[Q] Think my Nexus 6 is broken. - Nexus 6 Q&A, Help & Troubleshooting

I figured I'd post here before I RMA the thing just in case there's something simple I'm missing. Yesterday I was using Limelight to stream a game from my PC and my phone froze up. I was running the newest CM nightly. I rebooted the phone and it seemed to bootloop.
I figured this was some kind of CM bug so I decided I'd go back to stock for a while. I flashed the 5.01 system image and re-locked my bootloader.
The phone boots now but...
A) Doesn't connect to cellular service. It almost seems like it looses contact with my sim card every few seconds. It cycles from "No SIM - Emergency calls only" to "No service" over and over.
B) The accelerometer no longer works.
I've dropped the phone ONE time from about two feet off the ground on to carpet. It was in a Ballistic case at the time.
Going into Settings > More... > Cellular Networks > Network operators results in "Error while searching networks"
Any advice? TIA

Did you reflash just the system img or did you go completely back to stock?

Donjuanal said:
Did you reflash just the system img or did you go completely back to stock?
Click to expand...
Click to collapse
Everything. I used the flashall.bat in the factory image.

illogic6 said:
Everything. I used the flashall.bat in the factory image.
Click to expand...
Click to collapse
Try to do it manually and format your cache. Slos before that you could remove your sim, factory reset the phone, set it up and insert your sim once your set up is done.

You try removing, then reinserting the sim?

JasonJoel said:
You try removing, then reinserting the sim?
Click to expand...
Click to collapse
Several times. I've even tried a SIM from another carrier... same result.

Related

Flashed kdz with lg software, imei and boot problems.. Help please

. I flashed the KZ file with lg update software as explained in the XDA thread but I could not get the process to work right. My phone kept disconnecting at 28% and it would not turn on no matter what I did. It would only make a short vibrate as if it was turning on, and the computer would notice it but only for a short time. And never once did a light on the screen, or LG logo, or anything at all ever appear.
I figured I had really screwed it up, but when I plugged it into the wall it booted up perfectly. All my data was in tact and the rom i had flashed through cwm was still there, not the kdz file that I flashed with the lg software.. I noticed that my sim card did not come up as being in the phone at all. I looked in system setting status and noticed that all info related to my imei said unknown. I opened up the mfg app (277634#*# from the phone app).. Under "version info" then "factory version" my phone now says xmm6260.. It always used to say p925..etc... Even after flashing the zip to debrand from at&t this never changed from p925 even when every other aspect of my phone has.. I was hoping maybe once I put in an activated sim card everything would be fine and my phone would be unlocked which is why i flashed through lg software.. But seeing as how other people are having this similar issue and their phones not seeing the sim card, well im looking for some advice.. Should I try and re flash kdz file through lg software again? if i do, im going to do it on my XP computer this time, not Windows 7..
Just wanted to add that I did try wiping data and cache from cm and no dice.. Root and CMW work fine but no matter what I do, if my phone is turned off, i cannot boot up or boot to cwm or boot at all unless i plug the phone into a wall carger and then once its on it stays on and i can unlug.. SORRY ABOUT THE LONG POST, THANKS IN ADVANCE FOR ANY HELP..
I would reflash CWR first and foremost, then try to flash back to stock.
No IMEI/GSM Radio
Hi, were you able to fix your problem? If so, could you please give me a hand, I have same problem.
Im attaching a couple of screen shots, one where you can see that IMEI is not shown and other is where you see the phone number thats on the SIM but has a sign like if no SIM were inserted.
Using the KDZ detects the IMEI, but after flashing it doesnt show up on phone.
Thanks
Took my phone to a cellphone shop and they fixed it. Everything is back to stock and working normal.
Hi ive got the same problem, did you fix it?
Yes, my phone is working perfect at stock. Im going to wait for GB ir ICS with a working 850MHz baseband.

[Q] Galaxy S i9000 won't factory reset and force closes frequently - now with logcat

