[Q] SMS's not restoring properly - Nexus 6 Q&A, Help & Troubleshooting

Hi guys,
I am trying to restore my texts from my N5 to N6 and they restore fine but the timestamp for the received texts are all wrong, hence texts all over the place.
I have tried everything I know to fix this but nothing works, I have even tried to backup texts I received today and enabled the timezone options in the menu from the SMS Backup & Restore app but still does not work. It is reading today's received texts as yesterday. My sent texts are fine.
Anyone else had an issue like this?
Thanks

kendogc said:
Hi guys,
I am trying to restore my texts from my N5 to N6 and they restore fine but the timestamp for the received texts are all wrong, hence texts all over the place.
I have tried everything I know to fix this but nothing works, I have even tried to backup texts I received today and enabled the timezone options in the menu from the SMS Backup & Restore app but still does not work. It is reading today's received texts as yesterday. My sent texts are fine.
Anyone else had an issue like this?
Thanks
Click to expand...
Click to collapse
I would try the Go SMS app to backup and restore your texts. I did this a while back on a different phone, and recall the phone apply a "time fix" after restoring the messages to make sure the times were correct. You can install Go SMS on your N5, do a backup, put the backup file on google drive, Dropbox, etc. Install Go SMS on N6, download the backup file, and restore it in the Go SMS app. Once restored, proceed to use any messaging app you like, and uninstall Go SMS.

OK. Will try that on Monday as a friend is borrowing my N5 this weekend

Navigate to /data/data/com.android.providers.telephony/databases where you'll find mmssms.db. Copy this over from your old phone to your new in in the same location and fix permissions so that both the owner and group have read/write permissions.
I've been using this method since Gingerbread and it's worked on every version of android since then.
You can also take telephony.db to transfer your call logs and blacklist.db for any blacklisted numbers.
Hope this helps.

You could always use titanium backup. Works for me
Sent from my Nexus 6 using Tapatalk

Related

Backup/transfer settings, SMS, call log, etc from 'old' N1 to 'new' N1

Got a replacement N1 from HTC.
Like with the first replacement, the Google "Backup" to transfer installed apps and settings does not work at all.
How can I either FORCE the "back up my settings" feature to work or is there a (FREE) alternative backup program that I can use?
well i dont think there's a way for call log and sms messages unless you use titanium backup. but what i do is use sms backup app (free) and call track (free) which run as a service at all times in teh background. sms backup sends all your texts to your gmail account in real time, under its own label, and call track sends all your call log to your google calendar in real time.
this week i needed to refer to an old text message, so i open gmail, find the sms label, and there is my complete text history in individual threads by contact in an IM style conversation, shows received and my replies. its brilliant. its a permanent record of all your texts and calls ever made.
i find when bouncing between ROMs and whatnot, that the only thing you lose everytime is texts and call log. everything else gets reloaded, like all apps get redownloaded automatically, settings get saved, bookmarks get saved, etc. so using those 2 apps basically saves me from losing anything.
EDIT: if you still have your old nexus, just install those 2 apps, and you can do a backup of everything now. it will take a little while to upload it all, but then from here forward just let those apps run all the time and you never have to worry about it again.
Thanks - I have been using call tracker. will try sms backup.
So how do I backup all my other settings (eg exchange, wifi, ringtone, ...) and apps?
As I mentioned in the OP, I can enable and disable Google's back up my settings however I want ... it just doesn't seem to work!
RogerPodacter said:
well i dont think there's a way for call log and sms messages unless you use titanium backup. but what i do is use sms backup app (free) and call track (free) which run as a service at all times in teh background. sms backup sends all your texts to your gmail account in real time, under its own label, and call track sends all your call log to your google calendar in real time.
this week i needed to refer to an old text message, so i open gmail, find the sms label, and there is my complete text history in individual threads by contact in an IM style conversation, shows received and my replies. its brilliant. its a permanent record of all your texts and calls ever made.
i find when bouncing between ROMs and whatnot, that the only thing you lose everytime is texts and call log. everything else gets reloaded, like all apps get redownloaded automatically, settings get saved, bookmarks get saved, etc. so using those 2 apps basically saves me from losing anything.
EDIT: if you still have your old nexus, just install those 2 apps, and you can do a backup of everything now. it will take a little while to upload it all, but then from here forward just let those apps run all the time and you never have to worry about it again.
Click to expand...
Click to collapse
Is there any way to force Backup SMS to use names instead of [email protected] in the to/from (which is rather stupid)
SMS Backup & Restore app, as it says.
Call log Backup & Restore, as it says.
APN Backup & Restore, as it says.
All those back up the data to SD card.
All the rest is covered either by Google backup (if you check the "backup everything" on the old phone and don't check it when you setup a new one), or by Titanium backup.
nexusdue said:
Is there any way to force Backup SMS to use names instead of [email protected] in the to/from (which is rather stupid)
Click to expand...
Click to collapse
I don't understand. It does use the names for me. All my threads in gmail are sorted by caller name.
nexusdue said:
Thanks - I have been using call tracker. will try sms backup.
So how do I backup all my other settings (eg exchange, wifi, ringtone, ...) and apps?
As I mentioned in the OP, I can enable and disable Google's back up my settings however I want ... it just doesn't seem to work!
Click to expand...
Click to collapse
For me WiFi is backed up by Google's backup. Ring tones are on the memory card. I don't use exchange.

