Strange thing has happened to my beloved N6. This was a Tmob purchased device. Activated on via an existing VZ sim & been working since day 1 no prob. However, about 3 hours ago or so, its lost all its cellular data. Tried reboot, take sim in/out, etc. No luck.
Also, under Network Operators, choosing VZ and trying to register fails - Selected network (Verizon) unavailable
Anyone seeing similar behavior?
By ANY chance, did you put the TMobile SIM back in? For whatever reason, when I did that, I had to factory reset my device to get it to recognize the VZW SIM.
buddhatown said:
Strange thing has happened to my beloved N6. This was a Tmob purchased device. Activated on via an existing VZ sim & been working since day 1 no prob. However, about 3 hours ago or so, its lost all its cellular data. Tried reboot, take sim in/out, etc. No luck.
Also, under Network Operators, choosing VZ and trying to register fails - Selected network (Verizon) unavailable
Anyone seeing similar behavior?
Click to expand...
Click to collapse
anaphora68 said:
By ANY chance, did you put the TMobile SIM back in? For whatever reason, when I did that, I had to factory reset my device to get it to recognize the VZW SIM.
Click to expand...
Click to collapse
I dont think so, but there are an awful lot of sims floating around my house. Strange as it happened mid morning after I had been using data for quite some time. Then poof. No signal.
What state you live in? Indiana has had a blackout for all cell carriers since yesterday/today around knox,greene, and other counties. Bloomington, columbus.
That really, really sucks. Is it possible that Mobile Data is out in your area?
buddhatown said:
I dont think so, but there are an awful lot of sims floating around my house. Strange as it happened mid morning after I had been using data for quite some time. Then poof. No signal.
Click to expand...
Click to collapse
VZ data was ok for co-workers, so data was def good.
Ended up doing a factory reset, and all is good again. I can see a difference in my Cellular Network Screen though...
When I first got it, it was using 'Global' as the 'Preferred Network Type'. When it was busted early today, that was set to LTE with no option for Global. Also, earlier, it would let me scan for available carriers...now after the factory reset...its locked into VZ once again.
I didnt do anything, to my knowledge, to cause it to do any of this...And thats the scary part.
buddhatown said:
VZ data was ok for co-workers, so data was def good.
Ended up doing a factory reset, and all is good again. I can see a difference in my Cellular Network Screen though...
When I first got it, it was using 'Global' as the 'Preferred Network Type'. When it was busted early today, that was set to LTE with no option for Global. Also, earlier, it would let me scan for available carriers...now after the factory reset...its locked into VZ once again.
I didnt do anything, to my knowledge, to cause it to do any of this...And thats the scary part.
Click to expand...
Click to collapse
I saw a post somewhere about changing some APN settings from ipv6 to ipv4 but Verizon doesn't have these or do they?
crashercarlton said:
I saw a post somewhere about changing some APN settings from ipv6 to ipv4 but Verizon doesn't have these or do they?
Click to expand...
Click to collapse
here you go.
http://apn-settings.com/verizon-4g-lte-apn-settings-detailed-configuration-steps/
Happened to me as well. I'm unlocked and rooted on a custom ROM. It just happened to me 2 hours ago. I had to reflash the ROM to gain service again. Bought from Motorola and used on Verizon with an activated sim.
Here too. Motorola bought using an activated verizon sim. Happened a few times. Once in a well covered 4g area. That time recovered on it's own.
Last night happened again. Reboot didn't fix, but airplane mode toggled on and then off did the trick.
I had to flash my ROM again and go through activation before I was able to regain service again. Not sure what happened.
This has been happening to me since last night. The signal icon shows I have half signal, but no LTE and it has an exclamation point on the bars.
idksomuch said:
This has been happening to me since last night. The signal icon shows I have half signal, but no LTE and it has an exclamation point on the bars.
Click to expand...
Click to collapse
Are you running a cm based ROM? Some cm Roms have different RIL's and can cause this. Mine is clean stock ROM so I'm not sure why it happened.
selayan said:
Are you running a cm based ROM? Some cm Roms have different RIL's and can cause this. Mine is clean stock ROM so I'm not sure why it happened.
Click to expand...
