Unresponsive screen (top and bottom) - G 2014 Q&A, Help & Troubleshooting

Sometimes when I unlock the screen, and try to swipe down the notification bar, it doesn't respond to the touch command. Bottom part becomes dull too. Keyboard gets crazy: press "q" and "a" appears.
Been reading on the Motorola forum, and in the US, people return their phones to get a new replacement, at least that's what tech support is doing. But in my country (El Salvador) cust service s+cks!
Has anybody had this issue? Did anybody solve it? My phone is still with the stock ROM and hasn't been rooted yet.

Lochrecan said:
Sometimes when I unlock the screen, and try to swipe down the notification bar, it doesn't respond to the touch command. Bottom part becomes dull too. Keyboard gets crazy: press "q" and "a" appears.
Been reading on the Motorola forum, and in the US, people return their phones to get a new replacement, at least that's what tech support is doing. But in my country (El Salvador) cust service s+cks!
Has anybody had this issue? Did anybody solve it? My phone is still with the stock ROM and hasn't been rooted yet.
Click to expand...
Click to collapse
I faced the same problem at starting I cleared my cache and done a factory reset after that doesn't face the problem again.

sumit227 said:
I faced the same problem at starting I cleared my cache and done a factory reset after that doesn't face the problem again.
Click to expand...
Click to collapse
I've done it, but didn't work at all!
Sent from my XT1063 using Tapatalk

Lochrecan said:
Sometimes when I unlock the screen, and try to swipe down the notification bar, it doesn't respond to the touch command. Bottom part becomes dull too. Keyboard gets crazy: press "q" and "a" appears.
Been reading on the Motorola forum, and in the US, people return their phones to get a new replacement, at least that's what tech support is doing. But in my country (El Salvador) cust service s+cks!
Has anybody had this issue? Did anybody solve it? My phone is still with the stock ROM and hasn't been rooted yet.
Click to expand...
Click to collapse
Have you tried custom ROM ???

Devesh25 said:
Have you tried custom ROM ???
Click to expand...
Click to collapse
No way!
It's because phone is under hardware warranty. Carrier doesn't get responsibility for the software, though. And just because of that, I can't get a new phone with them, nor can I modify phone's ROM, as it nulls any kind of warranty.
This is the post on the Motorola forum.
https://forums.motorola.com/posts/52124a8edc

If you have warranty you don't have to solve anything, just send back your phone and get a replacement.
They must replace or repair the phone..

Lochrecan said:
I've done it, but didn't work at all!
Sent from my XT1063 using Tapatalk
Click to expand...
Click to collapse
That works for me. Maybe problem is resolved by installing custom rom but I think you have to replace your phone.

sumit227 said:
That works for me. Maybe problem is resolved by installing custom rom but I think you have to replace your phone.
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Click to collapse
I might give it a shot. What ROM have you installed?

Lochrecan said:
I might give it a shot. What ROM have you installed?
Click to expand...
Click to collapse
I'm not using any rom currently. But there is titan prime rom in development section you can try that.

And what If it's a hardware issue? You install custom rom and if the problem still remain than you can't send it back, because you don't have warranty anymore.
I think the first step is sending back the phone.

zman01 said:
And what If it's a hardware issue? You install custom rom and if the problem still remain than you can't send it back, because you don't have warranty anymore.
I think the first step is sending back the phone.
Click to expand...
Click to collapse
Definitely, you have a point there. But I suspect it's not hardware since it's just a ramdom behavior. I haven't done either step though.

Related

I messed up my kaiser....How do i fix it?

