Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
I have no suggestions, but I have had the same exact problem the past couple of weeks. I got the error, but I didn't even pop the SIM card out. I just put the phone in airplane mode like I usually did when I got the error. When I took it out of airplane mode, my 4g was gone and it has not come back. I have checked all settings and I can't come up with anything. I also RUU'd back to stock just to make sure. Still no sign of 4g.
Let me know if replacing your sim does the trick, because this has been driving me crazy.
By the way, I know it is the phone and not just sprint messing with the towers or something, because my wife's evo 4g lte is on 4g all the time.
Sent from my HTCONE using xda premium
I read somewhere that your SIM ID and your UICC ID have to match, don't know if it's true, but go to settings - about - phone identity to check it out
Sent from my HTCONE using xda premium
pwgerhardt said:
Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
Click to expand...
Click to collapse
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
luisrod03 said:
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
Click to expand...
Click to collapse
yes I already tried that as well
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
pwgerhardt said:
yes I already tried that as well
Click to expand...
Click to collapse
I had that issue also but I popped the out the sim and back in then reboot. I have 4g again but under my mobile data I have network set to automatic.
Sent from my HTCONE using xda premium
http://techwalls.com/no-sim-card-error-on-htc-one/
Sent from my HTCONE using xda app-developers app
pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Yeah I did the tape fix. It got rid of the errors but still no 4g
Sent from my HTCONE using xda premium
pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Im not getting the "no sim" error anymore. I never got it again after the first time I popped it in and out. Im just getting no 4G after fixing it.
Rirere said:
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
Click to expand...
Click to collapse
The phone is rooted. I don't think there are any other radios out for this device yet though. Thanks for your reply though
I'm a Sprint Tech and do not have an answer currently for you guys as I have been receiving this error as well and only just found this thread. Will try to research tomorrow and see if I can find an answer. I only received this message once as of yesterday and it went away seconds later. Tonight it reappeared and is sticking. Under app info it shows this is the Phone app that is sending out this notification. There is a possibility if you force close the app and then disable notifications for it that this error may go away; however, I'm not sure what other notifications we would consequently loose. Current corporate PRL is 55015 and I am running Viper 1.0.3 with stock kernel. I am wondering if this has to do with refreshing your PRL because I did not notice it until I requested it from Updates two days ago even though the actual PRL version number did not change.
Sent from my HTCONE using xda app-developers app
What about running a RUU
http://goo.im/devs/joeykrim/m7_wls/m7_wls_1.29.651.7_decrypted.zip
ITS NOT .10 but u could just update after. See if it works.
If ur rooted use this
http://www.androidfilehost.com/?fid=22979706399752930
Its .10
Try it
Sent from my HTCONE using xda premium
Already ran RUU. No dice. Took it to a Sprint store and they replaced the SIM card. Still no dice. I'm starting to think it's the radio itself.
Sent from my HTCONE using xda premium
Damn. We seriously dont have radio img's yet? I thought the RUU flashes the radio.
Sent from my HTCONE using xda premium
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Rally187 said:
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Click to expand...
Click to collapse
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
Sent from my HTCONE using xda premium
tristandespain said:
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
Sent from my HTCONE using xda premium
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Click to collapse
yea that sh!t didnt work at all. this seems really stupid to me that our phone is having this issue what could be causing this why would the sim card mess it up?
Ok so the consensus is, this seems really stupid too but its the only thing I can figure, the SIM is loose. If you eject your HTC One Micro Sim and place a small piece of scotch tape on the reverse side of the connector, this gives the card just enough volume, when reinserted to consistently maintain contact with the reader as the SIM tray is simply too big and is allowing the phone to believe there is actually no SIM card inserted when the connection is detected as broken. Suppose this also explains the inconsistencies in various user experiences since we all have different handling habits. Any one else want to wager to guess why this problem is so intermittent?
Sent from my HTCONE using xda app-developers app
my friend who works at bb hooked me up with another sim. im taking it to sprint tomorrow and see if they can do anything. my friend said he could swap for a new htc one as well. i would have to pay 30 bones though.
I have a gnex with unlimited data, and just bought a Dev edition and I want to keep my unlimited data. So if I use verizons website and go to activate or switch device, will I be able to keep my unlimited data?
I just don't want to f*ck up when I use the website
Has anyone used the website to do this, and did it work?
