Database Develop

WiFi issues on stock

I have issues on Wi-Fi with my one where with my Samsung glide no problems . I have a Belkin router wireless N and it normally works fine but with the one I get occasional drops and reconnects. Anyone else have this issue. I am on stock rogers. My Wi-Fi has security enabled as well.
******************************
HTC ONE (Stock so far) Just got 2013-04-21
Samsung Captivate Glide
Installed:
CWMR5x_i927_recovery.tar.md5
ICS 4.0.4 LiteRom 0.9.0
LiteKernel

So nobody else has issues with their one and WIFI? It just works perfectly?
******************************
HTC ONE (Stock so far) Just got 2013-04-21
Samsung Captivate Glide
Installed:
CWMR5x_i927_recovery.tar.md5
ICS 4.0.4 LiteRom 0.9.0
LiteKernel[/QUOTE]

Did you turn on Power Saver and Sleep Mode? Click the Power Saver mode in the Power menu in Settings. You can select what Power Saver controls. Untick Data Connection, and if you want, turn off Sleep Mode as well.

I have noticed some issued. I have the developer edition and upgraded from a nexus 4. There seems to be issues with the One releasing wifi and reconnecting to data or vice versa.
In some cases, i know i am clearly out of range for a wifi network, such as the top floor of my office, yet it picks it up and connects without data since i assume i am out of range. For now i just manually control it as its pretty rare, but fir sure not something i have ever experienced before.
Sent from my HTC One using xda premium

v0yeur said:
I have noticed some issued. I have the developer edition and upgraded from a nexus 4. There seems to be issues with the One releasing wifi and reconnecting to data or vice versa.
In some cases, i know i am clearly out of range for a wifi network, such as the top floor of my office, yet it picks it up and connects without data since i assume i am out of range. For now i just manually control it as its pretty rare, but fir sure not something i have ever experienced before.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Agreed this is what I am seeing.I have disabled power saving and the other option to turn off data when sleeping and yet periodically the wifi just drops as I am viewing some wifi video streaming. It is weird I switch off the WiFi and use data and all is fine. I do not know if it is an incompatibility with my router. That's why I posted here to see if anyone else is seeing similar issues.
Also is there a way to set a manual Ip? was wondering if that may help as have heard issues of other phones having issues with DHCP via wifi.

dudejb said:
Agreed this is what I am seeing.I have disabled power saving and the other option to turn off data when sleeping and yet periodically the wifi just drops as I am viewing some wifi video streaming. It is weird I switch off the WiFi and use data and all is fine. I do not know if it is an incompatibility with my router. That's why I posted here to see if anyone else is seeing similar issues.
Also is there a way to set a manual Ip? was wondering if that may help as have heard issues of other phones having issues with DHCP via wifi.
Click to expand...
Click to collapse
I ordered a new AC router and will see if that works better and if I still get wifi drops. I am hoping it is my old cheap router giving me issues.

dudejb said:
I ordered a new AC router and will see if that works better and if I still get wifi drops. I am hoping it is my old cheap router giving me issues.
Click to expand...
Click to collapse
Well I got the ASUS RT-AC66U and now the Wireless 2.4GHZ works great but the phone will not connect at 5Ghz, so much for AC that only operates at that frequency. I heard other people are having this issue as well from my searches on this forum and the web. Kind of sucks that my router has the latest firmware and still has this issue with this phone. I did notice that there was a beta firmware on Asus's site but I am iffy on trying a Beta Firmware on my Router when all other devices are working great and so is the phone on the 2.4ghz. Great range with this router as well. Sucks that I can not use the 5Gz on the phone though. Tried on 2 other Devices that support 5Gz and it is working great on them. I gave 2 different names for the 2.4Ghz and the 5Ghz to tell them apart, but no go on this phone.
JB

here's my take on the whole wifi thing with htc one. either the wifi chip is too picky or it's too new for the older routers. i couldn't get a wifi to stay connected using my old D-Link DIR-655 router from years ago. All other devices had no problems except this phone so that's a bummer. I then picked up the Asus RT-AC66U and immediately flashed the latest beta firmware. Performance and range is flawless on the 2.4GHz band for this router. 5GHz works as well if i'm close but it just doesn't have the range of the 2.4GHz for this phone so I've been sticking with 2.4GHz.
I actually wanted the just announced RT-AC68U but couldn't wait any longer as there's no eta on the release for it.

