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Since day one, I've had touchscreen issues. When the charger is plugged in, the keyboard is unusable. One touch triggers keys all over the place faster than I could ever touch the screen. Unplugging the charger fixes that issue.
After a while, phantom presses start happening. If an app supports multitouch zoom, it becomes impossible to scroll instead of zooming. Keeping the screen clean seems to delay the problem from happening. If the problem presents, just cleaning the screen won't help. I have to turn the display off and back on for any effect. I've heard putting on a screen protector helps with this issue, but I haven't had a chance get one. If the screen protector just masks the issue, that doesn't seem like a good fix.
Should I try to get a replacement Nook Color now that doesn't have these issues or should I wait until the last month of my warranty to see if I can get more developed hardware? There doesn't seem to be a consensus if these issues are hardware or software.
scratchfury said:
Since day one, I've had touchscreen issues. When the charger is plugged in, the keyboard is unusable. One touch triggers keys all over the place faster than I could ever touch the screen. Unplugging the charger fixes that issue.
After a while, phantom presses start happening. If an app supports multitouch zoom, it becomes impossible to scroll instead of zooming. Keeping the screen clean seems to delay the problem from happening. If the problem presents, just cleaning the screen won't help. I have to turn the display off and back on for any effect. I've heard putting on a screen protector helps with this issue, but I haven't had a chance get one. If the screen protector just masks the issue, that doesn't seem like a good fix.
Should I try to get a replacement Nook Color now that doesn't have these issues or should I wait until the last month of my warranty to see if I can get more developed hardware? There doesn't seem to be a consensus if these issues are hardware or software.
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That must be frustrating. Mine does not behave this way at all (though I've only had it for 4 days). If you bought it in the store, I'd exchange it. If you bought it via the BN ebay store, I'd try the screen protector first as I hear it's quite an ordeal returning it via ebay.
This us a very common issue. It has something to do with sensitivity of the screen increasing greatly when the unitbis charging or the screen brightness is way up. I just chage mine at night and don't worry about it.
I was having a lot of problems with phantom touches -- I even replaced my 2nd NC just to get another one that had the same issue. I ended up putting on a B&N anti-glare screen protector and haven't witnessed any phantom touches since then.
Edit: I actually meant to post this in the other phantom touches thread. ;/
Happens a lot to me even while unplugged. Known issue. Until I pick up a B&N screen protector I find locking the device and a quick wiping of the screen with a microfiber or any soft cloth (my shirt works in a pinch) removes moisture and oil build-up that is causing the uber-sensitive digitizer to register phantom touches.
Sent from my Nook Color using Tapatalk
I found out that whenever a magnet is close to the screen (like the ones to be found in auto wake/sleep smart covers ) the screen will go off, as it should, but wakes up again after 10 seconds.
It will keep doing that forever: wake up, sleep due to inactivity, wake up, sleep, etc etc. It is obvious that the magnet is somehow triggering the screen to wake up.
You can easily reproduce this by placing a white board magnet on the device (place it between the hours and minutes of the lockscreen clock). Just wait and see what happens.
This means that you are certain to drain your battery when your phone is idle, sitting in a smart cover like the official one from Casemate.
I would love to use the smart wake, it worked flawlessly on the Nexus 5 but works only as a battery drainer on the N6
Is there anything that can be done about it? or is it a hardware issue?
plaktoets said:
I found out that whenever a magnet is close to the screen (like the ones to be found in auto wake/sleep smart covers ) the screen will go off, as it should, but wakes up again after 10 seconds.
It will keep doing that forever:
Is there anything that can be done about it? or is it a hardware issue?
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The magnet sensor of the N6 is under the M logo at the back.
When there is a magnet on the M or there above on the display the screen is switched off. And stays off, but . . . a weak magnet that moves a bit away may cause the problem you described.
The magnet sensor cannot be disabled (could not find an app). The solution is to remove the magnet from the cover.
BTW this may occur also with a (belt) case that has a magnet closure. That closure must be about 1 cm from the M logo.
NLBeev said:
The magnet sensor of the N6 is under the M logo at the back.
When there is a magnet on the M or there above on the display the screen is switched off. And stays off, but . . . a weak magnet that moves a bit away may cause the problem you described.
