[Q] ?'s abou things that appear to not be right (noob ?s) - Motorola Atrix HD

First off, thanks for all the great info on this site! I've used it quite a bit before registering (yeah, I'm a bit of a lurker), but now I need to see if I can get a few opinions on some items with my Atrix HD.
First off, I have T-Mobile and the phone is set for At&t. I contacted At&t and they gave me the unlock code for the phone. Here's the first strange thing: When I put in my T-Mobile SIM card, I do not get the unknown SIM error. I have to type in #073887* to get to the SIM unlock dialogue. When I put in the code though, it states "Network Unlock Request Unsuccessful". I'm not sure what is going on, the phone says it's on T-Mobile's network, but I'm lucky to get a 10% signal (my WP8 got 100% LTE at my house). I also still get the At&t startup screen and the system version is from ATT (98.5.38.MB886.ATT.en.US). Could I be doing something wrong or is this expected behavior? Is there a ROM that it could be flashed to in order to eliminate all of the At&t sections?
The second question, again being a total noob to Android (I was a WP8 user, smack me now), is there any solid guides on how to optimize this handset for T-Mobile as well as use in general? I see a lot of rooting software and ZIP files, but it gets to be a bit of a wash after a few hundred posts!
Some additional info:
I'm well into a 4G LTE range
Android version 4.1.1
Baseband version MB886_BP_100740.071.65.04P
Kernel version 3.0.42-gebf622c
Build date 04/28/14
Thanks in advance!

Related

...really need help, 24 hours to go!

Hello everybody, I'm writing you from UK, where I bought a second-hand G1 (absolutely perfect!!! really good). The phone is T-Mobile branded and factory-default cleaned. Once I got it, placed my italian H3G sim inside, and (of course...) it told me that it was locked. I purchased a key (...I know may I could do without it... but very few time to spend, these days) and it was succesfully sim-free. Then I reebot it, and start the acrivation... that doesn' run!!! I insered the correct APN parameters, I also tried with a UK O2 and Vodafone sim, but, problem is that the gsm segnal level (small icon on the top with 4 vertical bars) is not giving signs of life, and it has a small "cross" on the left side. Of course I can't get the registration... I can't get the line!!!! why does it happen??? all the sims are correctly recognized (ask for the pin and the "no sim" messages and icons are off), but no way to go over...
Please, help me in any way, just 1 more day here, then I'll go back to Italy... far from the shop!!!! HEEEEEEEEEEEEELP!!!!!!!!!
If you type:
reboot
and press enter. If the phone reboots you can have a chance, if the phone does not it means its on a updated version which you will have to downgrade. While downgrading i recommend going up to Rooted versions of android. Although you might not need it.
You should look here:
http://forum.xda-developers.com/showthread.php?t=442480
and/or here:
http://forum.xda-developers.com/showthread.php?t=452316
You can get through your problem, if its just the registration. by simply following a few of the instructions in the first link combined with some of the instructions in the second link.
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
thanks gor your answer.... I have been to those links THOUSANDS of times, within yesterday night and today... but I really can't get a solution. I can't go over the "error connecting to server" page :-(
The worst problem is that I really don't have time NOW, but I'll have it at the end of the week; I know I'd get a solution, working on that... but really I can't. But whay do you think about the absence of segnal? is it normal?!?
Tomorrow morning I'll find the way to buy a T-Mobile original sim and try to see what happen. . . . . . but that's strange!!!!!!!! not normal... i insered a correct code (generated from the IMEI), the answer was "unlocked", free for others carriers.... BUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU!!!!!!!!!! :-( tic tac tic tac. . . ..I don't have time!!!!!!!! :-( nobody experience this strange problem?!?
jashsu said:
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
Click to expand...
Click to collapse
...oooooops... really sorry, I was wrong. Can you link me to the correct place??? I'll move there immediatly...
jashsu said:
@tony_m78: You should probably post what apn settings you are using.
Click to expand...
Click to collapse
...I don't think the problem is the APN, I set the correct one (from Wiki) for H3G Ita and for O2 UK (these are the sim I tried with); the problem is that the segnal is ZERO, like the sim is not present... BUT IT IS, it ask me for the pin and accept it....
Can you manually select the network to connect to? Settings>Wireless controls>Mobile networks>Operator selection
Are you sure radio is working on this phone? Maybe it has some physical problems (like bad gsm chip)... Or - maybe you have sim cards not acceptable in UK.