dorezen said:
here's my take on the whole wifi thing with htc one. either the wifi chip is too picky or it's too new for the older routers. i couldn't get a wifi to stay connected using my old D-Link DIR-655 router from years ago. All other devices had no problems except this phone so that's a bummer. I then picked up the Asus RT-AC66U and immediately flashed the latest beta firmware. Performance and range is flawless on the 2.4GHz band for this router. 5GHz works as well if i'm close but it just doesn't have the range of the 2.4GHz for this phone so I've been sticking with 2.4GHz.
I actually wanted the just announced RT-AC68U but couldn't wait any longer as there's no eta on the release for it.
Click to expand...
Click to collapse
I used to have a Belkin Wifi-N router cost me about 40$ on sale and it used to work with my old Samsung but could not connect and stay connected on my One (Single was not to strong on top floor of house as well). It kept dropping WIFI after a few minutes on One and was really annoying. The RT-AC66U works great at the 2.4Ghz and I am tempted to try the Beta Firmware that you are using but I hear it slightly drops the range on the 2.4Ghz and all my other devices (WD-TVlive) are working great streaming 1080P from 3 floors up (Routers in Basement). Question for you, since you flashed the Beta firmware and can connect at 5Ghz are you hitting the 400Mb speed when you connect at close range. If you click on your connected network on phone it shows you the connection speed.

dudejb said:
I used to have a Belkin Wifi-N router cost me about 40$ on sale and it used to work with my old Samsung but could not connect and stay connected on my One (Single was not to strong on top floor of house as well). It kept dropping WIFI after a few minutes on One and was really annoying. The RT-AC66U works great at the 2.4Ghz and I am tempted to try the Beta Firmware that you are using but I hear it slightly drops the range on the 2.4Ghz and all my other devices (WD-TVlive) are working great streaming 1080P from 3 floors up (Routers in Basement). Question for you, since you flashed the Beta firmware and can connect at 5Ghz are you hitting the 400Mb speed when you connect at close range. If you click on your connected network on phone it shows you the connection speed.
Click to expand...
Click to collapse
unfortunately with the beta firmware on 5GHz band, the fastest i am able to connect with this phone is around 87Mbps and it still feels slow compared to 2.4GHz. mind you this is me checking the speed by standing right next to the router with my phone. on 2.4GHz the fastest speed i can get is 72Mbps but the range is great. i hope asus is able to release newer firmware that will help increase the speed and range of this router at 5GHz but it's probably not possible. i still think it's the AC chipset/driver in this phone that's preventing the wireless from achieving maximum speed. in comparison, my dell latitude notebook is able to connect at 450Mbps at 5GHz with on wireless N. THat's with the intel wifi chipset which has always been imo the best in compatibility and performance. i look forward to the day when i can rock a smartphone with intel all in one chipset.

I am also connected at 72mb and at 2.4ghz it connects great. I am going to leave it like this. I find the range on the Asus router is amazing. It sure beats all other routers.

WiFi Issues

Hi Everyone
I looked and I could not find info on this issue. I have just used WiFi at home in the past with the Note 3 and it was fine. Here is some history of the changes:
- Old home WiFi was single band wireless N (53mbps) with a second repeater hot spot. This worked well with the Note 3.
- Had issues with the router so I upgraded to a dual band ac router and removed the second hot spot. So now it is just the new router for the whole house.
- Issues now - receive 2 bars at the far end of the house and basic WiFi is OK. Watching You Tube is an issue and it loads, plays for a few seconds, loads more etc.
I don't see a way to tell if I am on ac or wireless N. I was going to try to switch to wireless N and see if that helped but I can't see a way to do this? This router is way faster than my old one so I thought speed would not be an issue. no one else is using the wireless in the house. I would think that 2 bars would be strong enough? I think that wireless N would have a better range so that is why I wanted to try that. I am assuming that I am connecting to ac. Any thoughts?
thx in advance

AC routers have two separate ssid's. One for b,g,n. And another for 5G band. The 5G band default ssid is the same as the other with "5G" at the end. 5G band doesn't have good range, but it has faster speed between connected devices. 5G won't have faster internet unless you have a 100mb download speed. Which is unlikely. So your YouTube issue is either your modem, or a Qos setting in the router. If your router is at default settings it's definitely your modem.
You might be able to get more support on this subject thru a forum for your router, or modem.