The magnet sensor cannot be disabled (could not find an app). The solution is to remove the magnet from the cover.
BTW this may occur also with a (belt) case that has a magnet closure. That closure must be about 1 cm from the M logo.
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Thats interesting, i didnt know the sensor as at the back. When i place the magnet there, the behavior is different. It does not go on entirely, instead it goes to ambient display. But not consistently... Weird.
Anyway i purchased some cheap neodyium magnets from eBay that are supposed to be quite strong, maybe that will have the desired effect. I plan to attach them to my spigen cover.
plaktoets said:
. . ,
Anyway i purchased some cheap neodyium magnets from eBay that are supposed to be quite strong, maybe that will have the desired effect. I plan to attach them to my spigen cover.
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If you want to be sure that the magnet sensor is active (screen off) you need probably more magnets.
NLBeev said:
If you want to be sure that the magnet sensor is active (screen off) you need probably more magnets.
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That's OK, they come in ten
I've observed this too. I wrote a Tasker app to sound a notification everytime the screen turned on (since my casemate flip case was closed) just to prove I wasn't crazy. mine turns on with every magnet (auto sleep) case I've tried. this is with stock software.
after posting about this issue in one of the case threads in the nexus 6 accessories forum, it turned out not everyone experienced this issue. or at least they didn't know they did.
I just wanna know how Google can even sell the casemate case in the play store when this issue exists (at least for some)...
Xposed has a module that turns off the magnetic sensor. I have no idea if it works or not so look at the thread for it. My phone is naked so I don't have this problem.
---------- Post added at 05:44 PM ---------- Previous post was at 05:43 PM ----------
http://forum.xda-developers.com/showthread.php?t=2621807
No software yet to disable the magnet sensor
orangechoochoo said:
Xposed has a module that turns off the magnetic sensor. I have no idea if it works or not so look at the thread for it. My phone is naked so I don't have this problem.
http://forum.xda-developers.com/showthread.php?t=2621807
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On the hard cover I mounted a small round metal plate (glue) at the same height as the M-logo at the back.
I did choose that place, because it is above the coil for wireless charging.
But. . . . the problem is that exactly there the magnet sensor is located.
So when the N6 was mounted at the neodymium magnet, the screen becomes black.
The first thing I tried is to disable the magnetic sensor with the xposed-module. Unfortunately is does not work on the N6 with Lollipop.
Xposed need to be updated.
My hardware solution is to glue the metal plate on the cover, about 1 cm below the M-logo. And then wireless charging is not possible (metal becomes hot).
I am using at the moment two ultra thin covers for the N6. One with metal for car use and another original to allow wireless charging.
Same problem with the official case mate cover, it is useless. I pulled mine from a shelf this week wondering why I wasn't using it, two days later "ahh, now I remember...". One of the many reasons I don't like this phone. Generally, Motorola does a nice job but when they don't, the phones are real duds. At least this problem is better than those with the screen protectors keeping the screen off when you make a call.
Someone mentioned a fix using gravity box for the ambient display activating in a pocket and causing phone calls and texts inadvertently; I think it was setting to keep the screen off if the proximity sensor was active, like in a pocket. It would probably work for this problem too.
mgerbasio said:
. . . a fix using gravity box for the ambient display activating in a pocket and causing phone calls and texts inadvertently.
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When a magnet stays close enough to the M-logo there is no problem. But most leather cases are flexible. Little movings will continuously activate and deactivate the magnet sensor. So the screen is frequently tuned on.
We need a software solution that turns the magnet sensor completely off.
In the meantime you need to remove the magnet from the case/cover and replace it with Velcro.
In some types of cases the magnet is not in the center. Put the N6 in the case with the M-logo turned away from the magnet.
When the magnet is about 1 cm away from the M-logo, the magnet sensor is not activated.
NLBeev said:
When a magnet stays close enough to the M-logo there is no problem. But most leather cases are flexible. Little movings will continuously activate and deactivate the magnet sensor. So the screen is frequently tuned on.
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The update really didn't make a difference for this but I did notice that for the official cover, either I received a defective one or the magnet is extremely weak. Velcro won't help as it doesn't have a flap to keep it closed. I guess the prosimity sensor only works with a phone call.
Hi guys, recently I made the upgrade for the GWR, previously I had a GW (square one) and I'm a little disappointed.
