[Q] Display Issue After Drop XT1064 MX - G 2014 Q&A, Help & Troubleshooting

Good afternoon for all! I need your help! Yesterday I accidentally dropped my phone and when I looked at the screen I noticed two little problems, it works perfectly, but it has one dark scratch and a little dark spot, but I don't know if they are in the Touch Panel (Or Gorilla Glass, I don't Know) Or they are in the LCD Panel. The Scratch looks dark in front, but if you look putting the phone aside, it illuminates and looks white. The Dark spot becomes larger if you apply pressure. This two problems are almost not noticeable until I open White or Clear colors screens.
I would be very grateful if someone could help me to know from where is the problem, the Digitalizer or from the LCD. Sorry for my bad english! I Still learning!

It's the LCD, i had the same problem with my phone.

Thank's!
Hakkinan said:
It's the LCD, i had the same problem with my phone.
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Click to collapse
Really? :/ Thanks bro, do you know how much do they cost? (The digitalizer and the LCD?

ejsmsupersoyelm said:
Really? :/ Thanks bro, do you know how much do they cost? (The digitalizer and the LCD?
Click to expand...
Click to collapse
I have no idea bro, fortunately i got a replacement.

Related

deep scratch on screen, any scratch remover that you could recommend

hi,
i accidentally scratched my screen, anybody knows what can be done to remedy this?
thanks
actually scratch removers peel down a little bit of your surface and for a touchscreen I can´t recommend any scratch removers at all! Think you have to live with it although even on a normal screen you can´t remove deep scratches only light ones.
though, i think it's there forever mate, a screen change may be?
that's why i always insist on a screen protector since day 1, didn't the package come with a screenguard?
http://www.displex.com/
You can also try and put a screen protector to sort of cover up for it.
yeah, thats what i thought....
thanks for the replies
anheuer said:
http://www.displex.com/
Click to expand...
Click to collapse
Have you looked?
worked for me
anheuer said:
Have you looked?
worked for me
Click to expand...
Click to collapse
which one did you use? the protector or the polish? if polist, it actually took the scratch away without harming the touch sensitivity of the screen?
thanks
HTC Diamond Replacement Screen
HTC quoted a friend £75 for labour and brand new replacement screen.
I used the scratch remover.
And it works pretty nice.
i can only see some leftover superficial scratches when the sun shines on it.
i am happy with it.
75 is not bad for a new screen!
Where did he do that?
in the diamond accesory forum, you will find the same topic.
admin please close this one.

Scratched screen

I have some kind of bad scratches on my screen, I was just wondering if I choose to replace it will I need to swap the digitizer, screen or front case?
Its not causing many problems yet, but in the sun they show up really bad and make things under the scratches kind of hard to see.
delsus said:
I have some kind of bad scratches on my screen, I was just wondering if I choose to replace it will I need to swap the digitizer, screen or front case?
Its not causing many problems yet, but in the sun they show up really bad and make things under the scratches kind of hard to see.
Click to expand...
Click to collapse
The Actual front of the screen is actually the digitizer so thats what you would have to replace, the font case dosent have a clear part its the digitizer
and believe it or not thats probably the cheapest part of all 3 to replace
and if you choose to replace it you can use this guide http://www.youtube.com/watch?v=JaAe0xWdkzI
ZxWelshyxz said:
The Actual front of the screen is actually the digitizer so thats what you would have to replace, the font case dosent have a clear part its the digitizer
and believe it or not thats probably the cheapest part of all 3 to replace
and if you choose to replace it you can use this guide http://www.youtube.com/watch?v=JaAe0xWdkzI
Click to expand...
Click to collapse
Thought so, but thought I should ask anyway, seen some on ebay for £5 or less, might give it a go sometime, thanks for the youtube link as well i'll use it if I do replace it
delsus said:
Thought so, but thought I should ask anyway, seen some on ebay for £5 or less, might give it a go sometime, thanks for the youtube link as well i'll use it if I do replace it
Click to expand...
Click to collapse
Np, i only know about the youtube video as i replaced my Digitizer a few months back was a great help to me.
Plus, the person who made it is a member here on xda if i remember
Just watched the video is a hairdryer/heatgun needed to.soften the glue that holds every thing in? Only thing I don't have lol
Sent from my LG GT540 Swift using XDA App
Hello, I also have scratch on the screen, but they're not scratch "lines": in the center, where I touch most of the times, I have some kind of spots, like the screen had worn in that point because is the most touched. Anyone with this problem? What it could be?
Thanks!
Punkiderma said:
Hello, I also have scratch on the screen, but they're not scratch "lines": in the center, where I touch most of the times, I have some kind of spots, like the screen had worn in that point because is the most touched. Anyone with this problem? What it could be?
Thanks!
Click to expand...
Click to collapse
Check if there's any protection cover on the screen. In case there's no cover and you see the touchscreen was damaged, try to replace it. Someone already have posted youtube link to tutorial. For instance, you can buy a new touchscreen on ebay (i can't post the link)

