no sound during call (401.11) - One (M7) Q&A, Help & Troubleshooting

Hi,
I really don't know what to do today.
I am on hboot 1.57 s-on and I was stuck with the no sound in call problem,so I downloaded a stock version of Android with stock kernel and updated the software version(firmware?) To the 6.09.401.11 but on any rom (insertcoin, viper,stock) the no sound in call bug is still there(no sound and no microphone).
The problem is that i can't downgrade my firmware because of the s-on.
So i'm stuck with a phone that can't call and I really don't know what to do to solve this.
Right now i'm back on viper but even when flashing the fix phone calls won't work. So I really need your help here.
Thanks in advance!

pyr0technicien said:
Hi,
I really don't know what to do today.
I am on hboot 1.57 s-on and I was stuck with the no sound in call problem,so I downloaded a stock version of Android with stock kernel and updated the software version(firmware?) To the 6.09.401.11 but on any rom (insertcoin, viper,stock) the no sound in call bug is still there(no sound and no microphone).
The problem is that i can't downgrade my firmware because of the s-on.
So i'm stuck with a phone that can't call and I really don't know what to do to solve this.
Right now i'm back on viper but even when flashing the fix phone calls won't work. So I really need your help here.
Thanks in advance!
Click to expand...
Click to collapse
Before starting a thread, kindly search in the forum first. there are already 3 to 4 threads addressing this issue in the forum and they contain the necessary fixes/actions too pertaining your problem.
As for the fix to your problem. revert back to stock rom 6.09.401.11 and recovery. and reboot your bootloader. From there go to recovery and wait till the little phone image comes up with a red exclamation mark in it. ( you will have to wait for a few minutes before this appears after dark screen). Then press volume up and while keep pressing it, press the power button once. you will see the stock recovery menu in blue. go down and select wipe cache partition. press power button. It will wipe cache. then select reboot system now.
It will fix your problem hopefully.

Hey,
I did look for a topic like this one, but it seems the OTA 6.09.401.11 solved the problem but not for me ...
I'm back on 6.09.401.11 stock rom, stock recovery, not rooted and it is still not working.
I'll contact the htc support tommorow but I don't get why the update does'nt fix the problem for me ...

pyr0technicien said:
Hey,
I did look for a topic like this one, but it seems the OTA 6.09.401.11 solved the problem but not for me ...
I'm back on 6.09.401.11 stock rom, stock recovery, not rooted and it is still not working.
I'll contact the htc support tommorow but I don't get why the update does'nt fix the problem for me ...
Click to expand...
Click to collapse
All I did on my wifes's M7 was restore a nandroid from Sept. and turned off auto updates in the Play store settings ...phone has been fine sence

clsA said:
All I did on my wifes's M7 was restore a nandroid from Sept. and turned off auto updates in the Play store settings ...phone has been fine sence
Click to expand...
Click to collapse
A nandroid does'nt downgrade the firmware ( wich is the faulty one ).
I tried it with an old backup I had, same firmware, same problem I just can't use my phone anymore that's so frustrating !
I can't believe I have to pay 25$ to s-off my device ... I hope htc will be able to help me about that tommorow !
EDIT : Even in safe mode, call does'nt work

pyr0technicien said:
A nandroid does'nt downgrade the firmware ( wich is the faulty one ).
I tried it with an old backup I had, same firmware, same problem I just can't use my phone anymore that's so frustrating !
I can't believe I have to pay 25$ to s-off my device ... I hope htc will be able to help me about that tommorow !
EDIT : Even in safe mode, call does'nt work
Click to expand...
Click to collapse
it's not a firmware problem .. where did you get that idea ?
If it were firmware how would my phone work by simple restoring a nandroid and turning off play store updates
play store can not update your firmware

Well for me nandroid restore doesn't make my sound come back in call, I tried 5 different rom with full wipe ( stock, old one, new one, even viper with the fix) the only thing i can't flash is the firmware. SO I guess for me this is a firmware problem
Damn, just got htc chat operator, he don't understand why it's not working and they can't take my phone back to the repair center because my bootloader has been unlocked ... I'm stuck with a phone that can't call anymore

pyr0technicien said:
Well for me nandroid restore doesn't make my sound come back in call, I tried 5 different rom with full wipe ( stock, old one, new one, even viper with the fix) the only thing i can't flash is the firmware. SO I guess for me this is a firmware problem
Damn, just got htc chat operator, he don't understand why it's not working and they can't take my phone back to the repair center because my bootloader has been unlocked ... I'm stuck with a phone that can't call anymore
Click to expand...
Click to collapse
pay for the s-off and flash an older RUU

clsA said:
pay for the s-off and flash an older RUU
Click to expand...
Click to collapse
Well i'll first try to send it to repair, i don't want to waste 25$

pyr0technicien said:
Well i'll first try to send it to repair, i don't want to waste 25$
Click to expand...
Click to collapse
True .. it could very well be broken hardware

clsA said:
True .. it could very well be broken hardware
Click to expand...
Click to collapse
Don't think so, skype is working great. But anyway 'cause of that unlocked bootloader they might not fix it