[Q] SMSBackupRestore Restores Messages with Present Datetime

I just picked up my Bionic, but when I restore the SMS messages from my previous phone, the default Messaging app displays them with the timestamp at which they were restored, not when they were sent.
I'm not sure if this is a problem with the messaging app or SMSBackupRestore, but the sms.xml I'm restoring from definitely has the timestamps in there.
For the time being I've backed everything up and wiped them from the phone so that I can restore whenever this is fixed (or I flash a new ROM.)
Anyone else experiencing this?
I've ran into this on most the SMS restore apps, tried the one you did, tried mybackup pro, haven't had much luck finding one that restores the original times.
It sounds like how the Bionic's messaging app displays the texts, then. All the backup app does is parse the XML file and insert the messages into the common sms SQL database.

[Q] SMS Backup tool that restores dates properly?

Anyone have the name of an app that does this correctly. Im using sms backup and restore but it does not restore the dates properly. And the messages are all out of order because of this.
Thanks
I am using the same and have the same problem
bump (10char)
"AppExctractor" can extract messages from previous clockwork mod recoveries.
The only flaw is that the backup has to have been made through ROM Manager.
SMS Backup+ has the same problem (basically, all messages are restored to the date and time that you restored them, not when they were sent or received). It never did on my old phone. I suspect that Motorola is doing something non-standard with the timestamp on messages.
Titanium Backup.
--
Sent from my CyanogenMod-powered TouchPad.
I had the same issue with SMS Backup and Backup to Gmail. I ended up switching to GoSMS and used its built in backup feature. The restore worked perfectly! All dates show correctly.
tetorocks said:
I had the same issue with SMS Backup and Backup to Gmail. I ended up switching to GoSMS and used its built in backup feature. The restore worked perfectly! All dates show correctly.
Click to expand...
Click to collapse
I use GoSMS myself and I can confirm that in the GoSMS app itself, the dates restore correctly. However, the stock messaging app does not restore correctly (it puts the date/time of transfer/restore as the timestamp of all messages restored) using the GoSMS restore function any more. I'm not quite sure if it's an update thing or a phone thing as I went from an X2 to a Bionic but I believe it was broken in an update to the app itself.
Handcent backup took too long for me. Since then, I have used My Backup Pro, which has done a fantastic job of restoring my 6700 messages with time stamp intact. Try giving it a shot.
EDIT: Just kidding. Sorry kiddos. Next time I reflash, I'll see if Handcent restore works.
Sent from my DROID BIONIC
Diocat said:
I use GoSMS myself and I can confirm that in the GoSMS app itself, the dates restore correctly. However, the stock messaging app does not restore correctly (it puts the date/time of transfer/restore as the timestamp of all messages restored) using the GoSMS restore function any more. I'm not quite sure if it's an update thing or a phone thing as I went from an X2 to a Bionic but I believe it was broken in an update to the app itself.
Click to expand...
Click to collapse
this is correct, i tried 3 different backup/restore apps before i realized that the problem is with the stock SMS app, not the backup/restore app. Handcent and ChompSMS do display the correct time even when the stock app does not. same problem on my Droid X too.
PhilDX said:
this is correct, i tried 3 different backup/restore apps before i realized that the problem is with the stock SMS app, not the backup/restore app. Handcent and ChompSMS do display the correct time even when the stock app does not. same problem on my Droid X too.
Click to expand...
Click to collapse
Handcent doesn't display correct time and dates for me, I used sms backup to restore sms and call logs.
GoSMS is the best one when it comes to backing up and restoring the SMS.. I have 10,000+ Msgs and while it takes about 1.5 to 2 hours to restore it's well worth it..
Ritesh Sahu, dev of SMS B&R, recently released a new version that fixed his restore mismatch dates.
What's New
What's in this version:
v4.4:
Potential fix for the incorrect Date/Time problem after restore on some Motorola phones. Special thanks to Dominick Young for his endless testing. Also thanks to John L Galt for his help.
Fixed sorting of conversations on some phones.
Added yyyy-MM-dd_HH-mm-ss as file name format.
Added a label to display the last backup date.
Click to expand...
Click to collapse
It works for me so far (and yes that is me in the notes - although I wasn't able to test it nearly as much as Dominick)
Go SMS Pro is by far the best
I had a similar problem when restoring messages to my Droid X2. It looks like the stock text messaging app for Droid is looking for the date in a column named sort_index instead of the date column that all the other apps seem to look at. This also controls the sorting of the messages. When you're restoring messages sort_index gets set to the import date and time of when the message was restored which is what breaks the stock app. To fix the problem I used Root Explorer to download a copy of /data/data/com.android.providers.telephony/databases/mmssms.db. Then I used the command line version of SQLite to run queries to update the sort_index column to have the same value as the date column. The queries looked like this:
update pdu set sort_index = date * 1000
update sms set sort_index = date
update threads set sort_index = date
Then I put the file back in place, making sure permissions were correct and then rebooted the phone. Everything was back in the correct order at this point.