Click to collapse
It was actually my T-Mo account. It was suspended for having an overdue bill. It was our first bill with T-Mo and they never informed me that we were not signed up for paper bills, only paperless. I just made the online payment 20 mins ago and everything is working fine for everyone on our account. I also changed our paying options to paper billing. Thanks though!
idksomuch said:
It was actually my T-Mo account. It was suspended for having an overdue bill. It was our first bill with T-Mo and they never informed me that we were not signed up for paper bills, only paperless. I just made the online payment 20 mins ago and everything is working fine for everyone on our account. I also changed our paying options to paper billing. Thanks though!
Click to expand...
Click to collapse
You guys were starting to scare me here as I haven't had any issues.
Had to post... That is an awesome screen name
Larzzzz82 said:
You guys were starting to scare me here as I haven't had any issues.
Had to post... That is an awesome screen name
Click to expand...
Click to collapse
Well with my issue I have no idea why I lost service. I notice that with any ROM you flash the cell network on version stays on global. Even stock, I had mine set to LTE which said recommend but that may have been why I lost all service and had to reflash to get it back.
Fastboot oem config carrier vzw
Sent from my Nexus 6 using XDA Free mobile app
poitee said:
Fastboot oem config carrier vzw
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
What does this do?
selayan said:
What does this do?
Click to expand...
Click to collapse
+1
According to the cyanogenmod wiki it fixes the vzw data problems.
Related
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
Applehater87 said:
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
Click to expand...
Click to collapse
I'm having the exact same issue since switching to to the 4G LTE micro sim. It only seems to happen on mine when I'm connected to Wifi though. I get the red triangle intermittently. This never happened to me until I went from the old sim to the new one. Can't find anything on it yet.
same thing
The same thing is happening to me here as well but using a Net10 LTE sim card (same as straight talk basically). I notice it the most after I complete a phone call. It takes a minute or two to regain service again. This is really annoying. Would like to see a solution to this problem.
So I worked with Straight Talk support for about 5 days, back and forth, bounced to several reps throughout and nothing substantial has come of it. It seems a little better after they made "adjustments" to my account as they put it, but I still get disconnected from mobile data when on wifi.
Don't get me wrong, their support people were very responsive and seemed to genuinely want to help me, but in the end they said "your ticket has been open for more than 24 hours so it has been closed. If you continue to have issues please open a new ticket." Anyone else have any luck on this?
I also was having this problem found that if you edit existing att apn (phone needs to be rooted)with sqlite editor it seems to work fine.
tether also works fine this way.I am still not able to get lte to work with straight talk even with new sim.
Just to follow up. As usual, it seems with ST support, one rep tells me they have some things they can try once I call back on another line and then I get a new rep who says nothing can be done until 10 people complain about the exact same issue I'm having. I'm assured this is an isolated incident...
I went ahead and purchased a new SIM card (looks different than the first LTE card I had) in case I had a faulty SIM. Worked flawlessly for a day and now it's back to the same issue of cutting out completely throughout the day.
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
htchd2fix said:
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
Click to expand...
Click to collapse
Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
pentjaksilat8 said:
Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
Click to expand...
Click to collapse
Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
metalmike6 said:
Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
Click to expand...
Click to collapse
I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
pentjaksilat8 said:
I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
Click to expand...
Click to collapse
Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
skeevydude said:
Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
Click to expand...
Click to collapse
For the time being, I just switched to Aio and so far so good with LTE coverage and no disconnecting issues. If they return I'll try different radios as you suggested.
So I've been with Aio for about a week now and everything is working great (knock on wood). I've had 2 mobile data drops at work with Wifi turned on, but they only lasted for a second and I do have really bad reception here inside the building. Outside of that no issues at all so far. I'll update if anything changes.
Hello everyone,
Informations
Phone : Nexus 6
ROM : Euphoria OS 1.0 with included kernel
I have a little problem with the phone network...
I have just install the ROM (3days ago) and everything worked fine.
After the first reboot, I had a network problem: no more network (just phone)
Bluetooth is OK,Wifi also ect...
No extra apps installed.
Any idea?
Thanks
Edit : French phone/network (FreeMobile)
I am having issues over here also. My data randomly stopped working on my way down to memphis, randomly would start to work again. I tried a new rom, it slightly got better, but would cut out of data every 5 min. Kinda got it better by switching to tmo in the apn's. Now just installed sinless, and it is no longer working again.
So, same problem and no fix...? :/
Holy cow! I thought I was the only one! I mean this problem really sucks(and I have wasted a lot of my hours trying to fix it), and have been thinking of creating a thread on this problem until I saw yours.
