[Q] Battery jumps from 4% to 0% and shuts off - normal? - Nexus 6 Q&A, Help & Troubleshooting

When my battery is getting low, I've started to notice recently that it never falls below 4%. Instead of counting down to 1% and shutting off, it just shoots down to 0% and immediately starts the "Power Off" screen. Is this normal? Anyone else's Nexus 6 do this?
I've seen the post about the Nexus 6 that would shut off at 73% consistently and I guess this could be related to a bad battery or calibration, but I was just curious.

j.bruha said:
When my battery is getting low, I've started to notice recently that it never falls below 4%. Instead of counting down to 1% and shutting off, it just shoots down to 0% and immediately starts the "Power Off" screen. Is this normal? Anyone else's Nexus 6 do this?
I've seen the post about the Nexus 6 that would shut off at 73% consistently and I guess this could be related to a bad battery or calibration, but I was just curious.
Click to expand...
Click to collapse
I've only ran it down that far once and yes, it shut down at 3%

@j.bruha I assume you know this, but just in case - Li-Po batteries don't really do well with extremely low charge levels. Try to avoid depleting the battery charge level to anywhere close to 0. Most folks recommend keeping the battery level at 30% or higher for longer overall battery life (not the time that your battery lasts from charge to charge, but the number of months/years before you will need to replace the battery itself)

Mine goes all the way down to 1 % and shuts down. I can still use phone when it shows me 2% left. Never seen it shut down at 4%. Discharge battery and fully charge it, Sometimes it does help. good luck.

jj14 said:
@j.bruha I assume you know this, but just in case - Li-Po batteries don't really do well with extremely low charge levels. Try to avoid depleting the battery charge level to anywhere close to 0. Most folks recommend keeping the battery level at 30% or higher for longer overall battery life (not the time that your battery lasts from charge to charge, but the number of months/years before you will need to replace the battery itself)
Click to expand...
Click to collapse
I think there's a lot of over thought about caring for batteries. I think the best advice is to charge it as it needs charging.
Li-Po batteries don't do well at extremely low charge levels. That's an understatement. They become physically volatile and very actually dangerous to use. This is why when you deplete your battery from 100% to 0%, you're actually discharging from 100% to something like 20%. The battery chip does not let the battery deplete fully and is calibrated to report that 20% as 0%. There really shouldn't be any harm letting the phone shut down at "0" because it isn't 0.

My phone shuts down at ~1% sometimes 2%. It has shut down at 3 once but it depends. I usually don't run my phone down that low, but if I do I expect it to turn off at some point. I would see if you can have it repeat the behavior so you know whether or not its a bug.

Related

first 25% of battery drops fast?