Sent from my Nexus 10 using Tapatalk 4
If you're just switching devices you should be able to do it without losing your data plan. I did it many times when I was using VZW. However, you shouldn't need the web site if your phones are LTE. Just move the SIM to the new phone.
Sent from my XT1053 using Tapatalk
scottjb said:
If you're just switching devices you should be able to do it without losing your data plan. I did it many times when I was using VZW. However, you shouldn't need the web site if your phones are LTE. Just move the SIM to the new phone.
Sent from my XT1053 using Tapatalk
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Click to collapse
GNex uses Micro Sim while Moto X uses nano, so OP needs to cut the micro Sim or go get a nano Sim.
Sent from my XT1060 using XDA Premium 4 mobile app
When i ordered the phone it said sim card included
I don't want to cut the card in case the Moto x ever breaks or whatever, so I can have a backup phone
So I guess I'll give the website a try
Sent from my Nexus 10 using Tapatalk 4
EYEramid said:
When i ordered the phone it said sim card included
I don't want to cut the card in case the Moto x ever breaks or whatever, so I can have a backup phone
So I guess I'll give the website a try
Sent from my Nexus 10 using Tapatalk 4
Click to expand...
Click to collapse
Website works fine, or just go into Verizon and tell them you want to change your phone. Did it at a store when I purchased my old Gnex off someone.
I switched mine on the Verizon website in about 2 minutes. You will need to use the SIM tool so you can pop your new nano-SIM out of your phone and read the number off it.
Unlimited data stays.
I'm having issues getting my phone activated with Verizon, even with what I'm told is an already active nano sim. My phone tells me that it has no sim card on the lockscreen, and the sim info app shows nothing for the sim serial. I'm starting to wonder if my sim slot is just bad. I have done a factory reset to no avail
TLR Can someone that has a spare inactive nano sim pop it into their Nexus 6 and tell me it still shows that no sim is installed on the lockscreen?
Have to ask this question......is you sim in right??? Gold side up.
Sent from my SM-T310 using XDA Premium 4 mobile app
I bought a tmobile nexus 6 for my GF who is on verizon. She put her sim from her moto X into the nexus and it worked. Do not remember if it said no sim detected but i do remember her using it with the signal bar being greyed out most of the time.
dparrothead1 said:
Have to ask this question......is you sim in right??? Gold side up.
Sent from my SM-T310 using XDA Premium 4 mobile app
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Click to collapse
Yep gold side up
for some reason whenever i try to export contacts from my phone to my nano sim card i get this error
I tried it with a different providers sim card and all of my contacts were successfully transfered onto the SIM card absolutely no trouble.
any ideas?
and this app?
https://play.google.com/store/apps/details?id=com.perpetuall.perpetuall
Sent from my XT1225 "Moto Maxx" using Tapalk @Pika71
facebook group https://www.facebook.com/groups/A.LA2.0/
Google + community Android Latinoamerica
It doesn't here either.
I'm guessing something regarding how Verizon has setup the Sim on this phone does it.
It works on my wife's Note 4.
Don't get me wrong syncing Google contacts works fine not sure why you would use anything else but I still like the idea of having them on my sim card.
Anyone have any luck?
Verizon Sims aren't set up like that...they r designed totally different
Sent from my XT1254 using XDA Free mobile app
dano1282 said:
Verizon Sims aren't set up like that...they r designed totally different
Sent from my XT1254 using XDA Free mobile app
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Click to collapse
Works fine on the Note 4 so apparently they are.
Have you take your Nexus 6 oversea and using the T-mobile sim card on free data roaming?
Did you have to do anything like set up the APN manually?
All automatic and it works?
chong67 said:
Have you take your Nexus 6 oversea and using the T-mobile sim card on free data roaming?
Did you have to do anything like set up the APN manually?
All automatic and it works?
Click to expand...
Click to collapse
Don't have to do a thing, just use it without making any changes to any settings other than activate data on roaming.
Works perfectly.
Sent from my Nexus 6
siddhesh.raikar said:
Don't have to do a thing, just use it without making any changes to any settings other than activate data on roaming.
Works perfectly.
Sent from my Nexus 6
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Click to collapse
I did not have a good experience using Nexus 5. Each time, using the phone at Moscow airport, Singapore and Malaysia, the phone did not work on the data or phone call using the T-mobile SIM. Meanwhile my T-mobile Note 4 works fine in those 3 countries without doing anything.
Makes me have second thought about using NON T-mobile phones now.