Moto G 2nd gen XT1068 stops booting. - G 2014 Q&A, Help & Troubleshooting

Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".

Ptaahu said:
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Click to expand...
Click to collapse
You posted in the 1st gen moto g forum. The mods will move it to the correct place soon.

Ptaahu said:
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Click to expand...
Click to collapse
ok your phone is 100% recoverable if you can still get AP fasboot flash mode
i will sort instructions to help - as several ways to fix - 1st we try simple way
1) get to Ap fast boot mode (hold power and volume down until phone screen fully off and vibrates- count 1,2,3,4,5 and release release both button at same time - should be in AP fast boot mode)
2 use volume down (- ) minus to select recovery DO NOT touch power button
3) Use volume up (seems crazy but is the way) to enter recovery screen will go black
and the fallen android / red triangle comes up....
4) now hold power and quickly tap volume up... should enter recovery (this only works for lollipop) or for kitkat (use 4a)
4a)(optional for kitkat only) hold volume up and quickly tap power.... should enter recovery
5) in recovery volume down to wipe data/factory reset NOW use POWER to select (this take up to 5 mins to complete)
6) repeat with cache
7) reboot
phone should now work

Followed your steps
reefuge said:
ok your phone is 100% recoverable if you can still get AP fasboot flash mode
i will sort instructions to help - as several ways to fix - 1st we try simple way
1) get to Ap fast boot mode (hold power and volume down until phone screen fully off and vibrates- count 1,2,3,4,5 and release release both button at same time - should be in AP fast boot mode)
2 use volume down (- ) minus to select recovery DO NOT touch power button
3) Use volume up (seems crazy but is the way) to enter recovery screen will go black
and the fallen android / red triangle comes up....
4) now hold power and quickly tap volume up... should enter recovery (this only works for lollipop) or for kitkat (use 4a)
4a)(optional for kitkat only) hold volume up and quickly tap power.... should enter recovery
5) in recovery volume down to wipe data/factory reset NOW use POWER to select (this take up to 5 mins to complete)
6) repeat with cache
7) reboot
phone should now work
Click to expand...
Click to collapse
So I went recovery mode, did a factory reset and something strange happened..
It said ' E : can't ... /last log
E : can't ... /last call
E : can't .. /last ..
So i am assuming that it's something to do with motorola boot services, because it updated the day before this happened..
So now, I am trying to find the stock lollipop ota for my device and flash it!

Moto g 2nd gen stuck in boot
Hi everyone,
I have a moto g 2nd gen xt1064 us version, unlocked bootloader, code:3, the phone won't go past animation boot and blue motorola logo then shuts off. The screen turns black but i noticed a faint backlight on it and i have to press power button to completely shut it off.
Here is what i tried.
I booted into recovery and did a cache and data wipe, didnt work.
I flashed a stock firmware (5.02 btw) through fastboot with bootloader relock, everything went well, all steps successful but same result, wont go past anomation boot.
I noticed when i send lock bootlader command log says its successful but booloader is still unlocked
Any help would be appreciated and sorry for reviving this thread.

Same issue - Moto g First generation
The course of issue is the same.
The problem is that I am not able to access recovery (3rd step), it says
"Boot up failed"
Help.
---------- Post added at 08:11 AM ---------- Previous post was at 08:04 AM ----------
Ptaahu said:
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Click to expand...
Click to collapse
Same issue - first gen
Can you help me solve it..

still stuck....
reefuge said:
ok your phone is 100% recoverable if you can still get AP fasboot flash mode
i will sort instructions to help - as several ways to fix - 1st we try simple way
1) get to Ap fast boot mode (hold power and volume down until phone screen fully off and vibrates- count 1,2,3,4,5 and release release both button at same time - should be in AP fast boot mode)
2 use volume down (- ) minus to select recovery DO NOT touch power button
3) Use volume up (seems crazy but is the way) to enter recovery screen will go black
and the fallen android / red triangle comes up....
4) now hold power and quickly tap volume up... should enter recovery (this only works for lollipop) or for kitkat (use 4a)
4a)(optional for kitkat only) hold volume up and quickly tap power.... should enter recovery
5) in recovery volume down to wipe data/factory reset NOW use POWER to select (this take up to 5 mins to complete)
6) repeat with cache
7) reboot
phone should now work
Click to expand...
Click to collapse
Hi reefuge,
My moto g2 XT1068 was stuck on the morotola screen.
I unlocked the bootloader and flashed custom ROM 3 times now.
Every time it sticks on the 'warning bootloader unlocked' screen.
I found your instuctions above and managed to follow htose too but it is still sticking on the warning screen.
This is doing my head in at this stage
Any further suggestions.....please.........:fingers-crossed:

