Database Develop

Nexus 7 Driver Failure

Please don't troll, my first post
So, my Nexus 7came a few days ago, and since then I've been playing around with it a lot.
Yesterday I decided I was going to root the beautiful tablet.
I plugged it into my laptop (Windows 7 64bit) and then I saw an error whilst it tried to install the drivers.
It had two crosses by the two drivers it was trying to install.
I plugged it into another laptop (Windows Vista 32bit) and it installed the drivers perfectly and quickly.
I understand that I have to have the Nexus 7 plugged in to root it, and so now I am highly confused and annoyed.
My laptop doesn't recognize it and it doesn't appear in Computer.
Any ideas?
Thanks.
If you need anymore information, just let me know! (=

Works fine for me after about 10 minutes of searching and reading. No need to add to the thread clutter.

RajanB said:
Please don't troll, my first post
So, my Nexus 7came a few days ago, and since then I've been playing around with it a lot.
Yesterday I decided I was going to root the beautiful tablet.
I plugged it into my laptop (Windows 7 64bit) and then I saw an error whilst it tried to install the drivers.
It had two crosses by the two drivers it was trying to install.
I plugged it into another laptop (Windows Vista 32bit) and it installed the drivers perfectly and quickly.
I understand that I have to have the Nexus 7 plugged in to root it, and so now I am highly confused and annoyed.
My laptop doesn't recognize it and it doesn't appear in Computer.
Any ideas?
Thanks.
If you need anymore information, just let me know! (=
Click to expand...
Click to collapse
Follow instructions in the Nexus 7 Root Toolkit
http://forum.xda-developers.com/showthread.php?t=1766475
Remember to scroll all the way down in each individual window of the guide to setting up the drivers. I drove myself crazy before I realized that I had missed something important. Also if your desktop is 64bit, you have to use the 64bit drivers. Good luck!

RajanB said:
Please don't troll, my first post
So, my Nexus 7came a few days ago, and since then I've been playing around with it a lot.
Yesterday I decided I was going to root the beautiful tablet.
I plugged it into my laptop (Windows 7 64bit) and then I saw an error whilst it tried to install the drivers.
It had two crosses by the two drivers it was trying to install.
I plugged it into another laptop (Windows Vista 32bit) and it installed the drivers perfectly and quickly.
I understand that I have to have the Nexus 7 plugged in to root it, and so now I am highly confused and annoyed.
My laptop doesn't recognize it and it doesn't appear in Computer.
Any ideas?
Thanks.
If you need anymore information, just let me know! (=
Click to expand...
Click to collapse
Have you downloaded these yet they are new out.
http://forum.xda-developers.com/showthread.php?t=1796165

Install the android sdk. Go to device manager and find your nexus, right click and update driver software. Search computer, select all locations (or something like that) then have disk and browse to your installation. Uh underneath extras there is a folder with the driver you're going to select.
I'm at work so that's a general idea, Google "cyanogenmod adb driver install" and skip the part about replacing the file with a custom one since the nexus is included by default.
Sent from my LG-P999 using xda app-developers app

mi7chy said:
Works fine for me after about 10 minutes of searching and reading. No need to add to the thread clutter.
Click to expand...
Click to collapse
Sorry. Where did you search and read apart from Google? Links please?

Ok, so I done what you guys recommended, in order of when you posted, and non of the suggestions worked.
A screenshot of what happens is attached.
Thanks.

The image didn't attach :S

Wow... user has 4 total posts, all in this one thread and saying nothing worked.
Did you try
Rock-&-Roll-Hedgehog said:
Have you downloaded these yet they are new out.
http://forum.xda-developers.com/showthread.php?t=1796165
Click to expand...
Click to collapse
That will get your the ASUS drivers which will should work on your computer.
All of the root kits also include drivers and they are not that hard to install.

krelvinaz said:
Wow... user has 4 total posts, all in this one thread and saying nothing worked.
Did you try
That will get your the ASUS drivers which will should work on your computer.
All of the root kits also include drivers and they are not that hard to install.
Click to expand...
Click to collapse
Yep. Tried that aswell... if it had worked I wouldn't of come back to ask if anyone had any other ideas as to why it doesn't work..
I thought it was possible to ask questions on here without people saying stuff like that...

clearly you are doing something wrong because the drivers work.
If you need help, you need to provide more details on what you are trying and what the issue is when you try to install... Not just an image of what happens when you plug the device in. That part is obvious that you don't have the drivers installed.
So of the various methods of getting drivers, which ones did you try and what did they say when you tried loading them?

