Brought my new Nexus 6 from Moto Store to VZW today and the rep said it could not be activated. Said the phone doesn't show up in their system.
So I resorted to cutting down my Note 3's Micro Sim. I have barely any plastic left on the sim now but it doesn't fit in the tray. What am I doing wrong?
Please help.
I'd ask them to activate a Nano SIM for your Note 3, then swap it into the Nexus 6. It shows up in their system as a "Non VZW Device." If they refuse, try calling other stores until you find one that'll do it for you.
http://www.droid-life.com/2014/11/1...ivate-your-new-nexus-6-here-are-your-options/
nbajwill55 said:
I'd ask them to activate a Nano SIM for your Note 3, then swap it into the Nexus 6. It shows up in their system as a "Non VZW Device." If they refuse, try calling other stores until you find one that'll do it for you.
http://www.droid-life.com/2014/11/1...ivate-your-new-nexus-6-here-are-your-options/
Click to expand...
Click to collapse
Thanks. I did see that link.
But how would Verizon give me a Nano Sim for my Note 3 when it takes Micro Sim?
It's my understanding that they can activate the Nano SIM through their computers without actually having to place it in the phone.
Tell them to give you a nano Sim and an adapter so it will work in your note3.
Tell them you are wanting yo future proof your Sim card. Should be no charge.
Then do the swap as suggested above.
From what I've been told, verizon won't activate a nano sim for a phone that doesn't take a nano sim. I would keep trying stores or ask if they can activate it on an in store device and then swap it to your phone. They did for me.
epphllps said:
From what I've been told, verizon won't activate a nano sim for a phone that doesn't take a nano sim. I would keep trying stores or ask if they can activate it on an in store device and then swap it to your phone. They did for me.
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Click to collapse
I called customer service, gave them the part number posted elsewhere in these threads & they sent my nano sim free of charge. Once in hand, I put it into a micro adapter and put it into my vzw galaxy S4, called customer service and they activated the Sim in my s4. Then I transferred the sim to my Nexus 6. Everything works fine once I reset network from global to LTE.
verizon
I wanted to share my experience activating a nano sim for a LG G2 on Verizon in anticipation of my Nexus 6 arrival (which I bought from Motorola's website). I went to the Verizon store and requested a nano sim but they refused unless I had a device that took one. I tried various stories and stores trying to get a sim with no success. I called customer service and requested a nano sim the rep said, "sure no problem," and three days later I got a micro sim in the mail. I called back and this rep said the problem was their system automatically issues the sim appropriate to the device on the account. She transferred me to technical support and the guy somehow got a nano sim order for my current device (LG G2). I bought a nano to micro adapter and today the nano sim arrived. I put it in the phone went online and activated it. No problems! I now have a nano sim ready for when my Nexus 6 arrives. I can't believe it worked, I thought I was going to have to cut my micro sim. Any way, good luck to other Verizon customers that don't have a nano sim already. I guess you can ask for tech support and hope they are cool like they were for me.
atrain1976 said:
I wanted to share my experience activating a nano sim for a LG G2 on Verizon in anticipation of my Nexus 6 arrival (which I bought from Motorola's website). I went to the Verizon store and requested a nano sim but they refused unless I had a device that took one. I tried various stories and stores trying to get a sim with no success. I called customer service and requested a nano sim the rep said, "sure no problem," and three days later I got a micro sim in the mail. I called back and this rep said the problem was their system automatically issues the sim appropriate to the device on the account. She transferred me to technical support and the guy somehow got a nano sim order for my current device (LG G2). I bought a nano to micro adapter and today the nano sim arrived. I put it in the phone went online and activated it. No problems! I now have a nano sim ready for when my Nexus 6 arrives. I can't believe it worked, I thought I was going to have to cut my micro sim. Any way, good luck to other Verizon customers that don't have a nano sim already. I guess you can ask for tech support and hope they are cool like they were for me.
Click to expand...
Click to collapse
Closely parallels my experience.
nbajwill55 said:
It's my understanding that they can activate the Nano SIM through their computers without actually having to place it in the phone.
Click to expand...
