Related
Hey, i am planning on buying a tilt from newegg for 149.99 with 2 year activation. I am wondering if anyone here has done that yet, and if i need to make a whole new att account or if i can just add another 2 years to my old one that has already expired. Thanks much!
you need a whole new individual account with a new number.
VTECaddict said:
you need a whole new individual account with a new number.
Click to expand...
Click to collapse
This is not true, you do not need a whole new individual account or need to sign up with a new number. If your contract is expired (as mine was) you can purchase this as an upgrade. At the end of the purchase process there is a field for number portability. You leave the box for "carrier" default, put your current number in the "number portability field", and enter your account number with the word "upgrade" at the end. This information was told to me by newegg's AT&T rep. I just purchased my phone from newegg tonight and successfully upgraded my account to a new 2 year plan all while keeping my current number and getting the $150 price.
rate plans and options from newegg
i bought the 8525 about 6 months ago from them. under there deal for 6 months. my contract with them is about up and i was going to cancel cingular (i know about the fee) and put a new account to buy the new phone.
i was originally going to pay the full price at the att store until one of the people there told me they couldnt sell it to me unless i got a pda plan. (there loss)
now, are there any special requirements from buying from newegg? are they going to require me to buy this data plan as well? currently im on the media net plan, and thats because of the cheaper price, and the fact that i dont use that much internet. is new egg or att going to "force" me to get that pda plan? and as far as newegg goes, when i bought the 8525, i was able to get the cheapest rate plan, nation 450. will i still be able to do this when getting the tilt?
unvaluablespace said:
i bought the 8525 about 6 months ago from them. under there deal for 6 months. my contract with them is about up and i was going to cancel cingular (i know about the fee) and put a new account to buy the new phone.
i was originally going to pay the full price at the att store until one of the people there told me they couldnt sell it to me unless i got a pda plan. (there loss)
now, are there any special requirements from buying from newegg? are they going to require me to buy this data plan as well? currently im on the media net plan, and thats because of the cheaper price, and the fact that i dont use that much internet. is new egg or att going to "force" me to get that pda plan? and as far as newegg goes, when i bought the 8525, i was able to get the cheapest rate plan, nation 450. will i still be able to do this when getting the tilt?
Click to expand...
Click to collapse
There are no "special" requirements for buying from newegg. The only requirements are that you sign up for a 2 year plan (either as a new customer or as an upgrade) and get any of the voice plans. All the voice plans that are available on AT&T's website are also available through newegg. They also have numerous additional data/text/media packages that slightly differ from what AT&T has on their website, but its generally the same. The only problem I had is that they do not have the Unlimited PDA data connect plan when signing up through newegg. I called AT&T and they said when I activate the phone I can upgrade my plan to the PDA connect without losing the newegg discount. (As part of the contract thru newegg, if you change any part of your plan, voice or add ons, to a lower cost plan within 181 days you lose the discount and have to pay back newegg $250. After 181 you are free to change your plan.)
Also, whoever at AT&T told you that you *must* get a data plan with the 8925 is full of sh*t. You are not required to buy a data plan with any phone besides the iphone. I would have asked to speak to their superior or called AT&T corporate on the spot to clarify.
You must have a plan when the rebate goes through. Dunno if ATT still has one but that was my experience buying it the Friday it came out.
That is a really good deal. Does anyone think AT&T would match that price if I go into the store? I guess if they cant I could always return it and go with New Egg.
Terms And Conditions
* If you purchase a new wireless communication service plan from AT&T (which is not a substitute for an existing service plan you have with AT&T) through Newegg.com, and purchase a new wireless communication device, such as a cell phone, from Newegg.com, as part of the same order, the price for the device will include a discount of $250.00 (the "Equipment Discount"). YOU MUST REIMBURSE NEWEGG.COM THE AMOUNT OF THE EQUIPMENT DISCOUNT, IF YOU DO NOT MAINTAIN THE WIRELESS COMMUNICATION SERVICE PLAN PURCHASED AS PART OF THE ORDER IN GOOD STANDING FOR A MINIMUM OF 181 DAYS AFTER ACTIVATION. The wireless communication service plan will be considered "not to be in good standing" if:
You fail to pay the balance due by the payment due date in any month.
You cancel the service.
You change the service plan to a different service plan with a lower monthly service rate.
You transfer the equipment to another service plan.
You transfer any phone number associated with the service plan to another service plan.
You use the service plan purchased as part of the same order to replace an existing service plan you have with the same company.
You authorize Newegg.com to initiate a charge to the credit card or other payment method you used to purchase the Equipment in the amount of $250.00, the Equipment Discount, if it is due.
pmow said:
You must have a plan when the rebate goes through. Dunno if ATT still has one but that was my experience buying it the Friday it came out.
Click to expand...
Click to collapse
Do you mean just a voice plan? When I ordered mine on friday I do not think you were required to have a data plan added on, only a voice is required IIRC. I got a data plan anyways so it didn't make much of a difference to me.