I installed the Htcweatherdll.cab and my phone restart and now it doesn't not stop restarting. Is there a way to fix this?
Thanks
deizol1 said:
I installed the Htcweatherdll.cab and my phone restart and now it doesn't not stop restarting. Is there a way to fix this?
Thanks
Click to expand...
Click to collapse
Something similar to this happened to me, and a hard reset wouldn't work. I had to send it back to AT&T. Sorry man, hope you have better luck than I did.
deizol1 said:
I installed the Htcweatherdll.cab and my phone restart and now it doesn't not stop restarting. Is there a way to fix this?
Thanks
Click to expand...
Click to collapse
have you tried a hard reset, press down 2 softkeys and stick in reset button and release before letting go of the 2 soft keys. then follow on screen instructions ?
more info needed though ie can you access the bootloader, have you previously put a hard spl on your phone and if so which version.
god reading here on how to get phone back up and working http://forum.xda-developers.com/showthread.php?t=423486 and here too
i have the version from att
Ok now I got it to stop restarting but now its stuck
deizol1 said:
i have the version from att
Click to expand...
Click to collapse
From your response I'd say your best option if a hard reset does not work would be to see if you can access the bootloader screen ( press camera button and soft reset ) it looks like three colours on your phone. If you can then download an original rom for your phone and follow the instructions to place it on your phone.
Anyone have any better idea's
back in an hour let me know how you got on
That's the only conceivable idea probably. After you go into bootloader mode, flash the stock ROM and then if you have hardspl, install the custom ROM that you prefer.
Well i guess i can kiss all my #'s goodbye...you know what.....I think I want a custom rom...anyknow know where i can go to get a good one
deizol1 said:
Well i guess i can kiss all my #'s goodbye...you know what.....I think I want a custom rom...anyknow know where i can go to get a good one
Click to expand...
Click to collapse
You should always have your PIM either backed up or on your SIM.
Look in my sig for your request.
deizol1 said:
Well i guess i can kiss all my #'s goodbye...you know what.....I think I want a custom rom...anyknow know where i can go to get a good one
Click to expand...
Click to collapse
Dont go custom yet mate, try a stock rom and get it up and running first. Then take your time to read about soft / hard spl's and radios etc before diving in with a full custom rom. Believe me its worth it to understand everything first
AND READ THIS FIRST http://sakajati.com/forum/index.php/topic,3.0/prev_next,next.html#new
Thank you guys for your help....I downloaded the att rom from the htc website and i got my tilt running like new.....and I got all my #'s back ...looks like outlook does a good job hehehe
Time machine
deizol1 said:
I installed the Htcweatherdll.cab and my phone restart and now it doesn't not stop restarting. Is there a way to fix this?
Thanks
Click to expand...
Click to collapse
DOWNLOAD timemachine.cab, go back a few days, and don't make the same mistake.
Why do we get so many lame, I broke my XXXX because I'm a dolt, and expect the world have some magic panacea.
It really pisses me..
Sorry rant over.
Maybe I just hate kids, now where did I leave that gun....

need help. crazy phone

my phone become crazy. i can't change page. when i want to go to another page, it return back to first. my phone search in google, enter in meseges, open galery, and i dosen't touch it. i have some problem with touch. "back button" don't work.my question is: problem is the ROM or PHONE? now i have android 2.2.1. how i can resolve the problem? need to change ROM?
THANKS!!!
I think it is your phone's digitizer dying.
Try out some other ROM, if the problem is still present, it is definitely hardware problem.
Erovia said:
I think it is your phone's digitizer dying.
Try out some other ROM, if the problem is still present, it is definitely hardware problem.
Click to expand...
Click to collapse
can you tell me how to change ROM on moto milestone. i had change ROM befor on Samsung Galaxy S.
There is a full guide in my signature. It is for CM7, but its the some process with other roms.

