Device getting HOT - Nexus 6 Q&A, Help & Troubleshooting

So I got my nexus 6 this morning, and as I've been using it, I've noticed it gets hot, not warm, I mean hot, I placed it screen down on my bare tummy, and it burnt :\ I've never had a phone do that before, I've left it off, unplugged for now to cool down. Anyone else having this problem?

I've had it happen with my old Motorola Atrix 4G after installing a new ROM, and going through installing apps and such. It's not entirely uncommon, but it can be a little jarring. Seems like it's most likely to happen when there's a lot of stuff going on at once. Kinda like getting the new phone, getting all the apps you used to use, updating existing ones, etc... all at once. lol

Install a CPU monitor and see what its running at. Also check the battery temperature and let us know because mine is usually cool even when I run a benchmark at 2.9ghz

l.m.prowse said:
So I got my nexus 6 this morning, and as I've been using it, I've noticed it gets hot, not warm, I mean hot, I placed it screen down on my bare tummy, and it burnt :\ I've never had a phone do that before, I've left it off, unplugged for now to cool down. Anyone else having this problem?
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it will get hot when plugged in, no matter what. have you checked to see how much voltage is going through the charger? it much more than on any other charger that ive ever owned.

Related

How hot does your N1 get?

So far my record is 108*F and thats browsing the web, on a bluetooth call for 58mins, music and talking on aim. After typing up this thread my phone went down to 106.3*F. I realize this cannot be good for the phone but just wondering how high these temperatures can get? So I'm curious, just how hot does your nexus one get? whats your record..
off topic, how the hell do you take a print screen on android?
hate_Romania said:
off topic, how the hell do you take a print screen on android?
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ShootMe app from market.
There was a thread like this earlier...but my record (heh) is 51 celsius. Which is a little above 113 fahrenheit. It's really kinda scary when it gets that hot...
I don't think the phone gets damaged until it gets quite a bit hotter. However, it does significantly reduce your battery life if you continually use it at that temperature.
With a charging profile on set CPU, the hottest my phone ever gets is if im lying in bed browsing while playing music via wifi, and hiding under the covers (so like 30C ambient xD). Even then apparrently battery doesnt peak above 35.
I notice its mainly the 3g radio that gets hot.
What app is that battery thing?
Mine's been as high as 117F while charging and playing music over 3G, texting, browsing, etc.
my ph
my phone got REALLY hot
It was on the car doc on cyanogens 5.0.6 Rom
my phone always ran hot on his Roms for some reason but
I was driving using gps and talking on the phone for 45mins on the call and using gps for 2 hours and when i got there my phone was 122 F and the set cpu app lowered my cpu
after that i called google and they told me that's not good and they don't know if it should get that hot and there find out and let me know
well after i changed to a different rom i never had that problem ever again
P.S my phone always runs around 100F on the doc when using gps and calling people but i open the window to get some air on it and i have never had any problems since
it was his Rom i know that sounds crazy but it was
but it wont F your phone up because mine is perfect
My phone runs a lot hotter then im comfortable with, and the battery app in the OP is called "Battery Indicator".
sn95chico said:
my phone got REALLY hot
It was on the car doc on cyanogens 5.0.6 Rom
my phone always ran hot on his Roms for some reason but
I was driving using gps and talking on the phone for 45mins on the call and using gps for 2 hours and when i got there my phone was 122 F and the set cpu app lowered my cpu
after that i called google and they told me that's not good and they don't know if it should get that hot and there find out and let me know
well after i changed to a different rom i never had that problem ever again
P.S my phone always runs around 100F on the doc when using gps and calling people but i open the window to get some air on it and i have never had any problems since
it was his Rom i know that sounds crazy but it was
but it wont F your phone up because mine is perfect
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Wow man you could have fried your phone. Damn thats hot. I guess you gotta watch out for some roms you put on huh.
awesomeindeed said:
Mine's been as high as 117F while charging and playing music over 3G, texting, browsing, etc.
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Ok now thats just overkill!!!...you eva tried frying some eggs on it?
Android Touch said:
What app is that battery thing?
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Blueman101 said:
My phone runs a lot hotter then im comfortable with, and the battery app in the OP is called "Battery Indicator".
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Yea thats the app I used. It's great, helps me keep a track of the temperature and when I unplugged it after I restart. I'm using the Pro version tho..
Yall eva had screen problems when it gets so hot?
Anyone think the heat will shorten the N1s life?
The battery. Everyone should get a spare battery for the N1 lol Once the webstore closes down you might find the battery in a retail outlet for...oh I don't know...but certainly more than $25.
saint327 said:
The battery. Everyone should get a spare battery for the N1 lol Once the webstore closes down you might find the battery in a retail outlet for...oh I don't know...but certainly more than $25.
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Oh yea ..I have 3 that I switch in between ...
I hit 111F today.
RogerPodacter said:
I hit 111F today.
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seriously..try frying an egg on it lol.......
The highest I've hit was while watching a 2 hour documentary on Google Video, and the temperature peaked at 45C. My idle temp seems to be 25-28, and light usage puts it no higher than 32 degrees.
Wish I had checked the temps when I was finished driving 30 miles today using bluetooth, in car dock charging, with GPS, and running data and making a few calls...it still wasn't THAT warm, though.
On a semi-related note, the hottest I've seen my GPU in my computer get is 115 C. Just an amusing thing I remembered upon reading this thread.
MaximReapage said:
Wish I had checked the temps when I was finished driving 30 miles today using bluetooth, in car dock charging, with GPS, and running data and making a few calls...it still wasn't THAT warm, though.
On a semi-related note, the hottest I've seen my GPU in my computer get is 115 C. Just an amusing thing I remembered upon reading this thread.
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seems the phone is hitting high temperatures similar to our computers..
ram130 said:
seems the phone is hitting high temperatures similar to our computers..
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Nononononono, the phone is hitting ~ 110+ Fahrenheit, which is hot enough to be uncomfortably warm. The GPU hit >110 Celcius...which is more than hot enough to boil water.

