VZW Voicemail - Nexus 6 Q&A, Help & Troubleshooting

My phone is sending calls to my voicemail as it should, but I'm not getting a notification. I suspect it's because the phone's name and picture doesn't show up in my list of phones and seen as a "non-verizon device.
Should the notifications show up once VZW releases the phone, or will it forever be "unrecognized"?

gmermel said:
My phone is sending calls to my voicemail as it should, but I'm not getting a notification. I suspect it's because the phone's name and picture doesn't show up in my list of phones and seen as a "non-verizon device.
Should the notifications show up once VZW releases the phone, or will it forever be "unrecognized"?
Click to expand...
Click to collapse
You need to log on to verizonwireless.com and change your voice mail option from "visual voicemail" to "basic voicemail"

PhilDX said:
You need to log on to verizonwireless.com and change your voice mail option from "visual voicemail" to "basic voicemail"
Click to expand...
Click to collapse
I don't have visual voicemail......

gmermel said:
I don't have visual voicemail......
Click to expand...
Click to collapse
Are you sure? I didn't know I had it either until I saw someone else post that fix here and i logged into my account to check.

PhilDX said:
Are you sure? I didn't know I had it either until I saw someone else post that fix here and i logged into my account to check.
Click to expand...
Click to collapse
Apparently it is included in my More Everything plan. Now, if I could only figure out how to use it, or unsubscribe....
VZW FAQ's talk about an actual VVM app. I don't have it, and cannot locate in the Play Store. Without that app, I can't figure out how to access VVM to try it. Maybe I'd like it.
Not having the app means I also cannot access VVM settings to unsubscribe. Fascinating Catch 22.........

gmermel said:
Apparently it is included in my More Everything plan. Now, if I could only figure out how to use it, or unsubscribe....
VZW FAQ's talk about an actual VVM app. I don't have it, and cannot locate in the Play Store. Without that app, I can't figure out how to access VVM to try it. Maybe I'd like it.
Not having the app means I also cannot access VVM settings to unsubscribe. Fascinating Catch 22.........
Click to expand...
Click to collapse
I logged in to my account on verizonwireless.com and was able to change my plan from visual to basic. i needed to use an actual computer to do it since I couldn't find the option when browsing from mobile ...

PhilDX said:
I logged in to my account on verizonwireless.com and was able to change my plan from visual to basic. i needed to use an actual computer to do it since I couldn't find the option when browsing from mobile ...
Click to expand...
Click to collapse
Actually, as I was looking around, I found an app called "youmail".
Just installed it, and I'm going to give it a go. I works like VVM, but first it "intercepts" calls going over to VM @ my VZW server, and then puts them in the youmail inbox. It puts an alert up in the notification barWhat I find intriguing is that it can send an email alert, which allows me to hear the VM from within the email, and I can access my account and my messages from the web. It can also send TXT alerts, but hey, that means I have my phone in hand, so what's the point of that?
Better lucky than good. I'll entertain myself with this app for a bit. Then, I'll see if I want to go back to the VZW service

I've been on YouMail since I got my N6 in December. So far, so good.
Sent from my Nexus 6 using Tapatalk

Related

Push Notifications for Google Voice on Market!