Try with T-mobile sim first. If not working:
I would try to factory reset device some times, if it don't help I would try to reflashing it (firmware and radio). But in your case I think you should ask about this situation in shop where you bought it (if you have warraty) first.
Data plan?
I had a similar problem when I got my APD1 phone in the US. When I returned to the UK, I put in my Tesco SIM and the phone signal strength icon had an 'x' indicating not connected or no signal. Eventually I used my home wifi to activate the phone. After the phone was activated, the same SIM was able to connect and the signal strength icon worked normally.
BUT, it turned out that all I probably needed to do was to have a SIM with a data plan (which mine didn't at the time) <<BLUSH>>
Have you confirmed that your SIM has data turned on?
Of course ensuring that the APN settings are correct is also necessary. (But it sounds like you did that)

[Q] How to get rid of "Phone is subsidy locked" to use my code.

Hello everyone.
Since i moved to US, getting to use my Motorola Milestone (A853, bought in Venezuela) has been a living hell.
Finally i got my code to unlock it and use my T-Mobile line but I'm getting the "Phone is subsidy locked" and it's not letting me to introduce the code i got.
Let me give you some context:
*My phone was running CM7 and once i got to US, it never got signal at all. At first i though it was the baseband but then i noticed this wasn't the problem. *After buying my T sim, i tried to unlock it but every time i introduced the code it said it was impossible to reach the network.
*Today i went back to stock and the option to introduce the code doesn't come up and all i get is the grey screen.
So far i've been looking around the internet and none of the special codes work to bring up the box to type the unlocking code.
Please help me!, i need my phone working A.S.A.P.
Current system: Official Android 2.2 Froyo from Telus.
Little update:
Installed CM 7.1.5 and while the box to type the code pops now, it always rejects it saying "Network unlock request unsuccessful".
In US they use CDMA Network on Droid A855, I don't think it will work there.

Unlock issue with UK i9305 - won't work with Three (3) network sim!

I'll try and keep this breif but getting pretty frustrated with this...
I bought this handset sim free from T-Mobile UK. It was brand new and sealed. When inserting my Three(3) sim it would say "invalid sim" - which was expected as it was locked to T-Mobile. I paid a third party UK company called mobileunlocked.co.uk who have a very good reputation and lots of good reviews for an unlock code so I could use it with a Three (3) UK 3G Sim card. I received the unlock code and an un-freeze code and used both several times, resulting in "unsuccessful". Thinking it was a bad code, I paid ANOTHER unlocking company off ebay (again, reputable) and was supplied with the same codes and the same results but a slightly different method which involved entering * and # keys before the codes in the code box. This resulted in a popup saying "Network control code is blocked".
Following this, I tried the *#197328640# method to access the hidden menus as detailed in this thread http://forum.xda-developers.com/showthread.php?t=2014982 (this has been proven to work with Note II, Galaxy SIII and Galaxy SIII LTE).
I followed that guide to the letter and restarted the phone. At first, I had hope as there was no sim lock code entry box, however I waited and waited and waited and the phone did not pick up my Three (3) signal, despite it no longer saying "invalid sim".
Basically, it just shows several bars but does not pick a Three(3) signal or any date. I have tried manually selecting the network and manually entering APN settings, but I get the same result. When I try connecting manually it just says "Cannot register on network".
-I have tried using this sim card in other phones, it works OK!
-I have tried using other network sim cards (Orange, T-Mobile, EE, Vodafone) and they all work.
-I have tried using a different Three(3) sim in this phone and it still doesn't work.
I can't return it to the T-Mobile store as the warranty is invalid as I have unlocked it (or so I think!). Can anyone help? I know three(3) sims are compatible with this phone as others on this forum have stated they are using Three (3) sims in unlocked i9305s.
Any idea why my unlocking codes that were valid wouldn't work and why it said "Network control code is blocked"?
Any idea why my Three(3) micro sims won't work but other networks do despite this phone being compatible with three (3) sims?
Help!
It doesn't appear that 3 UK has any publicly available LTE network at this time, but that they are rolling one out. Perhaps it is physically available and being picked up by your phone, except 3 isn't allowing just any sim card to register on that network at this time? Try disabling LTE and attempting to connect again.
Rekoil said:
It doesn't appear that 3 UK has any publicly available LTE network at this time, but that they are rolling one out. Perhaps it is physically available and being picked up by your phone, except 3 isn't allowing just any sim card to register on that network at this time? Try disabling LTE and attempting to connect again.
Click to expand...
