Huawei Ascend P7 Dual Sim is not connecting to network provider - Huawei Ascend P7

Hello,
I hope someone can help me, I bought the phone from ebay and it's brand new, it's the dual sim, the only issue with the phone is that it doesn't connect to my provider here in Canada (Wind Mobile) can someone tell me if there's a way to change the frequency to be the same as the one of my provider or if I should just flash a rom and it would work.
Thanks,
Dan

Do you verify which bands of frequencies are used by your provider and do you compare them with the specification of your P7 ?

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I have read its a place problem about the cust info. That partition haven't got the properly info of the carrier, so the phone think that you are out . That happens because your carrier use the network of other carrier. For example imagine that your carrier its apex, but use the o2 network, in fact its using another , that's roaming and if the phone haven't got the information to know that the roaming is local , show that.
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Hi, I recently purchased a Samsung S5 Mini.
model # SM-G800F
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How to enable 3G/4G in both sim1 and sim2 ?

Dear, everyone.
I've just got my P9 and I try to enable 3G in both sim because my first sim need to enable 3G for call/answer, my second sim use for 4G internet.
I've try engineer mode *#*#2846579159*#*# but not have function to unlock 3G in both.
Anybody have a service mode code for Huawei P9.
Thanks everybody for your answer.
Hi,
I know this is old, but wondering if you were ever able to figure out if this is possible and how?
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Hey guys,
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I am considering buying the dual-sim CLT-L29 version of the Huawei P20 Pro, and I'd like to understand if it is compatible with wifi calling in the UK, specifically with EE and Vodafone. I understand from the networks' websites that their wifi calling should be compatible with single sims P20 Pro, even if bought elsewhere. However, both networks have said (chat tech support) they don't know if the dual sim works and they cannot guarantee it.
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Thanks!

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