Database Develop

Problem! The process com.android.phone has stopped unexpectedly

I already read some other threads with the same name but nothing really like my problem.
I inserted another person's sim card and after i turned on the phone it started giving me "Sorry! The process com.android.phone has stopped unexpectedly... Force Close. "
But its showing up all the time, one after another. I press Force Close and then another pops up. I can';t even navigate in my phone, i can't do anything but turn it off.
Basiclly i am stuck with 400 euro, phone that just gives errors and is totally unusable.
My phone has stock software, not rooted.
When I got the phone I was so happy...and soon the bsod problems started and I was forced to buy a new one (I see what you did there LG) - but i chose Sony Ericsson this time.

Try to root your phone and install a Clockwork Recovery. Then from the Advanced menu in the recovery choose Fix permissions. Restart the phone and see if it is fixed. If it isn't just flash a custom ROM. This will probably do the job.

This might be a hardware problem or a software problem. Since you didn't root the device you can just go back to the store and ask them to repair it or send it to LG or whatever they can do (because you still have your warranty... right?). Why didn't you go back to the store in the first place?
Sent from my LG-P990 using Tapatalk

The problem is after i click on Force Close, it gives me another error too fast and i can't click on anything(I can't really install or use any app). Its like windows errors when you get one error like thousand times and you keep on clicking and clicking and there's no end.
Restarting the phone does nothing.
And yes I already talked with support and Im going to give it back for repair. I don't think its a hardware problem, its the crappy software LG made. I didn't send it back because I could live with 3-4 bsod per week, but now that... Plus im from Bulgaria and the user above knows how long it takes to get your phone back

Okay. Then, try these steps. You don't need to install anything on your phone. You will install a new stock firmware using smartflash. I think this is the only way to fix your phone in a situation like this. Follow the steps:
1. Download Smartflash and its drivers from here and after that install the drivers.
2. Now choose a firmware from here and download it.
3. Run the SmartFlashTool_P990.exe executable.
4. Turn off the phone, remove battery, plug USB in and hold the Power + Volume down keys until you see the software update message - the COM ports field in the SmartFlash program will be filled in automatically
5. Now follow this image:
There is a video lesson too.
Source - (bulgarian, вж. точка 5.2)
Всичко това се надявам да оправи проблема ти. След като инсталираш стоковия ROM и всичко е успешно, ако ти се занимава си сложи някой от последните GR Leak Custom-и. Успех

Same Problem
Hi, I have the same problem on my Samsung SGT5830(Galaxy ACE), but it pups up ones or twice, and stop puping up... My phone after that, working whitout problems... I can receive calls, sms, mms. Also I can call, send sms, mms... I can connect on WiFi, GPS is working too... What is a problem? What can I do? How to do it?

Yes do what gkostadinov said and that will fix your phone back to stock, then root and flash clockworkmod recovery you can use the clockworkmod app from android market to do this once you have rooted.
The pick a nice fast custom rom and profit.

extremecupavac said:
Hi, I have the same problem on my Samsung SGT5830(Galaxy ACE), but it pups up ones or twice, and stop puping up... My phone after that, working whitout problems... I can receive calls, sms, mms. Also I can call, send sms, mms... I can connect on WiFi, GPS is working too... What is a problem? What can I do? How to do it?
Click to expand...
Click to collapse
Id suggest using the samsung pc studio(I dont know if it does but there should be some support on updating the phone software) to flash stock rom. Or flash a custom rom if you prefer. If you are able to use the phone and click on the screen then its not a problem to do so.
This is your forum - http://forum.xda-developers.com/forumdisplay.php?f=1167
I think you will find all the information on rooting, flashing and so on.
My problem was different as my phone was basically unable to do anything.
I had it returned to service as I didnt saw gkostadinov reply on time.

Same happened for me some time back. It was caused by google+. try uninstalling and re-installing the google+ app from the market.

I once used hp kernel rc11 and got the same issues. I just reflashed it with the stable version (sr2). Problem solved.