Is it normal for bottom of N1 to get hot after installed froyo?

After I installed froyo, every time i use my N1 to surf the net, it get hot and lose battery charge fast. I don't know it is normal or what but with eclair, it was never like that. Maybe it is a bug but i need some suggestion, should i just wait for google officially release froyo or should i call HTC to replace the phone?
if they would even do it.... certainly does not sound normal at all.... can you just go back to 2.1 and see if it is ok?
Dude, I'm so glad you posted that, I have been worried the whole week because I am having the same problem.
I started noticing it a few days ago, but didn't think it was important because it was a specially hot day here is Spain (we reached 38ºC during the afternoon) and imagined electronics would be affected too.
However, it continued during the next days. The antenna cover (where the letters "htc" are written gets mildly warm / extremely hot for no apparent reason, although surprisingly the battery is cool when removed. Last night the phone had a temperature of 40ºC after having been idle all evening and just using the browser for ten minutes.
I also think it can be because of Froyo, since I didn't have this problem before installing it. However, if it turns out it IS a hardware problem, what would happen? Would htc repair my phone, or replace it altogether? I've never had to send a phone back for repair so I wouldn't know.
My nexus that I just bought last night gets a little warm near the bottom. If it hurts to touch it then it's "hot".
I think it's just that you're paying more attention to your phone now that you've modded it. Kinda like when you get a turbo kit installed on your car. You start paying more attention to it. You hear things you've never heard before. Wondering if the turbo kit is causing problems. When in all reality it's been making that noise before the kit you've just noticed it now. Hope that shed's some light on it.
kelbizzle said:
My nexus that I just bought last night gets a little warm near the bottom.
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The question is, it gets a little warm when you're doing what and after how long?
I've also considered the possibility that I'm just more aware now, but I really don't think that's the case. The phone is not boiling hot (as in, it hurts to touch it) but it's not something you would fail to notice either. If you grab it in an horizontal position, the heat definitely gives you an uncomfortable sensation.
I used to feel my phone getting hot after using the GPS for a long time, especially under the sun: but not it happens after browsing for 10 minutes at night, that's just ridiculous.
well i guess i wait until official froyo release and see what happen.
i too noticed this problem. especially the rapid battery draining during browsing jumps out to me. when idle or doing something else, battery life is normal. when the processor is intensively used, i believe the battery drains at a disproportional rate to other use.
stock 2.1 and mine gets pretty warm at the bottom of the back when using for extended period or when its charging. Been the case with most of the smartphones I have had so I just wrote it off as normal, even more normal as this is the thinest smartphone I've had. Coming from a Touch Pro2.
deenn said:
i too noticed this problem. especially the rapid battery draining during browsing jumps out to me. when idle or doing something else, battery life is normal. when the processor is intensively used, i believe the battery drains at a disproportional rate to other use.
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Yea, you just described my situation but when I turn my screen brightness to minimum, the rapid battery drain isn't so bad. The battery temperature stay around 97 to 98 F. I hope the official froyo release will fix all this.
Guys, I have installed the latest CM and the heat problem seems to have gone away. I have to keep checking but can you try and see if it works for you too?
This is an issue with Froyo. it doesn't happen with eclair. anyways i noticed it to. The only time it gets hot is when the phone is in the charger and i'm playing with the phone.