It's a service pack issue from HTC! I have the same problem.
They're currently working on a fix, hopefully it will come soon.
Source: http://www.techradar.com/news/phone...oken-voice-calling-on-flagship-one-m7-1277166

Le_Vizz said:
It's a service pack issue from HTC! I have the same problem.
They're currently working on a fix, hopefully it will come soon.
Source: http://www.techradar.com/news/phone...oken-voice-calling-on-flagship-one-m7-1277166
Click to expand...
Click to collapse
Actually the OTA update solved the problem for every one on the forum. Are you also up to date ? Do you have the 6.09.401.11 firmware ?
If not just go to parameters, about the phone, update
Because HTC operator told me " it's strange" they are not aware of this problem on the last firmware

pyr0technicien said:
Actually the OTA update solved the problem for every one on the forum. Are you also up to date ? Do you have the 6.09.401.11 firmware ?
If not just go to parameters, about the phone, update
Because HTC operator told me " it's strange" they are not aware of this problem on the last firmware
Click to expand...
Click to collapse
Good to know, haven't updated yet.
Im still on ARHD 82, wanted to wait till Android Lollipop Update, but it seems like i should update it now.
Thanks for the information!

Try the viper fix it should work on custom rom without wiping/going back to stock

So I decided to spend the 25$ needed to s-off, so I don't have to deal with the customer service of htc and wait 2 weeks for my device.
I flashed the last RUU but I guess just flashing the last firmware should have solve it too.
And to finish this thread, it seems I updated trough the ota but without flashing some older firmware first. As explained by a team venom member on the irc, the encrypted firmware does'nt contain all the element of the previous firmware update, so the firmware was kind of broken. Now I know I have to upgrade firmware one by one, I guess it's good to know.

pyr0technicien said:
So I decided to spend the 25$ needed to s-off, so I don't have to deal with the customer service of htc and wait 2 weeks for my device.
I flashed the last RUU but I guess just flashing the last firmware should have solve it too.
And to finish this thread, it seems I updated trough the ota but without flashing some older firmware first. As explained by a team venom member on the irc, the encrypted firmware does'nt contain all the element of the previous firmware update, so the firmware was kind of broken. Now I know I have to upgrade firmware one by one, I guess it's good to know.
Click to expand...
Click to collapse
well the link you posted doesn't contain any RUU ..those are FUU and not the same
If you want RUU look here >> http://www.androidruu.com/index.php?developer=M7
and here >> http://www.htc1guru.com

Related

anypne using BELL HTC one?

