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I have a weird issue that when my nexus 6 is connected to wifi, it can't send or receive mms messages. In the Google messaging app, it shows mms as failing to download. The second I turn off wifi though, everything goes through, both sending and receiving. My nexus 5 on lollipop had the same issue. Has anyone else on 5.0 experienced this? I couldn't find anything on the AOSP bug list. I am unencrypted, rooted and have TWRP.
RoninRyan said:
I have a weird issue that when my nexus 6 is connected to wifi, it can't send or receive mms messages. In the Google messaging app, it shows mms as failing to download. The second I turn off wifi though, everything goes through, both sending and receiving. My nexus 5 on lollipop had the same issue. Has anyone else on 5.0 experienced this? I couldn't find anything on the AOSP bug list. I am unencrypted, rooted and have TWRP.
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That's been my experience with every device I've ever owned on both Sprint and T-mobile. Nothing out of the ordinary there
That's unfortunate. What's weird is that my nexus 5 with kitkat had it working just fine. I guess I'll just hop the wifi calling fixes it whenever that comes out.
My Nexus 6 doesn't like to send texts while on wifi. It takes a very long time for them to send but if I flip wifi off they send immediately. I haven't tried MMS but I suspect it would be a similar experience. I just leave wifi off at home now. I get LTE anyway and have unlimited data.
I had this problem at first, but seems to work fine now. Only thing different I did was change APN protocol to IPV4/IPV6 instead of IPV6. I read somewhere switching it to IPV4 solves MMS problems, but so far the combo has worked for me. Not sure if that was the issue though, worth a shot.
Now if I could fix my general signal issue, that'd be great =/
I hope this helps. It worked for me when I had the note 4 but now I'm getting a Nexus, don't have one to test this on yet but you guys can.
In short you can try setting up an APN with the MMS port as 80 because right now its probably blank.
http://forum.xda-developers.com/showthread.php?p=56544281
I'm having the same issue on Cricket with my Nexus 6. Rooted, stock 6.0. With my wifi turned ON, I can not send or receive any grouped messages. I cannot send or receive any MMS messages.
I use the stock messaging app.
There doesn't seem to be a solution. I've quadruple checked the APN. Made sure the MMS Port is set to 80, nothing has worked. I feel other solutions like Using a Different Messaging App, or remove every App are bandaids for symptoms. Not solutions for the problem.
Leejin said:
I'm having the same issue on Cricket with my Nexus 6. Rooted, stock 6.0. With my wifi turned ON, I can not send or receive any grouped messages. I cannot send or receive any MMS messages.
I use the stock messaging app.
There doesn't seem to be a solution. I've quadruple checked the APN. Made sure the MMS Port is set to 80, nothing has worked. I feel other solutions like Using a Different Messaging App, or remove every App are bandaids for symptoms. Not solutions for the problem.
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The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
zelendel said:
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
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Okay.. What is a logcat and how do I make one?
Leejin said:
Okay.. What is a logcat and how do I make one?
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A logcat is trouble shooting 101. Just search for how to do one and you will get a few tut. It does need root sometimes so keep that in mind.
I had major mms issues on T-Mobile. I did some searching and changed the apn. I also now use hangouts for SMS/mms, and all is well again. I could not send mms at all before with WiFi on. Make sure your apn is correct for your carrier. Mmsc was blank right out of the box on T-Mobile.
Sent from my Nexus 6 using XDA Free mobile app
zelendel said:
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
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I am on T mobile and it had worked fine until 6.0.
I was on cricket and had this issue; drove me insane. I finally ported my number to Google Voice and started a new line with cricket. With GV handling all the SMS/MMS through Hangouts, I haven't had any issues, whether it be on wifi or not. Might be worth considering.
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
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I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
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The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
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I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
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What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
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Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
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Just google messenger.
Evo_Shift said:
Just google messenger.
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I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
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I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
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I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
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I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
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Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
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Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
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Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
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I just posted my issue.
Ok so i figured i would look for help here before ending up at a t-mobile store with my rooted g4.
My issue is as of yesterday my phone stopped being able to send sms. It receives them fine. And can place and receive calls fine. My bill is paid up and my service is A-OK. I have the same results on cellular or wifi calling. Text gets stuck as "sending". Then never sends or fails. Just stays as "sending" even after rebooting.
I'm running the 10n firmware, rooted and debloated. I have not changed any settings or any apps recently at all. It just sorta stopped.
I have tried:
-removing and cleaning my sim card
-clearing cache
-screaming at my phone
-turning off wifi
-canceling all pending texts, rebooting, clearing cache again
All with no luck. Any advice? Ideas? Theories?
I find myself constantly rebooting when this occurs, which is often.
It's the one disappointing problem with this phone.
Have you tried any other text apps, such as textra or handcent, just to see if it's your messaging app?
gonna try Textra next. Seems to be a popular suggestion.
Had this happened to me too. Tried Textra and it got better but still has hiccups
Tried Textra, Chop and a couple others. None as good as the OEM LG app. I think this phone just has wifi issues.
Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing
For past week or two I have been having sms issues. Some of my friends send me sms and they dont get through. It not related to specific provider ( I had issues receiving txt from Sprint and T-mobile and also at&t) Any ideas what could be causing random missing texts ?
lukas718 said:
For past week or two I have been having sms issues. Some of my friends send me sms and they dont get through. It not related to specific provider ( I had issues receiving txt from Sprint and T-mobile and also at&t) Any ideas what could be causing random missing texts ?
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Update PRL and Profile under System Update in Settings and see if that resolves your issues. [emoji6]
Sent from my SM-N950U using Tapatalk
already tried that several times - no luck
I had the same issue. I have Google Voice integration, so I can check through the app if my text messages were coming in.
This is how I fixed my issue, but your milage may vary.
So a few weeks ago I added "DUN" to the apn to get the hotspot mod working on my phone so I could tether my laptop while on the go. Then I realized some MMS messages were coming in up to a day late. Then I realized I wasn't getting many text messages, so I checked Google Voice and it showed many unanswered replies. I connected the dots, after updating the profile, prl, clearing cache, doing data diagnostics, and many hours of hair pulling. I use texting for work often, so I needed to fix this.
Then I realized that I did the hotspot mod, and gave it a random chance that perhaps this was my problem. I removed the "DUN" from the apn and rebooted, sent a few test messages, and I started to receive all the messages just fine. I doubt changing the apn would prevent texts from showing up, but I've seen phones do crazy things before.
So if you did the hotspot mod, disable that/undo it/revert it back to default apn. And go in and manually check that the "DUN" is no longer there. If you didn't do the hotspot mod, then I have no idea how to help ya bro.
But give this a shot, because that's what helped me.
Call sprint. Have them turn off your phone. Let them reset the data and voice for your phone. Then you turn it back on and dial ##72786#. This should fix all the data on your phone.
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