battey getting hot while in use

Anyone else having that happen ? Is it normal , it shows up to 109 .x f somtimes on the battery wiget .
Bigtjmc said:
Anyone else having that happen ? Is it normal , it shows up to 109 .x f somtimes on the battery wiget .
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yeah, it's a hot phone...
not nearly as bad as the Nitro, but it does get quite warm.
It's worse if you're charging while using it.
Mine only gets realy hot on the net like when downloading or when its trying to connect it the server and having tower issues and it keeps loading and loading is when I've seen it hit the 109 mark .
Yep, mine flat out quit on me and reboot itself it got so hot. I was listening to music and surfing the web at the same time for about 20 min. I felt it getting warm but figured it wouldn't be a big deal but it was. Multi tasking while charging with WiFi on is by far the worst though. I have to pace myself now.
Yep, same here. And the rebooting thing is anoying. I need to leave the phone alone with battery out to cold it out and then I can return to use it. I think this is somehow related to kernel.
I got one of those SaFPWR Fusion 2 cases with mine, with the 18,000milliAmp extra battery built in.
It seams like it gets pretty warm too when surfing the net.
Somewhat expected though, using a duo core processor with no fans.
But yeah, it seams like the heat comes directly from the battery locations.
Anyone else get this case/extra-battery?
I am glad I'm not alone I'll call cs to ask about it.
Sent from my HTC PH39100 using Tapatalk
Temperature Setting on the Battery Widget
My HTC battery widget shows the temp in centigrade. I could not find a setting anywhere to change it to Fahrenheit. Any suggestions? Thanks
Bigtjmc said:
Anyone else having that happen ? Is it normal , it shows up to 109 .x f somtimes on the battery wiget .
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Yes. There's a reason that they made the backplate out of aluminum and not plastic.
StrangeShadow said:
I got one of those SaFPWR Fusion 2 cases with mine, with the 18,000milliAmp extra battery built in.
It seams like it gets pretty warm too when surfing the net.
Somewhat expected though, using a duo core processor with no fans.
But yeah, it seams like the heat comes directly from the battery locations.
Anyone else get this case/extra-battery?
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Click to collapse
I've got one too. I'm not sure i like it. I was expecting this to last all day with heavy use but no. It was fully charged at 1pm and phone shut it self off at 9:40. I was surfing and was streaming music for about 3 hours non stop but after that i hardly used it. Not sure if I need to do more cycles on it to get full capacity but as it stands now I think I'm going to return it.
My experience is similar. I had it for a day, but the moderate gain wasn't worth the heft.
Instead, I have plenty of chargers and an external auxiliary battery for the rare occasion I won't be near AC.
sent from my HTC Vivid using XDA app premium

Overheating issues?

