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$250 (upgrade price), $36 activation fee...then add tax. I think it's annoying that Sprint is making us loyal customers pay the difference for new customers (as they save $100 upon signing up.)
Had to vent...
Welcome to the world of sales. It's all about acquisition.
Sent from my SPH-L720 using Tapatalk 2
Sell your old phone on ebay/Craigslist or just sell it back to Sprint. If you work hard enough you can get the $36 activation fee waived.
Sent from my SPH-L720 using xda app-developers app
mjs2011 said:
Welcome to the world of sales. It's all about acquisition.
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
It'd be different if other carriers did it, too. Every single other carrier has it for $200 on upgrade.
You should be able to get the activation fee waived. I have every single time.
Ascertion said:
It'd be different if other carriers did it, too. Every single other carrier has it for $200 on upgrade.
Click to expand...
Click to collapse
Check out wirefly and amazon mobile. Sometimes they are around $50 less than Sprint.
I bought my S4 from Sam's Club for $190. On an added bonus...Sam's Club only charges tax on the sale amount and not the regular retail price.
Sent from my SPH-L720 using xda app-developers app
I'm way more disappointed in Sprint's cell service. The S4 is a great phone and well worth $250, I payed full price off contract for mine $599, -$263 that I got for my S3 on trade in at Best Buy. But being locked into a two year contract with Sprints pathetic network is another thing.
Sent from my SPH-L720
GiantJay said:
I'm way more disappointed in Sprint's cell service. The S4 is a great phone and well worth $250, I payed full price off contract for mine $599, -$263 that I got for my S3 on trade in at Best Buy. But being locked into a two year contract with Sprints pathetic network is another thing.
Sent from my SPH-L720
Click to expand...
Click to collapse
Hopefully the completion of their LTE rollout wins you over...
ive been a sprint customer for 12 years and the last phone i got they refused to waive my activation fee. i used to just make a simple call and request they waive it, i wasnt rude, or threatening and they flat out refused. they gave me the "we're trying to expand our network and push lte to more markets" excuse. and i bought it. i figure if my 36 bucks gets lte here faster then its worth it. that wont stop me from calling every time i get hit with an activation fee.
Ascertion said:
$250 (upgrade price), $36 activation fee...then add tax. I think it's annoying that Sprint is making us loyal customers pay the difference for new customers (as they save $100 upon signing up.)
Had to vent...
Click to expand...
Click to collapse
sams club has i for 166 and they waive the activation fee the first weekend of the month so im paying aroun 175 for it lol
harmansingh said:
sams club has i for 166 and they waive the activation fee the first weekend of the month so im paying aroun 175 for it lol
Click to expand...
Click to collapse
Don't you need a membership for that? I would so do that if it was possible.
I upgraded with Sprint at Costco (yes you have to have a membership).
Phone was $195, no activation fee, and it included an accessory bundle. Not the best bundle, but hey, a free TPU case, Car charger and some other items aren't bad.
I only got charged $150 for the device when activating a new line (of course plus the activation fee, all carriers charge this). However, I also got charged a $100 deposit on the line, I'm assuming because of my credit or lack thereof. So I wound up paying $250 when I got my GS4. Is this what everyone else is talking about or did they itemize the phone as costing $250? As a note, I ordered online, not in a store if that makes a difference for anyone.
Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).
optimummind said:
Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).
Click to expand...
Click to collapse
Amazon also has it for $599 off contract, so I went to Best Buy and had them price match and got the phone there.
Sent from my SPH-L720
optimummind said:
Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).
Click to expand...
Click to collapse
Sprint has always been cheapest carrier in terms of nearly everything (plans, phones, etc.) But this was a surprise. I'll probably wait until a 3rd party retailer has a big sale and jump on it then.
Thanks everyone for the suggestions. Can I upgrade through Costco/Sam's club online without membership?
I couldn't resist. I got it the first day I had an upgrade. With everything (taxes and upgrade) on top of the 250 bucks for the device my out of pocket was aroubd 280. It was quite disappointing and the insult was that I didnt enjoy the device at first after being a die hard HTC follower.
