Ok, so after loading "RUU_Kaiser_ATT_WWE_1.60.502.3_22.45.88._07_1.27.14.09_Ship.exe" for a couple days, tweaking a few things and adding a few software packages...
Yesterday, after leaving my desk for a while with the phone on the desk and unplugged after recent sync with desktop....
I come back and find my Tilt is really hot and totally dead!
Later in the day, last night and today...I noticed that on some email notifications, the vibrate latches in and won't stop until I wake up the screen!
Anyone else seen this? Need to decide whether to restore to factory condition, retest etc...or send back as defective.
Cheers and THANKS!
this has happened to me several times, I finally went off and set email alerts off which is annoying. This also happened on my other HTC phone 8125
This has happened a couple of times for me too on the totally stock ATT ROM.
Annoying but, since it's always with me, it's never gotten worse than "annoying".
Same problem here, since I don't want to disable the vibrating alert I just send a mail to HTC asking for a solution.
Hope they'll anwser.
I'll keep you posted.
Percentages...
Hmm, with these numbers (already)...it is difficult to determine if this is a quality control issue with a small percentage failure. Need some more replies and a comment from HTC!
I'm already inclined to tell AT&T to send me another one, especially since this issue has been experienced with the ship ROM, and it is less than 2-weeks old.
Also original rom and I had the problem from day one.
It's night over here in Belgium, but I won't wait from an answer from HTC. First thing tomorrow I'll call the shop where I've got it.
I've had this a couple of times on my UK Vario 3. It actually happened today.
The problem seems to span different roms and batches.
pjam
I've also have this problem so like most people I disabled the vibrate notification which isn't a fix but better than having it none stop vibrate. Hope they fix this for the Vario III as well as Kaiser
solution from a HTC dealer
I just called the shop where I purchased mine, and first thing the guy asks, "do you really need the vibrating warning? can't you just use a sound alert or something?"
After explaining that I really want it to work as mentioned, he went to ask.
When he came back he tried to convince me that it's normal with WM6. It's a feature. When asked wheter it's normal it sometimes works "correctly" en sometimes it keeps vibrating, he answered it's strange but normal.
Explaining that the battery gets really hot and so didn't help either. He was convinced it's normal. But he gave me a number of HTC. Not a Belgian nr so I'll first wait for an anwer via email till this afternoon.
Anwser from HTC
I just called to HTC Europe, and the woman on the phone said "oh that's not good".
But a solution? I'll have to send it in for repair.
Still waiting for an answer on my email I send to HTC. And if I'll send it in for repair I'll first call again for a better anwser than "that's not good".
But sorry no real solution yet!
seems like this is getting worse and worse for us. I am experiencing the same issue. I have had the phone for about a 3 weeks now. The first week everything was fine. Then this sporadic occurance of the steady vibrate with new text and email messages. It seems like the first 2 vibrating pulses go through fine but it gets hung up on the last one. Full stock att ship rom here as well.
I'll get after AT&T for a replacement tomorrow (GMT -5) and post their response.
Well, not much to report except AT&T gave no fuss and new Tilt is "in the mail". I would suggest even those who are outside the "return for new one" window, get after HTC and/or their provider to replace any units with this "defect"...
Maybe threaten class action... Good luck to all.
I called back to HTC support, explained the problem again. Also said that I'm not the only one but they are not aware of the problem. I'll have to send it in for repair.
So I called the repaircenter, and it would take 2 or 3 weeks.
Don't want to send him in for so long, so for now I'll try to live with it. Still hoping for a bugfix one day.
bigdigtown said:
Well, not much to report except AT&T gave no fuss and new Tilt is "in the mail". I would suggest even those who are outside the "return for new one" window, get after HTC and/or their provider to replace any units with this "defect"...
Maybe threaten class action... Good luck to all.
Click to expand...
Click to collapse
did u walk into an att store? or make a phone call to customer support? In either case how did you go about proving this was infact an issue?
I called AT&T premier phone support from a shopping mall while waiting for my better half to shop...it took about 1 minute to explain the issue.
