Moto g xt1064 3G hardware problem! I guess!! - G 2014 Q&A, Help & Troubleshooting

Hi all, i tried like everything turning the stock version of android like ten times, custom ROM and stock versions, but nothing 3g won't work, only E or G,,, and without turning wifi on, the bars remains orange all the time (like the network is being used)
and when i set the WCDMA only i end up without network on my phone!!
so that's definitely a hardware problem!!
so oo hhuuuu luck me!!
but, what's the fix for all this?? does anyone dissembled the device and knows where the hell is the 3g antenna or network antenna and how to order a new one and change that or fix that ??

mr-bledi said:
Hi all, i tried like everything turning the stock version of android like ten times, custom ROM and stock versions, but nothing 3g won't work, only E or G,,, and without turning wifi on, the bars remains orange all the time (like the network is being used)
and when i set the WCDMA only i end up without network on my phone!!
so that's definitely a hardware problem!!
so oo hhuuuu luck me!!
but, what's the fix for all this?? does anyone dissembled the device and knows where the hell is the 3g antenna or network antenna and how to order a new one and change that or fix that ??
Click to expand...
Click to collapse
It must be problem with your network provider , try using a different sim!

tbiwalkar said:
It must be problem with your network provider , try using a different sim!
Click to expand...
Click to collapse
tried... it's deffinetly a hardware problem!!
I bought it in US but i live in EU. it was like that since the beginning!

mr-bledi said:
tried... it's deffinetly a hardware problem!!
I bought it in US but i live in EU. it was like that since the beginning!
Click to expand...
Click to collapse
The x1064 is the US model. There is a different global model for use outside the US. Europe uses different bands for the 3G than the US, so that might be the source of your problem.

mr-bledi said:
Hi all, i tried like everything turning the stock version of android like ten times, custom ROM and stock versions, but nothing 3g won't work, only E or G,,, and without turning wifi on, the bars remains orange all the time (like the network is being used)
and when i set the WCDMA only i end up without network on my phone!!
so that's definitely a hardware problem!!
so oo hhuuuu luck me!!
but, what's the fix for all this?? does anyone dissembled the device and knows where the hell is the 3g antenna or network antenna and how to order a new one and change that or fix that ??
Click to expand...
Click to collapse
What thisisjason said, for 3G India uses mostly the 2100mHz band and the Americas use 1700/2100

mother of the US
i take back at least that is broken
found this
an apologize for motorola and google

My moto g 2nd generation xt1064 not working 3g and my cellular data was on 3g and in wcdma preferred mode. But showing the E sign... I tried alot ..my android is 6.0 ..I think android problem? Plese help me.

Related

Getting tired of this, please help on 3g :(

Hi all, i have searched for this problem and nothing
When i try to make a video call, says allways the 3g ins not avaliable
What i need to do? need help please! :/
P4k1t0 said:
Hi all, i have searched for this problem and nothing
When i try to make a video call, says allways the 3g ins not avaliable
What i need to do? need help please! :/
Click to expand...
Click to collapse
For video calling u have to be in 3G coverage are. Do u have 3G icon in the upper bar of you screen?
No it doesnt appears the icon of 3g
When i do a reset on my pda, the 3 first seconds the pda is in 3g mode and after that the pda goes for G only
Can you help-me please?
P4k1t0 said:
No it doesnt appears the icon of 3g
When i do a reset on my pda, the 3 first seconds the pda is in 3g mode and after that the pda goes for G only
Can you help-me please?
Click to expand...
Click to collapse
Did you go into comm manager to make sure 3G is turned on? It appears you are using Dutty's rom, and as such should have posted this question in there. Anyone who could help you would have seen it in there. and then we wouldn't be frustrated that you created a new thread for this. Which is against the SOP around here.
YEs the 3G is turned ON, and i'm using Duttys rom! :/
Can someone help-me? I have searched a bit and dont have found anything
P4k1t0 said:
YEs the 3G is turned ON, and i'm using Duttys rom! :/
Can someone help-me? I have searched a bit and dont have found anything
Click to expand...
Click to collapse
Well i'm not sure what else would cause you not to get 3G, except maybe a hardware defect, if you changed the band, or perhaps there is no 3G in your area.
To answer your question, if it stays 3G for a couple seconds and goes to G that definately means you DON'T have 3G in your area.
Kraize
Kraize92 said:
To answer your question, if it stays 3G for a couple seconds and goes to G that definately means you DON'T have 3G in your area.
Kraize
Click to expand...
Click to collapse
Yeah i haved just thinked on it :/ Its badly
Well i will go to my network providor, to see if they resolve my problem!
Thanks for your time, i will report some news soon
When 3G was first set up in the country where I live, something like that would happen. It seemed to be the network not letting me roam into it because I had a GSM pre-3G SIM card. The problem solved itself when the network provider offically "turned on" it's 3G service. So I believe you might be experiencing a network related problem. Even if there is 3G coverage, your GSM account might not be eligible for 3G service or you might need a newer SIM card.