Okay let me start with what I'm on:
N6: 64gb blue
Rom: Stock
Rooted: Yes
Any other modification: No, only think I did was unlock and do chainfire su root.
Network: VZW
I have had this phone since Dec with no issues other than random reboot every so often.
Now to the problem I had, I went out to the middle of MO for a weekend get away (on Feb 14th). The whole time I was out there it showed 1x even though I was still getting LTE speed. Didn't think much of it until we moved further into the hilly parts of MO were I lost service. Thought it was just where we were at, and thought it would come back once we got back to the hotel we were staying at. It never did. It would say "No Network found" only allow 911 calls.
Spent the next 4 days working With VZW with several trips to the store, and talking to tech support. They made sure my IMEI was not blocked on their side. We used several sim chips, they would all do the same thing, quickly connect then disconnect and go back to no service.
So I did a factory reset, still didn't help. I finally did a fastboot flash of 5.0.1 stock again, this fixed the issue. Until I used titanium backup to restore my sys setting. Then it would drop and not reconnect after the reboot. So I did fastboot flash again and it hasn't happened again since last Thurs. I just restored my app's again to make sure it wouldn't fail to connect over the weekend, and rebooted several times. No issues so far, but I called Motorola and they are RMAing me a new one, because I don't have any trust in this one anymore. They are out of 64gb ones, and they will get back to me in a week.
Questioned to anyone who has gotten a RMA from Motorola:
Are their "like new" replacements okay? I got a few from them when I had my droid x, and they were crap. So I wasn't sure if that is still the same for the N6 or not. I have a feeling its not, but just wanted to get other peoples input on that process.
Thank you for creating this thread, and for everyone's time!
Edit: Had the same issue network wouldn't work, however WIFI, Location, Bluetooth would.
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
APN is for Internet(3G) and MMS, no?
Because we have a phone network (call & SMS) issues.
On my side, APN are OK, but still don't work...
Edit: New !
Everything works fine on :
- Paranoid Android 5 Alpha 1
- Chroma (Latest)
But not work on :
- Euphoria
- Stock ROM
Edit 2 : It works now !!
I seen that I had several issues around the APN side. I mean, I can't add APN, sometime I can. Sometimes APN reseted themselves, sometimes it was OK. Then, I had read the solution above: security tab.
I had just remove my 3rd party lockscreen (HiLocker). Restart the phone and voilĂ ! After the reboot, my phone ask me the pin code, and all APN are here.
I hope it can help...!
Some times I will see the APN settings, and sometimes I won't. Right now I don't. When it does show up it shows VZWINTERNET selected. There are ton of other options, but they don't work either when the problem was seen.
Is what your experiencing data going in and out? I'm on Sprint and I thought maybe it was just an issue with Sprint. I have or need to read up more on APN because it does get bothersome. I even have issues where sometimes my SMS gets hung up for minutes in sending mode before they actually send. Would be nice to have this corrected.
Sent from my Nexus 6 using Tapatalk
Casper34 said:
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
Click to expand...
Click to collapse
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
xjedi said:
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
Click to expand...
Click to collapse
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Casper34 said:
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Click to expand...
Click to collapse
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
collegencmc said:
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
Click to expand...
Click to collapse
The APN option will not show for a CDMA Carrier, Sprint or VZW, in your case VZW. APNs are set by the Sim from Verizon so you shouldn't be messing with those, nor should the option show up under mobile network settings.
It was like you. Sometimes network was OK, and sometimes, it was down...
So current working theory is that it was a software issue that cause the problem. I'm just unclear as to why it happened, and how to stop it from occurring again . I do have OpenDNS enabled on the phone, could that cause the problem?
Heres my problem, I'll drop out of an LTE zone, and 3G/HSPA will come on line. Only if its on 3G I never get any data, and sometimes with HSPA too. Not until LTE comes back on line again, but then if I'm trying to stream say music 3G/HSPA wont let LTE take over again for a pretty long while.
Good Morning Group,
I have VZW service. The Nexus 6 is from TMobile. In my infinite wisdom or rather the lack their off. I decided that I was over not having data while talking. I downloaded the VZW LMY47E image and followed the instructions found in the Nexus 6 general sticky roll up. How to flash factory images.