I get this issue when ever I try to toggle between 2G/3g OR toggle data. I am on the latest Cm7 nightly and recently flashed vadonka's 32M_S kernel . This problem occurred some times randomly while on the Cm7 kernel but now it happens almost all the time when I toggle 2G/3G . @vadonka: I can help you with the logs if you wish to look into this

same prroblem in lg optimus l3 e400
i rooted my phone and installed annobox11 then it was working very good from 3-4months from yesterday my battey got low and turned off when i tuurned itt on after charging it is continuesly saying ''unfortunately process com.android.phone has stopped'' pls help me i again reinstalled rom but now also same problem

reinstal rom

[Q]Help me with this particular N910T

Hey folks, first thread ever, I really need help with this troubled N910T, DOK2, Android 5.1.1
Whats wrong with this phone:
The contact app will stop everytime I open it, since contact app is combined into Phone app, so the Phone app will also stop everytime I click on it. However, the situation will be fixed if I change the locale to English. (The phone belongs to a Asian friend)
One of the instant message app, the Wechat, similar to Whatsapp Messager and Facebook Messager, will not receive any kind of notification, at all.
The phone's battery drop from 50% to 1% then turn off itself in minutes.
The last two problems may be unrelated issues to the first one, and that is not the main reason I'm really here. I have ODIN flashed the latest firmware over 10 times and all THREE of the problems still exist after all that.
And whats bothering me is that ODIN flash firmware WILL NOT FACTORY RESET this phone, that doesn't make any sense to me. Please let me know if I make a mistake about that, because every other phone or tablet I have worked on before will always be factory reset after flashing a OEM firmware.
I have also flahed TWRP and wiped everything from the System to the internal storage and reflash the firmware but the problem is still there.
sort of things have been done to the phone may have something to do with the problems:
installed the zips I got from this thread http://forum.xda-developers.com/not...pt-touchwiz-bloating-script-222-apps-t3258537
it debloated the phone.
the phone was lost in a rainy day, found again two days later. Remote lock and wipe preformed via Android Device Manager but the wipe process never go through.
Please let me know if the phone is worth saving at all, I have spent days in this phone fixing and researching for solution. I found no similar issue around here, and the phone is out of warranty.
Thank you and please let me know should I throw this thing away.

Battery needs to be replaced. Are you sure you flashed right firmware for 910t not 910t3?

darekz said:
Battery needs to be replaced. Are you sure you flashed right firmware for 910t not 910t3?
Click to expand...
Click to collapse
It's a N910T, and the ODIN sucessfully passed everytime but will not factory reset the phone,.

Have you tried going into recovery and factory reset it yourself

tat2messiah said:
Have you tried going into recovery and factory reset it yourself
Click to expand...
Click to collapse
Many times already.

If you haven't done so, you may want to do a clean install which means wiping system, data, dalvik and cache at least three times in custom recovery such as TWRP. Then you can try ODIN baseband, bootloader, rom and kernel (if rom doesn't contain one), custom recovery. Next you boot into customer recovery again and do a factory reset and that should do it. Let me know if that helps.
raynaran said:
Hey folks, first thread ever, I really need help with this troubled N910T, DOK2, Android 5.1.1
Whats wrong with this phone:
The contact app will stop everytime I open it, since contact app is combined into Phone app, so the Phone app will also stop everytime I click on it. However, the situation will be fixed if I change the locale to English. (The phone belongs to a Asian friend)
One of the instant message app, the Wechat, similar to Whatsapp Messager and Facebook Messager, will not receive any kind of notification, at all.
The phone's battery drop from 50% to 1% then turn off itself in minutes.
The last two problems may be unrelated issues to the first one, and that is not the main reason I'm really here. I have ODIN flashed the latest firmware over 10 times and all THREE of the problems still exist after all that.
And whats bothering me is that ODIN flash firmware WILL NOT FACTORY RESET this phone, that doesn't make any sense to me. Please let me know if I make a mistake about that, because every other phone or tablet I have worked on before will always be factory reset after flashing a OEM firmware.
I have also flahed TWRP and wiped everything from the System to the internal storage and reflash the firmware but the problem is still there.
sort of things have been done to the phone may have something to do with the problems:
installed the zips I got from this thread http://forum.xda-developers.com/not...pt-touchwiz-bloating-script-222-apps-t3258537
it debloated the phone.
the phone was lost in a rainy day, found again two days later. Remote lock and wipe preformed via Android Device Manager but the wipe process never go through.
Please let me know if the phone is worth saving at all, I have spent days in this phone fixing and researching for solution. I found no similar issue around here, and the phone is out of warranty.
Thank you and please let me know should I throw this thing away.
Click to expand...
Click to collapse

