Hi, -- hoping for help...
My M7_UL died/hung up during upgrade yesterday - and is now stuck when rebooting - gets the black screen with a red triangle and the exclamation mark in it.... I have no idea on what went wrong, factory resets etc. does not help -- so I need to bring it back somehow... Any help would be greatly appreciated
Version info:
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.274.0909
OS-6.09.401.11
eMMC-boot 2048MB
Nov 12 2014,22:08.05.0
Version info from fastboot getvar all:
C:\HTC bootloader>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.29.3218.08
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.09.401.11
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: xxxxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3785mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-6d8a0b9b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Help
Cheers,
Joern
JornJenz said:
Hi, -- hoping for help...
My M7_UL died/hung up during upgrade yesterday - and is now stuck when rebooting - gets the black screen with a red triangle and the exclamation mark in it.... I have no idea on what went wrong, factory resets etc. does not help -- so I need to bring it back somehow... Any help would be greatly appreciated
Version info:
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.274.0909
OS-6.09.401.11
eMMC-boot 2048MB
Nov 12 2014,22:08.05.0
Version info from fastboot getvar all:
C:\HTC bootloader>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.29.3218.08
(bootloader) version-main: 6.09.401.11
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) security: on
Help
Cheers,
Joern
Click to expand...
Click to collapse
First edit your post and remove the Serial no and IMEI
Next hold the power button for about 15 seconds and get the phone to shut down
after it's off you need to get into the bootloader / Fastboot USB - By holding Volume Down + Power
From here you can flash Firmware and a custom recovery
relock bootloader fastboot oem lock
Download this 6.09.401.11 firmware.zip
and flash it
fastboot oem rebootRUU
fastboot flash zip firmware.zip
fastboot flash zip firmware.zip
fastboot reboot-bootloader
Next unlock bootloader and flash TWRP 2.8.4.0
fastboot flash recovery openrecovery-twrp-2.8.4.0-m7.img
fastboot erase cache
fastboot reboot-bootloader
Next download and extract this stock Nandroid to your TWRP/BACKUP/yourSerialNo/put backup here
https://www.androidfilehost.com/?fid=95832962473396067
your phone should work as normal after this
I am having exactly the same issue with my HTC One with the same version details as the TS:
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.274.0909
OS-6.09.401.11
eMMC-boot 2048MB
Nov 12 2014,22:08.05.0
My HTC One had original software (never manually put any ROM on it), and it got stuck during the OTA upgrade to Lollipop.
I tried the steps you suggested:
1) fastboot oem rebootRUU
2) fastboot flash zip firmware.zip
3) fastboot flash zip firmware.zip
4) fastboot reboot-bootloader
Next unlock bootloader and flash TWRP 2.8.4.0
5) fastboot flash recovery openrecovery-twrp-2.8.4.0-m7.img
The first 4 steps went well, but I get stuck on step 5. I downloaded the TWRP 2.8.4.0 image from "techerrata . com" and put it in the fastboot folder on the PC. If I use the fastboot command from step 5 I get an error message: "FAILED (remote: signature verify fail).
I tried verious other images, all giving the same error message. Do you have any suggestions what I should try as a next step?
sunshine9 said:
I am having exactly the same issue with my HTC One with the same version details as the TS:
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.274.0909
OS-6.09.401.11
eMMC-boot 2048MB
Nov 12 2014,22:08.05.0
My HTC One had original software (never manually put any ROM on it), and it got stuck during the OTA upgrade to Lollipop.
I tried the steps you suggested:
1) fastboot oem rebootRUU
2) fastboot flash zip firmware.zip
3) fastboot flash zip firmware.zip
4) fastboot reboot-bootloader
Next unlock bootloader and flash TWRP 2.8.4.0
5) fastboot flash recovery openrecovery-twrp-2.8.4.0-m7.img
The first 4 steps went well, but I get stuck on step 5. I downloaded the TWRP 2.8.4.0 image from "techerrata . com" and put it in the fastboot folder on the PC. If I use the fastboot command from step 5 I get an error message: "FAILED (remote: signature verify fail).
I tried verious other images, all giving the same error message. Do you have any suggestions what I should try as a next step?
Click to expand...
Click to collapse
unlock your bootloader at htcdev.com
clsA said:
unlock your bootloader at htcdev.com
Click to expand...