krelvinaz said:
clearly you are doing something wrong because the drivers work.
Click to expand...
Click to collapse
Ok, let me run you through what I'm doing here...
I opened up the zip containing the files.
These are the files that I am greeted with;
amd64
i386
android_winusb
androidwinusb86
androidwinusb64
source.properties
Now what? (=

Those are the drivers... now you need to load them.... Not using Vista for many years... did a simple google search and found...
Code:
Windows Vista
To install the Android USB driver on Windows Vista for the first time:
Connect your Android-powered device to your computer's USB port. Windows will detect the device and launch the Found New Hardware wizard.
Select Locate and install driver software.
Select Don't search online.
Select I don't have the disk. Show me other options.
Select Browse my computer for driver software.
Click Browse and locate the USB driver folder. (The Google USB Driver is located in <sdk>\extras\google\usb_driver\.) As long as you specified the exact location of the installation package, you may leave Include subfolders checked or unchecked—it doesn't matter.
Click Next. Vista may prompt you to confirm the privilege elevation required for driver installation. Confirm it.
When Vista asks if you'd like to install the Google ADB Interface device, click Install to install the driver.
Or, to upgrade an existing Android USB driver on Windows Vista with the new driver:
Connect your Android-powered device to your computer's USB port.
Right-click on Computer from your desktop or Windows Explorer, and select Manage.
Select Device Manager in the left pane.
Locate and expand ADB Interface in the right pane.
Right-click on Listed Nexus 7 Device, and select Update Driver Software.
When Vista starts updating the driver, a prompt will ask how you want to search for the driver software. Select Browse my computer for driver software.
Click Browse and locate the USB driver folder. (The Google USB Driver is located in <sdk>\extras\google\usb_driver\.) As long as you specified the exact location of the installation package, you may leave Include subfolders checked or unchecked—it doesn't matter.
Click Next. Vista might prompt you to confirm the privilege elevation required for driver installation. Confirm it.
When Vista asks if you'd like to install the Google ADB Interface device, click Install to upgrade the driver.
Change the location in the instructions to where you unloaded those USB drivers and you should be on your way...

Try pdanet drivers, just Google pdanet install the proper one(can't remember if they have a 32 bit or 64 bit)
I used their drivers to root the n7. If they don't have asus drivers just.click I don't know. Don't remember exactly the installation step by step, but.its easy enough to get through
Sent from my Nexus 7 using Tapatalk 2

BrianDigital said:
Try pdanet drivers, just Google pdanet install the proper one(can't remember if they have a 32 bit or 64 bit)
I used their drivers to root the n7. If they don't have asus drivers just.click I don't know. Don't remember exactly the installation step by step, but.its easy enough to get through
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Tried that. It all installed correctly, it just won't show up in Computer so I can view my files.
I have unlocked my bootloader... if that helps, which means that Nexus Root Kit 1.5.2 can detect that the Nexus 7 is plugged in.

RajanB said:
Tried that. It all installed correctly, it just won't show up in Computer so I can view my files.
I have unlocked my bootloader... if that helps, which means that Nexus Root Kit 1.5.2 can detect that the Nexus 7 is plugged in.
Click to expand...
Click to collapse
So your having an issue with mtp stuff. Go into setting then click on storage then hit the three dots on the top right corner. Just make sure media device is checked.
Reboot the computer and try a different USB port. These are just so basic steps just do that and see what happens
Sent from my Nexus 7 using Tapatalk 2

BrianDigital said:
So your having an issue with mtp stuff. Go into setting then click on storage then hit the three dots on the top right corner. Just make sure media device is checked.
Reboot the computer and try a different USB port. These are just so basic steps just do that and see what happens
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Ok. Done all that, still the same.
And it now comes up with what you can see in the attached image.

RajanB said:
Sorry. Where did you search and read apart from Google? Links please?
Click to expand...
Click to collapse
search and read the same forums you posted your question in. try the nexus 7 development forum to start.
Sent from my Nexus 7 using xda premium

RajanB said:
Ok. Done all that, still the same.
And it now comes up with what you can see in the attached image.
Click to expand...
Click to collapse
ok seriously..... search these forums for nexus root toolkit 1.5. install that and follow the prompts for installing drivers
Sent from my Nexus 7 using xda premium

uberNoobZA said:
ok seriously..... search these forums for nexus root toolkit 1.5. install that and follow the prompts for installing drivers
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
The driver he is having issues with is mtp. This might be a windows error.
I sent you a pm OP
Sent from my Nexus 7 using Tapatalk 2

[Q] Trouble with USB drivers

Am I the only person having trouble with having a computer recognize the phone? The driver install fails. I have tried different computers and different cables. The computer knows that it is there but I cannot use chainfires auto root because I keep getting a message that says please connect via usb cable, which it already is. Can somebody please help?