I think the part that is screwing most people up in the terms that slcui56 posted is this part:
"* If you purchase a new wireless communication service plan from AT&T (which is not a substitute for an existing service plan you have with AT&T) through Newegg.com, and purchase a new wireless communication device, such as a cell phone, from Newegg.com, as part of the same order, the price for the device will include a discount of $250.00 (the "Equipment Discount")."
You can not substitute for an existing plan if you are still under contract. I had a plan with AT&T but my contract was up, so this replaced my existing plan. I think newegg/AT&T could have worded this better.
sclui56 said:
Terms And Conditions
* If you purchase a new wireless communication service plan from AT&T (which is not a substitute for an existing service plan you have with AT&T) through Newegg.com, and purchase a new wireless communication device, such as a cell phone, from Newegg.com, as part of the same order, the price for the device will include a discount of $250.00 (the "Equipment Discount"). YOU MUST REIMBURSE NEWEGG.COM THE AMOUNT OF THE EQUIPMENT DISCOUNT, IF YOU DO NOT MAINTAIN THE WIRELESS COMMUNICATION SERVICE PLAN PURCHASED AS PART OF THE ORDER IN GOOD STANDING FOR A MINIMUM OF 181 DAYS AFTER ACTIVATION. The wireless communication service plan will be considered "not to be in good standing" if:
You fail to pay the balance due by the payment due date in any month.
You cancel the service.
You change the service plan to a different service plan with a lower monthly service rate.
You transfer the equipment to another service plan.
You transfer any phone number associated with the service plan to another service plan.
You use the service plan purchased as part of the same order to replace an existing service plan you have with the same company.
You authorize Newegg.com to initiate a charge to the credit card or other payment method you used to purchase the Equipment in the amount of $250.00, the Equipment Discount, if it is due.
Click to expand...
Click to collapse
So if I'm interpreting this correctly it looks like this offer is not eligible for a upgrade and only for new customers.
cripwalk said:
So if I'm interpreting this correctly it looks like this offer is not eligible for a upgrade and only for new customers.
Click to expand...
Click to collapse
Did you bother to read this whole thread? Yes you can use this deal as an upgrade if you are not already under a contract. I just did this on friday.
marm0lade said:
Did you bother to read this whole thread? Yes you can use this deal as an upgrade if you are not already under a contract. I just did this on friday.
Click to expand...
Click to collapse
Yes, I did read the whole thread and you dont need to be rude about it. I do realize that you spoke to their AT&T rep but it seems to contradict their own terms and conditions that you need to agree to when you purchase the phone on their website. To me it seems that they could potentially charge you $250 when you do it as an upgrade. Did you ask the rep about this when you spoke to them?
I notice one can select Media Max off the newegg deal, is Media Max ($19.99) enough for the Tilt? IOW, could I use the IE on the tilt with MediaMax or is MediaMax intended for WAP access.
marm0lade said:
There are no "special" requirements for buying from newegg. The only requirements are that you sign up for a 2 year plan (either as a new customer or as an upgrade) and get any of the voice plans. All the voice plans that are available on AT&T's website are also available through newegg. They also have numerous additional data/text/media packages that slightly differ from what AT&T has on their website, but its generally the same. The only problem I had is that they do not have the Unlimited PDA data connect plan when signing up through newegg. I called AT&T and they said when I activate the phone I can upgrade my plan to the PDA connect without losing the newegg discount. (As part of the contract thru newegg, if you change any part of your plan, voice or add ons, to a lower cost plan within 181 days you lose the discount and have to pay back newegg $250. After 181 you are free to change your plan.)
Also, whoever at AT&T told you that you *must* get a data plan with the 8925 is full of sh*t. You are not required to buy a data plan with any phone besides the iphone. I would have asked to speak to their superior or called AT&T corporate on the spot to clarify.
Click to expand...
Click to collapse
At New york in Manhattan (Times square and 42nd Street)
they said it's required... I argued with the employee (after asking nicely.. then he replied being stupid...saying that the cellphone wouldnt work without the pda plan)
then I spoke to one of the superiors to be told the same.
I headed to best buy in 43rd street and 5th avenue, at the best buy mobile section they have it without requiring a pda plan or any internet plan at $250 cash/credit whatever
without ever sending rebates forms or anything like that.
I could have gotten through new egg or cheaper but i dont have the patience to wait for it to arrive.
I wanted it at that moment so thats why i got it at best buy mobile thing.
wut if i purchase a tilt off new egg with the 59.99 plan then i down the plan once i get the device... wouldi have to pay regular price cause i didnt stick wit the plan?
*edit*
forget it that answers itself on the newegg site
cripwalk said:
Yes, I did read the whole thread and you dont need to be rude about it. I do realize that you spoke to their AT&T rep but it seems to contradict their own terms and conditions that you need to agree to when you purchase the phone on their website. To me it seems that they could potentially charge you $250 when you do it as an upgrade. Did you ask the rep about this when you spoke to them?
Click to expand...
