Ill try to keep this short. So my stock Moto X is for some unknown reason stuck in a boot loop. The only thing I can do is get into the fastboot by holding the vol down key however the "Barcodes" option is the only one that will do anything other than go back into this loop. Recovery / Factory / BP Tools all try to start but never make it past the Motorola splash screen, it stays there about 20 seconds or so and reboots.
It is running on 4.4.4 and from my understanding the bootloader can not be unlocked. I spent the better part of the last couple of days trying to figure out if there is any hope of bringing this thing back to life but I am still unsure. I was thinking maybe I could reload the official 4.4.4 but the only place I can even find it anywhere is on MotoFirmware but I cant get it to complete the download, I have tried numerous times with 3 different browsers.
I guess what I am trying to find out is if there is any way to reload the stock firmare or even load a custom ROM or something else I am not aware of yet?
Thanks much in advance for any help you can provide, it will certainly be much appreciated.
rikzjr said:
Ill try to keep this short. So my stock Moto X is for some unknown reason stuck in a boot loop. The only thing I can do is get into the fastboot by holding the vol down key however the "Barcodes" option is the only one that will do anything other than go back into this loop. Recovery / Factory / BP Tools all try to start but never make it past the Motorola splash screen, it stays there about 20 seconds or so and reboots.
It is running on 4.4.4 and from my understanding the bootloader can not be unlocked. I spent the better part of the last couple of days trying to figure out if there is any hope of bringing this thing back to life but I am still unsure. I was thinking maybe I could reload the official 4.4.4 but the only place I can even find it anywhere is on MotoFirmware but I cant get it to complete the download, I have tried numerous times with 3 different browsers.
I guess what I am trying to find out is if there is any way to reload the stock firmare or even load a custom ROM or something else I am not aware of yet?
Thanks much in advance for any help you can provide, it will certainly be much appreciated.
Click to expand...
Click to collapse
What carrier are you on?
Verizon.
It seems the more I am reading the more it is looking like I am likely out of luck.
rikzjr said:
Verizon.
It seems the more I am reading the more it is looking like I am likely out of luck.
Click to expand...
Click to collapse
HAve you wiped cache or factory reset in your stock recovery? When you boot to recovery do you get the dead android guy on his back with a triangle?
You've checked here for firmware?
http://www.filefactory.com/folder/dd05c058d3ff8dbe/?sort=created&order=DESC&show=100&page=1
Otherwise, continue trying the site you've tried. It's bound to work eventually. ?
Travisdroidx2 said:
HAve you wiped cache or factory reset in your stock recovery? When you boot to recovery do you get the dead android guy on his back with a triangle?
Click to expand...
Click to collapse
Unfortunately I cant get into the stock recovery. It never gets to the injured android guy, gets hung up on the Motorola logo then reboots.
Thanks Darth I will check there.
rikzjr said:
Verizon.
It seems the more I am reading the more it is looking like I am likely out of luck.
Click to expand...
Click to collapse
The Verizon XT1060 Retail and Moto Maker versions use the same Rom/Recovery Images as the Verizon (VZW) Developer Edition phones. The the recovery images are available by request directly from Motorola. Visit -> https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images Once you request you will get a link from Moto to down load it. NOTE: it can take 5 min to 24 hours for the link to hit your email mailbox.
You can flash by following Method 2 at -> http://forum.xda-developers.com/moto-x/general/guide-moto-x-return-to-100-stock-using-t2446515 (there are steps included which will erase all your data/apps from the phone). Please use mFastboot for All commands, not just flashing system.
However, I recommend flashing by following Option 5 at -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html It has a few extra steps, and a few different ones.
Always make sure you have the latest Android SDK/Platform Tools installed, along with the latest Moto device drivers, and the latest mFastboot. (If you need them, they are listed in the pre-req sections on http://mark.cdmaforums.com/MotoX-ReturnToStock.html ) If you get an error, please capture it, and post what it says.
Since you have 4.4.4 on there, yes you are out of luck from the stand point of unlocking your bootloader, and therefore can't root your phone or flash custom recovery or rom. And do NOT attempt to downgrade your rom! Since you say you have 4.4.4 on there, only use 4.4.4 SBF when flashing.
But you are not out of luck in that you can still flash STOCK Moto Signed Roms. So if its just a software issue, flashing back to stock moto Rom could help fix it. However, since you don't say what was done leading up to the issue, I must say that if this problem just "appeared on its own" and you weren't trying to flash anything, downgrade anything, use the older root processes, etc.. then you may have a hardware issue. BUT if you were trying to downgrade, use the old root processes, etc.. then you might not be able to fix the phone.