Click to collapse
I know I won't be able to get LTE as Three (3) aren't offering LTE until Q3. I am perfectly happy just using 3G. I have tried disabling LTE and using 3G only and the same things happen.
I have tried 2 different Three (3) micro sims in it and it still won't register on the network. I know Three(3) sims work in the i9305 as others have unlocked their's and used Three (3) sims.
It's either something wrong with the unlock, something wrong with the hardware or something isn't enabled/disabled. Like I said I've tried automatically connecting and manually entering APNs and still NOTHING.
Frustrating having spent over £450 on a brand new handset which I can't return as warranty is invalidated through "unlocking" (which hasn't unlocked it fully!)
bounce08 said:
I know I won't be able to get LTE as Three (3) aren't offering LTE until Q3. I am perfectly happy just using 3G. I have tried disabling LTE and using 3G only and the same things happen.
I have tried 2 different Three (3) micro sims in it and it still won't register on the network. I know Three(3) sims work in the i9305 as others have unlocked their's and used Three (3) sims.
It's either something wrong with the unlock, something wrong with the hardware or something isn't enabled/disabled. Like I said I've tried automatically connecting and manually entering APNs and still NOTHING.
Frustrating having spent over £450 on a brand new handset which I can't return as warranty is invalidated through "unlocking" (which hasn't unlocked it fully!)
Click to expand...
Click to collapse
Well you did purchase a phone which wasn't intended for use on your network, just saying
Rekoil said:
Well you did purchase a phone which wasn't intended for use on your network, just saying
Click to expand...
Click to collapse
Shouldn't be a problem to be honest. Have you tried calling three to say that you're using the i9305? I love three and their unlimited data plans I plan to do this once samsung/EE unlock my phone.
bounce08 said:
I'll try and keep this breif but getting pretty frustrated with this...
I bought this handset sim free from T-Mobile UK. It was brand new and sealed. When inserting my Three(3) sim it would say "invalid sim" - which was expected as it was locked to T-Mobile. I paid a third party UK company called mobileunlocked.co.uk who have a very good reputation and lots of good reviews for an unlock code so I could use it with a Three (3) UK 3G Sim card. I received the unlock code and an un-freeze code and used both several times, resulting in "unsuccessful". Thinking it was a bad code, I paid ANOTHER unlocking company off ebay (again, reputable) and was supplied with the same codes and the same results but a slightly different method which involved entering * and # keys before the codes in the code box. This resulted in a popup saying "Network control code is blocked".
Following this, I tried the *#197328640# method to access the hidden menus as detailed in this thread http://forum.xda-developers.com/showthread.php?t=2014982 (this has been proven to work with Note II, Galaxy SIII and Galaxy SIII LTE).
I followed that guide to the letter and restarted the phone. At first, I had hope as there was no sim lock code entry box, however I waited and waited and waited and the phone did not pick up my Three (3) signal, despite it no longer saying "invalid sim".
Basically, it just shows several bars but does not pick a Three(3) signal or any date. I have tried manually selecting the network and manually entering APN settings, but I get the same result. When I try connecting manually it just says "Cannot register on network".
-I have tried using this sim card in other phones, it works OK!
-I have tried using other network sim cards (Orange, T-Mobile, EE, Vodafone) and they all work.
-I have tried using a different Three(3) sim in this phone and it still doesn't work.
I can't return it to the T-Mobile store as the warranty is invalid as I have unlocked it (or so I think!). Can anyone help? I know three(3) sims are compatible with this phone as others on this forum have stated they are using Three (3) sims in unlocked i9305s.
Any idea why my unlocking codes that were valid wouldn't work and why it said "Network control code is blocked"?
Any idea why my Three(3) micro sims won't work but other networks do despite this phone being compatible with three (3) sims?
Help!
Click to expand...
Click to collapse
Hi,
I am in the same boat, I actually got the S3 LTE from EE in December (GOT IT FOR 359).. Initially, it worked with three after unlocking via xda..*#197328640# method ..But it stopped working or it was working intermittently...
So tried rining three..they said..ohhh our network is best and our (three) sims will work only in three mobiles..
Anyway I tried all other methods..re-set..factory etc..
Finally sent the mobile to Samsung...
after 10days, I got it back...Now as soon as I insert three sim..it says invalid sim..So tried *#197328640# method again..unfortunately..i can't do that as (the last option INITIALIZE...) does not show up now..
Anyway managed to get unlock code from ebay...NO USE..it shows the same problem as yours.."network control is blocked"...
Donno what to do??? might ring samsung again tomorrow...
Have you tried speaking to T mobile about getting it unlocked????
