New Note 4 as of a few weeks ago, when placing phone calls, it frequently drops the call and says "out of service area". I see the antenna icon go to zero bars, then the x, then bars return when this happens.
Bad radio hardware? I first through it was a tower issue at home, but it's happening at work 30 miles away as well.
i would guess either faulty sim or bad hardware.
i would get a new SIM first.
Related
Why does the IIi suck so much in cellular reception? Half the time it's 'seeking a signal' and the other half it's at 1 to 2 bars. The moment I enter a building, it drops getting a signal...
On my Razr V3i that came with my provider (Rogers Canada), I get four bars in the exact same spot that I had 1 bar or nothing on my IIi.
Is there any way to improve reception, because I'm really tired of carrying my PPC phone and razr around.
Also, say if there is no sim card inserted, does that mean it turns off the phone component and saves me battery, or do I have to turn on flight mode (which means I don't get wireless either) for that?
could give another radio stack a try
Hello all,
I've noticed that with my Kaiser signal usually is very low, no more than two stands... otherwise with all my old phone, for example in my home, signal was full, also with htc touch dual of my friend.
Maybe can be usefull a radio update?
Thanks
Stefano
it could be displaying the 3G signal vs the gprs signal of your old phone...
try turning off 3G
itarix said:
it could be displaying the 3G signal vs the gprs signal of your old phone...
try turning off 3G
Click to expand...
Click to collapse
Old phone was 3G and my operators supports 3G only...
Ste
My Tilt doesn't get very good reception either. When sitting next to a Motorola Razr V3xx (my Mom's phone), the Razr consistently has at least 2 bars, often 3 or 4 when in my house, but the Tilt has, at most 2 bars, and sometimes even loses signal completely. That never happens on the Motorola, but mine often goes straight to voicemail due to lack of signal.
Now, I realize a Razr and a Tilt are apples and oranges , but they are both 3G, so I would think signal should be comparable. Also, this is not a mattar of one phone simply displaying more bars, but of actual call quality.
I thought it may be a defect in my particular phone, but I have since done a warranty replacement for another issue, and was sent out a new one (it wasn't even a refurb). The new one has the same poor reception.
The Tilt is obviously a superior phone to a Razr in most ways. An ideas why call strength is so poor?
PS: I had a Treo 750 prior to the Tilt, and it too had good reception when in the exact same spot as the Tilt.
Moto X on AT&T MVNO - signal strength drops to 0 briefly - phone or carrier problem?
I've got the Moto X GSM developers edition with Kitkat 4.4 unlocked and rooted. I am on H2O wireless (AT&T MVNO).
Several times a day, I'll hear a quick beep in my bluetooth headset alerting me to the fact that I have no mobile signal. I look at the phone and I have zero bars for maybe 30 seconds and then it goes back to (usually) 4 bars. This happens at home, where I always seem to have 4 bars except for these incidents, so it is not like I am in a marginal signal area and it is going between 1 and 0 bars. Is this likely a problem with the phone or with the carrier? I switched from PagePlus (Verizon MVNO) when I got the Moto X, so I don't have a history AT&T with another phone to look back on. I never had this happen when I was on Verizon towers with my previous phone (Droid 2 global).
I don't know if the loss of signal is real or a bug in reporting the signal strength because it doesn't last long enough to try and make a call. I haven't had any dropped calls, but I don't spend a lot of time talking, so the odds of this happening during a call are low. Still it is a bit of an annoyance and if the loss of signal is real, it will eventually happen during a call.
There may be nothing wrong, the phone may just be scanning for other bands that do not exist in the area. 30 seconds does seem like a long time though. I know when I use AT&T firmware with a different provider in Canada my phone will do exactly the same thing after a fresh firmware install, however after it happens a few times it stops and holds the signal fine. I am guessing it is building a database of what bands and protocols are available in the area. It might not hurt to do a full reset of the phone.
Steve-x said:
There may be nothing wrong, the phone may just be scanning for other bands that do not exist in the area. 30 seconds does seem like a long time though. I know when I use AT&T firmware with a different provider in Canada my phone will do exactly the same thing after a fresh firmware install, however after it happens a few times it stops and holds the signal fine. I am guessing it is building a database of what bands and protocols are available in the area. It might not hurt to do a full reset of the phone.
Click to expand...
Click to collapse
That doesn't sound quite like what my phone is doing because you say it happens a few times, then stops. It happens to me every day and I haven't recently installed firmware.
Anyone else having the same issue as me? On a Moto X or any other phone on AT&T?
johninor said:
That doesn't sound quite like what my phone is doing because you say it happens a few times, then stops. It happens to me every day and I haven't recently installed firmware.
Anyone else having the same issue as me? On a Moto X or any other phone on AT&T?
Click to expand...
Click to collapse
This happens to me on AT&T on the GSM (T-Mobile) model sometimes too. It usually happens after a phone call is hung up and it's switching from HSPA back to LTE. Sometimes it's instant, other times it's 10-30 seconds.
I already posted about this problem but then I thought it was due to sleep mode.
So I still have signal problems with my One.
I saw that I had only one or two bars for the signal where I had a lot better reception with other phones.
I already put my sim card into a Galaxy S3 and a Galaxy Y, both of them have a far better reception than the One (4 to 5 bars).
My phone was already sent back for repair three times, they already swapped my motherboard two times, but it does not help.