Click to collapse
Went back to the store to try this. He wasn't able to activate a nano sim for my note 3 because system said incompatible device. While he's standing there scratching his head I ask him for a pair of scissors. I look at the nano he was about to give me and I cut my micro to the same size. Throw it in the Nexus and it worked.
All set.
Ummmm yeaaaahh. I had this problem too. Coming from a Note 4, I had a micro sim so I ordered a nano knowing that is what I would need. I got the nano long before my phone arrived. Upon placing the nano in the N6 and trying to activate, VZW told me they don't support the phone and could not activate. Convinced the dude to activate the nano sim anyway but it still would not work on the VZW network. When I tried to place a call I got patched to an operator to make a global call using a credit card. Not ideal Finally I reverted back to the nano sim that I had saved from the driod turbo I bought (returned a week later) and called support level 2 once again. They guy said the sim was deactivated since it had been a couple weeks since it was active on the network. After a couple attempts, he was able to finaggle the turbos nano sim # to once again become active. I slapped that puppy in the N6 and she started working finally. Phew!
I bought a nano to micro sim adapter that I use to go between the N6 and Note 4 that works without issue. If I didn't have the nano from the turbo I am afraid I would still be without a functional N6. The VZW reps in my town are complete idiots and I am sure they wouldn't even try anything to help me out. I guess I got lucky.
The kicker here is why Google advertised this phone to work on VZW with the Verizon logo and everything! I can't believe the VZW support team are oblivious to this device. He said he "heard of the Nexus 6 but know we (they) don't support it". WTF gives!?!?!?
wtherrell said:
I called customer service, gave them the part number posted elsewhere in these threads & they sent my nano sim free of charge. Once in hand, I put it into a micro adapter and put it into my vzw galaxy S4, called customer service and they activated the Sim in my s4. Then I transferred the sim to my Nexus 6. Everything works fine once I reset network from global to LTE.
Click to expand...
Click to collapse
Yes you can do that, as well. My reply to the other post still stands. If you say you need a nano for a device that doesn't need one then you won't get it lol. If you call all you have to do is say you want a nano sim for an M8 and if you go in store all you have to do is ask them to activate it on another device in their store and then swap it to your nexus 6. Can't ask for a nano sim for a micro sim device, is my point. Verizon won't go for that, but there happens to be plenty of workarounds.
I spent an hour and a half at verizon trying to get a nano. Coming from the note 3 they wouldn't give me one regardless because of their system showing only micro compatible. I went to best buy. The lady pulled out a nano sim, activated it on my account no questions. Popped it in my nexus and all worked fine. Also gave me nano to micro adapter free of charge
I bought a Moto X from a VZW store last month so already had nano sim. I popped my nano sim in my new 6 today and got service within 30 seconds. Everything works like a champ.
wtherrell said:
I called customer service, gave them the part number posted elsewhere in these threads & they sent my nano sim free of charge. Once in hand, I put it into a micro adapter and put it into my vzw galaxy S4, called customer service and they activated the Sim in my s4. Then I transferred the sim to my Nexus 6. Everything works fine once I reset network from global to LTE.
Click to expand...
Click to collapse
Just to be clear, was your S4 the phone you were using prior to getting the N6? It was already active on VZW with a micro SIM when you called to activate the nano SIM?
HankStorm said:
Just to be clear, was your S4 the phone you were using prior to getting the N6? It was already active on VZW with a micro SIM when you called to activate the nano SIM?
Click to expand...
Click to collapse
Yes, exactly
Activation on Verizon
I came from a S3 micro sim. I ordered a nano sim via the phone and had it activated once it arrived. While having it activated, my S3 was turned off and sim removed. I also had an issue with my N6 not being recognized. Once I explained the issue, they activated the sim alone. No issues since. I've been into the store and I've seen one tech guy with an N6.
wtherrell said:
Yes, exactly
Click to expand...
Click to collapse
Thanks. Ordered my nano SIM today and will try the same approach with my S3 once it arrives so I'm ready to go once my N6 gets here.
So I spent an hour and half in Verizon today. The person I had could not get my N6 on Verizon. I pulled out my old Galaxy Nexus and activated that phone. I came home and called customer service and told them I just purchased an M8. They are sending me a nano sim. What exactly do I do when the nano sim arrives?