Click to collapse
Yes, I did ask the AT&T rep and I expressed this in my first post:
marm0lade said:
This is not true, you do not need a whole new individual account or need to sign up with a new number. If your contract is expired (as mine was) you can purchase this as an upgrade. At the end of the purchase process there is a field for number portability. You leave the box for "carrier" default, put your current number in the "number portability field", and enter your account number with the word "upgrade" at the end. This information was told to me by newegg's AT&T rep. I just purchased my phone from newegg tonight and successfully upgraded my account to a new 2 year plan all while keeping my current number and getting the $150 price.
Click to expand...
Click to collapse
Edit:
I should be more clear. I specifically asked the AT&T rep if this could be used as an upgrade and if I would still get the discount. They said yes, and gave me the directions for using this as an upgrades as I explained above. I'm not sure why people are doubting this as I myself purchased it as an upgrade. The receipt is sitting right next to me. I did not mean to come off as rude.
marm0lade said:
Yes, I did ask the AT&T rep and I expressed this in my first post:
Edit:
I should be more clear. I specifically asked the AT&T rep if this could be used as an upgrade and if I would still get the discount. They said yes, and gave me the directions for using this as an upgrades as I explained above. I'm not sure why people are doubting this as I myself purchased it as an upgrade. The receipt is sitting right next to me. I did not mean to come off as rude.
Click to expand...
Click to collapse
do you know if this deal can be done as an upgrade in a family plan? im out of contract on my line with my family plan and want to upgrade to this phone??
sirccchar said:
do you know if this deal can be done as an upgrade in a family plan? im out of contract on my line with my family plan and want to upgrade to this phone??
Click to expand...
Click to collapse
same here...im out of contract and im in a family plan...would i be able to upgrade jsut my line and get it from newegg for 149?
edit: no they dont allow family plan upgrades right now..i just asked
I originally ordered a Tilt from Wirefly on the 13th for $99.00 ($100.00 data plan rebate). Even though their website and sale staff said it was in stock up until Thursday, the phone is back ordered. Since none of the sales or support staff can tell me when or if they will be getting new Tilts, I canceled my purchase.
I spoke with Newegg this morning and was told they had 74 of the Tilts in stock (as of 7:15am PST). I promptly placed my order and was assured that one of the phones in stock will have my name on it!
I think $50.00 more is a bargain to no longer have to deal with Wirefly!
As for my terms, I am Verizon transfer. I was told (by Newegg) that all I had to do was sign up for a new service with a voice plan. There was no minimum voice plan purchase.
I did ask the Newegg rep about people who wanted to upgrade their account and their rebate requirements. I was told that if someone has a current contract (for example: 450 min) and wanted to "upgrade" to a higher rate (for example: 900 min) while they are still under contract, the rebate would not apply and their credit card would be charged $250.00 after the phone was activated. The rep told me that if someones contract ended and they were to "re-new" their contract than the rebate would be valid.
I think people here are getting the terms "new" and "upgrade" confused with each other.
Anyways, I am looking forward to receiving the phone!
jimlivingston said:
I originally ordered a Tilt from Wirefly on the 13th for $99.00 ($100.00 data plan rebate). Even though their website and sale staff said it was in stock up until Thursday, the phone is back ordered. Since none of the sales or support staff can tell me when or if they will be getting new Tilts, I canceled my purchase.
I spoke with Newegg this morning and was told they had 74 of the Tilts in stock (as of 7:15am PST). I promptly placed my order and was assured that one of the phones in stock will have my name on it!
I think $50.00 more is a bargain to no longer have to deal with Wirefly!
As for my terms, I am Verizon transfer. I was told (by Newegg) that all I had to do was sign up for a new service with a voice plan. There was no minimum voice plan purchase.
I did ask the Newegg rep about people who wanted to upgrade their account and their rebate requirements. I was told that if someone has a current contract (for example: 450 min) and wanted to "upgrade" to a higher rate (for example: 900 min) while they are still under contract, the rebate would not apply and their credit card would be charged $250.00 after the phone was activated. The rep told me that if someones contract ended and they were to "re-new" their contract than the rebate would be valid.
I think people here are getting the terms "new" and "upgrade" confused with each other.
Anyways, I am looking forward to receiving the phone!
Click to expand...
Click to collapse
74 phones huh? I placed my order Friday so hopefully one of those has my name on it. It better be on the way!!!!
I went and talked to an AT&T salesperson at the local AT&T Corporate store. I told them I had a Premier account (which is true). I asked what price they could give me on a Tilt. He said:
1. The cost for Premier customers is $399, and it is manditory to get a 2 year upgrade.
2. I have to get a new SIM, I can't use my current one (which works in my Cingular 3125 just fine).
Are either of these things true? The Premier website seems to say I can get the $399 price without renewing my contract (on which I still have a year left). I don't see why I need a new SIM either.
Also, I have heard of people getting $299 from premier with no contract upgrade. If I were to bring a screenshot of the premier site with this price to the AT&T store, would they give me that price? What about Best Buy?
I have a premiere account and got the phone for $299. The website said $399. I didn't HAVE to renew, but since my initial two-year contract was up in a week, I'd have to anyways.
.:Christian:.
