[Q] Battery 100%, after unplugging phone can't start - G 2014 Q&A, Help & Troubleshooting

Hi, first of all sorry for my bad english.
I just bought Motorola Moto G 2 and i tried to start it - white LED lights and the device isn't starting, i thought that its normal that the battery isnt charged because its new phone. I plugged charger and it showed me that battery is about 50% charged, and when the charger is plugged phone starts and works normally, when i unplug the charger phone still works (havent checked for longer time but didnt immediatly turn off, just worked), but when i turn phone off and try to turn it on again LED lights like its discharged.
I tried charging to 100% and unplugging, doing reset but still the same. Only works when starting with charger plugged. What should I do? Is there any solution?

PaulPixelman said:
i tried to start it - white LED lights and the device isn't starting
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Click to collapse
If the led is lighting up for just a moment, you didn't hold the power button long enough. If device is not starting up even after pressing power 5-10 sec.... customer service

Related

Think my X1a is bricked... anyone had this before?

I was just listening to music from TF3D and all of a sudden the screen turned off, music stopped, and the power button at the top was glowing red for a few seconds. I tried turning it back on, removing and reinserting the battery, but nothing happens. I can't turn it back on at all!
One thing I do notice is if I remove the battery, and plug in the usb cable connected to my computer, the power button glows red, but I can't turn it on. If I insert the battery, and then plug in the USB, the button doesn't glow red.
How would I recover the phone?
dinan said:
I was just listening to music from TF3D and all of a sudden the screen turned off, music stopped, and the power button at the top was glowing red for a few seconds. I tried turning it back on, removing and reinserting the battery, but nothing happens. I can't turn it back on at all!
One thing I do notice is if I remove the battery, and plug in the usb cable connected to my computer, the power button glows red, but I can't turn it on. If I insert the battery, and then plug in the USB, the button doesn't glow red.
How would I recover the phone?
Click to expand...
Click to collapse
Try charging your phone for about an hour. The red light under the power button happened to me when i had used up all of my juice.
yeah i had the same problem and i had been very frightened of it...
just charge it...
Ah ok. Weird! Because when I was listening to music I had just taken it off the charger and it said 90% battery! And I had only listened to one song. I guess the battery meter was telling me false info =(
Thanks all
well maybe your battery was still kinda "new" so it wasnt showing correct data
a red light?
cool ... is this a phone or a light-generator?
it was the first pda with making so much noises by optical... but is good ...
Can anyone explain me how is the red light under the power button? The light doesn't come out from the illumination light, does it? I wanna see how is the light. Screenshot will be better.
It doesnt come out form the illumination light. It's by the power button. Usually it blinks when your battery is at 5% or close to total drained.
It´s a light that´s gives you battery error. I spent 2 days trying to figure it out because my phone wasn´t turning on and the red light was continuissly showin off, at the end it was because of a cheap wall charger (5V and 500ma, when SE uses 5v with 700ma) I just charged with SE wall charger and everything went back to normal.
In your case maybe one of you battery cells broke and that´s why it´s was at 90% giving you that hateful red light.
Here is a post conserning your problem:
http://forum.xda-developers.com/showthread.php?t=452402&highlight=red+light,+button
i think the battery is low quality fake..
i found out that the fasted way to charge your empty battery is:
1. remove your battery
2. insert you mini usb charger (NOT usb>mini-usb from your computer)
3. watch if the red light is on. (underneath your power button)
4. insert your battery.
5. after 5/10 minutes your X1 is working again.
you can do it by just plugging your charger on when it's empty but then it can take up to 2 days (YES, i have experienced it) to make your X1 working again.
another way is, just plug the wall charger to your x1 then leave it there. the x1 do not wake up that quick because the charge voltage goes up grandually/slowly for protect your battery and phone after the battery voltage same as charge voltage, then it can be charge normally*
Thank god that I read this topic yesterday. Otherwise I would have pissed my trousers because I had the same light today.

