firmware update made photos disappear from Album app - Xperia Z3 Compact Q&A, Help & Troubleshooting

Updated my firmware today and just noticed that the Album app no longer shows the camera photos I took before the update. Or, to be more precise, it shows all those photos in the mashup of all images from all apps on the main Album screen (which I've always found insanely annoying), but when I select the "Camera" folder from the menu, the "Photos" subfolder shows only the couple of pics I took since the firmware update but none of the dozens I took before the update.
Anyone else have this problem?

The camera has to reset the storage folder setting from internal to SD. (at least it had to be done with me)

Yes, I managed to fix it in the end by deleting data from the Media Storage process/app then refreshing the search index in File Commander. Everything is back to normal now (but thanks Sony for the SNAFU)

Related

HTC Zoe not detecting the 20 images and 1 mp4 as a "Zoe"

Hi, I'm hoping someone can help me.
I have just backed up my phone and reset it back to factory (A seperate unrelated reason I wont go into).
Since doing so, I copied my DCIM folder back to my phone and restored all my usual apps and settings.
In going into my gallery and events, I expected to see all of my Zoe 3 second videos there as usual, with the ability to click on it and play around with the 20 photos it has in the editor.
However, the phone seems to have detected the images and the video as completly seperate with no recognition for them all being part of the same "zoe"?
Is there another file i need to restore? I took a copy of everything i could see via a usb connection to my PC (including all hidden files and folders)
It seems a little odd that i cant seem to copy the 20 images and 1 mp4 file off the phone then restore them at a later date if i wish to create a 30second edited zoe.
Has anyone got any ideas?
Cheers,

[Q] Database changed or Memory Unavailable Error in Album

Hi -
I had updated my XZ1 to 4.4.2. In the Album, there is an option Faces (which detects the faces) and asks to add names. So when I try to add name I get the message "Database Changed or Memory unavailable". The other problem I am facing is that my Camera storage was earlier on SD card. I still can see the photos on SD card thru the File Commander. The Album is not showing any of those photos but it shows the album art from my media folder. I am thinking both are connected in the sense that it has the cache of faces somewhere (I cleared data and cache multiple times) but it is not recognising the actual photo database for some reason so it is not able to write the name information (When I select the name option) to the actual photos.
Any suggestions..
I got it myself. Copy the photos some where else, then delete the DCIM folder. Now take one photo and you will see the DCIM folder again. Copy your old stuff back into that folder. You now have everything back.
Sent from my C6902 using Tapatalk

[Q] Location of camera thumbnails

Somehow I messed up setting up my wife's new Moto X. In the past I had some tasker tasks to transfer all the photos off our phones and onto our NAS every night. In setting up the task on her new phone I deleted a slew of pictures. I know the original photos are gone and I'll face the music on that one. However, if I go to camera and swipe to the left I can scroll through all the photos. I can't email or share any because the file is gone, but if I can see the photos there must be a low res image someplace on the phone still. Anyone know how to access these and possibly get me out of the doghouse? They're not in the DCIM folder at all. I poked around in the Android/Data folder a bit, but did not find them.
On the same note, is there a way to clean these out over time? Seems to me if I have a thumbnail of every photo ever taken it would eventually fill up the storage.
Thanks
Get an app like astro file manager, or root Explorer and go to storage then DCIM and your thumbnail pics should be there.
Sent from my XT1097 using XDA Free mobile app
clskier said:
Somehow I messed up setting up my wife's new Moto X. In the past I had some tasker tasks to transfer all the photos off our phones and onto our NAS every night. In setting up the task on her new phone I deleted a slew of pictures. I know the original photos are gone and I'll face the music on that one. However, if I go to camera and swipe to the left I can scroll through all the photos. I can't email or share any because the file is gone, but if I can see the photos there must be a low res image someplace on the phone still. Anyone know how to access these and possibly get me out of the doghouse? They're not in the DCIM folder at all. I poked around in the Android/Data folder a bit, but did not find them.
On the same note, is there a way to clean these out over time? Seems to me if I have a thumbnail of every photo ever taken it would eventually fill up the storage.
Thanks
Click to expand...
Click to collapse
Those are probably all cached. As for recovering them, I'm sure you can find them in the cache -- I don't know where they'd be saved (I believe there is a /cache partition but then there's also the possibility that the gallery caches those previews somewhere in /data/). It may be easier to to screen shot the ones you want.
EDIT: see above post - that's probably what you want
As for the cache growing, I'd imaging that the gallery app has some sort of maintenance. But there is always the option of using apps (I have SD Maid, personally) and/or periodically clearing the cache partition via a custom recovery
Thanks all. This was good info also. I ended up finding the files on my NAS which leads me to a whole other question which I will post seperately from this as it only related by symptoms.

