Water damage indicator - G 2014 Q&A, Help & Troubleshooting

Does anyone know where the water damage indicator is located? I just bought one from Amazon and it has a big red sticker on the back. Hoping that's just a random sticker.

homerunbm33 said:
Does anyone know where the water damage indicator is located? I just bought one from Amazon and it has a big red sticker on the back. Hoping that's just a random sticker.
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Its a random sticker. The water damage indicator is usually hidden from the customers view and can only be accessed by opening up the device. You got nothing to worry about

KrishnaSagar said:
Its a random sticker. The water damage indicator is usually hidden from the customers view and can only be accessed by opening up the device. You got nothing to worry about
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Awesome! Thank you

Related

3 Holes 1 says void ATT TILT

Can any body else with ATT tilt take the battery cover off and see if it says void in white letters in the 3rd hole closer to the right (last one on the right after the antena) very strange I never noticed this before.
Maybe non tilt peeps can see as well. Thanks
AT&T Tilt: The bottom right screw on mine has a void cover over it.
anonova said:
AT&T Tilt: The bottom right screw on mine has a void cover over it.
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Thanks, so I guess its just a VOID cover. Didnt notice it before.
MAYBE ITS A BUTTON TO ENABLE THE VIDEO DRIVERS!!!!!!
Poke it.
I dare you.
Hahaha!! LMFAO!!!!
tyeo098 said:
MAYBE ITS A BUTTON TO ENABLE THE VIDEO DRIVERS!!!!!!
Poke it.
I dare you.
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Lol! Too funny!
Void? Sometimes is about warranty.
Some company, for trying to be sure you won't try to fix something and then decide to give it back to them for an exchange, they put this stickers and the idea of VOID is that, if you remove that sticker, then your warranty is void, cause you tried to "fix" instead of send it to them.
What he is talking about, is NOT a sticker. Its something INSIDE the 3rd home from the right. You have the two GPS plugs on the left, above the camera port, and between the camera port, and the speaker, is a 3rd small hole, and inside says VOID. Again, its not a sticker placed over a hole, but something about 1MM down INSIDE a hole. I have the same "void" showing on my phone.
Good god, seriously? Can't anyone search?
It's a water damage sticker. It turns red/orange if it's wet. Feel free to try it.
It IS a sticker
Gibbage said:
What he is talking about, is NOT a sticker. Its something INSIDE the 3rd home from the right. You have the two GPS plugs on the left, above the camera port, and between the camera port, and the speaker, is a 3rd small hole, and inside says VOID. Again, its not a sticker placed over a hole, but something about 1MM down INSIDE a hole. I have the same "void" showing on my phone.
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It actually IS a sticker. It is made of a hard, brittle plastic that is designed to break up and fall apart if an attempt is made to remove it. My AT&T Tilt had one over the lower right screw. On your phone, the sticker is stuck to the top of the torx head screw, which is recessed about 1mm in the hole.
Like someone else said, if you return the phone and sticker is gone, No warranty return for you.
It is not the water damage sticker. The water damage sticker is yellow/off white, square, and doesn't say "void". It turns red/pink when exposed to water. There is one inside the battery compartment and one or two inside the phone (stuck to the mainboard). They serve much the same purpose, though. If they have changed color, no warranty return for you.
Thanks for the info. I thought that the VOID sticker was part of a shock detection system, that if dropped, moved the void word into view, thus voiding the phone. I guess a big dent in the case does the same job.
Hahah almost right after I got my tilt, i poked that gently and it went through.
*Facepalm*