Your old simcard may work on this device, but you'd better get a new 3G sim. Not sure about the difference (I guess it allows you to connect to faster speed) and I also know it allows you to store more contact on your sim and more than 1 number for each contact (which is completely useless on a device like the kaiser btw).
fun_key said:
Your old simcard may work on this device, but you'd better get a new 3G sim. Not sure about the difference (I guess it allows you to connect to faster speed) and I also know it allows you to store more contact on your sim and more than 1 number for each contact (which is completely useless on a device like the kaiser btw).
Click to expand...
Click to collapse
Plus, you don't have to pay for a new SIM card. I went in with my 8525 and told them (AT&T) I had WM6 on it and wanted to make sure I was ready for 3G (which, ironically, wasn't enabled in the Minneapolis area until yesterday - AFTER I bought my Tilt). They gave me a nice, new 3G SIM for the low, low price of $0.
Its easy dont deal with salespeople, call the 1800 number speak directly with the cancellation department they have access to the best price. I simply tell them I am geting a better deal for a phone .....and if you cant give me a better deal I'm goign to cancel, dont worry you dont have to cancel, tell them you want to knwo when the last day of the billing is as cards .... i got the 8525 when it was new for 99.00 and the premier price was 299.00
get the new sim card it is 3g capable..so it is faster data speeds..yes premiere account is online for 399 dollars but if you just update your phone and data plan you get 100$ plus 25$ instant discount..I got it for 275 plus tax..my premier account says 399 as well..just update the plan and data plan and check out..let us know how it goes..u can buty it online from the option -add a line- option which is on the main account page..
Hayati
hahahaha, NEVER, i repeat NEVER, ask for AT&T salespeople for advice on plans or requirements...I dont like to put down people for their jobs, but AT&T salespeople are straight sharks...I had my mom go in to get an 8525 yesterday, and she told me the salesperson told her that a data plan was REQUIRED with the purchase of an 8525...I mean these people are just out to rob you blind...do yourself a favor and look in the forums and talk to other ATT users (such as myself) if you need an honest opinion...anyways in regard to your question, the tilt is 399 online with premier if you are NOT due for an upgrade...if its been two years and you are due for an upgrade, go into a corporate store and let them know...because depending on your premier discount, you can get a REAL discount on the tilt without even needing to reup on your contract...I just got a tilt otd for $284 without renewing my contract because I'm a Premier client and I was due for an upgrade...hope this helps.
it's very simple, a sale person earns more commission, if the sell the phone for more money, this is the case in hong kong, could be the same for at&t.
kms
hayaticik said:
get the new sim card it is 3g capable..so it is faster data speeds..yes premiere account is online for 399 dollars but if you just update your phone and data plan you get 100$ plus 25$ instant discount..I got it for 275 plus tax..my premier account says 399 as well..just update the plan and data plan and check out..let us know how it goes..u can buty it online from the option -add a line- option which is on the main account page..
Hayati
Click to expand...
Click to collapse
Get a new SIM card but don't change your plan. I switched to the Tilt from the old 2125, and am able to still use the MediaMax plan I was on for $20 a month with no problem. Sure, I forfeited the $100 mail-in rebate by not signing up for a new data plan, but do the math - by not spending $40 a month for the PDA connect plan, I'll break even in 5 months and be ahead after that. As far as the SIM card, there shouldn't be a charge to get the 3G sim card swapped out.
y is it that i hear about that you dont have to get a data plan With the phone??isnt that the deal?
I am in the middle of a two year plan already (11 months in), so I don't want to extend again right now. I think I will try the cancelation department. Any advice about what story to give them to get a good deal from them? What is the number for cancelation?
I don't have a data plan, and I don't need one (I plan to use the PDA for schedule and GPS functionality), so rebates for new data plans don't help me.
Jozer99 said:
I am in the middle of a two year plan already (11 months in), so I don't want to extend again right now. I think I will try the cancelation department. Any advice about what story to give them to get a good deal from them? What is the number for cancelation?
I don't have a data plan, and I don't need one (I plan to use the PDA for schedule and GPS functionality), so rebates for new data plans don't help me.
Click to expand...
Click to collapse
I am not saying threatening/pretending to cancel will or won't work. However, I know that the phone reps are authorized to cancel your account and assess an ETF IF you threaten to cancel. I don't think it's something that is widely/normally done, but they do have the authority once you identify yourself and speak those magical words. Good luck with your call!
jackieboy said:
Its easy dont deal with salespeople, call the 1800 number speak directly with the cancellation department they have access to the best price. I simply tell them I am geting a better deal for a phone .....and if you cant give me a better deal I'm goign to cancel, dont worry you dont have to cancel, tell them you want to knwo when the last day of the billing is as cards .... i got the 8525 when it was new for 99.00 and the premier price was 299.00
Click to expand...
