[Q] When even wipe data isn't working ? Soft brick - RAZR i Q&A, Help & Troubleshooting

Hello,
(sorry if there is any big english mistake, it is not my native language ^^' )
My razr i is soft bricked/stuck on the M logo since Sunday. I have access to the AP fastboot Menu, it isn't rooted, neither modified and motorola drivers are installed. It has simply stopped starting after a 0% battery (it was buggy the day before). My pc (w7) recognise that there is something plugged and installed drivers of smiFastboot but is nowhere to be seen.
I tried many tutorial but none of them worked: SDL lite don't see my phone, xFSTK-SoC-Driver-Setup-1.0.3 solution end up with a Intel SoC Device Detection Failed: Attemps #0 (to #20 and close) moreover many solution have dead link :/
So I decided to give a try to wipe data/factory reset (tried wipe cache partition before) aaaaaaand nothing changed.
Is there anyone who can help me ? :/ I have lost the idea to recover my data but loosing my phone one week before Christmas :crying:

Related

LG Mobile Support Tool / LG Flashtool doesn`t recognise phone (it stands at LG logo)

Hello,
after root and bootloader unlock I was trying to instal recovery. Application says that recovery was installed succesfully, but after reboot it stops at logo LG. Now I have only 3 ways - recovery, upgrade and charging mode. Wipe data/factory reset didn`t help. I tried to install soft from beginning by LG Mobile Support Tool, but it didn`t recognise my phone, even after install drivers. Two months before it works good (LG software), but now it has problems. I used LG Flashtool (http://forum.xda-developers.com/showthread.php?t=2179126), but it still doesn`t detect my phone (device is in upgrade mode ofc). At the beginning I could change setting "LGE CDMA USB SERIAL PORT" and disable "PC MODEM", but now I can`t see that in devices manager. In addition when I plug in my LG, Windows sounds like its connected. Now I`m working on 8.1, but when I tried this same operations at 7 it also didn`t work. I was searching a sollution, but I didn`t found it. Do You have any ideas? Please help me, I need my phone alive. Thanks for replies.
I`m sorry, if I wrote this in wrong place.

[Q] How to unbrick my 4X - a question of life and death!