VOID sticker under battery cover? *PLEASE HELP*

What is the void sticker under the battery cover on my TILT? Is it supposed to be showing?
As a guess...I'd say no.
Usually that happens when a sticker that needs to be removed to open the device is removed, leaving behind the word void repeated several times. It's impossible to replace the sticker and lets the service outlet know you've been fiddling. If you haven't been fiddling, I'd be worried you have a badly recon'd unit...
Steve-C said:
As a guess...I'd say no.
Usually that happens when a sticker that needs to be removed to open the device is removed, leaving behind the word void repeated several times. It's impossible to replace the sticker and lets the service outlet know you've been fiddling. If you haven't been fiddling, I'd be worried you have a badly recon'd unit...
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WHAT THE ****.....
I ordered a refurb to replace my brand new TILT and my new Tilt has the VOID STICKER showing under the battery cover.
I haven't done ANYTHING under the cover, only flashed a ROM. It works perfect. Now I'm scared i can't return this because of that stupid sticker for some reason showing!!!
So either my new or old tilt is messed up
Its ok, relax. Im guessing your talking about the void sticker that is covering the screw in the left bottom corner? My Brand new tilt from att has it too. Its so you cant get in with out takin the sticker off. Cheers!
The void sticker should be covering one of the #5 torx screws on the back. In order to open the phone, you would have to remove the void sticker, thus voiding your warranty. No worries everyone has a void sticker not just you.
Oh that lil sticker! Bout 1mm big? I hadn't even noticed it before! I thought there was another sticker that when removed revealed the word void. That little thing seems awfully easy to remove and replace. Not going to try though! Sorry for the panic!
It's definately normal - my MDA Vario III has exactly what you describe showing (and has done from the box).
It's only normal if you're talking about the little black sticker with white letters covering the screw.
If you're talking about the white sticker behind the battery & it has Red letters saying VOID, then you need to worry. That is the moisture meter sticker & it means your device has been wet enough to activate the sticker.
ha, yeah thats the one. phew...thanks guys.
now to find out why my refurb I got has no sticker....
warranty dept just asked me color of same sticker....I truthfully said whitish but slightly greenish...i thought all I needed was a battery/charger for my dead phone but they said phone needed replacement...I noticed black VOID capscrew right after hanging up...googled up you guys. I was warned warranty void if moisture damage. Does no red VOID mean no chance they will try to say moisture involved and deny warranty? ( another post said they tried him) should sticker have been brighter white? I dont want any surprises after I send mine back.

G1 water damage stickers question

I know the G1 has two water damaged stickers. One on the side, and one on the main board. I also know T-Mo wont accept it if the one on the side is pink/red. What I don't know is, if the one on the side is white, and the one inside is pink, what will happen then?
If you don't know, then you don't know right? Will they still charge your account if you sent it in for a replacement?
Ideas, own experience, or thoughts?
So you opened up your phone to see the if the mainboard has water damage? Wouldn't that void the warranty already.
xsnipuhx said:
So you opened up your phone to see the if the mainboard has water damage? Wouldn't that void the warranty already.
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Based on the HTC repair manual, on page 96 of 113 (or search for water), it shows there are (2) water damage stickers. But whats interesting (too me) is the one on the side says "this label assemble by vender" while the one on the board doesnt.
There seems to be a few of these white stickers that say pass everywhere. I'm not sure if they are water damage stickers or not.

Water damage?

How can I tell if the phone has water damage?
Where is the indicator?
gtmaster303 said:
How can I tell if the phone has water damage?
Where is the indicator?
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There's one behind the SIM Cover (open back with special tool or paperclip, the bit labeled "Lift to access Micro SIM").
I'd read that everything in the Droid4 is supposed to be coated with a water-resistant coating...but I'm guessing the water damage indicator isn't.
If the phone has red lines on the indicator, does that mean it's activated?
Or does it turn solid red when damaged?
gtmaster303 said:
If the phone has red lines on the indicator, does that mean it's activated?
Or does it turn solid red when damaged?
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red lines means it hasn't been wet, it bleeds out to one color when it's been wet.
bdbraaten said:
red lines means it hasn't been wet, it bleeds out to one color when it's been wet.
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Are you sure? I just sent my phone in for repair, and after more than 2 weeks they send it back to me saying that the phone has been water damaged
The indicator is white, but has red x's all over it
I told them the phone has never been near any water and they told me that the main board inside had corrosion from liquid. The damn plastic was still on the back of the phone covering the camera lens. How the hell could it possibly be wet???
gtmaster303 said:
Are you sure? I just sent my phone in for repair, and after more than 2 weeks they send it back to me saying that the phone has been water damaged
The indicator is white, but has red x's all over it
I told them the phone has never been near any water and they told me that the main board inside had corrosion from liquid. The damn plastic was still on the back of the phone covering the camera lens. How the hell could it possibly be wet???
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Yes I'm sure. Every phone I've had since they started putting those moisture indicators on them has been white with red x's through it. The ones that have gotten wet (wife spilled on hers and another one our kid stuck in his mouth) have bleed out into either a pink or light red solid color. The red ink they use bleeds very easily with minimal water contact, that's why they use it.
I don't have an explanation for what they're telling you about the board having water damage, I have no idea what other kind of indicators might be inside the phone. The weird thing is I thought these Droid4's were supposed to have a coating on them to repel water so it's odd that water would get inside it without setting off the moisture indicator.
bdbraaten said:
Yes I'm sure. Every phone I've had since they started putting those moisture indicators on them has been white with red x's through it. The ones that have gotten wet (wife spilled on hers and another one our kid stuck in his mouth) have bleed out into either a pink or light red solid color. The red ink they use bleeds very easily with minimal water contact, that's why they use it.
I don't have an explanation for what they're telling you about the board having water damage, I have no idea what other kind of indicators might be inside the phone. The weird thing is I thought these Droid4's were supposed to have a coating on them to repel water so it's odd that water would get inside it without setting off the moisture indicator.
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Apparently they have another indicator inside the phone. I agree with you, I don't know how water could've gotten in the phone without setting the visible indicator off. On top of all this, it took them 2 weeks to tell me my phone was liquid damaged. This is not what I'm used to expecting from Motorola. Honestly, I've never seen such a shady repair before. I'm very annoyed to say the least. Time for an insurance claim...
They're saying the board itself was damaged. Considering how long the Droid 4 has been out, have you tried going to Verizon? You should still be covered under their one-year, and VZW is generally pretty good about replacing phones and asking very few questions. (They've replaced my phones running Cyanogenmod before, for example, because it was obviously a hardware problem.)
omniuni said:
They're saying the board itself was damaged. Considering how long the Droid 4 has been out, have you tried going to Verizon? You should still be covered under their one-year, and VZW is generally pretty good about replacing phones and asking very few questions. (They've replaced my phones running Cyanogenmod before, for example, because it was obviously a hardware problem.)
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Thanks but sadly I'm not a verizon customer. Bought this phone hoping I could get the GSM working and have it run on AT&T. You think they would still replace it? I don't have the original purchase receipt or anything.
gtmaster303 said:
Thanks but sadly I'm not a verizon customer. Bought this phone hoping I could get the GSM working and have it run on AT&T. You think they would still replace it? I don't have the original purchase receipt or anything.
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Did you purchase the phone from Verizon or somewhere else?
bdbraaten said:
Did you purchase the phone from Verizon or somewhere else?
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Somewhere else.
got it on Ebay
gtmaster303 said:
Somewhere else.
got it on Ebay
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No offense but then why would you even take it back to Verizon?
You took a risk buying off eBay, own up to that risk and accept the consequences from it.
I'm sorry this has happened to you, but taking a product into a store you didn't purchase it from is fraud.
OP never said they were going to take it to VZW, somebody else suggested that
Pretty sure OP sent the phone back to Motorola, which is legit as far as I'm concerned.
gtmaster303 said:
Thanks but sadly I'm not a verizon customer. Bought this phone hoping I could get the GSM working and have it run on AT&T. You think they would still replace it? I don't have the original purchase receipt or anything.
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podspi said:
OP never said they were going to take it to VZW, somebody else suggested that
Pretty sure OP sent the phone back to Motorola, which is legit as far as I'm concerned.
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Based on this post and the comment I bolded he seemed to be considering it. I agree up until this point he seems to have handled it in a legit fashion but seemed to be considering a move that wasn't legit that's why I made the statement I did.