I just (10 min ago) went to check the time on my phone, and when I grabbed it, it was extremely hot. When I turned it over (I put it face down at night so the notification led doesn't bug me) it was showing the battery charging screen except it was a question mark. The phone was plugged in since 10 pm (its 5 am now) and when it had cooled down enough I turned it back on and it said I only had 50%, even though it had been charging all night. Has anyone else had similar overheating issues, and should I return it for a new phone?
Sent from my XT894 using xda premium
Tried a hard reset? If ao, return the phone is what I would do. No way its supposed to drain that quick or heat up. Charging, navigating and playing music over BT and my phone is warm, not hot.
Had a similar issue about 3 weeks ago. Wasn't plugged in charging though. It was just sitting in my pocket. I thought it felt warm against my leg so I pulled it out and the phone was super hot! Turned the phone off immediately, let it cool down, and it hasn't done it since.
Sent from my DROID4 using XDA
The other day I was charging (stock moto AC charger) my battery (40%) and downloading stuff via 4g and mine got to 46 degrees C. I slid open the keyboard and put it in a opening of a vent that was blowing 60 degree F air. 1 hr latter battery was 80% +/- and i dl'd more stuff.
Sent from my DROID4 using XDA
You said there was a battery with a question mark. Was your phone booted up at this point, or were you in the 'battery charging mode'?
Sounds like the phone overheated, which can sometimes happen. You could try to get a replacement, but unless it happens consistently they might give you trouble trying to return it.
The annoying thing is, they say our batteries aren't supposed to be removed. It was nice being able to swap in a spare when my wife was done with her A855 moto Droid and same with having a "spare" incredible...
Anyone know the reason they made ours not come out?
Sent from my DROID4 using XDA
It is my understanding that they used a special type of battery to get it so thin. The downside to this special type of battery is that they are easily bendable, but explode when bent
As a result, they don't want anybody touching the battery and exploding themselves.
Somebody who is more knowledgeable in battery tech could probably give a better explanation.
Couple weeks ago I was using the GPS and had the phone on the Motorola cardock while plugged in (with a Verizon charger) to the car. Took the phone off to make a call and I literally couldn't touch it. I kept it on the side and opened the battery doctor app, told me the battery was 58C. Immediately pulled aside and turned off my phone. Stupid phone has the locked battery door also so I couldn't pull it off to let the battery cool faster. Worst battery door design by Motorola.
podspi said:
You said there was a battery with a question mark. Was your phone booted up at this point, or were you in the 'battery charging mode'?
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It had been booted, it wasn't in charge only mode. I forgot to mention I was on cm9 april 27 build. Its been working since then.
Sent from my XT894 using xda premium

