[Q] My phone is going absolutely crazy - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I was just scrolling though instagram and all of a sudden the whole phone image started scrolling up and kept going now it is turning on and off and the picture is like a tv that is has no signal and is stuck in a bootloop. I've tried everything from battery pulls to blowing in it, a new charger, if you can think it ive tried it. It is 100% stock and I want to try a factory reset but I cant even get it to boot. If anybody could help me id really appreciate it! http://www.youtube.com/watch?v=w7-fStaJkYQ

JaceHagg said:
I was just scrolling though instagram and all of a sudden the whole phone image started scrolling up and kept going now it is turning on and off and the picture is like a tv that is has no signal and is stuck in a bootloop. I've tried everything from battery pulls to blowing in it, a new charger, if you can think it ive tried it. It is 100% stock and I want to try a factory reset but I cant even get it to boot. If anybody could help me id really appreciate it! http://www.youtube.com/watch?v=w7-fStaJkYQ
Click to expand...
Click to collapse
This seems a hardware problem

Yeah, I contacted at&t and samsung and they think it is also. They are sending me a note 4 replacement for free so im not complaining anymore!

Related

Tilt freezing/crashing and EXTREMELY slow..

ok so here's the situation. I know that my battery is bad but i don't know if that's causing the problem. I was working on my car today and noticed that i had a text, so when i tried to open it, the phone froze. I thought no biggie and soft reset the phone. Here's where the problem began. It was on the loading screen.....and never did anything else. So i reset again and again until i plugged it to a wall. Same thing. It eventually booted up all the way, but it was acting way too slow. It would take more than 2 minutes to respond to an input. When I tried to make a call after it was on the phonepad, it took 3 minutes to even dial the speednumber and make the call. The call went through with no events. I patiently went to my back up program to try to back up my info and whatnot and it was so slow that it didn't back anything up. Has anyone had this problem before? I hope I explained it clearly.
My current rom is Solace 3.1 from mbarvian.
The best is if you replace the battery. It can be so slow cause of the battery. But it can also be your ROM. You could try a different ROM but I wouldn't recommend that until you have a better battery.
truth be told, i was holding off on the battery until the pro touch 2 came out for AT&T, but now i think it's best, even if i don't keep the phone. I have it plugged into the wall right now and it still doesnt want to finish backing up my stuff.
Is that a 6.5 ROM?
Get a replacement battery. You can try eBay. I have had good luck with battery there.
Once you have battery, backup your data and note down all you settings and then hard reset. After reset, redo your settings, restore your data. It should be fast as new.
seems strange that it would be a battery causing the phone to lock up, normally it is a program or something that causes it. If you have the phone plugged in to the wall and it still happens then I would say " how could it be the battery when that's not the power source"..
Keep trying to back it up, then hardreset the phone.
to answer a few posts back, it's a 6.1 rom. As far as the battery goes, i left it plugged for 24hours and then when i tried turning it on, still slow as always. I'm beginning to think that it's a combination of a corrupt rom and bad battery. I NEED to back up my stuff, but i wonder how i can do it if it's acting all slow.
I think it's just a problem with the rom. Good luck backing stuff up.
ChumleyEX said:
I think it's just a problem with the rom. Good luck backing stuff up.
Click to expand...
Click to collapse
yeah no kidding. haha. i can't even access half of the stuff on that phone. I wonder what caused it to go bad after 2 months or so of use with that ROM.

Most likely a Software Problem [help]