I pressed and hold power button and vol - button I didn't getting ap flash boot menu...
plz can anyone help me

Boylanator said:
Hi reefuge,
My moto g2 XT1068 was stuck on the morotola screen.
I unlocked the bootloader and flashed custom ROM 3 times now.
Every time it sticks on the 'warning bootloader unlocked' screen.
I found your instuctions above and managed to follow htose too but it is still sticking on the warning screen.
This is doing my head in at this stage
Any further suggestions.....please.........:fingers-crossed:
Click to expand...
Click to collapse
Same here, flashed 10 TWRP versions, no changes...
Flashed fix ¨warning¨logo, first boot was ok (only the logo) then again shows ¨warning logo¨
Flashed a entire original 6.0 ROM, no changes...

I have a Moto G2 and I woke up one day and it was off, when I tried to turn it on it wouldn't go past the "MOTOROLA" start up screen.
I have tried a soft reboot, hard reboot, factory reset, cache reset and I have done all of this with and without my SIM card in. I have done every step I could find but so far it won't move past. I know the phone itself is working because every time I call it my phone vibrates as if it were on. Is it time I just take it in or is there anything else I can do from home?

Happened to me too
This same thing just happened to my wife's Moto G 2nd Gen. When I try Wipe data/Factory reset, it says "formatting data...E: blkdiscard on partition /dev/block/platform/msm_sdcc. 1/by-name/userdata failedData wipe failed"
Anyone ever seen this before?

Ptaahu said:
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Click to expand...
Click to collapse
I have similar issue, phone drained to 0% battery and now I have no response from phone when I connect charger (wall charger and usb both I have tried). I even tried jumping to fastboot but failed to do so.
Any advice for me?
PS I have Moto G2 and battery drained to 0%, no screen no led works after connecting charger
---------- Post added at 07:09 PM ---------- Previous post was at 07:08 PM ----------
I have similar issue, phone drained to 0% battery and now I have no response from phone when I connect charger (wall charger and usb both I have tried). I even tried jumping to fastboot but failed to do so.
Any advice for me?
PS I have Moto G2 and battery drained to 0%, no screen no led works after connecting charger

Having this issue on my sister phone, I've had TWRP, I've managed to enter it, but I can't WIPE Data partition, I can't erase internal memory, cause it's giving me error, so I think the phone locked the mmc to read-only somehow...
Ok, so I've fastbooted to stock Marshmallow ROM (was on KitKat rom) but the phone yet have black screen of death, I think i'm gonna give it a shot and gonna open it up, remove the battery, let the phone without any charge and try again. Hope this helps.
Any other ideas?

Milan Chawla said:
I have similar issue, phone drained to 0% battery and now I have no response from phone when I connect charger (wall charger and usb both I have tried). I even tried jumping to fastboot but failed to do so.
Any advice for me?
PS I have Moto G2 and battery drained to 0%, no screen no led works after connecting charger
---------- Post added at 07:09 PM ---------- Previous post was at 07:08 PM ----------
I have similar issue, phone drained to 0% battery and now I have no response from phone when I connect charger (wall charger and usb both I have tried). I even tried jumping to fastboot but failed to do so.
Any advice for me?
PS I have Moto G2 and battery drained to 0%, no screen no led works after connecting charger
Click to expand...
Click to collapse
Yes, buy a new one, not Motorola this time
Tribes11 said:
Having this issue on my sister phone, I've had TWRP, I've managed to enter it, but I can't WIPE Data partition, I can't erase internal memory, cause it's giving me error, so I think the phone locked the mmc to read-only somehow...
Ok, so I've fastbooted to stock Marshmallow ROM (was on KitKat rom) but the phone yet have black screen of death, I think i'm gonna give it a shot and gonna open it up, remove the battery, let the phone without any charge and try again. Hope this helps.
Any other ideas?
Click to expand...
Click to collapse
Same for you, welcome to the read only memory club

Altomugriento said:
Yes, buy a new one, not Motorola this time
Same for you, welcome to the read only memory club
Click to expand...
Click to collapse
So, basically there's nothing we can do? Maybe swapping the MMC?