Hey KidJoe, Thanks much for the info, I really do appreciate it.
This particular phone was send to me from Motorola as a repair replacement for my original which I managed to drop and break the screen on. Totally my fault so I had no problem paying there $110 repair fee.
I do have to agree there is likely a hardware issue as I had never attempted any kind of modification at all to this phone. I was in the middle of a call when it just restarted for no reason at all. At first the phone would boot all the way up as it normally would but freeze after about 30 seconds then reboot. After reading a bit I tried to boot into the stock recovery to clean the cache and factory reset if I needed to however the first time I tried to boot into the stock recovery it just hung on the Motorola logo then rebooted. Now that is all it will ever do.
Thanks again for all the useful info for all of yall. I really do appreciate it.
rikzjr said:
This particular phone was send to me from Motorola as a repair replacement for my original which I managed to drop and break the screen on. Totally my fault so I had no problem paying there $110 repair fee.
Click to expand...
Click to collapse
How long ago did you get the replacement? Also, what was the purchase date of your original X?
i.e. are you still under the 1yr warranty of the original phone purchase, or the refurb you got for $110 might have a 30-90day warranty on it.
You can still try flashing the stock 4.4.4 rom on there. it MIGHT work. Its worth a try, especially if its completely out of warranty.
KidJoe said:
How long ago did you get the replacement? Also, what was the purchase date of your original X?
i.e. are you still under the 1yr warranty of the original phone purchase, or the refurb you got for $110 might have a 30-90day warranty on it.
You can still try flashing the stock 4.4.4 rom on there. it MIGHT work. Its worth a try, especially if its completely out of warranty.
Click to expand...
Click to collapse
Original purchase date was more than 1 year ago now. The refurb replacement i just received the day before Christmas.
At the moment I am waiting to hear back from Motorola, hopefully they will just replace this one and all will be good.
Related
So, I imported and gifted this device to my GF and will describe what happened as she did. She was downloading a torrent and suddenly the screen just went black. After holding the power button for awhile, the phone came back on but, would get stuck on the boot logo(welcome message) screen and in a boot loop. I know that it is a SIM unlocked Moto X(XT 1053?)
So far, I've tried getting into the bootloader and am able to. The only problem is when I get to the recovery, I don't see the little dead Android dude. The phone ends up dying. Now I have it charging and I'm on the bootloader screen, but I still can't get into recovery. I just get a blank screen when I try.
It will be hard, time consuming and maybe a little expensive RMAing the device, as I'd probably have to send it back to the US for the warranty.
I'm thinking maybe I just try and unlock the bootloader and see if the subsequent factory reset helps. But I don't know if this will work.
I have tried fastboot erase cache but it didn't help.
I think somehow my recovery is gone. I've tried flashing a recovery.img but it errors out. (failed to hab check for recovery)
Any ideas?
Did you root the XT1053 before you sent it to her? If so, how?
Next, do you know what ROM was on there before it got stuck in this state? the failed hab check when flashing recovery makes me question if there is a missmatch somewhere... i.e. attempt to down grade from 4.4.3 or 4.4.2 to lower... or the stock recovery you are trying to flash doesn't match the rom version on the phone.
KidJoe said:
Did you root the XT1053 before you sent it to her? If so, how?
Next, do you know what ROM was on there before it got stuck in this state? the failed hab check when flashing recovery makes me question if there is a missmatch somewhere... i.e. attempt to down grade from 4.4.3 or 4.4.2 to lower... or the stock recovery you are trying to flash doesn't match the rom version on the phone.
Click to expand...
Click to collapse
No, it was not rooted, completely stock and the bootloader was locked. Something just got borked I guess. It was on 4.4.3. It was like there was no recovery and I attempted to access it a bunch of time.
So, my solution was to just void my warranty and unlock the bootloader. This worked. But, on reboot it went to the dead Android logo, and I could suddenly access recovery again(WTF?!). I did a factory reset and now it seems to be working fine!
Now, for the fun bit. I'm going to use your guide to make my face her boot logo! :cyclops:
deejaylobo said:
No, it was not rooted, completely stock and the bootloader was locked. Something just got borked I guess. It was on 4.4.3. It was like there was no recovery and I attempted to access it a bunch of time.
So, my solution was to just void my warranty and unlock the bootloader. This worked. But, on reboot it went to the dead Android logo, and I could suddenly access recovery again(WTF?!). I did a factory reset and now it seems to be working fine!