I have half-bricked P880. Bought just a week ago.
My ROM is stock V10C. I’m trying to get rid of that crap ROM, but so far without success.
I have rooted the phone but flashify is the only app saing that the phone is not rooted. Every other app which requires root is normally working. I can’t unlock the bootloader because phone can’t be recognized by any computer, using different Windows, USB cables etc. It just shows charging but PC doesn’t see any connected device. Nor the phone shows any connection option when I connect it to PC by USB.
I’ve tried to install TWRP (without success) and CWM (successfully) but the phone can’t be load into bootloader. Just an LG logo will appear and this error message:
[LGE_SECURITY ERROR] boot image signature
Critical failure: Unable to start kernel
Unrecoverable bootloader error (0x00000002)
I think it’s still locked.
This method hasn’t help either…
http://forum.xda-developers.com/showthread.php?t=2251407
What’s more, the error message appears almost every time I try to turn on the phone. Sometimes it takes 10 attempts until the phone will finally boot into Android.
Yes I’ve tried basic things like playing with USB debug mode, LG PC suite option/USB tethering… please don’t respond to my question by that kind of suggestions, I’m no rookie in flashing roms and Android problems.
Only hope for me is to flash kdz file via PC (when the phone is off and battery out). BUT I’m unable to do that, due to problem that the phone is again NOT RECOGNIZED by PC. Of course I've tried every kind of LG driver but the problem is in the phone, because the PC won’t even notify by sound that a phone has been connected to it. So I need to change the corrupted bootloader… somehow.
I’ve already searched everything to this issue on XDA and elsewhere - without any solution. So I’m 95% the phone is half-bricked without any chance to flash new ROM.
If none of those things that you said doesnt work, as last resort you should try this
http://forum.xda-developers.com/optimus-4x-hd/general/s-stuck-rescue-ultimate-rescue-guide-t3012444
Thank you for a quick reply! However the autor of the method says:
i mean when you get stucked with S/W screen, and you can't flash the device in any way
Click to expand...
Click to collapse
In my case I can't say that I'm stuck with S/W screen. Because I don't even get in there. Any PC in my home (XP/Windows 7) don't even recognize that a mobile has been connected to it. So there is no S/W screen. The only way I can get in S/W screen is to keep the battery in, but it doesn't solve anything. Because the phone remains unrecognized to PC. Therefore I'm unable to flash anything. A simple explanation in here arose: the USB port in my phone is faulty. BUT, how that can be, when the USB charging works fine and even S/W screen appears while the battery is in?
Either way I'll keep your suggestion as the final solution(since I'm very skeptical of it and also dont have screwdriver small enought to take out those tine srews) if there will be no other responce to my problem.
I'm not very experienced in things like this, but when I was flashing kdz to my phone, my computer wasn't able to recognize the phone with battery out, so I did whole process with battery in (and it worked)
anyway if you want to unlock the bootloader you have to update to official JB (just flash JB kdz and then wipe data in LG recovery to prevent bootloop)
so first you have to connect somehow your phone in sw mode to computer
then flash JB kdz and wipe data in LG recovery (it should be back even if you've flashed twrp)
and finally root JB and unlock bootloader (for example this way I found by two clicks here at xda, just browse Optimus 4x general category: http://forum.xda-developers.com/showthread.php?t=2251407 )
I hope I helped you a bit
I agree with you SuperLamic. Especially with this:
so first you have to connect somehow your phone in sw mode to computer
Click to expand...
Click to collapse
My only hope is to flash kdz file using fastboot mode. However after days of searching on XDA, installing all kinds of drivers, trying different methods etc., I'm still unable to connect my phone to PC.
Any PC I tryied so far haven't even made a sound while pluging my LG to it. Nor it's vissible in the list of connected USB devices.
So now I'm sure that a USB port on my phone is faulty There is no other possible explanation. But thank you all for your suggestions anyway.
P.S.
There is maybe a tiny chance for workaround by unlocking the bootloader without PC. But this method doesn't work. http://forum.xda-developers.com/showthread.php?t=2251407 With unlocked bootloader I woud be able to solve the problem without PC. Right now I can't install TWRP nor CWM because they require bootloader to be unlocked. CWM in ROM Manager always says that installation was successful but actualy, it wasn't. Since there is always this error when I try to load recowery mod...
[LGE_SECURITY ERROR] boot image signature
Critical failure: Unable to start kernel
Unrecoverable bootloader error (0x00000002)
EDIT:
So I find out that only JB ROMs can be unlocked. It's not possible with my stock ICS. So there is really only one solution: repair my USB port on LG to flash kdz. But I'm afraid that these days a repair will cost more than the phone itself :[

My pc don't recongnize the phone.

GIONEE ELIFE S5.1 / Kazam Tornado 348 / Allview X2 Soul mini etc.
Hello Guys! . I've got an issue on my hands, and I'm not really sure how can I solve it. I installed a ROM, through TWRP recovery. After flashing, I tried to access the recovery, but the the phone started to bootloop, and sometimes it showed a greenish welcome screen. After a few bootloops, the phone started normally, entering the system. So, no recovery on it. Right now, after I tried to access the recovery a few times, the phone is blocked on bootloop . No access to files, no access to system, and no access to recovery also. Can you please advise what can I do furthermore?
Also, very important to mention is that the computer doesn;t seem to see the phone, I tried to another PC, the same thing. It says (in both computer cases) " USB device not recognised".
Is there any way to force somehow fastboot mode on the phone? ...
I really need some helping ideas, since I'm out....

OP3T Bootloop - no way to flash new firmware?