Home Button Unresponsive

I'm having a problem with my phone, the home button no longer responds to touch, all other buttons work.
I have tried different ROMs, I have tried wiping and I have tried fixing permissions.
I am currently on Android Revolution HD 4.1 Google Edition.
The problem started a while ago, when it would become unresponsive and the phone would go crazy, touching the button itself over and over, until I locked and restarted the phone. It would then go back to normal.
Hoping someone can give me some insight into what has happened. I'm worried it is a hardware fault.
Thanks!
Bump. Any help?
gsw2 said:
Bump. Any help?
Click to expand...
Click to collapse
I would do a factory reset and then perform an RUU, if the problem isn't fixed by then warranty claim it. It sounds like possible hardware failure to me. Any liquid or spill exposure or anything you can think of that might have accelerated the problem or induced it?
In recovery is there a hardware button test? I remember those back in the day. HTC is really good about replacing anything that might have a problem, I'd give em a call if the factory reset or ruu doesn't help.
CharliesTheMan said:
I would do a factory reset and then perform an RUU, if the problem isn't fixed by then warranty claim it. It sounds like possible hardware failure to me. Any liquid or spill exposure or anything you can think of that might have accelerated the problem or induced it?
In recovery is there a hardware button test? I remember those back in the day. HTC is really good about replacing anything that might have a problem, I'd give em a call if the factory reset or ruu doesn't help.
Click to expand...
Click to collapse
Thanks for the reply. Factory reset didn't help. I don't know what an RUU is and I cant find an RUU for my phone, I don't want to brick my phone. I went to this thread. Can I get the same effect by installing a stock unbranded Sense ROM?
Sorry for the bumps. I've s-off'd, installed the latest firmware and installed the latest stock rom. I guess this is the end of the line. I will have to take it for repair. This is my first phone that has had a hardware fault

Notification bar won't pull down anymore

Hi,
I don't know what to try to fix the problem, for no apparent reason my notification bar won't pull down anymore, I tried to wipe everything and reflash 2 differents rom but nothing worked, the notification bar is stuck. everything else on the phone works great.. I don't understand what can cause this..
I also tried a g-sensor calibration with no result.
Maybe its important to mention that when i am in landscape mode ( with an apps ) the notification bar works perfectly fine, but the moment im back in portrait mode, it become impossible to pull down the notification bar
If anyone have idea how to solve the problem please let me know.
Thank you very much
ps. I work hard to learn a language, so sorry for my english.
Is this particular area touch responsive at all? Might be a faulty screen.
Marc199 said:
Is this particular area touch responsive at all? Might be a faulty screen.
Click to expand...
Click to collapse
when im in reverse portrait mode, im able to pull down the notification bar, but once its down, unable to pull up.... so maybe its a faulty screen...
mathgerm said:
when im in reverse portrait mode, im able to pull down the notification bar, but once its down, unable to pull up.... so maybe its a faulty screen...
Click to expand...
Click to collapse
but why does my screen stopped working just like that at this precise place....
That is strange indeed. What ROM and firmware are you using? A firmware upgrade might help. But I'm not sure
Marc199 said:
That is strange indeed. What ROM and firmware are you using? A firmware upgrade might help. But I'm not sure
Click to expand...
Click to collapse
I use Android revolution HD 40.3 with firmware 3.23.666.1
Are you s-off? If so, you might want to try the latest firmware
I am s-on, I tried to get s-off many times with revone with no result
Sent from my HTC One using xda app-developers app
Marc199 said:
Are you s-off? If so, you might want to try the latest firmware
Click to expand...
Click to collapse
Ok, just got s-off, i will try latest firmware tonight, if doesnt work, I will get back to stock and send to HTC for warranty
Firmware 4.06 did not solved the problem... so as I said, going back to stock and will send to HTC for warranty.