Tribes11 said:
So, basically there's nothing we can do? Maybe swapping the MMC?
Click to expand...
Click to collapse
Nothing at all, sorry
Enviado desde mi XT1575 mediante Tapatalk

Related

[q] [help] moto milestone bootloop at android logo

I have a Motorola milestone (second hand) and tried to load a update for it then i noticed the following problems:
- boot looping at the android logo
-when i tried going into bootloader i get a blank black screen
-when i go into recovery and try to update using "update.zip" i get a EOCD error and another time i get a authorization error
WHAT TO DO????
Come on dude,
Just search EOCD error, I think you will find at least 15 topics.
You lost root, Nedd to flash vulnerable recovery sbf. You will find latest instructions on nadalbak site.
You can find site inside his cm7 topic. Milestone android development.
Sent from my Milestone using xda premium
i'm fairly new to the milestone side, the version that is on the phone is 2.2
Everybody's instruction is to put the phone in bootloader mode and connect to the pc but i only get a black screen and then the phone restarts hence rsd lite not picking it up
Put it in recovery and try to flash another sbf, it should work.
Trough rsd lite.
try that just now and still no response on the pc, and i know the usb port is working because i charged the phone
Are you sure your drivers for phone are correctly installed?
Explain correctly installed?
yeah so what about when i try going into boot loader and get a blank screen?
In the early development of moto driver's phone wasn't recognised by rsd lite.
I didn't hear of that problem anymore though. The solution was to reinstall / install drivers again or try on another pc.
Cable could also be a problem.
Are you trying to enter bootloader with the cable connected to phone? If yes try without and after connect it.
The cable isnt the problem, im sure of that and i tried on two other laptops but they are 64 bit windows 7 but anyways why when i press "power+vol up + camera" i only get a black screen and not black screen with other milestones?
I'm thinking thats the problem or reason why rsd lite not picking up the phone cuz its not in bootloader mode
Ahhh
It took some time since last used bootloader.
But I think is power + x for bootloader.
==== update ====
my bad that's for recovery
oky just tested:
it's power + up key from keyboard
now when i first pressed the power i got a black screen, so i pressed the power again while holding the up key .. and voila:
bootloader 90.78
battery ok
....
good luck ..
when this happened to me i was shocked so much , but then i got it fixed so yay
sigh was trying that from lastnight but no luck
Does anybody have a video to how this done because i'm wondering if i'm doing it right cuz i'm still getting black screen when trying to go into bootloader, i pressed "power + up button on DPAD" and then pressed the power button again but still black screen
While the phone is off, hold the up button on the D-pad and press the power button. Do not let go of the up button until the bootloader screen comes up.
while the phone is off? i can't turn off the phone because its just looping so i take out the battery then put it in and press up and power button so is that the right way?
Yes,
If it doesn't work, for pre 90.78 bootloader I think it was another combination of keys.
Google it
Got it all wrong, the problem was that a app was installed and then the phone was restarted then the looping start at the android sign
no luck, the ways i see is the same as urs
reesieBennett said:
Got it all wrong, the problem was that a app was installed and then the phone was restarted then the looping start at the android sign
no luck, the ways i see is the same as urs
Click to expand...
Click to collapse
about the video:
found this on youtube:
bootloader:
http://www.youtube.com/watch?v=xjQcvg3Eplc
recovery:
http://www.youtube.com/watch?v=H3Vl9NbU6Ag&feature=related
if you enter recovery try wiping everything / factory reset and see if it get into android.
other than this i haven't got any other idea,
it is possible to reboot it with adb if you got a rom that supports adb at boot. ex CM7. cm6 and froyo rom not sure but this is a long shot.