Battery not charging even though phone recognises charger

I have a C6003 running 4.4 Stock with an unlocked BL and am rooted. The phone screen is cracked at the top third (not smashed, just 2 long cracks) and that third of the screen does not receive touch input, but still displays. Anyway, the phone is currently out of battery, when I try to power it on, I get either a flash of the Sony logo then 3 blinks of the red LED or just straight to the LED, which is normal. I plug it in to charge (tried several USB cable / wall plug combos, up to 2.1A etc.) and the red LED glows solid as it should. Even hours later it still will not power on and gives me the blinking LEDs...It was charging for a total of at least 7 hours and is still not turning on. I have had several battery issues recently but this is the most serious. I am sending my phone in for repair under insurance for the screen but need to back it up first! Any help is appreciated.
EDIT: Quick edit to add the fact that this same issue occurred yesterday as well but it eventually powered on with 15% battery, I used it and it would not charge and so that is why it is run down again. Even when powered on it would not charge, the LED did light and it charged for 5 seconds each time the cable was inserted, but after the 5 the LED would stop and it would stop charging. The phone knew the cable was there though as when it was inserted Stamina mode was disabled (as it should) even though it was not charging?
Roscobigfoot said:
I have a C6003 running 4.4 Stock with an unlocked BL and am rooted. The phone screen is cracked at the top third (not smashed, just 2 long cracks) and that third of the screen does not receive touch input, but still displays. Anyway, the phone is currently out of battery, when I try to power it on, I get either a flash of the Sony logo then 3 blinks of the red LED or just straight to the LED, which is normal. I plug it in to charge (tried several USB cable / wall plug combos, up to 2.1A etc.) and the red LED glows solid as it should. Even hours later it still will not power on and gives me the blinking LEDs...It was charging for a total of at least 7 hours and is still not turning on. I have had several battery issues recently but this is the most serious. I am sending my phone in for repair under insurance for the screen but need to back it up first! Any help is appreciated.
EDIT: Quick edit to add the fact that this same issue occurred yesterday as well but it eventually powered on with 15% battery, I used it and it would not charge and so that is why it is run down again. Even when powered on it would not charge, the LED did light and it charged for 5 seconds each time the cable was inserted, but after the 5 the LED would stop and it would stop charging. The phone knew the cable was there though as when it was inserted Stamina mode was disabled (as it should) even though it was not charging?
Click to expand...
Click to collapse
Check this thread out, it might just resolve your issue credits to @AhmedZadjali

Z1 Bricked? Help...

I think I bricked my device. I previously had a custom ROM with Android 5.1.1. My phone is unlocked bootloader and rooted.
I was playing YouTube videos last night and fell asleep, but I didn't realize my phone was on the whole time so the battery died on me. I charged the battery for about 2 minutes to try turning the phone on, but it flashed red LED. I got impatient and did this...
1. As it was displaying battery, I unplugged my phone from my battery charger.
2. As it was shutting down (from pulling the charging cable out), I did a hard reset (hold vol up)
3. As it vibrated 3 times, I plugged the charger in.
After I did that, my phone won't boot, no LED, nothing. My battery can't charge it (turns on for about a second and then it stops. I charged it with AC for 30 mins. and no life. Pressed the red button on the SIM but did nothing, tried turning on the phone normally but nope.
Should I open the back?
EDIT: Finally on the computer, the LED turns on but it's red (stays on without pulsing).
Flashtool detects device
Code:
08/007/2015 16:07:58 - INFO - Device connected with USB debugging off
08/007/2015 16:07:58 - INFO - For 2011 devices line, be sure you are not in MTP mode
but I can't get into flashmode or bootloader. Screen is off. I'm not sure what to do anymore...:crying:
kentexcitebot said:
I think I bricked my device. I previously had a custom ROM with Android 5.1.1. My phone is unlocked bootloader and rooted.
I was playing YouTube videos last night and fell asleep, but I didn't realize my phone was on the whole time so the battery died on me. I charged the battery for about 2 minutes to try turning the phone on, but it flashed red LED. I got impatient and did this...
1. As it was displaying battery, I unplugged my phone from my battery charger.
2. As it was shutting down (from pulling the charging cable out), I did a hard reset (hold vol up)
3. As it vibrated 3 times, I plugged the charger in.
After I did that, my phone won't boot, no LED, nothing. My battery can't charge it (turns on for about a second and then it stops. I charged it with AC for 30 mins. and no life. Pressed the red button on the SIM but did nothing, tried turning on the phone normally but nope.
Should I open the back?
EDIT: Finally on the computer, the LED turns on but it's red (stays on without pulsing).
Flashtool detects device
Code:
08/007/2015 16:07:58 - INFO - Device connected with USB debugging off
08/007/2015 16:07:58 - INFO - For 2011 devices line, be sure you are not in MTP mode
but I can't get into flashmode or bootloader. Screen is off. I'm not sure what to do anymore...:crying:
Click to expand...
Click to collapse
Don't open the back cover just yet yet, it seems that you have a dead battery (fully discharged) so I'd suggest you to connect MicroUSB and magnetic charger together at the same time to force-charge the battery.
If you don't have a magnetic charger, and have a dock then all you have to do is pull it apart and you will find yourself a free magnetic charger in there.
Good luck!
Regards,
~J2C
No. Just leave it charged for 30 mins even with no les light, after 30 mins the red light will light up. U drained your battery thats why it wont turn on