New update for google voice!! It includes (I think) push notification for text messages!
Yeah it does. Read more here: http://googlevoiceblog.blogspot.com/2010/03/faster-google-voice-experience-on.html
Yep, sure looks that way. I wonder if it's necessary to put Google Voice on ignore list for task killer apps though.
cigar3tte said:
Yep, sure looks that way. I wonder if it's necessary to put Google Voice on ignore list for task killer apps though.
Click to expand...
Click to collapse
Yes it is. If you kill the GV process, you won't receive notifications.
Advanced Task Manager has "Apps", "Services", "All Apps", and "System". I think it's OK to kill it from "Apps", but not the other tabs.
I don't seem to get push notifications on my voicemail. I haven't check with texts yet....
hooray!!!!
Rekna said:
I don't seem to get push notifications on my voicemail. I haven't check with texts yet....
Click to expand...
Click to collapse
You may have already done this, but it case you haven't, there's a new setting that has to be enabled for the instant notifications to work.
TeeJay3800 said:
You may have already done this, but it case you haven't, there's a new setting that has to be enabled for the instant notifications to work.
Click to expand...
Click to collapse
where is push in setting i dont see it?
edit: i should actually read something for once :]
TeeJay3800 said:
You may have already done this, but it case you haven't, there's a new setting that has to be enabled for the instant notifications to work.
Click to expand...
Click to collapse
I did have that enabled. I had to reboot and then the notifications seemed to work better.
I can't sign in with the new app! Ugh
posna said:
I can't sign in with the new app! Ugh
Click to expand...
Click to collapse
Same here. I had to go to my backup file in oder to use it. Thank Goodness for Back-Ups
Same here. I was, however, able to sign in after selecting "sign in using a different account" and using my same account info.
I love this update because of the sync with inbox. When I first finished installing the update I couldn't send a sms or do the sync so I just rebooted, ran fix_permissions, and that fixed everything!
The google blog post said the inbox syncing would stop the forwarding of a google voice SMS to the phone's regular SMS number. That is NOT the case for me. I'm still getting google voice SMS'es forwarded to my cell's number. This double text receiving is the single greatest aggravation of google voice texting.
sasquatch006 said:
Same here. I was, however, able to sign in after selecting "sign in using a different account" and using my same account info.
Click to expand...
Click to collapse
That worked....but the weird thing is I don't have inbox sync as a new option. I still have the refresh option, but it says that it's the new version. I'll try to uninstall and reboot.
edit: Still no new options.
Guys, am I alone in this? The new Voice app is not syncing/pushing texts for me, nor is it not forwarding. It's behaving like the old one.
ytj87 said:
The google blog post said the inbox syncing would stop the forwarding of a google voice SMS to the phone's regular SMS number. That is NOT the case for me. I'm still getting google voice SMS'es forwarded to my cell's number. This double text receiving is the single greatest aggravation of google voice texting.
Click to expand...
Click to collapse
Why even whine about this? Just go to the website and uncheck forwarding.
ytj87 said:
Guys, am I alone in this? The new Voice app is not syncing/pushing texts for me, nor is it not forwarding. It's behaving like the old one.
Click to expand...
Click to collapse
I'm in the same boat as you. It's acting like the old one, settings and all.
cigar3tte said:
Why even whine about this? Just go to the website and uncheck forwarding.
Click to expand...
Click to collapse
You don't understand how Voice forwarding works. The "forwarding" setting on the Voice website is for additional forwarding of a text to an email address. Voice by default has always forwarded to the cell phone number associated with the Voice account. That was supposed to end with this update.
The Google blog post says the following:
"...feature called Inbox synchronization, which will notify your Android-powered device of new text messages or voicemails within seconds of receiving new messages..."
and
"Plus, Google Voice will automatically disable SMS forwarding to your mobile phone, so you won’t receive duplicate notifications."
It's odd to me that both these features do not work. Maybe we can figure out something by discussing.
btw, why is this whining? We're discussing an app and its features. We're trying to get this working and comparing notes with others. I don't whine... ever. We're blessed to have such amazing phones and software to begin with.

Google Voicemail Forwarding

Has anybody successfully forwarded voicemail on this thing!? Never worx for me...
Gootah said:
Has anybody successfully forwarded voicemail on this thing!? Never worx for me...
Click to expand...
Click to collapse
I assume your talking about Google Voice? Are you trying to use it for your voice mail or what? A little more detail would make it easier to help you.
UUmmm
gregb7677 said:
I assume your talking about Google Voice? Are you trying to use it for your voice mail or what? A little more detail would make it easier to help you.
Click to expand...
Click to collapse
I'd be a dummy if I couldnt set up Google Voice, I would say the voicemail part is seperate being that I can still use Google Voice without forwarding my voicemail.
I'm talking about the voicemail forwarding process for Google Voice. I can never forward my voicemail to use Google Voice's. It denies me. If I need to make it clearer let me know.
I can dial and recieve google voice calls, I tried to forward with the Google Voice app and manually with the dialer.
Gootah said:
I'd be a dummy if I couldnt set up Google Voice, I would say the voicemail part is seperate being that I can still use Google Voice without forwarding my voicemail.
I'm talking about the voicemail forwarding process for Google Voice. I can never forward my voicemail to use Google Voice's. It denies me. If I need to make it clearer let me know.
I can dial and recieve google voice calls, I tried to forward with the Google Voice app and manually with the dialer.
Click to expand...
Click to collapse
Have you gone into your settings>phone/calls and changed voicemail carrier to google?
....
Virus1x said:
Have you gone into your settings>phone/calls and changed voicemail carrier to google?
Click to expand...
Click to collapse
That IS the process provided by the Google Voice app..so yes I've tried it. It wont let me, I'll try and get a screen shot. SO u guys can keep helpin'
ok...so I don't know howta add pictures...
I got Google Voice as my voicemail provider without any issues tho the little setup process during the initial google voice setup did not work.
On your phone open the dialer program and enter the following *004*YourGoogleNumber# and then Send or call.
So it should look like *004*15555551234#
These directions are in google voice if you log in from a PC and go to Settings > Voice Settings > Phones > Activate/Deactivate Voicemail on this phone.
Are you on Flex-Pay? I think they dissable the auto-magic google voice setup on flex-pay accounts.
The manual method mentioned should work fine.
Sent from my T-Mobile myTouch 3G Slide using XDA App
GeekBrat said:
Are you on Flex-Pay? I think they dissable the auto-magic google voice setup on flex-pay accounts.
The manual method mentioned should work fine.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
I am on Flex, have u actually tried it....? ...on Flex?
Gootah said:
I am on Flex, have u actually tried it....? ...on Flex?
Click to expand...
Click to collapse
If Flex is pre paid than I don't think it will work.