Ok so this is what i noticed has been happening with my phone...
I wake up in the morning and i unplug my phone from charger at 100% battery life...
after about 1-2 hours of no use (outside of occasional check of time) and no programs running i notice that 25% of life has diminished...
i have turned 3g off and done most of the kaiser tweak settings that help with battery life. for the rest of teh day i can use the phone and battery life runs normally but it seems the first 25 to 30% drops real fast without use
is everyone experiencing this? is it normal?
KP
The problem lies in your first sentence. "I wake up in the morning and unplug my battery." You are charging your battery too much thus killing it's battery life. I only charge my phone in the day while I'm at work. That way I can unhook it when it's fully charge. I would go on ebay and type in OEM battery Kaiser. You can pick one up for 15-30 dollars new.
From what I understand. Leaving your battery in the charger when it is fully charged should not damage the battery as long as its not there for an excessive amount of time but i might be wrong. Either way i have no way of charging the phone during the day as im on the go most of the time so this would mean even if i get a new battery it wont matter because it wile eventually do the same as i have only used this phone for about 3 or 4 months now. any other possibilities or solutions?
or should i just take it as it is and just buy a new battery maybe a bigger seido?
I thought Lithium ion batteries have overcharge protection. I charge mine overnight which I am sure a lot of others do also with no negative effects.
netboy said:
I thought Lithium ion batteries have overcharge protection. I charge mine overnight which I am sure a lot of others do also with no negative effects.
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Click to collapse
I do... Maybe I shouldn't?
I would hope it has Overcharge Protection!!!
With NiCad Batteries if you overcharged them you would kill the life of the batteries.
And while all batteries do this LiIon are least tolerant. If you overcharge a LiIon battery, that is without Overcharge protection, the LiIon Battery with BURST INTO FLAMES! Thus the problem with the Sony Batteries that caused all those Laptop battery recalls.
gqstatus0685 said:
You are charging your battery too much thus killing it's battery life.
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Click to collapse
Thats total BS with lithium batteries.
To the OP: Try running down your battery completely once, until the phone switches off by itself, then recharge fully. If you never do it and always recharge before the battery is empty the battery's power meter can lose its calibration over time and display weird things.
If it doesn't help, and you can notice a drop in overall life time you might need a new battery.
I have the exact same "problem" with my Tytn II.
Is slows down evenly though. (So the first 5 % of battery vanishes in minutes basically while the last 5 % can last for an hour, when it's half full % will last somehwere in between these two extremes).
Personally I've just interpreted this as poor measuring done by the hardware and/or software. (Ie I don't think the battery performs better the less full it gets as the meter in Windows would have me think)
kilrah said:
Thats total BS with lithium batteries.
To the OP: Try running down your battery completely once, until the phone switches off by itself, then recharge fully. If you never do it and always recharge before the battery is empty the battery's power meter can lose its calibration over time and display weird things.
If it doesn't help, and you can notice a drop in overall life time you might need a new battery.[/QUOTE
thanks ill try it out as soon as i get a chance...
kp
Click to expand...
Click to collapse
may seem a daft point but after draining the battery, dont charge with the phone turned back on. gives a fuller charge cos its not being used and makes it quicker to charge, lol
duke0102 said:
may seem a daft point but after draining the battery, dont charge with the phone turned back on. gives a fuller charge cos its not being used and makes it quicker to charge, lol
Click to expand...
Click to collapse
Hmm...I don't see how turning my phone off to charge would increase the charging rate dramatically. My phone in standby mode uses 1% every 2 hours.
depends highly on roms and especially on radios.
with a crappy rom, battery could drop as fast as 10% per hour.
with a decent rom, battery drops in standby mode at a rate about 2% per hour.
duke0102 said:
may seem a daft point but after draining the battery, dont charge with the phone turned back on. gives a fuller charge cos its not being used and makes it quicker to charge, lol
Click to expand...
Click to collapse
If the phone is on but on standby that barely changes a thing. If it's on, with display illuminated then yes it might take you an extra 20 minutes to charge.. no big deal either.
*UPDATE*
ok so i drained my battery last night completely(turned on navizon, tt7, and skyfire) which took me about at most 2 hours.
Put it in for a charge
woke up at 9 and checked to see and it was 100%
I have push mail set to update every hour and i also run pocket sportscenter autoupdates which updates every 10 to 15 minutes
I used the phone for 5 minutes of calls
5 minutes of web surfing
a few text messages
and the occasional time check
at 6:30 pm battery life was at an amazing 90%
i was thrilled.
i continued to surf the web heavily from 730 to 8
a few more text messages
at 9 battery was at 67%
so i gotta believe that draining the battery helped recalibrate it...
i guess every 2 or 3 months i got to drain it out and give a full charge
thanks for the help guys
really appreciate it