hi,
For starters I've had my G1 since it came out, been rooted for a while so i know what I've been doing.
Anyways.. I've checked the forums and I've seen similar problems like mine but not exactly the answers I need.
Basically my Digitizer is being unresponsive randomly and when this happens my entire phone just FC's everything. The first time i noticed this was when I would Charge my G1 using a Blackberry Charger when id text, the Screen would be unresponsive to touch on all of the screen and just lag on everything. So I would have to unplug it and re-plug it continually. Recently I switched to the new Cyan Rom (i forgot the number) and now it will just randomly be unresponsive with the touchscreen id go on apps and it will FC. Ive wiped and rebooted many times, ive switched roms multiple times as well. So I'm on my last resort and asking for help.
Any help is highly appreciated.
thelistening said:
hi,
For starters I've had my G1 since it came out, been rooted for a while so i know what I've been doing.
Anyways.. I've checked the forums and I've seen similar problems like mine but not exactly the answers I need.
Basically my Digitizer is being unresponsive randomly and when this happens my entire phone just FC's everything. The first time i noticed this was when I would Charge my G1 using a Blackberry Charger when id text, the Screen would be unresponsive to touch on all of the screen and just lag on everything. So I would have to unplug it and re-plug it continually. Recently I switched to the new Cyan Rom (i forgot the number) and now it will just randomly be unresponsive with the touchscreen id go on apps and it will FC. Ive wiped and rebooted many times, ive switched roms multiple times as well. So I'm on my last resort and asking for help.
Any help is highly appreciated.
Click to expand...
Click to collapse
Try to upgrade to the 27.08 Radio/SPL combo. Follow all of the instructions contained within that post. It will suggest you also re-install your recovery. Do it. Once all of this is said and done, if its a software issue, it should be solved.
I had this same issue prior to the upgrade, and all is fine now. Mine didn't FC tho. If I touched the bottom of the screen, it would select something at the top. any questions or a perfect walkthrough, my direct email to my cell is in my info on the left.
<<<<<<<<<< Over there.
ah! thanks! Im actually going to try this now, and hopefully i don't fail and mess up my phone even more than what it already is. and yeah the FCs are really annoying i cant really do anything like make calls, which is ridiculous. Im also having problems with the camera as well i got those really funky colours in it. and then my regular speaker for calls isnt working unless i put it on speaker, i think my G1 is telling me it wants to die. lmfao.
thelistening said:
ah! thanks! Im actually going to try this now, and hopefully i don't fail and mess up my phone even more than what it already is. and yeah the FCs are really annoying i cant really do anything like make calls, which is ridiculous. Im also having problems with the camera as well i got those really funky colours in it. and then my regular speaker for calls isnt working unless i put it on speaker, i think my G1 is telling me it wants to die. lmfao.
Click to expand...
Click to collapse
Oh crap. You have the funky color camera?! That might actually be a hardware issue. But we can certainly try this out. I have the gTalk PC app, and it's up and running now if you wanna run through this.

everything is Force Closing since yesterday

hey guys, I don't know what's going on with my S7 but yesterday was working fine and out of nowhere everything started to FC! From twitter to "Google Services Framwork", Gmail, browser, tweetdeck, calendar, voice, I can't pretty much use it anymore, I haven't done any new app installations so i don't know what's wrong! is it just me, or anyone else having this problem??
Any help will be much appreciated!
Thanks
That has happened to me 4 or 5 times. It's like half of the device gets erased but the apps are there. Everything force closes. I end up having to erase the device and re-install everything. Reboot into recovery if you can't figure it out and format the system and data. For some reason when i do that, i keep root. Not entirely sure how that happens, but one less step for me. I think root is power and one of the volume buttons.
djdanska said:
That has happened to me 4 or 5 times. It's like half of the device gets erased but the apps are there. Everything force closes. I end up having to erase the device and re-install everything. Reboot into recovery if you can't figure it out and format the system and data. For some reason when i do that, i keep root. Not entirely sure how that happens, but one less step for me. I think root is power and one of the volume buttons.
Click to expand...
Click to collapse
ha! i remember I already did that. After the Update we had, and I exchanged mine for a new one I decided to stay with no root (i don't know why! lol) so I guess I'll reset everything and go back to root I figured at the end I was gonna do that, but I was trying to see if it was just me or there was a fix
thanks man!
ok, so since yesterday I've been trying to factory reset the DS, and when it boots back on, everything stays the same!
I'm a little confused now, if I take a picture and I turn the tablet off, when I turn it back on, the picture disappears. Same thing happens if I move widgets, delete or create new ones on the screen, they go back to as the configuration was on friday night! GV not working, and the last message that shows there, same thing, shows the last one on friday. I don't know what can I do.... should I call dell??
duck tape and dynomite
stupid thing started crashing yesterday FC this and FC that ....cant restore it as i no longer have write access to the internal sd card
1) tried nv flash
2) tried restoring from clockwork
3) tried pushing files through adb
4) tried fastboot ....
if i didnt just dump money into this thing id blow it up ......
any help would be appreciated.......any tips to fix it or kill it completely so i can get another one
actually deleted all of the files on internal sd card and uninstalled every program on the device looked completly stock ....rebooted it and it went back to how it was yesterday ......theres gotta be a reason why other are having the same problem that started on the same day .....maybe dell pushed an OTA update and screwed us ......just a thought cause mine was fine till i went 4g yesterday so my sis could post facebook pics ....not sure but hope we can figure this out
Samething happened to me
Hi, did you ever find a solution? my streak 7 was ran out of battery, before it shut off, the screen started flickering and then it turned off. after it came back on, it looked like it was fine, everything looked normal, but then everything started force closing, haven't found a solution
jz83 said:
Hi, did you ever find a solution? my streak 7 was ran out of battery, before it shut off, the screen started flickering and then it turned off. after it came back on, it looked like it was fine, everything looked normal, but then everything started force closing, haven't found a solution
Click to expand...
Click to collapse
I'm running stock, and I discovered the hard way that you can't let the S7 battery run all the way down. The S7 will not power itself down in time. I had the same issue, and the only way around it was to do a complete factory reset, using the menu button from the main screen. I think the reset is in the "About" section, but I don't have my S7 with me now.
Being used to WM6, which powers the device down at 5%, I was not expecting the device to do this, but there it is.
dell streak 7
im not sure if I am the only one with this issue you but becareful with the streak 7 mine well both of mine wont charge properly and the newest one wont charge at all. i have to send it back to dell for them to fix it. Im not sure what cause this but my only advie is to never use a different charger for it only dell chargers. Im guessing that it messes up the battery callibration and then it gets really hot when charging

