound far away, or like in a tunnel.
Makes sense and it may be randomly happening during a call when you switch ears, look something up on your phone, maybe turn your phone to let someone else speak with you on the phone for a moment, etc. and the mic on the back of the phone picks you up (these are personal theories).
My personal work around so far is to hold phone steady, don't move it, and talk very evenly (no changes in volume). Occasionally have people unable to hear me, but my satisfaction with the phone has gone up now that I can control the problem more.

I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
Do those of you who have call quality issues also notice microphone issues during video recordings?

jpzsports said:
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
Do those of you who have call quality issues also notice microphone issues during video recordings?
Click to expand...
Click to collapse
I'm having the same problems.....call recipients complain of my voice going in and out. I originally thought it was a defective mic. However, when I tried to record my voice like jpzsports, both left and right channels produced clear sound. I've also tried covering both rear and front mics while recording my voice...the muffled sound only occurs when I cover the front mic (which would be expected).
I'm leaning towards lauski's theory. It does seem to be some type of defective noise cancellation software that chooses to actively cut out my voice. At least, that's the only thing that would make sense if the mic seems to be functioning properly.
Let me know if you guys figure anything else out!

I can replicate the problem all the time by holding the phone with my shoulder instead of my hand. I thought it was my otterbox or I was blocking a Mic but I'm not...Hope a SW update fixes it.
Btw it's my left shoulder pressed against my ear.
Sent from my HTCONE using xda premium

[Q] Possible blown speaker or just interference?

I'm getting some sort of buzzing from my phone, whenever I press a navigation button, or press any on screen button/action. I first noticed this when I was setting up my phone and deselecting which apps to install from a previous backup. Every time I would untick a box, it would make a sound for about 2 seconds. The best way to describe the sound, is like the ticking/buzzing sound a hard disk drive makes, only much quieter.
This seems to happen only when I take an action (IE pressing the home button, pressing on an app to open, ticking a check box, etc.)
This seems to only be noticeable in a quiet room, and regardless of the phone being on mute or not.
Obviously there is no disk drive in the phone, so my only guess would be some sort of interference, or static coming from the top earpiece. I'm leaning towards a blown speaker, because when I play music, I can hear a very faint buzzing/popping sound coming from the top earpiece.
Anyone else able to duplicate this?

Bales75 said:
I'm getting some sort of buzzing from my phone, whenever I press a navigation button, or press any on screen button/action. I first noticed this when I was setting up my phone and deselecting which apps to install from a previous backup. Every time I would untick a box, it would make a sound for about 2 seconds. The best way to describe the sound, is like the ticking/buzzing sound a hard disk drive makes, only much quieter.
This seems to happen only when I take an action (IE pressing the home button, pressing on an app to open, ticking a check box, etc.)
This seems to only be noticeable in a quiet room, and regardless of the phone being on mute or not.
Obviously there is no disk drive in the phone, so my only guess would be some sort of interference, or static coming from the top earpiece. I'm leaning towards a blown speaker, because when I play music, I can hear a very faint buzzing/popping sound coming from the top earpiece.
Anyone else able to duplicate this?
Click to expand...
Click to collapse
You may have a defective device. Where did you purchase it?

stevemw said:
You may have a defective device. Where did you purchase it?
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Click to collapse
Play Store. Just picked it up yesterday from UPS. That's what I'm thinking as well. Do you know how the RMA process is like with the GPS?

they'll replace your phone for free. what they do is they Charge you another $649 (as a temporary hold on your credit card), while they send you a replacement unit. WHEN you send them the defective one back, they cxl the $649 hold on your credit card.

Bales75 said:
Play Store. Just picked it up yesterday from UPS. That's what I'm thinking as well. Do you know how the RMA process is like with the GPS
Click to expand...
Click to collapse
The RMA instructions can be found here: https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=3244667
I've read good things but have no experience for any device I've purchased. Because of the stocking issues (worse than the N4 and N5 at their launches combined), I don't know how soon you can expect a replacement. (Way to shine, Moto!)

Have you all considered that the sound you are hearing is the feedback sounds from preforming actions?
To access (which they are all on by default) and turn them off go into Settings>Sound & Notification>Other Sounds
Before doing anything, be sure that these are not the sounds you are talking about. Last thing you want to do is RMA something that is not broke.