my Kaiser do not work with 3G only works on GSM

Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Might kinda help to tell folks where you live. Country? State/province?
UK,London
thnx for your reply i live in London,United Kingdom
Signal lost, this might help...
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Hi there nunu,
I had the same problem, went back to the store and nope not a known problem.... So I started to troubleshoot this
1. normal G connection
2. 3G appears or even H
3. signal lost and after 30 sec. the cycle starts again.
what worked for me was the changing the of the radio version. I am currently in the Netherlands and here the NEON_Radinly_1.65.24.36 works fine, I confirmed it by loading a rom with a different radio in it and the result was again the same.
hope this helped in any way...
Let me (us) know.
-------------------------------------------------------------------
life is good, but life get's much better with a Kaiser
are you trying to connect with [email protected] / cingular1 ?
this is the kinda information you should have put in your first post
I use the above and have zero problems in Philadelphia
My 3G went out for like a day here (Phone only worked on Edge), then it started working again. Cellular carriers do have outages from time to time. Has it been a long while since it stopped working?
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Flash to a different compatible radio. If you do not get 3G/H service back, then you have a hardware issue with your radio, and will need to have the phone serviced.
what newtwork are you on?
have you tried your sim in a different handset?
what happens when running in gsm only mode?
in settings phone network change selection to manual and tap find networks and reselect network (this is known as a manual roam) does this make a difference?
Same here!, im in montreal, canada with Rogers, and in 3g doesnt work, it detects the 3G network, but as soon as i try to make a call or go on the internet it looses the signal and i have to go on GSM mode.
and i'm using LKDV12 but i still had the same problem on AT&T Original rom, and Dual V2.
Anyone?
Major problem --
I have been travelling round the world for a year and have the same problem, Have tried many radios, if I use 3G( wscdma) or auto band then the signal drops everytime i try to make a call, and no data is possible however if I use gsm only data and voice work fine, thease symptoms are on many networks, Chile, Easter Island,Tahiti, NZ, Fiji, Optus ( OZ ), and m1 ( singapore ),
Radios tried
EMO 1.71.09.01
Neon 1.65.24.36
1.65.21.18 ( att )
I even loaded the generic dopod rom + radio and it didnt seem to help.
Is it possible something low level has changed whilst doing all this flashing ?
Or could the Hard SPL affect something.
I always try to buy a 3G USIM in each country and test the sim in a backup G800 to ensure the carrier has enabled 3g data okay.
Phone is Kaiser ( HTC TytnII )
ROM is varied but and usually lorentis series roms -- L26 12 light atm
Symptoms, 3G icon shows but data wont connect, if you try to call radio strength bar drops to zero and cell communications are lost , sometimes reestablishes comms but often needs soft reset to band switch to work.
If 3G icon not showing all calls and GPRS data works Okay.
Personally I would not expect this to be a hardware failiure as many others are experiencing teh same fault and for working hardware to fail in use is more erratic in the failiure mode, but a low level register, or some other type of protocol corruption could easiliy be the cause......
The proven "high GPS current consumption in standby" issue is also present as it seems to be on all Kaisers but afaik the root cause of this was never resolved either .....
my Kaiser do not work with 3G only works on GSM NEED HELP
HI I´m from mexico telcel gsm band and the same problm works on my kaiser tried changing the rom put the htc rom again the radio too
settingsROM 1.62.502.0 WINDOWS MOBILE 6 BUILD 1828.0.4.4