Hello all,
please forgive me first of all because I've had very little sleep due to this issue. And its a long thread, but more detail is better generally I believe.
First, some background, and unfortunately, it starts with my wifes phone.
My wife has a Galaxy S GT-i9000 on Orange in the UK. She has had it, probably about a year maybe at most. She has a few apps that she has downloaded but nothing major and on first looks when I got it nothing I expect would cause this issue, just facebook etc.
My wife came home and said, my phone keeps coming up with a message saying force close. Ahh, I thought, some apps gone nuts, but alas, it appeared to be many apps including Maps, Google Upload (I assume this is a system process), Facebook Katana and many more, probably about 20 Force Close messages pop up one after the other and it lags whilst trying.
Odd, I thought, I also noticed the icon for one of the apps on her homescreen had changed to the default White and Green one with the android on it.
I suspected something had gone wrong (obviously), I asked if she had rebooted it and she said she had. So, I rebooted it again, just incase. Same problem.
I then thought it might need an update, it was running official Kies 2.3.3 (or was it 2.3.4, I forget) so I plugged it into my netbook and ran Kies, had to update that as it didn't have the latest application update. I then started the firmware update, after backing up the phone using Kies.
Halfway through the update, Kies popped up a message saying something went wrong and that I had to unplug the phone, take out the battery and reboot. Odd, I thought as the phone was telling me to not doing anything. I waited a minute, nothing further happened, so I did this. Then I got the Black Screen of Death with the phone, the dots and the computer screen.
Crap!!! I thought, I managed to get into Download mode, and reflash it using what I believe was an official ROM using Odin. I then rebooted, and found that it STILL had the data on it and it STILL was doing the force close. At least I had it back to "working" though so I was mildly happy.
I then did a factory reset using the menu system, erased the USB storage (there is no external SD card in her phone) and rebooted, still force closing but prompting me to setup again. Weird. I went through the setup slowly, as every second or so a force close would popup, then when I completed the setup (which still had the wifi settings, account settings etc in it) the System Setup crashed with Force Close. I then rebooted and got to the Home Screen, but still crashing.
I rebooted and used the recovery screen to clear the cache and factory reset, despite the warnings I will lose everything, nothing was wiped.
I tried to update using Kies again but it tells me that the firmware/device is not supported. I am now trying to see if I can use Odin to install a Kies supported firmware. So that I can then try an update using that again.
Anyone got any suggestions, at present, my thoughts are, I was going well within the realms of warranty up until I reflashed it using Odin to try and get back in as I'd only used Kies to update and the issue "just started happening" without my missus doing anything.
There are no signs of damage on the phone and she tells me it was just sat on her desk all day.
So, my question is, what now? I'm of the opinion based on the above that if I can't reflash a warranty supported Kies update, then maybe a custom ROM will be worth a shot to see if its a hardware failure or if its software. I just have never had an issue like this with my HTC Desire and I've ran many custom ROMs and standard ROMs on it.
I do have the .tmp file of the update Kies downloaded, and I also have a Binary folder which has some file inside a couple more folders but its not a .tar or a .zip because when I try renaming it (after a copy) it won't open.
So, suggestions on a postcard, thanks if you got this far through this nightmare. All help massively appreciated.
Edit: it appears to be the same issue as this: http://forum.xda-developers.com/showthread.php?t=822238
I'll try some of their suggestions. Today I also did the *2767*3855# today which I found after a bit more searching. Same problem after a reboot. Force close and data still there.
I've tried and tried again to do various solutions for this, I've even ran a logcat using adb to see if I can see the problem. I suspect its a Dalvik Cache issue in that its unable to write to it for some weird reason.
I've downgraded it to Froyo following this guide: http://forum.xda-developers.com/showthread.php?t=1100906
It now detects in Kies and offers me a firmware upgrade. I suspect it will die again though if I try due to this Dalvik problem.
Wiping cache does not wipe the cache. Everything still appears to be there on reboot as mentioned above.
Here is a copy of the LogCat with Java errors all over it: http://leenukes.co.uk/downloads/logcat1.txt (its quite long)
I guess nobody knows. Today I will speak to Orange to try and get it fixed or replaced.
Sent from my HTC Desire using Tapatalk
We've been told it is beyond repair. We will see what they say when we go back into the shop. Its still in warranty so I don't see why they won't replace it.
Sent from my Galaxy Nexus using Tapatalk
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
ZiDanRO said:
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
Click to expand...
Click to collapse
Sound advice there mate, other thing I would have done is in recovery mode before the ODIN flash I would have format sdcard, making sure you have removed BOTH the external sd and the sim card, as it can wipe them as well.Then flash through ODIN as per instructions above.
Using JVT I would flash either speedmod or semaphore 2.1.1 which I personally use.
Happy flashing!!
turns out it was water damage and some parts corroded.
Its going to be claimed for on insurance.
Sent from my Galaxy Nexus using Tapatalk
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Its going back to the insurance company. Especially as Orange were suggesting that we pay £70 for a new handset.
Absolute fool I had on support today, yesterday I at least had someone sensible.
Sent from my Galaxy Nexus using Tapatalk
SGS force close problem
Hey guys i m facing a similar solution in my samsung galaxy s. After deleting all the contents and uninstalling the applications, I m getting them back after rebooting and all applications has to be force closed after rebooting.
Please help me to solve this problem
Signal issues
leenukes said:
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Click to expand...
Click to collapse
Sounds like a modem issue, where the techs at Orange put in the wrong modem for your firmware. I did the same thing when I upgraded from Froyo to Gingerbread.
Alternately, it could be a broken external antenna connection as a result of the corrosion from the water damage. Google "no signal fix" and look for a site that ends in .uk
Just a thought for others who come across this problem.
I

[Q] Flash ROM - SIM works for about 2 minutes.