hi.
I was using HTC One with Android Revolution and I would like to go back to stock.
unfortunately I have lost my nandroid and radio back ups (updated radio to latest one)
I was able to get nandroid backup from xda (thank you)
and restore it. however when I try to OTA update or factory reset it says security warning in bootloader
researching through google I realized that updated radio prevents me from doing OTA update and factory reset.
Is it possible to get a radio back up for bell or does anyone know how to make it work?
Thank you!
jkpark17 said:
hi.
I was using HTC One with Android Revolution and I would like to go back to stock.
unfortunately I have lost my nandroid and radio back ups (updated radio to latest one)
I was able to get nandroid backup from xda (thank you)
and restore it. however when I try to OTA update or factory reset it says security warning in bootloader
researching through google I realized that updated radio prevents me from doing OTA update and factory reset.
Is it possible to get a radio back up for bell or does anyone know how to make it work?
Thank you!
Click to expand...
Click to collapse
yea im with bell but on a rogers phone and have the same issue and want to go back to stock..
crisgq27 said:
yea im with bell but on a rogers phone and have the same issue and want to go back to stock..
Click to expand...
Click to collapse
No one???
jkpark17 said:
hi.
I was using HTC One with Android Revolution and I would like to go back to stock.
unfortunately I have lost my nandroid and radio back ups (updated radio to latest one)
I was able to get nandroid backup from xda (thank you)
and restore it. however when I try to OTA update or factory reset it says security warning in bootloader
researching through google I realized that updated radio prevents me from doing OTA update and factory reset.
Is it possible to get a radio back up for bell or does anyone know how to make it work?
Thank you!
Click to expand...
Click to collapse
HTC has the RUU on their website, I don't have it off hand.
bobruels44 said:
HTC has the RUU on their website, I don't have it off hand.
Click to expand...
Click to collapse
Thank you for the reply.
YA. I tried it but it doesn't work since the radio is different.
sigh.. so no one shares their radio backups.. I am doomed T_T
I probably cant go back to stock anymore.
why did I updated my radioooooooooooo
jkpark17 said:
Thank you for the reply.
YA. I tried it but it doesn't work since the radio is different.
sigh.. so no one shares their radio backups.. I am doomed T_T
I probably cant go back to stock anymore.
why did I updated my radioooooooooooo
Click to expand...
Click to collapse
I'm using bell now so I'll try and get a back up if I get around to it tonight (sorry I have a bit of a to-do list). Also I don't get LTE anywhere since I rooted so I'm not sure if mine is truly stock (i've never flashed radios on this device)
I also have a Bell I find a backup of the Rom the Bell.
I kept in case. Here:
http://forum.xda-developers.com/showthread.php?t=2207874
CWM Nandroid Backups:
M7 CWM Nandroid Backup / CID BM___001 / 1.29.666.5 (Bell Mibility Canada
http://bugsylawson.com/files/file/1818-m7-cwm-nandroid-backup-cid-bm-001-1296665/
LTE works well for my but it is not everywhere that is available despite site coverage , otherwise it is HSPA
bobruels44 said:
I'm using bell now so I'll try and get a back up if I get around to it tonight (sorry I have a bit of a to-do list). Also I don't get LTE anywhere since I rooted so I'm not sure if mine is truly stock (i've never flashed radios on this device)
Click to expand...
Click to collapse
omg. could you please upload it?
I really couldn't find it anywhere and u r the savior now.!
http://forum.xda-developers.com/showthread.php?t=2245615
that is how to back up your radio (just to be convenient)
Thank youu
Max128 said:
I also have a Bell I find a backup of the Rom the Bell.
I kept in case. Here:
http://forum.xda-developers.com/showthread.php?t=2207874
CWM Nandroid Backups:
M7 CWM Nandroid Backup / CID BM___001 / 1.29.666.5 (Bell Mibility Canada
http://bugsylawson.com/files/file/1818-m7-cwm-nandroid-backup-cid-bm-001-1296665/
LTE works well for my but it is not everywhere that is available despite site coverage , otherwise it is HSPA
Click to expand...
Click to collapse
ya I restored it using that method but still stuck at boot loader security warning due to updated radio
that's why I am trying to find the stock one
Thank you thou!
jkpark17 said:
ya I restored it using that method but still stuck at boot loader security warning due to updated radio
that's why I am trying to find the stock one
Thank you thou!
Click to expand...
Click to collapse
boot loader security warning <-- no this is due to the installation of a recovery.
Sorry I do not have RUU, I would love to have too, however it is always practical.
Max128 said:
boot loader security warning <-- no this is due to the installation of a recovery.
Sorry I do not have RUU, I would love to have too, however it is always practical.
Click to expand...
Click to collapse
hmmm? so what can I do from now.
I restored the stock nandroid back up and still getting the msg.
I flashed the stock recovery (from the back up) too just in case.
thank you for the reply
jkpark17 said:
hmmm? so what can I do from now.
I restored the stock nandroid back up and still getting the msg.
I flashed the stock recovery (from the back up) too just in case.
thank you for the reply
Click to expand...
Click to collapse
You did the right things, you have remove the root?
Maybe reflash the bootloader with fastboot it Will Be removed warning but I'm not sure but there is no danger.
Why in fact put you in the stock?
haha im a complete noob... does anyone have a how to do all of this.... all i know is you have to relock the phone and download the ota but i cant seem to do it lol any of you in toronto?
Max128 said:
You did the right things, you have remove the root?
Maybe reflash the bootloader with fastboot it Will Be removed warning but I'm not sure but there is no danger.
Why in fact put you in the stock?
Click to expand...
Click to collapse
It's only showing when I try to OTA or factory reset or ruu.
Tried replacing downloader recoveries etc still no luck and I have come to conclusion that the radio might be the problem.
Hope. The savior guy upload his stock radio now... T.T
jkpark17 said:
It's only showing when I try to OTA or factory reset or ruu.
Tried replacing downloader recoveries etc still no luck and I have come to conclusion that the radio might be the problem.
Hope. The savior guy upload his stock radio now... T.T
Click to expand...
Click to collapse
It is written in your bootloader: RELOCKED, Security warning
Is that correct?
Max128 said:
It is written in your bootloader: RELOCKED, Security warning
Is that correct?
Click to expand...
Click to collapse
Yes
jkpark17 said:
Yes
Click to expand...
Click to collapse
This is what i said , The warning appears when installing a recovery and radio did not report on this.
I do not think that HTC refuses because it is locked again ..
but why are you back the phone??
Max128 said:
This is what i said , The warning appears when installing a recovery and radio did not report on this.
I do not think that HTC refuses because it is locked again ..
but why are you back the phone??
Click to expand...
Click to collapse
I just wanna feel the stock feel due to unstableness of customs.
Haha not a biggie.
However I refreshed recovery.omg from android backup and still no luck.
I restored the android backup again and still security warning blocks me.
Think I should stay with custom Rom again lol
Thanks for the replies thou.
Hope I get the stock radio later
Customs? lol he does not care about that!

