[Q] WiFi Calling - missing calls - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Howdy,
I am having a puzzling issue:
WiFi calling is on, I can place calls - no problem. Every day I however am missing incoming calls - the call goes directly to voice mail.
Text messages are coming in from the same number a few seconds later telling me that my wife called and the call went to voice mail
Power cycling the phone or making an outgoing call seems to fix the problem.
It seems to me the trigger for it is when I leave my home and come back. The WiFi calling icon comes up - so it looks like it has registered ...
The same SIM in my "old" Note 2 ... I don't have any issues - no missed calls.
Hardware (phone) has been exchanged, numerous calls to t-mobile with the usual factory reset ... reset phone registration etc.
My internet connection is a directed WiFi ( WISP, I am the owner of the network). I usually have around 40/20 MBit - that should do, IMHO. The slowest ping to google I have seen was 40ms - most the time we are less than 10ms
Any hints are highly welcome ( I am ready to return the phone so frustrated I am ... )
Thanks
Oskar

Well what I have seen is if you stay stock you ended good. Rooting and flashing ROM has giving my phones headaches. I think issues are with TMOBILE handling your phone call switch over. Been on phone with them and have been thru 2 phones and 1 on the way. They don't wanna admit they messed up . so it gonna be a wait till update comes out.
BAD ASS NOTE 4 + BAD ASS GEAR S

It's a shot in the dark but you might want to try a new SIM card. I was also using a SIM from my Note 2 and was having problems. New SIM seemed to fix it for me. I am rooted as well.

BACARDILIMON said:
Well what I have seen is if you stay stock you ended good. Rooting and flashing ROM has giving my phones headaches. I think issues are with TMOBILE handling your phone call switch over. Been on phone with them and have been thru 2 phones and 1 on the way. They don't wanna admit they messed up . so it gonna be a wait till update comes out.
BAD ASS NOTE 4 + BAD ASS GEAR S
Click to expand...
Click to collapse
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.

btort1 said:
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
Click to expand...
Click to collapse
I have had volte off from day 1. This started happening when they enabled the handoff feature from cell tower call to WiFi calling. It sucks. I want it back the old way.
BAD ASS NOTE 4 + BAD ASS GEAR S

btort1 said:
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
Click to expand...
Click to collapse
Randomly happens to me, too. I cannot identify the root cause. ?

RiverCity.45 said:
Randomly happens to me, too. I cannot identify the root cause. ?
Click to expand...
Click to collapse
so, in the moment the conclusion seems to be .. it is either on the t-mo network side or the OS.
One more bit: I am using insteon and Mobilinc Pro for light control. That app works perfect on the note 2, on the note 4 button clicks seems not to work - or at least different.
So I wonder whether it might be possible to flash a note 4 rom to a note2 - just for testing purpose
Oskar

Problem on Note 4. It's being tracked and updates will be coming soon. Don't ask how I know
Sent from my SM-N910T using XDA Free mobile app

cor4twenty said:
Problem on Note 4. It's being tracked and updates will be coming soon. Don't ask how I know
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I cannot resist . I do ask
In case there is any butt I can help kick ... let me know

oskaratk said:
I cannot resist . I do ask
In case there is any butt I can help kick ... let me know
Click to expand...
Click to collapse
Like stated it is a network issue and it easier for them to fix it by an update then actually have their engineers fix it now they will by march when 5.0 update comes out
BAD ASS NOTE 4 + BAD ASS GEAR S

BACARDILIMON said:
Like stated it is a network issue and it easier for them to fix it by an update then actually have their engineers fix it now they will by march when 5.0 update comes out
BAD ASS NOTE 4 + BAD ASS GEAR S
Click to expand...
Click to collapse
thanks.
I am just afraid as it goes with software on any kind. An ETA of some month ... but nobody mentions the year
Thanks anyways
Oskar

any idea whether the current lollipop leak might do ?

What leak?