Sent from my SPH-L720 using xda app-developers app
GiantJay said:
Amazon also has it for $599 off contract, so I went to Best Buy and had them price match and got the phone there.
Sent from my SPH-L720
Click to expand...
Click to collapse
I thought of Amazon as well but when I submitted my preorder, Amazon didn't have the Sprint S4 for sale.
optimummind said:
I thought of Amazon as well but when I submitted my preorder, Amazon didn't have the Sprint S4 for sale.
Click to expand...
Click to collapse
They didn't have it in stock either when I had Best Buy price match them.
Sent from my SPH-L720
I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
THEindian said:
I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
Click to expand...
Click to collapse
Well done Google for looking after previous customers. I am waiting for the white to hit the UK store can't wait. No free bumper currently on the UK store for the black product so I guess the store may see the update next week.
I order another Nexus 4 on the 30th and they just told me the promotion started the 31st of May so I didn't qualify but they said they would look into it. Thanks for the tip though!
Sent from my Nexus 4
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
Click to expand...
Click to collapse
I'm in the same boat as you, with the same issue and conclusion you came to. Even though I like the phone, this is thievery on google's part. Also it was rather asinine to not be able to just refund the purchase price of the bumper.
About to engage costumer support to see who the victor is, my device arrived on the 31st so I may be able to pull some bs based on that :cyclops:
Also I don't think they should be giving bumper refunds for any reason, as I see it is either you should get a bumper or not and I think we should.
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
Click to expand...
Click to collapse
Google are not making any profit by selling the nexus 4.
ross231 said:
Google are not making any profit by selling the nexus 4.
Click to expand...
Click to collapse
But are they making any more by giving away free bumpers to everyone now? Would they really lose any less by "giving" ones out to people who were unlucky and purchased the phone and bumper separately just days before this promotion?
I feel kind of screwed out of $20 since I just bought the phone a few days ago and they're not offering me any feasible solution.
I purchased it in India in a local shop, Google don't sell N4 via play store in India. It's LG who is selling it, So will I get free bumper ??
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
Click to expand...
Click to collapse
No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
a12m4nd0 said:
No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
Click to expand...
Click to collapse
While I agree to some extent, they need to offer a better solution to those who bought the phone and bumper at the same. My gripe is not with getting the free case but seeing that i bought both i should at least be refunded the price of the bumper. Its was literally a day before the promotion, and they want to charge restocking fees, preposterous. In the end I'm not totally up in arms about it, because both are quality made products, its more of the timing.
Is T-Mobile giving the bumper away too?
THE NEW PHONE BOOKS ARE HERE! THE NEW PHONE BOOKS ARE HERE!
I can't believe people are calling Google greedy when they don't even make profit off the nexus 4
Sent from my Nexus 4 using Tapatalk 2
I've got my nexus today from UK O2 - bumper was included.
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
Click to expand...
Click to collapse
Edit: wrong forum
Sent from my Nexus 4 using xda app-developers app
Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
Sent from my Nexus 4 using xda app-developers app
zackvh said:
Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
C. You are outside of the price match period
Sent from my Nexus 4 using xda app-developers app
THEindian said:
C. You are outside of the price match period
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Even if I was in the price matching period I wouldn't be complaining. It's only $20 for a bumper case. Go buy one instead of wasting your own and Google's time.
Sent from my Nexus 4 using xda app-developers app
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
Click to expand...
Click to collapse
That's exactly how I'm reading it. Disgraceful to complain about such a third by considering how cheap the Nexus 4 is anyway.
Sent from my GT-I9300 using xda app-developers app
I know tmobile recently killed the discount they offered top-up card resellers, but there must be someone who is still offering some sort of discount. Anyone know of any websites that are still/currently offering any sort of discount?
hp420 said:
I know tmobile recently killed the discount they offered top-up card resellers, but there must be someone who is still offering some sort of discount. Anyone know of any websites that are still/currently offering any sort of discount?