If you find any answers..pls let me know
Thanks in advance
I'm having the same problem. Any updated on how things went with T-mobile or does anyone have a fix?
Should I cancel my order?!
I just bought the S3 LTE i9305. I purchased it as an upgrade and its arriving tomorrow. I wanted to give my sim to my mother and keep the phone to use with Three's DC-HSPA+ which will work on the S3 LTE. So can I unlock it or will it be facing the same problems as mentioned in the thread. Sorry for not helping out, ama noob and GOOD LUCK! :good:
I recently put in an unlocking request at EE. They get a samsung unlocking code directly from Samsung. So I'll give this method a go. I am getting my Sim Card in soon from three. Decided to jump the boat on to the one plan @ £25 a month. =) EE's london signal is pants. =(
Sent from my GT-I9305 using Tapatalk 2
bleepsake said:
I recently put in an unlocking request at EE. They get a samsung unlocking code directly from Samsung. So I'll give this method a go. I am getting my Sim Card in soon from three. Decided to jump the boat on to the one plan @ £25 a month. =) EE's london signal is pants. =(
Sent from my GT-I9305 using Tapatalk 2
Click to expand...
Click to collapse
I tried to get an unlock code from T-mobile, they said that Samsung wouldn't release it for another six months, since it's a new phone. Even though we've been with them for donkeys years!
Right today, I recieved my sim. I'm glad to say everything works. I'm getting around 8mbps down and 1mbps up in West London.
If yours doesnt work then it probably is a damaged sim.
Tell T-Mobile you want to speak to someone that knows what they are talking about. It takes up to 60 days for direct Samsung unlock code. You might have to pay a tenner but worth it jn my perspective. I'm glad I have unlimited data again. It feels like freedom. No Joke. o2 Used to do an unlimited tariff and I loved it. There reasoning was to improve their network but instead it made it worse. I know Three arent known for their calls but they certainly know what customers want and thats data.
PS how do I know if im getting the optimum speed?
Sent from my GT-I9305 using Tapatalk 2
Try this
http://forum.xda-developers.com/showthread.php?t=1335548
I think you have updated the software via OTA.. you need to downgrade to I9305XXALI5_I9305EVRALI5_I9305BVALI5 (this is for people who have got phone from T-mobile). Download from Sammobile.com, flash via odin (this wont affect ur warranty as this is stock firmware and doesnt increase the binary counter).
once you are sure that you have the above software, then follow the instructions on the below in first post in the mentioned link, again no rooting involved:
http://forum.xda-developers.com/showthread.php?t=2014982
People have confirmed that after unlocking via this method if you go ahead with OTA, you will still have the phone unlocked.
I have followed the above procedure but havent updated the firware and have not used the phone yet. But its unlocked and I have tried using Three UK sim, it works,
Do let me know how it goes.
kams19 said:
I think you have updated the software via OTA.. you need to downgrade to I9305XXALI5_I9305EVRALI5_I9305BVALI5 (this is for people who have got phone from T-mobile). Download from Sammobile.com, flash via odin (this wont affect ur warranty as this is stock firmware and doesnt increase the binary counter).
once you are sure that you have the above software, then follow the instructions on the below in first post in the mentioned link, again no rooting involved:
http://forum.xda-developers.com/showthread.php?t=2014982
People have confirmed that after unlocking via this method if you go ahead with OTA, you will still have the phone unlocked.
I have followed the above procedure but havent updated the firware and have not used the phone yet. But its unlocked and I have tried using Three UK sim, it works,
Do let me know how it goes.
Click to expand...
Click to collapse
On the site, it says it's for EE, is that still ok? I know T-mobile, Orange and EE, are all pretty much the same thing now, but I just want to be sure. I wouldn't want to put something that starts putting EE logos all over on boot up etc. The one that came with the phone doesn't mention anything about T-mobile on boot up.
It won't EE is unbranded
Thanks... I've zapped it with 4.1.1, used that trick, and then allowed the 4.1.2 update + plus another update of some sort through OTA, and I'm now using O2 happily! Cheers!
Phone arrived Friday on Orange EE with 4.1.2. wouldn't accept 3uk sim.
Tried the *#...640# trick but menu options not present.
Reverted firmware down to 4.1.1. Li5 Uk EE and voila menus present.
Tried 3uk sim and works fine.
Flashed latest Wanamlite rom and still unlocked on 3uk.
Getting a reliable 15.5 Mbs down on dc HSDPA at home despite only having 1 bar signal, on three One plan unlimited for £15/mth.