Now, for the fun bit. I'm going to use your guide to make my face her boot logo! :cyclops:
Click to expand...
Click to collapse
Funny. I've read of another having a similar issue... locked, not-rooted, and had the phone just "brick." Warranty replacement was needed. So keep an eye on that.
Since you factory reset already, you could consider re-flashing the firmware to the phone, just in case.. To be safe, make sure you are flashing the EXACT same rom, do not attempt to downgrade. I would consider using mFastboot rather than RSDLite... and follow option 5 at -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html (and yes, there are a couple of lines repeated in that sequence, its intentional).
As for using your face for her bootlogo.. hmm... you sure she is ok with that? then again, the X doesn't need to be rebooted often, so she wont see it
KidJoe said:
Funny. I've read of another having a similar issue... locked, not-rooted, and had the phone just "brick." Warranty replacement was needed. So keep an eye on that.
Since you factory reset already, you could consider re-flashing the firmware to the phone, just in case.. To be safe, make sure you are flashing the EXACT same rom, do not attempt to downgrade. I would consider using mFastboot rather than RSDLite... and follow option 5 at -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html (and yes, there are a couple of lines repeated in that sequence, its intentional).
As for using your face for her bootlogo.. hmm... you sure she is ok with that? then again, the X doesn't need to be rebooted often, so she wont see it
Click to expand...
Click to collapse
I only found one person with a similar issue, and you're right, he did end up getting a replacement. That's just not an option for me. It's too much of a pain sending it back to the US.
Yeah, I think I will reflash a ROM. Can you point me towards figuring out which is the correct ROM? My System Version is 212.44.21.ghost_row.Retail.en.US. So, I just grab the corresponding SBF, yeah? I flashed the logo with mfastboot, so I'm okay with that. EDIT: No worries. Foudn the right file. Sorted. Everything seems to be working fine. Thanks!
The face thing, is just to prank her. I previously had a custom message set up for her through the Moto Maker. I think she'll be rebooting her phone more often now.
Basic phone user here.
I just got the brand spankin' new Moto X from Rogers (Fido, a subsidiary) and try as their techs might to assist me, the damn thing is stuck on the original Rogers firmware and won't grab the update, so currently it's stuck on system version 139.7.26.ghost_row.RCI.en.CA. Moto and Rogers are basically telling me to ship it for repairs - takes X weeks, and I should mention the reason I have this new Moto X is because the last one got all knocked up at the exact same repair place....yeah, forget that.
So it's pretty much down to me to fix this myself, but at the same time I really don't want to void any warranty just incase worse comes to worst and I do need to send it for repairs/rinse-repeat this whole process again.
I'm hoping you guys can help me! What I'd like to do is apply the OTA Rogers updates for 139.12.36.ghost_row.RCI.en.CA and 161.44.26.ghost_row.RCI.en.CA through any which means that would absolutely certainly not void the Motorola warranty, which I think basically limits me to finding these impossibly hard-to-find files for the 2 updates that would allow me to simply "apply update from SD card"....ya?
I've found a few threads here, but most of them seem to be to just flash the full rom or update rom(?). From what the warranty reads, it sounds as though flashing a ROM using a third-party program would void it. There was also a thread (lost in my history now) that seemed to do what I wanted for GOING FROM 139.12.36.ghost_row.RCI.en.CA TO 161.44.26.ghost_row.RCI.en.CA, but unfortunately I'm a version behind being able to do that.
Anyways yeah that's it. This hell has had me without a truly-usable Moto for over a month now and I AM LITERALLY DYING. I don't even want to download apps since I'll probably just end up having to wipe the damn thing for like the 8th time. I just want my phone back
Please help guys; any ideas, advice, w/e are greatly appreciated!
Sillux said:
Basic phone user here.
I just got the brand spankin' new Moto X from Rogers (Fido, a subsidiary) and try as their techs might to assist me, the damn thing is stuck on the original Rogers firmware and won't grab the update, so currently it's stuck on system version 139.7.26.ghost_row.RCI.en.CA. Moto and Rogers are basically telling me to ship it for repairs - takes X weeks, and I should mention the reason I have this new Moto X is because the last one got all knocked up at the exact same repair place....yeah, forget that.
So it's pretty much down to me to fix this myself, but at the same time I really don't want to void any warranty just incase worse comes to worst and I do need to send it for repairs/rinse-repeat this whole process again.