Click to expand...
Click to collapse
None that I could find. You could still buy $50 refills for ~$40 from eBay as of last month, but even those seem to have dried up.
Yeah, I couldn't find anything. I spent 2 hours searching this morning, and all I could find were some pretty shady sites that offered no more than $2 off. I even enlisted the help of my sister, who is into extreme couponing and can find a deal on ANYTHING if you give her time.....nothing
I finally just caved and topped up the old fashioned way. If anyone finds anything I would greatly appreciate a heads-up, though. I'd love to be able to save a few bucks from now on!
Try prepaid-refill.com... I've bought tmo refills from that site a few times with no issue. They have tmo refill deals from time to time, I bought a $50 refill for $40 the other day and yes I know the risk involved with using this site.
Sent from my Nexus 4 using xda premium
You can still save a buck or two on tax if you use callingmart to buy refills, they charge zero tax for tmo prepaid. Saves me a little over $4 a month
Sent from my Nexus 4 using Tapatalk 4 Beta
lowrider262 said:
You can still save a buck or two on tax if you use callingmart to buy refills, they charge zero tax for tmo prepaid. Saves me a little over $4 a month
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
yeah, I noticed tmo charged about $4 in tax...wasn't very pleased when I saw how much it was, but I think next time I'm going to do just what you said....every little bit helps, and it really adds up over a two year span which is what a standard contract would be, assuming I had one
buy from Target using Redcard, 5% off no tax.
lowrider262 said:
You can still save a buck or two on tax if you use callingmart to buy refills, they charge zero tax for tmo prepaid. Saves me a little over $4 a month
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
This is what I do. The fact that it has no taxes and it's instant is really nice. I do miss the extra dollar or two savings they did offer, but it's still worth it over going to a store or something.
namartlu said:
buy from Target using Redcard, 5% off no tax.
Click to expand...
Click to collapse
At the risk of bumping an old thread, this is great advice. Also right now $30 cards are on sale for $28.49, so with the 5% off, no tax, free shipping, it comes out to $27.07 per card.
Link to card: http://www.target.com/p/t-mobile-30-prepaid-refill-card/-/A-14510266#
Tmo refills seem to be on sale for non red card holders I got $5 off a $100 at target and they don't charge tax.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Ostrich Egg said:
At the risk of bumping an old thread, this is great advice. Also right now $30 cards are on sale for $28.49, so with the 5% off, no tax, free shipping, it comes out to $27.07 per card.
Link to card: http://www.target.com/p/t-mobile-30-prepaid-refill-card/-/A-14510266#
Click to expand...
Click to collapse
Target sales on prepaid cards usually last a week so I'm guessing this deal is good till Saturday night.
I know this is old but best not create a new thread.
anyway, just dig around and wow these discount are completely dried out. eBay and Target even sell $100 refill for $105. Cost more than face value. Wow. Buy directly from T and have to pay tax. So my $10 refill is almost $12.
More then 10% off on the t-mobile refill
hp420 said:
I know tmobile recently killed the discount they offered top-up card resellers, but there must be someone who is still offering some sort of discount. Anyone know of any websites that are still/currently offering any sort of discount?
Click to expand...
Click to collapse
Hello, There is a person on ebay who is good, and selling the tmobile refill card. He is giving more then %10 percent off, that is if you are still interested. I am new and cannot post URls so if you got to ebay, then copy and paste this into the search box. 161496855152
Thank You
kmonga said:
Hello, There is a person on ebay who is good, and selling the tmobile refill card. He is giving more then %10 percent off, that is if you are still interested. I am new and cannot post URls so if you got to ebay, then copy and paste this into the search box. 161496855152
Thank You
Click to expand...
Click to collapse
It's auction, so it could easily end up at full price, but I'll definitely watch it, thanks!
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
That great
neonsector said:
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
50 dollars for an htc1.....still too much...lol but thats great info thanks for passing it on.:laugh:
Originally Posted by HeyItsRyan
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
Yea but sprint doesn't compete with online retailers. Most companies can't.