Sent from my Nexus 7 using XDA Free mobile app
Just adding this in, I bought a Sprint N6 and have been using it all day on VZW LTE and all! WOOT!
Related
i just got my motomakes x today and popped in my straight talk nano sim. everything worked fine for about an hour then bam red triangle, meaning emergency calls only. i tried reinserting the sim multiple times but same thing. for the hell of it i popped in the tmobile sim that shipped in the phone and it reads it just fine. has this happened to anyone else before?
sicmadek said:
i just got my motomakes x today and popped in my straight talk nano sim. everything worked fine for about an hour then bam red triangle, meaning emergency calls only. i tried reinserting the sim multiple times but same thing. for the hell of it i popped in the tmobile sim that shipped in the phone and it reads it just fine. has this happened to anyone else before?
Click to expand...
Click to collapse
Very few MVNOs like Straight Talk offer official nano SIMs for sale. You (or someone else) make them by cutting down a larger SIM, and that can be imperfect. Officially nano SIMs are also slightly thinner than other SIM sizes, so you have to carefully sand them down although many don't do that and find things work OK. I purchased a NET10 nano SIM from a reseller and have had similar problems although sometimes a reboot fixes it and sometimes a single reinsert of the SIM has fixed the problem (a couple times it's taken several tries). Until I run the phone using an official nano SIM I'm reluctant to say my phone has a problem. Given the new ATT family plan pricing & per line $100 incentive, we'll probably be moving there sooner than I was planning, and ATT can supply a real nano SIM.
larry62 said:
Very few MVNOs like Straight Talk offer official nano SIMs for sale. You (or someone else) make them by cutting down a larger SIM, and that can be imperfect. Officially nano SIMs are also slightly thinner than other SIM sizes, so you have to carefully sand them down although many don't do that and find things work OK. I purchased a NET10 nano SIM from a reseller and have had similar problems although sometimes a reboot fixes it and sometimes a single reinsert of the SIM has fixed the problem (a couple times it's taken several tries). Until I run the phone using an official nano SIM I'm reluctant to say my phone has a problem. Given the new ATT family plan pricing & per line $100 incentive, we'll probably be moving there sooner than I was planning, and ATT can supply a real nano SIM.
Click to expand...
Click to collapse
I bought a straight talk activation kit which came with a nano Sim. Why wouldn't it be official?
sicmadek said:
I bought a straight talk activation kit which came with a nano Sim. Why wouldn't it be official?
Click to expand...
Click to collapse
Interesting... Was this a retail kit from Walmart? On their website, they only offer micro and full size. I even sent them an email asking if they could provide a nano SIM and got the answer back - no. They said that what you see on the website is all that is available. Of course they aren't known for the customer service expertise. If the activation kit came off ebay or from some 3rd party, they may have pre-cut it for you.
larry62 said:
Interesting... Was this a retail kit from Walmart? On their website, they only offer micro and full size. I even sent them an email asking if they could provide a nano SIM and got the answer back - no. They said that what you see on the website is all that is available. Of course they aren't known for the customer service expertise. If the activation kit came off ebay or from some 3rd party, they may have pre-cut it for you.
Click to expand...
Click to collapse
I purchased it in a Walmart store. Yes they do sell nano Sims on their website for $6.98.
I activated my wife's Moto x with a nano SIM out of the kit just fine. Stupid question is did you set the apn settings? Maybe the SIM went bad. My kit was all messed up, I got two AT&T nano Sims and two tmo regular/micro Sims.
Sent from my MB886 using XDA Premium 4 mobile app
sicmadek said:
I purchased it in a Walmart store. Yes they do sell nano Sims on their website for $6.98.
Click to expand...
Click to collapse
Doesn't show up when I go to either their site or walmart.com. Attached is a screen capture of what I get. Maybe it's zip code dependent, but that would be weird. Given they sell iphones it makes sense they should have them. Could you reference the URL where you've found them?