Dr Faustus said:
Have you all considered that the sound you are hearing is the feedback sounds from preforming actions?
To access (which they are all on by default) and turn them off go into Settings>Sound & Notification>Other Sounds
Before doing anything, be sure that these are not the sounds you are talking about. Last thing you want to do is RMA something that is not broke.
Click to expand...
Click to collapse
I did this too, I checked and the sound i get is "expected" slightly different if you enable and test agains the nexus 5 in lollipop but its is quite similar in sound. Its more of a popping sound for the lock screen and a bop sound for touching the screen.

rahul0705 said:
I did this too, I checked and the sound i get is "expected" slightly different if you enable and test agains the nexus 5 in lollipop but its is quite similar in sound. Its more of a popping sound for the lock screen and a bop sound for touching the screen.
Click to expand...
Click to collapse
I have the same thing happen. Don't think it's a defect. I've noticed it when I'm using speakphone to make a call then the pop comes when I hang up. I think it's the touch sound....

rpolito73 said:
I have the same thing happen. Don't think it's a defect. I've noticed it when I'm using speakphone to make a call then the pop comes when I hang up. I think it's the touch sound....
Click to expand...
Click to collapse
You can disable it in
Settings -> Sounds & Notifications -> Other Sounds -> Touch Sounds
-> Lock Sounds (I don't like how it sounds)

rahul0705 said:
You can disable it in
Settings -> Sounds & Notifications -> Other Sounds -> Touch Sounds
-> Lock Sounds (I don't like how it sounds)
Click to expand...
Click to collapse
I liked the sound on my nexus 5 but don't like it on the 6. I am not sure if it is just more clear now or what but I turned them off.

I just noticed this as well. I had Kritika (game) running on my phone, media volume at 0. I set it down on my desk to do something else and that's when I heard a faint static-y, hissing/crackling noise. It was coming from the top speaker. I held the phone up to my ear to be sure. I switched into Kik and the sound went away. I closed Kritika and opened up Slingshot Braves (another game, media volume still at 0) and there was a consistent white noise coming from the top speaker. Same thing happened when I tried it with SoundCloud and Play Music. It wasn't erratic like it was when Kritika was open, but there was definitely something there.
Seems to me like something is wrong with the media volume control.
EDIT: I've started a thread on the Google forums. Feel free to chime in.
https://productforums.google.com/forum/#!category-topic/nexus/other-discussions/nexus-6/IwOrn3Fj8U0

You're not alone.
I'm experiencing this issue as well. There's also a subreddit post and another post here on XDA about it... I'm wondering if it's a defect or if it's normal.

Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?

Nexus 6 Volume/Speaker Bug
Same here. I am using the ATT Nexus 6 and have also noticed that the volume drops drastically when receiving a phone call. Also, it is difficult to hear the person on the other end even with the volume all the way up. The volume issue also applies when the phone is on "speaker" mode. It is still hard to hear. This may be a Lollipop issue.

I don't want to double post but I can confirm after receiving a replacement device that my original device did have a speaker defect. More info in my other post @ http://forum.xda-developers.com/showthread.php?p=57118790#post57118790

I have the crackle too

fryingpan0613 said:
I have the crackle too
Click to expand...
Click to collapse
=[ get it replaced!

[Q] Nexus 6 Top Speaker Static/White Noise/Buzzing. Anyone else experiencing this?

Here's the story: My Nexus 6 top speaker is making static/buzzing/white noise. I've gone through THREE different Nexus 6 devices already and I am extremely annoyed about this. I am pretty sure the first device didn't have this issue or else I would have noticed it, but it did have an extreme battery drain issue. The second one definitely had this same problem, which was why I got this third one.
After some rigorous testing, I noticed that the static occurs when you are locking the phone with the volume on, it gets louder when your phone is below ~20-25% battery and basically whenever the top speaker turns on (INCLUDING when you are actually talking on the phone, which bugs me the most). BUT, once you plug in the charger, the static goes away completely and will never occur until you unplug.
The fact that the first phone didn't do this bothers the crap out of me because now, I'm paying for a an extremely expensive phone with a hardware defect (At least my previous iPhones never had any hardware problems...).
Is anyone else experiencing this? I have seen a few threads on XDA but nobody really replied; also, there are Reddit posts about this and something has a Google Doc Group opened, but nobody's really addressing the problem. If this is a software issue, I'd be more than happy to sit and wait for an update, but if it's a hardware issue, then I want a new phone..

I get static when my phone starts to ring or get a notification sometimes. It sounds like its lagging, loud, and heavy crackling. Im pretty sure this isn't hardware related and will be fixed with a software update

I've got it too so I don't think it's your phone.
Seems more like a lag/software issue. I too was thinking it would be addressed in a software update so I wasn't too concerned. Music sounds OK and so do my calls so um yeah.

kdoggy said:
I've got it too so I don't think it's your phone.
Seems more like a lag/software issue. I too was thinking it would be addressed in a software update so I wasn't too concerned. Music sounds OK and so do my calls so um yeah.
Click to expand...
Click to collapse
I hear it when I'm on calls as well, which is the most annoying part. I think I'm going to swap it in one more time to be sure... It doesn't cost me any money, I'll post an update when I get the new one. In the meantime, is anyone else getting this?!