Milly7 said:
What leak?
Click to expand...
Click to collapse
there is a current t-mobile Lollipop leak ... ask google. Not sure whether I should post a direct link t a leak

oskaratk said:
there is a current t-mobile Lollipop leak ... ask google. Not sure whether I should post a direct link t a leak
Click to expand...
Click to collapse
Check your PM.

I'm glad to see this thread and will be following it. I'm on a T-Mobile Note 3 and am seeing the same thing with missed calls and also repeating and delayed texts. Just today I left my Wifi and got an important text message from about 15 hours ago! I also can't download MMS, but am not sure if it is related yet.

well,
updated to Lolipop and several calls to t-mo tech support and trouble tickets:
I still am missing incoming calls.
When I know a call is coming and I toggle WiFi on the phone on and off ... then the call comes thru
Absolutely frustrating

oskaratk said:
well,
updated to Lolipop and several calls to t-mo tech support and trouble tickets:
I still am missing incoming calls.
When I know a call is coming and I toggle WiFi on the phone on and off ... then the call comes thru
Absolutely frustrating
Click to expand...
Click to collapse
Start over with screenshots and use a screen record app and show us exactly what you mean. Also what router and model you are using
BAD ASS NOTE 4

Yep this happens to me constantly. Family says "I've been trying to get a hold of you all day" and I'm just replying well it didn't ring so I dunno. And that's on different ROM's.

this is a much acknowledged issue with the LP update, many threads are filled with complaints of it but it doesn't affect everyone so its hard to say the cause. My phone works fine but others' don't so idk

Related

AT&T Tilt Sending Delayed Texts?