AT&T Messaging... like GV but from AT&T

http://www.att.com/shop/apps/att-messages.jsp?source=IAMS2500000000ZCU#fbid=2j54IbKcpyR
Its essentially just like Google Voice but uses your own AT&T number with voicemail, texting, mms, and missed call notifications.
Just loaded it... be weary, looks like it take some time to sync and begin... its not as quick as GV either
do you see any obvious advantages? other than being able to use your own number
EDIT: installed it, nice app. i like it
Backup and review of all messages on the cloud. Slightly safer than Google.
Sent from my SGH-I897 using XDA App
tried it right now and here is my thoughts on it
Pros: You are able to text from your computer using YOUR number and not the number that google has given you. Also if you dont have a signel on your phone you are still able to text from your computer, this also goes if you dont have your phone with you but you are still at a computer. Its an all in one system were you can get your text and voicemail in one place
cons: For some reason i cant get the website to load my messages but that could be just me, at this moment you cant disable notifications, not that much customization
i feel that it can be a great app given more time to improve on it but for right now i installed it tried it and uninstalled it because google voice is still better
Took a couple hours but it started working super smoothly. I don't like how it handles missed calls so now I use the messaging app for texts and what not and Google voice for voicemail.
Sometimes tthe messages don't sync but a force kill and app restart fixes it.
Sent from my SGH-I897 using XDA App
does this require a texting plan? currently I block all texts to and from my phone and just use GV, does this use data only for texts? I'm guessing AT&T wouldn't be that stupid...
it requires data and text but the data doesnt count unless you have a 4g plan (for now). just texts at some point. says so in the fine print.
camelontherun said:
it requires data and text but the data doesnt count unless you have a 4g plan (for now). just texts at some point. says so in the fine print.
Click to expand...
Click to collapse
Figures, GV for me!
Cool. I'm gonna give it a try.
Miui 1.9.23 w/V6 Ram script, 3g Booster & Kick Ass Kernel Tweaks
jgotti107 said:
Cool. I'm gonna give it a try.
Miui 1.9.23 w/V6 Ram script, 3g Booster & Kick Ass Kernel Tweaks
Click to expand...
Click to collapse
after you sync, give it a couple hours to settle (youll know when you only get notifications for the att app and not from the Android Messaging app).
Does this cost money to use like at&t navigator, at&t music, etc?
BenKranged said:
Does this cost money to use like at&t navigator, at&t music, etc?
Click to expand...
Click to collapse
no
10chars
Great timing for this app. I was debating purchasing a DeskSMS license but this is a good alternative.
this app is weird. i was kind of hoping for an app to sit in my sys tray so that i could see my texts from there and reply, like any other instant messaging app. This app requires you to log in to a clunky website to send and receive texts. the notifier app only tells you that you have messages.
It is clunky. Also expired my VM. ATT guy had no idea about the app or what it does and couldn't answer why the VM was expired. Seems that this app sets up another VM or sorts. Not crazy about the notifications either as they don;t seem to update when on the conversation...I dunno. Deleted it per the ATT service rep...funny really as one section has no idea what the other is doing.
I just get a message that says it can't complete the setup and I should contact AT&T support...
After you install the app and activate the service, this will change your voicemail retrieval number. If you used to call from another line to check your VM, you will need to call a different number from now on. Of course you also get Visual VM now.
I coud not access my mailbox, I was getting a prompt saying that my mailbox was not found, until I realized about this change. I fixed it by updating the call forwarding setting, under Android settings > call settings.
Tried it and don't like it. "Messages" app seems to take up a lot of RAM as well as battery. Made my phone a little laggy at times as well. How do I get my OLD voicemail back? I hate calling and having to enter my PIN # every single time to check messages. I used to be able to just click the notification icon and it'd go right through. Any help would be appreciated.
I had to call ATT to have the VM reset. It turned in to an hour long process with the ATT guy calling me back 3 times.
Edit..I take that back PIN still isn't working.
the app tells you that your voicemail will change. Its not a surprise by any means. If you want to change back your voicemail just ask that the give you basic voicemail. Takes two minutes. Just don't forget to set your greeting.
Sent from my SGH-I897 using XDA App