[Q] Stuck on Htc Logo and can not power off

Hi Everyone;
I unlocked my phone for flashing custom rom. After unlocking i reebooted it and was normal. Then i flashed cwm via htc one toolkit. It was successfull as well. Then i go to cwm and made factory reset + wipe cache + dalvik cache. Then i go to install zip from sd card but i could not find my rom file. Thought, it was deleted while unlocking device. Then decided to reboot phone again to copy rom file into the phone and reboot.
But, when i rebooted phone from cwm, it stuck on HTC Logo( Quietly Brilliant screen). Waited sometime, but nothing happened. Then i tried to power off it and boot into bootloader or recovery. I press and hold power button but it does not respond anyhow. When i am holding power button ,back and home buttons are blinking but nothing happens. Almost five minutes i waited as holding down power button but phone does not power off anyhow. i tried all methods like vol down + power, vol up + power and both volume keys + power. But really nothing happens, just blinking back and home buttons. That's all.
I can not simply power off device. :crying:
I also tried boot device via fastboot commands but it says "waiting for device" means computer does not recognize device.
Guys, i need an urgent help. Please...
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
skinsfanbdh said:
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
Click to expand...
Click to collapse
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
Click to expand...
Click to collapse
First thank you for your quick reply. Unfortunatelly, power+vol down does not work at all. Maybe i tried 50 times.
Anyhow, after battery die. How can i boot into bootloader. I mean, can phone be charged again in this situation? Also, even if i manage to boot into bootloader or recovery how can i put custom rom file into phone. Actually, i did not use sideload or whatever you mentioned before.
I am serouisly confused now and don't know what to do.
Anyhow, as you said, firlst i need wait to battery die i think. Then i will report back whats happen.
Thank you again btw.
Blue_Shine said:
First thank you for your quick reply. Unfortunatelly, power+vol down does not work at all. Maybe i tried 50 times.
Anyhow, after battery die. How can i boot into bootloader. I mean, can phone be charged again in this situation? Also, even if i manage to boot into bootloader or recovery how can i put custom rom file into phone. Actually, i did not use sideload or whatever you mentioned before.
I am serouisly confused now and don't know what to do.
Anyhow, as you said, firlst i need wait to battery die i think. Then i will report back whats happen.
Thank you again btw.
Click to expand...
Click to collapse
yes your not the first person with this problem. hold power+vol down to get into bootloader. press power button in bootloader to get in fast boot mode. use all in one toolkit to erase cache and side load rom. i recommend all in one toolkit because it automates the process. just select the option then follow on screen steps
Good to hear that i am not the first person That means somehow there is a solution i beleive. Still waiting for battery die. even i had 50 percent battery at the begining but still it holds on I never say again htc battery is bad
I exeprienced that stucking on boot logo several times before with my other htc phones but holding power + vol down/up worked always. This is the first time for me that i faced with power button can not power off device.. Well, ,i hope i wish i can handle out this problem. Definetley with your help.
Regards,
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Deeva said:
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Click to expand...
Click to collapse
Did you read the other posts in this thread? The way you do a "battery pull" on this phone is to HOLD the PWR + VOL DOWN button for ~15seconds. Your capactivie buttons will blink, too. On my device, it took exactly 15seconds to reboot. There have been some reports of some phones that get so stuck that you just have to wait until the battery dies and charge it back up.
Alternatively, if the computer is recongizing it, try to adb reboot recovery to try and get into the recovery.
Deeva said:
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Click to expand...
Click to collapse
no. if it turns on you should be ok. try holdind power+vol down to get into bootloader then try toolkit if it just stays on waiting for device press power button to get into fastboot mode from bootloader
skinsfanbdh said:
yes your not the first person with this problem. hold power+vol down to get into bootloader. press power button in bootloader to get in fast boot mode. use all in one toolkit to erase cache and side load rom. i recommend all in one toolkit because it automates the process. just select the option then follow on screen steps
Click to expand...
Click to collapse
hi again. this morning my battery finally out. Then i put my phone to the charger and started it in fastboot mode( that is a good new) Then i left it for 20-30 minutes to charge a little bit for flashing custom rom.Then i went to recovery and started adb sideload. Sideload was succesful and finally came to aroma installer of trickdroid. I chose my installation options and started to flash rom but process was frozen on 10 percent. It was saying unmount system, unmount cahce and both of them has notification as "already unmounted". But installation was not going on. Then again i tried to go back fasboot mode again by press and holding power+vol down but unfortunatelly lights are blinking but nothing happens again. I think i need to wait to battery die again.
Isn't it quite weird? Why power+vol down combination does not work for me anytime? So, do i need to wait for battery die in every frozen? Do you have any ideas or comments ?
Do i need to go back to stock first ?
EDIT : Battery was out again and i tried once more. This time installation (trick droid) was successful but it frozen at the end this time. And unfortunatelly i can not restart (power+vol down) it again again Holy crap, i am really pissed off with this problem.
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Guide me with steps please
Blue_Shine said:
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Click to expand...
Click to collapse
Hi, I have the same problem now and I let my phone die but when I put it to charge and try to go in bootloader, it's doesn't go and gets stuck at the logo again.
Would you please guide me with the steps how u fixed your phone?
Blue_Shine said:
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Click to expand...
Click to collapse
Do u fix it,i have same problem.on Zenfone max.after successfully rom installation i reboot my phone thn it stuck on resurrection remix logo,then i go into recovery,and mount the stock image without wiping.then twrp showed that image installation successful.thn i reboot it in recovery but it stuck on asus logo.what can i do right now?
Fix it
skinsfanbdh said:
no. if it turns on you should be ok. try holdind power+vol down to get into bootloader then try toolkit if it just stays on waiting for device press power button to get into fastboot mode from bootloader
Click to expand...
Click to collapse
Today i fixed it via asus flash tool.with the right steps it can be flash to stock with no problem
What should I do if I can't even get to the boot screen? I tried holding down the power and volume up buttons, but it just restarts and goes back to the same HTC load screen, what do I do????