I had the same problem
I guess I can't post URLs yet so take the space out between http and : below.
Then manually install the driver. The only way I could get my phone to connect in bootloader
Here is the link to Nexus 6
http ://developer.android.com/sdk/win-usb.html#

So frustrated,
McRiderGeek said:
I guess I can't post URLs yet so take the space out between http and : below.
Then manually install the driver. The only way I could get my phone to connect in bootloader
Here is the link to Nexus 6
http ://developer.android.com/sdk/win-usb.html#
Click to expand...
Click to collapse
I tried to follow the directions to the T but am still having trouble and do not know what I am doing wrong. I was so excited to finally get my hands a Nexus device and am having more trouble with this phone than any other that I have previously owned. At this point, Id be happy to keep my Note 4 is somebody could come up with a root. I wonder if it could be because I am on a computer at work that is on a network?

Domain rights
If you login to a network computer the domain user rights may have a group policy to not allow driver installation.
On my computer I right click computer and go to manage
Click on "device Manager"
My device showed up under unknown or other device it was named shamu
Right click on shamu and choose update driver software
Then choose browse my computer for driver software
Click the browse button and find the folder you downloaded from the link on the previous post and pick the usb_driver folder and click OK then click next
It should then install the driver if you have permissions on that computer to install drivers
These steps are for Windows 7

O had a similar issue. Drivers installed but the device was never seen. In device manager is was listed as like an altec or something..
I did right click, update driver, then install from computer, pick from list. From the list I just chose the USB composite device. Boom solved for me.
Sent from my Nexus 6 using XDA Free mobile app

perseverance!
McRiderGeek said:
I guess I can't post URLs yet so take the space out between http and : below.
Then manually install the driver. The only way I could get my phone to connect in bootloader
Here is the link to Nexus 6
http ://developer.android.com/sdk/win-usb.html#
Click to expand...
Click to collapse
Holy ****! I was expecting to have this thing rooted in about 2 minutes! Only took two days!!! Thanks for the help.

Cannot Get Drivers Installed for Windows 8.1 - Manual Installation or SDK

I cannot possibly figure out what the heck is causing my Windows 8.1 Installation to not detect my Nexus 6. Google comes up with TONS of results for this issue, but all troubleshooting points to what I have already done.
Plug it in, comes up as "Nexus 6" under "Other Devices" in Device Manager. With the little Yellow ! mark.
Downloaded the USB drivers from here - http://developer.android.com/sdk/win-usb.html attempted to install them and I get an error message. After selecting the folder that contains the driver.
"Windows was unable to install your Nexus 6: Windows could not find the driver software for your device. If you know the manufacturer of your device, you can visit its website and check the support section for driver software"
What I have Tried:
- Installing Drivers with USB Debugging ON and OFF
- Installing Drivers with Connection set to MTP and PTP on the phone
- Disabled Driver Signature Enforcement and attempted to install.
- Downloading Drivers a second time to ensure no corruption was in the file.
- Attempted to install via Android SDK (This appears to work per SDK software, but Device Manager shows no change, and the nexus isnt showing up in Explorer.)
- Tested Nexus on another Device. (Running Windows 7. Literally Plug and play No manual Installation needed. Worked)
I'm at total Loss here, Any other Ideas?

@morbid_bean,
Did you try the Motorola Device Manager >https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481

Thanks for the reply. Unfortunately that seems to have done nothing

I'd go w/ uninstall all other drivers first, change cables and see what happens.