I always used my old GW with screen off, using the Tilt to Wake gesture to wake the screen. I never had any problems to wake the screen using the gesture. But the GWR frequently won't wake when I do the gesture.
I've found out that is pretty much hit or miss, I have to turn the wrist specifically in a way to get the watch to wake, and sometimes it only wakes if I return my wrist to the resting position, so f**** annoying!
In my previous GW(square) every single time I tilt towards me it lightens up.
I already used an app to see the axis values in the accelerometer, and it seems to be registering the values correctly.
Are you guys experiencing similar problem or I got a faulty unit?
Also I though that the battery should last longer than the original GW because it has those 10 extra mAh and has a AMOLED screen wich in theory saves more battery than the IPS display on the GW... And instead the battery on my GWR goes dry a little more faster then on the original GW.
So guys any thoughts in this matter will be very much appreciated
I only got this phone couple of days back and I am having a strange problem.
After installing a screen guard, touch stops working when phone is lying on flat surface. Once I lift the phone, touch starts working again. This happens regardless of the phone is plugged or not in a power socket.
Removing screen guard resolves this issue. However, I installed three different screen guards of glass, plastic and rubber types and with each type touch stops working on a flat surface.
I also did a factory reset but it didn't help. I tried with case on and off but the problem still persists.
At this point I am clueless how to resolve this issue as the phone doesn't seem to be defective as touch works flawlessly without a screen guard.
Same here!
With glass screen protector I have this issue... Can't really use it while device lying on a table.
Hi... Same here also... I thought the screen problem but not even lying on the table but when in charging lying on the table also can't touch... And sometimes it's stuck when to touch... My nokia 6 i think also like that... Maybe the screen curve is??
I have screen protector bought from Taobao, no such problem on my Nokia 8, TA-1004.
The screen protector is not glass type, but looks like plastic type.
Another strange observation: If I plug headphone jack when the phone is lying on flat surface, touch starts working again.
I suspect this entire thing has to do with metal/glass body of the phone and static electricity generated or magnetic field around touch panel.
I don't have much knowledge on this type of scientific stuff so I am not sure what the problem is.
It's the cheap glass protector and its glue that is messing up the touch screen.
references said:
It's the cheap glass protector and its glue that is messing up the touch screen.
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I thought so. But what about headphone jack fixing touch issues with screen protector on?
Also, I have used similar quality screen guards on Moto and Huawei phones at my home and they don't have this issue.
Nitg16 said:
I thought so. But what about headphone jack fixing touch issues with screen protector on?
Also, I have used similar quality screen guards on Moto and Huawei phones at my home and they don't have this issue.
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Are you connecting it to headphones or speakers?
Maybe the capacitive buttons doesn't like the glue and messes up everything? You could try enabling these in the Developer Options: Show taps & Pointer location. Let me know what is happening
references said:
Are you connecting it to headphones or speakers?
Maybe the capacitive buttons doesn't like the glue and messes up everything? You could try enabling these in the Developer Options: Show taps & Pointer location. Let me know what is happening
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Headphones.
Enabled taps and pointer location. When phone is not touching a flat surface everything works fine. A curve is drawn on screen showing various gestures and a circle is drawn to show taps.
When lying on flat surface, if I use any touch gestures (e.g. scrolling) curve is drawn once in 5-6 attempts. Same with taps, circles appear only once in a while.
It is all very erratic. When I repeatedely try to tap anything, I receive ghost touces at a different part of screen.
Just noticed that I don't need headphone jack to fix touch. Blocking 3.5 mm port with one finger also works. This is truly getting weird.
Have you shown it to the Service Centre? Do they have any theories?
Sent from my Pixel 2 XL using XDA-Developers Legacy app
No, since the phone works perfectly without screen guard, I think service center guys will simply tell me to use it without a screen guard.
But I will indeed show them this problem after few days, though I am not sure they will understand or will be helpful in this regard.
I think I am reaching somewhere. The antenna reception at the top might be messing with touch.
What I have observed that touching the top of the phone or keeping any object or my hand one inch away from top of the phone fixes touch issues.
If I remove the object or move it farther than one inch, touch becomes messy again.