Hello!
I am a happy owner of a OP3T 128GB version, but I've currently ran into an interesting issue . I am familiar with rooting android, fastboot, adb and stuff and I have limited experience (a begginer, but a quick learner ) with some other android phones. I hope I'm not creating a duplicit question - I am really sorry if I am, but I haven't found a solution to my problem even after hours spend behind the desk.
Long story short - accidentaly did an Advanced wiped in TWRP (3.1.1-0) and wiped my system (OS) and everything in the phone. I don't really care about the data, but checking the Sysem box in Advanced wipe menu has brought me into serious trouble it seems. Of course, I got a bootloop - my bad, right , nothing I can't fix I thought... But when I approached to try to flash a zip or .img of a system file/stock ROM respectively, I found literally no way to do so. My phone isn't recognized by my PC(s) (Windows and Mac) and I tried everything I could. The device isn't even a Qualcomm or sth. in the device manager - simply nothing, I can only get the device to charge sometimes when connected to the PC (seen in TWRP). I cannot connect an USB key to it via OTG either in TWRP to flash from there - TWRP just does not seem to know I even plugged a USB into the phone. I tried OP drivers, adb naked drivers, the phone and the PC just don't seem to be communicating at all.
The device can boot into fastboot, recovery (TWRP) and if proceeded TWRP prompts with "No OS installed" and I get a bootloop as expected. Is there any way I could try to flash the device with proper firmware? I do have the firmware and everything, I just can't seem to find a way how to flash it . I am a young student who just likes to play with tech stuff and devices and messed up and cannot help myself and I am really hopeless at this point . Any advice is greatly appriciated.
Thank you so much.
Matus
If you can flash/boot into TWRP, then probably nothing is lost. While in TWRP, if you connect your phone with PC, what happens? Do you hear the usual USB connection sound? If yes, what appears in the device manager?
Even if it doesn't appear in device manager, don't worry.
Boot into TWRP, go to storage, DISABLE MTP and enable it again. I know it sounds dumb, but just try it. It will be recognized as long as you have the proper drivers installed.
After that copy the zip of an OxygenOS based ROM like FreedomOS and flash it. Don't wipe anything. It will boot fine. I've done that a few times, never had a problem.
Thanks for the advice guys - no, no sound, nothing - as I said, I only get the charging (+) icon in twpr next to the battery percentage.
I did disable and enable MTP before - although not plugged in a pc during the process - will try if I have the chance.
One more thing that might ring a bell for someone - I tried the key combo for hard reset today(power + vol down) for a couple second and moments later I got a fuzzy (random colored pixels) screen and a red led. Weird, if you ask me.
P.S.: Today I tried to chat with OP a bit - 230 Eur for a new MB (64GB) and 255 Eur for my 128GB version - I just wanted to know, I'm still not admitting failure though. But as a student, these numbers from the support literally hurt me when reading...
grello said:
Hello!
I am a happy owner of a OP3T 128GB version, but I've currently ran into an interesting issue . I am familiar with rooting android, fastboot, adb and stuff and I have limited experience (a begginer, but a quick learner ) with some other android phones. I hope I'm not creating a duplicit question - I am really sorry if I am, but I haven't found a solution to my problem even after hours spend behind the desk.
Long story short - accidentaly did an Advanced wiped in TWRP (3.1.1-0) and wiped my system (OS) and everything in the phone. I don't really care about the data, but checking the Sysem box in Advanced wipe menu has brought me into serious trouble it seems. Of course, I got a bootloop - my bad, right , nothing I can't fix I thought... But when I approached to try to flash a zip or .img of a system file/stock ROM respectively, I found literally no way to do so. My phone isn't recognized by my PC(s) (Windows and Mac) and I tried everything I could. The device isn't even a Qualcomm or sth. in the device manager - simply nothing, I can only get the device to charge sometimes when connected to the PC (seen in TWRP). I cannot connect an USB key to it via OTG either in TWRP to flash from there - TWRP just does not seem to know I even plugged a USB into the phone. I tried OP drivers, adb naked drivers, the phone and the PC just don't seem to be communicating at all.
The device can boot into fastboot, recovery (TWRP) and if proceeded TWRP prompts with "No OS installed" and I get a bootloop as expected. Is there any way I could try to flash the device with proper firmware? I do have the firmware and everything, I just can't seem to find a way how to flash it . I am a young student who just likes to play with tech stuff and devices and messed up and cannot help myself and I am really hopeless at this point . Any advice is greatly appriciated.
Thank you so much.
Matus
Click to expand...
Click to collapse
1) try to update the twrp to the official 3.1.1.0. Then flash the latest modem firmware for your device and try to flash a custom rom like lineage os (a 7.x rom)
If you connect the phone to PC in TWRP and your phone is not recognized, chances are good that either your phone's USB or the cable (or the USB port on the computer) is not working. You can try to download the adb driver installer from here, just to check if your phone is listed by the installer: http://adbdriver.com/downloads/
Update - tried the MTP Enable/disable option in TWRP (in the Mount menu) while plugged into the PC, with no luck
IvanPrince - have you actually read the description of my problem? I have the 3.1.1-0 and even if not, how should I actually flash another version of twrp? The problem here is I cannot seem to find a WAY how to flash ANYTHING on the device.
I'll see about the adb drivers and update.
Thanks all,
Does the phone show up as anything on the PC when you boot to fastboot? I re-read but didn't see anything about it.
Nope - nothing. By now, I believe it is a hardware problem as the phone indeed got wet before my mistake with the advanced wipe. It appears to work just fine though, apart from the connectivity issue, so I believe the MB should be ok as everything else, including the screen is.
I just have one, perhaps a little courageous thing I'd like to ask from someone kind enough. Anyone with a Oneplus 3 or 3T who's not afraid to open the phone for a couplne minutes and has a multimeter alongside with a USB cable should be able to help me. :angel:
Could you, my awesome stranger, check where the 4 USB pins (on the side where you plug them into the PC) lead (make contact/'BEEP' on the multimeter) with the actual phone motherboard? It would REALLY help me in troubleshooting and perhaps saving 250 Eur. So far, I have this: (same color means contact) at that point. See picture.
BLACK - GND (all the heatsinks are connected to GROUND as well)
GREEN - DATA +
YELLOW - DATA -
RED - VCC
If anyone decides to open up their phone and help out a fellow xda guy, it will be greatly appriciated. :angel:
Hey Bro I was curious to know if you tried this method of recovering from a hard brick... When I first got my 3t something similar happened to me. I can't remember all the details of my hard brick but I thought I was f***ed. Please try this if you have not already.
https://forum.xda-developers.com/oneplus-3t/how-to/unbrick-unbrick-tutorial-oneplus-3t-t3515306
Might be a dumb question, but you did remember to mount the USB when you connected the otg right?
If the bootloader is unlocked, you can save it.
I would flash the stock recovery and the latest factory image (4.1.7)
Download them both from here:
http://downloads.oneplus.net/oneplus-3t/oneplus_3t_oxygenos_4.1.7/
After flashing the stock recovery using fastboot, boot to stock recovery and sideload through ADB the stock factory image.
Reboot and after checking that everything is working fine, feel free to relock the bootloader if you wish to stay 100% stock.
If the computer doesn't recognize it at all then it's a driver problem, not the phone... at least that's what I think.
try to use the program to fix my oneplus 3t it said download complete. try to restart
try to use the program to fix my oneplus 3t it said download complete. try to restart it and can press the screen and it keep rebooting it like the screen is frozen
please help me out