Try this:
1) Download the driver from the link in your post, and unzip the files to any location;
2) Open Device Manager on your PC and turn on the option to "Show hidden devices" from the View menu;
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.) and uninstall, including deleting the driver.
4) With USB Debugging set to OFF, plug your device into your PC. Windows should automatically install the MTP driver and It should be recognized;
5) Now turn USB Debugging ON;
6) Go back into Device Manager, right click on your device and select "Update driver software";
7) Select "Browse my computer...", NOT "Search automatically...";
8) Click "Browse", and locate the driver you downloaded in step 1.
EDIT: I don't think you have to disable Driver Signature Enforcement, but if it gives you issues, try disabling it.

morbid_bean said:
Thanks for the reply. Unfortunately that seems to have done nothing
Click to expand...
Click to collapse
This is a long shot, but you did install the Java JDK, right?

cam30era said:
This is a long shot, but you did install the Java JDK, right?
Click to expand...
Click to collapse
You do not need the JDK to install the drivers...

efrant said:
You do not need the JDK to install the drivers...
Click to expand...
Click to collapse
I understand. OP has diagnosed his problem as drivers, but if his problem is ADB not connecting to his N6, it could be the problem. As I said, it's a long shot.

OP Here with a status update.
Continued to try some other suggestions. Such as another Cable, another USB port, reboots. Hell I seriously went as far as a whole Windows 8.1 Re-install. I had some feeling that possibility because I am rooted its causing issues; so I even went as far as taking my old Nexus 4 and reverted it to 100% stock to attempt to install the drivers and then trying the nexus 6. But I got same results.
efrant said:
Try this:
1) Download the driver from the link in your post, and unzip the files to any location;
2) Open Device Manager on your PC and turn on the option to "Show hidden devices" from the View menu;
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.);
4) With USB Debugging set to OFF, plug your device into your PC. Windows should automatically install the MTP driver and It should be recognized;
5) Now turn USB Debugging ON;
6) Go back into Device Manager, right click on your device and select "Update driver software";
7) Select "Browse my computer...", NOT "Search automatically...";
8) Click "Browse", and locate the driver you downloaded in step 1.
EDIT: I don't think you have to disable Driver Signature Enforcement, but if it gives you issues, try disabling it.
Click to expand...
Click to collapse
When I follow these steps I was successfully able to install drivers for something called "Android Composite ADB Interface"; "MTP" or "Nexus 6" was still failing. Even after switching debugging on. I still unfortunately do not see anything in Explorer that I can access the Nexus 6's files. Maybe this is an indicator that I am getting closer?
cam30era said:
This is a long shot, but you did install the Java JDK, right?
Click to expand...
Click to collapse
When I installed Android SDK, it told me I needed JDK before proceeding with the installation. So I'm pretty sure I did this.

morbid_bean said:
When I follow these steps I was successfully able to install drivers for something called "Android Composite ADB Interface"; "MTP" or "Nexus 6" was still failing. Even after switching debugging on. I still unfortunately do not see anything in Explorer that I can access the Nexus 6's files. Maybe this is an indicator that I am getting closer?
Click to expand...
Click to collapse
I just realized that the last part on my step 3 was cut off. It should read:
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.) and uninstall, including deleting the driver.
As far as your issue, I'm pretty sure that Windos recognizes the N6 as an MTP device (assuming you have it on MTP) without any additional drivers, so I'm not sure what the problem is. My steps were to get the ADB driver installed, which seems to have worked. (ADB allows you access to your files via command line...)
Sent from my Nexus 6 using Tapatalk

FIXED IT!
I am running a version of Windows 8.1 known as Windows 8.1 Pro N Essentially this is a slightly stripped down version and does not include "Windows Media Player or other Windows Media-related technologies, such as Windows Media Center and Windows DVD Maker" I managed to get this copy really cheap.
More Info Here
So essentially I needed to download THIS Pack/Update which gave me these special features. Including the resolution of my Driver Problem. Rebooted the computer plugged in my phone and it was detected and installed drivers automatically.
Special Credit to THIS thread for helping me with the answer. I hope this can be added to any Driver Installation Guide or Sticky to assist others that may come across this problem.

Glad you got it resolved. I've never heard of Pro N. Another wrinkle in the Windows 8.1 driver issues, it seams.

Recently I have been deving on a friends nexus 6 with 5.1.1 on it all drivers are installed properly device shows in adb i even get adb root successful but it refuses to adb remount for testing purposes even on roms that have modified boot.img's with init.d in them and ro.secure=0 set and adb persistance is also set so there is no reason for it not to mount. I imagine there could be a problem with it mounting system on boot but I am new to aosp 5.1.1 roms and this solution did not work for me it tells me the windows 8.1 version I'm running is not applicable for this update? So if anyone can lend some assistance it would be much appreciated.
The Nexus 6 is VZW unlocked bootloader and rooted twrp recovery all the latest
currently any rom i try i cant mount through adb so testing for themes is impossible?