I'm hoping you guys can help me! What I'd like to do is apply the OTA Rogers updates for 139.12.36.ghost_row.RCI.en.CA and 161.44.26.ghost_row.RCI.en.CA through any which means that would absolutely certainly not void the Motorola warranty, which I think basically limits me to finding these impossibly hard-to-find files for the 2 updates that would allow me to simply "apply update from SD card"....ya?
I've found a few threads here, but most of them seem to be to just flash the full rom or update rom(?). From what the warranty reads, it sounds as though flashing a ROM using a third-party program would void it. There was also a thread (lost in my history now) that seemed to do what I wanted for GOING FROM 139.12.36.ghost_row.RCI.en.CA TO 161.44.26.ghost_row.RCI.en.CA, but unfortunately I'm a version behind being able to do that.
Anyways yeah that's it. This hell has had me without a truly-usable Moto for over a month now and I AM LITERALLY DYING. I don't even want to download apps since I'll probably just end up having to wipe the damn thing for like the 8th time. I just want my phone back
Please help guys; any ideas, advice, w/e are greatly appreciated!
Click to expand...
Click to collapse
Flash the entire 4.4.2 sbf! Follow the instructions in the return to 100% stock thread.
It will take you straight to 4.4.2!
It will erase everything so save anything important first.
Everything you need and full instructions are in that thread.
This will not void warranty. These are actual Motorola factory images, signed with release keys.
samwathegreat said:
Flash the entire 4.4.2 sbf! Follow the instructions in the return to 100% stock thread.
It will take you straight to 4.4.2!
It will erase everything so save anything important first.
Everything you need and full instructions are in that thread.
This will not void warranty. These are actual Motorola factory images, signed with release keys.
Click to expand...
Click to collapse
Well I guess that answers that then! Here I was searching for everything that didnt involve flashing. Thanks a lot!
This is NOT a how-to or anything. Don't try to follow in my footsteps of stupidity and brick your phone.
That being said...
XT 1060 (Verizon)
I have been running 4.4.4 for quite a while now. Right after JCase released sunshine for our phones. (I have an unlocked bootloader.)
I had it rooted, and tried out the 5.0 ROMs a while ago. Flashed back to stock to wait for the update when we heard it was coming "very soon". But tonight I got impatient and decided I was going to re-root and switch back to CM12. So, I opened Moto X Toolkit (love that tool) and installed TWRP. When I manually rebooted I forgot to boot into recovery. Don't know if that had anything to do with the ensuing problems or not, but after that, I couldn't get it to boot into recovery.
So, I flashed back to stock 4.4.4 again. Tried rebooting into stock recovery... no joy.
So off I go again... one more attempt to flash stock 4.4.4. This time, when it asked me if I wanted to reboot into bootloader or android, I tried to boot into android. Sadly I missed the "a" and typed "ndroid". The toolkit began doing something... looks like it was running the flash all over again. I let it do its thing, then very carefully typed "android" so I wouldnt screw it up again.
It rebooted perfectly, but once it was up and running, I noticed all of my icons were blue. I quickly jumped into the "about phone section and noticed it said "4.2.2".
This is not supposed to be possible, so at this point I was half panicking and half curious... so I decided to do an even more stupid thing and accept the updates.
I am now updated completely to 4.4.4. Zero issues... recovery works fine, radio is fine, wifi and BT are fine.
This leads me to two questions (Directed to developers)...
1) Is there a possibility this is repeatable?
2) My curiosity is about to get me into trouble... I have two more Moto X's that are 4.4.4. Locked BL. I would like to know what the worst case scenario is. I know there is a possibility of "bricking", but that term has not, for a long time, meant what it originally did. How badly "bricked" might it be? Bootloops? Chance of recovering by flashing stock firmware or RSD? Or truly bricked?
You are lucky you didn't bricked it by installing ota
updates. Whatever you do please don't install any ota updates. Simple wait for the sbf and manually flash it with rsd. Don't even even attempt to downgraded
I know I got lucky, but that didn't answer either of my questions.
I wouldn't try to repeated it if I were you. Go to moto x bricked phones thread and read the comments. That will satisfy and answer your questions http://forum.xda-developers.com/moto-x/general/how-to-resurrecting-bricked-moto-x-t2629057
Fadelight said:
This leads me to two questions (Directed to developers)...
1) Is there a possibility this is repeatable?
2) My curiosity is about to get me into trouble... I have two more Moto X's that are 4.4.4. Locked BL. I would like to know what the worst case scenario is. I know there is a possibility of "bricking", but that term has not, for a long time, meant what it originally did. How badly "bricked" might it be? Bootloops? Chance of recovering by flashing stock firmware or RSD? Or truly bricked?
Click to expand...