Process com.htc.dialer isn't responding

Hi i was update software by wifi to 4.4.2 and after reboot is start display message "process com.htc.dialer isn't repsonding wait or close"
and phone was rebooting every 30-60 seconds. I was make s-off, unlock bootloader, custom recovery twrp etc. install custom rom HD revolution but is same problem is unknow imei now and no signal
Anybody know how to fix it ?
EDIT 1
I was see the baseband also is unknown but i donwland radio flash from recovery reboot and still same
The radio which i use match with the version from fastboot, any chance to solve this issue ??
Regards
Anybody know how to fix the phone ?? i was try different roms etc. but nothing
still baseband, imei unknow but from fastboot is show normal imei and baseband
Regards
blackangel82 said:
Anybody know how to fix the phone ?? i was try different roms etc. but nothing
still baseband, imei unknow but from fastboot is show normal imei and baseband
Regards
Click to expand...
Click to collapse
Yes, I had the same issue.
In TWRP, wipe all the partitions except the internal storage. Then flash the rom and choose wipe in Aroma.
Im sure you wouldn't have manually wiped the partitions. The Aroma for some reason doesn't do the job. Manually wipe it and the ROM will install properly
raghav kapur said:
Yes, I had the same issue.
In TWRP, wipe all the partitions except the internal storage. Then flash the rom and choose wipe in Aroma.
Im sure you wouldn't have manually wiped the partitions. The Aroma for some reason doesn't do the job. Manually wipe it and the ROM will install properly
Click to expand...
Click to collapse
Hi thanks for reply.
I was try wipe all partition use stock firmware etc.
Always same no imei and baseband the only one thing only on 4.4.2 show me message "Process com.htc.dialer isn't responding." and sometimes with some roms phone not rebooting stay online all time
Regards
I am having this, along with a litany of other issues as well.
Hi thanks for reply, how you fix this ?
I was book apoitment in HTC service care but phone is unlocked and s-off
I'm wondering the same thing -- I'm stuck. I'm not even S-Off so I can't use this guide, which you may be able to: http://forum.xda-developers.com/showthread.php?t=2541082
Hi I will try tomorrow this and post results
Thanks
I've got the exact same problem - guessing it's hardware related.
Except mine reboots after 30-60 seconds.
This is the second time its happened - sending back again to get repaired.
Now going on the mission of reverting to stock (again) Lucky i'm SOFF
Hi, i was try this return to stock tampered and relock from bootloader gone but all time phone rebooting (loop)
Put back to cid o2 uk try use ruu exe but all time give me error 158
I will send back the phone but i must flash o2 uk ruu first, second somebody try open the phone without success, scratches, dents around the edge
Regards
I'm having this same problem. I've wiped it several times and reloaded 2 different RUU's and Android Revolution. With Android Revolution I've stopped it from randomly restarting but I still get the process error and it doesn't show a Baseband or IMEI. When I used the getvar in cmd it shows my IMEI and everything looks good.. not sure if its a hardware problem or what. Any ideas and if I have to send it back can anyone direct me to a US T-Mobile stock RUU? I'm still new to this... just switched over from a Galaxy.
chickenburritos said:
I'm having this same problem. I've wiped it several times and reloaded 2 different RUU's and Android Revolution. With Android Revolution I've stopped it from randomly restarting but I still get the process error and it doesn't show a Baseband or IMEI. When I used the getvar in cmd it shows my IMEI and everything looks good.. not sure if its a hardware problem or what. Any ideas and if I have to send it back can anyone direct me to a US T-Mobile stock RUU? I'm still new to this... just switched over from a Galaxy.
Click to expand...
Click to collapse
Have a look here :
http://www.htc1guru.com/downloads/ruu-file-downloads/
