Wifi refuses to connect - Nexus 6 Q&A, Help & Troubleshooting

Hi -
My wifi at home is being displayed, but it is always stuck at Connecting... How do I fix this?
SO here's what happened - I accidentally turned off the wifi router at my home and then turned it back on again. After that, the phone simply refuses to connect to it. I'm able to see that the wifi is available, but upon trying to connect to it a million times, it simply goes from Authentication --> connecting --> saved. This keeps repeating. I've had the same results for the stock, Pure Shamu and Minimus. My nexus 5 running minimus and my Gnex running 4.4.4 PA have absolutely no issues, so it's got nothing to do with the router itself.
I rolled back to my previous backup of the stock rom and wifi mysteriously started working. Out of curiosity, I turned off the router again just to see if it happens again, and it did. Is this an actual bug floating around? Or is something messed up with my phone?
Also, how the heck do I disable the "Avoid poor internet connection" option? I find it nowhere!

Related

WiFi fails to reconnect

I have a Tilt with the stock AT&T ROM and HardSPL. I keep the HSDPA data on all the time and connect to my wireless access point while at home.
I understand and am fine with wifi disconnecting in sleep mode - email still checks using HSDPA. What normally happens is when I power the Tilt back from sleep the WiFi connects back to my access point.
I've noticed more than a few times however that coming out of sleep WiFi doesn't even attempt to reconnect to the access point. It is on in Comm Manager and appears to be associated with my AP, but checking the IP online shows an AT&T IP addr, not my CATV provider.
The only way to get back on WiFi is to shut off the phone (or reset). I don't want to keep WiFi on while in standby, I just want it to reconnect when it should.
Has anyone seen this behaviour?
Cheers,
Todd
Wifi access point problem
I had a problem where suddenly after months of use with my home wifi router, it suddenly would not connect with the router anymore. Would show that it was trying to connect, and then would suddenly not connect and try another router on the list.
I tried reseting and everything. Tried re-entering the password for my router as I thought that was the problem. finally the only fix i found to work was to actually delete the access point from the phone... then reset and then let it find it all over again from scratch. And miraculously that time it worked.
I know this is not exactly your problem, but hope it helps.
I will try that and see what happens. It seems whatever sub-routine that turns the wifi on isn't running at times and doesn't even attempt to search.

[Q] Wi-Fi Woes

Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
When you have wifi on, go to menu settings and 'Wireless and network'. In Wi-Fi settings you can change the Wi-Fi timeout.
nickbarbs said:
Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
Click to expand...
Click to collapse
Try goin to settings->wireless and networks-> wifi settings (menu key)advanced and set the sleeping policy to never
I've done that...
i *Think* i've fixed it. I was using WPA2 IPK encryption or whatever.. Switched back to the 64 bit crappy WEP. Wifi was on all night and all morning with no cut out.
Might be just another linksys-is-crap situation.
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
gluvox said:
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
Click to expand...
Click to collapse
part of the IEEE 802.11n standard is backward compatibility with all previous 802.11 standards IIRC, so there should be no need to buy a new n device.
HOWEVER, i am also having issues with my wi-fi and my g capable router. i will meddle around with some phone and router settings to see if i can fix this, this is one area were i can actually be of some use on this forum
Hi. It turned out the wifi was broken on my captivate. I reset it to stock and it's all better. It had been working up to the previous day so I assumed that it was still working. The router goes down intermittently in general, so I've ordered a new one to see what's up.
Hi, I'm back! So after resetting the phone and getting wifi to actually connect (rather than being stuck searching for IP address), I'm now having the exact same problem is the OP. The OP seems to have solved this by switching to WEP. I tried this and it doesn't work. My timeout is set to never. Also, it's the same at home (I replaced my router) as well as at Starbucks and a friends house.
I'm connected, but can't download or sync. It works initially and then stops, and then comes back in briefly and then stops, all the while "connected." Sometimes I can fix it temporarily by turning off wifi and then turning it back on.
SO what's the deal? Is it a hardware problem? Is there some secret magic code?
edit: Just disabled encryption - same problem.