Every once in awhile my texts will seem to get lost in space and not arrive at my recipients phone for sometimes a few minutes, but sometimes hours after I've sent it. It *seems* to happen more at night, but that could be because I only get into longer texting conversations at night. I was wondering if anyone else had this problem. I'm still trying to figure out whether it's a problem with my ROM, my radio, my phone or AT&T.
Has anyone had any problems like this? I'm hoping it's AT&T since I've used many different ROMs, radios and recently got my phone replaced under warranty, but I'd still like to find out.
i doubt this has anything to do with the phone itself and more the network you are on...
You can always update your roaming settings with *662 on ATT I think that helped my problem with MMS getting sent in a timely manner
OnebadMF said:
i doubt this has anything to do with the phone itself and more the network you are on...
You can always update your roaming settings with *662 on ATT I think that helped my problem with MMS getting sent in a timely manner
Click to expand...
Click to collapse
Could you elaborate on this? Do I just dial *662 ?
Its the network, and believe me its being worked on.
Im not sure its *662... Any ATT store should be able to tell you...
KD8DNS- You know its the network? Is it just an ATT thing?
OnebadMF said:
Im not sure its *662... Any ATT store should be able to tell you...
KD8DNS- You know its the network? Is it just an ATT thing?
Click to expand...
Click to collapse
Its a ATT situation that is being worked out. You dont have to believe what I say, but you can take it to the bank.
KD8DNS is 100% right I have already talked to AT&T about this and it's not your PDA I've had the same problem with my Razr and several other phones. Every so often I will have a delay in voicemails arriving as well but not real often.
same problem here too. hopefully they work it out soon
tjs98gt said:
same problem here too. hopefully they work it out soon
Click to expand...
Click to collapse
They are, I see it first hand.
KD8DNS I believe you 100%, but I'm of course obligated to ask the question-- how well is it being worked on? As in, when can people stop yelling at me for responding like 3 hours late to their texts?
met3ora said:
KD8DNS I believe you 100%, but I'm of course obligated to ask the question-- how well is it being worked on? As in, when can people stop yelling at me for responding like 3 hours late to their texts?
Click to expand...
Click to collapse
1. The tech's are most likely upgrading a tower around you or building one, when I say upgrading I mean 3G. Now when this is done they have to intergrate the new tower/technology into the network so the "hand-off" works. Usually the tower/towers in the area have certain features shut off so network intergration goes without fail. This can take time, and usually takes place at night when there is less network activity. Also the time the features of the tower are shut off like sms, they are being received by the tower and stored, then when the tower is turned back on they get sent.
2. "how well is it being worked on?" I wouldn't have a job if it wasn't
3. Just tell the people what is going on. As for anything that is being developed or upgraded, there is an initial downside.
met3ora-----pm me the city you live/use your phone and ill find out whats going on.
Well, that would explain it pretty nicely and I'm actually kinda mad I didn't think of it! I go to Purdue University, so out here in West Lafayette, Indiana we got 3G pretty recently, I wanna say maybe 3 weeks ago. I really hope AT&T hurries up and gets the towers working correctly (not to yell at you, of course KD8DNS). But the thing that worried me was that I was in Chicago and I was still having this problem. My friends would tell me they only received page 1 of 2 of my texts, some would come through later and some would come throug on time.
I live in Phoenix and have 3G just about everywhere in town no problem, but this explains weird SMS problems at night
when I was in the US last week, I had to use the AT&T network and holy ****, the delays in the messages were horrible. Sometimes my wife wouldn't get them for hours....When I changed it to T-Mobile, at least she got them within a minutes or two...Don't know what carrier I am going to use when I come back to the US....
The other option is try a new sim card, i know it sounds like the typical att b.s. story, but it could help, any ATT corporate store will do this free of charge. Also if you go into a new area like another state. Try resetting your device "power cycle" that will d/l all the up to date provisioning from the tower to your device.
The other idea i just had, is you might have the wrong sms gateway number, this you would have to call att for because there are thousands of them and they are area specific.
KD8DNS said:
The other option is try a new sim card, i know it sounds like the typical att b.s. story, but it could help, any ATT corporate store will do this free of charge. Also if you go into a new area like another state. Try resetting your device "power cycle" that will d/l all the up to date provisioning from the tower to your device.
The other idea i just had, is you might have the wrong sms gateway number, this you would have to call att for because there are thousands of them and they are area specific.
Click to expand...
Click to collapse
Does the gateway matter for both receiving and sending? Here in Central KY SMS are 15m-2h delayed every time for weeks now. We have had 3G for about a year, maybe HSUPA is in the works.
khaytsus said:
Does the gateway matter for both receiving and sending? Here in Central KY SMS are 15m-2h delayed every time for weeks now. We have had 3G for about a year, maybe HSUPA is in the works.
Click to expand...
Click to collapse
Typically just receive. Also att has been upgrading the "short code" network witch also has a major part to do with send/receive txt mess. I would really suggest anyone with this problem get a new sim card.