NGbod said:
Phone arrived Friday on Orange EE with 4.1.2. wouldn't accept 3uk sim.
Tried the *#...640# trick but menu options not present.
Reverted firmware down to 4.1.1. Li5 Uk EE and voila menus present.
Tried 3uk sim and works fine.
Flashed latest Wanamlite rom and still unlocked on 3uk.
Getting a reliable 15.5 Mbs down on dc HSDPA at home despite only having 1 bar signal, on three One plan unlimited for £15/mth.
Click to expand...
Click to collapse
Great news!

SM-G973U VoLTE

I recently bought an unlocked Galaxy S10 SM-G973U on Amazon. Got new SIM card from a Verizon MVNO and activated phone. The phone downloaded Android 12, One UI version 4.0. Firmware Build number SP1A210812.016.G973USQS6HVA1. Service provide Software version SAOMC_SM-G973U_OYN_SPR_12_0007 SPR/XAA/VZW. The problem is there is no menu option to activate/switch on VoLTE which means when I'm on a call there is no internet. I've talked to the MVNO tech support multiple times and was told they couldn't see any problems on their side, or that the SM-G973U does not support VoLTE which is not true. I found on one of AT&T's sites that the SM-G973U needs a software patch to enable VoLTE. I also found a couple of USSD codes but they either didn't work or didn't get me to the right setup screen to turn on VoLTE. I even stopped by a Samsung store and they weren't any help either. They said they could re-flash a stock firmware but it would revert to being locked to a carrier which is apparently also not true based on what I've read on this forum. Anyone know how I can turn on VoLTE or know of an apk file or software patch to enable VoLTE?? Does one of the firmware versions posted online have the patch to turn on VoLTE??
I think the issue is that your phone is showing SPR/XAA/VZW. You say you're on a verizon MVNO (who, by the way?)... but your phone isn't seeing that. It's actually saying it's active for SPRint. The second one, XAA, means it's not able to detect the SIM type... and the third was that it was originally VZW, which you can't change and isn't really relevant. (That's just what the phone was "born" as).
Bottom line, your phone isn't seeing VZW or an MVNO as the active CSC nor the SIM card. In the past, the easy thing was to change the CSC to what you need, but I haven't found a way to do that actively. What's supposed to happen is that the CSC should update based on the SIM card and cell signal you're getting... but this doesn't always happen. I bought two phones - one switched with no issues, the other I could not get it to change no matter what I tried.
That said, the easiest thing is to clean flash the phone with ODIN to a VZW or your MVNO's ROM, so that (hopefully) the CSC updates automatically. You could also consider flashing a U1 (unlocked) ROM, as yours is not technically an unlocked ROM (U means it's a carrier ROM... which may be why it's not switching over?)
Again, I tried all of these on the second phone I bought, and nothing would switch it (my carrier is Total Wireless, which is a VZ MVNO, and actually shows up as Tracfone (TFN). I had to return that second phone and get another with TFN already activated, and that worked fine... so be sure you do this before you drop out of your return period.
Bottom line, you should be able to get this all working... my VOLTE/VOWIFI works fine... just a matter of getting you there.
Thanks. My carrier is Straight Talk which is now VZ. The SIM card they sent me has the wording "Verizon Compatible" written on it. I finally found a document that explains how to interpret the CSC codes and your explanation clarifies my understanding of it. Sound like I'll have to re-flash it. Since it was originally a VZW phone I'm thinking I should flash it back to VZW to see if that works before trying U1.
Dumb question as this is my first time flashing a phone. (I've flashed quite a few other things but never had to worry about CSC codes and bootloader versions, etc.) I don't see VZW firmware on samfirms or sammobile. I see Sprint, T-Mobile, and one listed as USA without carrier info but I don't see one for VZW. Can someone point me to the correct location to download SM-g973U and U1 firmware for VZW? Greatly appreciated and thanks for putting up with my lack of knowledge!
Edited: Found the files on sammobile. Will try the U1 (VZW) first. I'll keep my fingers crossed.
schwinn8 said:
I think the issue is that your phone is showing SPR/XAA/VZW. You say you're on a verizon MVNO (who, by the way?)... but your phone isn't seeing that. It's actually saying it's active for SPRint. The second one, XAA, means it's not able to detect the SIM type... and the third was that it was originally VZW, which you can't change and isn't really relevant. (That's just what the phone was "born" as).