And the HTC one has always been 200 since the day it was released.
But there are ways a new customer can get an HTC one or S4 completely free.
Sent from my SPH-L720 using xda app-developers app
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Click to expand...
Click to collapse
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
asharm said:
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
Click to expand...
Click to collapse
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
HeyItsRyan said:
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
Click to expand...
Click to collapse
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
plmiller0905 said:
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
HeyItsRyan said:
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
Click to expand...
Click to collapse
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
00mred00 said:
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
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Why is it logical to do it now? I will be porting my wife's number over from att
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HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Lol okay. You sound like a Sprint employee for sure. Just speaking from my personal experience. I got $262.50 credit from Best Buy for my S3 Sprint was going to give me $106. I'm not going to argue but simply reiterate that Best Buy is a way better place to buy products, and insurance etc.
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HeyItsRyan said:
So confused...
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Buy Back everywhere is a joke... $245 for an iphone 5 I would be insulted.. they're what $600 at the store clearly it's 1/3 of the price right there..
my bf did that phone connect discount and he's going to end up paying more over all.... he doesn't even use his phone and hasn't even taken it out of the package...
Sprint Guy... how can a new customer get a free s4?
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waleed300 said:
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
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I'm going on information I have on hand, where I live our Best Buy sucks and I've been told that by customers many times. People tell me it's just like RadioShack, where yea they'll sell you a phone and if you're lucky they'll transfer contacts for it, but that's it. And the reason is BECAUSE you don't work on commission... a LOT of salespeople have no motivation to go the extra mile. They make a base pay and that's it. If they deal with 20+ customers a day, each one ending with the same result, then where's the drive to be the best? If you can't LOSE money as a sales rep, then you shouldn't call yourself a salesman IMHO. In that case you're just a customer service guy.
People have commission all wrong and it cracks me up when I see the Best Buy commercials that say you guys don't work on commission. Commission is what motivates salesmen to do a good job. Say a customer comes in my store and buys 4 new phones and I make $100 off that single transaction... it's my JOB to make sure they're 100% satisfied, because if they're not they have every right to return those phones and then I lose the commission, so now I just wasted time AND lost money because I half ass job. A typical single line upgrade will last about 45 minutes with us. We don't rush, and if we have customers waiting we simply set the expectations, tell them how long we'll be, and invite them to come back later so they don't have to wait. We go over ever aching detail from contact, picture, video, email, ringtone transfers to customer education. Then afterwards, the customer gets a CSAT call where they get to rate us. If our CSAT score is too low, we lose even more money off our commission. So once again, the result is that if you're dealing with a salesman who's pay and lively hood is directly effected by your (the customer's) level of satisfaction, then why do people assume commission-based salesmen don't do their job? Makes no sense.
But I digress.. Don't get me wrong bud, I am certainly NOT saying you do a bad job. If your particular Best Buy is a good one, and you in particular do an awesome job in phone sales, then that's great. I'm simply saying ours is not a good store, and the people there don't really give a crap.
Also, our accessory deals are pretty good. We do almost the same thing as you... buy any case for $29.99 or less and we'll bundle screen protectors and a car charger for a flat $40. We simply don't offer Zagg's because we don't believe in wet application screen protectors. OtterBox's are a big seller for us, and if you buy a Defender you don't need a Zagg anyway. We can't really match Amazon pricing for OtterBox because we're a preferred retailer, but we'll take a Defender down to $39.99 if we have too and still make a bundle deal.
kvan1707 said:
Sprint Guy... how can a new customer get a free s4?
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NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
plmiller0905 said:
Why is it logical to do it now? I will be porting my wife's number over from att
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The current offer is get $100 off when porting in, I assume you did this on your Att port in 2 days ago. This offer expires the day before the new offer starts. Just do that now for her line as it nets the same total cost as the bogo.
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HeyItsRyan said:
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
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If Only, I am on a family plan in someone else's name with sprint right now, I going to break off get two lines, add my subway discount and pay about $154 a month. Need to build my credit.