My phone isn't going into boot mode and won't turn on either.

My Moto G (2nd Gen) stopped charging 2 days ago. I tried every solution but it just wouldn't charge. So when it completely drained out, I got into boot mode and tried the recovery option. But the screen would just go black after I selected it.
I started the boot mode many times (by holding the volume down key and the power key) and it would show the different option, i.e., normal reboot, recovery, factory, etc.
Now, my device isn't even going into boot mode. I tried charging it for several hours and still nothing.
If I get it into boot mode, I will try to restore stock firmware and unbrick it. But first I need to get it into boot mode. Please help me. Thanks in advance.

Bricked Huawei P9

Hello,
after a couple of attempts at installing TWRP recovery, some successful, some not, a ROM reinstall and finally this last factory reset, my Huawei P9 phone is stuck at what appears to be boot or restart loop. It is interesting however that I am unable to turn off the phone at all and it's been like this for an hour. At first, TWRP recovery wouldn't boot but the OS would. Then I did factory reset and phone restarted. Since then it won't boot or turn off. When I hold the power button to turn it off, it vibrates once, then vibrates again and then Huawei logo is displayed. After that a message that says "Your device has been unlocked and can't be trusted." & "Your device is booting now..." which is normal since I unlocked my phone bootloader, but the problem is that it is just stuck there.
It stays there forever, screen on, phone on, can't restart because it comes back to the same point, can't turn it off since battery is impossible to take out... Any hope? I bought the phone a couple of days ago and this is really bad... Help!
Edit: In case someone else stumbles upon similar situation - after trying everything possible with these 3 buttons I had available (vol+- and power), I have managed to boot by (I THINK) holding the power button for 10 secs but releasing it really fast after the screen turns off and BEFORE the first vibration happens.
Edit 2: Now I have the same problem again and I can't seem to get the right button "combo" to pass the booting phase like I did some hour ago... Any ideas?
Edit 3: It appears that the ROM I have flashed caused problems with TWRP - after I got an SD card, managed to put stock ROM (http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818) on it and then did force upgrade, the phone booted successfully.
Step by step:
1) Drained battery to 0% and forced phone to turn off (otherwise it would vibrate twice and get stuck loading TWRP if I tried to turn it off using power button)
2) When I plugged it in and it got some battery power it started, avoided TWRP and regularly booted the OS (which was causing problems with TWRP in my case I think). If you don't have any OS, do not recharge or turn on your phone until you have prepared and put SD card into the phone
3) Downloaded and extracted the dload folder from the P9 stock ROM archive (http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818) to root directory of SD card
4) Unplugged and turned off the phone using OS Shutdown option
5) Turned it on by holding power, volup and voldown buttons together - "Your device has been unlocked and can't be trusted. Your device is booting now..." message appeared so I thought it was stuck again and was about to hang myself, but then the OS upgrade started (if it doesn't work right away, try restarting the phone with power, volup and voldown buttons held together again)
6) Upgrade was successful but the phone wouldn't boot without complete factory reset, after which it booted normally. Bootloader was relocked, then I updated to the latest stable EMUI (4.1.1) and life returned to normal.
BUMP
I can access Fastboot&Rescue mode and use abd (but phone is not rooted). Other than that I can't get to repeat what I did when I managed to boot the phone previous time this happened some hours ago... Can anyone post all volume+- and power key combinations which I can try?
Any other ideas more than welcome...
Guys can someone help with this. I'm having the same sort of issues. I have flashed an update and now I have lost touch on the screen. I can't even use twrp because the touch is not working.
Please can someone advise.
Sent from my SM-G928F using Tapatalk
Vernicht said:
BUMP
I can access Fastboot&Rescue mode and use abd (but phone is not rooted). Other than that I can't get to repeat what I did when I managed to boot the phone previous time this happened some hours ago... Can anyone post all volume+- and power key combinations which I can try?
Any other ideas more than welcome...
Click to expand...
Click to collapse
After getting an SD card (everything I did so far was using internal storage) and putting stock Huawei P9 ROM on it (Android 6 and EMUI 4), then shutting down (forced by draining battery) and doing force upgrade (vol+ and vol- held after power up) I have managed to (upgrade and) boot my phone and get it back to normal again. If anyone needs more detailed explanation on how I solved this, feel free to ask.
Open bootloader again, i had the same problem few days ago
Yes please vernicht. My touchscreen has stopped responding after flashing an update.app using DC Phoenix.
I really need to get the phone back to normal.
Thanks in advance
Sent from my SM-G928F using Tapatalk
nscxp2005 said:
Yes please vernicht. My touchscreen has stopped responding after flashing an update.app using DC Phoenix.
I really need to get the phone back to normal.
Thanks in advance
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
Can you boot into OS? Please provide more exact details.
How I got out of the TWRP(?) boot loop: I couldn't take out the battery, but I have managed to drain it to 0% by letting the phone stay on for hours thus eventually shutting itself down. After that I have charged it and then powered it up. It didn't attempt to boot TWRP (no loop) but instead booted back the OS. After that I could regularly restart the phone and do all operations without getting stuck in loop, which allowed me to issue force upgrade command using hardware power up/down buttons.
Nope. I manage to flash it with DC Phoenix fully but it just keeps boot looping and going back to the Huawei logo. Then after that if goes into its recovery menu and the only my to use the menus is with the volume keys.
Sent from my SM-G928F using Tapatalk
nscxp2005 said:
Nope. I manage to flash it with DC Phoenix fully but it just keeps boot looping and going back to the Huawei logo. Then after that if goes into its recovery menu and the only my to use the menus is with the volume keys.
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
Are you able to put files on your SD card? If yes, you can try putting stock ROM on it and then force force upgrading (hold vol+ and vol- together after power up). It should overwrite everything and boot up.
I have done this but it won't even force flash the stock rom. It gets to 5% and says 'system error'
I followed your suggestion to let the battery drain and then I charged it fully, but when charging it got to 1% and rebooted the phone into eRecovery.
I wish I could get this phone fixed and back to normal.
Sent from my SM-G928F using Tapatalk
nscxp2005 said:
I have done this but it won't even force flash the stock rom. It gets to 5% and says 'system error'
I followed your suggestion to let the battery drain and then I charged it fully, but when charging it got to 1% and rebooted the phone into eRecovery.
I wish I could get this phone fixed and back to normal.
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
Did you use this stock ROM for P9 (if it's EVA-L09 like mine) or something else?
http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818
It worked fine with force upgrade for me, while some other ROMs didn't.
Do you have Wipe cache and data/factory reset options available in eRecovery, did you try that?
I'll try that. The only problem I have is my touchscreen won't respond under eRecovery. I have to use the volume and power key to navigate. Any idea what's happened there?
Sent from my SM-G928F using Tapatalk
nscxp2005 said:
I'll try that. The only problem I have is my touchscreen won't respond under eRecovery. I have to use the volume and power key to navigate. Any idea what's happened there?
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
It will probably return to function after you restore to stock ROM. Until then you can use power button to select items in eRecovery if needed.
Btw I have edited my original first post in this thread with step by step guide on what I did in my case.
Thank you Vernicht for all your help.
I finally manage to get the phone fully working again. I also managed to get it changed from C900 to C432, lock the bootloader and join the beta.
Thank you so much again. It's very much appreciated.
Merry Christmas too
Sent from my SM-G928F using Tapatalk
Hi nscxp2005
how did you manage that?
i have the same Problem.
i have done a "Wipe Cache" and a factory reset.
i have copied the "update.app" from PauloBrien zip on a sd card in a folder named dload.
then i have done a Force flash -> it goes to 5% an says Invalid File.
when i look in the device with DC Phoenix it says it is a EVA-L09C900B136
Why have i done that?
My wive have the EVA-L09C432B136 and i updatet it OTA to Nougat.
i thought i could switch to that version to get the new Nougat but something went wrong......
thanks in advance and sry for my english =)
trx850 said:
Hi nscxp2005
how did you manage that?
i have the same Problem.
i have done a "Wipe Cache" and a factory reset.
i have copied the "update.app" from PauloBrien zip on a sd card in a folder named dload.
then i have done a Force flash -> it goes to 5% an says Invalid File.
when i look in the device with DC Phoenix it says it is a EVA-L09C900B136
Why have i done that?
My wive have the EVA-L09C432B136 and i updatet it OTA to Nougat.
i thought i could switch to that version to get the new Nougat but something went wrong......
thanks in advance and sry for my english =)
Click to expand...
Click to collapse
Did you manage to fix this issue??
---------- Post added at 10:55 PM ---------- Previous post was at 10:52 PM ----------
Hi Guys, hope you can help
I have got an P9 EVA-L09 which I tried to update to B378 but failed and now it stuck in a boot loop and won't recover using the phone.
I have tried to download the update mentioned above and doing a forced recovery on the phone Power + VOL+ + VOL- but no luck, gets 5% and fails.
Would like some help please.
Hello, I have the same problem, I tried to install Lineage 14.1 and it didn't work. Then i tried to go back to EMUI 5.0 and i just all fell apart. No i have no android on my P9 (cos i wiped all data and the system through TWRP 3.1.1.1), and now my touchscreen doesn't work. When i try to force install, it blockes on 5%. Anyone have any idea on how to fix it? Thanks