[Q] Strange (hard?) brick

Hi,
After many years of enjoying this magnificent phone the disaster came.
The phone discharged overnight and switched off. In the morning I had to send some texts, so plugged the wall charger into USB socked (a weak one ~500mA), after few moments a charging icon appeared and stated that battery has 1%. Ok, I really had to send those messages: I've pressed the power button and phone started to boot.
Sony logo: OK, purple wave, OK...
After 10-20 seconds it suddenly switched of, red LED started to blink.
I thought: OK, system startup needs a lot of power, maybe a charger is too week to keep up.
So I left phone for few more minutes to charge, but without success.
That was the last time I saw screen was on.
Phone is a C6903, running on a stock, rooted 14.6.A.1.236 with the recent XZRecovery.
Bootloader has been unlocked.
For the moment I've tried everything but opening back and doing the testport-trick.
When I connect the power only red led blinks (I left the phone charging overnight, no change).
When I try to enter flash mode: nothing happens but red blinking light.
When I try to start phone nothing happens at all.
But there is still hope:
I connected the phone to 2A charger using a magnetic cable.
Then I've connected normal USB cable to my PC, strange thing started to happen:
When I pressed volume Up (even after few minutes of connecting power+usb) the phone suddenly jumped to fastboot mode (blue led, it was discovered by PC, fastboot terminal was functional)
When I press power button, phone vibrates for a second, then the led pattern changes to: 1s red followed by 0.1s green, then long red, then it repeats...
I'm still unable to enter any recovery nor flashmode...
I'd really appreciate any help, have you got any ideas left how can I revive my phone?
Qba_S said:
Hi,
After many years of enjoying this magnificent phone the disaster came.
The phone discharged overnight and switched off. In the morning I had to send some texts, so plugged the wall charger into USB socked (a weak one ~500mA), after few moments a charging icon appeared and stated that battery has 1%. Ok, I really had to send those messages: I've pressed the power button and phone started to boot.
Sony logo: OK, purple wave, OK...
After 10-20 seconds it suddenly switched of, red LED started to blink.
I thought: OK, system startup needs a lot of power, maybe a charger is too week to keep up.
So I left phone for few more minutes to charge, but without success.
That was the last time I saw screen was on.
Phone is a C6903, running on a stock, rooted 14.6.A.1.236 with the recent XZRecovery.
Bootloader has been unlocked.
For the moment I've tried everything but opening back and doing the testport-trick.
When I connect the power only red led blinks (I left the phone charging overnight, no change).
When I try to enter flash mode: nothing happens but red blinking light.
When I try to start phone nothing happens at all.
But there is still hope:
I connected the phone to 2A charger using a magnetic cable.
Then I've connected normal USB cable to my PC, strange thing started to happen:
When I pressed volume Up (even after few minutes of connecting power+usb) the phone suddenly jumped to fastboot mode (blue led, it was discovered by PC, fastboot terminal was functional)
When I press power button, phone vibrates for a second, then the led pattern changes to: 1s red followed by 0.1s green, then long red, then it repeats...
I'm still unable to enter any recovery nor flashmode...
I'd really appreciate any help, have you got any ideas left how can I revive my phone?
Click to expand...
Click to collapse
Hi, this just happened to me, my phone has been dead for over 4 weeks with just the red led blinking. i tried the test point thing with no success at that point I gave up but last week i decided to get a new genuine battery and it worked it booted up. Your battery is just completely dead thats why it won't boot up!
tilakpatel22 said:
Hi, this just happened to me, my phone has been dead for over 4 weeks with just the red led blinking. i tried the test point thing with no success at that point I gave up but last week i decided to get a new genuine battery and it worked it booted up. Your battery is just completely dead thats why it won't boot up!
Click to expand...
Click to collapse
Thanks for the info! I've ordered a replacement battery already.
I'll open my phone today and measure all voltages. I'll keep you updated.
Good luck
tilakpatel22 said:
Good luck
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Click to collapse
Yup! That was it (at least I think so, I don't have new battery yet)
The Al part of positive battery terminal was broken: I have no idea why, maybe because of age, oxidation and high currents that were drained from this LiPo cell...
Anyway I've managed to temporarily join two broken Al parts, kernel and recovery booted successfully.
Now I need to wait for a replacement battery.
Phone is alive again, thanks tilakpatel for help!
But the magnetic cable trick might be useful in other hardbrick cases: just connect magnetic charger, connect normal USB cable to PC and hold volUp. Phone should be able to enter fastboot even with completely drained battery...
Qba_S said:
Yup! That was it (at least I think so, I don't have new battery yet)
The Al part of positive battery terminal was broken: I have no idea why, maybe because of age, oxidation and high currents that were drained from this LiPo cell...
Anyway I've managed to temporarily join two broken Al parts, kernel and recovery booted successfully.
Now I need to wait for a replacement battery.
Phone is alive again, thanks tilakpatel for help!
But the magnetic cable trick might be useful in other hardbrick cases: just connect magnetic charger, connect normal USB cable to PC and hold volUp. Phone should be able to enter fastboot even with completely drained battery...
Click to expand...
Click to collapse
no problem