Playstore doesn't download or update any application

I have the B162 update running on my P10 and whenever I try to download an app from Playstore, it shows downloading, but nothing gets downloaded. So I did a hard reset and everything seems to fine. But only for a few days, again I can't download or update anything.
What can be the reason for this?

have you tried with 4G connection ? wifi connection ?
this morning, I couldn't get any app via 4G, I've switched to wifi and magic ! the apps got installed.

ch-vox said:
have you tried with 4G connection ? wifi connection ?
this morning, I couldn't get any app via 4G, I've switched to wifi and magic ! the apps got installed.
Click to expand...
Click to collapse
I tried with both and didn't work. But I found that when you keep the phone standby, apps will be downloaded/updated at random times.

Same for me.
If I reboot the phone, download starts immediately.

here is a troubleshooting tutorial from Google :
https://support.google.com/googleplay/troubleshooter/6241347
Solutions :
Make sure you have an Internet or mobile data connection. Then, restart your device.
Update time and date
Clear cache and data
Reinstall playstore updates
Install system updates
Make sure Download Manager is turned on
Check your device's available storage

ch-vox said:
here is a troubleshooting tutorial from Google :
https://support.google.com/googleplay/troubleshooter/6241347
Solutions :
Make sure you have an Internet or mobile data connection. Then, restart your device.
Update time and date
Clear cache and data
Reinstall playstore updates
Install system updates
Make sure Download Manager is turned on
Check your device's available storage
Click to expand...
Click to collapse
The first time when I cleared cache and data, applications started to download. But sometime after, it again came back to the previous scenario. Then I followed all the instructions again, but still no luck.
Waiting for a reply from Huawei now.

samithax said:
The first time when I cleared cache and data, applications started to download. But sometime after, it again came back to the previous scenario. Then I followed all the instructions again, but still no luck.
Waiting for a reply from Huawei now.
Click to expand...
Click to collapse
I downgraded Google Play and re-updated. Now working, but I hope we will not end up again in the same situation.

pantweb said:
I downgraded Google Play and re-updated. Now working, but I hope we will not end up again in the same situation.
Click to expand...
Click to collapse
I too downgraded the play store, but no luck for me. Even the Huawei support is asking me to do a factory reset again. So frustrated now.

After update to B162 I am having problems with not being able to update or install new apps - a reboot seems to have fixed it - For now.

Same here, cant download new apps.

Been seeing the same since i got the 162 update on my P10 Plus, reboot gets it going again but definitely something to do with 162 update.

Getting same issue as well is it worth factory reset or maybe I should take back to network carrier my contract is with?

Troysonkay said:
Getting same issue as well is it worth factory reset or maybe I should take back to network carrier my contract is with?
Click to expand...
Click to collapse
Doing a factory reset will only solve your problem temporarily. So better to wait for a fix from Huawei. They'll release one soon.

I'm on the same f/w, but have no problem downloading through wifi or 3G network.

Have they released an official statement regarding the issue?
samithax said:
Doing a factory reset will only solve your problem temporarily. So better to wait for a fix from Huawei. They'll release one soon.
Click to expand...
Click to collapse

Yup. Got this too on the B163 update for my L29.

Getting same issue as well

I don't know how this happened, but mine started to download again as usual. The only change I did was changing my theme. Strange right?