[Q] galaxy s certain people cant hear me

Just got the new phone and calling all day, there are 2 people that cant hear me at all, but I can hear them just fine. Once it happened in the middle of a call.
Anything that could be causing a conflict? Any fix?
Today, after a week of issuing the phone, one person called me four times in a row and we couldn't hear each other, then I called him back and we had normal conversation. Maybe it its network problem, or something else?
Sent from my GT-I9000 using XDA App
I dont think so as none of my other friends are having the issue and they all have the same carrier
every call I placed recently, after a few minutes it mutes my end and the other person cant hear me but I can hear them
Im running JM5/JM1/JM3
If the firmware is the case, is there a way to downgrade it? I'd rather wait for Froyo official in my area before messing with it
OK I upgraded everything, the pda,modem, and csc and still the same issue.
I know its the phone as I put my sim in my iphone and it works just fine
I keep getting people calling me and hearing just silence when I don't even hear the ring, it's about every second call like that! When my wife with simple nokia doesn't jane any problems.
I get sms from carrier about someone tried to call that's how I know how many calls I miss.
Sent from my GT-I9000 using XDA App
I thought it was some conflict with the sms contacts, but I cleared it and still this issue.
This is the second phone I had. If I cant figure out this weekend, I think ill return it and just go to HTC cause this is just ridiculous. Wiping out the firmware and everything and still this issue...
Maybe its THEM, Sister had same problem with her Iphone 4. Turns out it was her callers at fault as their phones didn't support full Duplex calling or was in a congested area where the towers turned on half duplex calling mode. Theres simply nothing to be done unless you go and pay for a new cell tower
ickyboo said:
Maybe its THEM, Sister had same problem with her Iphone 4. Turns out it was her callers at fault as their phones didn't support full Duplex calling or was in a congested area where the towers turned on half duplex calling mode. Theres simply nothing to be done unless you go and pay for a new cell tower
Click to expand...
Click to collapse
cant be that
iphone 4 works just fine, pop the sim back to the galaxy s and it has the issue.
different towers (as I was out of town last night) and same issue and calling people in other cities..
and its only if I call them. If they call me, it's just fine
Buggy firmware or faulty phone.
Maddmatt said:
Buggy firmware or faulty phone.
Click to expand...
Click to collapse
cant be the firmware as it was the same with the old one.
faulty phone possible, but since I flashed it, how could I still get it repaired on warranty?
jason8612 said:
faulty phone possible, but since I flashed it, how could I still get it repaired on warranty?
Click to expand...
Click to collapse
Flash it back to the original firmware, you may need to use Odin and search samfirmware.com for the original one.
Maddmatt said:
Flash it back to the original firmware, you may need to use Odin and search samfirmware.com for the original one.
Click to expand...
Click to collapse
Ill see, but I dont think they have my operator one.
I don't know if this is me or really I found the hardware bag but I noticed that all signal loses occur when my phone sits in my pocket face outward way. Also when I keep it in right palm at the bottom part of the device, I see signal drops by two three bars, look like there is antenna placement problem, or the device was designed for left handed user.
Sent from my GT-I9000 using XDA App
I dont know.
I think Ill return the phone tomorrow or send it for service. I had the provider check, and there are no cell tower issues, so it is my phone and it's only to one or 2 people I frequently call.
My provider firmware isnt on the website.
Is there a way to downgrade to one where Kies can automatically install a new one?
OK so I've been playing a game with the service center.
First attempt - sent it off for service with explanation. They put a new firmware on and thats it.
I tested it at the shop, and same issue.
Sent it back - attempt 2.
They ran some tests and didn't find anything wrong with it. Got it back yesterday and used it for about a hr before the same problems came back.
I sent it off again to a different service center. Hopefully they will find out whats wrong.
I still have the issue where the other party with either not hear me (every so often) or after a minute it will do it.
I don't know what to do. The service center claims theres no issue, but I do have the issue. I can't return it as here in Poland there is no buyer protection.
Do I have any recourse? Is there a way to brick it where they need to send me a new phone? is there any hope left for the phone besides a new paperweight?
Oh and it isn't because I don't know how to hold a phone. This happens when I'm using bluetooth and never touch the phone to answer the call

Text messages coming in extremely late

Anyone else experiencing this problem? Quite annoying to be honest. I already had the problem with the shaky phone calls and GPS. Now this crap is really starting to push my nerves.
Ummm wanna try but giving us info we can use like ROM location wificalling and so on. Or I can say revert back to stock and try again
BAD ASS NOTE 4
Are you using any texting apps? I had this problem with go SMS.
I'm stock, located in Miami and WiFi calling is off. VoLTE is also off
pierrekid said:
I'm stock, located in Miami and WiFi calling is off. VoLTE is also off
Click to expand...
Click to collapse
Hit up TMOBILE and tell them your issue. They will reset you on network. Then they will teat it with you. Might be bad Sim.
BAD ASS NOTE 4
I am having the same issue as the OP. Im in Tampa, stock, non rooted ROM and not using any 3rd party text apps.
Sound like TMOBILE having issues. Give them a call
BAD ASS NOTE 4
i had this sort of issue but with outgoing messages taking anywhere from 10-15 minutes to send. i was initially blaming tmobile as all my other phones on the other 3 carriers had no problem texting each other. we swapped out sims and tried everything to get this fixed but eventually came to the conclusion it was the phone. got a new phone and everything works fine.
Sorry to hear about your issue, I am on T-mobile in Texas, and have no issues with the exception of spotty LTE coverage, but that's a known issue in my area. SMS delivery is fine. I am using the stock messaging app, which I actually have gotten to like OVER Go SMS. (I used GoSMS on my S3 exclusively, but the default touchwiz app is pretty nice)
Just got an exchange. They said it was a defective unit. Guy at the desk said if you are having gps/ call/ text message problems it's a defective unit. Apparently it's a common issue. Changing VOlte is only a bandaid
i had this same issue.. i ended up with a brand new replacement but today its been 5 messages that came in hours late... so now i feel its something other than phone.. rom possibily but im not sure.. network is fine and im registered and reregistered again through tmobile..
ezsoulja said:
i had this same issue.. i ended up with a brand new replacement but today its been 5 messages that came in hours late... so now i feel its something other than phone.. rom possibily but im not sure.. network is fine and im registered and reregistered again through tmobile..
Click to expand...
Click to collapse
What rom
BAD ASS NOTE 4