RADIO 1.27.14.09
PROTOCOL 22.45.88.07H
by the way how can i make it work on gsm only or edge or other than 3g that doesn't work
tks for your assistance iñm getting frustrated
edge
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
i have the same problem did you make it work how you set a gsm band instead of the 3g on the phone tks for your assis
dr.vogel
I have the same problem. Already had it with WM6.0 original HTC ROM (Finnish ROM, but language set to English). Then sent it to service. It came back, they said they "reapplied software or smth" and it worked after that. Then after 6.1 update again, the same problem (even with the latest updated Radio ROM).
When I set band selection to auto, it picks up 3G or even H but tends to loose it and definetly looses connection to network if I try to make a call. Can't take any incoming calls either.
It works ok when I force it to use GSM (EDGE for data) on Band selection tab, in phone properties.
I probably won't bother taking it to service anymore cause there is no local service here in Estonia, they ship it to Finland and it will take a minimum of 3 weeks...
... so I'm waiting for Xperia X1 and hope it's not as much HTC.
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showthread.php?t=335074
Hardware problem, repair needed and unavoidable to get 3G functionality back.
I have the same problem.
I bought an O2 Stellar (Kaiser) from a work colleague and it worked fine on 3G/Auto on the day I bought it.
The next morning, when I switched on the phone, it had exactly the symptoms described (i.e. it would only work if forced into GSM mode).
My colleague took it back to O2 under warranty.
1 week later, it was returned as 'fixed', but it actually still had the problem, so my colleague returned it again to O2.
Another week later, O2 provided a replacement unit under warranty.
The replacement worked fine, until the next morning when I turned on the phone and had to force it into GSM mode again because it wouldn't work in 3G/Auto mode.
I'm on 3 in the UK and I suspect the problem is something to do with the roaming onto Orange GSM which happens when there is no 3G signal from 3UK. However, on the day each of the units worked, it was switching between 3G and GSM repeatedly because the 3G signal is fairly poor in my office.
I'm now waiting for my colleague to return from his holiday so that he can return this unit to O2 and we'll see if we get another replacement. If we do, I'm very reluctant to actually use it - I think I'll probably just sell it on and get something different. Shame because I really like the Kaiser.
as mentioned before, another thing that you should've tried is to call the helpline and see if there's an outage in your area. I've been experiencing the same problem in a very particular area (3G hand-off to EDGE problem only happens on campus). Tried different radios and problem still exist, so I gave them a call today and turned out that there is an outage here.
In my case, it's not caused by a network outage - 3G works fine on my Hermes in the same locations.
Good thought though.
Relax boys...I have'd the same problem... The only solution is to go with your phone for warranty return. There they will change your TyTN II mother board and all will be ok. IT IS THE ONLY WAY.
PS do the same thing I did http://forum.xda-developers.com/showthread.php?t=418375
i post this thead and the solution
i post this tread an the solution came on tha answer of various of you great ideas i get the solution changing the rom and the wm to 6.1 and the rom is the dutty's it has worked almost perfectly in any wy itested only some install on the gps progrms but no mayor problem tks all you friens for a great support
The same thing has happened to me as well (Orange UK).
Initially I thought that it was an outage in my area as my friends had problems connecting to 3G as well, but their problem has been fixed but I still cannot.
I'll be contacting their tech support dept. later today and I'll post back.