Basically, I told them my phone needed to be replaced because it was defective and explained the manifestation (sometimes when email alerts are set to vibrate, the vibration does not stop and if I let it keep going, it kills the battery fast and overheats the unit).
I further explained that I researched the problem online and that is appears a small percentage of users are affected by the issue so that it is likely a manufaturing QA issue.
I also suggested that they send me a new unit versus a refurbished one, at least the first time around. They responded, "Oh, of course we will be sending you a new unit".
It took another two or three minutes on hold for the order to be setup, and I had an email in my Tilt inbox before we disconnected.
Overall the experience was excellent.
Same problem here. Mine is a Hong Kong unit that is HTC branded. Using it here in Canada with Rogers.
Note: I have installed Blackberry Connect 4 as well for connection to my corporate email.
If an message comes in, it will sit there and vibrate like mad until I wake it up. For now, I've disabled vibrate.
Rom Version: 1.81.707.0 WWE
Rom Date: 09/05/07
Radio Version: 1.27.12.11
Protocol Version: 22.45.88.07H
Jens- said:
I just called the shop where I purchased mine, and first thing the guy asks, "do you really need the vibrating warning? can't you just use a sound alert or something?"
After explaining that I really want it to work as mentioned, he went to ask.
When he came back he tried to convince me that it's normal with WM6. It's a feature. When asked wheter it's normal it sometimes works "correctly" en sometimes it keeps vibrating, he answered it's strange but normal.
Explaining that the battery gets really hot and so didn't help either. He was convinced it's normal. But he gave me a number of HTC. Not a Belgian nr so I'll first wait for an anwer via email till this afternoon.
Click to expand...
Click to collapse
sounds very much like the typical idiot you find in such places
is it just email notifications that are affected, or does it happen on all types of notification, ie sms message?
Good question...
Right now I'm running Dutty's Tilt Beta 2 w/ touch and all is good actually. It turns out that the phone ring uses only one vibration (long) and is followed by sound, where as my email uses 3 short vibrations only.
I'm more inclined to reach and answer the phone, than I am to reach to read an email, plus the email gets 3 chances to improperly latch the vibrate.
So, I don't know if it really is only email, or if email manifests itself as the culprit only because it happens more often.
Others may be able to confirm this.
I will say though, I'v had Dutty's running for 24 hours, and although the weekend email volume is much lower for me, I would have expected it to happen again by now.
The whole thing is crazy, sometimes it bothers the hell out of me, and other days it just gets forgotten or I assume it is a glitch.
All in all, I like the phone enough to keep it in the end, even with this problem. However, I still think the numbers on this forum are low enough that I have a decent chance of not experiencing this "bug" with my new phone when it arrives.
I've had my tilt since november, and just the past couple off weeks, when i make calls i've notice that there is static on my end, and every so often the person on the other end will complain about static, i didn't think much of it for a while until it kept happening, i also noticed that occasionally when i dial the call will drop immediately when i hit the send button even though i have full service anyone else had these issues and if so did you have to return it or was it fixable?
??????
I've never heard of this issue......Have you called your service people......sounds like a phone thing....have you flashed your rom?.....
mike19722 said:
I've never heard of this issue......Have you called your service people......sounds like a phone thing....have you flashed your rom?.....
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Click to collapse
never flashed my rom or anything like that, haven't called the service peeps yet, wanted to see if i could find a fix here first, but looks like i'll have to stop in at the local store i bought it from tomorrow. i just hope it repeats what it's been doing for them so i can show them what i mean.
??
they should give you one with no problems........If you never flashed then I think it truely your phone.....even if you did flash.....no one I've heard has had this problem due to flashing......
Peace
Mike
so apparently, to send an mms pic message, i have to send it to #@tmomail.net, or whatever carrier it is. my problem was that it was taking literally a full day for my pictures to be received by the recipient. i asked if this was a temporary fix, and he said no, that's how its going to work for the future on all pda phones. seems like a retarded fix, because what if i don't know the carrier of the person, or just don't feel like typing all that out? now i have to ask everybody i know what carrier they are on, and program all that crap into the phone? i think this is retarded....has anyone else heard this yet?
all the pictures i have sent arrive just fine with my sprint diamond.
my pictures would send, but it would take 24 hours for the person to get... i was watching a movie with my gf the other day and she got a pic mail from me that i had sent her the day before...
so i tried it their way, and she hasn't gotten the pic, but i did it the normal way and it worked fine today. i have no idea...