Phone shutdowns itself when battery hits the 7% mark

I'm trying to nail down if this is normal behavior or not my phone always shutdowns itself when the battery level goes below 7%, no matter what.
then I turn it on it boots and shows 0% of battery left then it shutdown again, next time I try it's totally dead.
Tried with a battery calibration improved the overall battery life but that mark is still there.
Is that normal? I mean when I used to have a G1 it lasted until 1% or so.. 7% can be very well an extra hour of usage that I'm loosing.
emudojo said:
I'm trying to nail down if this is normal behavior or not my phone always shutdowns itself when the battery level goes below 7%, no matter what.
then I turn it on it boots and shows 0% of battery left then it shutdown again, next time I try it's totally dead.
Tried with a battery calibration improved the overall battery life but that mark is still there.
Is that normal? I mean when I used to have a G1 it lasted until 1% or so.. 7% can be very well an extra hour of usage that I'm loosing.
Click to expand...
Click to collapse
I've noticed the same thing. It'll be interesting to see if anyone has a solution.
7% of battery life is just a number. It could very well be inaccurate, and simply reporting 7% when you actually have 0%. When you reboot and it shows 0% just backs this idea up. You are not "losing" an hour of battery life, you simply never had it.
To check this, use spare parts to look at the voltage of your battery when it approaches 7%.
Also, this belongs in the QA section.
I'll give it a try, interesting is the fact that both Cyanogen RC3 and Battery Monitor are reporting the same thing.
Will keep an eye on the voltage, what should it say ? something near 0?
seriously?
AFAIK li-on battery never be below 5% or 7% why?
because if you get below of this the battery will be dead and will not work anymore. so thats normal.
zen kun said:
seriously?
AFAIK li-on battery never be below 5% or 7% why?
because if you get below of this the battery will be dead and will not work anymore. so thats normal.
Click to expand...
Click to collapse
I've also read its normal but if its normal why isn't it calibrated to show 0% when its actually at 7%? My phone goes off at ~10%
btw there are so many battery threads lately.. http://forum.xda-developers.com/showthread.php?t=702167
Yeh, mine also goes off at around 10%.
it seems normal then , time to get myself a spare battery ... travel can be painful if no power outlet / usb port is near me
Yes its kinda normal. My phone has always shut down at 8% from day 1. I think its because of what we're talking about in the battery cal thread personally.

Battery Query

im just wondering if i should drain the battery of my nexus before i recharge the battery or is it enough to recharge if it prompts (like 15% battery life and below).
when is the best time to recharge to extend the battery life?
Just plug it in as and when really.
In terms of battery shelf life, I doubt it matters as long as you don't do a bunch of short charges that waste charge cycles. In terms of how much battery life you'll see from your phone, let it drain until it shuts off once every few weeks to keep the cells aware of their proper shutoff point.
its just that days ago my battery percentage still goes to 0 percent before it shuts off.. now after it prompts to recharge battery, about 15%, few minutes after it already shuts down.. maybe because i always drain the battery before i charge..
my app in my signature fixes the nexus battery if it dies early. need to be rooted though.
the "age" register in your battery needs to be adjusted to the proper value for your specific battery, which is done by a learn cycle. read the thread for details.

