android.process.media not responding. Phone freezes + battery drain - Xperia Z3 Compact Q&A, Help & Troubleshooting

I am experiencing frequent problems with the process android.process.media - I suppose it's the media scanner.
Randomly, my phone isnt' responding (if screen is turned on, it just doesn't wake up). If I look inside the diagnostic app, android.process.media is causing this problem. I got like 780 entries with that process.
While this happens, I don't get notifications, no sound, phone works, but very very slowly.
My z3c is rooted, so I tried installing xposed module Xposed media scanner, but I haven't seen results.
Factory reset solves the issue for one day, then the battery drain and process not responding begins again
The problem happens when scanning my 64gb sd card, which I bought new bceause I thought it was a matter of sd card. Formatted from phone, issue still there.
My next step is now putting a .nomedia file at the top of the sd card... I'll use a 3rd party media player like poweramp which scans independently for files...
Is anybody having this issue / has any other solution?

gibihr said:
I am experiencing frequent problems with the process android.process.media - I suppose it's the media scanner.
Randomly, my phone isnt' responding (if screen is turned on, it just doesn't wake up). If I look inside the diagnostic app, android.process.media is causing this problem. I got like 780 entries with that process.
While this happens, I don't get notifications, no sound, phone works, but very very slowly.
My z3c is rooted, so I tried installing xposed module Xposed media scanner, but I haven't seen results.
Factory reset solves the issue for one day, then the battery drain and process not responding begins again
The problem happens when scanning my 64gb sd card, which I bought new bceause I thought it was a matter of sd card. Formatted from phone, issue still there.
My next step is now putting a .nomedia file at the top of the sd card... I'll use a 3rd party media player like poweramp which scans independently for files...
Is anybody having this issue / has any other solution?
Click to expand...
Click to collapse
Seems that your sd card is corrupt. I suggest trying out a different sd xard to see if the problem persists

Sadman Khan said:
Seems that your sd card is corrupt. I suggest trying out a different sd xard to see if the problem persists
Click to expand...
Click to collapse
Already done, issue is still there...

I've got the same issue with my Z3. The only solution is a complete factory reset including reformatting the sd-card. But after some time (and after I copied my large music-library on the sd, which may be the reason for the issue) it freezes again and restarts every 2 minutes - showing a lot of entries for android.process.media in the diagnostics app.
Did you already try to disable the media process? Maybe this would help.
The freezing usually begins after powering on the phone - when the sd-card ist rescanned.

Exactly the same here. I put a .nomedia file at the top of the SD card folders, and issue has disappeared (two days passed since last restore). With that trick at the beginning process doesn't scan inside SD card... I have a lot of music, so with 3rd party music player like poweramp everything s fine..

gibihr said:
Exactly the same here. I put a .nomedia file at the top of the SD card folders, and issue has disappeared (two days passed since last restore). With that trick at the beginning process doesn't scan inside SD card... I have a lot of music, so with 3rd party music player like poweramp everything s fine..
Click to expand...
Click to collapse
Thanks, the .nomedia seems to work for me, too - the phone was rebooting every two minutes today, now it's working without problems - at least for the last hours.

Related

microSD problem?

Ok no idea how this happened so I'm sorry I can't say exactly what went wrong. Last night I noticed that for some reason none of my mp3s were showing up in the library. Was out with some friends so just went on with my night until I tried to use PocketCM Contacts. Some reason it wouldn't load and I had to uninstall it and switch my softkey back to standard contacts. Latter on I realized that everything on my storage card was somehow gone.
In settings - memory it still shows the same amount of file space taken up on the card and I have tried removing it a few times and resetting.
If it's all gone that's ok because I have copies of all the programs I had installed. Only problem really is that I don't think I have the mp3s on my computer.
Was just wondering if this has happened before and if there is a chance the files are still there since the space on the card is still used. I also plugged the phone into active sync and it also shows nothing on the card.
This is a common problem and there are lots of things that cause it. Primarily, it is installing programs on your SD card, and leaving them running and your phone hibernating.
Typically when this happens, a simple soft reset will fix the problem... but I always suggest keeping up to date back ups of your SD card in order to avoid losing all your data.
I'm in a car at the moment using internet sharing on my phone, so I'm not going to find you all the links, but run a search on the site for "Corrupt SD Card" or "disappearing SD card" and you'll find lots of info about it.
Thanks man. Since I lost all my programs I think I'm gonna reflash the phone too. Want to try touch-it out.
man it has happened to me like 3 times on my wing. the first time i soft reset my phone and it worked. The next time i deleted my documents folder because it was showing 2 of them and i lost everything. I formatted the card and it messed up again this weekend. I ended up flashing to the touch it rom yesterday to see if it would make my phone more stable because i read that it might be the phone making my card act up.
I searched for ways to fix it and downloaded programs but they didnt work because my SD wasnt recognized by the programs. I lost 400 songs and ringtones and videos the first time and 500 songs the next. I have all the songs on my cpu but i made them all smaller to save space and that took a while. I dont even feel like putting anymore music on there because i might end up losing it all again.
Just keep contant backups of your card in case it happens... I bought a USB 2.0 card reader Stick thing for like $20... so I can copy files back and forth faster than thru activesync.