The short method did not work but the long method did. I rooted it and added TWRP recovery. Apart from that I left it stock.
I dialed *#*#4636#*#*. and turned off VOLTE provisioning flag. Then I checked for enhanced 4G under phone settings and it was enabled.
Awesome right....Wrong. I decided to test it. All calls immediately end after starting them flashing 00:00 time stamp. I decided to pull my sim and put it back into my S4 and dial *228 option 1 and I can make calls using my sim. Something must have went wrong.
What that is I have no clue.
I was thinking of flashing the 5.1 TMobile image but everything that I have read suggest that if you are on VZW you should use LMY47E.
As you can imagine not having phone service kicks rocks. I figured Id ask before flashing and or making anything else worse.
Thanks in advance.
*228 should never be done on an lte device.
Sent from my Nexus 6 using XDA Free mobile app
PHP:
akellar said:
*228 should never be done on an lte device.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Now I know. Did I harm anything? I also booted into recovery and wipe data/factory reset and wipe cache partition. To no avail...
onyxbfly said:
PHP:
Now I know. Did I harm anything? I also booted into recovery and wipe data/factory reset and wipe cache partition. To no avail...
Click to expand...
Click to collapse
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
onyxbfly said:
I was thinking of flashing the 5.1 TMobile image but everything that I have read suggest that if you are on VZW you should use LMY47E.
Click to expand...
Click to collapse
Flashing another factory image will do nothing to help your problem.
I agree with the above suggestion of starting with a replacement SIM.
And whatever you do, DO NOT TRY RELOCKING YOUR BOOTLOADER. It will not help, and you may brick your device, unless you follow @Evolution_Freak 's guide.
akellar said:
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
FML will they give me a new sim for a phone that did not come from them? Even if the sim was locked into 3g shouldn't I be able to make calls?
Edit: I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls
onyxbfly said:
FML will they give me a new sim for a phone that did not come from them? Even if the sim was locked into 3g shouldn't I be able to make calls?
Edit: I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls
Click to expand...
Click to collapse
Turn off volte and try. Either way, get a new sim
Sent from my Nexus 6 using XDA Free mobile app
onyxbfly said:
FML will they give me a new sim for a phone that did not come from them?
Click to expand...
Click to collapse
No they won't if you tell them it's for your N6. You'll have to tell them it's for a "legitimate" VZW phone.
akellar said:
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
cam30era said:
Flashing another factory image will do nothing to help your problem.
I agree with the above suggestion of starting with a replacement SIM.
And whatever you do, DO NOT TRY RELOCKING YOUR BOOTLOADER. It will not help, and you may brick your device, unless you follow @Evolution_Freak 's guide.
Click to expand...
Click to collapse
I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls .
So basically you are saying just go to a Verizon store and ask for a new nano sim and ask them to activate it? Or do you suggest asking for a sim for my S4 and cutting it down to size again?
akellar said:
Turn off volte and try. Either way, get a new sim
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
When I dial *#*#4636#*#* my phone looks at me like Essentially I cant access that menu any more since its not dialing. I have data and it just backed up my apps from the play store.
cam30era said:
No they won't if you tell them it's for your N6. You'll have to tell them it's for a "legitimate" VZW phone.
Click to expand...
Click to collapse
Thanks for the suggestions. I'll try to sort it out.
I decided to try reflashing the LMY47E image again. After doing so I was able to get 3G and make and receive calls. I went to VZW and they gave me bloody hell about getting a replacement sim.
Essentially they were not having it. They wanted to see the physical phone that the card would be activated in. I went back to my car and gave them my S4. To make a long story short they gave me a VZW sim for my S4. Got back home and cut the micro down to nano. I now have LTE service.
But I do not have VOLTE. I dialed *#*#4636#*#* and turned off VOLTE provisioning flag. I have enhanced 4g calling under phone options. But I can not browse a web page or talk on the on the phone while using GPS etc. Is VOLTE supposed to be turned on or off.
With it off I do not get the enhanced 4g calling options. With it on I do get enhanced 4g. Either way it doesn't work lol. Any suggestions would be greatly appreciated.
I'm just happy to be up and running again.
Thanks once again for your time and patience with my N6!!!!!!!!
onyxbfly said:
I decided to try reflashing the LMY47E image again. After doing so I was able to get 3G and make and receive calls. I went to VZW and they gave me bloody hell about getting a replacement sim.