[Q] WCDMA Can't Detect

i bought a samsung made in China Baseland S5830ZCKPB and when i set the connection into WCMDA the signal bar si blank.
and i flash the device Baseland S5830(PH) and the problem is still there.
i can only use in GSM.
Chibi.Ced said:
i bought a samsung made in China Baseland S5830ZCKPB and when i set the connection into WCMDA the signal bar si blank.
and i flash the device Baseland S5830(PH) and the problem is still there.
i can only use in GSM.
Click to expand...
Click to collapse
WCDMA basically reffers to 3g
are you confirmed that the 3g service that you wanna use works in your area
you should confirm this by asking about this to the network provider through customer care
if that 3g service is not available in your area then you cant get signals in WCDMA mode
aditya rathee said:
WCDMA basically reffers to 3g
are you confirmed that the 3g service that you wanna use works in your area
you should confirm this by asking about this to the network provider through customer care
if that 3g service is not available in your area then you cant get signals in WCDMA mode
Click to expand...
Click to collapse
I'm using a 4G USB Dongle for surfing. and the signal is strong i get 7mbps speed when downloading.
But my phone have no signal.
Chibi.Ced said:
I'm using a 4G USB Dongle for surfing. and the signal is strong i get 7mbps speed when downloading.
But my phone have no signal.
Click to expand...
Click to collapse
...?
So you are using WIFI, have you contracted a data rate on your mobile?
Where do you live? There might be some issues with different WCDMA signals in countries
Catching my breath, letting it go, turning my cheek for the sake of the show
CallMeVentus said:
Where do you live? There might be some issues with different WCDMA signals in countries
Catching my breath, letting it go, turning my cheek for the sake of the show
Click to expand...
Click to collapse
yes Chibi.Ced i completely with mr callmeventure cos problems in network providers persists sometimes and your network may work after some time :good::good:
I'm from Philippines ( Tuguegarao,Cagayan )
I'm using 4G Dongle + Laptop to create a hotspot to connect my phone.
The origin of the phone is from china. i update it via kies to have a latest firmware.
My last phone is nokia 311 ( bought in philippines ) Their no problem in 3G even in my room.
Sorry for my Bad english.
Chibi.Ced said:
I'm from Philippines ( Tuguegarao,Cagayan )
I'm using 4G Dongle + Laptop to create a hotspot to connect my phone.
The origin of the phone is from china. i update it via kies to have a latest firmware.
My last phone is nokia 311 ( bought in philippines ) Their no problem in 3G even in my room.
Sorry for my Bad english.
Click to expand...
Click to collapse
I recall China having a different signal band from us....
CallMeVentus said:
I recall China having a different signal band from us....
Click to expand...
Click to collapse
Then i should give up for the 3G setting in my phone
BTW, flash the phone with philippine firmware is that okay?
Chibi.Ced said:
Then i should give up for the 3G setting in my phone
BTW, flash the phone with philippine firmware is that okay?
Click to expand...
Click to collapse
As long as it is the firmware for the model (S5830 firmware->S5830, nothing else), there should be no problems.
Catching my breath, letting it go, turning my cheek for the sake of the show
Chibi.Ced said:
Then i should give up for the 3G setting in my phone
BTW, flash the phone with philippine firmware is that okay?
Click to expand...
Click to collapse
try 3g of some other network providers
aditya rathee said:
try 3g of some other network providers
Click to expand...
Click to collapse
Tested 3 Different Sim
Globe = No Signal after changing to WCDMA
Smart = No Signal After changing to WCMDA
Sun = After Changing to WCMDA have signal ( *#*#0011#*#* ) WCDMA: idle Active. a couple of second the signal is gone.
is there any problem with the phone?
Chibi.Ced said:
Tested 3 Different Sim
Globe = No Signal after changing to WCDMA
Smart = No Signal After changing to WCMDA
Sun = After Changing to WCMDA have signal ( *#*#0011#*#* ) WCDMA: idle Active. a couple of second the signal is gone.
is there any problem with the phone?
Click to expand...
Click to collapse
i thing you should revert to another custom rom or stock rom brother
good luck :good::good:
aditya rathee said:
i thing you should revert to another custom rom or stock rom brother
good luck :good::good:
Click to expand...
Click to collapse
Can you Recommend a Stock Rom or Custom Rom. im using Droid ace v3. Thanks pal.
If i flash the phone many times is there and any effect on the phone?
Chibi.Ced said:
Can you Recommend a Stock Rom or Custom Rom. im using Droid ace v3. Thanks pal.
If i flash the phone many times is there and any effect on the phone?
Click to expand...
Click to collapse
try this
http://forum.xda-developers.com/show....php?t=1534804
blade eagle 2 rom this rom is what i am using right now and was given to me by @Viper The Ripper
there are no effects on phones dont worry
good luck :good::good:

Can't connect to any freaking mobile network on cm based roms?