weineckcobra said:
Hello, I have the same problem, I tried to install Lineage 14.1 and it didn't work. Then i tried to go back to EMUI 5.0 and i just all fell apart. No i have no android on my P9 (cos i wiped all data and the system through TWRP 3.1.1.1), and now my touchscreen doesn't work. When i try to force install, it blockes on 5%. Anyone have any idea on how to fix it? Thanks
Click to expand...
Click to collapse
Inatall System via Srk Tool
Bricked my P9 while trying to remove branding.
Vernicht said:
Hello,
after a couple of attempts at installing TWRP recovery, some successful, some not, a ROM reinstall and finally this last factory reset, my Huawei P9 phone is stuck at what appears to be boot or restart loop. It is interesting however that I am unable to turn off the phone at all and it's been like this for an hour. At first, TWRP recovery wouldn't boot but the OS would. Then I did factory reset and phone restarted. Since then it won't boot or turn off. When I hold the power button to turn it off, it vibrates once, then vibrates again and then Huawei logo is displayed. After that a message that says "Your device has been unlocked and can't be trusted." & "Your device is booting now..." which is normal since I unlocked my phone bootloader, but the problem is that it is just stuck there.
It stays there forever, screen on, phone on, can't restart because it comes back to the same point, can't turn it off since battery is impossible to take out... Any hope? I bought the phone a couple of days ago and this is really bad... Help!
Edit: In case someone else stumbles upon similar situation - after trying everything possible with these 3 buttons I had available (vol+- and power), I have managed to boot by (I THINK) holding the power button for 10 secs but releasing it really fast after the screen turns off and BEFORE the first vibration happens.
Edit 2: Now I have the same problem again and I can't seem to get the right button "combo" to pass the booting phase like I did some hour ago... Any ideas?
Edit 3: It appears that the ROM I have flashed caused problems with TWRP - after I got an SD card, managed to put stock ROM (http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818) on it and then did force upgrade, the phone booted successfully.
Step by step:
1) Drained battery to 0% and forced phone to turn off (otherwise it would vibrate twice and get stuck loading TWRP if I tried to turn it off using power button)
2) When I plugged it in and it got some battery power it started, avoided TWRP and regularly booted the OS (which was causing problems with TWRP in my case I think). If you don't have any OS, do not recharge or turn on your phone until you have prepared and put SD card into the phone
3) Downloaded and extracted the dload folder from the P9 stock ROM archive (http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818) to root directory of SD card
4) Unplugged and turned off the phone using OS Shutdown option
5) Turned it on by holding power, volup and voldown buttons together - "Your device has been unlocked and can't be trusted. Your device is booting now..." message appeared so I thought it was stuck again and was about to hang myself, but then the OS upgrade started (if it doesn't work right away, try restarting the phone with power, volup and voldown buttons held together again)
6) Upgrade was successful but the phone wouldn't boot without complete factory reset, after which it booted normally. Bootloader was relocked, then I updated to the latest stable EMUI (4.1.1) and life returned to normal.
Click to expand...
Click to collapse
I have the same issue after flashing the rollback package from the official huawei site. The phone isn't rooted, it just had a branding for some odd reason. So I installed the C432B182 but somehow ended up with a C900B... firmware. So I installed the Rollback package C900B300 using the 3 button method. It said successfull but ever since I've been stuck in the same loop. At the logo. Trying to enter recovery mode (Volume Up + Power) or Force flash any of the firmwares (stock C432.. or rollback C900) doesnt succeed. It wont attempt. Only vibrates as you described and turns the screen off for a second before entering the same loop again.
How did you manage to enter the flash Menu??
Thanks in advance and hope you can help.
SherifSabet said:
I have the same issue after flashing the rollback package from the official huawei site. The phone isn't rooted, it just had a branding for some odd reason. So I installed the C432B182 but somehow ended up with a C900B... firmware. So I installed the Rollback package C900B300 using the 3 button method. It said successfull but ever since I've been stuck in the same loop. At the logo. Trying to enter recovery mode (Volume Up + Power) or Force flash any of the firmwares (stock C432.. or rollback C900) doesnt succeed. It wont attempt. Only vibrates as you described and turns the screen off for a second before entering the same loop again.
How did you manage to enter the flash Menu??
Thanks in advance and hope you can help.
Click to expand...
Click to collapse
Hello!
At me too such problem. When charging to sit at 0% and plug it into the charger, it immediately turns on and goes into the system, then the screen is worth a long logo. I have a phone EVA-L09C627B150.
Help me find my full version! Or I can use this version by reference https://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818
Sorry for my English!