If I put little pressure on bottom chin of the phone, the top of the phone raises a bit so that the top antenna is not close to flat surface any more. This also fixes touch issues. Lowering top part of the phone brings back touch issues.
Anyone else with this issue can test this?
This video exactly describes my issue:
I found that many phones had these issues in past including oneplus, lg, sony and galaxy phones. Everywhere it was mentioned that it is a grounding issue which is unfortunately a hardware detect.
My phone is fortunately within replacement window. So I will contact the seller and request for a replacement.
I was thinking about the grounding, but when you mentioned you used headphones i thought it couldn't be the case.
Keep us updated if you get it replaced.
Just received the replacement. Same problem on the new one
I don't know what to do now. No other phones in my family have this problem and that includes $200 budget devices. This is flagship and much more costly.
I will just summarize different cases in which the touch issues on a flat surface gets fixed on my device:
- Inserting headphone jack (with screen gaurd applied on display).
- Inserting charging cable (with screen guard applied on display).
- Touching any part of the phone with finger including blocking the headphone jack (with screen guard applied).
- Removing the screen guard.
I am tired of this sh*t. I have tried all things possible to fix it. I have also wasted money on 6 different screen guards to fix this issue.
Some guys on galaxy s8 forums mentioned that modern curved phones uses a touchscreen placement mechanism different than traditional smartphones (they were also having the same problem).
There were two possible solutions mentioned:
Find a screen guard that has glue all over, not just around the edges or at dots. Which means that screen guard should stick to the screen 100% flat without any gap, air or bubbles.
Second solution was to use a flip cover to protect the screen and no screen guard.
I will go with second solution and buy a flip cover. I simply have no energy left to hunt for screen guards that work properly on Nokia 8. Not to say that you will never know if it works or not unless you purchase it and stick on your phone.
Hi, I'm writing from Italy and I've the same problem, exactly the same problem, solvable with the same solutions you have proposed: remove the protective film (a glass screen guard in my case).
I'm noticing that the touch screen works perfectly with the protective film only if the phone is connected via USB cable to the battery charger or to the pc.
this have been issue for Pixel devices, proximity sensor not working properly.
Mine's on same boat, proximity sensor always read something blocks (distance 0cm).
actually it does not hurt for most of time, but only 2 things.
AOD turned off, i prefer AOD is always on..
display off when calling.
There is workaround.. just press the screen, the proximity area, then it works normally for a while.
I kept doing that, and it fixed for couple of months in last winter.
It started happening again when I stayed in Desert area, 90F over night.
looks like proximity sensor should be stuck on some "right" place, but glue does not hold it tight?
I donno... anyways, it happened again when weather comes warmer.
so, I was looking for a solution, just disable the proximity sensor, or make it always 5cm reading.
nothing works so far!
first trial. use "disable sensors" in developer option.
I created a tasker command for toggle that function --> this works. but...
it disables mic as well, cannot use during phone call.
for AOD, that command does not work when screen is off. command does not go through for AOD.
second trial. use disable sensor addon for xposed (now LSPOSED with magisk)
not working on Android 13 and 12.
Looks like it worked on Android 8 or 9? not an option for pixel 5.
I gave up at this point.
Pixel 5 is great phone, light and small enough, easy to carry. performance is not great but ok for me. battery life is also ok.
easy to unlock bootloader, flip to other custom roms..
because of only for this small proximity sensor, this is hard to use for me..
Is there any way to disable it?
see this thread for a general idea of what to do.
[Q] Disable proximity sensor via terminal emulator
Hi @ all, I have that following problem: My phones display turns off automatically while im receiving or doing a call. My proximity sensor is broken and i would like disable it and i found a good solution here in this formus...
forum.xda-developers.com
that is for a HTC phone and is a 10 year old thread but I think if you can identify the correct device you can use root to effectively prevent it from changing state.
Maybe not. its been a while since I messed with Android Internals.
Worth a try.
I recently got a refurbished Pixel 5 and had this same issue, a few searches on the internet and I learned about the screen gap fiasco. If I'm not wrong isn't the reason behind the proximity issue this same screen gap on top left. As far as mine is concerned, I heated it up a little to loosen the adhesive, covered it in a soft cloth and then applied a plastic clip I had lying around on top left for compression. I left it overnight and voila the sensor works perfectly now. Also I have a relatively tight case on.