I was relock remove all tampered and relock put back to my cid s-on try run the only one available ruu.exe
Code:
RUU M7 UL K44 SENSE55 MR O2 UK 4.20.206.16 Radio 4A.23.3263.28 10.38r.1157.04L Release 353143 Signed 2
File Size: 1.6 GiB - Downloads: 376
MD5: 4961fdbbadba53c9640f3638f56faec1
and ruu give me error 158 all time
right now in flash i have :
RUU Zip M7_UL_JB_50_HTC_Europe_1.20.401.1_Radio_4A.13.3227.06_10.27.1127.01_release_308001_signed_2_4
Click to expand...
Click to collapse
but cannot go back to my cid
Hi probably i due wrong but not have other way, because the o2 uk ruu is corrupt and is no ruu zip i deicide to change cid to HTC___01 and restore to 100% stock.
Today courier was pick up the parcel and now will waiting for HTC Service what's wrong with my phone hope can fix it under warranty.
Strange is in fastboot you can read all baseband imei etc. and when phone is on-line rebooting all time and imei baseband etc. is unknown
Regards
blackangel82 said:
Hi probably i due wrong but not have other way, because the o2 uk ruu is corrupt and is no ruu zip i deicide to change cid to HTC___01 and restore to 100% stock.
Today courier was pick up the parcel and now will waiting for HTC Service what's wrong with my phone hope can fix it under warranty.
Strange is in fastboot you can read all baseband imei etc. and when phone is on-line rebooting all time and imei baseband etc. is unknown
Regards
Click to expand...
Click to collapse
^^ hardware problem, not fixable via ruu or any other software method i've seen.
nkk71 said:
^^ hardware problem, not fixable via ruu or any other software method i've seen.
Click to expand...
Click to collapse
i was read riff box can repair imei etc. but it cost over 100 pounds
anyway i was send the phone to htc but with different cid with removed tampered and locked bootloader
Now i must just wait but with my luck this not be cover and i must pay for repair
Regards
Hi i was receive message from htc :
Dear Lukasz Lipinski
Our initial assessment of your device indicates that the repair work required is caused by damage that isn’t covered by warranty. Unfortunately, this means we must charge you for the repair.
We have prepared a quote for you which you can view, accept and pay for at
zam. 74H02404-02M, 74H02439-14M, 83H40000-20 Laser Etching,HTC,CATCHER,Silver,PN07100,M7#UL_B128L3720-C9#EMEA£33,95
zam. 51H10208-03M, Rigid-Flex Board ASSY,w/o_Regional_ID,USB board£5,28
Labor£22,00
Shipping£11,29
Tax£16,68
Please bill me for the full repair£89,20
If you decide not to complete this repair, your device will be returned to you following receipt of payment for the administration and shipping costs incurred. You may use the same link as above to arrange this.
Many thanks,
HTC Customer Care
Click to expand...
Click to collapse
Please follow the link, anybody know what means the parts ??
Was same problem! This post save my phone!
http://forum.xda-developers.com/showthread.php?t=2503646
+ Video https://www.youtube.com/watch?v=0WWNZpaQBh8
westua said:
Was same problem! This post save my phone!
http://forum.xda-developers.com/showthread.php?t=2503646
+ Video https://www.youtube.com/watch?v=0WWNZpaQBh8
Click to expand...
Click to collapse
Hi, sorry I didnt watch the youtube guide (yet again)... but just a quick question, the thread you posted:
[Tutorial][Rescue]Sprint HTC One users that flash GSM roms on their CDMA devices.
got your GSM (m7_u/ul) device back to life? or was it the other way around?
nkk71 said:
Hi, sorry I didnt watch the youtube guide (yet again)... but just a quick question, the thread you posted:
[Tutorial][Rescue]Sprint HTC One users that flash GSM roms on their CDMA devices.
got your GSM (m7_u/ul) device back to life? or was it the other way around?
Click to expand...
Click to collapse
I have sprint device, after downgrade, root it again and now it works grate using gsm. Viperone 5.8.0 + Elementalx 13.1
I was try downgrade, root, s-off etc. nothing works always same problem
I was send phone to htc it will be repaired but not cover by warranty
the cost is 89 pounds because htc must change rear cover which previous owner damage trying takes off screen
Regards