Pneuma1985 said:
Recently I have been deving on a friends nexus 6 with 5.1.1 on it all drivers are installed properly device shows in adb i even get adb root successful but it refuses to adb remount for testing purposes even on roms that have modified boot.img's with init.d in them and ro.secure=0 set and adb persistance is also set so there is no reason for it not to mount. I imagine there could be a problem with it mounting system on boot but I am new to aosp 5.1.1 roms and this solution did not work for me it tells me the windows 8.1 version I'm running is not applicable for this update? So if anyone can lend some assistance it would be much appreciated.
The Nexus 6 is VZW unlocked bootloader and rooted twrp recovery all the latest
currently any rom i try i cant mount through adb so testing for themes is impossible?
Click to expand...
Click to collapse
Have you tried this:
http://forum.xda-developers.com/showthread.php?t=2588979

Evolution_Freak said:
Have you tried this:
http://forum.xda-developers.com/showthread.php?t=2588979
Click to expand...
Click to collapse
My question is: Why would old google universal adb drivers work when everyone else says to use the new google usb drivers in tandem with the Motorola drivers for vzw? Thats the only reason i didnt use the tool is b/c its outdated?

Pneuma1985 said:
My question is: Why would old google universal adb drivers work when everyone else says to use the new google usb drivers in tandem with the Motorola drivers for vzw? Thats the only reason i didnt use the tool is b/c its outdated?
Click to expand...
Click to collapse
But alas! It does work, I've tested it myself. Also, you can install the most recent drivers optionally.

Evolution_Freak said:
But alas! It does work, I've tested it myself. Also, you can install the most recent drivers optionally.
Click to expand...
Click to collapse
I just tested it and it does not work i still get permissions denied when i try to remount it.

Pneuma1985 said:
I just tested it and it does not work i still get permissions denied when i try to remount it.
Click to expand...
Click to collapse
I don't usually recommend toolkits but you could try this:
http://forum.xda-developers.com/showthread.php?t=2947452

Evolution_Freak said:
I don't usually recommend toolkits but you could try this:
http://forum.xda-developers.com/showthread.php?t=2947452
Click to expand...
Click to collapse
Yup that didnt work either. I get su in adbshell it shows me # so there is su i just dont get why it wont mount at all or pull or push obviously cant do that if it won't mount. And no tutorial I've followed nor solution has worked thus far. As stated above that solution worked for him with windows media center or whatever but that doesnt apply to me. I've done this hundreds of times with many many many devices on windows 7 I've even done it with 3 devices on 8.1 so far no problems this is the only one to give me issues like this.
It's always a bit of messing around with it to get it to work but this is different i have spent hours going back and forth removing all drivers installing new ones using tools etc.

[SOLVED] I have a questions about file transfers

I am running Pure Nexus now and am rooted (obviously). Before I was previously on a OnePlus running a Stock Cyanogen. I was rooted also on my OPO. on the OPO I was able to browse my file system when plugged into my PC. On the Nexus I can only transfer pic/videos and if I want to push/pull.
Is there something different between the 2 phones/ROM's?
Thanks
EDIT: Update. Turns out the issue is just on my laptop, it works fine on my PC.
So, why would this be?

tjlmbklr said:
I am running Pure Nexus now and am rooted (obviously). Before I was previously on a OnePlus running a Stock Cyanogen. I was rooted also on my OPO. on the OPO I was able to browse my file system when plugged into my PC. On the Nexus I can only transfer pic/videos and if I want to push/pull.
Is there something different between the 2 phones/ROM's?
Thanks.
Click to expand...
Click to collapse
is there something different between the two phones/roms? well yes, they are two completely different devices, and the two roms are completely different as well. only similarity is that the roms are both versions of android.

simms22 said:
is there something different between the two phones/roms? well yes, they are two completely different devices, and the two roms are completely different as well. only similarity is that the roms are both versions of android.
Click to expand...
Click to collapse
Sounds like the captain obvious response I wasn't looking for. Is there something about these 2 phones that makes me not able to browse my root file system or at minimum, my SDcard?