Consistently Incorrect Battery Percentage

Hey all,
I have had terrible misfortune in the realm of battery stats. Ever since CM7 (and maybe even before) my phone is unable to figure out how much battery is left. Here is a common scenario:
Charge phone overnight, use phone throughout day, battery dies after 6-7 hours of moderate-heavy usage. I plug it in, reboot, and then it reports ~60% battery left.
Another common scenario is that it will dwindle around 5% battery or less and go up and down until it finally dies.
I know that this is a misreading of the battery and not battery drain or a rogue app because when I flash a new ROM the battery life is amazing for 1 day. The day after I flashed Team Hacksung's ICS rom, I got almost 17 hours of battery life with 2.75 hours of the display being on and 30 minutes of Google Music. I was blown away! But even then it was dwindling around 5% not knowing when it would actually run out. The day after, it was back to its old tricks of misreporting the battery percentage.
Today I charged it to 100%, unplugged it, and shut it off. Then I plugged it in while it was off and let it charge to 100% again and wiped battery stats in Clockwork mod. I'm getting ok-ish battery with that, but it's not even close to how good it was when I first flashed ICS.
Anyone have any ideas what I could try?
Thanks!
When you wiped the battery stats did you let the battery fully discharge and shut off before charging again?
After wiping battery stats it is recommended to let the phone fully discharge to the point where it will automatically shut off.
Keep in mind with the age of our phones, it could just mean your battery is dying. Try the above method, but in my experience uncalibrated battery only last a few days. The phone will "fix" it by itself the longer you use it.
j.curtis.369 said:
When you wiped the battery stats did you let the battery fully discharge and shut off before charging again?
After wiping battery stats it is recommended to let the phone fully discharge to the point where it will automatically shut off.
Click to expand...
Click to collapse
That's what I'm doing currently. Battery life seems improved, but we'll see what happens. It's nearing death now, ~6%. At this point it will probably misreport it for a few hours until it finally dies. I left it unplugged overnight, so now it's at 19.5 hours uptime with 1.75 hours display time.
Definitely improving! I hope that it successfully recalibrates.
Battery stats have nothing to do with how the os calculates remaining battery...they are what is displayed in settings>about phone> battery use and are reset each time you charge to full.
You're just giving it a good bump charge...wiping the stats is just a placebo effect.
studacris said:
Battery stats have nothing to do with how the os calculates remaining battery...they are what is displayed in settings>about phone> battery use and are reset each time you charge to full.
You're just giving it a good bump charge...wiping the stats is just a placebo effect.
Click to expand...
Click to collapse
Seriously? Wow I didn't know that. Is there a way to actually reset how the OS calculates the battery?
Does this app do anything?
https://market.android.com/details?...xLDEsImNvbS5uZW1hLmJhdHRlcnljYWxpYnJhdGlvbiJd
Nope...that app is just perpetuating the myth of what the batterystats.bin file does.
Don't hate me for this but, Then how come Roms usually give me better battery life after a full cycle? not bump charging or deleting battery.bin just running it?
Because the system for tracking the remaining power is getting to know your battery. once it gets a feel for it, it's more accurate. In theory anyway
So the "give it a day" is still true, at least in theory?
Sure
10 char
battery gauge temporarily fixed by removal and replacement of battery
Ever since I rooted my phone, I've noticed that the battery gauge/meter is way off. I keep an eye on the charging voltage and try to pull the plug around 3.92 volts. Problem is, the gauge is always reading low until I pull the battery, wait a few minutes, and then reinsert and boot up. Then it's fine for a while, but I notice it creeping down even though I keep topping it off with a charge to keep it around 3.92 volts.
What's going on? Do I have to fully deplete the battery and charge to full to have an accurate (or somewhat accurate) battery gauge? Do I have a bad battery (this battery has been used only a couple months)? Is something else going on here? Recommendations, studacris? Doesn't the os use battery voltage to calculate state of charge (%)?

[Q] Weird Issue, phone auto shutdown when the battery is like 5% on Lollipop ?