scottwood2 said:
Hi Everyone
I looked and I could not find info on this issue. I have just used WiFi at home in the past with the Note 3 and it was fine. Here is some history of the changes:
- Old home WiFi was single band wireless N (53mbps) with a second repeater hot spot. This worked well with the Note 3.
- Had issues with the router so I upgraded to a dual band ac router and removed the second hot spot. So now it is just the new router for the whole house.
- Issues now - receive 2 bars at the far end of the house and basic WiFi is OK. Watching You Tube is an issue and it loads, plays for a few seconds, loads more etc.
I don't see a way to tell if I am on ac or wireless N. I was going to try to switch to wireless N and see if that helped but I can't see a way to do this? This router is way faster than my old one so I thought speed would not be an issue. no one else is using the wireless in the house. I would think that 2 bars would be strong enough? I think that wireless N would have a better range so that is why I wanted to try that. I am assuming that I am connecting to ac. Any thoughts?
thx in advance
Click to expand...
Click to collapse
why not use your old router from your old home as a repeater? wouldn't that work?

scottwood2 said:
- Issues now - receive 2 bars at the far end of the house and basic WiFi is OK. Watching You Tube is an issue and it loads, plays for a few seconds, loads more etc.
Click to expand...
Click to collapse
That's called buffering and it's due to low thruput (which is different than speed). It can be caused by low signal strength (due to distance or to the signal haveing to go through too much along the path), noise between the router and the phone, interference with someone else's wifi signal ...
You need at least a couple of apps like Signal Check Lite and Wifi Analytics to see what's going on. Guessing isn't going to give you a solution.

[Q] Can't Connect to 2.4Ghz networks

Hi Friends,
I've been experiencing some really weird behaviour on my Moto X 1st gen.
My Phone is not Rooted, not flashed... It's all stock running the latest software (Android 4.4.2 Kit Kat) for a while.
Recently I've noticed my Phone stopped connecting to my Wifi Network. It can search for networks and find them, but as soon as I try to connect It to the networks, they become out of range on the list or simply "Saved" and not connected. The Networks WONT connect at all... never ever.
Doing some tests tho, I noticed that my Moto X fails to connect to all 2.4Ghz Networks... It can only connect to 5Ghz ones. I can't figure out why. Tried Clearing Cache Partition, Data Wipe from inside Android and from Bootloader menu... all with no success.
What I come here to ask is: Are there 2 Wifi Radios on the Phone, one of 2,4Ghz frequency and one 5Ghz Frequency? Are there Two antennas and maybe one of them got broken? Do you guys think that re-flashing a Radio Firmware may fix the problem?
Many Wifi Networks run under the 2.4Ghz band. So It is quite important to me to have It working.
I'm asking if I should bother trying because Flashing Radios and Kernels has It's risks, and this phone is my Daily Driver, so I come to you for help or new ideas on how to solve It.
Thanks in advance.

Look in the advanced Wifi settings (three dot menu at lower right when in the network list) and see if the frequency band is set to Auto. If it is set to 5ghz. Putting it on Auto is probably your best bet.

fury683 said:
Look in the advanced Wifi settings (three dot menu at lower right when in the network list) and see if the frequency band is set to Auto. If it is set to 5ghz. Putting it on Auto is probably your best bet.
Click to expand...
Click to collapse
I checked every configuration... I even discovered that the phone doesnt connect specifically to 2.4Ghz networks by switching It first to 2.4Ghz-Only to filter the 5Ghz Networks out and see that no Network connected and then I switched to 5Ghz to check and see that 5Ghz networks do work.
My guess is that Radio Firmware got this strange behaviour after I installed Netgear WiFi Network Analytics App(It started happening after that, afterall)... It might have changed some configuration on the Firmware that I do not have access through the System UI, and is not OS-wise, because not even factory reset worked to fi this... so Only thing that I didnt try yet was a Radio Re-Flash.
Maybe I'll just try It. Or my WiFI Radio just broke.

Hey just replaced my Netgear R6300 with the Netgear R7000 and I am running into the same issue.
My Moto X and my Razr Maxx HD have the same issue seeing the 2.4Ghz, but see the 5Ghz just fine.
All other devices in the household see the 2.4Ghz fine, it just seem's to be the phone's.
Any ideas? I tried two different R7000, and working with Netgear, but no dice.
It's not a biggy, as I have verified it only impact's the phones, and I can set them to 5Ghz anyways.
I was just wondering if anybody has seen this too.