[Q] Ending call at 00:00.

Hi,
I am unable to make/receive calls and can't send/receive SMS text messages.
WiFi and data over 3G works fine, so email/browsing is OK.
I have tried SIM cards from other working phones but it's the same problem on this phone.
Used to work fine couple of days ago but now when I try to make a call to someone it says straight away call ended.
Has anyone encountered the same problem? Can anybody help please?
Info:
My phone is HTC One (M7)
Used to be rooted, in my attempt to resolve the problem I have unrooted it and now has stock android, which i flashed on.
The only thing that is different is that my phone is s-off.
I have done a factory reset but this did not fix it.
For some reason, when i try to update my phone over ota, I get a red triangle with a !.
My phone version is 3.62.401.1.
It is Android 4.3. Not 4.4 kitkat.
I can use wifi, and have 3G/H signal.
That's about it. If anybody can help me with this problem, please do! Thanks in advance.
Does anybody know?
alhal1 said:
Does anybody know?
Click to expand...
Click to collapse
toggle airplane mode and data and see what happens
you say you flashed something back to stock ? do you still have custom recovery? that would stop any updates
clsA said:
toggle airplane mode and data and see what happens
you say you flashed something back to stock ? do you still have custom recovery? that would stop any updates
Click to expand...
Click to collapse
No i no longer have custom recovery.
Yes i flashed so i could get rid of custom recovery and go back to my stock android.
airplane mode and data don't help.
alhal1 said:
No i no longer have custom recovery.
Yes i flashed so i could get rid of custom recovery and go back to my stock android.
airplane mode and data don't help.
Click to expand...
Click to collapse
did you flash a RUU ? which one ?
clsA said:
did you flash a RUU ? which one ?
Click to expand...
Click to collapse
stock_3.62.401.1
alhal1 said:
stock_3.62.401.1
Click to expand...
Click to collapse
Try this one
http://www.androidruu.com/getdownlo...10.38r.1157.04L_release_353069_signed_2-1.exe
clsA said:
Try this one
http://www.androidruu.com/getdownlo...10.38r.1157.04L_release_353069_signed_2-1.exe
Click to expand...
Click to collapse
Ah my mistake, I didn't flash using an ruu, but i will try this. Will i need a custom recovery to use it? Can i use it for WWE?
No custom recovery and yes it's fine for WWE
Sent from my HTC One_M8 using Tapatalk
clsA said:
No custom recovery and yes it's fine for WWE
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
It did not work, it still ends at 00:00 but my phone did update to latest version.
alhal1 said:
It did not work, it still ends at 00:00 but my phone did update to latest version.
Click to expand...
Click to collapse
hardware failed send it to HTC for repair
clsA said:
hardware failed send it to HTC for repair
Click to expand...
Click to collapse
How do i change my relocked to locked without using revone?
alhal1 said:
How do i change my relocked to locked without using revone?
Click to expand...
Click to collapse
if your s-off use this
http://forum.xda-developers.com/showthread.php?t=2475914
clsA said:
if your s-off use this
http://forum.xda-developers.com/showthread.php?t=2475914
Click to expand...
Click to collapse
Do you know how to change s-off to s-on?
Did you flash anything that could have caused this problem? I assume you have flashed a RUU that contained firmware?
If I were you, I'd try to get the original firmware back onto the phone, then install a "known good" ROM so you know the system isn't screwed up somehow.
alhal1 said:
Do you know how to change s-off to s-on?
Click to expand...
Click to collapse
./fastboot oem writesecureflag 3 to bring back to S-ON
clsA said:
./fastboot oem writesecureflag 3 to bring back to S-ON
Click to expand...
Click to collapse
Thanks so much, i will send it to the htc company soon
fenstre said:
Did you flash anything that could have caused this problem? I assume you have flashed a RUU that contained firmware?
If I were you, I'd try to get the original firmware back onto the phone, then install a "known good" ROM so you know the system isn't screwed up somehow.
Click to expand...
Click to collapse
well i originally flashed an recovery.img containing the original version of the version I had. I then tried an RUU. Still didn't work though. What do you mean by 'known good' ROM?
alhal1 said:
well i originally flashed an recovery.img containing the original version of the version I had. I then tried an RUU. Still didn't work though. What do you mean by 'known good' ROM?
Click to expand...
Click to collapse
I mean a popular third party ROM that most people can use without problems. ARHD, for example. But now that I think about it, if you successfully installed a RUU and did a factory reset, I agree with the other person that said it sounds like a hardware defect. I've had this problem on another phone and it was the firmware and RIL (a problem that only exists for Samsung), but if you flashed a RUU it should have sorted that out.
If you can get warranty service for this phone, try it. This is one of those cases where you should revert the phone to stock, though, because the most obvious answer to why a rooted phone doesn't have calls is "you screwed up the software/firmware".
fenstre said:
I mean a popular third party ROM that most people can use without problems. ARHD, for example. But now that I think about it, if you successfully installed a RUU and did a factory reset, I agree with the other person that said it sounds like a hardware defect. I've had this problem on another phone and it was the firmware and RIL (a problem that only exists for Samsung), but if you flashed a RUU it should have sorted that out.
If you can get warranty service for this phone, try it. This is one of those cases where you should revert the phone to stock, though, because the most obvious answer to why a rooted phone doesn't have calls is "you screwed up the software/firmware".
Click to expand...
Click to collapse
So my phone is broken?