Essentially they were not having it. They wanted to see the physical phone that the card would be activated in. I went back to my car and gave them my S4. To make a long story short they gave me a VZW sim for my S4. Got back home and cut the micro down to nano. I now have LTE service.
But I do not have VOLTE. I dialed *#*#4636#*#* and turned off VOLTE provisioning flag. I have enhanced 4g calling under phone options. But I can not browse a web page or talk on the on the phone while using GPS etc. Is VOLTE supposed to be turned on or off.
With it off I do not get the enhanced 4g calling options. With it on I do get enhanced 4g. Either way it doesn't work lol. Any suggestions would be greatly appreciated.
I'm just happy to be up and running again.
Thanks once again for your time and patience with my N6!!!!!!!!
Click to expand...
Click to collapse
Do you have advanced calling activated on your account? I don't believe that the S4 has advanced calling. You may have to put your sim card into a VZW device that requires it and then have them activate the feature.
Yea.... Did you ever activate the service on your account. You need to login in the website or call and turn the feature on. Dialing weird numbers and turning flags on in your phone won't do jack until the service is turned on within verizon.
slimc84 said:
Do you have advanced calling activated on your account? I don't believe that the S4 has advanced calling. You may have to put your sim card into a VZW device that requires it and then have them activate the feature.
Click to expand...
Click to collapse
I never had a problem with using data while talking on the phone with my S4. Regardless if it was the stock rom or not.
dansan382 said:
Yea.... Did you ever activate the service on your account. You need to login in the website or call and turn the feature on. Dialing weird numbers and turning flags on in your phone won't do jack until the service is turned on within verizon.
Click to expand...
Click to collapse
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
onyxbfly said:
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
Click to expand...
Click to collapse
i can pretty much say thats your problem. it isn't turned on by default so it needs to be turned on. no amount of flashing software or hitting buttons on your phone will help. I think you can even call the 611 number and when it gets to the voice prompts just say advanced calling one point zero. it should try to turn the feature on within that line.
onyxbfly said:
I never had a problem with using data while talking on the phone with my S4. Regardless if it was the stock rom or not.
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
Click to expand...
Click to collapse
The S4 had dual antennas so there was no need for the Advanced Calling feature. The Nexus only has a single antenna and requires Advanced Calling to be enabled on the account and the device in order for it to work.
dansan382 said:
i can pretty much say thats your problem. it isn't turned on by default so it needs to be turned on. no amount of flashing software or hitting buttons on your phone will help. I think you can even call the 611 number and when it gets to the voice prompts just say advanced calling one point zero. it should try to turn the feature on within that line.
Click to expand...
Click to collapse
Thanks for the number. The CS Rep said they can not make any change to the account because I dont have the password or pin.
Ironically one of the main reasons for getting a new phone was that my S4 wanted to power off randomly and it would be a chore just to get it to power back on and stay on. This time it would not turn at all so I was forced to call from my old thunderbolt.
I called the number you gave me while surfing the web on the phone. The CS Rep said that any 4G / LTE phone can use data over voice except for iphone due to their antenna construction. I guess its true I was just doing it.
But anyway it really shouldn't be a process just to get data while talking on the phone with the nexus.
The phone they have listed for my account is a S4. They said advanced calling and HD calling will be available for the S4 when they provide a software update. He had no clue to when the update would be released.
Just for Sh1t and giggles I inquired with the CS res in regards to purchasing a phone from google and using it. He said that I could go to a Verizon store and they would add it and give me a nano sim. I just thanked him for his time. I guess thats true right until you walk in their with it.
My nexus is from TMobile and from what I read people across various forums are having issues with getting their Nexus 6 added to their account regardless of where it came from.
Seems like verizon is really working hard to make the nexus 6 experience a pain in the ass. I dont need or want HD calling. Is asking to talk and look up something on the web or use gps to much to ask for....
onyxbfly said:
Thanks for the number. The CS Rep said they can not make any change to the account because I dont have the password or pin.
Ironically one of the main reasons for getting a new phone was that my S4 wanted to power off randomly and it would be a chore just to get it to power back on and stay on. This time it would not turn at all so I was forced to call from my old thunderbolt.
I called the number you gave me while surfing the web on the phone. The CS Rep said that any 4G / LTE phone can use data over voice except for iphone due to their antenna construction. I guess its true I was just doing it.