(REQUEST) Three intouch App for rooted N6

I am on Three network in the UK and they have an app that you can use on wifi when no signal is present (https://play.google.com/store/apps/details?id=com.hutchison3g.threeintouch&hl=en_GB). Unfortunately, it doesn't run on rooted phones and no root cloak app hides root from detection. I have come across this page https://redfern.me/bypassing-root-detection-in-three-intouch/ as a how to change the APK to bypass root restrictions but as I am clueless I could not do this myself.
Is there anyone who would be kind enough to do this for me (or does anyone already have this APK?).
Thanks in advance.
barry_ said:
I am on Three network in the UK and they have an app that you can use on wifi when no signal is present (https://play.google.com/store/apps/details?id=com.hutchison3g.threeintouch&hl=en_GB). Unfortunately, it doesn't run on rooted phones and no root cloak app hides root from detection. I have come across this page https://redfern.me/bypassing-root-detection-in-three-intouch/ as a how to change the APK to bypass root restrictions but as I am clueless I could not do this myself.
Is there anyone who would be kind enough to do this for me (or does anyone already have this APK?).
Thanks in advance.
Click to expand...
Click to collapse
Just wondering as you're also on 3 with an N6... I constantly get data dropping out and have to flick into airplane mode and back again to get it back. I think its a lollipop issue because i had it on my n5 after the update. It happens on the stock rom and on PureShamu. That damn exclamation mark on the signal symbol is driving me nuts! It happens everywhere, too not just on a few towers...
comicbookguy72 said:
Just wondering as you're also on 3 with an N6... I constantly get data dropping out and have to flick into airplane mode and back again to get it back. I think its a lollipop issue because i had it on my n5 after the update. It happens on the stock rom and on PureShamu. That damn exclamation mark on the signal symbol is driving me nuts! It happens everywhere, too not just on a few towers...
Click to expand...
Click to collapse
After talking with Three customer service they eventually sent me a signal box to circumvent the no signal issues I was having at home.
barry_ said:
After talking with Three customer service they eventually sent me a signal box to circumvent the no signal issues I was having at home.
Click to expand...
Click to collapse
I think its because the phone is hunting between 3G, H and 4G all the time....
I've noticed the same thing. My data connection will just show no service. But what's weird is that if I turn my WiFi off at home it will then pick up a signal. WiFi on and the signal drops again.
barry_ said:
I am on Three network in the UK and they have an app that you can use on wifi when no signal is present (https://play.google.com/store/apps/details?id=com.hutchison3g.threeintouch&hl=en_GB). Unfortunately, it doesn't run on rooted phones and no root cloak app hides root from detection. I have come across this page https://redfern.me/bypassing-root-detection-in-three-intouch/ as a how to change the APK to bypass root restrictions but as I am clueless I could not do this myself.
Is there anyone who would be kind enough to do this for me (or does anyone already have this APK?).
Thanks in advance.
Click to expand...
Click to collapse
I had this on 3 UK with my nexus 4 on 5.0.0. Clean flash of 5.0.1 fixed the issue.
barry_ said:
After talking with Three customer service they eventually sent me a signal box to circumvent the no signal issues I was having at home.
Click to expand...
Click to collapse
Sorry for the off topic, but I've got one of those signal boosters from 3 with my nexus 5. Back story, the mast here failed a lot last year. When its working, signal here is fine son I told them i don't want a box...