The last time I got a bit angry in the shop so they took my phone in to test it out.
After four days they said they had no signal problems.
Last resort, another swap of the sim card card but now the signal is even worse.
I did notice when rebooting the phone it starts of with five bars and after two minutes or so it goes down to one or two.
When making a call with one bar it goes up when calling to four or five, some time after the call it goes down to one or two.
I already installed signal Guard Pro to check for effective signal loss and I had quite a lot durng the day as during the night.
I got the name of the customer service manager for the Benelux and France (Aernout Arends) but I do not have any contact information of this man apart from his linkedin.
So I sent him a Linked In invitation. If he responds I can ask him about this phenomenon.
Before the One I had a Sensation XE which I was very pleased with, since running on the One this problems started after a couple of months and since then it keeps on going.
I'd like to solve this since it was an expensive phone, apart from the signal loss I'm still very pleased with it but in the end a phone is used for calling and with a bad signal this is compromised.
I hope anyone out there can help me (or somebody at HTC), if not I need to buy another phone and I think I cannot sell this one since it isn't working properly.
deboopi2 said:
I already posted about this problem but then I thought it was due to sleep mode.
So I still have signal problems with my One.
I saw that I had only one or two bars for the signal where I had a lot better reception with other phones.
I already put my sim card into a Galaxy S3 and a Galaxy Y, both of them have a far better reception than the One (4 to 5 bars).
My phone was already sent back for repair three times, they already swapped my motherboard two times, but it does not help.
The last time I got a bit angry in the shop so they took my phone in to test it out.
After four days they said they had no signal problems.
Last resort, another swap of the sim card card but now the signal is even worse.
I did notice when rebooting the phone it starts of with five bars and after two minutes or so it goes down to one or two.
When making a call with one bar it goes up when calling to four or five, some time after the call it goes down to one or two.
I already installed signal Guard Pro to check for effective signal loss and I had quite a lot durng the day as during the night.
I got the name of the customer service manager for the Benelux and France (Aernout Arends) but I do not have any contact information of this man apart from his linkedin.
So I sent him a Linked In invitation. If he responds I can ask him about this phenomenon.
Before the One I had a Sensation XE which I was very pleased with, since running on the One this problems started after a couple of months and since then it keeps on going.
I'd like to solve this since it was an expensive phone, apart from the signal loss I'm still very pleased with it but in the end a phone is used for calling and with a bad signal this is compromised.
I hope anyone out there can help me (or somebody at HTC), if not I need to buy another phone and I think I cannot sell this one since it isn't working properly.
Click to expand...
Click to collapse
is it switching networks (3g/4g LTE)? voice can't use LTE 4g, so it will drop back to 3g for calls and then go back to LTE 4g once the call is done.
signal bars are a really poor way to understand your signal strength. there are some apps that help (network signal info for example) which show your strength in a more efficient manner, as well as what network type you're connected to.
cr1960 said:
is it switching networks (3g/4g LTE)? voice can't use LTE 4g, so it will drop back to 3g for calls and then go back to LTE 4g once the call is done.
signal bars are a really poor way to understand your signal strength. there are some apps that help (network signal info for example) which show your strength in a more efficient manner, as well as what network type you're connected to.
Click to expand...
Click to collapse
I turned 3G/4D off, I only turn it on when necessary, so that won't be the cause.
I installed network signal info right now and when I have one bar signal, this app gives me -102 db to -105db and it's over haf of its bars here, this info seems to look like mi signal is a lot better than the one bar I got.
deboopi2 said:
I turned 3G/4D off, I only turn it on when necessary, so that won't be the cause.
I installed network signal info right now and when I have one bar signal, this app gives me -102 db to -105db and it's over haf of its bars here, this info seems to look like mi signal is a lot better than the one bar I got.
Click to expand...
Click to collapse
you can set a value in your build prop that is specific to signal 'adjustments' from your particular provider. might then give you more realistic values along the lines of the Network Signal Info app.
I'm sorry I can't direct you to the link as I don't have it bookmarked.
*edit*
found it: http://forum.xda-developers.com/showthread.php?t=2594804
Hello.
I bought my phone just 3 days ago together with my gf.
She bought the exact same phone and same carrier as me on the same shop..
Around here we are supposed to have good 3g signals all over, but not inside our house, there we can only use GSM.
Her phone works perfectly, with 3-4 bars gsm signals inside house.
But i get nothing when entering house. NO bars what so ever, (even if i pick GSM ONLY from settings).
I got to service menu and read "0 db" on signal.
I tried everything, Clean sim, restart phone, factory settings, changing GSM/3g/4g priority etc, and even tried MY sim in HER phone.
Its defo a hardware/software issue on my phone.
My experiences from 3g and 4g with this phone is that 4g seem stable and good, while 3g (outside my house) seem to often go from max to none all the time. jumps up and down
and sometimes leave me with no signal for 5 minutes until they are back.
I contacted the carrier to check and everything seems fine over there.
Any suggestion? Could it be really possible that i got a faulty antenna? if im going with my phone to the store for a replace they would probably not belive me or take my reason for real
EDIT: Have to add that the past 12 hours of constant trying to figure out the problem i had a few cases with signals while i was trying to switch to "gsm only" but they lasted for 5 seconds and were gone again.
Had the same, send mine back, saw in the log of the repair department that you refreshed the software. But will check
if they have changed something. Comes back in a few days from now.