Yeah I don't get it on calls that I've noticed. Mostly system sounds when I get notifications and various apps become active like I'm getting some lag maybe? I've noticed though that this phone is so fast its nothing for me to have 20 or 30 things open in the background and not realize it so I'm not sure if that was part of it I'll have to pay attention for a few days I guess

kdoggy said:
Yeah I don't get it on calls that I've noticed. Mostly system sounds when I get notifications and various apps become active like I'm getting some lag maybe? I've noticed though that this phone is so fast its nothing for me to have 20 or 30 things open in the background and not realize it so I'm not sure if that was part of it I'll have to pay attention for a few days I guess
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Sounds good, is nobody else really getting this?

yes
Same issue on my side. I don't think a lot of people have the phone yet so maybe that's why you aren't getting a lot of replies. I am getting a ton of white noise especially while on a call. Its so loud that its really distracting and hurts my ears. I returned my first one because it was defective and wouldn't make or receive calls and nobody could figure it out. Now I have this one with tons of white noise and static. Very disappointed with nexus. I was expecting quite a jump from the nexus 5 and with having a defective phone from the get go with the 6... Im about to divorce the nexus brand altogether

Bibydoll said:
Same issue on my side. I don't think a lot of people have the phone yet so maybe that's why you aren't getting a lot of replies. I am getting a ton of white noise especially while on a call. Its so loud that its really distracting and hurts my ears. I returned my first one because it was defective and wouldn't make or receive calls and nobody could figure it out. Now I have this one with tons of white noise and static. Very disappointed with nexus. I was expecting quite a jump from the nexus 5 and with having a defective phone from the get go with the 6... Im about to divorce the nexus brand altogether
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I'm officially on my 4th Nexus 6 and to my dismay, it is still there. Going to pray that it's a software bug and hope it goes away since my 14 day grace is up. Any other insights would be great..!

I get it a little on some incomming notifications , i'm pretty sure its not the actual hardware though , playing music or youtube videos doesn't have any distortion or noise.

Mine was a hardware issue: see post form this thread... http://forum.xda-developers.com/showthread.php?p=57362399

spunks3 said:
Mine was a hardware issue: see post form this thread... http://forum.xda-developers.com/showthread.php?p=57362399
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Thanks for the update! I don't believe our issue is the same as the one you documented on your video. My speakers work fine and don't crackle that way during normal use and it is only the top one when you put your ear close to it or if you are in a quiet room (which I am, majority of the time when I'm at home).

wilson289 said:
Thanks for the update! I don't believe our issue is the same as the one you documented on your video. My speakers work fine and don't crackle that way during normal use and it is only the top one when you put your ear close to it or if you are in a quiet room (which I am, majority of the time when I'm at home).
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I would say that's under warranty for a replacement. Have you tried it in safe mode and experienced the same issue?

spunks3 said:
I would say that's under warranty for a replacement. Have you tried it in safe mode and experienced the same issue?
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Yep, I tested it out of the box stock everything right when I got to a quiet location (my car). Put it into safe mode, still heard it.

I seem to be getting the similar issue as @wilson289 which is static in calls but nothing on Audio, youtube, music, etc. Only some of the stock Notification tones as well as lock screen.
Sometimes when I lock the phone the static sound lingers for 3-5 seconds.
Called in for a replacement, lets hope its ok. My device is perfect otherwise so I dont want to end up with a more crappier phone.
---------- Post added at 09:42 AM ---------- Previous post was at 09:40 AM ----------
I seem to be getting the similar issue as @wilson289 which is static in calls but nothing on Audio, youtube, music, etc. Only some of the stock Notification tones as well as lock screen.
Sometimes when I lock the phone the static sound lingers for 3-5 seconds.
Called in for a replacement, lets hope its ok. My device is perfect otherwise so I dont want to end up with a more crappier phone.

Any update? I think I have the same issue. Noise specially in low battery

Same issue for me. At first, I only noticed it on incoming texts/notifications. It would sound like the notification was "jammed" and was slow to come out (if that makes any sense) and it would be crackly . Then I would test it on a ringtone or video and the speakers would sound ok. The other night, I noticed a periodic white static noise coming from the phone, lasting for about 1 second and occurring every 2-3 seconds. Phone was at <10% battery at the time.

jtwlbz said:
Any update? I think I have the same issue. Noise specially in low battery
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I'm on my 4th Nexus 6 and still have the same issue. My 14 day grace is over now and so if I wanted a replacement, I will probably have to do it through my device's standard 1 year warranty. I figure to wait a few months before I go in for a new one so that they will have it in stock for sure.

I had static on my first Nexus 6 but not my replacement.
Sent from my Nexus 6

Called into AT&T for a warranty replacement, they are sending me a new phone, will keep you all posted. If this 5th phone is still ****ed up, then I will just admit defeat and accept that it's a software issue... Might even get to the point of selling the phone and going the direction of the OnePlus or back to Apple (don't shoot). Will keep you all updated.

same issue for me.
sound cracks sometime (especially ringtones and notifications)
and when the battery is low (less than 15%) I have curious noise coming from the device