Click to collapse
1) I would NOT try to repeat it. You are lucky.
What likely happened is the toolkit flashed 4.2.2 via mFastboot, errored on GPT.BIN and Motoboot.img, and continued flashing the rest. Taking an OTA in this state USUALLY bricks the phone, however we have seen a few, like yourself, who reported it didn't brick.
Due to the sheer number of people and threads from those who have bricked doing this, the warnings have been... do NOT try it unless you don't mind if you turn your phone into a paper weight!
To be safe at this point, I would consider downloading the Verizon 4.4.4 SBF, and re-flashing it using Option 5 (and its pre-reqs) at -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html to make sure everything is back to stock/consistent. Its your choice if you don't want to.
2) Worst case is you turn your phone into a paperweight.
Some have screwed it up very badly but have been able to recover following these instructions -> http://forum.xda-developers.com/moto-x/general/how-to-resurrecting-bricked-moto-x-t2629057 It is the last resort. You'll also see many in that thread who followed those instructions and were unsuccessful, leaving their phone unusable.
We've also seen a few who were able to reflash the latest rom (currently 4.4.4) via mFastboot, with a few "extra" commands and have been able to recover, but that is a very small number compared to those who have bricked.
That's the odd thing... it DIDN'T error on anything. I would've thought the same thing... error on motoboot and gpt.
I don't mind screwing up a phone and taking a day or two to get it back to operable. As long as there is a way to fix it, I'm good. I just don't want to completely brick the phone. That's why I asked if people meant truly bricked or the new standardized "bricked" which usually means nothing more than having to RSD.
Fadelight said:
That's the odd thing... it DIDN'T error on anything. I would've thought the same thing... error on motoboot and gpt.
I don't mind screwing up a phone and taking a day or two to get it back to operable. As long as there is a way to fix it, I'm good. I just don't want to completely brick the phone. That's why I asked if people meant truly bricked or the new standardized "bricked" which usually means nothing more than having to RSD.
Click to expand...
Click to collapse
I haven't used that tool kit. I do everything manually. So I don't know exactly what processes it runs, or what steps it takes when flashing. IF while flashing it does try to flash all parts, it should have given an error on GPT.BIN if it tried to downgrade, but at the same respect, if its a batch file that just runs the fastboot commands one after the other, if fastboot errors, it will just go to the next line in the bat file, so unless you are paying attention and watching it from start to finish, you could have missed the error.
Another possibility would be if you, or someone who had your phone, upgraded to 4.4.4 by flashing only system.img, and the older bootloader and partition table remained on your phone, then attempting to "downgrade" would not have failed (depending on the bootloader/gpt.bin on your phone).
As said... there are enough that have NOT been able to recover their phones, even after following the instructions in -> http://forum.xda-developers.com/moto-x/general/how-to-resurrecting-bricked-moto-x-t2629057 which are usually the last resort.
Yeah, the second it started running again after I typed "ndroid" by accident, I was in full-on panic mode, so my eyes were glued to the phone and the computer. I saw them flash.
As far as upgrading, I was on 4.4.0 until Sunshine was released... at which point I unlocked my BL and took all of the OTA updates. So it was on full 4.4.4.
This is the oddest thing I have seen in a long time. I was tempted to send a DM to JCase and ask him, but I figured that would probably go over like a fart in church.
So here's the deal. I use WUGS and don't manually do stuff.. Yes this makes me a weak individual and I bow to the people who can manually flash and their omniscient power. I bought a 64gb google version Nexus 6 about a month ago when the price dropped. I had issues with it just shutting off every once in a while, but tried rooting and romming and no matter what the rom was, about a day in it would just force shutdown... In the early days I could access TWRP and even if I restored to a stock back up, only one time did it just restore and boot up, the rest of the time it would just not boot up..... I called about an RMA and put it back to complete stock, unlocked, trying to get it working, just thought maybe it was something I did and if so, I wanted to try stock. I flashed it, a few times I even made it to the set up screen on the initial boot, but after failing it didn't matter if I navigated to stock recovery and wiped or anything. Only thing I can do is access stock recovery and bootloader and all that and try to power it on but it just says google for a few seconds then shuts down. . Last night I got worried and relocked the bootloader so I could send it back and not have Moto void me on that... Was this always just a faulty phone or is it more likely something i did? I appreciate any intelligent thougts.