[Q] [q] htc one m7 ruu help

hi guys, hoping for a bit of help here, HTC seem next to impossible for me master, hover i never have any issues with sony bootloaders and fastboot etc.
but iv basically been running CM10 right up to CM12 on my htc one M7, however its time for me to sell it now so i need to mke it completly stock, iv tried using the reset guru roms, buy get caught up in bootloader after the ota's ( locked and unlocked bootloader ) hopefully if iv done it correctly iv attatched my handsets infomation, so if anyone could help me with correct RUU link or anything that would help me id be most grtefull.....
tymmuff said:
hi guys, hoping for a bit of help here, HTC seem next to impossible for me master, hover i never have any issues with sony bootloaders and fastboot etc.
but iv basically been running CM10 right up to CM12 on my htc one M7, however its time for me to sell it now so i need to mke it completly stock, iv tried using the reset guru roms, buy get caught up in bootloader after the ota's ( locked and unlocked bootloader ) hopefully if iv done it correctly iv attatched my handsets infomation, so if anyone could help me with correct RUU link or anything that would help me id be most grtefull.....
Click to expand...
Click to collapse
Your phone is s-on, their is no RUU that will work with your phone
use this GURU Reset and choose yes to stock recovery and radio and no to root during install
https://www.androidfilehost.com/?fid=23501681358543706
it's also a good idea to factory reset before flashing the Guru Reset
Also you need TWRP 2.6.3.3 to flash the Reset correctly
clsA said:
Your phone is s-on, their is no RUU that will work with your phone
use this GURU Reset and choose yes to stock recovery and radio and no to root during install
it's also a good idea to factory reset before flashing the Guru Reset
Also you need TWRP 2.6.3.3 to flash the Reset correctly
Click to expand...
Click to collapse
hi again, it this the latest reset guru please, as like i said previously, all my ota's result in a bootloop, and i relock bootloader after installing also am i correct in sideloading or copy direct to htc rrot directory?
tymmuff said:
hi again, it this the latest reset guru please, as like i said previously, all my ota's result in a bootloop, and i relock bootloader after installing
Click to expand...
Click to collapse
your version main is missing ..I have no way of knowing ..did you try it ?
clsA said:
your version main is missing ..I have no way of knowing ..did you try it ?
Click to expand...
Click to collapse
do u hve a fastboot command to reveal main version?
tymmuff said:
do u hve a fastboot command to reveal main version?
Click to expand...
Click to collapse
no ..TWRP erased it ... what was the last update you installed
clsA said:
no ..TWRP erased it ... what was the last update you installed
Click to expand...
Click to collapse
Guru_Reset_M7_3.63.707.4
tymmuff said:
Guru_Reset_M7_3.63.707.4
Click to expand...
Click to collapse
Reset does not update the firmware, you have hboot 1.57 your firmware is at least 5.x.401.x
im currently sideloading the reset guru you sent me, i cannot attatch links as im classed as a noob, but if u have google plus or hangouts, you can add me tymedwards1 @ gmail . com
tymmuff said:
im currently sideloading the reset guru you sent me, i cannot attatch links as im classed as a noob, but if u have google plus or hangouts, you can add me tymedwards1 @ gmail . com
Click to expand...
Click to collapse
It all depends on when you updated the phone before flashing custom recovery
if your on 5.11.401.10 your phone should update normally ...this software matches your CID
However if your on 6.09.401.5 and it tries to update it will most likely fail
I'm not sure how many .401 updates their are after 5.x
tymmuff said:
im currently sideloading the reset guru you sent me, i cannot attatch links as im classed as a noob, but if u have google plus or hangouts, you can add me tymedwards1 @ gmail . com
Click to expand...
Click to collapse
its now taking me to 4.4.3 with yet another 500mb ota update, would you know if there is a final reset with no known ota's? thank
tymmuff said:
its now taking me to 4.4.3 with yet another 500mb ota update, would you know if there is a final reset with no known ota's? thank
Click to expand...
Click to collapse
let it install
clsA said:
let it install
Click to expand...
Click to collapse
awesome you have been a great help with my HTC dilema, its now updated to 6.09.401.5 should i now relock my BL?
i useually relock with my sony's but now i remember why htc's hve never been my friend hahaha, i personally use the Z3, xperia j and nokia 925.
tymmuff said:
awesome you have been a great help with my HTC dilema, its now updated to 6.09.401.5 should i now relock my BL?
i useually relock with my sony's but now i remember why htc's hve never been my friend hahaha, i personally use the Z3, xperia j and nokia 925.
Click to expand...
Click to collapse
no just leave it unlocked