Click to collapse
I got it for 60. hehe
I still use my blue sim card from my original ATT charter plan ($99 month unlimited) which dates back to at least 2002. I am able to connect to the 3G networks and HSPDA without the 3G sim card. Don't let the salespeople at ATT tell you that you cannot connect without upgrading your sim card, plan, etc. I've used the same ATT blue sim card with the same blue charter plan on a treo 600, treo 650, htc hermes and now the ATT Tilt. I've always been able to connect to the internet, etc. with the same blue sim card.
You must not be in california. They did a force switch out of all the old ATT sim cards here. There is no charge for switching out sim cards...You simply walk into a store tell them you need a new sim card and they program it for you and you walk out. simple as that. If you dont want the hassle then you can buy them on ebay for like $5 including shipping. then just call up att to activate it on your account.
I'm in Los Angeles, California. Sim works like a charm. I've been out of the State and out of the Country over the years. I have not had any problems.
Do not deal with the in store sales people. They are liars. At least the ones I encountered in Los Angeles when I brought in my Unlocked TyTN II to get a plan.
I was told that I HAD to sign a 2 year contract. That they did NOT do 1 year contracts or NO contract service. I mentioned that I was not buying a phone from them, no subsidy, so I should not be locked into a contract with a hefty cancellation fee. They argued they did not do anything but 2 year contracts, and because I would be eligible for a subsidized phone I would be subject to the cancellation fee.
I signed up because I needed service. Came in the next day with AT&T's price plans for the Tilt (2 year, 1 year, and No contract prices) and showed it to them, demanded (politely) that my plan be changed to non-contract. They refused...I called them liars (not at all politely this time) in front of their customers. I walked out and later called the 800 number, and had it straightened out.
I will never deal with these people in the stores again.
You guys are assuming an awful lot of knowledge on the part of sales people that spend probably 80-90% of their day selling far more traditional phones to customers, probably aren't trained all that well, and likely make in the vicinity of $8-9/hr. to start. I doubt that their liars, I suspect that they couldn't actually step you through all of the options that actually are available if their lives depend on it.
The folks in the call center tend to be "better" because they're handling far more volume from people, have immediate access to a knowledgebase on-screen that provides them the right information quickly, and have backup personnel waiting in the wings to answer questions.
Maybe it'd be better to assume that the store manager can't deal with the turnover he/she has to run into, that you probably know more than they do (if you've been doing research), and ask them to try it your way politely?
I'll grant you I'd prefer the store personnel to be better trained, but I doubt there's the malice implied in the word "liar."
greg3d said:
I was told that I HAD to sign a 2 year contract. That they did NOT do 1 year contracts or NO contract service.
Click to expand...
Click to collapse
There is a no-contract option for the post-paid service, but it does not include "promos" like m2m. Also, the rep doesn't get paid if don't get a contract, so maybe they're just playing dirty into AT&T's dirtier rules.
mrlawyer said:
I still use my blue sim card from my original ATT charter plan ($99 month unlimited) which dates back to at least 2002. I am able to connect to the 3G networks and HSPDA without the 3G sim card. Don't let the salespeople at ATT tell you that you cannot connect without upgrading your sim card, plan, etc. I've used the same ATT blue sim card with the same blue charter plan on a treo 600, treo 650, htc hermes and now the ATT Tilt. I've always been able to connect to the internet, etc. with the same blue sim card.
Click to expand...
Click to collapse
While it's true you are connecting to the HSPDA network, fact is you're not getting HSDPA speed. I JUST switched my old Blue plan to an Orange plan and I noticed a HUGE gain in internet speed.
volcomnator999 said:
y is it that i hear about that you dont have to get a data plan With the phone??isnt that the deal?
Click to expand...
Click to collapse
You really don't. You can get a Media Max option for your PDA and surf the 3G airways without penalty but because PDA Personal options make more money for them they tell you that you're forced to get that instead. Don't believe them.
anyone kno how to trick att or have any ideas how to get a tilt for discount or even a free one? or anything in how to get around the system of att and get a new or discounted tilt?
i don't know about discount but when i bout my tilt at my locatle at&t store in the middle of November, i told them the price amazon had it for which was like 150 at the time and they matched it, it was an actual store by at&t not an authorize dealer or anything so you can try to get a price match and see if you get anywhere, not the catch is that you will have to sign up for a data plan etc. but unlike amazon which you cant change your plan for at least 6 months to get the discount, the at&t store doesn't have that clause, i guess because amazon is basically getting commissions form at&t
When I went into an at&t store about two weeks ago (privately owned) they would not match the price exactly. They justified this move with the difference in data plans (a phone with wifi and you want me to pay how much a month for data?). So because the service plan I chose didn't match up one for one to some e retailer's price I wasn't able to get their price. Moral of the story, you should ask nicely with a smile : ).
Newegg base has dropped their base price ($469.00 after rebate)
A Tilt with a 2-yr contract is down to around $125.00 (no data plan required).
Just ask if they can price match NewEgg. You're gonna need a new contract, though. For me, my phone at the time was off contract, so I could cancel it without any fee, so I just canceled it and got a new number and new contract for $200 - $50 MIR.
i heard like when u have ur tilt, u can call att and tell them that ur phone is giving u problems or wutever and try to get new ones, how much is the fee for a lost phone, (but not really) just try to get a new tilt?