But anyway it really shouldn't be a process just to get data while talking on the phone with the nexus.
The phone they have listed for my account is a S4. They said advanced calling and HD calling will be available for the S4 when they provide a software update. He had no clue to when the update would be released.
Just for Sh1t and giggles I inquired with the CS res in regards to purchasing a phone from google and using it. He said that I could go to a Verizon store and they would add it and give me a nano sim. I just thanked him for his time. I guess thats true right until you walk in their with it.
My nexus is from TMobile and from what I read people across various forums are having issues with getting their Nexus 6 added to their account regardless of where it came from.
Seems like verizon is really working hard to make the nexus 6 experience a pain in the ass. I dont need or want HD calling. Is asking to talk and look up something on the web or use gps to much to ask for....
Click to expand...
Click to collapse
no problem. you dont even need to speak with anyone in order to activate. some people reported just using the prompts, speaking with a machine it was able to turn it on. either way, good luck and glad you got some info.
I literally just got back from best buy with my unbranded unlocked nexus 6. they didnt have any "verizon versions". I will be cutting my sim card thats in my GS4 and throwing it into the nexus so i wont have to deal with verizon. i already had them send me a nano sim so just in case i have a backup. if i completely mess it up, ill go back to verizon and get a new sim for my GS4 and start over again
slimc84 said:
The S4 had dual antennas so there was no need for the Advanced Calling feature. The Nexus only has a single antenna and requires Advanced Calling to be enabled on the account and the device in order for it to work.
Click to expand...
Click to collapse
Thanks for the clarification. I did not know.
How should I go about this? I called and they said the phone that is listed is a S4. Currently advanced calling is not enabled for the S4. They said I would need to do a phone swap and or sim swap for a newer phone. If the phone is not listed on my account/ number what do I tell ask or tell them so they will enable it?
dansan382 said:
no problem. you dont even need to speak with anyone in order to activate. some people reported just using the prompts, speaking with a machine it was able to turn it on. either way, good luck and glad you got some info.
I literally just got back from best buy with my unbranded unlocked nexus 6. they didnt have any "verizon versions". I will be cutting my sim card thats in my GS4 and throwing it into the nexus so i wont have to deal with verizon. i already had them send me a nano sim so just in case i have a backup. if i completely mess it up, ill go back to verizon and get a new sim for my GS4 and start over again
Click to expand...
Click to collapse
It works fresh out the box. Mine did and it was from TMobile. I didn't do factory resets or anything insert sim and load up my apps and enjoyed.
I used a sim card cutter that I got from Amazon. Cut it popped it in and everything was lovely. I didn't notice that I couldn't talk and use gps until i was actually driving. The sim cutter is a good investment because it comes with sim card adapters that will allow you to use your sim in any phone.
I wonder how the people got it activated using the prompts. Did they call from their nexus or their old verizon phone?
The only reason I decided to flash the LMY47E rom is to get data over voice. Hopefully I will get this sorted out sooner than later.
Edit: added details.
I have had my Nexus 6 for 3 days and first installed my Straight Talk SIM yesterday. Everything worked fine for less than a day then I started getting MMS picture messages failing. Now I get no mobile data. I swapped my SIM with my wifes, also on straight talk and mine with hers and I get the same issue and mine works fine in her phone.
I have rebooted many times, I have checked my APN settings and even have tried alternatives.
I have done a few searches and see other have this or very similar issues but I have not found anything that fixes my issue.
I am running Pure Nexus with the stock kernel.
tjlmbklr said:
Edit: added details.
I have had my Nexus 6 for 3 days and first installed my Straight Talk SIM yesterday. Everything worked fine for less than a day then I started getting MMS picture messages failing. Now I get no mobile data. I swapped my SIM with my wifes, also on straight talk and mine with hers and I get the same issue and mine works fine in her phone.
I have rebooted many times, I have checked my APN settings and even have tried alternatives.
I have done a few searches and see other have this or very similar issues but I have not found anything that fixes my issue.
I am running Pure Nexus with the stock kernel.
Click to expand...
Click to collapse
Need few more details. Who is your carrier? What ROM is on working phone?
I would clean flash latest factory image and see if that helps.
https://developers.google.com/android/nexus/images#shamu
Witek_M said:
Need few more details. Who is your carrier? What ROM is on working phone?