[Solved] - Full Wipe - Newsflasher -> no usb device vid:0x0fce pid:0xb00b

Hello,
Device is rooted and BL is unlocked and on FW v47.2.A.10.45
Performed a wipe incl system and internal storage. (Dalvik/ART is included)
Wanted to start over, and perform a full backup after this...
I shouldn't have checked ''internal storage'' in TWRP is my fault here i believe.. NO OS.
Now NEWSFLASHER can't flash the device cause of error:
No usb device with vid:0x0fce pid:0xb00b
Click to expand...
Click to collapse
Grabbed a other laptop.
Disabled driver signing.
Reinstalled GordonGate flash driver.
Also this laptop gives the same error.
Can i throw away this device ?
I still can get into flash and ''adb'' mode.
Things should be possible you should say.
Thanks in advance..
Fingers crossed, still busy ruling things out.
Does it show up correctly in device manager?
It did yes. (SOMC FLASH DEVICE)
Issue solved in the meantime.. but how ..
I've flashed this unit 3 times before now in flash-mode while the led was BLUE. (flash mode, as it should be right)
Apparently it can be flashed as well while it's in recovery mode.. (or bootloader mode?)
Connected the phone through USB (on pc) while holding volume DOWN when led went GREEN.
In NewsFlasher i pressed N twice, and it flashed instead of giving the above mentioned error.
Luckily i got quite fast in the meantime of repeating all the steps (flashing twrp, magisk, removing bloatware etc)
Issue solved.
Now full nandroid backup time to get this over with.
Thanks for your time anyway!
Saw different solutions for this everywhere, but not flashing a device while it was NOT in flash mode, lol.
Curious if somebody has an explanation for this.
I got EXACKTLY the same problem....
Worked fine last summer. :s
Hi! I have the same problem.
Please, can you explain to me exactly all the steps to fix it?
Thank you so much
This appears to occur if there is a problem with the "android-sdk-platform-tools" package..?

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