The screen capture is from this URL:http://www.shopstraighttalk.com/bpd...cards&zip=01776&market=GSM4&locale=en&lang=EN
larry62 said:
Doesn't show up when I go to either their site or walmart.com. Attached is a screen capture of what I get. Maybe it's zip code dependent, but that would be weird. Given they sell iphones it makes sense they should have them. Could you reference the URL where you've found them?
The screen capture is from this URL:http://www.shopstraighttalk.com/bpd...cards&zip=01776&market=GSM4&locale=en&lang=EN
Click to expand...
Click to collapse
I never search by zip code. When my brother ordered on he just had it shipped to our local store.
treefrog20012003 said:
I activated my wife's Moto x with a nano SIM out of the kit just fine. Stupid question is did you set the apn settings? Maybe the SIM went bad. My kit was all messed up, I got two AT&T nano Sims and two tmo regular/micro Sims.
Sent from my MB886 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Funny thing is when I called straight talk they said was a T-Mobile Sim. So basically they don't even know what the have. It was clearly blue and in the attached slot of the kit.
That's no lie, they are completely clueless on what they sell. I told them of the packaging mistake and all they would do is sell me another card.
Sent from my MB886 using XDA Premium 4 mobile app
---------- Post added at 05:31 PM ---------- Previous post was at 05:29 PM ----------
larry62 said:
Doesn't show up when I go to either their site or walmart.com. Attached is a screen capture of what I get. Maybe it's zip code dependent, but that would be weird. Given they sell iphones it makes sense they should have them. Could you reference the URL where you've found them?
The screen capture is from this URL:http://www.shopstraighttalk.com/bpd...cards&zip=01776&market=GSM4&locale=en&lang=EN
Click to expand...
Click to collapse
If you look those are regular and micro, not nano. I only got a nano by buying the kit at Wal-Mart.
Sent from my MB886 using XDA Premium 4 mobile app
Anyone try cutting down a Verizon micro SIM card down to nano size and then using that in the Nexus 6?
I have a nano SIM coming from Verizon, but I got my phone today and I am impatient!
hsj1906 said:
Anyone try cutting down a Verizon micro SIM card down to nano size and then using that in the Nexus 6?
I have a nano SIM coming from Verizon, but I got my phone today and I am impatient!
Click to expand...
Click to collapse
I am going to try it when I get off work today. I also have a nano sim so I will try the cut first
Cutting it down is easy. I just cut a micro to a nano the other night for the moto x 2nd gen. No issues at all.
I cut my Sprint one with a scissor. It's really simple. It's in my N5 right now with an adapter.
Sent from my Nexus 5 using Tapatalk
your local Best Buy should have cutters as well. If you are nice they will cut it and not charge you.
has anyone gotten their verizon sims to work on the N6 yet?
Not to activate them but they work if they are already activated.
Nano SIM's are thinner than Micro SIM's just an FYI-
To activate a new SIM call the number for activation and give them your old phone imei. Use a micro to nano adapter and plug it in. Then when it's active pop it in to the n6.
Sent from my HTC6500LVW using Tapatalk
alphanu22 said:
Nano SIM's are thinner than Micro SIM's just an FYI-
Click to expand...
Click to collapse
True, but I haven't heard of it being an issue.
.76 vs .67 mm
alphanu22 said:
Nano SIM's are thinner than Micro SIM's just an FYI-
Click to expand...
Click to collapse
BlueBiscuits said:
True, but I haven't heard of it being an issue.
.76 vs .67 mm
Click to expand...
Click to collapse
Hmm, hope not as I am leaning towards cutting my micro SIM in my S3 when I get my N6 rather than dealing with VZW to get a micro SIM.
HankStorm said:
Hmm, hope not as I am leaning towards cutting my micro SIM in my S3 when I get my N6 rather than dealing with VZW to get a micro SIM.
Click to expand...
Click to collapse
Just call Verizon, tell them you bought an m8 and need a nano SIM. You will need the adapter to put it in your s3 and activate it. Then just switch it over to n6.
Sent from my HTC6500LVW using Tapatalk
I bought the $7 tool off Amazon that includes adapters and everything else. Pulled the SIM from my S4, cut it, and activated in my N6 without any issues. I end up with a $7 paperweight after this.... but it could be useful for anyone that comes into the shop doing something similar or if any of the other techs would upgrade to a new iPhone or something.