I would clean flash latest factory image and see if that helps.
https://developers.google.com/android/nexus/images#shamu
Click to expand...
Click to collapse
Straight Talk.
Pure Nexus ROM
I did a back up and tried flashing another ROM last night, CyanogenMod but I did something wrong and I ended up flashing Pure Nexus again and it restored everything from my backup (still learning I guess). But it is working fine, now that is, it was working fine before. The only thing that I thought may have caused an issues was I had Macrodroid setup to disable wifi radio when out of my homes cell tower's range. I used this all the time with my old phone and it helped a lot to save battery. But it didn't seem to work for some reason. So I turned Macrodroid off and it did help with my data issues then I even uninstalled it completely.
So bottom line, it's working now, but like I said in my original post, it was working for about 24 hours then I started having issues.
tjlmbklr said:
Straight Talk.
Pure Nexus ROM
Click to expand...
Click to collapse
Straight Talk is not a carrier. They are reseller of services provided by Big Four.
Witek_M said:
Straight Talk is not a carrier. They are reseller of services provided by Big Four.
Click to expand...
Click to collapse
I think all know this detail by now. The APN however is unique straight talk even though it is technically AT&T or (T-mobile)
I can't believe this is still an issue, totally unacceptable IMO
I've had this twice today. 100% stock, no root. Latest T-Mobile 5.1.1 with T-Mobile service. I'll take my phone out of my pocket and have a "!" next to the signal bar.
This even happens when in use. I had Spotify streaming music in my car when it cut out. When I got home, I checked the phone and again, "!" next to the signal bar.
I just did a clean flash and factory reset yesterday and set the phone up as a new device (no apps auto downloaded from previous setup) and I'm still getting this error whenever I leave the phone to sleep too long.
Same here !
Bought a N6 as my first Google phone, I thought I'd get the benefits of an always up to date phone, but instead I have to deal with that kind of issue
Hopefully that's a software issue and Google will provide us with a fix quickly... that's why I bought a Nexus !
(Orange 4G - France)
I had the same thing happen to me today. I left my phone in the car to go to a meeting, went to check it had no signal. Just turned on airplane mode for a few seconds then off, everything came back. I'm using the phone on ATT GoPhone network. I'm also using the nextgenphone apn instead of the phone apn. Maybe that's causing it.
Sent from my Nexus 6 using Tapatalk
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
Try to unlock bootloader, install TWRP, root the stock rom, then install lastest bootloader (v72.03) and latest radio (v05.45):
https://forum.xda-developers.com/ne...-nexus-6-recovery-flashable-fastboot-t3066052
Use WUG Fresh NRT tool to accomplish above when hooked to Windows PC via microUSB in 2.0 USB port with correct Windows drivers installed (OK for ADB): https://forum.xda-developers.com/showthread.php?t=1766475
HueyT said:
Try to unlock bootloader, install TWRP, root the stock rom, then install lastest bootloader (v72.03) and latest radio (v05.45):
https://forum.xda-developers.com/ne...-nexus-6-recovery-flashable-fastboot-t3066052
Use WUG Fresh NRT tool to accomplish above when hooked to Windows PC via microUSB in 2.0 USB port with correct Windows drivers installed (OK for ADB): https://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
I'm already unlocked, rooted, TWRP'd and using the PureNexus that came out end of april (I haven't flashed the one in may yet). I believe I'm also currently using the latest radio and latest bootloader.
Edit - I actually was not on the most recent radio, but I did flash that, no change.
The volte provisioned flag turned on in the testing menu? I have a setting for enhanced 4g lte mode in my settings, wireless networks/more/cellular networks settings. Did they remove the advanced calling from your account? Just throwing some things out there.
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
The tech may not be wrong as Verizon uses band 13 as their main LTE band and ATT uses band 17
http://www.phonearena.com/news/Chea...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
In others countries we don't get the same bands management, then I can't say anything about LTE.
But I'm on PureNexus 7.1.1 and I get the same "issue" about network droppin when calling. When the call starts, my phone turns into don't disturb-mode and recover the network only when the phone call ends.. It doesn't really cut my network connection, but it looks like. It may be rom settings.
However I don't care as long as everything works good, it's just an icon. (how a phone call can be done while network is shutted off ^^)
When I was on the stock ROM, this autumn, 7.1 version of Android did the same thing, loosing data connection while being still connected to the network (but at anytime not just phonecalls). Finding it back some minutes later. That was fixed with 7.1.1. Stock.