Stock, suddenly no wifi.

(5.1.1) I was on wifi at home. I headed out and have been on mobile data for most of the day. I went for a coffee and my wifi won't work. Tried turning the phone off and airplane mode.
When I click Wifi it says it's on with no networks available. I click More settings and it says Turning Wifi on, but doesn't.
I'd rather not reset the phone, any ideas? Thanks.
yea, reboot your phone.
Aston Martin said:
(5.1.1) I was on wifi at home. I headed out and have been on mobile data for most of the day. I went for a coffee and my wifi won't work. Tried turning the phone off and airplane mode.
When I click Wifi it says it's on with no networks available. I click More settings and it says Turning Wifi on, but doesn't.
Click to expand...
Click to collapse
I had that symptom once, while waiting in a doctor's office. Shutting down and booting back up solved it, but this was a few OTA builds ago (i.e., I'm currently stock, lazy me).
Perhaps delete/forget your current WiFi connections and retry?
- ooofest
ooofest said:
Perhaps delete/forget your current WiFi connections and retry?
- ooofest
Click to expand...
Click to collapse
My connections don't even show up. I'm gonna let the battery run flat and then try... if not, then reset phone.
I let my battery die, my phone turned itself off after about 4% remaining. 10 hours later and when you hit the power button , it shows the low battery warning, but won't turn on.
So, the battery wasn't completely dead. I needed my phone, I plug it in to charge... And WiFi!!!!!!
Just updated to lmy48m... no wifi again. YAY!!! <_<
I'm having this exact problem w/ my WiFi, and I'm now suddenly getting the "!" appearing ever since updating to LMY48M.
i've been having this problem with build LYZ28J & LYZ28K randomly wifi would stop working. i'd reboot my phone and it would work again then it stoped, so i called Tmo got a replacement this time it took a few days and happened again this time i called Google and they called Motorola they had me wipe cache while i was on build LYZ28J and it worked... then i got the LYZ28K update then 3 days later this morning wifi stoped working again. So i figured doing a cache wipe would work again, but it didn't so i backed up everything and booted into recovery and wiped the phone thinking it would work but that did... still shows Wi-Fi toggle off and says turning on Wi-Fi. Called Tmo again they told me to take it to astore anfd get it diagnosed but im going to call google and see whats up. anyone have any luck getting this fixed ?
I'm also having this problem. Stock 5.1.1
Well I get my replacement phone today let's see if this issue happens I'm going to set it up as a new device.
I had the same problem. I've had pretty terrific success disabling Google Connectivity Service, which I think is somehow related to Project Fi. I went into apps, force stop, disable. Since then, I haven't had to reboot my phone. Before that, I was rebooting, toggling airplane mode, etc.
It's not 100% better though. I have had to toggle airplane a few times. But it's been much less frequent than before.
Suddenly happened today, probably the second time ever. No WiFi saved networks, couldn't locate signals, etc.
Rebooted the phone, everything fine again.
Odd.
- wader
I can not connect at all to my work's wifi where I have to enter my AD username and password, just can't connect. It worked mostly fine before Andorid 6.0
It is flaky on regular WPA2 wifi too at home, sometimes have to toggle the wifi or even reboot.
Wifi on the Nexus with Android 6.0 is poor to junk basically.