Hi guys,
I'm having some serious trouble with my phone not willing to connect to any mobile network at all it just simply says can't connect to this network right now. try again later and after 10 sec it goes into roaming mode :\ this only happens to me when i'm on a custom rom like MIUI, cyanogenmod, AOKP: all have these problems
maybe some important info:
carrier: telenet (in belgium running with a micro-sim)
phone type: C5303
working in stock rom with exact same APN settings!
I can make phone calls and send messages just fine
Someone who can shed some light on this occasion?
thanks,
noahvt
Is it a "virtual" provider? If yes ROAMING is normal..
mrjraider said:
Is it a "virtual" provider? If yes ROAMING is normal..
Click to expand...
Click to collapse
I don't know exactly but i do know that on miui on my old phone i saw that it said connected to Mobistar (appearently my carrier "telenet" and the carrier "mobistar are using the same exact network!)
EDIT: i found this on the internet Telenet Mobile is a MVNO that uses the network of Mobistar
so the hole roaming thing is normal then? won't it use more data or waste more money? i really just wanna have 3G or EDGE on the top like i used to have on stock lol it's a bit confusing having roaming at the top
A network using another ones network is called a virtual provider. Let me explain..
In Holland we have KPN, Tmobile and Vodafone. These three are the biggest one here. We also have Telfort, HI, Hollandsnieuwe and Simyo (or Simpel). These providers are called "Virtual" because they dont have their own antennas. They use the one from KPN (most of them) because this is the biggest provider in Holland at the moment.
The issue you describe sound very familiair. In the Galaxy S + section I've read about this issue and some users fixed this with turning ROAMING on. I did not encounter any issues like this on my Galaxy S+ at that time because im on Vodafone.
Perhaps this will be the solution for you? It also could be a CyanogenMod bug but I have no idea
mrjraider said:
A network using another ones network is called a virtual provider. Let me explain..
In Holland we have KPN, Tmobile and Vodafone. These three are the biggest one here. We also have Telfort, HI, Hollandsnieuwe and Simyo (or Simpel). These providers are called "Virtual" because they dont have their own antennas. They use the one from KPN (most of them) because this is the biggest provider in Holland at the moment.
The issue you describe sound very familiair. In the Galaxy S + section I've read about this issue and some users fixed this with turning ROAMING on. I did not encounter any issues like this on my Galaxy S+ at that time because im on Vodafone.
Perhaps this will be the solution for you? It also could be a CyanogenMod bug but I have no idea
Click to expand...
Click to collapse
YAY i got the normal symbols back!!! :: by changing this spn-conf with this one: https://dl.dropboxusercontent.com/s...AGgdPfjLR9knQqvVECx_brcvkPoFkEccIHEAJIar7-lUA
and the enabling data network!
FOR ANYONE HAVING THIS ISSUES WITH MVNO'S USE THAT SPN-CONF.XML!!!!!
The R symbol is normal. It is cool that you changed it but still the R was normal..
Nice work tho
Mine is having throttled speeds, at only 25 Mbps maximum over both cellular network (LTE) and WiFi based on both the CM10.2 & PacMan ROM (Android 4.3.1). Can anyone explain why? Download speed over WiFi is normally over 40 Mbps for stock 2.254 firmware.

I9305 2g network not work

Hello! I have one big problem with my i9305 - when only 2g network is avalible on the air, it shows that not registered to network (so i cant make calls, ect). I tried to flash ACIS latest 5.1 android, but problem is still here.
Maybe someone knows how to fix it?
Thanks for advice!
Which modem are You using?
I tried to use XXUFOI1 version, but it changes nothing. If its important, my country is Latvia and phone orginally comes from Norway.
siipols said:
I tried to use XXUFOI1 version, but it changes nothing. If its important, my country is Latvia and phone orginally comes from Norway.
Click to expand...
Click to collapse
I think your problem occured beacause your device works only in 3G and 4G so you can't get 2G.
But why device works only in 3/4 g? In antenna additional info I can see, that phone gets signal from tower, but can't connect. You think that antenna is different?
Sent from my GT-I9305 using Tapatalk
Yes may be so u can fix this problem like that:
-Go to your settings and click on mobile data the you'll see the type of the connection so select automatique.

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