They sent it anyway and I've had no end of problems with it. It all works fine, I get great signal with it and the box lights up to indicate its connected to the internet. But randomly, it wont send calls to my handset... So I miss calls (without knowing)... Worst time was when my Dad came to visit my village for the first time and was just wondering around for ages trying to find me... Gah
rootSU said:
Sorry for the off topic, but I've got one of those signal boosters from 3 with my nexus 5. Back story, the mast here failed a lot last year. When its working, signal here is fine son I told them i don't want a box...
They sent it anyway and I've had no end of problems with it. It all works fine, I get great signal with it and the box lights up to indicate its connected to the internet. But randomly, it wont send calls to my handset... So I miss calls (without knowing)... Worst time was when my Dad came to visit my village for the first time and was just wondering around for ages trying to find me... Gah
Click to expand...
Click to collapse
Sorry to read about your issues (I am sure your dad was thrilled too!)... I'm hoping that I don't get the missed calls issue and at the moment I am more than happy to get a signal in my house.
rootSU said:
Sorry for the off topic, but I've got one of those signal boosters from 3 with my nexus 5. Back story, the mast here failed a lot last year. When its working, signal here is fine son I told them i don't want a box...
They sent it anyway and I've had no end of problems with it. It all works fine, I get great signal with it and the box lights up to indicate its connected to the internet. But randomly, it wont send calls to my handset... So I miss calls (without knowing)... Worst time was when my Dad came to visit my village for the first time and was just wondering around for ages trying to find me... Gah
Click to expand...
Click to collapse
I had the same issue with missing calls and just receiving a missed call notification. I've found a work around; when I arrive home I place a call from my mobile to my land line and then it seems that for the rest of the time I am home the mobile is connected to 3 through the homesignal box.
Sent from my Nexus 6
comicbookguy72 said:
Just wondering as you're also on 3 with an N6... I constantly get data dropping out and have to flick into airplane mode and back again to get it back. I think its a lollipop issue because i had it on my n5 after the update. It happens on the stock rom and on PureShamu. That damn exclamation mark on the signal symbol is driving me nuts! It happens everywhere, too not just on a few towers...
Click to expand...
Click to collapse
am on three uk also never have no problems with signal on stock or any custom rom
justbabu said:
I had the same issue with missing calls and just receiving a missed call notification. I've found a work around; when I arrive home I place a call from my mobile to my land line and then it seems that for the rest of the time I am home the mobile is connected to 3 through the homesignal box.
Sent from my Nexus 6
Click to expand...
Click to collapse
That's interesting.
What's strange is, i was definitely connected to the box. In fact, I don't even need the box usually but there was a brief outage on the mast so I turned it on and forgot to turn it off again. The network worked outside of my house, but when I came home and connected, I couldn't receive calls not even missed call..
rootSU said:
That's interesting.
What's strange is, i was definitely connected to the box. In fact, I don't even need the box usually but there was a brief outage on the mast so I turned it on and forgot to turn it off again. The network worked outside of my house, but when I came home and connected, I couldn't receive calls not even missed call..
Click to expand...
Click to collapse
I have a signal blackspot radius of around 800ft from my flat. The only problem I've had so far is when I upgraded from a Nexus 5 to a Nexus 6 I needed a nano sim and of course the homesignal box wouldn't recognise the new sim card!