Hi guys, I have a very strange issue with my HTC One regarding call reception, I've tried to search but can't really find anything so I hope this post is ok.
Firstly- I'm running the latest TrickDroid ROM, and whilst I'm 90% sure this problem existed on Stock there's still that 10% of me that isn't too sure.
Basically, whenever my girlfriend calls me, most of the time it doesn't show her contact name (it will if I ring her, however), and instead just display the phone number, but not with ANY OTHER CONTACT. (just realised the only thing I can think of differentiating her from any other contact is I have a direct dial widget on my homescreen for her)
Then, to make things even weirder, almost every time she tries to call me my phone will ring for a SPLIT SECOND, and then will cut out; and I won't have any missed calls.
She's told me about this for weeks now (she hates my phone, but I love it :<), but earlier I noticed what actually happens, as my phone was right in front of me.
When she calls, there is the split second ringtone, but then I noticed my network reception completely cuts out! This only lasts a few seconds then usually its fine, however there are times she's notified me that she's been trying to call for up to ten minutes to no avail (which I can see would be extremely frustrating).
Is my phone faulty? Should I take it back to Carphone Warehouse or is there anything I can try/do about it, also if anyone else has this problem I'd be intrigued to see how many!
Thanks guys, only flaw on a near-perfect handset!
no suggestions
Put back the stock Rom and see if it happens, you are the only one who can test it.
Also, try calling yourself from time to time either from a pc or another phone, the fact that it is your girlfriend calling doesn't have anything to do with it
Sent from my HTC One using Tapatalk 2
I didnt see any name only numbers when people calling me, that was on trickdroid.
I went back to stock and the problem solves, now im using Revolution and no problem at all. So i think i choose something wrong in trickdroid or its a bug, but im glad with my revolution now.
checksum123 said:
Put back the stock Rom and see if it happens, you are the only one who can test it.
Also, try calling yourself from time to time either from a pc or another phone, the fact that it is your girlfriend calling doesn't have anything to do with it
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
The thing is, I'm so sure it was an issue on stock aswell, since I was on stock for at least a week before I flashed TrickDroid, and my girlfriend was complaining about my phone as soon as I got it.
You say my girlfriend calling has nothing to do with it, I shall repeat again it is ONLY her trying to ring me that causes this issue, I make and receive a lot of phone calls and have a very active social life - my unlimited minutes tariff reflects this, and only when she calls does this strange problem occur.
The fact her contact doesn't display is just a minor problem I can live with, I'm more concerned about the fact that when she calls my reception drops almost instantly.
It must be a coincidence then because there is no logical explanation to this
Sent from my HTC One using Tapatalk 2
checksum123 said:
It must be a coincidence then because there is no logical explanation to this
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
is fast dormancy a thing that could be concerned? can't quite understand it as i'm not quite sobre at the moment but this seems like it could be related?
Hi guys & gals
My boss bought his mother an S4 (she's in her late 80's).
He says that everytime he tries to call her in the morning it goes straight to voice mail. So the one morning he went to her house, tried to call her there, didnt work, he then made a call to himself, it worked, then he called her, and then only it worked.
has anyone ever come across something like this, where the phone seemingly goes 'dormant' and wont accept calls unless you make one first?
i've tried google, and cant find anything like this or remotely like it.
i have an S4 myself and have never had this problem.
the only thing i can think of to solve it is to update to 4.2.2 - maybe that will solve this unknown problem - but i'd still like to know what the problem is.
Yes, my S4A does this occasionally. At some point it'll stop accepting calls until you make a call on it. Even if there's great service. I also wish to know what might cause this. It's very irritating, particularly since there's no way to know it's happening unless someone tells you they tried to call you and it went to voicemail. You could be missing calls and not even know it.