[Q] is this the water damage indicator or 'void' indicator?

Hello just purchased one from ebay and upon opening the back, I see red inside of a hole along the bottom of the phone, right next to the stylus. is this the water damage indicator or one of those the warranty 'void' indicator when someone opens the phone ?
thank you in advance!
I hope not because mine too is orange, and ive just sent it off for repair due to broken charger port !
If its water damaged, Im screwed cause they wont fix it !! Not that my phone has ever got wet, Although ive used it in the bathroom when showering.
i dont think its a water damage indicator. it seems a part of the touch button ribbon connectors
nokiamodeln91 said:
i dont think its a water damage indicator. it seems a part of the touch button ribbon connectors
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i have an AT&T version in front of me and there's no 'red' looking thing inside that hole, so I'm just skeptical. thanks.
I am not sure, but I am sure they are all over the back cover. Not sure if that's the only places.
I have black version and its not orange and I have opened it up.
Sent from my GT-N7000 using Tapatalk 2
Yes, it is orange. Looks normal hardware.
Sent from my GT-N7000 using xda premium
slamming_sammy1 said:
Hello just purchased one from ebay and upon opening the back, I see red inside of a hole along the bottom of the phone, right next to the stylus. is this the water damage indicator or one of those the warranty 'void' indicator when someone opens the phone ?
thank you in advance!
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there is nothing external to see except on some batteries. 2 are located on the back housing just below the headphone jack and it is white with blue xxxxx the other is just to the side of the bottom speaker and its just white... there is also one white one under the motherboard
hope this helps...
be sure to check the screws for markings, paint, so you know which go where. Lol.
Note if you have water damage, dont do this, unethical. If its a false positive. Then commence. Its all about ethics.
Sent from my GT-N7000 using Tapatalk 2
slamming_sammy1 said:
Hello just purchased one from ebay and upon opening the back, I see red inside of a hole along the bottom of the phone, right next to the stylus. is this the water damage indicator or one of those the warranty 'void' indicator when someone opens the phone ?
thank you in advance!
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I was wondering if anyone was able to confirm if the hole with the red is a water indicator or some type of seal.Or part of the insides.
I can not seem to find a definite answer by the internet where the indicators are as i noticed this my self on my handset.

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