Returning Back to Stock With Previously Saved Backup

Hi Guys,
Im in a spot of bother and am hoping for some advice. I have an HTC One m7 and about two weeks ago its wifi started acting up where it would get stuck on turning on and not work. I searched this problem up and most people who had it ended up sending their phone in for warranty repair. I figured that i would try a custom rom and see if that fixed my problem. So i unlocked my bootloader, rooted and flashed a custom rom. The problem went away for a bit but now its back, so I want to revert back to completely stock so that i can send it under warranty claim.
Problem is that I cant find an RUU file for my phone(CID GLOBA001); network provider is WIND (operated by Globalive). However I did make a backup of my stock ROM using TWRP before flashing the custom one. So if i restore that backup, all i have to do is get stock recovery&lock bootloader and I should be good for sending it under warranty? Or will I have to separately get other stuff back to stock such as kernel. P.S my phone is S-On
I Just want to make sure before doing anything because I am pretty new to this stuff.
Any help would be greatly appreciated
Nastradamus said:
Hi Guys,
Im in a spot of bother and am hoping for some advice. I have an HTC One m7 and about two weeks ago its wifi started acting up where it would get stuck on turning on and not work. I searched this problem up and most people who had it ended up sending their phone in for warranty repair. I figured that i would try a custom rom and see if that fixed my problem. So i unlocked my bootloader, rooted and flashed a custom rom. The problem went away for a bit but now its back, so I want to revert back to completely stock so that i can send it under warranty claim.
Problem is that I cant find an RUU file for my phone(CID GLOBA001); network provider is WIND (operated by Globalive). However I did make a backup of my stock ROM using TWRP before flashing the custom one. So if i restore that backup, all i have to do is get stock recovery&lock bootloader and I should be good for sending it under warranty? Or will I have to separately get other stuff back to stock such as kernel. P.S my phone is S-On
I Just want to make sure before doing anything because I am pretty new to this stuff.
Any help would be greatly appreciated
Click to expand...
Click to collapse
depends if your going to chance it being relocked instead of locked, that requires s-off
clsA said:
depends if your going to chance it being relocked instead of locked, that requires s-off
Click to expand...
Click to collapse
Hey i appreciate the reply. So if i get soff and get locked, is it okay to have soff when sending it for waranty repair?
Nastradamus said:
Hey i appreciate the reply. So if i get soff and get locked, is it okay to have soff when sending it for waranty repair?
Click to expand...
Click to collapse
yes but depending on your hboot s-off could cost you $25
clsA said:
yes but depending on your hboot s-off could cost you $25
Click to expand...
Click to collapse
I have Hboot 1.57 i believe. Do you think I should get s-off or chance relocked? And besides that, so do i need to get stock kernel and stuff back as well or will restoring the backup of my stock rom do that automatically. Cause right now i have a custom kernel as well since it came with the custom rom which i installed. Once again, thanks for your help
Nastradamus said:
I have Hboot 1.57 i believe. Do you think I should get s-off or chance relocked? And besides that, so do i need to get stock kernel and stuff back as well or will restoring the backup of my stock rom do that automatically. Cause right now i have a custom kernel as well since it came with the custom rom which i installed. Once again, thanks for your help
Click to expand...
Click to collapse
I would send it with s-on / relocked / stock backup /stock recovery
are you just getting the camera fixed ? and are you sending it to your carrier or to HTC ?
clsA said:
I would send it with s-on / relocked / stock backup /stock recovery
are you just getting the camera fixed ? and are you sending it to your carrier or to HTC ?
Click to expand...
Click to collapse
The problem is with my wifi, so i just want to get that solved. From what ive read from other people who had the same problem as me, they all got replacement phones when using warranty claim since the problem wasnt fixable. I plan on just going to the carrier's store and getting it fixed/replaced through them since theyll lend me a temp phone while mines gone.
So even if i have a custom kernel, sending it in shouldnt be a problem?
Nastradamus said:
The problem is with my wifi, so i just want to get that solved. From what ive read from other people who had the same problem as me, they all got replacement phones when using warranty claim since the problem wasnt fixable. I plan on just going to the carrier's store and getting it fixed/replaced through them since theyll lend me a temp phone while mines gone.
So even if i have a custom kernel, sending it in shouldnt be a problem?
Click to expand...
Click to collapse
use you stock backup + stock recovery + relock the bootloader and take it in
clsA said:
use you stock backup + stock recovery + relock the bootloader and take it in
Click to expand...
Click to collapse
Perfect, Thanks. Just one last thing, for getting stock recovery do i have to be wary of compatibility with my device like with firmwares or is that not the case with stock recovery?
Nastradamus said:
Perfect, Thanks. Just one last thing, for getting stock recovery do i have to be wary of compatibility with my device like with firmwares or is that not the case with stock recovery?
Click to expand...
Click to collapse
you need the same version that matches your firmware
if you have 6.x firmware find a 6.x stock recovery for your phone

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