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T-Mobile is now selling the 128gb s6 for the same price as the 64gb...
http://www.t-mobile.com/cell-phones...e.html?icid=WMD_TM_GLXYS6EDGH_79SZD7DDGO42080
Samsung needs to stop doing this kind of crap, they will kill the resale value of the S6. they copy designs from the iPhone yet they can't copy the business practices of apple. geez.
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glcK23 said:
Samsung needs to stop doing this kind of crap, they will kill the resale value of the S6. they copy designs from the iPhone yet they can't copy the business practices of apple. geez.
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This really has nothing to do with Samsung, this is T-Mobiles business model.
Ya, this is getting ridiculous. I wouldnt have chosen the 64gb if i knew th 128gb would be the same price.
This is a recurrence of an existing promo that T-Mobile has been running since the beginning of June, though I think they killed it for a couple of days in there somewhere. I picked up my S6 128GB (non-edge, didn't see the value in paying $100 more for the bit of extra screen real estate) on this deal on 6/7.
Just be aware, they won't honor this in store (though I'm told none of the stores carry the 128GB phones, period), and if for whatever reason you can't order via the website you may have a bit of a time getting customer service to honor it over the phone. I had to go through 3 different phone reps/supervisors to get one who knew how to do it, when the website referred me to customer service.
This phone is not worth $850+ lol but yeah android phones never have and never will keep their value.
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mrspock08 said:
This is a recurrence of an existing promo that T-Mobile has been running since the beginning of June, though I think they killed it for a couple of days in there somewhere. I picked up my S6 128GB (non-edge, didn't see the value in paying $100 more for the bit of extra screen real estate) on this deal on 6/7.
Just be aware, they won't honor this in store (though I'm told none of the stores carry the 128GB phones, period), and if for whatever reason you can't order via the website you may have a bit of a time getting customer service to honor it over the phone. I had to go through 3 different phone reps/supervisors to get one who knew how to do it, when the website referred me to customer service.
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With the S6, there is no additional screen area with the edge
Stores will honor it IN STORE on wedneday.
Also , Samsung seperately is gonna give you 100$ back if you buy the 64gb full price (which is already discounted 100$ by t-mobile).
So if you go and buy the 64gb for 649$, Samsung will send you another 100$ rebate
masri1987 said:
Stores will honor it IN STORE on wedneday.
Also , Samsung seperately is gonna give you 100$ back if you buy the 64gb full price (which is already discounted 100$ by t-mobile).
So if you go and buy the 64gb for 649$, Samsung will send you another 100$ rebate
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Which Samsung rebate is this? link please
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shook187 said:
Which Samsung rebate is this? link please
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https://samsungpromotions.com/ultimateupgrade/
Here you go sir!
i just got my S6 5 days ago, and they refuse to give me the 128gb as a even exchange.
masri1987 said:
i just got my S6 5 days ago, and they refuse to give me the 128gb as a even exchange.
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Why would they take it back in return? Take back a used phone for a new one? The only thing you entitled to is some kind of reimbursement via account credit. Call customer service and explain your situation.
But I'm sure if you pay the restocking fee they'll let you swap it out.
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shook187 said:
Why would they take it back in return? Take back a used phone for a new one? The only thing you entitled to is some kind of reimbursement via account credit. Call customer service and explain your situation.
But I'm sure if you pay the restocking fee they'll let you swap it out.
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For one , buyers remorse lol
They won't let me even do a restocking fee.
I'm over it already
They gave me a 100$ credit to the account instead
Are u sure we can use the T-Mobile 100 promo and the Samsung promo at the same time? Samsung says it has to be full price which it's not the case when T-Mobile has discounted it
valestrand said:
Are u sure we can use the T-Mobile 100 promo and the Samsung promo at the same time? Samsung says it has to be full price which it's not the case when T-Mobile has discounted it
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No harm in trying. If they accept it and you shouldn't have qualified it's on their heads not yours.