Seems to be a driver issue. Do you have the same drivers installed on both PCs?

simms22 said:
is there something different between the two phones/roms? well yes, they are two completely different devices, and the two roms are completely different as well. only similarity is that the roms are both versions of android.
Click to expand...
Click to collapse
good job Capt. Obvious :good:
tjlmbklr said:
I am running Pure Nexus now and am rooted (obviously). Before I was previously on a OnePlus running a Stock Cyanogen. I was rooted also on my OPO. on the OPO I was able to browse my file system when plugged into my PC. On the Nexus I can only transfer pic/videos and if I want to push/pull.
Is there something different between the 2 phones/ROM's?
Thanks
EDIT: Update. Turns out the issue is just on my laptop, it works fine on my PC.
So, why would this be?
Click to expand...
Click to collapse
maybe your lappy is missing a driver?
i have a lappy and a tower and havent had an issue browsing the internal storage, but i always install all the available drivers, just in case.

tjlmbklr said:
EDIT: Update. Turns out the issue is just on my laptop, it works fine on my PC.
So, why would this be?
Click to expand...
Click to collapse
Assuming you have laptop and PC with windows.
In the device manager you should see two things
A. an Android device driver
B. a storage device called Nexus 6;
When A. or B. is missing or you see a triangle with '!' , there is an issue with a device driver.
You need to install the missing driver.

nhizzat said:
Seems to be a driver issue. Do you have the same drivers installed on both PCs?
Click to expand...
Click to collapse
I merely plugged the Nexus into the PC (the one that recognizes it) and it worked fine. It is possible there are Google drivers installed from past devices. But the laptop doesn't have any errors in the device manager and sideloads and pushes files fine.

NLBeev said:
Assuming you have laptop and PC with windows.
In the device manager you should see two things
A. an Android device driver
B. a storage device called Nexus 6;
When A. or B. is missing or you see a triangle with '!' , there is an issue with a device driver.
You need to install the missing driver.
Click to expand...
Click to collapse
This is my issue. My PC I only see the Nexus storage device (that's the one that I can see my internal storage)
and my laptop I only see Android ADB device.
Edit: I am getting neither on my work laptop. Updated. I will use this same method when i get home. I needed to add the MTP storage device driver.
No triangles on either though.

tjlmbklr said:
This is my issue. My PC I only see the Nexus storage device (that's the one that I can see my internal storage)
and my laptop I only see Android ADB device.
Edit: I am getting neither on my work laptop. Updated. I will use this same method when i get home. I needed to add the MTP storage device driver.
No triangles on either though.
Click to expand...
Click to collapse
Is there a possibility that your Laptop does not have permission to install drivers ?
An adb-driver is not enough for accessing internal storage.
If you have permission to install drivers, you could try to change to adb-driver to an 'adb combined' driver.

NLBeev said:
Is there a possibility that your Laptop does not have permission to install drivers ?
An adb-driver is not enough for accessing internal storage.
If you have permission to install drivers, you could try to change to adb-driver to an 'adb combined' driver.
Click to expand...
Click to collapse
That's what it was. I didn't have the MTP drivers installed, only ABD

tjlmbklr said:
That's what it was. I didn't have the MTP drivers installed, only ABD
Click to expand...
Click to collapse
Yes. The MTP driver is a separate driver. Can usually just search for it in device manager>device>update drivers.

App folders are not visible when connected to PC

Guys,
I do not see any folders other than DCIM on the PC.
I used the stock cable.
Anyone else facing this issue or is it supposed to be like this?

ayemprady said:
Guys,
I do not see any folders other than DCIM on the PC.
I used the stock cable.
Anyone else facing this issue or is it supposed to be like this?
Click to expand...
Click to collapse
Are you connected PTP or MTP, sounds like your connected in PTP transfer mode.

I have tried both. Does it work for you?

ayemprady said:
I have tried both. Does it work for you?
Click to expand...
Click to collapse
Mtp works if driver is installed right check device manager while in mtp mode, if you dont see R1 HD under portable devices, chances are driver not set up, try this
In device manager u will see the driver (probably under portable devices) anyhow it will have an exclamation mark on the device, just double click it to bring up properties windows, click the driver tab, then update driver, choose browse my computer for driver software, then click let me pick from a list.... It should come up with several driver choices, select MTP USB Device, that should do the trick, under device manager you should now see R1 HD in device manager, and the device will now show up in explorer.

ayemprady said:
Guys,
I do not see any folders other than DCIM on the PC.
I used the stock cable.
Anyone else facing this issue or is it supposed to be like this?
Click to expand...
Click to collapse
What version of Windows are you using?
Sent from my Lenovo A7010a48 using XDA Labs

What drivers are used for mtp?
Sent from my R1 HD using Tapatalk