Mysterious stains under the display glass

Hi everyone,
I've had a display protector on my 4X (~7 months old now) from day one. Lately, I discovered some stains on the display and got a new protector. When I removed the old one, I discovered that those mysterious stains were actually on the display glass. After trying to remove them with a microfibre cloth and finally glass cleaner, I realized they are actually on the downside of the display glass.
I have no clue why they turned out now or even where they come from. The display itself still works perfect.
Did anybody of you experience the same problem? Is it a manufacturing error? Living bacteria colony inside my phone? I have absolutely no idea.
Would an error of this kind be covered by the warranty?
I've attached two pictures, the stains are kind of hard to capture with a camera, but I think you can see them.
Regards,
pint
possibly the outcome of going on XXX sites ,lol only joking, could it be caused by possible condensation or possible that the screen has got so hot sometime due to it having the protector on and staining that way
My computer screen is so dirty, i can't see what you mean
AW: Mysterious stains under the display glass
Mikey94 said:
My computer screen is so dirty, i can't see what you mean
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Click to collapse
Haha, same problem with me
@pitness: it seems like you're german, so check out the P880-Thread on the "android-hilfe"-forum, there is a large thread about your problem...
Well, thanks for the answers, guys.
@friartuckme:
I have an Iconia A500 for a mans special needs jk
@black-duty
Thanks for the tip, i checked the forum, but the only thread I found was "dust particles under the display"... The pics there actualy looked like dust particles, unlike the "stains" on my phone. I guess I'll just trust try to get a fee warranty repair... After all, the only thing I can imagine is actually a condensed fluid (It never got wet, so... Sweat from my pockets?! but wouldn't that more likely kill the electronics?).
edit: btw what the hell guys, clean your computer screens! totally worth it.
pintness said:
Well, thanks for the answers, guys.
@friartuckme:
I have an Iconia A500 for a mans special needs jk
@black-duty
Thanks for the tip, i checked the forum, but the only thread I found was "dust particles under the display"... The pics there actualy looked like dust particles, unlike the "stains" on my phone. I guess I'll just trust try to get a fee warranty repair... After all, the only thing I can imagine is actually a condensed fluid (It never got wet, so... Sweat from my pockets?! but wouldn't that more likely kill the electronics?).
edit: btw what the hell guys, clean your computer screens! totally worth it.
Click to expand...
Click to collapse
I got almost the same stain as you got looking from the picture and im confident that it is dust or some dirt that got in. Thats because when it first started to get under my screen it looked more like dust particles but know it more looks like a dirty stain like your pictures.
Also when i first noticed the stain forming it came in from the angle where the front camera is top right corner. I also see some slight gap there between the display and the cover at my phone.
Im going to send it back soon since it really annoys me.
I have the same problem. It's definitely no dust. The stain was small but became bigger and bigger. Have you found a solution yet? I found this post:
snekler said:
hello you ,i had the same thing with dust ,so i used this video can't post link, search youtube for 'disassembling lg p880 and i cleaned but was no dust its some sort of oxidation it was really hard to clean i used spirit ,but now its ok my screen is ok:victory:
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Click to collapse
Hope it helps.

Back Glass crack, help?

Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
manniekotty said:
Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
Click to expand...
Click to collapse
It's easy to change, the back part is just glued to the front part, there was a video that showed that you can remove the back part just by heating up the back part.
But I don't know where you can buy spare parts I think it will be expensive though.
Here is the disassemble video:
http://www.youtube.com/watch?v=jNrtamZuf7E
Here is a site where you can buy spare parts (Found in the description link of the video)
http://rounded.com/xperia-z-l36h/
xperia z back glass broken
same here with me my xperia z back glass is broken i left it on charging and dont no how my back glass is broken
ishun06 said:
same here with me my xperia z back glass is broken i left it on charging and dont no how my back glass is broken
Click to expand...
Click to collapse
I don't hope it was because of some heat source from the phone itself. That would mean trouble for all of us.
manniekotty said:
Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
Click to expand...
Click to collapse
I don't understand do you use the back of your phone a lot?
Same here. I am from Viet Nam. And my Black Glass screen - FRONT SCREEN is broken from hear speaker to left size of the screen. Now i can use this phone Normally but anything i have is half touchscreen. So Harder to control it .....
I waiting to some place sell this LCD parts. I think the LCD and Touch panel is 1 parts and that part is too too too expensive. And Heard somewhere when we replace the Touchscreen this phone is not have water proof......
What the suck Dragontrail glass......and SONY logo !! dude..... i can believed this glass it broken easily !! And now i dont know how it broken. I just charging the phone over night.....
Goodluck for all Xperia Z member whom do not have this problem !!! =((
iDroid8 said:
I don't understand do you use the back of your phone a lot?
Click to expand...
Click to collapse
He might not, but I can imagine that it's annoying when you know that there is a crack on the back.
Same as when you do a test to see if there are dead pixels, you see some, but you only see them when you do the test, many people might be annoyed by the fact that there are dead pixels.
Dsteppa said:
He might not, but I can imagine that it's annoying when you know that there is a crack on the back.
Same as when you do a test to see if there are dead pixels, you see some, but you only see them when you do the test, many people might be annoyed by the fact that there are dead pixels.
Click to expand...
Click to collapse
I'd understand if it was on the front, but this is on the back, and for some reason, when there's nothing wrong the front he feels he has to look at the back?
iDroid8 said:
I don't understand do you use the back of your phone a lot?
Click to expand...
Click to collapse
Hello,
The problem is that I own this phone less than a week.... so It botter me a LOT! It's really annoying when you buy something new, and it scratches, or break, or something like that.
I'm waiting for replacement parts......... hope they are available soon
manniekotty said:
Hello,
The problem is that I own this phone less than a week.... so It botter me a LOT! It's really annoying when you buy something new, and it scratches, or break, or something like that.
I'm waiting for replacement parts......... hope they are available soon
Click to expand...
Click to collapse
And there I thought i gave you a link already, maybe I should remove it....
Dsteppa said:
And there I thought i gave you a link already, maybe I should remove it....
Click to expand...
Click to collapse
Yes, I saw it, thanks for that, but it's out of stock..... unfortunately
between you and me.
Glass of the phone is "piece of s_h_i_t". Annoying and "unlimited" finger prints makes this phone looks like $200 Chinese copy.
Plus another problem with screen cracks like on Nexus 4.
Great job keep it up :silly:
Another Broken Class
Yes same here, my back glass cracked...... Its was in my pocket then I pulled my phone out and put it on a leather couch, within seconds I heard a "Tick" I picked up my phone and the glass had cracked.
Hot in the pocket and cold leather couch made this glass crack. also happened to my wifes phone 20mins ago when she put it on the kitchen bench.... that's what made me write this to this thread.
Massive fault with this phone. Totally ruined the IP rating now which was the reason why I brought this phone. And there is no where selling replacements of glass yet.
avetny said:
between you and me.
Glass of the phone is "piece of s_h_i_t". Annoying and "unlimited" finger prints makes this phone looks like $200 Chinese copy.
Plus another problem with screen cracks like on Nexus 4.
Great job keep it up :silly:
Click to expand...
Click to collapse
If you do not like style..well xperia z and glass type is not for you..glass is elegant to see...plastic is not..its up to you how to handle it
sent from my XPERIA Z using tapatalk
lyndonguti said:
If you do not like style..well xperia z and glass type is not for you..glass is elegant to see...plastic is not..its up to you how to handle it
sent from my XPERIA Z using tapatalk
Click to expand...
Click to collapse
WTF man ?
Read my post again.
Did I said I don't like the phone?
Did I said I don't like a design?
Did I said I like plastic more ?
The glass/quality of the phone is ****ty garbage. Because is getting dirty/dust so easy + hard to clean.
Totally when the phone is dirty it looks like a Chinese copy.
Regards.
avetny said:
WTF man ?
Read my post again.
Did I said I don't like the phone?
Did I said I don't like a design?
Did I said I like plastic more ?
The glass/quality of the phone is ****ty garbage. Because is getting dirty/dust so easy + hard to clean.
Totally when the phone is dirty it looks like a Chinese copy.
Regards.
Click to expand...
Click to collapse
lol i always around the xperia thread reading everything like i always doing in galaxy s2 thread...i have no idea that it was you
well sorry if you take it personally....anyway respect your decision :thumbup:
i was refering to general all who dont want glass
lyndonguti said:
lol i always around the xperia thread reading everything like i always doing in galaxy s2 thread...i have no idea that it was you
well sorry if you take it personally....anyway respect your decision :thumbup:
i was refering to general all who dont want glass
Click to expand...
Click to collapse
haha :laugh: Peace :good:
nhonbeo said:
Same here. I am from Viet Nam. And my Black Glass screen - FRONT SCREEN is broken from hear speaker to left size of the screen. Now i can use this phone Normally but anything i have is half touchscreen. So Harder to control it .....
I waiting to some place sell this LCD parts. I think the LCD and Touch panel is 1 parts and that part is too too too expensive. And Heard somewhere when we replace the Touchscreen this phone is not have water proof......
What the suck Dragontrail glass......and SONY logo !! dude..... i can believed this glass it broken easily !! And now i dont know how it broken. I just charging the phone over night.....
Goodluck for all Xperia Z member whom do not have this problem !!! =((
Click to expand...
Click to collapse
same issue is with i hav given my phone in service center they are annoying that it was a physical damage but after request they accepted the phone said that there is no scracth and pressure on it we send this phone to there head office in the research team in manufacturing plant they will check the phone heather it was external damage or itself hell this time sony customer service is very poor in the custumers service apple and samsung are vry good aplle was best in case of customer service i left my phone on charging overnight more than 9 hours dont knon when the glass is broken when i wake up and remove my phone the back glas is broken a hair line type crack is there from top to bottom edge to edge it was not noticable but it was broken hell this time with the sony poor customer service even the service center talk rudly what can we do the its not tough as steel sony was clamig that it was the toughest phone in the market and all ....
This could be a serious problem that could affect all devices, I always charge the phone at night, stays that way like 7-10 hours, I didn't thought that it could crack when the temperature varies. Not cool SONY!
Wow, this topic got me worried a lot.
After having a look at this video I tought it would be strong:
http://www.youtube.com/watch?feature=player_embedded&v=o3yMw2L3tJA
As that guy sure is smacking the phone all over the place without any damage left to the phone.
I think your problem must have something to do with heat when charging.
But that should not be a problem as this phone is also "snow proof".
Taking it from the snow to inside should make it crack aswell then?
Sure hope you guys get your phones fixed soon.
Kind regards, Stefan.