Booting with Removed SD wreaking havoc. Need help.

I seem to have done some real damage to my phone and I could definitely use the help of fellow XDA'ers. I took my memory card out to put some files on my PC. Phone was off so no problems. I reinsert the SD card and reboot. Now although I'm absolutely sure the card was fully inserted, once the phone fully booted I had the "SD Card removed" icon in the corner and everything started to force close. So I quickly shut the phone off, made sure the card was fully in, and rebooted again. it loaded up again, and while the no SD Card removed error was gone, I was still getting FC's left and right and apparently have no gps, no wifi, and no 3g. So I once again rebooted into recovery, ran the fix permissions and rebooted. Again, booted up and FC's everywhere. So now about 90% of my apps FC on launch (either actual launch of the phone or by pressing the icon), I can't activate WiFi or GPS, and I have no data/3g. What happened and how can I fix this? Thank you so much in advance for your help.
Edit: After a little more fiddling, I find that I can't change any settings. I can't set screen timeout, notification levels, so on and so forth. What happened?
FatBoyExtraordinaire said:
I seem to have done some real damage to my phone and I could definitely use the help of fellow XDA'ers. I took my memory card out to put some files on my PC. Phone was off so no problems. I reinsert the SD card and reboot. Now although I'm absolutely sure the card was fully inserted, once the phone fully booted I had the "SD Card removed" icon in the corner and everything started to force close. So I quickly shut the phone off, made sure the card was fully in, and rebooted again. it loaded up again, and while the no SD Card removed error was gone, I was still getting FC's left and right and apparently have no gps, no wifi, and no 3g. So I once again rebooted into recovery, ran the fix permissions and rebooted. Again, booted up and FC's everywhere. So now about 90% of my apps FC on launch (either actual launch of the phone or by pressing the icon), I can't activate WiFi or GPS, and I have no data/3g. What happened and how can I fix this? Thank you so much in advance for your help.
Edit: After a little more fiddling, I find that I can't change any settings. I can't set screen timeout, notification levels, so on and so forth. What happened?
Click to expand...
Click to collapse
Tried repairing ext file systems?
FatBoyExtraordinaire said:
I seem to have done some real damage to my phone and I could definitely use the help of fellow XDA'ers. I took my memory card out to put some files on my PC.
Click to expand...
Click to collapse
Windoze no doubt. Windoze is HOSTILE to non-MS filesystems and WILL attempt to destroy them.
Other possibility is that you simply didn't click the card in all the way.
Anyways, what has happened is that your phone booted up and was missing a ton of applications that it was expecting. It therefore irreparably destroyed your package configuration.
You MIGHT be able to salvage it if you have a recent backup of the file /data/system/packages.xml.
Try restoring that file, syncing the filesystem, and rebooting via 3-finger-salute INTO RECOVERY ***IMMEDIATELY*** after syncing. Then do a fix permissions and reboot normally.
... and cross your fingers.
r3s-rt said:
Tried repairing ext file systems?
Click to expand...
Click to collapse
I did that, but it was a no go. Everything still FC'd, couldn't change any setings, and it says my phone doesn't have internet permission, so anything requiring data access doesn't work.
lbcoder said:
Windoze no doubt. Windoze is HOSTILE to non-MS filesystems and WILL attempt to destroy them.
Other possibility is that you simply didn't click the card in all the way.
Anyways, what has happened is that your phone booted up and was missing a ton of applications that it was expecting. It therefore irreparably destroyed your package configuration.
You MIGHT be able to salvage it if you have a recent backup of the file /data/system/packages.xml.
Try restoring that file, syncing the filesystem, and rebooting via 3-finger-salute INTO RECOVERY ***IMMEDIATELY*** after syncing. Then do a fix permissions and reboot normally.
... and cross your fingers.
Click to expand...
Click to collapse
I'm guessing I didn't click it all the way in because I have done this 100's of times before and it never happened. Unfortunately, I don't have a recent back up of that file so it's sounding like i am screwed. Would i be able to just wipe the phone, the ext, the cache and start over from scratch?
It seems I may be out of the woods. It's going to be a tedious solution, but at least I won't have to wipe anything or unroot or so on. Basically I have to uninstall and then reinstall everything to end the FC's and restore settings and data. It was actually the Maps update that helped me figure this out. I got the notification that there was an update so i followed it and upgraded. The fact that it notified me and then allowed me to download the new version told me the net was working. I also had another app that needed to be updated that was also fc'ing. So i upgraded that app and viola, no more fc and the 3g was working. So i uninstalled other apps that were giving me trouble with settings and data like Quick Settings and Tweetcaster, reinstalled and now I'm good money. I've got 144 apps installed so it's gonna take a few hours, but it's worth it to have my phone back. Thanks again for the advice.

Faulty SD Card?

I have been using a class 2 16 GB SD card that I bought off play.com for a while now, and it worked perfectly in both my Hero and my N1, until recently. Since flashing Froyo, I have been having some issues, for example my mp3 files are not indexed in the music app, so nothing shows up, also my phone was freezing, both when I unplugged it from USB and at other random intervals.
So I decided to try another SD Card to see if it would clear up the music indexing problem. Since then, that has worked, and my N1 does not seem to have frozen at all.
Has anyone else had any issues like this, and could the SD card be causing my phone to freeze? (By freeze I mean it sits with whatever I was doing on the screen, but is completely unresponsive, and sometimes if I wake the phone it sits on the slide to unlock screen with the screen dimmed.
Thanks for any help.
I have a issue like this and I re-formated the the card and all worked for me. I again had the issue with another card I just took all data off the card and all worked so there was a file that had corrupted on the card. Hope this helps
That is definitely useful. Thank you.
Did your problem involve freezing at all?

Second time phone randomly froze, bootloop, then apps corrupted on SD card

I think it's honestly apps2sd or something hardware related. I'm rooted on stock without unlocking the bootloader and I believe I've had this issues with my phone before I rooted.. leading me to believe it's just something with apps2sd.
Phone just crashed when I was doing something on twitter (in the twitter app). It is now in a long boot up phase, and it eventually reaches the home screen however it's slow and then eventually unresponsive and goes into a boot sequence again. I'm pretty sure pulling the battery will fix it.. but I've let it keep going.
Here's some logcat's started at various times in the boot sequence.. eventually it reboots but it just keeps on spitting out the unexpected exception collecting process stats crap which is in the following logs (along with other potentially useful information):
Paste1:http://pastebin.com/tuGs0ctD
Paste2:http://pastebin.com/gdxEG9b
3rd which is started after it boots and then decides to go into a boot loop after. http://pastebin.com/v3MWHcw9
It has now finally stopped without me pulling the battery. However I LOST APPS. This has happened before. Any apps on my SD card are now just the default android icon and they don't launch. They show up without the right icons also in manage apps when I have the list of apps on the sd card. In adp logcat I keep getting this repeating no matter what's going on:
Code:
E/ActivityManager( 406): Unexpected exception collecting process stats
E/ActivityManager( 406): java.util.NoSuchElementException
E/ActivityManager( 406): at java.util.StringTokenizer.nextToken(StringTokenizer.java:272)
E/ActivityManager( 406): at com.android.server.ProcessStats.getCpuSpeedTimes(ProcessStats.java:520)
E/ActivityManager( 406): at com.android.server.ProcessStats.getLastCpuSpeedTimes(ProcessStats.java:486)
E/ActivityManager( 406): at com.android.server.am.ActivityManagerService.updateCpuStatsNow(ActivityManagerService.java:1540)
E/ActivityManager( 406): at com.android.server.am.ActivityManagerService$3.run(ActivityManagerService.java:1466)
What the **** is going on with my phone? Has apps2sd ****ed up on anyone else like this corrupting all the apps installed the sd card and causing a boot loop like this? This is pissing me off... I now have to redo everything *again* installed on my phone just when I got it how I liked it.
Edit: I can confirm this is some sort of ****ty apps2sd bug or application causing this. It's at this point not all apps that are affected (unlike last time) it seems but going into the manage apps and going to apps2sd and trying to uninstall one of the ones (about 4 or 5 apps out of 20 on sd) that doesn't have its own icon (guessing its corrupt) caused the phone to instantly restart.
Edit2: Pulled the battery. Seems to be more responsive and without the repeating bs in the logs over and over again. There was alot of activity and have the full log from when it turned on after the pull here: http://fedora.pastebin.com/U2hFN8gT . It somehow fixed itself and there doesn't seem to be any apps missing or apps corrupted from the SD card. Different outcome than last time. Anyone know how to prevent this in the future or what triggered it?
The very first time I rebooted my Nexus One about two months ago I had similar; said the SD card was corrupted, offered to format it. I powered down, was thinking about putting the card in my computer to run fsck on it but then realized I didn't have an adaptor, so figured I'd do it in the phone, powered back up. No problem. Timing?
Otherwise, a fsck often fixes weirdness with this sort of thing, but who knows what breaks if it finds bad chains etc..
In the case of Apps2SD, I wonder what happens.. do you get broken apps, but at least you can remove/reinstall them, or are they just gone and you don't really know what's missing now?
Other problem with reinstalling is most apps in Android are set to remove all data, setup etc, so then you gotta set it all back up again.
I honestly have no idea what happened. This is the second time this has happened and last time every app on my SD card was replaced with a generic android os icon (if they were on my homescreen) and when i went to manage apps and clicked on sd card all of them had that same icon without their respective icon's. Obviously i couldn't launch them. Further more I couldn't install any apps at that point, even ones different than the ones installed on my sd card. It would just stay at "installing" until I canceled it out in market. So I wrote down the ones on the sd card, had a recent backup, and did a factory reset/nandroid and deleted all the stored apps on my sd because after that it was still the same issue when I did the backup (the saved files on the sd being corrupted).
I've checked the sd card now 3 times reading and writing to it with a program to detect flash drive problems. I'm pretty certain I had the problem the first time on my old sd card that came stock with the phone.
Bad SD for me.
Sent from my Hero using XDA App
poochie2 said:
Bad SD for me.
Sent from my Hero using XDA App
Click to expand...
Click to collapse
How did you know it was bad? Mine has been tested abuot 4 times now on reading and writing to it using a program I googled. Reformated, ran the program to write/read to the flash drive and no issues.

[Q] Phone freezes randomly / needs hard reboot - 2.3.3 and 2.3.4 custom ROM's

Hi all
Ever since upgrading to 2.3.3 I've been having random freezes that usually end up in needing a battery pull or pressing down on the power button until the phone reboots itself. This is with Darky's 10.1, although I don't think it's related to the "Darky parts" of the ROM itself, but something more to do with the OS.
Also, I've felt that the phone sometimes slows down. It doesn't feel like the original lag on 2.1, but rather feels like something's eating up CPU power. This will happen on ANY application, and even when moving through homescreens on TW Launcher or ADW Launcher.
Another thing of note is that it seems to be the UI or input process that hangs or dies or something. Because whatever's running keeps running I just can't make the phone respond to touch or any of the hard buttons. For example, today I was playing Age of Wind (sweet game, check it out) and after like 10 seconds of the game stuttering, the phone stopped responding, but my ship just kept going forward and the other ships were trying to keep up with me. Sounds and music kept going. And after 30 seconds of "inactivity", the screen went to sleep. As you can see everything's normal except there's no input.
So what I'd like is for ideas on how to fix or figure out what's wrong. I'm somewhat tech-savvy so I wouldn't be scared of using adb or some other debugging tool. So far I've not been able to figure out what's wrong because all the logs start over whenever I reboot the phone.
So, any ideas? Any additional information that would be useful?
Edit and update: I've changed the title because this has already happened on different custom ROM's, including Darky and Criskelo.
I have now tested for 5 days on Criskelo's ROM (based on 2.3.4) and it will happen also. So far what I've noticed both on Darky's and on Criskelo's ROMs:
- The phone will work perfectly for about 4-5 days
- On the 4th day it will start stuttering and lagging. That's when I know it's very close to locking up.
- On the 4th day it will maybe lock up once in a day
- After the 4th day it will start locking up up to three times a day
- The lock-up is at the UI level. Applications will keep running, it will ring if you call it, notification sounds are still alive, the screen will turn off normally after 30 seconds or whatever timeout you set up. But input is totally dead.
- When it locks up, both soft-buttons will light up and stay lit.
Possible causes:
- Something related to USB storage or SD card storage. Someone mentioned that it might be caused by the "fast media scanner". It's possible, because on one of my many tests, instead of reinstalling an OS, I formatted the minisd, the internal sd and phone storage and the phone was fine for 4-5 days and then it started doing screwy stuff again. This reinforces the theory that it's something to do with storage. My guess is the OS itself starts degrading the filesystem or handles or something. And my suspicion is that it's something in the /system/dbdata or /cache partitions, not the sdcard or external sd cards. Impossible to know because I have no idea how to debug using adb and nobody has given any ideas on this.
- I'm starting to suspect the BLN support in the kernel. I have BLN turned off, but I'm not so sure.
Hi,
Sorry don't have any answers, but am having the exact same problems on Darky's 10.1. Except I have a TouchWiz4 Port + Galaxy S II Icons.
Hopefully someone will know of this issue! Its starting to annoy me!!
Cheers,
Sunny
Tell me something, when you installed Darky, did you restore your apps via Titanium Backup? Did you select "Restore apps + data" or just apps?
I'm in the process of reinstalling Darky's from scratch, see if that works. If not I might go back to 9.5 or try Criskelo's ROM.
Thanks
Hi,
Nope I didn't backup or restore any apps. My data is all on my SD card and I just reinstall apps.. I came from DebusROM G1.
Thanks,
Sunny
Maybe a factory reset (do it in recovery) would help?
I actually did a factory reset before installing.
@sundazetoo: Do you have Voodoo lagfix enabled?
Last night, while in the process of reinstalling Darky's ROM, I disabled the lagfix (converting to RSF) and after almost an hour i decided to pull the battery. Then when I rebooted again, it went through the conversion process, finished in 2 minutes (wut!) and an error displayed (it couldn't mount some partition, one that I know is not critical).
So I'm suspecting a filesystem problem.
I already installed and DO NOT have Voodoo's lagfix enabled. I also did a complete wipe and restored my apps without data. So far it seems fine but it's only been a few hours.
@Lunchbox115: I did the factory reset when I installed too.
@ferparedes: Yep voodoo is enabled. I am now running on the stock launcher that came with Darky's 10.1 and it seems to be running a lot smoother. I was running a TW4 port so that may have been my problem!
I will monitor it and let you know how it goes.
Have you tried clearing the data / cache for the launchers you are using? That seems to fix alot of FC issues for apps for me.. I guess no harm in trying anyways?
2 days in after reinstalling.
Voodoo EXT4 lagfix NOT enabled. Phone is pretty snappy and I've haven't had any more freezes. I think it was either a bad EXT4 conversion or the lagfix itself was causing it. Anyways, since the phone is pretty fast I'm leaving it with RFS lagfix only.
One thing of note, though. I'm running stock GB launcher atm, because ADW was giving some problems.
Yesterday ADW Launcher *died* and although the phone was working and responsive, the launcher never came back. The result was that when I pressed the home button nothing happened but a blank screen. The power button worked, though, so I was able to do a clean reboot and switch to Launcher.
Interesting, I dont seem to have the same issues with the voodoo lag fix.
Also I am now using ADW Launcher EX and have not had any issues. I think my problem was the TW4 port.
Same again
I get these issues too. I seem to get them RFS and ext4 (I think - mostly its been ext4 though). Often get a delay on the keyboard. Its driving me a bit nuts but I am reluctant to go back to Froyo just for this (I hate having to restore all my user names and passwords).
Silly thing is I cannot recall if I got in when I tried Gingerreal (on Darky 10.1 now).
Would love to see thoughts and theories too..
G
UPDATE
After almost 2 days of totally flawless operation, I reinserted my 16 GB Micro SD card with all of my stuff in there. Among many things:
- Audible audiobooks, along with bookmark and "furthest listened" data
- Music, playlists. All created by TuneSync (which I use to wireless sync music and playlists from my PC's iTunes)
- Dropbox download folder
- Photos and videos taken with the phone
- Some other files not associated with any app
2 hours after doing this, blam, the phone locked up again requiring a reboot. So I removed the Micro SD and when I got home I backed up my photos and videos on the PC, reinserted it in the phone and formated the card. This was last night.
So far the phone's working fine.
My current theory:
The Micro SD card I originally bought for the phone was an 8gig. When I got the 16 gig one, I just copied everything from the 8gig onto a folder on the PC, then copied everything over to the 16 one. This might've broken something.
After going to Gingerbread, it's possible that the way some applications look for their data (for example, Audible) changed but when encountering the same data (that was copied over from a windows folder on the PC) it might've generated errors which in turn put the interface into a deadlock.
My strongest suspect is Audible. After installing Darky 10.1, the app just chugged away remembering all my farthest listened to data, all my audiobooks were visible, etc. After reinstalling (and removing the Micro SD) I had to redownload some, but it still remembered where I was and didn't have to reactivate the device. Now, after formatting the Micro SD, I've had to redownload everything, it didn't remember where I was on each audiobook and I also had to reactivate the device.
If the phone doesn't lock up during the next 4-5 days then I'll conclude that errors on accessing the Micro SD by some app was the cause.
sundazetoo said:
Interesting, I dont seem to have the same issues with the voodoo lag fix.
Also I am now using ADW Launcher EX and have not had any issues. I think my problem was the TW4 port.
Click to expand...
Click to collapse
Yeah I actually don't think ADW launcher is causing this particular problem. But in a different problem altogether, it did die and in this case required me to do a reboot, albeit a clean one. But if it gave me this one single problem than I'm inclined to stop using it. I don't want the phone disabled for the 3-5 minutes it takes to boot up if I need it in an emergency (it's a phone first and foremost, after all)
tw4 is an EVIL for SGSi9000 imho... because almost everyone have problems with it !!! so just use another Launchers... LauncherPro, Launcher EX (my favourite) but not TW4 )))
I tried to fix with a reinstall of stock jvp and then went to F1 v8 jvp rkm but I also formated ext_sd card as suggested here (and deleted audible application which I was not using.
So far so good but it's only been an hour...
Sent from my GT-I9000 using XDA Premium App
Definitely something related to sd card. Everything is screwy now but less so with the sd card out.
Anyone find any solutions?
I was getting double boot screens and freezes on the dialer. Realized it was the sd when my backup would not load.
Sent from my GT-I9000 using XDA Premium App
Had this happen to me today,
I had the phone boot up and it would get to the lockscreen, then media scan, then it would lock up, only a battery pull would turn it off.
Tried booting without the External SD and it didnt occur, hmmm
Put the microSD card in the card reader on the PC, and performed a scan for errors/fix bad sectors, it didnt find anything but i put it back in and it goes fine now, im sure its the external card.
related info
Found this thread that seems related;
http://forum.xda-developers.com/showthread.php?t=367912&page=3
Trying the chkdisk utility now...
It did it again with the micro sd card out. So today I reformated the internal SD storage (usb storage) and will see how it goes. If this last attempt fails I will either go back to froyo or try another ROM.
But I do think it has something to do with one of the SD card storage.
gfacer said:
Found this thread that seems related;
http://forum.xda-developers.com/showthread.php?t=367912&page=3
Trying the chkdisk utility now...
Click to expand...
Click to collapse
Should be fine
More things to try
Looked at my rom page (F1 JVP) and noticed that V8, which I have now, had the faster media scanner as does Darky's 10.1-which is not getting updates often now it seems. Well the faster media scanner only lasted 2 days until V9 of the F1 rom when the delevoper removed it. My guess it that it was causing issues.
Leads me to wonder if that might be causing the corruption in the first place or at least a contributing factor.
Also read some threads at google about similar issues across a whole wave of devices and one person there mentioned H2testw utility to test the sectors of your SD card. It sounds like cheap ebay sd card and larger SD cards my have more issues (mine is a 32gb). It is best to format and then test with h2testw but I decided to run just on the empty parts of the card and decide from there.
G

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