Very odd that it's two different devices. Are you certain that the network is using both bands?

I have the identical problem described in this thread.
Only difference not yet noted is that maybe 1 time out of 50 it will connect to the 2.4ghz network, and stay connected for a few hours. Then it will go back to not working at all for days, weeks.
I've been trying to fix this for months. More than a few people seem to be having the same problem. I've tried every combination of router/phone setting imaginable. Don't think there's an easy fix to this other than new phone or new router.

Have the same problem, 5ghz works fine but 2.4ghz don't works for weeks. it started this spring. Anybody fond something that helps?

Mathieu2k4 said:
Have the same problem, 5ghz works fine but 2.4ghz don't works for weeks. it started this spring. Anybody fond something that helps?
Click to expand...
Click to collapse
Update: I've recently been in deep on this problem with Motorola technical support. Several hours on the phone with them, explaining the issue over and over, bug reports, email exchanges, etc etc etc. Tier 4.
At the end of the day, company policy rules and they wont look after me because my phone is outside of the 1 year warranty. I'm still paying for this phone on contract. Not cool. They won't see another dime from me!

I have the same issue on my Moto X XT1097 Lollipop 5.1
:crying:
luc23 said:
Update: I've recently been in deep on this problem with Motorola technical support. Several hours on the phone with them, explaining the issue over and over, bug reports, email exchanges, etc etc etc. Tier 4.
At the end of the day, company policy rules and they wont look after me because my phone is outside of the 1 year warranty. I'm still paying for this phone on contract. Not cool. They won't see another dime from me!
Click to expand...
Click to collapse

Same issue. If I reboot the phone it will connect to a 2.4 ghz network for about 5 minutes... then unable to see the network.

Exact Same Issue, Xiaomi mi5s, it started after i dropped it in water and took it right back, opened in full and dryed everything, the phone is working now in perfect condition except for this issue, i have to gess is a harware problem

Random Slow WiFi problem

So today I started having a strange issue with my Droid Turbo. The WiFi speeds are absolutely abysmal. Everything was fine in the morning. Then I went out for a while and got home around 4, and my phone wouldn't connect to the WiFi. I finally got it to connect, but nothing was loading, so I ran a speed test and saw that I was getting < 1Mbps down and up. This was really strange because I usually get 50 up and 25 down. All my other devices work, including 3 laptops, 2 iPhones, a note 2, an iPad, and a Chromecast. My router is an ASUS Google OnHub, and I used my Turbo to set it up. LTE works fine. I've already tried the basic steps, including a cache partition clear, but nothing is working. Any idea what's going on?
Edit: so I did some testing and found out that if I hold my phone right up to the router it will give me the full speed. Once i move a few feet away it drops significantly. However, my phone still reports the signal strength as "excellent". I also tried this with a different network somewhere else, this time with a Cisco router, and the results were the same.

My wife's phone had all sorts of issues recently with Wifi on her Turbo. Longer story short, we found it was related to interference with her bluetooth (also on 2.4GHz) and possibly interference from neighbors. I'm not sure what changed, but I had her on 2.4GHz and she had all sorts of issues. I moved her to 5GHz which has resolved the issues (though it's much shorter range now, too). Turning off bluetooth seemed to help... but it didn't resolve it completely. The phone would say it was connected, but it wouldn't actually function online. We do live in an apartment complex with LOTS of 2.4GHz users and interference, so something in someone else's apartment may be interfering... obviously I'm not going to be able to figure that out with so many neighbors! Also, we have an Asus router... so that's why I figured maybe something is up with Asus's code or something, too... making more sensitive to interference?

Update: So I noticed that my phone was only connecting to the 2.4 GHz band, which is strange because everything else would connect to the 5GHz band. I messed around a bit and I found out that the range was just too short. When I placed my phone on top of my router, it would connect to the 5GHz band. As soon as I walked away, it would disconnect. So this leads me to believe that the wifi antenna inside my phone got messed up somehow.