There's really no need to cut your SIM card when you can just call and request a nano SIM for free.
Acrono said:
There's really no need to cut your SIM card when you can just call and request a nano SIM for free.
Click to expand...
Click to collapse
Agreed though I also own the $7 paperweight. Odd how you can all VZW to send a nano but God forbid you go to a store and run into (lack of) customer service roadblocks. Typical VZW.k Oh, and VZW duplicated my order: I now see 2 of them coming from Fedex!!!
markwebb said:
Agreed though I also own the $7 paperweight. Odd how you can all VZW to send a nano but God forbid you go to a store and run into (lack of) customer service roadblocks. Typical VZW.k Oh, and VZW duplicated my order: I now see 2 of them coming from Fedex!!!
Click to expand...
Click to collapse
Now sell the extra one on eBay for $6
I cut mine. No problems at all here just take your time and you will be good to go.
Nvrenough said:
I cut mine. No problems at all here just take your time and you will be good to go.
Click to expand...
Click to collapse
Ditto. From the time I printed out the template to the time I finished cutting it was maybe 5 minutes, tops. Then I was able to seamlessly transfer my existing T-Mo prepaid $30/mo and current phone number from my N4 to my N6.
I ended up cutting my sim even tho I had a nano. I just figured the less interaction I had with Verizon the better
Cut mine with ATT messed it up now I don't have a phone. I'll be at AT&T asap hope they r open on blackfriday
For those of you who purchased from the Google Play Store and activated on Verizon, what hasn't worked?
Also.... did you use an existing nano SIM, cut down and existing larger SIM, or get Verizon to give you a new SIM?
Cut down my micro sim from my GS5 to a nano sim. Used a paper cutter and a template I found online. Worked perfectly. No problems whatsoever. My device on my verizon wireless page now shows a grayed out device, so Verizon obviously doesn't recognize it. I tried to call 611 a couple of times and it took me to the red verizon screen and seemed to hang on that. Ended up dialing the 800 number and it went to the red screen again, but eventually connected. Glad to be back on stock and rid of touchwiz!
YanksWinAgain said:
For those of you who purchased from the Google Play Store and activated on Verizon, what hasn't worked?
Also.... did you use an existing nano SIM, cut down and existing larger SIM, or get Verizon to give you a new SIM?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2945994
Nexus 6 on Verizon - what works and what doesn't
Sent from my Nexus 6 using XDA Free mobile app
Hello this is my first time posting on this forum. I recently purchased the google play edition 32 gb nexus 6. From all the reviews that I have read it should work fine on verizon. However when I went into the store expecting it to be as quick as putting in a new sim card that did not happen, go figure its verizon. I currently have an htc m7 and unfortunately its not the same sim size as the nexus 6. I was told by the sales rep that he could not activate my device because it was not on the approved list. Id really hate to be out 650 bucks with a useless device. I would happily switch carriers however my wife just recently upgraded to the iphone 6 which extended our contract. Any advice would be appreciated thank you very much.
Get a Sim cutter and cut your Sim down, that's what I did. Its easy to do, or use scissors or exacto knife - I've heard some have done that without issues.
Sent from my Nexus 6 using Tapatalk
Or you could ask for a nano sim card and activate it online or with your wife's iPhone since it uses nano sim card... Just tell them you bought an iPhone or HTC one m8 on eBay or something and that you need a nano sim card...
krnnme said:
Or you could ask for a nano sim card and activate it online or with your wife's iPhone since it uses nano sim card... Just tell them you bought an iPhone or HTC one m8 on eBay or something and that you need a nano sim card...
Click to expand...
Click to collapse
I will give that a try. Sucks verizon has to be such dicks about it
Yeah... I used myself a nano sim cutter like beelow319 since last November/ December... I think that's just the easiest route... They're pretty cheap on Amazon and come with a nano to micro sim adapter just in case you need to use your old phone...
Cut my sim down
I cut my sim down and it seems to be working just fine logged in with my google account and downloading 5.0.1 as I am typing this. thanks for everyones help
My carrier is Verizon. I have an individual plan with a 2 year contract. My phone is an LG G3.