Dustin
kickenwing13 said:
So here's the deal. I use WUGS and don't manually do stuff.. Yes this makes me a weak individual and I bow to the people who can manually flash and their omniscient power. I bought a 64gb google version Nexus 6 about a month ago when the price dropped. I had issues with it just shutting off every once in a while, but tried rooting and romming and no matter what the rom was, about a day in it would just force shutdown... In the early days I could access TWRP and even if I restored to a stock back up, only one time did it just restore and boot up, the rest of the time it would just not boot up..... I called about an RMA and put it back to complete stock, unlocked, trying to get it working, just thought maybe it was something I did and if so, I wanted to try stock. I flashed it, a few times I even made it to the set up screen on the initial boot, but after failing it didn't matter if I navigated to stock recovery and wiped or anything. Only thing I can do is access stock recovery and bootloader and all that and try to power it on but it just says google for a few seconds then shuts down. . Last night I got worried and relocked the bootloader so I could send it back and not have Moto void me on that... Was this always just a faulty phone or is it more likely something i did? I appreciate any intelligent thougts.
Dustin
Click to expand...
Click to collapse
There is honestly no way to tell. We would be guessing. You cannot unlock the bootloader now either, so we can't even get you to manually flash stock to test.
You can try a "fastboot format userdata" and "fastboot format cache" to see if that helps you boot, otherwise, nothing you can do.
We do recommend that you only use toolkits if you know what they are doing in the background. It really isn't difficult. In fact, I wrote a very simple thread to explain in in General > Sticky roll-up. None of this has anything to do with omniscience. Though, that particular skill would be helpful to us to answer your actual question.
Lol thanks dude. I'll try anything. I figured out how to run simple commands, but when it comes to putting the files in the correct directory I think so that it reads it... But, you're saying now that I'm locked, stock, and not loading up, I could try to do fastboot and format data and cache? Is this a more in depth wipe than just wiping in stock recovery does ? I assume now that I locked, I can't flash firmwares without voiding my warranty or? I was actually on chroma and it shutdown, so I went to stock, started typing gmail log in on initial set up and it shut down.. .So as far as I know. I'm stock... and locked..
kickenwing13 said:
Lol thanks dude. I'll try anything. I figured out how to run simple commands, but when it comes to putting the files in the correct directory I think so that it reads it... But, you're saying now that I'm locked, stock, and not loading up, I could try to do fastboot and format data and cache? Is this a more in depth wipe than just wiping in stock recovery does ? I assume now that I locked, I can't flash firmwares without voiding my warranty or? I was actually on chroma and it shutdown, so I went to stock, started typing gmail log in on initial set up and it shut down.. .So as far as I know. I'm stock... and locked..
Click to expand...
Click to collapse
Format is not a wipe. It will wipe, but unlike a wipe, it will recreate the file system. A corrupt file system can prevent boot so worth trying.
If the BL is locked and won't unlock, that's about all you can try.
Boot.to recovery just incase you have TWRP recovery still
danarama said:
Format is not a wipe. It will wipe, but unlike a wipe, it will recreate the file system. A corrupt file system can prevent boot so worth trying.
If the BL is locked and won't unlock, that's about all you can try.
Boot.to recovery just incase you have TWRP recovery still
Click to expand...
Click to collapse
tried and the process failed... I have it back to status 2 and not rooted and it died after flashing stock so I assume sending it back is okay.. my replacement is here today. I'm unlocking and rooting as we speak
I erased everything on my Nexus 6 and then tried using the flash-all.bat from image-shamu-lmy48i.zip.
It failed saying could not allocate so many bytes.
Accidentally i did lock my bootloader using fastboot oem lock.
Now cant load anything and my phone doesn't boot.
When i try fastboot oem unlock it says enable that option under developer options.
I am now with a brick Nexus 6 please help me out of this situation.
openbook said:
I erased everything on my Nexus 6 and then tried using the flash-all.bat from image-shamu-lmy48i.zip.
It failed saying could not allocate so many bytes.
Accidentally i did lock my bootloader using fastboot oem lock.
Now cant load anything and my phone doesn't boot.
When i try fastboot oem unlock it says enable that option under developer options.
I am now with a brick Nexus 6 please help me out of this situation.
Click to expand...
Click to collapse
No matter how many times this question is asked, unfortunately, the answer is still, there is no fix.
This has been happening since the nexus 6 went to 5.1 and has been documented numerous times. A bit of reading beforehand is all that is needed to avoid this situation.
RMA is the only option.
Evolution_Tech said:
No matter how many times this question is asked, unfortunately, the answer is still, there is no fix.
This has been happening since the nexus 6 went to 5.1 and has been documented numerous times. A bit of reading beforehand is all that is needed to avoid this situation.
RMA is the only option.