Screen Stripes while screen off

The other day I was sitting in front of my computer with my One beside me. I checked my phone, turned the screen off and tried to put it away.
In the putting away process, the lighted computer monitor was reflected on my One's screen (which was off and black then), and I noticed horizon stripes on the One's screen.
I put some pictures below to help you guys understand how I got it, though the stripes are not that easy to be caught with my iPad. But you should be able to identify the stripes if you check out the silver part of the reflection.
(Damn, the pictures are upside down)
It is more like a manufacturing process rather than an issue, and the stripes are totally invisible when I use the phone, they are even barely visible under sun lights while the screen is off, however, pretty easy to notice in front of my LCD monitor though.
Again, it is totally no issue for me (and for anybody else I think, because I do not seem to find a thread about this on XDA or Google). I love my One, it is gorgeous and a piece of art. :victory:
I create this thread just to see if anybody else had ever noticed these stripes, or if I am the only "lucky" guy.
FYI, mine is US 32G unlocked model
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
cihanleanne said:
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
Click to expand...
Click to collapse
Thanks. The word digitiser really made that thread hard to find. Your picture looks much nicer.
cihanleanne said:
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
Click to expand...
Click to collapse
It's the digitiser, I'm not sure what's bad about it.
There's nothing bad about it. It's normal. On the Xperia Z it is a Grid of dots that are easily visible in light even while the screen is on. Neither phone is broken, and you can't see it on the One unless you really look close on an extremely silly angle.
biffsmash said:
There's nothing bad about it. It's normal. On the Xperia Z it is a Grid of dots that are easily visible in light even while the screen is on. Neither phone is broken, and you can't see it on the One unless you really look close on an extremely silly angle.
Click to expand...
Click to collapse
Xperia Z has sensor on lens
cihanleanne said:
Xperia Z has sensor on lens
Click to expand...
Click to collapse
oh its you again..
ITS NORMAL...
OK?
http://www.ifans.com/forums/threads/how-the-touch-screen-works.83706/
IINexusII said:
oh its you again..
ITS NORMAL...
OK?
http://www.ifans.com/forums/threads/how-the-touch-screen-works.83706/
Click to expand...
Click to collapse
do you know what is in cell touch or sensor on lens is
Well there's at least 3 of these threads actually lol. And yes it's the digitizer. Every phone will have this to some degree but they don't all have the same pattern. Maybe you'll hate me after I tell you this but you can see them very faintly when the screen is on with a pure white background That's what the other threads were about. Not a big deal at all though (you and most didn't even notice them did you? )
Sent from my HTC One using xda app-developers app
Duplicate thread. Closed

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