Hope that might help you (looks not ) if it's the same problem. May be give an eye to the Rom settings..
Have you tried if your device do the same thing with an another Rom ? (stock for example)
Larzzzz82 said:
The volte provisioned flag turned on in the testing menu? I have a setting for enhanced 4g lte mode in my settings, wireless networks/more/cellular networks settings. Did they remove the advanced calling from your account? Just throwing some things out there.
Click to expand...
Click to collapse
I knew something looked like it was missing. I don't have any enhanced 4g LTE settings in that section. Normally there's a tick box to turn it on there. It's missing. Is that due to them not having it turned on in my account?
Also for everyone else, this problem only started when I tried the whole at&t switch. I was on this rom when I switched and it worked fine before then. I didn't factory reset since then though, wondering if I need to try that.
zelendel said:
The tech may not be wrong as Verizon uses band 13 as their main LTE band and ATT uses band 17
http://www.phonearena.com/news/Chea...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Click to expand...
Click to collapse
The tech is definitely wrong; since it's a Nexus 6 (presumably XT1103) it has all the possible LTE bands used in the US. There should not have been any issue when switching. I had something similar happen to me, when I just switched to verizon and did the "reset network settings" button, it screwed up my phone so I couldn't use LTE period, I had to reflash the modem in order to fix it. I know you already said you reflashed the modem, but I'm not sure what to suggest. There is absolutely nothing physically wrong or incapable about your phone, just some config got screwed up somewhere along the way. I'd just try to flash as many things as you're comfortable with without losing your userdata. Like modem, bootloader, etc. until your data comes back. If nothing else, press the network settings reset button and flash the latest modem. Make sure your twrp is up to date as well.
BlockOfDynamite said:
The tech is definitely wrong; since it's a Nexus 6 (presumably XT1103) it has all the possible LTE bands used in the US. There should not have been any issue when switching. I had something similar happen to me, when I just switched to verizon and did the "reset network settings" button, it screwed up my phone so I couldn't use LTE period, I had to reflash the modem in order to fix it. I know you already said you reflashed the modem, but I'm not sure what to suggest. There is absolutely nothing physically wrong or incapable about your phone, just some config got screwed up somewhere along the way. I'd just try to flash as many things as you're comfortable with without losing your userdata. Like modem, bootloader, etc. until your data comes back. If nothing else, press the network settings reset button and flash the latest modem. Make sure your twrp is up to date as well.
Click to expand...
Click to collapse
I think i'm going to reflash my rom today. I did the modem, twrp is up to date, bootloader is fine. I did the reset network settings (I was sure that was going to fix it, no dice). So I'm going to reflash the rom today and see if that fixes it. After that I have no idea what is left to try other than reverting to stock, which I'd like to avoid.
Yes, it is a feature that needs to be added to your account. Go online and check their website or go into the hidden menu and activate it. If it sticks, it's on your account.
I tried the wifi and video calling flags and they didn't stick. Go figure... C'MON big red...
Larzzzz82 said:
Yes, it is a feature that needs to be added to your account. Go online and check their website or go into the hidden menu and activate it. If it sticks, it's on your account.
I tried the wifi and video calling flags and they didn't stick. Go figure... C'MON big red...
Click to expand...
Click to collapse
How do you enter the hidden menu on the n6? I thought I found it but it wasn't working.
.#.#4636#.#. select the phone info tab. In there, there will be either a drop down menu or buttons to tick and they'll change color
Larzzzz82 said:
.#.#4636#.#. select the phone info tab. In there, there will be either a drop down menu or buttons to tick and they'll change color
Click to expand...
Click to collapse
I got in, VoLTE was not ticked. I ticked it. I got the setting for it then in settings. But making a phone call gave me an error. I rebooted, and it's not ticked now. So does that mean I need to call Verizon to have them flag my account?
You need to add it in your account then. Easy enough to do online. You want to, "manage features."
Larzzzz82 said:
You need to add it in your account then. Easy enough to do online. You want to, "manage features."
Click to expand...
Click to collapse
That did the trick. All fixed. Thank you! That was driving me nuts. I never considered the idea that the setting would be turned off . But since I did leave and come back...
Thanks again!
Glad you're all set. ?