[Q] Bricked L90

dear, sorry the English, but I need a help from you.
I made the installation of IMG extracted the KDZ and did flash the recovery, however, now my machine not the sign of life, the computer does not detect the device, the device does not turn on, not of any sign of life. already tried in various corners anything to help me have some solution. I did the procedure based on the stock rom flash D405 with img extracted files. After that the only active device the display if I put to load without the battery, which displays the battery with a question mark. The device does not enter download mode, does not go into recovery, does not display anything, as if completely dead. Does anyone have aware and know any solution to the problem? Note: I've tried the LG flahs tools, it does not detect the device.
You have probably the worst case of them all. I suggest you to take your phone to warranty and see if they can replace it (because there probably isn't any way to fix it). If your warranty is void, then, I'm afraid, you will have to get a new device. I have had this issue myself, and it was solved only by replacing whole internals of the phone. Good thing that I still had my warranty, so it didn't cost anything. Good luck.
linasj said:
You have probably the worst case of them all. I suggest you to take your phone to warranty and see if they can replace it (because there probably isn't any way to fix it). If your warranty is void, then, I'm afraid, you will have to get a new device. I have had this issue myself, and it was solved only by replacing whole internals of the phone. Good thing that I still had my warranty, so it didn't cost anything. Good luck.
Click to expand...
Click to collapse
but this happened to you because of flash ROMS? How long on average it took for you to get the unit back?
wmosquini said:
but this happened to you because of flash ROMS? How long on average it took for you to get the unit back?
Click to expand...
Click to collapse
Yes. I tried to flash a ROM (which requires an unlocked bootloader), but for some reason the bootloader wasn't actually unlocked, and flashing a ROM caused the device to be bricked. This is probably what you would call a hard-brick.
In my case, replacement took a little more than a week. But this could differ from country to country.
linasj said:
Yes. I tried to flash a ROM (which requires an unlocked bootloader), but for some reason the bootloader wasn't actually unlocked, and flashing a ROM caused the device to be bricked. This is probably what you would call a hard-brick.
In my case, replacement took a little more than a week. But this could differ from country to country.
Click to expand...
Click to collapse
But in time to take the assistance, you said what about it? The unit stopped working alone?
wmosquini said:
But in time to take the assistance, you said what about it? The unit stopped working alone?
Click to expand...
Click to collapse
Exactly. Since the device cannot be turned on, I don't think they have any way of checking if it was rooted or tampered with in any way. So your best bet is to just play dumb and tell them your phone doesn't boot up. That helped me to get it fixed for free.
linasj said:
Exactly. Since the device cannot be turned on, I don't think they have any way of checking if it was rooted or tampered with in any way. So your best bet is to just play dumb and tell them your phone doesn't boot up. That helped me to get it fixed for free.
Click to expand...
Click to collapse
Legal, tomorrow I will even take the guarantee to solve as fast as possible. Really the device not the sign of life at all. I will inform you that the device was carrying at night and just when I catch him in the morning, he was like that.
Thank you for your help. : D
My first L90 didn't have a functional GPS, was brand new (1 week), problem was I rooted in the first day
Factory reset, hid superuser app, got a new l90
Gud luck
bacitoto said:
My first L90 didn't have a functional GPS, was brand new (1 week), problem was I rooted in the first day
Factory reset, hid superuser app, got a new l90
Gud luck
Click to expand...
Click to collapse
hard reset does not remove all traces of root. There is RCT checking. u can be sure that have no traces of root when RCT was reset. On kit kat we have chance to reset it without reflashing. But on 5.0 only reflash
---------- Post added at 11:17 ---------- Previous post was at 11:11 ----------
wmosquini said:
dear, sorry the English, but I need a help from you.
I made the installation of IMG extracted the KDZ and did flash the recovery, however, now my machine not the sign of life, the computer does not detect the device, the device does not turn on, not of any sign of life. already tried in various corners anything to help me have some solution. I did the procedure based on the stock rom flash D405 with img extracted files. After that the only active device the display if I put to load without the battery, which displays the battery with a question mark. The device does not enter download mode, does not go into recovery, does not display anything, as if completely dead. Does anyone have aware and know any solution to the problem? Note: I've tried the LG flahs tools, it does not detect the device.
Click to expand...
Click to collapse
Did u flash it from 5.0 or 4.4? This problem may have solve without service center. But if u have warranty, it must not worry u.
@linasj
Hello, I just want to know that while booting, did your phone show the message "Secure booting error"?
I am getting this message at the LG logo and then device just shuts off.
No, I don't think I ever got this message.
Sent from my LG-D405N using XDA Free mobile app.
pick.orion said:
@linasj
Hello, I just want to know that while booting, did your phone show the message "Secure booting error"?
I am getting this message at the LG logo and then device just shuts off.
Click to expand...
Click to collapse
In my case, the device did not care and neither carried, gave no sign of life. I sent him for assistance in less than one week they made the repair by warranty.

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