Galaxy SIII stuck in upload loop after software update

Hi all
I am not technical and am not really sure what to even call this issue, but have done numerous searches on this and other forums over a few weeks and am not able to find anything like it. I'm sure there must be, but because there is nothing onscreen to help identify the issue I don't know what to search for next.
I few weeks ago I got a message to upgrade the O/S. I didn't do it at work, as my reception there is pretty lousy. When I did do it I had good reception. When it had finished, it then wanted to install. I left it until the next day, when I was home again with a strong signal. It commenced installation but when it got to 91% it rebooted and started over again. This has been happening ever since and the only way to stop it is to remove the battery. I've tried leaving the battery out for several hours, draining it, and all the different kinds of reboots but nothing helps. I was able to get it into download mode, but then it got stuck in there. I was able to get it back to the other screen and don't know what to do now.
The only thing on the screen is a standing android guy with a blue polyhedron rotating in his belly, and an upload percentage. It always restarts at 91%.
I don't want to mess anything up, because this is a borrowed phone - after my previous two Nexus 4s chucked it in. I ended up having to send the first N4 back to Google and lost everything on the phone, but the other one has a lot of data I really want to keep, so I won't do that again.
Is anyone able to help me with this issue?
Altotude

Phone is sh*t

Okay, so my phone has always had weird problems. But just today, my phone started running slow out of nowhere and then froze on Instagram so I took the battery out. I then put the battery back in, and I wasn't watching the phone and every time I picked the phone back up, the screen was black and would't show anything. So, I thought it was just like when that happens and all I do is reinsert the battery and it works again, but it wasn't. I did it again while watching the screen, and when i watched it, it would boot up with the LG logo, then turn black. Then reset itself, LG logo, then black and stay black. So then I put it on the charger and restarted it thinking the battery was dead. Same thing happened. I then used my computer to reflash the img file, no difference. I then waited like 3 minutes and tried to restart it, then it got to the sprint part for like 20 secs, then turned black. I write music and have a lot of lyrics in my phone and a lot of images I don't want to lose. I'm tempted to do the TOT restore to see if it fixes anything but this problem is ridiculous. Any help?
iiEatTurdz said:
Okay, so my phone has always had weird problems. But just today, my phone started running slow out of nowhere and then froze on Instagram so I took the battery out. I then put the battery back in, and I wasn't watching the phone and every time I picked the phone back up, the screen was black and would't show anything. So, I thought it was just like when that happens and all I do is reinsert the battery and it works again, but it wasn't. I did it again while watching the screen, and when i watched it, it would boot up with the LG logo, then turn black. Then reset itself, LG logo, then black and stay black. So then I put it on the charger and restarted it thinking the battery was dead. Same thing happened. I then used my computer to reflash the img file, no difference. I then waited like 3 minutes and tried to restart it, then it got to the sprint part for like 20 secs, then turned black. I write music and have a lot of lyrics in my phone and a lot of images I don't want to lose. I'm tempted to do the TOT restore to see if it fixes anything but this problem is ridiculous. Any help?
Click to expand...
Click to collapse
If you do the TOT restore use LGUP because lgflashtool will probably wipe your stuff.
I would not waste time with a restore. He needs a new phone. sprint will replace it.
recommend going to a corporate store.
You are so negative. Why not just try it once?
Something is wrong with your phone. This is an AMAZING phone.. either do a TOT restore or call it into sprint and get it resolved.
PureLife90 said:
Something is wrong with your phone. This is an AMAZING phone.. either do a TOT restore or call it into sprint and get it resolved.
Click to expand...
Click to collapse
yeah i did the tot and still didnt work. it's hardware
Awesomeslayerg said:
If you do the TOT restore use LGUP because lgflashtool will probably wipe your stuff.
Click to expand...
Click to collapse
tried. still not working. thanks though
I had this issue with 2 G4s. It is a hardware/sprint software issue. They will replace phone for free.
Awesomeslayerg said:
You are so negative. Why not just try it once?
Click to expand...
Click to collapse
It's a classic problem with the hardware. And even if it did revive it, it will crap out again in a week or a month.
He described the issue to a "T".

Categories

Resources