Mi5 dead,only RED LED.

So one morning I woke up and saw phone keeps rebooting(bootloop).I had breakfast then came back to pick it up,and i connected it to charger and phone was totaly dead.I tryed other cables but still same result.Only way to power it on is when I use original cable and connect it to charger/pc.Then red led turns on and display showing low battery,and led keeps blinking.Sometimes it can boot into system and works for few minutes and shuts off cuz 0%.I changed battery but everything is same,I also can go into TWRP.
**I TRIED EDL MODE/two pins or whatever and my PC is not showing Qualcom driver or anything else in relation with phone
i had same issue before, i simply just buy new cable and it working again!!
PS. Before i buy new cable i already had 3 type-c cable bot non of them working
I had the same issue an hour ago. My MI5 had ~25% charge left when I saw it shutting off, maybe I unknowingly did it. Then I decided to leave the phone in TWRP at night but in the morning it appeared to be dead. The red LED blinked only when I pressed the buttons, no turning on, fastboot or booting into TWRP was possible. When I plugged it into the charger an empty battery icon appeared with the red LED blinking continuously. After some time a new animated battery icon appeared, in the still turned off state, but this time showing the exact charge percentage (2%). It went to 3% and I turned it on with the power button.
Should be a faulty battery which needs to be replaced!
Vivitsu said:
I had the same issue an hour ago. My MI5 had ~25% charge left when I saw it shutting off, maybe I unknowingly did it. Then I decided to leave the phone in TWRP at night but in the morning it appeared to be dead. The red LED blinked only when I pressed the buttons, no turning on, fastboot or booting into TWRP was possible. When I plugged it into the charger an empty battery icon appeared with the red LED blinking continuously. After some time a new animated battery icon appeared, in the still turned off state, but this time showing the exact charge percentage (2%). It went to 3% and I turned it on with the power button.
Click to expand...
Click to collapse
Remove back cover plug and replug the battery connector it qill solved (red light of death) if still happend you need to buy new battery

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