Bottom line, your phone isn't seeing VZW or an MVNO as the active CSC nor the SIM card. In the past, the easy thing was to change the CSC to what you need, but I haven't found a way to do that actively. What's supposed to happen is that the CSC should update based on the SIM card and cell signal you're getting... but this doesn't always happen. I bought two phones - one switched with no issues, the other I could not get it to change no matter what I tried.
That said, the easiest thing is to clean flash the phone with ODIN to a VZW or your MVNO's ROM, so that (hopefully) the CSC updates automatically. You could also consider flashing a U1 (unlocked) ROM, as yours is not technically an unlocked ROM (U means it's a carrier ROM... which may be why it's not switching over?)
Again, I tried all of these on the second phone I bought, and nothing would switch it (my carrier is Total Wireless, which is a VZ MVNO, and actually shows up as Tracfone (TFN). I had to return that second phone and get another with TFN already activated, and that worked fine... so be sure you do this before you drop out of your return period.
Bottom line, you should be able to get this all working... my VOLTE/VOWIFI works fine... just a matter of getting you there.
Click to expand...
Click to collapse
Success! Was able to flash U1. VoLTE is now working. The CSC now shows TFN/TFN/VZW. Much appreciated!!!
Awesome, glad to hear that fixed it easily!
And TFN... I'm a fan there, too!
Hi! I'm having a similar issue with the same model and happy to see someone was able to enable VoLTE. However, most of what you said above is a foreign language to me. Would one of you be willing to give me a crash course in what you did?
Here's my specific situation. Last week (~1/4/23) Tracfone shutdown 3G. My Samsung Galaxy S10 (SM-G973U) says my network is set to LTE/3G/2G. I've read LTE is 4G, but still can't make or receive calls/texts, but data and 911 calls still work. Their tech support is no help.
From reading online it sounds like I may need VoLTE, not just LTE. Hence finding this thread. If one of you would be willing to spare some time to walk me through what you did I'd really appreciate it. In the mean time I'll try to figure out what "flashing" mean in a context that doesn't involve showing body parts
Thank you in advance!!
I'm on Tracfone (they were bought out by Verizon, BTW) - I was on Total Wireless before, which is now Total by Verizon. You might try contacting support again, as they are now VZ, and may have more help to offer.
My S10+ is running 975U1 now, and it works for VOLTE/VOWIFI properly. You may consider getting a U1 ROM installed, and maybe even the VZW (or TFN) version if available - that may get you working.
Did VOLTE ever work for you before on this or any other carrier? What is your CSC right now?
schwinn8 said:
I'm on Tracfone (they were bought out by Verizon, BTW) - I was on Total Wireless before, which is now Total by Verizon. You might try contacting support again, as they are now VZ, and may have more help to offer.
My S10+ is running 975U1 now, and it works for VOLTE/VOWIFI properly. You may consider getting a U1 ROM installed, and maybe even the VZW (or TFN) version if available - that may get you working.
Did VOLTE ever work for you before on this or any other carrier? What is your CSC right now?
Click to expand...
Click to collapse
Thanks for replying! I'm not entirely sure if VoLTE has worked previously. I bought this phone 6/2021 and have only haver had tracfone service for it. I did find in my setting that VoLTE calling is set to on so it seems like it should work. Of note, the 4Glte in my status bar has always been grayed out (I went back and looked at some old screenshots).
My current CSC is VZW/XAA/ATT.
I spoke with tracfone customer service yesterday and they had me reset my network setting and now I don't even have data and the 4Glte in my status bar that was previously gray has now completely disappeared.
Their customer service refuses to talk to me now (literally no one answers when it transfers to an agent) or they hang up on me, and no I haven't been rude, but I have told them I'm recording the call.
I bought a mint mobile package last night because I'm beyond frustrated with Tracfone. I'm worried I'll have the same problems with Mint. I'm not sure if my settings are screwed up or if it's just Tracfone. In any case things are worse now after talking to customer service yesterday.
I also notice there was no APN setting on my phone so I updated it today and restarted but no difference.
Thanks for any input!! Much appreciated. Sorry for the novel.
Ok, so based on your CSC, the phone is not seeing the SIM's carrier - it's showing XAA which means it's using the default settings, which is probably why your not getting VOLTE. The active CSC of "VZW" may be ok... depends on which carrier you're on with Tracfone. I think they're VZW only, but I'm not completely sure.