WiFi unreliable/constantly dropping signal and disconnecting

Note: Thread cross posted here.
Phone: Verizon Motorola Droid Turbo aka quark XT1254. Sunshine rooted, TWRP 3.1.1-0 for recovery.
Problem: WiFi constantly disconnects from network. Several seconds is the longest it has been connected before dropping. Issue persists on multiple WiFi networks as well as the following ROMs:
AospExtended-v4.0-quark-20170406-1925-OFFICIAL.zip
AospExtended-v4.2-quark-20170511-1731-OFFICIAL.zip
RR-N-v5.8.4-20170815-quark-Official.zip
crDroidAndroid-7.1.2-20170815-quark-v3.7.zip
Usually using open_gapps-arm-7.1-nano-20170817.zip
Tried flashing Clean_modem_status.zip followed by flashing MCG24.251-5-5+ModemFsg.zip and SU4TL-49_bl-radio_twrp.zip (while restoring from a backup of my original bootloader).
Any suggestions would be more than welcome. Thank you!

Same Issue here. For the life of me I can't figure it out. I think this is an issue with the phone and not the software.
Sent from my XT1575 using Tapatalk

telpnr said:
Tried flashing Clean_modem_status.zip followed by flashing MCG24.251-5-5+ModemFsg.zip and SU4TL-49_bl-radio_twrp.zip (while restoring from a backup of my original bootloader).
Any suggestions would be more than welcome. Thank you!
Click to expand...
Click to collapse
You've done almost everything I would suggest. Here's two more suggestions.
1) disable 5GHz band and use 2.4GHz only . 5Ghz is notoriously weak and you will get a lot of disconnections. Yes, 2.4GHz is slower but also much more stable -- and the signal goes for longer distances. 5GHz has much shorter broadcast range. I disable it on all the phones I touch. Once I disable it on my friends' phones, they no longer complain about Wi-Fi.
2) See if your Aggressive Handover setting is enabled and disable it. May be in Dev Options. That also causes Wi-Fi drops.

It could be a hardware issue. I've noticed an issue with my GPS reception (really, the lack of GPS reception) and I think it is a problem with the antennas in the phone. After I looked at a diagram of where the antenna are located for GPS and then pressing the phone front and back together in that spot, the signal would lock in. You might want to try something similar for where the wifi antenna are located. Here is the link to the diagram:
https://fccid.io/IHDT56PK1/Internal-Photos/Internal-Photos-2385106
If you look at the last image there the wifi antenna is located just underneath the gps antenna in the top corner of the phone.

Having the same issue with on a 32GB i just switched to from my 64GB which has been super slow even on a fresh install. I will be restoring to factory image this weekend and see if that fixes anything. My wifi stays connected though at least but gets 1-1.5mbps MAX and cell reception drops to 3G in about 80% of the places i easily got 4G at.

Wi-fi drops on Droid Turbo 2
Solved
I'd sign on to my home wi-fi. It showed as being connected and IP address found and then in a second or so WiFi Disconnected.
Verizon provides an app called Security & Privacy. I realized it was taking action if I tried to enter an unsecured wifi, such as that from optimum. I entered it and turned Wi-Fi security OFF.
Voilà! My wi-fi no longer drops.

Algol60 said:
Solved
I'd sign on to my home wi-fi. It showed as being connected and IP address found and then in a second or so WiFi Disconnected.
Verizon provides an app called Security & Privacy. I realized it was taking action if I tried to enter an unsecured wifi, such as that from optimum. I entered it and turned Wi-Fi security OFF.
Voilà! My wi-fi no longer drops.
Click to expand...
Click to collapse
Glad you got it straightened out. So it was a Verizon app problem...
For others who are not using this app, if your Wi-Fi always drops seriously consider disabling the 5GHz Wi-Fi band and check your Aggressive Handover setting.
ChazzMatt said:
You've done almost everything I would suggest. Here's two more suggestions.
1) disable 5GHz band and use 2.4GHz only . 5Ghz is notoriously weak and you will get a lot of disconnections. Yes, 2.4GHz is slower but also much more stable -- and the signal goes for longer distances. 5GHz has much shorter broadcast range. I disable it on all the phones I touch. Once I disable it on my friends' phones, they no longer complain about Wi-Fi.
2) See if your Aggressive Handover setting is enabled and disable it. May be in Dev Options. That also causes Wi-Fi drops.
Click to expand...
Click to collapse

Try to clear the cache on the phone. It fixed my issues. I found the app to clear one time but this time I just cleared the phone cache available from the boot menu.