Help with Recovering Text Messages from AT&T Messages into Stock SMS App

To anyone who has any ideas that might fix this situation:
I updated my wife's AT&T Galaxy S5 to the Marshmallow latest OTA, and the phone decided to do an entire new reset (which has never occurred before when updating). We lost all of the data on the phone. And I understand that you can't just miraculously recover data from nowhere. But we found that her texts were somewhat recoverable from AT&T Messages, despite the fact she's always used the Stock SMS app.
The problem I'm having now is: how do I get the texts that are in the AT&T Messages app to transfer/show up in the Stock SMS App.
Any and all help is most thoroughly and most gratefully appreciated.
Im not sure if it will work, but maybe try to do a backup and restore with the samsung tool on your PC? Or i have used "sms backup and restore" app to back up and restore them when I was a flashaholic. not sure if it will pull from the att messaging app, but maybe if it is the current default messaing app and you run that, it might pull them into an xml file so you can then import them back in with the same tool.
Mine did that. The sync with server option was grayed out for a few days. After about a week when I was on wifi, they just popped up.

[help] Lost some data after reset

So today I made a factory reset in order to solve some excessive battery draining that I had the last few weeks.
As always, I have I made sure to make a thorough backup to all my accounts and I also used the HiSuite to make a backup on my pc, HOWEVER, after I restored my backups and apps, I noticed that all my sms are missing besides some 5 sms of today and maybe 5 sms from 2013!
I tried to delete messages app data and restore them but no luck. I also tried to restore them from HiSuite and although it says restore complete I am still missing the sms. Finally I tried to restore them from an older huawei cloud backup (I suppose it also stores the sms) and but again nothing!
Can someone please guide me? how can I access my Google account sms backup and restore the last sms backup?
Tks in advance,
Thanos
Sent from my CLT-L29 using Tapatalk
I think there is a bug in the app. When I restored my messages a lot of them got stored in a conversation with "unknown number".
Yes, I also some of mine were registered as unknown number indeed.
There must be a way to recover the sms though, but what is it...
Sent from my CLT-L29 using Tapatalk
Honestly I didn't really dig deeper into it because I don't care much about text messages. Maybe transferring to another app with a backup tool and then back can solve the issue?
Gaba90 said:
Honestly I didn't really dig deeper into it because I don't care much about text messages. Maybe transferring to another app with a backup tool and then back can solve the issue?
Click to expand...
Click to collapse
The weirdest thing of them all? I used one sms backup app and it said that it backed up approx 12000sms..so it seems that they are in the device but they are not shown in the app... WTF??
Sent from my CLT-L29 using Tapatalk

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