Troysonkay said:
Have they released an official statement regarding the issue?
Click to expand...
Click to collapse
No they haven't I guess. But there are many people who report this issue now. So Huawei must take an action immediately.

Same problem here since the 151 update. Huawei, this is not cool. Besides, I'm having a lot of syncing issues.

No connection in certain apps

Hi guys, I've had a problem for some time now and it's driving me nuts.
Basically some apps just lose internet connection after some time. Facebook and spotify are the most obvious.
In Facebook I can see the news feed but if try to read comment or reply it gives me an error. If I log out of the app I can't log in as it says I have no connection. If I open Facebook via Chrome I have no problem whatsoever.
Spotify is also giving me problem. If I search something I get the no connection error. But if I open a Playlist that was recently played I can open it with no problems..
Everytime a new firmware comes I update it, it works well for some days and then I start having these problems again..

DavidSnake said:
Hi guys, I've had a problem for some time now and it's driving me nuts.
Basically some apps just lose internet connection after some time. Facebook and spotify are the most obvious.
In Facebook I can see the news feed but if try to read comment or reply it gives me an error. If I log out of the app I can't log in as it says I have no connection. If I open Facebook via Chrome I have no problem whatsoever.
Spotify is also giving me problem. If I search something I get the no connection error. But if I open a Playlist that was recently played I can open it with no problems..
Everytime a new firmware comes I update it, it works well for some days and then I start having these problems again..
Click to expand...
Click to collapse
Factory reset. If that doesn't fix it use Xperia companior to repair your phone.

OK i just tried both methods and it didn't work.. I{m now going to reflash the FW

DavidSnake said:
OK i just tried both methods and it didn't work.. I{m now going to reflash the FW
Click to expand...
Click to collapse
Yup, reflashing the FW worked... I really do not understand what is going on. Let's see how long it will last this time.

OK so after re rooting the phone and installing all apps via titanium I'm getting that problem again.
If a reflash the fw again it works and then I reroot and back to the same problem again.
Of note I'm using xperifix with magisk 17.1 and I'm on the latest fw customized latam. I really don't know what to do but this is enfuriating..

DavidSnake said:
OK so after re rooting the phone and installing all apps via titanium I'm getting that problem again.
If a reflash the fw again it works and then I reroot and back to the same problem again.
Of note I'm using xperifix with magisk 17.1 and I'm on the latest fw customized latam. I really don't know what to do but this is enfuriating..
Click to expand...
Click to collapse
I think i had the same problem. Disabling "mobile data always active" in developer settings seemed to do the trick aswell as rebooting the phone every few days. Try if that helps

xPandamon said:
I think i had the same problem. Disabling "mobile data always active" in developer settings seemed to do the trick aswell as rebooting the phone every few days. Try if that helps
Click to expand...
Click to collapse
Thanks for your reply.
I've disabled that option and rebooted the phone, but still no luck.. going crazy here

Question Phone is on but screen won't turn on after a normal restart

Hey XDA folks. Ever since I updated to MIUI 14 the problem mentioned in the title happens. I swept the internet but couldn't find anything that actually worked except for a data wipe from the recovery menu. I got the problem solved (or so I thought) and spent a long time reinstalling everything. After another restart just now however the stupid black screen is back. My question is whether anyone here knows a working solution and if not please let me know how I can downgrade back to MIUI 13 without voiding my warranty. Many thanks in advance.

saeedaraam said:
Hey XDA folks. Ever since I updated to MIUI 14 the problem mentioned in the title happens. I swept the internet but couldn't find anything that actually worked except for a data wipe from the recovery menu. I got the problem solved (or so I thought) and spent a long time reinstalling everything. After another restart just now however the stupid black screen is back. My question is whether anyone here knows a working solution and if not please let me know how I can downgrade back to MIUI 13 without voiding my warranty. Many thanks in advance.
Click to expand...
Click to collapse
Are you unlocked? If yes, then you can ROM. I don't believe there is an effective downgrade in stock MIUI, but I could be wrong.