You may want to just get a new SIM card and get that activated. HOWEVER, the problem you'll likely face is that the phone was born ATT (last CSC). This means the IMEI won't match a "compatible" phone to Verizon, and they will flat out refuse to activate it (even though WE al know it will work fine). If you still want to do that, you will have to activate the new SIM on a VZ "compatible" phone, then you can swap it to the S10. Note that VZ complains about this when you talk to them... so don't tell them you're doing this... but I've done it many times and it works fine.
If your actual behind-the-scenes carrier is ATT, then you can do the activation with your phone without issue.
If none of this works for you, you can switch carriers to an ATT MVNO and you should be good to go.
schwinn8 said:
Ok, so based on your CSC, the phone is not seeing the SIM's carrier - it's showing XAA which means it's using the default settings, which is probably why your not getting VOLTE. The active CSC of "VZW" may be ok... depends on which carrier you're on with Tracfone. I think they're VZW only, but I'm not completely sure.
You may want to just get a new SIM card and get that activated. HOWEVER, the problem you'll likely face is that the phone was born ATT (last CSC). This means the IMEI won't match a "compatible" phone to Verizon, and they will flat out refuse to activate it (even though WE al know it will work fine). If you still want to do that, you will have to activate the new SIM on a VZ "compatible" phone, then you can swap it to the S10. Note that VZ complains about this when you talk to them... so don't tell them you're doing this... but I've done it many times and it works fine.
If your actual behind-the-scenes carrier is ATT, then you can do the activation with your phone without issue.
If none of this works for you, you can switch carriers to an ATT MVNO and you should be good to go.
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Click to collapse
OK some of that was still over my head. I'll see what happens with the Mint Sim... one f/u question now though. You said the ATT means my phone was "born" ATT. I bought my phone off backmarket and it was sold as "unlocked". Was that not true? How can I be sure in the future if I buy a used phone that's not from my carrier that it will actually be compatible?
Unlocked just means it's not locked to a carrier. That is true in your case, otherwise you wouldn't have been able to install ANY non-ATT SIM. So, you did the right thing to get an unlocked phone, and that is what you got.
The issue with compatibility is just the asshole carriers spreading lies. They do this to try to get people to buy THEIR phones, for no reason other than to make money and confuse consumers. The "born" CSC has no bearing on anything, really... neither does the carrier-specified IMEI. In your case, the XAA is good, which means it's a multi-carrier ROM, which works with all USA carriers.
Mint is a good idea - being an ATT carrier (IIRC), that should work and they should help you get it up and running even if they have to activate it. Good luck!
Awesome! Fingers crossed!! Thank you for your time and all the info❣
I'll try to remember to give an update in a few weeks for future readers
Goldie8709 said:
Awesome! Fingers crossed!! Thank you for your time and all the info❣
I'll try to remember to give an update in a few weeks for future readers
Click to expand...
Click to collapse
UPDATE: Switching to Mint worked like a charm! Once my number ported and I put the new SIM card in, service was instantaneous! I've had Mint for 3 weeks now and the service is so much better than with Tracfone! My calls go through nearly as soon as I hit call, the internet is faster.
I didn't need to do a thing either. No making APN settings, etc. I'm betting it has to do with what you said about my phone being born ATT. So funny because the software(?) is Verizon - shows the Verizon when I restart/power up. I still love my bastard phone
So thankful I didn't buy a different phone!!! Again thanks for all your help @schwinn8
Thanks for reporting back and letting us all know, and I'm glad it worked out well!
Yeah, the carriers pull this nonsense all the time... it's BS. The phones are all the same, only the ROM changes. If we can change ROMs (which we can) then there should be no reason to force users to specific IMEIs. But we know why they do this - follow the money. I encourage people to write to the FTC and FCC about this (I have).

SM-N910T on T-Mobile USA in 2023?

I am contemplating purchase of one of these phones, and tried entering some of their IMEI numbers in the imei checker at https://www.t-mobile.com/resources/bring-your-own-phone , and was shocked to find they are ALL described as "Incompatible".
This is a bit confusing after the articles saying the AT&T and Verizon versions would not work after Jan 2021 but that the T-Mobile version would continue working. I tried looking for a later article saying that support for the T-Mobile version this model was being cancelled but could not find any such announcement.
Is that IMEI checker correct? Or is it because the samples I checked may not have gotten the last modem update installed from T-Mobile?
Is anyone still using this phone (specifically the T variant) on T-Mobile in USA? I'm assuming that last update will be important, but does this still work once it is installed?
If yes to the above, do phone calls work as VoLTE, or is it doing the fallback to 2G?
I've also seen threads about enabling more LTE bands, has anyone done that on this phone? In particular is it possible to add support for B71 (600MHz), or is this radio hardware just too old to allow that?