Atrix HD has been getting HOT lately

I've had this phone for nearly a year (8 gb AT&T version). It is completely stock running Android 4.1. Lately, the phone has been getting extremely hot with even low to moderate use, to the point of having to even stop using it for about 15 to 20 minutes to let it cool down. and the battery seems to be draining a lot quicker than it ever used to be (5 to 6 hours).
When looking at the battery stats, it says that "Android OS" is eating up most of the battery, which seems atypical to me; usually its the screen that eats up most of the battery.
So is there anything I can do to fix this? I know rooting and installing a custom rom would probably help the battery life, but because the device is still under warranty I don't even want to take the chance with it, because my contract expires in October and I don't want anything to happen to my phone in between then.
Like I said, the device is still under warranty so is overheating/lower battery life a plausible reason to get a replaced phone? Also, would I have to go through Motorola to do this or through AT&T? Any insight is greatly appreciated
Thanks!
Battery is a reason and I'm sure it overheating is also so if you do in fact have a warrant and don't want to run a custom rom I'd bring it to att.
Sent from my PACMAN MATRIX HD MAXX
I remember when I was on a road trip my HD got extremely heated to the point where the phone itself wouldn't let me do anything (error message saying the phone was overheated) Maybe you life in a hot place? That was my issue at the time. Excessive use?
Sent from my MB886 using xda app-developers app
Have you been using the stock charger?
I agree with echofiive. I've noticed the overheat warning when ambient temperature is very hot.
I'm not sure your condition would warrant a replacement though
EcHoFiiVe said:
I remember when I was on a road trip my HD got extremely heated to the point where the phone itself wouldn't let me do anything (error message saying the phone was overheated) Maybe you life in a hot place? That was my issue at the time. Excessive use?
Sent from my MB886 using xda app-developers app
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I live in New Jersey, so its typical summer weather but I don't think the weather is the cause, it just gets really hot from normal use. I'll give an example, I was sitting in a car a couple days ago (not the driving) and was bored so I decided to play some candy crush. I played for maybe 5-7 minutes until the phone got too hot to even touch. I never got any error messages or anything but I had to put the phone down because it was too hot. I also checked that the battery went down about 5-6 percentage points, just for playing a simple game for 5-7 minutes; candy crush is not a very demanding game like some 3D games are. the same thing happens when i'm just using the phone on facebook/twitter/browser etc. for around 10 straight minutes, I end up having to put the phone down. I was never having this problem before which is why I am concerned and my warranty expires in less than a month so I want to try to get a replacement before the times is up.
Mister_Simon said:
Have you been using the stock charger?
I agree with echofiive. I've noticed the overheat warning when ambient temperature is very hot.
I'm not sure your condition would warrant a replacement though
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Yes I use the stock charger with the stock cable. I occasionally charge on my computer, but thats only once in a while. And even though I haven't gotten a overheat warning yet, I'm sure if I used it for just a little longer than I usually do I could probably get it (and burn my fingers in the process). Wouldn't that warrant a replacement? The phone obviously isnt supposed to get that hot that fast, and the battery isnt supposed to drain that fast as well.
Prashramani12 said:
I live in New Jersey, so its typical summer weather but I don't think the weather is the cause, it just gets really hot from normal use. I'll give an example, I was sitting in a car a couple days ago (not the driving) and was bored so I decided to play some candy crush. I played for maybe 5-7 minutes until the phone got too hot to even touch. I never got any error messages or anything but I had to put the phone down because it was too hot. I also checked that the battery went down about 5-6 percentage points, just for playing a simple game for 5-7 minutes; candy crush is not a very demanding game like some 3D games are. the same thing happens when i'm just using the phone on facebook/twitter/browser etc. for around 10 straight minutes, I end up having to put the phone down. I was never having this problem before which is why I am concerned and my warranty expires in less than a month so I want to try to get a replacement before the times is up.
Yes I use the stock charger with the stock cable. I occasionally charge on my computer, but thats only once in a while. And even though I haven't gotten a overheat warning yet, I'm sure if I used it for just a little longer than I usually do I could probably get it (and burn my fingers in the process). Wouldn't that warrant a replacement? The phone obviously isnt supposed to get that hot that fast, and the battery isnt supposed to drain that fast as well.
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Hmm, the problem seems to be battery related then. Some sort of short between terminals?
I guess you could take it down to the store and explain the situation. They'd probably have to open it up to have a look. I have a feeling that by swapping a new battery it might get fixed.
And as for battery usage, my Android OS is also consuming more battery than the screen so that really isnt a valid indicator. Im not sure exactly how hot your phone is getting because a warning message should pop up on your display.
Let your phone completely discharge till it switches off. Then recharge till it hits 100%
Try this cycle atleast twice and then use it and see how it works out
Mister_Simon said:
Hmm, the problem seems to be battery related then. Some sort of short between terminals?
I guess you could take it down to the store and explain the situation. They'd probably have to open it up to have a look. I have a feeling that by swapping a new battery it might get fixed.
And as for battery usage, my Android OS is also consuming more battery than the screen so that really isnt a valid indicator. Im not sure exactly how hot your phone is getting because a warning message should pop up on your display.
Let your phone completely discharge till it switches off. Then recharge till it hits 100%
Try this cycle atleast twice and then use it and see how it works out
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Click to collapse
Yeah I'll definitely try to do a few power cycles. I may be able to get bette battery life that way. Not sure if it will help with the heat but its worth a try. And I will probably still go to AT&T just because I still have warranty so I might as well give it a shot.
Maybe its just too hot for my general comfort, maybe thats normal for a dual core phone, it just seems hotter than usual. I do have a case (that I usually dont use) that I can put on to maybe make the phone not feel as hot while I use it.

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