I recently just bought a Nexus 6 right off of the Google Store. The Nexus 6 takes a nano Sim card and unfortunately for me my current Verizon sim card in my LG G3 is a micro sim.
After going back and forth with Verizon I realized there is no official way of getting a nano sim card for a Nexus 6 IMEI bought directly from Google.
My unnoficial options:
1. Get a sim card cutter off of Amazon and cut my current sim card and put it in my Nexus 6. Then sell my LG G3 on EBay. When the next user gives the IMEI to a Verizon rep will this cause a problem since technically the IMEI / Sim number combo is still on my account?
2. An employee at a 3rd party Verizon reseller said he could just activate a new nano sim card using an IMEI number from a dummy iPhone that he has laying around. If I go this route my account will have an iPhone and a G3 on it I guess. Would I have to worry if the employee does the same thing for someone else? Does Verizon keep track of IMEIs or just device names on peoples accounts? If I go this route I will also be selling my G3 on EBay.
Can someone who has knowledge on this topic please tell me which path they would prefer and why? I would like to know the downsides of each method.
HunterT said:
My carrier is Verizon. I have an individual plan with a 2 year contract. My phone is an LG G3.
I recently just bought a Nexus 6 right off of the Google Store. The Nexus 6 takes a nano Sim card and unfortunately for me my current Verizon sim card in my LG G3 is a micro sim.
After going back and forth with Verizon I realized there is no official way of getting a nano sim card for a Nexus 6 IMEI bought directly from Google.
My unnoficial options:
1. Get a sim card cutter off of Amazon and cut my current sim card and put it in my Nexus 6. Then sell my LG G3 on EBay. When the next user gives the IMEI to a Verizon rep will this cause a problem since technically the IMEI / Sim number combo is still on my account?
2. An employee at a 3rd party Verizon reseller said he could just activate a new nano sim card using an IMEI number from a dummy iPhone that he has laying around. If I go this route my account will have an iPhone and a G3 on it I guess. Would I have to worry if the employee does the same thing for someone else? Does Verizon keep track of IMEIs or just device names on peoples accounts? If I go this route I will also be selling my G3 on EBay.
Can someone who has knowledge on this topic please tell me which path they would prefer and why? I would like to know the downsides of each method.
Click to expand...
Click to collapse
Once you pop the SIM in the N6, it will show up on your account as "Non-VZW device". The phone you use to activate the SIM will no longer show. So it doesn't matter what you do with the other phone afterwards.
I would go with the second option though so you don't have worry about cutting the SIM down. I thought it was really easy and I cut my micro down with scissors while I was sitting in traffic, but some people have had issues.
joshm.1219 said:
Once you pop the SIM in the N6, it will show up on your account as "Non-VZW device". The phone you use to activate the SIM will no longer show. So it doesn't matter what you do with the other phone afterwards.
I would go with the second option though so you don't have worry about cutting the SIM down. I thought it was really easy and I cut my micro down with scissors while I was sitting in traffic, but some people have had issues.
Click to expand...
Click to collapse
Thank you for the response this is exactly what I was looking for!!! Any idea why my google voice won't work. Is it possibly because I was subscribed to Verizon Visual Voicemail Basic on my previous phone? I have never had problems setting google voice up on any of my past verizon phones until the N6.
HunterT said:
Thank you for the response this is exactly what I was looking for!!! Any idea why my google voice won't work. Is it possibly because I was subscribed to Verizon Visual Voicemail Basic on my previous phone? I have never had problems setting google voice up on any of my past verizon phones until the N6.
Click to expand...
Click to collapse
NP, wish I could help you with that too but I've never used G-Voice before.
HunterT said:
Thank you for the response this is exactly what I was looking for!!! Any idea why my google voice won't work. Is it possibly because I was subscribed to Verizon Visual Voicemail Basic on my previous phone? I have never had problems setting google voice up on any of my past verizon phones until the N6.
Click to expand...
Click to collapse
Make sure that call forwarding didn't get turned off on your line. I had to call Verizon support & get a rep to turn it back on. Or dial *72 and then your Google voice number.