My XT1092, recently got updated to Lollipop i.e. Android 5.0
Two of my battery runs, starting from 100% full charge came down to like 5% and the phone shut down automatically as if it was 0%
Also on a side note, i did not put any mode on the battery saver mode for those two runs.
Now to test it, i kept my battery saver to start at 5% but i am not sure if it will run at 5% or just shut down
Anyone got an idea/solution for this issue ??
P.S. Even Motorola care chat, does not have an answer, all they said is to keep my phone in safe mode for a day and check it out....
Mine just did this the other day. When I pressed the power button it showed the battery with a little red fill and a huge yellow triangle with an exclamation mark in it. Also happened last night.
I have also had the same issue xt1092 and on lollipop.
well...
yea man, so the thing is motorola support said that, keep ur phone in safe mode for a day and recheck the issue...
so idk... :/
i am checking my battery use and for now i have kept my battery saver on 5% so i hope it starts on battery saver itself.. rather than shutting down...
My XT1095 does the same thing. Really annoying! Its really lying to you about how much battery is left if its going to do that. I just know that if i'm going below 10% i better run to find a charger ASAP!
M3drvr said:
My XT1095 does the same thing. Really annoying! Its really lying to you about how much battery is left if its going to do that. I just know that if i'm going below 10% i better run to find a charger ASAP!
Click to expand...
Click to collapse
it is quite misleading to say the least..
i did not have this issue with KitKat though..
might be a lollipop thing only
I'll join this list. Really annoying, and never happened on 4.4.4
I've never let my battery get that low honestly, but...
Keep in mind that your battery percentage is completely an estimate. Battery capacity is measured in mAh, but there's no way to measure the current charge capacity in mAh of a battery. The only way to do so would be to run all of the power out of the battery and record the power over time, but then you'd have a dead battery. As a result, the system estimates your remaining battery capacity as a percentage based on the current voltage of the battery. But that can be different depending upon how quickly you've drained the battery and other factors.
So, Android has methods built-in which automatically calibrate the battery, but they only work properly if you fully charge and discharge your device on a regular basis. A battery starts off weak, then it gains strength after a few charging cycles, finally over time it peaks and then begins to taper off as far as battery life goes.
You've likely not taken your device to 0% for a while. The android solution is to fully discharge and recharge your battery a few times to allow it to recalibrate. Slow charging is the best for recalibration. Plug it into a computer for 500mAh charging rather than using a charger. Chargers can charge quicker(1.5A) but do not allow the device to calibrate as well due to the high amperage.
So, just use your device and let it drain fully, and charge fully on a computer USB port and it should recalibrate itself.
InspectifierWrectifier said:
So, Android has methods built-in which automatically calibrate the battery, but they only work properly if you fully charge and discharge your device on a regular basis. A battery starts off weak, then it gains strength after a few charging cycles, finally over time it peaks and then begins to taper off as far as battery life goes.
You've likely not taken your device to 0% for a while. The android solution is to fully discharge and recharge your battery a few times to allow it to recalibrate. Slow charging is the best for recalibration. Plug it into a computer for 500mAh charging rather than using a charger. Chargers can charge quicker(1.5A) but do not allow the device to calibrate as well due to the high amperage.
So, just use your device and let it drain fully, and charge fully on a computer USB port and it should recalibrate itself.
Click to expand...
Click to collapse
While it does help the calibration, it's very bad for your battery to do this deep discharge multiple times.
raptir said:
I've never let my battery get that low honestly, but...
Keep in mind that your battery percentage is completely an estimate. Battery capacity is measured in mAh, but there's no way to measure the current charge capacity in mAh of a battery. The only way to do so would be to run all of the power out of the battery and record the power over time, but then you'd have a dead battery. As a result, the system estimates your remaining battery capacity as a percentage based on the current voltage of the battery. But that can be different depending upon how quickly you've drained the battery and other factors.
Click to expand...
Click to collapse
Sometimes you don't have a choice about letting battery drain get that far.
But regardless, its most definitely an issue with lollipop. Uncountable android devices, and this is the first time I've ever experienced this issue. Happens religiously at 5%. So its never happened before on any device I've used, including this moto x pure on KitKat, and it always happens at 5%.
If it were a true calibration issue, one would think it'd happen at different percentages. However I'm certain this is a bug.
qwerty12601 said:
Sometimes you don't have a choice about letting battery drain get that far.
But regardless, its most definitely an issue with lollipop. Uncountable android devices, and this is the first time I've ever experienced this issue. Happens religiously at 5%. So its never happened before on any device I've used, including this moto x pure on KitKat, and it always happens at 5%.
If it were a true calibration issue, one would think it'd happen at different percentages. However I'm certain this is a bug.
Click to expand...
Click to collapse
I understand that you don't always have a choice, I just meant that I have no insight as to the possible bug since I've never experienced it. And to clarify, it's not really a "calibration" issue, it's a matter of there is no way to accurately measure the charge of the battery.