Thanks much, I would really like to know whether I can use this phone or if I would need to find a different model.
https://swappa.com/blog/3g-network-shutdown/ Your phone is fine.
SM-N910T with 2ETI1 OTA modem update works fine. 4g/LTE Data, WiFi Calling works. Does not drop out of 4G/LTE for voice. SM-N910V w/ MODestROM v11 (6.01 TW-based N910VVRU2CQI2 ) w/ a vzw 2CTI baseband update, has working 4gLTE data, but no WiFi Calling, or VoLTE (falls back to 2g, but I still have 2g coverage here, so it's usable, if not optimum. Here's the thing: on the VZW phone, if I set the the salescode to TMB, suddenly VoLTE works, but the Setup pages/menus/statusbar are screwed up, so it's not really useable. Here's where it gets REAL interesteing. On a VZW phone w/ VZW 2CTI1 baseband, & VZW BL, flashed with a custom TMB ROM (trltetmo_N910TUVU2EQI2_Stock_Deodexed, debloated, but still TW), EVERYTHING works. But it's not stable, it periodically loses 4g/lte. What it tells me is that the VZW h/w is NOT THE PROBLEM. I've been at this all day, everyday since VZW turned off CDMA on 01/01/23 and killed my service here. Be warned: If you go down this path, you're gonna be mostly on your own. A LOT of dead links, 'retired' devs, etc. Everyone except you, me, and three other people here have long since moved on from this awesome phone. I'll help you if I can. I bought an SM-N910T , but the damn usb port is dead. Already changed the charging board, not the problem. It's the mobo. If I could identify the usb chip (if it's not the 805 itself, I'd change it. So I have a phone with no adb that I can't unlock/root. I'd much rather get my VZW phone fully working on TMB, since I'm heavily invested in the MODestROM. Haven't given up yet. But search my posts, you'll hear the deafening silence, lol.
Seeing this forum has so little activity, on 1/21 I ended up getting a used Moto E6 (XT-2005-3 is a tmobile aka carrier unlocked MetroPCS version). While overall this is not as nice a device and has fewer features than Note 4, it does cover what for me are the essentials - removable battery, SD card slot, support for 5.8GHz wifi. Best of all, it supports B71 which will be helpful for, well, making phone calls!
I still ponder someday getting one of these as a hobby device, but that would be second place to the E6 for use as a phone, and won't be for a couple more months yet (too many expensive household issues are taking their toll on my "toy" budget right now).
ForestCat said:
SM-N910T with 2ETI1 OTA modem update works fine. 4g/LTE Data, WiFi Calling works. Does not drop out of 4G/LTE for voice.
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Click to collapse
Thank you, this was the part I needed to find out. With that in place, the only thing missing would be the B71 coverage but the E6 is already in place for that.
Re your Verizon adventures, I have no experience with any of that. What I read about T-Mobile dropping support for the verizon version in the last network update is all I know, and I don't have the skills to dispute what they say there. The best I could do is offer some links to threads on this forum but on double checking them it seems you've already been there and got no answers.
The only thing I see that might help you with that is if you could update just the t-mobile modem without disturbing the verizon bootloader. I see you tried that but it didn't stick when using Odin. I don't know if it would be any different using SmartSwitch that seemed to work for MarineWonder as he posted at https://forum.xda-developers.com/t/...pgrade-on-jan-29th-2021.4224237/post-87464609 ?
Then again he may have been putting it on a t-mobile phone rather than mixing with the verizon bootloader so who knows?
My guess since it has been so problematic for you on the verizon phone is that you may need to only use a tmobile phone since that may be the only way to get the last t-mobile modem update. Bummer that the one you bought has a dead usb port. How are you charging it? Is there any chance you could return it to the seller since it came pre-broken? Then put the refund money toward another, hopefully working, tmobile phone? And would that MODestROM work on a non-verizon phone?
The only other thought I had is there are apps to connect to ADB over wifi. Sadly most of these need root. The ones that don't, seem to need at least once using a usb connection to do the "adb tcpip 5555" command to set it all up. . . . how annoying that it is all so circular!
There is also https://telnetd.en.aptoide.com/app?store_name=apps&app_id=59202144 , maybe a telnet connection could do the "adb tcpip 5555" command instead of using the USB connection? Sadly the documentation (at https://waxrain.com/docs/010.html ) appears to be written in Chinese, and I never had much luck with google translate.
The N910T still supports VoLte.. It is still compatible with cellular networks.

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