The whole reasoning switched to Tmobile (besides the obvious). Was to get a cheaper phone bil. Now for various reasons they wont let me transfer to my dads unlimited family plan. So I want out of my contract. Any tips or suggestions? I know I can get out if they change my rates right? Is there any websites that will keep me on top of that? Thanks.
Hmm, maybe you should go to a different store or try through online chat. They let me move a contracted phone to my Even More Plus account. The only thing is, the phone remains in contract but at the cheaper non-contract rate. Once that one phones contract expires, I'm fully contract free. I did it all through the online chat.
never
ever sign another contract......
but for now ask to be released, then if the disagree just pay the fee and then setup a no contract account, buy a phone outright and remember the lesson. carriers only have contracts because they have no reason for poeple to stay.... sorry
Let me start by saying that I fully realize the options are slim at this point. When you want a T-Mobile HTC One, but don't want to be a T-Mobile contract customer. I use a T-Mobile MVNO, so I want to get an HTC One to Sim unlock and use with my MVNO. No T-Mobile stores in my area have it, I can't buy online since I don't want a T-Mobile post-pay plan, and I'm not paying extra for it off EBay.
I figure in time, obviously, more options will become available for people like me. And I started this thread, to facilitate information for we who want a T-Mobile HTC One without being financially locked to T-Mobile for years :laugh: .
So as options come available, or if you know if any options now where it can be purchased at regular retail price or less. Feel free to post here.
And I don't want a Dev Edition, since I'm not in a T-Mobile refarmed area.
Darnell_Chat_TN said:
Let me start by saying that I fully realize the options are slim at this point. When you want a T-Mobile HTC One, but don't want to be a T-Mobile contract customer. I use a T-Mobile MVNO, so I want to get an HTC One to Sim unlock and use with my MVNO. No T-Mobile stores in my area have it, I can't buy online since I don't want a T-Mobile post-pay plan, and I'm not paying extra for it off EBay.
I figure in time, obviously, more options will become available for people like me. And I started this thread, to facilitate information for we who want a T-Mobile HTC One without being financially locked to T-Mobile for years :laugh: .
So as options come available, or if you know if any options now where it can be purchased at regular retail price or less. Feel free to post here.
And I don't want a Dev Edition, since I'm not in a T-Mobile refarmed area.
Click to expand...
Click to collapse
t-mobile doesnt have contracts anymore
skinsfanbdh said:
t-mobile doesnt have contracts anymore
Click to expand...
Click to collapse
To clarify, I don't want a T-Mobile plan. You can't buy from T-Mobile's site or telesales unless you buy a T-Mobile service plan.
Darnell_Chat_TN said:
To clarify, I don't want a T-Mobile plan. You can't buy from T-Mobile's site or telesales unless you buy a T-Mobile service plan.
Click to expand...
Click to collapse
but there is no contract just pay for the first month then cancel
op say you dont want to be financially locked for years. you buy the phone and pay $30 for the cheapest plan then cancel it. only way i know
You can if you sweet talk the rep I have a note on my account to get one.
1) Order one from T-Mobile with a new number via phone (tell them you want to pay in full, no financing).
2) DO NOT use/activate the SIM card they send you at all.
3) Call to cancel service (give them your SSN since you don't know your phone number).
4) When they send you a bill for $10.68 partial months usage, call them, ask for the Buyers Remorse department, then ask them to credit your account and close it.
That's what I did.... didn't cost me a dime other than the $580 or whatever for the phone.
skinsfanbdh said:
but there is no contract just pay for the first month then cancel
op say you dont want to be financially locked for years. you buy the phone and pay $30 for the cheapest plan then cancel it. only way i know
Click to expand...
Click to collapse
Already clarified, I don't want any plan, never mind the talk of years. The lowest plan they will allow with the HTC One is a $50 plan.
I had this chat with a T-Mobile rep, to see if I could avoid ever activating to avoid any plan fee.
Thank you for choosing T-Mobile. A representative will be with you shortly.
Welcome to T-Mobile online sales support, how may I help you with your purchase today?
You: Yes
You: I have a question
Betty: Sure.
You: If I buy an HTC One now and pay in full, but don't want to activate it for a while. Will T-Mobile hold off on ever billing me till I activate service with the included Sim card?
Betty: Yes, you can call customer care and delay its activation.
You: OK, so I'll need to call and ask them to delay activation. Will I have to give them a fixed date to activate?
Betty: Yes, you can delay the activation maximum 15 days.
You: OK, thank you.
Betty: You're welcome.
Click to expand...
Click to collapse
So I'd have to pay an extra $50. I'm just not in the mood to pay more than regular retail. But I guess that's an option for anyone who wants to pay a little extra while not paying as much as the folks selling on Ebay are asking... So that is one option I did not consider earlier. But I'm not taking it .
Tidbits said:
You can if you sweet talk the rep I have a note on my account to get one.
Click to expand...
Click to collapse
Can't have an account if you're not a T-Mobile customer .