Moto G (Dual Sim) Internet Connectivity Issues

Hi, I'm new here so forgive me if I do something wrong^^
First of all, I have a Moto G 2014, Dual Sim which is running on 5.1.1, to be more specific, this ROM. I was using this ROM for about 4 months already so that shouldn't be the issue. My problem is that after my phone connects to the internet, usually using H+. The connection to the internet is working perfectly fine, but after a while of not using the phone it loses the connection. It still tells me that it got a strong H+ connection, but nothing (browser, apps, anything) is able to connect to the internet. Enabling & disabling airplane mode usually fixes the problem. From time to time it also happens, usually when I lost some sort of wifi connection (regardless if I disabled wifi or I got out of range) it happens that it shows full connectivity but with an exclamation mark. This only goes away if I reboot or enable & disable airplane mode again.
Is this issue known/is there any solution to
I have been experiencing the exact same thing as of lately. I thought it was a byproduct of downgrading from (Stock) Marshmallow to (Stock) Lollipop (yes! it's happening even on stock ROM) where at times the WiFi losses connectivity when the phone had been sleeping for awhile...even though I have the "Keep WiFi on during sleep" option on under WiFi's advanced settings. I had no idea that it also happens with data connections ! ...as I don't use it (too expensive for me), now I'm uncertain what could be the cause. I can see how this would be an inconvenience if you use a lot of social media apps as I sometimes do not get my WhatsApp messages when this happens and sometimes I don't even receive my Hangouts messages until I open the app manually.
It's strange, at times when my phone sleeps for awhile and it losses connectivity and I wake it, it will reconnect just fine and other times it just goes into this state where it reconnects with full signal strength but with an exclamation mark next to the WiFi icon in the notification bar. When this happens, no matter what I try it stays in this state, I tried turning off WiFi and turning it back on, also forgetting the network and entering the info and reconnecting to it but none of that works. I didn't know that turning on and off airplane mode can help....I'll have to try that one, rebooting the phone was the only solution I found which is just inconvenient and somewhat annoying.
I too, am interested in a proper solution. I don't know why the phone ignores the "Keep WiFi on during sleep" option or why at times it connects but have not internet access! It should be noted that it's not a problem with the network, It's not due to an incorrect password or anything like that as I am the one that administers those things and when it happens other WiFi devices such as my Tablet PC, Laptop etc can connect and access the internet just fine and it only happens sometimes on the phone (Moto G 2014). This doesn't seem to happen in Marshmallow...but I hate Marshmallow and I can't remember having this issue on Lollipop post Marshmallow update (how I wish I had never tried out Marshmallow!!!), which is why I thought it was related to downgrading, .......did you downgrade ?

wifi keeps searching

hi all. i am on android 6.0.1 build 23.5.A.1.291. My problem is that my wifi keeps resetting and searching. i am traveling so its not my personal router that is an issue. my tablet and laptop connect to the same routers here without issue but my phone tries to connect various open connections but immediately resets all connections and starts searching for them again. occasionally it connects for a second. the same issue occurs if is set my tablet as a hotspot so i doubt it is related to the available connections. also for some reason i don't seem to have any advanced options anymore to tell the phone to sop scanning. Any help would be much appreciated. so far I tried turning airplane mode on and off as it seems have started at the airport, reset all network connections , general powering down and up etc. nothing seems to work.
hey, i know this post is quite old yet i only found it now facing exactly the same issue. it all started at my parents when phone was suddenly not able to connect (exclamation mark on wifi icon in status bar). i restarted router but it did not help. when i came home i faced the same issue. both routers are different, different provider, etc. before the weekend all worked fine so not really sure what happened. not the phone (z3c) keeps searching for wifi, displays the list for a few secs and searches again.
i tried what was suggested in other topics, like here:
https://forum.xda-developers.com/z3-compact/help/wifi-issues-z3c-marshmallow-fix-t3390859
or
https://forum.xda-developers.com/z3-compact/help/wifi-randomly-disconnecting-575-t3435244
but nothing helped. now considering to re-flash the latest firmware. trying my luck here before i do so.
current sw on 23.5.A.1.291
update:
1) i tried to repair the phone using Sony Companion .. did not help
2) flashed it with the latest sw .. did not help
in both cases sw version was D5803_23.5.A.1.291_1288-5411_R12D. when phone starts for the first time it shows wifi networks. but just for a while, that it starts "searching for wifi networks..". when i select my wifi network, fill in the password and click connect it says "failed to connect to network". i can already see on the background that the phone is again searching for wifi networks. if i try to connect at the right moment network is saved. but then it does not connect. or sometimes it does but "checking connection" takes ages and wifi symbol in top bar keeps appearing and disappearing. at the end it shows error message "could not connect to internet".
what could be the problem?
update 2:
https://www.youtube.com/watch?v=W2BE2PRljm0

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