[Q] Dropped Calls

In the last few days I've had at least one dropped call per day on my S6. It doesn't make any difference if my recipient is on a cellphone or landline nor does it matter if I'm in the car on bluetooth or using the handset elsewhere. I did some searches and found others having the same problem, not so much with AT&T (mine) as opposed to Verizon and T-Mobile. Some say a factory reset cured the problem, but I hate to do it unless I have to. Just curious how others on AT&T are faring. My previous S4 never dropped any calls nor did my HTC M7 so I'm thinking it's not a network issue, but something in the phone itself.
I've never had a dropped call in the month I've had the device. I had my chubby cheek hang up on my mom once last week, but that's as close as it gets. My area gets pretty good coverage for att and tmobile though. I've yet to drop a call since joining at&t
My Black Galaxy S6 Edge 64gb module was dropping calls like crazy, and was still within my exchange period so I switched it out. Haven't had any dropped calls since.
Call and connection quality have been stellar for me. Only dropped calls I've had are when going through known dead spots.
Looks like the factory reset fixed it for me so all is good now.
rmc69 said:
Looks like the factory reset fixed it for me so all is good now.
Click to expand...
Click to collapse
Have you had any dropped calls since your last post here? I'm having dropped calls often. I don't think a factory reset will help me because I wiped all data before flashing the rom I'm running. I may try a factory reset from within the settings menu if you haven't had any dropped calls since the 15th.
I've only had a couple dropped calls since then, but my problem now is that sometimes the other caller can't hear me, specially when I'm driving and on bluetooth through the car audio. It can't be the other caller because they were on a stationary, land-line phone. I checked out my mic by making a voice recording so the mic is fine. I just tried unchecking "Enable HD LTE Services" and I'll see what that does and report back. If it were not for the very nice camera, the annoyance of the dropped and muted calls plus the bad battery life would be enough to make me switch this phone. It's got to be a device-specific bug. My HTC M9 is running Android 5.0.2 and is rock solid and never dropped a call. Same with my LG G3. I would send in my S6 for repair, but I'm not sure what they would do. Not only would I get a refurb back, but it might do the same thing. If you've been following the threads, you might have seen that Sprint had to push a special update for it's S6 customers to fix dropped calls. Verizon customers are also having it bad (I'm on AT&T). It can't be all network issues though as like I said, my other devices including an LG G3 have never dropped a call.
Thanks for the response rmc69. I did uncheck the HD lte and it did not help me at all. Let me know if you have a different result. Thank you
The Sprint S6 and S6 Edge have the same problem. I have to turn off the LTE radio all together to have a usable phone. I couldn't send/receive text, I had dropped calls and a very poor signal. Once I turned the LTE radio off, all those problems went away. I realize this is not a fix but it's a workable bandaid for those that are having problems. Good luck to you guys.
Turning off lte did not work for me.
Robert, how did you turn off LTE? By going into the testing mode and changing it from there? Or were you simply referring to unchecking Enhanced LTE Services?
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/samsung-galaxy-s6/518691-any-way-turn-off-lte-data-galaxy-s6-t-version.html
rmc69 said:
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/sa...ay-turn-off-lte-data-galaxy-s6-t-version.html
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I tried that, it did not work for me.
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
rmc69 said:
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
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Yeah that is what I'm afraid of. Every time I go to the at&t store it's a big hassle. Hopefully an update will fix our problems.
@rmc69, is your phone rooted and running a custom rom?
No; pure stock. It's also a 64 GB model. I'm wondering if there is a difference that could affect reception, i.e., is the antenna placement exactly the same. I changed my band to GSM Auto last night removing LTE and so far, I haven't had any dropped calls, but it's too early to tell. The biggest problem I'm having is that sometimes callers cannot hear me, especially in the car using bluetooth.
I am rooted running DennisRom. Yesterday I did a factory reset via the stock recovery and made 4 calls and did not have 1 drop. I'll see how it goes for a few days and report back.
Great! That's encouraging.
Bad news, I just called my wife and the call dropped before she could answer her phone. I think I may give up and get a different phone. I'm loosing hope.

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