No that's a winner!
rpmccormick said:
1) Order one from T-Mobile with a new number via phone (tell them you want to pay in full, no financing).
2) DO NOT use/activate the SIM card they send you at all.
3) Call to cancel service (give them your SSN since you don't know your phone number).
4) When they send you a bill for $10.68 partial months usage, call them, ask for the Buyers Remorse department, then ask them to credit your account and close it.
That's what I did.... didn't cost me a dime other than the $580 or whatever for the phone.
Click to expand...
Click to collapse
SWEET!!! I'm making that move now.
I thought you had an account with T-Mobile. I see you on the forums from time to time there.
Tidbits said:
I thought you had an account with T-Mobile. I see you on the forums from time to time there.
Click to expand...
Click to collapse
Me? No, I use Solavei which is an MVNO that runs on T-Mobile's network. I'm down to $9/mo for unlimited everything (4gig throttle) so I'm not gonna switch anytime soon
Tidbits said:
I thought you had an account with T-Mobile. I see you on the forums from time to time there.
Click to expand...
Click to collapse
I used to be there way more when I was a customer, but since leaving, I kind of enjoy folks assuming I'm a customer :laugh: . And I've been accused there of being a T-Mobile shill so many times, I get a kick out of the false accusations . It's entertainment for me. So I don't spoil it by announcing there that I left T-Mobile last year.
I've got zero hard feelings towards T-Mobile. And some people who do dislike T-Mobile just hate that I don't hate T-Mobile with them.
(I can't mention who I'm with here. So any other talk about it would need to be via PM.)
I bought mine at Walmart. No fuss, bought it like anything else in the store.
So I got my HTC One today. And I immediately called T-Mobile Customer Care to cancel service. Apparently they setup my new "account" to open today, same day I received the device. And it was so new, they had trouble finding it at first. But they found it, I canceled it. I had to go through 2 layers to cancel. They told me since I closed the account the same day it was opened, that there will be no charges at all .
So if you buy from T-Mobile, be sure you cancel the service plan the same day you get the device in your hands. And of course if they talk about returning the device you just paid full price for, you can tell them that's not happening .
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Almost very useful, except should clarify by stating that you got your phone via t-mobile.com and not in store. Apparently, if you want to cancel the rate plan service, you have to go back to the sales channel through which you first obtained service. That is, cancellation of a store-bought rate plan needs to be done at the store.
I went through quite a bit of frustration trying to buy this phone in the store; apparently buying a phone w/o a rate plan is not allowed. You really have two options: 1) Get a pre-paid rate plan for a month (since this initial pre-paid plan is non-refundable), then cancel after the month is up in order to switch to the $30 walmart/100min/5GB plan, or 2) get the phone (paid in full) with a post-paid $50 base plan, then cancel after the initial 14 days 'buyer's remorse' period.
Of course, since I just bought the phone today, I do plan to cancel the rate plan in store tomorrow. I don't see how this will work, considering the store sales reps gave me an incredibly hard time for "buying a phone only to cancel the rate plan later". I might end up returning the phone as well just to save on the frustration (at the cost of $50 restocking fee), and buy it online instead...
Darnell_Chat_TN said:
So I got my HTC One today. And I immediately called T-Mobile Customer Care to cancel service. Apparently they setup my new "account" to open today, same day I received the device. And it was so new, they had trouble finding it at first. But they found it, I canceled it. I had to go through 2 layers to cancel. They told me since I closed the account the same day it was opened, that there will be no charges at all .
So if you buy from T-Mobile, be sure you cancel the service plan the same day you get the device in your hands. And of course if they talk about returning the device you just paid full price for, you can tell them that's not happening .
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
randomtask111 said:
Almost very useful, except should clarify by stating that you got your phone via t-mobile.com and not in store. Apparently, if you want to cancel the rate plan service, you have to go back to the sales channel through which you first obtained service. That is, cancellation of a store-bought rate plan needs to be done at the store.
I went through quite a bit of frustration trying to buy this phone in the store; apparently buying a phone w/o a rate plan is not allowed. You really have two options: 1) Get a pre-paid rate plan for a month (since this initial pre-paid plan is non-refundable), then cancel after the month is up in order to switch to the $30 walmart/100min/5GB plan, think again, or 2) get the phone (paid in full) with a post-paid $50 base plan, then cancel after the initial 30 days 'buyer's remorse' period.
Of course, since I just bought the phone today, I do plan to cancel the rate plan in store tomorrow. I don't see how this will work, considering the store sales reps gave me an incredibly hard time for "buying a phone only to cancel the rate plan later". I might end up returning the phone as well just to save on the frustration, and buy it online instead...
Click to expand...
Click to collapse
Just take it back to a different store. ...or wait... I'm not sure I believe that story at all... it should not matter where you got service, you should be able to cancel service over the phone. Just ask for the right department and they will close your account over the phone. They cannot prevent you from being able to cancel over the phone because you bought it in the store. Just insist you want to terminate your account immediately... they legally have to do that for you.