Honestly, Google could have even implemented this intentionally in order to prevent damage to the battery from a deep discharge.
raptir said:
I understand that you don't always have a choice, I just meant that I have no insight as to the possible bug since I've never experienced it. And to clarify, it's not really a "calibration" issue, it's a matter of there is no way to accurately measure the charge of the battery.
Honestly, Google could have even implemented this intentionally in order to prevent damage to the battery from a deep discharge.
Click to expand...
Click to collapse
But android has been completely accurate in the past. Right down to 1 single percent.
And there's no way google implemented this as a safety feature. If they were legitimately trying to do this, they'd just have the battery monitor read less than actual capacity as to not confuse the operator.
As well as they have what they believed to be a big feature, "battery saver" which has the option to activate at 5%. So them killing your phone at 5% intentionally doesn't hold water.
qwerty12601 said:
But android has been completely accurate in the past. Right down to 1 single percent.
And there's no way google implemented this as a safety feature. If they were legitimately trying to do this, they'd just have the battery monitor read less than actual capacity as to not confuse the operator.
As well as they have what they believed to be a big feature, "battery saver" which has the option to activate at 5%. So them killing your phone at 5% intentionally doesn't hold water.
Click to expand...
Click to collapse
No it hasn't. It may not have shut down until after it read 1%, but it has not been accurate because there is no accurate way to measure the current charge of a battery.
http://batteryuniversity.com/learn/article/how_to_measure_state_of_charge
The fact that it consistently shuts down at 5% does seem like a bug, but it's a very odd bug since it seems like there would have to be some code to specifically tell the phone to shut down.
raptir said:
No it hasn't. It may not have shut down until after it read 1%, but it has not been accurate because there is no accurate way to measure the current charge of a battery.
http://batteryuniversity.com/learn/article/how_to_measure_state_of_charge
The fact that it consistently shuts down at 5% does seem like a bug, but it's a very odd bug since it seems like there would have to be some code to specifically tell the phone to shut down.
Click to expand...
Click to collapse
Every android device I've owned, probably 12, including the 3 still in service with me (moto x before lollipop, nexus 7, nexus 4) all have accurate battery meters right down to 1%. Now are they adjusting on the fly and lowering/raising battery percent to accurately match calculations? Probably. But it adjusts to where the battery meter will read down to the very last percent. No surprises.
The whole point of this thread us that some moto x pures are shutting down at 5%. Maybe the battery really is at 0%, maybe its at 5 or 10%, but its a "bug" that the phone is shutting off at 5%. Its rather a flaw in on the fly calculations where its not accurately adjusting at lower percentages, or a software flaw. But it's a bug either way. That's the complaint here.
raptir said:
Honestly, Google could have even implemented this intentionally in order to prevent damage to the battery from a deep discharge.
Click to expand...
Click to collapse
That is was Microsoft did with their Surface tablets, you can change it, I have mine set to power off at 10%
raptir said:
While it does help the calibration, it's very bad for your battery to do this deep discharge multiple times.
Click to expand...
Click to collapse
Wrong. this is the recommended way to use every mobile phone battery. A full charge and discharge is called a cycle, and cycles are how battery lives are rated.
InspectifierWrectifier said:
Wrong. this is the recommended way to use every mobile phone battery. A full charge and discharge is called a cycle, and cycles are how battery lives are rated.
Click to expand...
Click to collapse
Please don't just post "wrong" without anything to back it up.
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Table 2 provides details as to why what I said is correct. A 50% discharge will not degrade to 70% capacity for 3-4x as many cycles as a 100% discharge. That amounts to up to double the useful life of the battery assuming your usage stays the same.
InspectifierWrectifier said:
Wrong. this is the recommended way to use every mobile phone battery. A full charge and discharge is called a cycle, and cycles are how battery lives are rated.
Click to expand...
Click to collapse
Have fun killing your battery very quickly by fully discharging all the time
raptir said:
Please don't just post "wrong" without anything to back it up.
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Table 2 provides details as to why what I said is correct. A 50% discharge will not degrade to 70% capacity for 3-4x as many cycles as a 100% discharge. That amounts to up to double the useful life of the battery assuming your usage stays the same.
Click to expand...
Click to collapse
Mobile device batteries are designed to be "fully" depleted. They are software controlled. You will never discharge a properly controlled battery 100%. This is why your device still has power to turn on and tell you that the battery is too low to turn on.
There are always exceptions to the rule. However, mainstream devices will almost always keep the battery at a safe level.
You cannot use a single chart on all lithium ion batteries. In fact, every one is different due to chemical and annode/cathode changes. This is why every battery has its own MDS for shipping purposes.
The small changes to batteries cause them to react differently to different usage patterns. When designing a battery these reaction patterns are supposed to be accounted for in the battery calibration.
A key engineering principal: a device should never be capable of destroying itself. Full discharge is normal operation for most devices.

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