Huawei p9 lite 2017 bootloop

Hello, my young brother just bootlooped his new phone, he tried to root the device.
He was following this tutorial - https://forum.xda-developers.com/huawei-p9lite/how-to/guide-unlock-bootloader-twrp-root-t3405701
Unlocking bootloader went fine, then installing TWRP went (probably) fine, then the phone needed another factory reset. And since that moment, there is just "Your device has been unlocked..." and we can't do anything. Going to recovery is impossible. The battery is above 50% so waiting for it to go down on its own will take over a week.
We have a backup made with HiSuite.
I'm not really into huawei, so I've not a single clue what to do. Please, help us guys. Thanks in advance.
Search for firmware flashing with dload method.
Sent from my EVA-L09 using Tapatalk
I'm not any good at such things, really. I don't want to brick the phone, that's why i'm asking you for help. And your help didn't enlight anything, really. So sorry for my ignorance, but I would be greatful if you could explain it in easier way. Thanks in advance.
Just HOLD Volume Down & Power Button Together . Realese Power Button & HOLD Volume Down button when Huawei Logo Appear than You reboot to TWRP(If Install)
Just cheack TWRP installed or not
It's not installed. I have no idea how to boot into system, it just loops. I can't even enter fastboot mode.
ethernity7 said:
It's not installed. I have no idea how to boot into system, it just loops. I can't even enter fastboot mode.
Click to expand...
Click to collapse
Turn of your phone than HOLD Volume Down button than connect to usb than yout phone reboot into fastboot
That's what I try to do. Fastboot doesn't load when i hold volume down + power. I can't turn the device off because it just continously starts over and over again. The phone starts normally when battery goes down completely, system loads but then phone goes off due to lack of battery.
ethernity7 said:
That's what I try to do. Fastboot doesn't load when i hold volume down + power. I can't turn the device off because it just continously starts over and over again. The phone starts normally when battery goes down completely, system loads but then phone goes off due to lack of battery.
Click to expand...
Click to collapse
Sent me a massage after you going to Fastboot
I can't enter fastboot, it doesn't start. It just restarts and i see the screen "phone has been unlocked and can't be trusted, phone is booting..." something like that.
you cant enter fastboot, if you have not... do you even know, what you need to do, to enter fastboot? there is more than two thing to do, so, does you realy know what need to do ? call all thngs you need to do, to enter fastboot please.
got similar problems, because i instaled wrong custom recovery.
there are 2 sugestions, got in fastboot, im sure, its working if do it properly and instal proper recovery, for your model. second, use dc phoenis here
ps. why this post are in p9 not p9 lite forum?!
Well, I plug the device to PC using usb cable and when it's bootlooping I hold volume down and power button. That's how i was entering fastboot before. Now it doesn't work.
I've got stock recovery.
hold power button ~30 sec, force restart. even then nothing? well, if fastboot not working, then its gone. Ofcorse, there need to be a way, how you put on board files to work software, but im sure, thease things have only huawei.
The phone is just bootlooping, nothing else. If the battery goes down and i plug it to its charger I'm able to boot normally into the system. But once i try to turn it off it bootloops again.
ethernity7 said:
Well, I plug the device to PC using usb cable and when it's bootlooping I hold volume down and power button. That's how i was entering fastboot before. Now it doesn't work.
I've got stock recovery.
Click to expand...
Click to collapse
Turn of your phone than HOLD VOLUME DOWN & CONNECT TO USB
---------- Post added at 11:03 AM ---------- Previous post was at 11:01 AM ----------
ethernity7 said:
The phone is just bootlooping, nothing else. If the battery goes down and i plug it to its charger I'm able to boot normally into the system. But once i try to turn it off it bootloops again.
Click to expand...
Click to collapse
Sent me friend request on Facebook www.facebook.com/Rakhib.Mistry
I will tell you how to Unbrick. Don't worry i will want money from you
I can't turn it off. It automatically turns itself on and catches bootloop. I just wrote that fastboot doesn't load at all

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