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I did unlock before and rooted the phone and i was using it.
Does it mean my warranty is also void and no more support?
Is any devs working on fixing this problem?
openbook said:
I did unlock before and rooted the phone and i was using it.
Does it mean my warranty is also void and no more support?
Is any devs working on fixing this problem?
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Click to collapse
It's a security feature since 5.1. You cannot.unlock the bootloader without first setting "enable oem unlock". If you unlocked before 5.1, then you most likely didn't do this as it wasn't needed. So now you're locked and there is no way to unlock it.
Some devs may be looking into it, but if they are, they have been looking into it for a long time. It's extremely unlikely there will be a solution for this that doesn't come from Motorola. It could be an easy fix if Moto Wanted. They could provide a stock recovery flash able fully signed, rom.zip. This wouldn't bypass security either because you would still need your unlock code / google password to boot the device. But so far, we've heard nothing
Send it in to them. If you haven't got TWRP installed, there is nothing you can do. There's no reason for them to void warranty
Hi everyone,
Please forgive any n00b questions.
I got started with rooting / custom ROMs on a Nexus 4, and I didn't realize at the time that this made things really easy and I didn't need to learn very much about how everything worked. Fast forward to last week -- I decided, at long last, that I was tired of using stock MM on my T-Mo G4 / H811. How hard could it be? Probably not much different from playing on my old Nexus 4 right? Lol, maybe not.
So now 72 hours later, my phone is hard bricked and will not enter download mode. and I need some assistance, if anyone would be so kind.
I will try to recount what I did:
To start with, I was using a Mac, so I used Homebrew to install Android platform tools / ADB.
I decided I wanted to try out LineageOS so I went ahead and followed their very clear steps (on LOS wiki) to unlock the bootloader install TWRP. However, TWRP doesn't seem to have an official build for the G4(!) so I had to look up and use one of the betas from this post. Is this where I went off the rails already? [Of course, very stupidly I also failed to make a complete backup of anything before going on ahead. Rookie mistake.]
After unlocking bootloader and flashing my TWRP beta, I was able to boot into TWRP just fine. I followed the normal prescribed steps of doing a Wipe (normal TWRP defaults -- system, cache, etc.?) before flashing the latest LOS nightly (14.1-something) and also the nano-x64 variety of gapps. I rebooted and got stuck with the LOS boot animation. I let this go for 55 minutes, so I am pretty sure it was an actual bootloop, not just the 1st-time-startup and optimization going on.
I rebooted into TWRP and decided to try a different ROM to see if that was the issue. So I wiped again, flashed another ROM (I believe it was a flavor of AOKP 14.1.x), flashed gapps again, and gave it another try. Again got stuck with an endless bootloop (45 minutes).
Since this is my daily driver, I decided to go back to stock. Found this thread, downloaded the MM-debloated zip, pushed to phone, and again Wiped + Flashed. This time, when I hit reboot, my phone was immediately hard-bricked. No startup screen, no nothing. That was quite unexpected. Also, the first time I had ever HARD bricked a device that I was playing with. Yikes!
Since then, I got a hold of a PC, and have been trying to revive the device by flashing an image to the microSD and booting into Download mode, in the form of this thread or this one.
I did get this to work briefly yesterday, or at least I got to Download Mode / Firmware Update screen, and then attempted to run LGUP with the KDZ file. However I ran into an error at about 9%, and couldn't continue -- and then I had to give back my loaner PC for the day. I also noticed that the LG Mobile Support tool was recognizing my phone NOT as an H811 but as something like HX230 or ... whatever it was, it was definitely wrong. Which is worrisome.
Today I'm giving it another try but my phone will not enter Download Mode at all, nor respond in any other way. I'm curious if this is a battery issue? So I am simply charging it for the time being. I also re-formatted the microSD and re-flashed the single .img just to be safe, but still can't get a response out of the phone. On my PC's device manager it is showing up as the common Qualcomm 9008 that a lot of people seem to have seen. No recognition from LG Mobile Support tool, nor from LGUP.
So ... what now?
It's possible that once my battery gets some charge again, maybe I'll be able to enter DL mode. Let's hope so.
However, I am also totally in the dark about which software version I should be using. 20i? 20p? I have no idea what these refer to, and I did not make any prior notes to capture the state that my phone was in before this all began. So IF I get to DL mode I will definitely need further instruction on the CORRECT KDZ FILE to be flashing. Else I will just compound my problems.
ANY tips or suggestions will be appreciated! Thanks so much.
Should have verified being on 20o firmware
Upon further reading, quite obvious, at the top of this thread, I definitely should have followed the Prerequisite steps. I did NOT verify that I was on 20o firmware. "OR RISK BRICKING YOUR DEVICE" is right.
So I bricked my device, in exactly the way I was warned not to do, it seems.
Still, what's the next step? Any thoughts?
freeradical426 said:
Upon further reading, quite obvious, at the top of this thread, I definitely should have followed the Prerequisite steps. I did NOT verify that I was on 20o firmware. "OR RISK BRICKING YOUR DEVICE" is right.
So I bricked my device, in exactly the way I was warned not to do, it seems.
Still, what's the next step? Any thoughts?
Click to expand...
Click to collapse
try search for a fix if not may be @steadfasterX knows how to help you.
Re: searching for unbrick solutions
raptorddd said:
try search for a fix if not may be @steadfasterX knows how to help you.
Click to expand...
Click to collapse
Thanks, I have been looking around for solutions, but can't seem to find anything aside from the unbrick-guides that I've already listed / already attempted.
Will hope for help from @steadfasterX ! Or some other knowledgeable / benevolent party.
freeradical426 said:
Thanks, I have been looking around for solutions, but can't seem to find anything aside from the unbrick-guides that I've already listed / already attempted.
Will hope for help from @steadfasterX ! Or some other knowledgeable / benevolent party.
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Click to collapse
Ok what was the last KDZ file you flashed which had worked? 20o?
As you have hard bricked your device you can try the sdcard method again if it works flash 20o again (of it it was 20o).
If you flash a lower version you will hard brick again.
If the sdcard doesn't work anymore for you you can try to flash with QFIL but beware to use the right one. If you use the wrong one it will convert your device and believe me that's not what you want. I can share the good ones but unfortunately maybe on next week first.
Otherwise search on your own for 9008 unbrick but check the md5sum of the programmer!! Compare it with the Evil one mentioned in my ARB list here: http://tinyurl.com/antirollg4 and DO NOT USE THE EVIL one..
Sent from my LG-H815 using XDA Labs
steadfasterX said:
Ok what was the last KDZ file you flashed which had worked? 20o?
As you have hard bricked your device you can try the sdcard method again if it works flash 20o again (of it it was 20o).
If you flash a lower version you will hard brick again.
If the sdcard doesn't work anymore for you you can try to flash with QFIL but beware to use the right one. If you use the wrong one it will convert your device and believe me that's not what you want. I can share the good ones but unfortunately maybe on next week first.
Otherwise search on your own for 9008 unbrick but check the md5sum of the programmer!! Compare it with the Evil one mentioned in my ARB list here: http://tinyurl.com/antirollg4 and DO NOT USE THE EVIL one..
Click to expand...
Click to collapse
Thanks very much for the guidance! The post that you linked to REALLY helps. Until now I really was not sure what 10n, 20i, 20o, etc. referred to, aside from just various software versions. Having a definition for anti-rollback and further links to explain, really helps! This gives me more information and I might be able to self-resolve from here. I will give it a shot.
As for your question ... unfortunately there was NO instance where I flashed a working KDZ file, and I didn't know (due to my past experience with my Nexus) that I needed to check the STOCK software version of my phone before beginning to play with ROMs. In other words, I have no idea if I was on 20i, 20o, 20p, etc. From what I understand, this makes things a lot more difficult
Having looked at the linked thread just a little bit, it appears that using a 20o KDZ is the best bet -- because I bricked my device using a 20i ROM so I expect it was due to violating the anti-rollback restriction.
I will look into it more closely and come back if I hit another brick wall. Thanks so much!
If anyone cares, here are the ending results of all this ...
#1 Be wary of anti-rollback restrictions before you flash anything to your G4. You WILL brick your phone!
I tried multiple rounds and multiple variations of all the MicroSD card methods that I could find. I could NOT succeed in unbricking my phone.
#2 Luckily ... I was able to convince LG that I was still technically under warranty!
Because I had the stock bootloop issue in May 2017, LG did an in-warranty repair for me, and replaced the motherboard. So last week, I simply told them "my phone is AGAIN unable to charge and will not power on, just like in May". Since it had only been 5-6 months since the first issue, they agreed to replace the motherboard again.
Moral of the story: you can definitely unbrick your phone by having LG replace the mobo XD XD
From here, I think I will just totally avoid doing any rooting or custom ROMs on my totally-stock G4 coming today in the mail. I will cross my fingers and hope we get OEM Nougat in the USA sometime in the next couple of months.
Thanks again for the help everyone!