Google Voice

I cannot set Google voice as my voicemail provider.
When I try to set it it says "Failed to retrieve and save current forwarding number settings."
Does this have to do with ATT's new visual voicemail crap?
Any way to get around this?
cactusboy19 said:
I cannot set Google voice as my voicemail provider.
When I try to set it it says "Failed to retrieve and save current forwarding number settings."
Does this have to do with ATT's new visual voicemail crap?
Any way to get around this?
Click to expand...
Click to collapse
When you get the "Do you still want to make the change" hit yes. It says it errors but it does. If you finish out the set up, then make a call from another phone and it ignore and leave a message you will see it goes to Google Voice.
I just confirmed and this is what my Vivid does.
Navigate www.google.com/voice, go to settings, make sure your phone is listed.
Click on activate google voicemail on this phone and it will give you the number to enter on your phone (e.g. *004*1800XXXXXX#)
After that, download the google voice app, install, open it up and follow the prompts to install.
Big Dawg 23 said:
When you get the "Do you still want to make the change" hit yes. It says it errors but it does. If you finish out the set up, then make a call from another phone and it ignore and leave a message you will see it goes to Google Voice.
I just confirmed and this is what my Vivid does.
Click to expand...
Click to collapse
Did that. Then it reverts back to my carrier and says "Forwarding number change unsuccessful. Please contact your...."
dusty2422 said:
Navigate www.google.com/voice, go to settings, make sure your phone is listed.
Click on activate google voicemail on this phone and it will give you the number to enter on your phone (e.g. *004*1800XXXXXX#)
After that, download the google voice app, install, open it up and follow the prompts to install.
Click to expand...
Click to collapse
Thanks, but I am long past this point. Been using google voice for years. never had a problem on any of my other phones. Just the vivid...
cactusboy19 said:
Did that. Then it reverts back to my carrier and says "Forwarding number change unsuccessful. Please contact your...."
Click to expand...
Click to collapse
It will say its the carrier but it is not its Google Voice. I just confirmed again, mine does it just fine.
Big Dawg 23 said:
It will say its the carrier but it is not its Google Voice. I just confirmed again, mine does it just fine.
Click to expand...
Click to collapse
Nope still goes to ATT visual VM.
grrrrrrrrr
cactusboy19 said:
Thanks, but I am long past this point. Been using google voice for years. never had a problem on any of my other phones. Just the vivid...
Click to expand...
Click to collapse
I believe a valid workaround is to go to settings - call - call forwarding and set your "forward when unaswered" and "forward when unreachable" to your google voice number.
dusty2422 said:
I believe a valid workaround is to go to settings - call - call forwarding and set your "forward when unaswered" and "forward when unreachable" to your google voice number.
Click to expand...
Click to collapse
Thanks. that worked.
I had the same issue make sure your WIFI is on and then try it it should now work. Thanks
I had a similar issue, when I tried to change the "Voicemail Service" setting, it failed and gave me an error. But I just went in and manually changed the forwarding numbers to my Google Voice number and it worked just fine. So while the settings still say "My Carrier", it's actually using Google Voice.
bjg222 said:
I had a similar issue, when I tried to change the "Voicemail Service" setting, it failed and gave me an error. But I just went in and manually changed the forwarding numbers to my Google Voice number and it worked just fine. So while the settings still say "My Carrier", it's actually using Google Voice.
Click to expand...
Click to collapse
Me too. I tried to "contact [my] carrier" as it suggested, but they are clueless. I wonder where the issue really is (carrier/framework/google).
EDIT: Wow, ancient thread. Sorry. Thanks for nothing Google results.

[Q] Voice Mail Notifications

I have not been receiving voicemail notifications on my Turbo. I don't want to have to use Visual Voice Mail. Does anyone have any ideas? Please help, thanks
Did you set it up? This was the first phone I've had in a while that I had to set everything up again and until I did, I wasn't getting them either obviously. Also, make sure that the box to receive notifications is turned on for the app under setting-apps-vm.
I'm having the same problem. Google Voice wasn't picking up for some reason so I switched to VZW VVM and I just flat out don't get a notification even with them enabled. I have to go in and check to see if I have any VMs after I miss a call.
Superman36NYY said:
I have not been receiving voicemail notifications on my Turbo. I don't want to have to use Visual Voice Mail. Does anyone have any ideas? Please help, thanks
Click to expand...
Click to collapse
I had the same problem. I added you mail app and have been using it.
6Binford said:
I had the same problem. I added you mail app and have been using it.
Click to expand...
Click to collapse
Thanks for the help, I've decided to give Google Voice a try. I get text displays of the messages as well as the audio files to my email
You need to log onto your verizon account on your computer and then switch the voicemail. Go to the free one and not the visual voicemail. Something like that. I just looked and the interface changed and I can't find where to do it now. It is a plan feature.

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