EDIT: I know what happened... the rep thought you needed to return your phone. The do insist that you return devices to where you got them, but just call back, I guarantee they will terminate your service over the phone if you are pushy about it.
randomtask111 said:
Almost very useful, except should clarify by stating that you got your phone via t-mobile.com and not in store. Apparently, if you want to cancel the rate plan service, you have to go back to the sales channel through which you first obtained service. That is, cancellation of a store-bought rate plan needs to be done at the store.
I went through quite a bit of frustration trying to buy this phone in the store; apparently buying a phone w/o a rate plan is not allowed. You really have two options: 1) Get a pre-paid rate plan for a month (since this initial pre-paid plan is non-refundable), then cancel after the month is up in order to switch to the $30 walmart/100min/5GB plan, or 2) get the phone (paid in full) with a post-paid $50 base plan, then cancel after the initial 14 days 'buyer's remorse' period.
Of course, since I just bought the phone today, I do plan to cancel the rate plan in store tomorrow. I don't see how this will work, considering the store sales reps gave me an incredibly hard time for "buying a phone only to cancel the rate plan later". I might end up returning the phone as well just to save on the frustration (at the cost of $50 restocking fee), and buy it online instead...
Click to expand...
Click to collapse
At the time of earlier discussion, in store purchase was not an option . As rpmccormick mentioned, you can cancel a plan via phone. Continue to press your case, because there's obvious confusion regarding your situation. I did much like you via what you've noted as option #2 above. Where you buy does not matter. That I purchased apart from a store is not a factor here. And I canceled the rate plan the day I got the device, which was a few days later. Continue to press your case to cancel the plan and you don't need to wait 14 days. You'd want to cancel that plan right away. If you paid full price for the device, its yours and you don't need to keep the plan if you don't want it.
Can I use unlocked T-Mobile One with Straight Talk (AT&T sim)?
Sent from my HTC One using Tapatalk 2
OK status update - Based on what rpmccormick and Darnell_Chat_TN have said, I tried again over the phone to cancel and this time - SUCCESS!
I realized a few things in the process:
1) Need to say the right things
a) Phone is PAID IN FULL so no need to return
b) Cannot physically make it to the store or call them since out of the country
I think it didn't work before because the loyalty dept reps kept on thinking that I'd need to return the phone as well, and that keeping it was not an option despite the full payment. Once you clarify / press on that it is only the rate plan that you'd want to cancel, they eventually will process it, just like how the other guys have said.
Darnell_Chat_TN said:
At the time of earlier discussion, in store purchase was not an option . As rpmccormick mentioned, you can cancel a plan via phone. Continue to press your case, because there's obvious confusion regarding your situation. I did much like you via what you've noted as option #2 above. Where you buy does not matter. That I purchased apart from a store is not a factor here. And I canceled the rate plan the day I got the device, which was a few days later. Continue to press your case to cancel the plan and you don't need to wait 14 days. You'd want to cancel that plan right away. If you paid full price for the device, its yours and you don't need to keep the plan if you don't want it.
Click to expand...
Click to collapse
AirSupply said:
Can I use unlocked T-Mobile One with Straight Talk (AT&T sim)?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
You can, but you won't get anything but EDGE data speeds.
randomtask111 said:
OK status update - Based on what rpmccormick and Darnell_Chat_TN have said, I tried again over the phone to cancel and this time - SUCCESS!
I realized a few things in the process:
1) Need to say the right things
a) Phone is PAID IN FULL so no need to return
b) Cannot physically make it to the store or call them since out of the country
I think it didn't work before because the loyalty dept reps kept on thinking that I'd need to return the phone as well, and that keeping it was not an option despite the full payment. Once you clarify / press on that it is only the rate plan that you'd want to cancel, they eventually will process it, just like how the other guys have said.
Click to expand...
Click to collapse
Yea, I had to explain to them in a similar manner. They were also trying to confuse me with someone who needed to return the device when I talked with them. It takes a little time for them to "get it" and understand you're not someone they have on the hook for a subsidized device or paying for the device over time. But after enough explaining they get it.
If I had purchased in a store, I probably would have gone home and called 2 hours later asking to cancel the plan . Best to close it same day.
Given your experience though, it seems ordering via phone or online is best. So they have no option of trying to send you back to the store. But even still, you should be able to walk right back into the store and ask to cancel the plan. And tell them you're keeping the device, because you paid for it .
They're the "Uncarrier" they can't make anybody keep a rate plan .
When I ordered online, I was using my Asus Infinity with Firefox and something in their online ordering didn't seem to like that. My order did not fully process and I got a screen to call customer service. I called and it took them hours to fully process my order properly. So maybe it's an issue with their systems in general. But because of the hassles in ordering, they gave me free overnight shipping. Since I ordered on a Saturday night, I didn't get it till the following Tuesday, since they ship weekend orders on the following Monday. Soon as I got it Tuesday, I called and had my plan canceled as I mentioned earlier. Which took them a while to find, since they had just started the plan that same day.
I am receiving my device today, can you guys please tell me which number to call and cancel the monthly plan? I am moving to the 30 bucks plan with T-Mobile :good: