Hi there! Please let me know if this is the wrong section to post this question.
I recently purchased 2 Rogers Nokia Lumia 635 phones for my parents as their old phones were near death. I figured Windows Phone would be a good environment for them as they both have Windows 8.1 computers, and the UI is pretty straight forward. They don't need a ton of power, just something to make calls, text family, and sometimes look up a website. The 635 filled all these rolls and when they played with one in a store they seemed to understand and like it. Fast forward to today, I've tried 3 different unlock sites, I can list if needed, and none have been able to get a code for me saying one doesn't exist for the IMEIs. I called Rogers to see about their unlocking policy and they told me that to unlock the phones they would need to be active on their network for 3 months and then I'd have to pay $50 CAD to get the code. I'll be damned if I'll give them $80 CAD total per phone to unlock them in 3 months time. My parents wanted them so they could use them on vacation in Jamaica using local sim cards, and when they got back to put it on their PC Mobile accounts (pay as you go). We're now 3 days from when they leave and it seems like there 0 chance I can get it unlocked.
After that blob of context I have a few questions:
Has anyone managed to unlock the Lumia 635 on Rogers without going through Rogers?
Is this something that is common?
Why wouldn't the phone be unlockable?
If anyone could help answer these questions I would be extremely grateful as I'm completely stumped and confused as to what the core issue is. In the mean time I guess I'll try and return the phones and see if I can get the AT&T variant as those seem to be unlockable.
firrae said:
Hi there! Please let me know if this is the wrong section to post this question.
I recently purchased 2 Rogers Nokia Lumia 635 phones for my parents as their old phones were near death. I figured Windows Phone would be a good environment for them as they both have Windows 8.1 computers, and the UI is pretty straight forward. They don't need a ton of power, just something to make calls, text family, and sometimes look up a website. The 635 filled all these rolls and when they played with one in a store they seemed to understand and like it. Fast forward to today, I've tried 3 different unlock sites, I can list if needed, and none have been able to get a code for me saying one doesn't exist for the IMEIs. I called Rogers to see about their unlocking policy and they told me that to unlock the phones they would need to be active on their network for 3 months and then I'd have to pay $50 CAD to get the code. I'll be damned if I'll give them $80 CAD total per phone to unlock them in 3 months time. My parents wanted them so they could use them on vacation in Jamaica using local sim cards, and when they got back to put it on their PC Mobile accounts (pay as you go). We're now 3 days from when they leave and it seems like there 0 chance I can get it unlocked.
After that blob of context I have a few questions:
Has anyone managed to unlock the Lumia 635 on Rogers without going through Rogers?
Is this something that is common?
Why wouldn't the phone be unlockable?
If anyone could help answer these questions I would be extremely grateful as I'm completely stumped and confused as to what the core issue is. In the mean time I guess I'll try and return the phones and see if I can get the AT&T variant as those seem to be unlockable.
Click to expand...
Click to collapse
unlock sides are normally people who work at a phone store or repair center , they have access to a db where the codes are stored ( every IMEI has its own unlock code)
there is a possibility that Rogers has a separate section on the db , and the unlock sides don't have access to that part.
it could be that later in time a few unlock sides can unlock them.
firrae said:
Hi there! Please let me know if this is the wrong section to post this question.
I recently purchased 2 Rogers Nokia Lumia 635 phones for my parents as their old phones were near death. I figured Windows Phone would be a good environment for them as they both have Windows 8.1 computers, and the UI is pretty straight forward. They don't need a ton of power, just something to make calls, text family, and sometimes look up a website. The 635 filled all these rolls and when they played with one in a store they seemed to understand and like it. Fast forward to today, I've tried 3 different unlock sites, I can list if needed, and none have been able to get a code for me saying one doesn't exist for the IMEIs. I called Rogers to see about their unlocking policy and they told me that to unlock the phones they would need to be active on their network for 3 months and then I'd have to pay $50 CAD to get the code. I'll be damned if I'll give them $80 CAD total per phone to unlock them in 3 months time. My parents wanted them so they could use them on vacation in Jamaica using local sim cards, and when they got back to put it on their PC Mobile accounts (pay as you go). We're now 3 days from when they leave and it seems like there 0 chance I can get it unlocked.
After that blob of context I have a few questions:
Has anyone managed to unlock the Lumia 635 on Rogers without going through Rogers?
Is this something that is common?
Why wouldn't the phone be unlockable?
If anyone could help answer these questions I would be extremely grateful as I'm completely stumped and confused as to what the core issue is. In the mean time I guess I'll try and return the phones and see if I can get the AT&T variant as those seem to be unlockable.
Click to expand...
Click to collapse
As a small consolation,have you tried putting a PC Mobile SIM card into one of the 635 phones. I think PC Mobile uses Rogers Network. As the previous poster noted,the IMEI database the unlockers use most likely doesn't have the Rogers 635 IMEI numbers.
ceesheim said:
unlock sides are normally people who work at a phone store or repair center , they have access to a db where the codes are stored ( every IMEI has its own unlock code)
there is a possibility that Rogers has a separate section on the db , and the unlock sides don't have access to that part.
it could be that later in time a few unlock sides can unlock them.
Click to expand...
Click to collapse
That's fair enough, we called cellunlocker (sorry if XDA doesn't want us mentioning names) and they said it may be because they are newer phones to Rogers and to try back in a couple weeks. We had to return them due to how long we had already had them for and we re-ordered more online at the same price to try again in a couple weeks. Maybe things will have changed, I'd rather buy the phone from a Canadian retailer than have to cross the border and do it.
flyjazz said:
As a small consolation,have to tried putting a PC Mobile SIM card into one of the 635 phones. I think PC Mobile uses Rogers Network. As the previous poster noted,the IMEI database the unlockers use most likely doesn't have the Rogers 635 IMEI numbers.
Click to expand...
Click to collapse
Sadly they are on Bell, so any Bell/PC Mobile locked phone works, but not Rogers or Telus. We tried it anyways and go the unlock code prompt which cemented that we needed the code.
Thanks to both of you though for trying and explaining, at least I have a better picture of how it works now.
Unlocking Rogers Nokia Lumia 635...
firrae said:
After that blob of context I have a few questions:
Has anyone managed to unlock the Lumia 635 on Rogers without going through Rogers?
Is this something that is common?
Why wouldn't the phone be unlockable?
If anyone could help answer these questions I would be extremely grateful as I'm completely stumped and confused as to what the core issue is. In the mean time I guess I'll try and return the phones and see if I can get the AT&T variant as those seem to be unlockable.
Click to expand...
Click to collapse
firrae,
Greetings.
I have been in the similar situation with my Rogers' PAYG kit of Nokia Lumia 635.
1. Yes... After months of searching and waiting, my unlocking source has finally found the 20-digit code and it is accepted by mine.
2. Yes... In my past experience with many Rogers' PAYG handsets, particularly Nokia brand, they are like being abandoned as is. My theory is that those stocks are originated from a clearing house which has got too many / overstock that other carriers in the US no longer want. Now, Nokia is gone with the Microsoft assimilation. Things could be even worse for record-keeping in transition. This is the administrative aspect of the issue. Even Rogers itself has a hard time to get the code, which would charge $50 plus tax after 90 days using it with an active account in good standing blah blah but ended up with code not found or invalid code. I have been there and I have to waste $$$ to top up the PAYG balance, for sufficient fund to unlock as well as keeping the account current for the sake of unlocking. But the balance snowballed without the issue being resolved. In the end, I asked the higher up at Rogers to do something: Transfer the balance to my home internet account. Technically, they credit me the same amount in my PAYG balance towards the home internet and told me to keep the PAYG account till it was lapsed in 30 days.
3. There is also a technical aspect of the issue... It is NOT "unlockable" but rather be DIFFICULT to get the code. In the past, Nokia use 15-digit unlock code which could still be possible to crack if the handsets could be JTAG for the protected memory. But another few more digits added, it will be like mining the Bitcoin! Again, it is just low priority for PAYG / low-tier handsets even now they are obligated to provide unlocking.
Anyway, I hope you have also got yours unlocked from your usual unlockers. However, if you still have not got it resolved, feel free to PM me for further details.
howipig said:
firrae,
Greetings.
I have been in the similar situation with my Rogers' PAYG kit of Nokia Lumia 635.
1. Yes... After months of searching and waiting, my unlocking source has finally found the 20-digit code and it is accepted by mine.
2. Yes... In my past experience with many Rogers' PAYG handsets, particularly Nokia brand, they are like being abandoned as is. My theory is that those stocks are originated from a clearing house which has got too many / overstock that other carriers in the US no longer want. Now, Nokia is gone with the Microsoft assimilation. Things could be even worse for record-keeping in transition. This is the administrative aspect of the issue. Even Rogers itself has a hard time to get the code, which would charge $50 plus tax after 90 days using it with an active account in good standing blah blah but ended up with code not found or invalid code. I have been there and I have to waste $$$ to top up the PAYG balance, for sufficient fund to unlock as well as keeping the account current for the sake of unlocking. But the balance snowballed without the issue being resolved. In the end, I asked the higher up at Rogers to do something: Transfer the balance to my home internet account. Technically, they credit me the same amount in my PAYG balance towards the home internet and told me to keep the PAYG account till it was lapsed in 30 days.
3. There is also a technical aspect of the issue... It is NOT "unlockable" but rather be DIFFICULT to get the code. In the past, Nokia use 15-digit unlock code which could still be possible to crack if the handsets could be JTAG for the protected memory. But another few more digits added, it will be like mining the Bitcoin! Again, it is just low priority for PAYG / low-tier handsets even now they are obligated to provide unlocking.
Anyway, I hope you have also got yours unlocked from your usual unlockers. However, if you still have not got it resolved, feel free to PM me for further details.
Click to expand...
Click to collapse
I managed to get a code for both the phones in the second batch I ordered and my parents are loving the phones so far, hopefully Rogers clears the Denim update at least, else I guess I'll have to read more into the ROM scene for WP.
howipig said:
firrae,
Greetings.
I have been in the similar situation with my Rogers' PAYG kit of Nokia Lumia 635.
1. Yes... After months of searching and waiting, my unlocking source has finally found the 20-digit code and it is accepted by mine.
2. Yes... In my past experience with many Rogers' PAYG handsets, particularly Nokia brand, they are like being abandoned as is. My theory is that those stocks are originated from a clearing house which has got too many / overstock that other carriers in the US no longer want. Now, Nokia is gone with the Microsoft assimilation. Things could be even worse for record-keeping in transition. This is the administrative aspect of the issue. Even Rogers itself has a hard time to get the code, which would charge $50 plus tax after 90 days using it with an active account in good standing blah blah but ended up with code not found or invalid code. I have been there and I have to waste $$$ to top up the PAYG balance, for sufficient fund to unlock as well as keeping the account current for the sake of unlocking. But the balance snowballed without the issue being resolved. In the end, I asked the higher up at Rogers to do something: Transfer the balance to my home internet account. Technically, they credit me the same amount in my PAYG balance towards the home internet and told me to keep the PAYG account till it was lapsed in 30 days.
3. There is also a technical aspect of the issue... It is NOT "unlockable" but rather be DIFFICULT to get the code. In the past, Nokia use 15-digit unlock code which could still be possible to crack if the handsets could be JTAG for the protected memory. But another few more digits added, it will be like mining the Bitcoin! Again, it is just low priority for PAYG / low-tier handsets even now they are obligated to provide unlocking.
Anyway, I hope you have also got yours unlocked from your usual unlockers. However, if you still have not got it resolved, feel free to PM me for further details.
Click to expand...
Click to collapse
Can you please help me unlock my Rogers lumia 635? Ive been trying several online sources with no luck. if you could offer any advice or recommend any unlocking services i would be very grateful! thanks for your time.
I bought a phone yesterday Rogers 635 had it unlocked in less then 2 hours.
send PM if you'd like the link.
It seems to be based on when the phone was shipped? Talking to some people behind the scenes at cellunlocker they told me that there's a delay from when the phone's code is generated and when they receive them. In my case if I had waited I probably could have gotten both unlocked. Seems like it just takes time for the codes to be released by someone.
firrae said:
It seems to be based on when the phone was shipped? Talking to some people behind the scenes at cellunlocker they told me that there's a delay from when the phone's code is generated and when they receive them. In my case if I had waited I probably could have gotten both unlocked. Seems like it just takes time for the codes to be released by someone.
Click to expand...
Click to collapse
AT&T variant can be unlocked for free from AT&T directly, you can find them on Amazon.com for $30-50 USD, after tax, shipping and fx convertion, we are looking at $50-70 CAD
Related
I just got off the phone with ATT and I got an unlock code over the phone within 2 minutes!!!
Simply call 1-(916)-843-4685 and do what it says and you will talk to a representative. Tell them you are going to England/France/Germany/etc this week and you bought a Tilt and your old phone died and that you have a European SIM with you that you use over there and you need it to work in the Tilt. I just did it and I now have an unlocked phone!
Also, for all of you naysayers, google that phone number and it will show up with the ATT International Support.
Enjoy!
staulkor said:
I just got off the phone with ATT and I got an unlock code over the phone within 2 minutes!!!
Simply call 1-(916)-843-4685 and do what it says and you will talk to a representative. Tell them you are going to England/France/Germany/etc this week and you bought a Tilt and your old phone died and that you have a European SIM with you that you use over there and you need it to work in the Tilt. I just did it and I now have an unlocked phone!
Also, for all of you naysayers, google that phone number and it will show up with the ATT International Support.
Enjoy!
Click to expand...
Click to collapse
You have a SIM unlocked phone. This doesnt mean you can go dumping any ROM on it you want. But yes its a good idea
yeah, the technique works on ur convincing abilities though
@bratag: I'd say SIM unlocking is a much more desired issue as compared to cid unlocking, but then it might vary from person to person..
Quick... somebody try this with an iPhone!!.... *crickets chirping* anyone? *cricket* eh... *shrug* I love my Kaiser :-D
I posted this elsewhere and its documented by others all over.
SIM unlock is very easy. And legal. And actually done by AT&T.
Step 1: Call AT&T @ 1-(916)-843-4685, tell them you travel alot internationally. Ask them to to add the "International Dial" add on to your account (it costs like $6/month). (Note: the reason the number is not a 800 number is because it asumes you are calling from an int'l location, since its their int'l support line. 800 numbers don't work from an int'l location. You can even call the normal 800 # or even call 611 from your phone, and you can get routed to the int'l support line. I recommend you call from a separate line, so you can actually type in the unlock code when they give it to you to confirm it "takes" before you hang up. If you have another company SIM card, you can even test it with them on the phone)
Step 2: Tell them you also travel for extended periods of time and might need to use a local SIM in your phone. And you need an unlock code to do it. Since you have the international plan, they almost always will oblige. (if they don't, hang up, call back, get another rep, and ask again. They will eventually do it)
Step 3: They ask for your IMEI number. And they give you an unlock code.
Step 4: Say thanks to them
Step 5: Go online to your account manager, and remove the Int'l Plan on your features page to cancel it. You will only be charged a pro-rated amount for the feature.
Step 6: Enjoy your SIM unlocked phone.
Bratag said:
You have a SIM unlocked phone. This doesnt mean you can go dumping any ROM on it you want. But yes its a good idea
Click to expand...
Click to collapse
Well my phone is CID unlocked too, but thanks to Pof
ehhhh, slow it please:
what is the difference between SIM Unlock and CID Unlock?
Which is more permanent or more secure?
If I buy an unlocked Kaiser off this website, is it SIM unlocked or CID Unlocked?
thanks, MN
actually sometimes you dont even have to add international call...if you have been with ATT for a while (I'm going to assume 1 yr +) they will either give it to you over the phone, or email you it within a week if they dont have the code for your phone on hand (this is what happened with my 3125, which is still has no free SIM unlock) CID unlocking of course, is a completely different issue...
CID unlocking allows you to flash any carrier's ROM. SIM unlocking allows you to insert any carrier's SIM.
I dont have an ATT number. I just went into a store and bought the phone, and later that night called internation support and they gave me an unlock code, no questions asked (except for imei )
staulkor said:
I dont have an ATT number. I just went into a store and bought the phone, and later that night called internation support and they gave me an unlock code, no questions asked (except for imei )
Click to expand...
Click to collapse
That surprises me - I've ALWAYS had to give my account information, so I'm leaning towards calling B.S. on your description of your experience, unless you told them a number of other things also....
FWIW, the 800# for International Services is: (800) 335-4685 though for exactly your point about dialing 800#s outside the US, most of us have the non 800 # in our phones: (916) 843-4685.
I've never had to add the $5.99/mo discounted international roaming, just make sure that the "normal" international roaming is enabled. (Of course they fvcked that up last time and took me 3 calls from Japan on VOIP to get it fixed.)
YMMV of course,
Richard
rsolomon said:
That surprises me - I've ALWAYS had to give my account information, so I'm leaning towards calling B.S. on your description of your experience, unless you told them a number of other things also....
FWIW, the 800# for International Services is: (800) 335-4685 though for exactly your point about dialing 800#s outside the US, most of us have the non 800 # in our phones: (916) 843-4685.
I've never had to add the $5.99/mo discounted international roaming, just make sure that the "normal" international roaming is enabled. (Of course they fvcked that up last time and took me 3 calls from Japan on VOIP to get it fixed.)
YMMV of course,
Richard
Click to expand...
Click to collapse
Wait AT&T charge for international roaming?
Good grief - what DONT they charge for.
I got my unlock code, but where can i find the instructions? anyone? thanks
Bratag said:
Wait AT&T charge for international roaming?
Good grief - what DONT they charge for.
Click to expand...
Click to collapse
Ha, well actually, of course they charge a huge amount per minute for calls when u are roaming intl'ly. But you can buy a monthly service that brings the cost down per minute. It goes from f'in ridiculous rates to just plain ridiculous per minute rates. But this add-on does make sense if you plan to go overseas for an extended trip. And since its an add-on you can add it / cancel it whenever you need/don't need it. An example of the rates: in some cases its like 2.29 per minute to call without the plan. But with the plan its only 1.99
But at 30 cents per minute, if you make more than 20 min of calls, then you've "saved" money. So, how I stumbled upon getting an unlock code was since I was going to be there for a month, I actually got a local SIM and tried to put it in the phone and they said I could, but they'd have to give me an unlock code, which they did.
You may call BS, but who cares. I did this and it worked. If you want to call BS on this, go ahead. I found this on Howard Forums and thought you guys might like to know. Others have got their unlock code directly from ATT by using this method.
staulkor said:
You may call BS, but who cares. I did this and it worked. If you want to call BS on this, go ahead. I found this on Howard Forums and thought you guys might like to know. Others have got their unlock code directly from ATT by using this method.
Click to expand...
Click to collapse
You are the first person I've heard of getting an AT&T unlock code without being an AT&T customer. Bravo for you if true. (Note that I didn't say the *method* was B.S. - in fact I affirmed it working for me as well! I said doing all that when you "dont have an ATT number" sounded like BS - because I've always been asked for my account information as soon as they answer the phone.)
Richard
Hi,
I'm new in this phoneworld. I wonder if it is possible to buy a AT&T tilt via ebay and nulock her in Belgium. Do you think it is possible?
Kind regards.
I have called twice now to get my SIM unlock code and both CSRs said that because I have had AT&T service for less than 90 days, they can't/won't do it. They say I have to have at least 3 months service. Will try a couple more times but doesn't look good.
bernard.schockaert said:
I'm new in this phoneworld. I wonder if it is possible to buy a AT&T tilt via ebay and nulock her in Belgium. Do you think it is possible?
Click to expand...
Click to collapse
Well, I'm not aware of any verified-working Kaiser unlocking services right now, so I'd say no - not unless the person you buy it from has already had AT&T unlock it.
Richard
YMMV
rsolomon said:
You are the first person I've heard of getting an AT&T unlock code without being an AT&T customer. Bravo for you if true. (Note that I didn't say the *method* was B.S. - in fact I affirmed it working for me as well! I said doing all that when you "dont have an ATT number" sounded like BS - because I've always been asked for my account information as soon as they answer the phone.)
Click to expand...
Click to collapse
Well I got a Tilt on Friday and called this morning to get it unlocked. For grins I bought a brand new $20 GoPhone w/activation kit, activated it, and used that phone # at an Agent store to buy the Tilt no-contract ($530 ugh). Then I called the International Services folks and gave them the GoPhone # and my new Tilt IMEI. I expected a big spiel about the length of time I'd been a customer (as T-mo did to me on a prepaid unlock), a refusal to unlock phones on prepaid (as I'd previously heard from Cingular), or some other such nonsense - at which time I planned to call right back on my loooong-term account and get an unlock code.
Note that the first thing the agent asked was "Mobile number and last 4 digits of SSN". I gave him the prepaid phone # (active for <1wk) and my correct last 4 digits of SSN. He seemed to have trouble getting that combination to take, so I mentioned "This is prepaid, so I didn't think there was a SSN on it...."
To my unending shock, the guy on the other end of the phone then said "Ok, I've got an unlock code for you. Ready?" and read me out the code for my phone. Popped in an old Tesco SIM I had kicking around, entered the code, and wham! Unlocked Tilt.
So there's either some serious YMMV going on at International Services or AT&T has thrown in the towel on unlocking!
YMMV of course
Richard
Hey guys I've asked this in some thread before but never got an answer. I live in Canada and was thinking of telling my friend who's in the US right now to get me a contract free HD7 from tmobile so I can unlock it and then use it here. So I just want to know if it's a 100% sure thing that the phone can be unlocked before I buy it since I won't be able to return it in case it can't be unlocked. I don't want to end up with a 500$ paperweight since I've read that some people couldn't unlock theirs.
Because if it's not a sure thing, I guess I'll be getting the optimus 7..
Thanks!
T-Mobile will give the unlock codes after you've been a customer for a certain period of time. The length of that period and what happens to it when you've bought the phone at the unsubsidized price are somewhat variable and honestly I would not rely on this happening if you are not a T-Mobile customer.
However www.htcimeiunlock.com will probably be able to unlock the phone; I personally unlocked an HD7 in 15 minutes with their service. Bring a laptop or something and check the IMEI right in the TMOUS store before completing the purchase -- the site will tell you definitively whether it has the code for your specific device.
Like I said I'm not personally going there. My not-so-tech-savvy friend is so I can't ask him to do that. But do u think that eventually after a certain period of time that ALL htc phones' unlock codes will be available or are some just never unlockable?
CyK1 said:
Like I said I'm not personally going there. My not-so-tech-savvy friend is so I can't ask him to do that. But do u think that eventually after a certain period of time that ALL htc phones' unlock codes will be available or are some just never unlockable?
Click to expand...
Click to collapse
It's almost certain that it will be available now. And if not, it will be soon enough. I wouldn't worry about it. Worst case scenario is that you have your not so tech savvy friend call tmobile and get the code for you. It shouldn't even come to that though.
I am having trouble getting my HD7 unlocked. I tried www.htcimeiunlock.com and it does not recognize my IMEI. I'm trying to get it unlocked at a different website and they have to contact HTC directly to get the unlock code.
Hi...
I bought one from T-mobile and he told me after 45 days I can call him to give me the unlock code.... But I couldn't wait and I used this website cellunlocker.net to unlock my device and it's working without any problem....Thanks!!!
I also ordered an unlock from Cellunlock.net last week.. Still waiting on a code for my HD7. Apparently HTC is way behind on providing codes to the unlockers for newer batches of phones. Getting annoyed either way, I have this HD7 in Toronto that I can't use.
It's a sure thing as I am using a T-Mobile HTC HD7 on FIDO, so the phone is unlocked. I'll sell you mine if you are in Toronto. T-Mobile phones are different band so you can only get Edge data through it. Kind of sucks if you are use to 3G speed. If you are going to use the phone on Wind then it's same band and you will get high speed data. Anyway it is possible to unlock - I've been using the phone on FIDO for almost 3 weeks now.
I have used www.cellunlocker.net to successfully unlock two of my HD7's. Codes came via email within 30 mins, both times.
Has anyone had any luck unlocking the T-Mobile Dell Streak 7?
If so please tell me/us how to do it.
Thanks.
Yes, I've read all the other threads about this subject, so I am aware of the various pay for service web sites, Rebel Sim II, etc....
ccannan said:
Has anyone had any luck unlocking the T-Mobile Dell Streak 7?
If so please tell me/us how to do it.
Thanks.
Yes, I've read all the other threads about this subject, so I am aware of the various pay for service web sites, Rebel Sim II, etc....
Click to expand...
Click to collapse
Well if you read them you would know you only have two choices...
First call Dell and or TMobile and see if they'll be nice enough to give you the code
Secondly pay the $80 for the code
Those are your only 2 options
I really worked well.
http://www.unlock-network.com/unlocking-Dell.php
only $56.99
A me funsiono bien.
http://www.wirelessunlocking.com 8.99
Success: Step Two
Your details have been successfully submitted and our system shows your Dell can be unlocked immediately.
Your IMEI: #################
unlocking
i contacted tmobile and told them i was going out of the country on business and needed an unlock to be able to drop diffent sim due to cost. With in one day they sent an email with the unlock
Actually, there are four options.
1. Send email to [email protected] with IMEI number which for me yielded a big fat:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Mobility Unlock code Team
2. Call T-Mobile and plead your case, which yielded me heartburn.
3. Use a 3rd party chip/service and pay money.
4. Call Dell's mobility team toll free number (can be found on this forum or on Dell.com) and plead your case, which yielded me a code.
rickleasa said:
http://www.wirelessunlocking.com 8.99
Success: Step Two
Your details have been successfully submitted and our system shows your Dell can be unlocked immediately.
Your IMEI: #################
Click to expand...
Click to collapse
Tried that unlocker, waited 24 hours, got this:
Dear Customer
Thank you for you recent order. Please find your updated order details below.
Unlock Status:
We have been unable to obtain an unlock code for your phone using the imei number supplied. Although this model is generally un-lockable, there are instances where codes cannot be generated. This is due to unique phone variables and cannot be predicted in our preliminary report.
I called Dell and waited for day. They gave me unlock code on the phone within 5 minutes. No sweat. Make sure you're still with TMO before unlocking. That's it.
I've finally got my Dell Streak 7 Unlock!!!!!!!!!!!!!!!!!!!!!!!!!, after three long frustrating months of head aces, and many many hours on the phone chewing out T-mobile and Dell, fist off id like to say if you buy a Dell streak 7 and want it unlock PLEASE PLEASE buy it from Dell- NOT T-mobile, this will save you and the reps at T-mobile lots of time, anyhow here is what i had to deal with!!!!!!!!!!!!!!!!
After getting my Dell Streak 7, i ran Gingerbreak.apk, great root tool, rooting in a few clicks right from Tablet.... then i started to call around about the Sim Unlock code......only to find out the if you bought it stright threw Dell they would unlock in in less then 24 hours.......but if you bought it threw Tmobile OMG your in for a treat......
I had to sign up for a pre-paid plane, plane had to be active for two months, after which you had to have $10 dollar credit on your account, about 40 bucks what i had in it total not to to bad, when there are places asking about 60-90 bucks to unlock it, but could have dealt with not having to call Tmoble every day to find all this out in the first month, so now a month in trying to get the code im on my way closer to unlocking it.. i wait my 60 more days with the proper limitations that they said to have the tablet unlock ( account for 60 days and $10 on account)......... when my 60 days was up i was calling right back to get the unlock code.......
This was my trouble for three day about 4 hours each day on the phone with T-mobile, T-mobile was saying that Dell has the Code, and Dell was saying T-mobile does, well we all know that T-mobile has it!! its a SIM Lock its there SIM wtf....... so so so mad......grrrrrr... days of this...... i called and called and called demanding the Code, Saying someone put it on there i want it off !!!!
If not your taking this Tablet back and im buying one from dell, they even came to a point trying to tell me that it cant be *unlock* that they dont have the software to unlock it, that i would have to buy a internal tablet, i was like wtf...... thats a bunch of BULL SH*T......
so i called again.......... most the responces back are threw emails saying something ( some kid of excuse ) on why they wont give you your unlock code...... so fillany getting Dell and T-mobile to do a conferance call and each of them saying they had the code to each other, and me causing one big azz stink.... saying they either taking the Tmobile tab back and sending a unlocked dell not stamped with the t-mobile logo, or im calling a Lawyer yes i say it..........Lawyer ;-p
and Bam
my unlock Code was sent in less then 24 hours in the 6th email with my code....... the 5 email before were some excuse why they woulnt give me my code......
if you have T-mobile i feel for you, they have the worst customer support ever.......
all but one Girl that i got, her name was Kris, she helped out alot in the end........
thank you bunches
Kris.........
so if you have account with them for 60 and its prepaid, you can get it unlocked
ive even GingerBroke (rooted it) with Gingerbreak.apk
and ive NVFlashed android 3.2 on to it as well, running 3G from T-mobile.... guess the 3.2 doesn't have 4G yet on the ROM but all works g..... rumor has it its Dells coming out with 3.2 update Oct.7th so we will see, im not getting my panties in a bunch though.....
runs great i love the 3.2 on it, it runs so much better
however i have Boost Mobile, and i threw my Boost SIM in it and it was for the unlock code, put that in it was good, it unlock, then i ran the code on the Sim threw the settings and it was good, got me into the PUK code which at the time i didnt have and it locked up my boost sim
but now i have the boost sim unlock and still nothing working on the tablet.......
soon to try out a rebel sim and see if that works or maybe even go with ATT gophone plan....... 50 buck unlimited..... and it will work on ATT
if anyone has any questions about the DELL STREAK 7 and needs some help hit me up i would be glade to share what i have learned in the past few months..........
I purchased multiple SIMs through T-Mobile (whiile trouble shooting). How can I find out if the last SIM is locked (or not)?
If I am willing to buy a new SIM from AT&T ($12) do I care if I have an unlock code?
StreakNuBee said:
I purchased multiple SIMs through T-Mobile (whiile trouble shooting). How can I find out if the last SIM is locked (or not)?
If I am willing to buy a new SIM from AT&T ($12) do I care if I have an unlock code?
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Click to collapse
Did you not read thr posts above? The.SIM is not locked the Streak is. Pay your money or call Dell and get a code.
cdzo72 said:
call Dell and get a code.
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Click to collapse
Is this a 'senior moment'? Call Dell? Didn't you red my post, I'm (sorrowfully) with T-Mobile.
I get it; the Streak is locked. I've inserted 3 T-Mobile SIMs and never been asked for an unlock code. (I'd ask where to put an unlock code, but I doubt the answer would something physically possible)
Your first question was about the sim itself and second question was about the device itself correct?
If you know for a fact your device is either unlocked or willing to accept that carrier, just pop the sim in and see what happens.
If it's unlocked it might work, but it depends on how the carrier sets up sims for tabs and phones (they make it intentionally complicated)
If the device accepts the sim but the sim is locked there's bound to be an input box somewhere to enter the PUK off the larger sim card it came from.
Noone really ever bothers with sim locking though as it's not really relevent/useful (to my knowledge), it's mainly device locking.
If the s7 is locked a tmo sim wouldnt prompt for an unlock code though as it's either locked to tmo or not locked at all.
If you need to unlock the device either ask tmo or dell like previously mentioned.
StreakNuBee said:
Is this a 'senior moment'? Call Dell? Didn't you red my post, I'm (sorrowfully) with T-Mobile.
I get it; the Streak is locked. I've inserted 3 T-Mobile SIMs and never been asked for an unlock code. (I'd ask where to put an unlock code, but I doubt the answer would something physically possible)
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Click to collapse
Well first of putting a T-Mobile SIM card in a T-Mobile device like the Streak7 will not cause the Unlock screen to come up , because it is a native SIM card ... To get the unlock window to come up you have to put in a foreign SIM card .. If this is a TMO S7 Most likely it is locked ...
---------- Post added at 01:05 AM ---------- Previous post was at 01:04 AM ----------
TheManii said:
Your first question was about the sim itself and second question was about the device itself correct?
If you know for a fact your device is either unlocked or willing to accept that carrier, just pop the sim in and see what happens.
If it's unlocked it might work, but it depends on how the carrier sets up sims for tabs and phones (they make it intentionally complicated)
If the device accepts the sim but the sim is locked there's bound to be an input box somewhere to enter the PUK off the larger sim card it came from.
Noone really ever bothers with sim locking though as it's not really relevent/useful (to my knowledge), it's mainly device locking.
If the s7 is locked a tmo sim wouldnt prompt for an unlock code though as it's either locked to tmo or not locked at all.
If you need to unlock the device either ask tmo or dell like previously mentioned.
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Yeah , what he said ... did not see this post before I posted ...
If I want to root my 4G, does it matter if it's locked or unlocked? I am currently buying a month at a time, and plan to continue doing so for the near future at least. But want to make sure I don't do something that invalidates my month halfway through.
I presume if I were to root it would then be possible to delete the Dell Stage software? Any of the other add-ons I can get rid of - or perhaps more importantly ones I need to make sure to keep?
EwanG said:
If I want to root my 4G, does it matter if it's locked or unlocked? I am currently buying a month at a time, and plan to continue doing so for the near future at least. But want to make sure I don't do something that invalidates my month halfway through.
I presume if I were to root it would then be possible to delete the Dell Stage software? Any of the other add-ons I can get rid of - or perhaps more importantly ones I need to make sure to keep?
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Does not matter, Locked or Unlocked , you can still root .... Sounds like what you want to do , you may investigate a custom ROM that has that stuff already removed ...
tcboo said:
Does not matter, Locked or Unlocked , you can still root .... Sounds like what you want to do , you may investigate a custom ROM that has that stuff already removed ...
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Click to collapse
Recommendations? Via PM if necessary
'ey forgive me I'm a noob.
Seriously, this is an old device and there's not one available freeware method of obtaining the lock-code? I have two of 'em, purchased to resell.
Both are tmobile devices right now, I'm wanting to unlock them for any AT&T sim card. I'm currently ordering chargers for them, so I'm not too clear on which ROM they're operating on currently, I just know they're locked to Tmobile because they guy who sold them to me.
Options I've seen are to use dell or tmobile support-neither will work this isn't a retail piece, it was purchased from ebay, ebay seller doesn't know the original owner, no clue where any of that info is.
I don't want to pay for the fee, kinda negates the purpose of my purchase.
I've unlocked other tmobile devices via ROM's, managed to get a select few on the proper networks with AT&T...
Is there any option available for these two tablets?
I'd prefer full functionality (3g 4g)but if the only available means are limited, then so be it.
Heck, is there a way for me to just find my own unlock code in the device once I manage to get the chargers?
I'm just surprised this is such an old device, there's not a simple/available free solution to this????
gimmie a compass, I already have a bit of a map... (My search results have all popped up with forums from last april or so, and an abundance of them to the point I don't have time to dedicate crawling through them all. :/)
Okay, I'm a total newbster / newbsterino and probably even suggesting something that is frowned upon.... maybe LOL, but here's what I was thinking...
There is currently a list of IMEI and unlock codes available but it's a very short list. Couldn't you "Temporarily and for testing purposes only" change your IMEI number on your DS7 to one on the list and use the code on the list to unlock, then rewrite your IMEI to your original one. Just a thought if that may work.
sim card error
i really appreciate your work helping and providing the android updates that dell wont even do.
i installed honey and it kept turning off.( i think i found the repair)
so
i upgraded to cm10.1 (and am very happy with it/ i don't want to go back)
the cm 10.1 isn't finding my sim card.
sim toolkit will not update or find the card (all the number about size are zero and when i insert and remove their is no "signal" that its noticed)
i will be happy if i have to revert to honey3.2 but i want to keep jellybean!
thank you for reading.
I got screwed and bought a sim locked phone - the nokia lumia 1320 - after a cricket rep told me that it "didn't need to be sim unlocked to use with t-mobile."
Now I'm trying to find a method to SIM Unlock said phone, I don't care whether or not it'll cost me money - I just want to be able to use my Lumia 1320 (from Cricket) on t-mobile...
Anyone have a solution for this predicament? Any help would be greatly appreciated, cause I've digged for hours and I can't seem to find a legitimate solution.
Swagulous said:
I got screwed and bought a sim locked phone - the nokia lumia 1320 - after a cricket rep told me that it "didn't need to be sim unlocked to use with t-mobile."
Now I'm trying to find a method to SIM Unlock said phone, I don't care whether or not it'll cost me money - I just want to be able to use my Lumia 1320 (from Cricket) on t-mobile...
Anyone have a solution for this predicament? Any help would be greatly appreciated, cause I've digged for hours and I can't seem to find a legitimate solution.
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Click to collapse
I've checked quite a few places and websites and it doesn't look like Cricket locked phones can be unlocked by third parties. No one I spoke to can do it. Some even have said that Cricket does some server type locking (a la iPhone?) that requires you to put in an unlock code only after they have completed some magic on their end. Almost everyone referred me back to Cricket... they do have a good unlocking policy.... but only if you're a Cricket customer for while. FYI, I have also bought locked 1320s (that were listed as unlocked) and sellers offered me unlock codes. None worked but strangely, I could attempt more times than the stated 5 or 10 tries in the unlocking dialer/menu. Strange.
If you found something, please to enlighten us. Otherwise, it looks like you're out of luck
aleunge said:
I've checked quite a few places and websites and it doesn't look like Cricket locked phones can be unlocked by third parties. No one I spoke to can do it. Some even have said that Cricket does some server type locking (a la iPhone?) that requires you to put in an unlock code only after they have completed some magic on their end. Almost everyone referred me back to Cricket... they do have a good unlocking policy.... but only if you're a Cricket customer for while. FYI, I have also bought locked 1320s (that were listed as unlocked) and sellers offered me unlock codes. None worked but strangely, I could attempt more times than the stated 5 or 10 tries in the unlocking dialer/menu. Strange.
If you found something, please to enlighten us. Otherwise, it looks like you're out of luck
Click to expand...
Click to collapse
Swagulous said:
I got screwed and bought a sim locked phone - the nokia lumia 1320 - after a cricket rep told me that it "didn't need to be sim unlocked to use with t-mobile."
Now I'm trying to find a method to SIM Unlock said phone, I don't care whether or not it'll cost me money - I just want to be able to use my Lumia 1320 (from Cricket) on t-mobile...
Anyone have a solution for this predicament? Any help would be greatly appreciated, cause I've digged for hours and I can't seem to find a legitimate solution.
Click to expand...
Click to collapse
I think I got super lucky today. I logged into the chat support on Cricket's website just ask if my 1320 IMEI number was unlockable. The rep said provide me with the IMEI number and I will provide you with the unlock code. I thought for sure he wasn't serious but sure enough he gave me a code which I immediately input into my 1320 and voila!! I then put my T-Mobile sim card into it and just like that, it's like it was always supposed to be like that.
Very lucky I think! My suggestion, keep trying with the Cricket chat and maybe you'll get a rep that feels like being generous.
treetolber said:
I think I got super lucky today. I logged into the chat support on Cricket's website just ask if my 1320 IMEI number was unlockable. The rep said provide me with the IMEI number and I will provide you with the unlock code. I thought for sure he wasn't serious but sure enough he gave me a code which I immediately input into my 1320 and voila!! I then put my T-Mobile sim card into it and just like that, it's like it was always supposed to be like that.
Very lucky I think! My suggestion, keep trying with the Cricket chat and maybe you'll get a rep that feels like being generous.
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Click to collapse
That's great to hear you got it done! Good to know! US carriers now have a new (forced...) policy that they must provide unlocking methods for phones that are paid off, so it looks like things really are quite different. There's even a TMO webpage that you just input your info and you get your unlock code (even if it's a cheap $39 pay as you go phone)... totally something we aren't used to coming from a carrier reigns supreme era :good:
I'm in peculiar situation: I bought my T-mo S8 direct from Samsung, paid in full, so now whom do I go to unlock my SIM? People from Canada received unlock code together with copy of bill, but I can't find anything on mine, any suggestions? Of course I want to do it as painless as possible and I want to ask here before calling customer service and waste few hours.
pete4k said:
I'm in peculiar situation: I bought my T-mo S8 direct from Samsung, paid in full, so now whom do I go to unlock my SIM? People from Canada received unlock code together with copy of bill, but I can't find anything on mine, any suggestions? Of course I want to do it as painless as possible and I want to ask here before calling customer service and waste few hours.
Click to expand...
Click to collapse
I'm in the same boat as you
Sent from my SM-G950U using Tapatalk
pete4k said:
I'm in peculiar situation: I bought my T-mo S8 direct from Samsung, paid in full, so now whom do I go to unlock my SIM? People from Canada received unlock code together with copy of bill, but I can't find anything on mine, any suggestions? Of course I want to do it as painless as possible and I want to ask here before calling customer service and waste few hours.
Click to expand...
Click to collapse
I am in the same situation. From my understanding of past and present TMo devices, the account has to be in good standing (EIP/equipment paid off) AND your device needs to have 40 or 45 days (someone correct me) of continuous usage on TMo network before you can request the Device App unlock = carrier unlock.
So just wait until then
Sent from my SM-G950U using Tapatalk
As I suspected, I called Samsung to unlock my phone, they told me to call T-mo, called T-mo, they told me to call Samsung, wasted already 1 hour on this.
escabar said:
I am in the same situation. From my understanding of past and present TMo devices, the account has to be in good standing (EIP/equipment paid off) AND your device needs to have 40 or 45 days (someone correct me) of continuous usage on TMo network before you can request the Device App unlock = carrier unlock.
Click to expand...
Click to collapse
It's 40 days, that is I was told by CS. After that you use "Device unlock" app on your phone and choose permanent unlock.
Same techniques for S6 and S7 and it worked for me.
First of all I'm leaving on a trip in 20 days, second, the phone is paid in full now, not in 40, third I didn't buy it from T-mo so most likely they wont have any record of it. It's total BS and should be illegal, in Canada Samsung sends unlock code with the phone., but I guess here consumers have no protection. Last time I'm buying carrier phone. This whole locking of the phones is leftover from carrier subsidies and should not exist outside of those plans, if they still taking place. And a funny thing is I have no intention of leaving T-mo anyway and there are services to unlock phone for money. I remember some law about phone getting unlocked when paid I read about few years ago, but can't get any details now.
pete4k said:
First of all I'm leaving on a trip in 20 days, second, the phone is paid in full now, not in 40, third I didn't buy it from T-mo so most likely they wont have any record of it. It's total BS and should be illegal, in Canada Samsung sends unlock code with the phone., but I guess here consumers have no protection. Last time I'm buying carrier phone. This whole locking of the phones is leftover from carrier subsidies and should not exist outside of those plans, if they still taking place. And a funny thing is I have no intention of leaving T-mo anyway and there are services to unlock phone for money. I remember some law about phone getting unlocked when paid I read about few years ago, but can't get any details now.
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That is T-Mobile branded phone, and that is their rules, sorry for that. What you can do, before going on the trip, on that app/ choose Temporary unlock, it's good for 30 days and you can have it up to 5 times in a year.
pete4k said:
First of all I'm leaving on a trip in 20 days, second, the phone is paid in full now, not in 40, third I didn't buy it from T-mo so most likely they wont have any record of it. It's total BS and should be illegal, in Canada Samsung sends unlock code with the phone., but I guess here consumers have no protection. Last time I'm buying carrier phone. This whole locking of the phones is leftover from carrier subsidies and should not exist outside of those plans, if they still taking place. And a funny thing is I have no intention of leaving T-mo anyway and there are services to unlock phone for money. I remember some law about phone getting unlocked when paid I read about few years ago, but can't get any details now.
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Click to collapse
You can call T-Mobile and let them know that you are travelling out of the country on ___ date and ask for an unlock code for a long time customer. It has worked for me in the past if you get the right rep.
mrbear01 said:
You can call T-Mobile and let them know that you are travelling out of the country on ___ date and ask for an unlock code for a long time customer. It has worked for me in the past if you get the right rep.
Click to expand...
Click to collapse
I have the same problem, I bought the phone from Samsung.com and there was no option to purchase an unlocked phone. I am traveling in two days for a few weeks and I called Tmobile several times trying to at least get a temporary unlock and even that cannot be done. They said it has to be on their network for 40 days. I even called Samsung and they said all the unlock codes are sent to Tmobile and only they can unlock it due to the stupid Device Unlock app. You cannot unlock it even if you have the code, only the app can unlock it. If I didn't like the S8 so much I would have switched to the iPhone 7. Absolutely ridiculous!!!
I still don't understand how T-mo will know the phone you purchased direct from Samsung is paid for and should not have SIM locked to begin with.
I have the same problem with my S8. Bough it directly from Samsung. I contacted Samsung and they told me that I need contact tmobile; contact tmobile and they told me that my phone does not show in their system as a tmobile phone because I did not buy it from them. I need my phone unlock so when I travel overseas I can use a local sime card. I don't want to wait until 40-45 days go able to unlock my phone and then not be able to return it to Samsung. There some unlock services charging $50.00 plus to unlock it. I don't want to expend more money, since this phone is already very expensive.
kindongo said:
I have the same problem with my S8. Bough it directly from Samsung. I contacted Samsung and they told me that I need contact tmobile; contact tmobile and they told me that my phone does not show in their system as a tmobile phone because I did not buy it from them. I need my phone unlock so when I travel overseas I can use a local sime card. I don't want to wait until 40-45 days go able to unlock my phone and then not be able to return it to Samsung. There some unlock services charging $50.00 plus to unlock it. I don't want to expend more money, since this phone is already very expensive.
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Click to collapse
It's not even about money, this should be illegal. This whole business of locking the SIM card is left over from contract subsidized phones and I could perfectly understand that phone belonged to phone company and you just leased it until end of contract. Now I praise T-mo for getting rid of this practice and changing whole industry, so now at least you know what are you paying for and how much. But now SIM locking shouldn't even happen anymore: if phone is stolen/unpaid for, blacklist IMEI and also you can unlock SIM for the fee, even if it is stolen, so what purpose this SIM locking serves? Canada gets unlock code with the phone.
Anybody had any luck getting the phone unlock.?I waited too long to return the phone, now I'm stuck with it.
http://www.cellunlocker.net/t-mobile-device-unlock-app.php
the service is expensive $130 dls for the unlock
kindongo said:
Anybody had any luck getting the phone unlock.?I waited too long to return the phone, now I'm stuck with it.
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Click to collapse
I was in the same boat as you. Went through T-Force on Twitter and seemed to have gotten a rep on the first go who understood the situation and submitted my IMEI number to the right place. Your IMEI number needs to be added to their "device distribution inventory system" and needs to be submitted to their highest level tech support, this allows the Device Unlock app think your phone came from T-mobile's inventory and will let the app unlock your phone.
There may be hope for everyone in the future, this one of the final responses I got from them:
"I am right there with you. It definitely makes things harder on both sides since the phone isn't technically bought from us, even though it is branded a T-Mobile phone and our system rejects any IMEI that didn't come from our inventory. None the less, we're all about giving you full access to what is yours. Teams are currently working on a process update that'll make things a lot more seamless, but in the meantime we've got this work around! I really appreciate you taking the time to reach out to us today!"
14 hours later I tried the Unlock Device app and requested the permanent unlock and was greeted with "Unlock Approved: Mobile Device is permanently unlocked"
Device is fully unlocked, tested with an AT&T SIM card and everything worked fine. After 2 reboots the Device Unlock app even disappeared from my phone. I'm so happy with how fast T-Mobile dealt with this. The more people that make a stink about this issue on social media hopefully T-Mobile will find a permanent fix for people buying a SIM locked at full price and have it easily unlocked under their standard procedure.
INGHUGO said:
http://www.cellunlocker.net/t-mobile-device-unlock-app.php
the service is expensive $130 dls for the unlock
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Click to collapse
Did this work for you and were you able to successfully unlock ?
no,unfortunately it couldn't be unlocked because cellunlock no longer have access to their server ,I had to have a contract and wait the 40 days that are the requirement so I can release it
I dont think anybody has now. nearly all the sites i checked unlocking tmobile does not seems to be available.
fragg3d said:
I was in the same boat as you. Went through T-Force on Twitter and seemed to have gotten a rep on the first go who understood the situation and submitted my IMEI number to the right place. Your IMEI number needs to be added to their "device distribution inventory system" and needs to be submitted to their highest level tech support, this allows the Device Unlock app think your phone came from T-mobile's inventory and will let the app unlock your phone.
There may be hope for everyone in the future, this one of the final responses I got from them:
"I am right there with you. It definitely makes things harder on both sides since the phone isn't technically bought from us, even though it is branded a T-Mobile phone and our system rejects any IMEI that didn't come from our inventory. None the less, we're all about giving you full access to what is yours. Teams are currently working on a process update that'll make things a lot more seamless, but in the meantime we've got this work around! I really appreciate you taking the time to reach out to us today!"
14 hours later I tried the Unlock Device app and requested the permanent unlock and was greeted with "Unlock Approved: Mobile Device is permanently unlocked"
Device is fully unlocked, tested with an AT&T SIM card and everything worked fine. After 2 reboots the Device Unlock app even disappeared from my phone. I'm so happy with how fast T-Mobile dealt with this. The more people that make a stink about this issue on social media hopefully T-Mobile will find a permanent fix for people buying a SIM locked at full price and have it easily unlocked under their standard procedure.
Click to expand...
Click to collapse
Thanks, I will try that