Images vanished and the reappered (sometimes)

Hello!
I've a strange and really annoying problem. Sometimes pictures (photos taken by me, whatsapp images, ecc...) vanish from the phone, not only from the gallery but also from the file managers. Then the reappear magically, but like today they are not back!! Does anyone else have this problem? Is there a solution?
All the files are in the internal sd and i've not rooted the phone (L-10) yey since it's pretty new. I'm on the latest official firmware.
PS I also have some double folders (like dowloads and whatsapp), both with the same elements and both with the same last change date (which is also wrong because it shows a day of last month while i modified these folder even today)

Missing "Others" album in gallery.

So this issue has persisted for a few weeks now and I'm not sure how to resolve it, short of doing a full factory restore (which I consider last resort, but I'll probably do this over Xmas if I don't resolve it soon).
The issue : Gallery app seems to have "lost" a whole load of my images.
I can see photos/videos I've taken, screenshots/recordings and my Download folder, but all "other" folders are gone.
I had this problem before and I managed to fix it by removing a .nomedia file which was in the same folder as a whole load of images that the Gallery app decided to ignore. The .nomedia file isn't there now.
If I use a file exploring app I can see all my images in various folders on my phone (images saved from reddit/VSCO/facebook etc). Other apps such as Google Photos can see all my images. If I go to share an image from the Facebook app then I can see all my images (although they are always mixed up and not sorted by date/name or anything like that. also very frustrating) so I know 100% that all my images are there, but the stock Gallery app has decided to ignore them.
It's not like the problem is confined to one folder and sub folders either as I'm missing my "reddit_sync" and "prisma" folders which are located EVA-L09\Internal storage\Pictures but the "Screenshot" folder saved in that location is accessible in the Gallery app. Same with EVA-L09\Internal storage\DCIM: \Camera\ is accessible as I can see all the photos and videos I've shot with the phone but the folders \Facebook\ and \Photoscan\ are not showing up at all in Gallery.
If I long press a folder (i.e Download) in the Gallery app from my phone and select "Add to Others" then the folder just disappears. The "Others" folder has totally gone.
Things I've tried
Settings > Apps > Gallery > Storage > Clear Data and Clear Cache : This restores any folders that I've put in "others" but "others" is still missing
Created a new folder and cut and pasted images into this folder on the phone. Reboot phone to see if Gallery now sees images. It doesn't
Moved a whole load of images off my phone as I thought maybe I had too many images stored on it or something. Made no difference.
Searched for all .nomedia files on the phone. None of which were stored in any of the effected folders.
Checked to make sure there's no folders selected in "Hide Albums" from the Gallery.
Any help or suggestions would be greatly appreciated. I have a feeling I may just need to clear the data/cache on some other app or something, but I don't want to start dropping mini-nukes on apps in the hope that I get a direct hit on the one thing that's causing "Others" to disappear.
Thanks in advance.
Did you try settings>apps>media storage>storage and clear data for this? I guess this will solve your issue
Edit: probably you need to either reboot afterwards or wait some minutes for the media library to be rebuilt.
FadeFx said:
Did you try settings>apps>media storage>storage and clear data for this? I guess this will solve your issue
Edit: probably you need to either reboot afterwards or wait some minutes for the media library to be rebuilt.
Click to expand...
Click to collapse
Haha that did it! Thanks so much, it's been driving me mad!
Just FYI I didn't have to reboot, the library started to rebuild almost instantly after opening up the Gallery app..
For anyone else who has this problem and has stumbled across this post: When in Settings > Apps make sure you select "Show System Processes" from the menu. I couldn't find Media Storage until I had done that.
Thanks again, FadeFX
Sry, forgot to mention that...
Gesendet von meinem GT-I9300 mit Tapatalk
I've been here so many times, hoping I must of done something wrong but I followed it right, I've cleared the date enough to lose count hoping that the albums that I put in "others" would show up, even restarting my phone after I've cleared it, they still don't show up at all.. and can't move them to another gallery folder on "files" due to it.
Albums don't show in photos
All albums appear correctly in albums tab, but the photos tab (where all pictures are shown) only includes camera photo and video and screenshot albums, tried the solutions above didn't work
Missing video Huawei
FadeFx said:
Did you try settings>apps>media storage>storage and clear data for this? I guess this will solve your issue
Edit: probably you need to either reboot afterwards or wait some minutes for the media library to be rebuilt.
Click to expand...
Click to collapse
I have a Huawei Nova and 4 days after transferring videos from my PC to phone , discovered that they were ''gone''. Inspired by your suggestions , I tried: Settings, then Apps, then Gallery, then Storage, then clean data ....rebooted and videos ......are back.
Very much wonder if this issue wil come back in the future or is this a permanent ''cure''.:fingers-crossed:
Thanks a million for your suggestions

Categories

Resources