I have a p925g, unlocked but originally from rogers canada. Using it on Koodo. It had a funky digitizer so i replaced it, (ghost touches only half screen responded). All good right? No. Phone works fine for about 2 minutes then loses connection. Does not get it back ever.
Try the simple stuff first, factory reset, Ensure sim is properly inserted, manual APN entry for koodo. reboot. no signal.
Use lg software, upgrade to 4.0.4, factory reset. Yay! SIM works, for two minutes. never again.
Root using wpark method, install CWM, then xbsalls rom, xbsav8, factory reset, Yay! SIM works, for two minutes. never again.
Change 5 different basebands, nothing, use getRiL, error everytime (RiL and baseband dont match).
Flash back to stock froyo redo stock bootloader etc.Yay! SIM works, for two minutes. never again.
Upgrade back to stock ics, same thing
I'm sensing a pattern here. After about 90-120 seconds the signal DbA drops out and I lose all connection to the network no matter what ROM I use and it's the same thing every time. I get "reorganizing internal processes- please try again shortly" for about 30 seconds, then I can make and receive calls and mssgs, then it drops off and wont work again until i re-install the rom (any rom)
My question is, has anyone heard of this before? Could it be my SIM? Or hardware?
Thanks for any help.
managed to do getRiL while I had a signal. screenshot attached.

[Q] Atrix HD - No Network/No Wifi

Recently tried the nightlies for Cyan 10.2, wasn't satisfied, flashed older Cyan 10.1 and proper GAaps. Clean wiped and formatted. Phone has gone bunk. Restarting causes the phone to go into AP Fastboot instead of normal reboot or recovery. However, starting in fastboot and choosing to boot normally works.
Real is issue is, upon restarting, was told to insert SIM card, despite it already being in the phone. Checked the card, seems to be fine, however, there's no network connection, and can't turn on wifi. Best bet I've been linked to is the fact that the APN settings are gone. Tried putting in the same APN settings from a default atrix hd phone, but saving the settings takes me back to the empty list of APN's.
Looking for possible solutions, either to why none of the APN's wont save, why they're gone in the first place, and why booting seems to be messed up now.
What did you format? Maybe the modem by mistake?
http://forum.xda-developers.com/showthread.php?t=2469104
Seems to have been the issue.
Decided after finding out I may be able to trade in my phone for a newer model to just unroot and restore to default. Ran stock ROM with RSD, everything seems fine.
Only other question is, will relocking the boot loader with fastboot keep the phone running presentably so I can trade it in? Stock ROM and recovery are running fine, only thing left if getting rid of the warranty void message.
Can't relock bootloader.
Sent from my MB886 using XDA Premium 4 mobile app
you could flash a new image over the bootloader unlocked image. it most likely would not take much image wise to fool them.

N4 unable to connect to network..Help please!

Hey everyone, so I just recently upgraded my Note 4 from KK to LP, but during the process, I had to flash the Baseband and modem before I flashed the LP ROM. I then flashed the ROM after I did that, and ended up with no network... I'm still able to make calls ONLY when I'm connected and close enough to the WiFi, texting is still fine I believe. So then I tried going through the process of downgrading to see if that would relieve the problem of my network issue, but it still isn't even working. Even after doing the process in reverse, flashing the baseband and modem before flashing my ROM.
I'd like to add that I did take apart my phone because my screen needed replacing, so I took apart my phone to see if I made my signal cables loose, they were, but then I popped them back in again, turned on my phone to see if that was the issue, and it still doesn't work, as well as my hardware back button doesn't work anymore so I have been using a nav bar to access my multi-window app.
I have tried flipping my signal cables, going from LP to KK, KK to LP, and reinstalling the firmware...
Edit: Whenever I factory reset in the stock recovery, I get an " Error:failed to mount /preload (no such file or directory)
Have you odin'd to stock lollipop?
You need to Odin stock firmware from Samsung, this will fix what you borked.
Then you can try again.
Pp.
Android_Monsters said:
Have you odin'd to stock lollipop?
Click to expand...
Click to collapse
Yes
PanchoPlanet said:
You need to Odin stock firmware from Samsung, this will fix what you borked.
Then you can try again.
Pp.
Click to expand...
Click to collapse
I've tried 2 fresh downloads of the stock firmware and it hasn't worked, but I will just download the file straight from Samsung this time to see if that could fix the problem. My new signal antennas I ordered from ebay are on the way and should arrive tomorrow. I'll then try that if this troubleshoot doesn't work because I don't have any 4gLte network at all, and it only pops up randomly and at certain areas I drive. I'm constantly moving and I could never have a stable connection, no calls, no text messages till I'm connected to the wifi:crying:
Edit #2: So I have installed new signal cables, and still not getting any 4G/LTE Network. I have constantly checked on my wires to see if it does anything to the network, but it doesn't. Still able to make calls on Wi-Fi only ): And I have used Odin to try and revert back to stock fully and no luck..

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