Click to collapse
Thx a lot for the pointer and the fast response! That indeed did the trick and TWRP is flashed now. I'm starting to feel silly, but I can't get anything on the SD memory from my computer yet. This means I can't finish the final step and install the image using TWRP. Probably a driver issue on my PC, I guess. I have installed several drivers that are recommended through the various fora, but none seem to work to get my phone to show up in windows explorer to make any file transfer. The only thing that works so far is the fastboot command. ADB fails, giving the error message "device not found".
When I plug in my phone, my PC sees the phone. On "Device Manager" it shows Android Device --> my HTC. However, nothing shows in Explorer. I'm using windows 8.1 64 bit. I have used the HTC sync manager drivers as well as several drivers found on the internet, but none seem to do the trick. Have you got any further pointers for the right drivers? Or am I looking in the wrong direction, and isn't this a driver issue?
sunshine9 said:
Thx a lot for the pointer and the fast response! That indeed did the trick and TWRP is flashed now. I'm starting to feel silly, but I can't get anything on the SD memory from my computer yet. This means I can't finish the final step and install the image using TWRP. Probably a driver issue on my PC, I guess. I have installed several drivers that are recommended through the various fora, but none seem to work to get my phone to show up in windows explorer to make any file transfer. The only thing that works so far is the fastboot command. ADB fails, giving the error message "device not found".
When I plug in my phone, my PC sees the phone. On "Device Manager" it shows Android Device --> my HTC. However, nothing shows in Explorer. I'm using windows 8.1 64 bit. I have used the HTC sync manager drivers as well as several drivers found on the internet, but none seem to do the trick. Have you got any further pointers for the right drivers? Or am I looking in the wrong direction, and isn't this a driver issue?
Click to expand...
Click to collapse
I'm stuck at the exact same spot as you, - the phone does not show up in explorer - but I can see it in device manager.... Phone is booted in FASTBOOT USB mode, and accepts fastboot commands - but can't be seen in explorer --- probably something trivial, but I am also stuck...
BWT: I am running Windows 7 Enterprise, 64 bit...
Cheers,
Joern
It wont be visible in explorer when in bootloader mode...if fastboot commands are working, you can go ahead and use the steps given by clsA earlier
Sent from my VZW LG G2
sunshine9 said:
Thx a lot for the pointer and the fast response! That indeed did the trick and TWRP is flashed now. I'm starting to feel silly, but I can't get anything on the SD memory from my computer yet. This means I can't finish the final step and install the image using TWRP. Probably a driver issue on my PC, I guess. I have installed several drivers that are recommended through the various fora, but none seem to work to get my phone to show up in windows explorer to make any file transfer. The only thing that works so far is the fastboot command. ADB fails, giving the error message "device not found".
When I plug in my phone, my PC sees the phone. On "Device Manager" it shows Android Device --> my HTC. However, nothing shows in Explorer. I'm using windows 8.1 64 bit. I have used the HTC sync manager drivers as well as several drivers found on the internet, but none seem to do the trick. Have you got any further pointers for the right drivers? Or am I looking in the wrong direction, and isn't this a driver issue?
Click to expand...
Click to collapse
JornJenz said:
I'm stuck at the exact same spot as you, - the phone does not show up in explorer - but I can see it in device manager.... Phone is booted in FASTBOOT USB mode, and accepts fastboot commands - but can't be seen in explorer --- probably something trivial, but I am also stuck...
BWT: I am running Windows 7 Enterprise, 64 bit...
Cheers,
Joern
Click to expand...
Click to collapse
Enter recovery, the device will now show up in my computer / explorer, then transfer the files, if it doesnt show up, check your drivers in device manager whilst the phone is plugged in and in recovery
Update: after a zillion tries to install the windows drivers it somehow succeeded now. My phone is working again. Thx a lot for the pointers!!!
Ok, I managed to download the M7_UL_TWRP_Nandroid_6.09.401.11_(inkl._preload-Ordner).rar - and extracted the files boot.emmc.win - data.ext4.win - system.ext.4.win000 - system.ext4.win001 (and the md5 files)- and copied them to the phone.... However, TWRP can't find the files - even though I look in the correct directory - do I need to change the extension or something - or does fastboot have a command that will flash my phone with these new files ?
Joern.
JornJenz said:
test
Click to expand...
Click to collapse
Test what ? if you want help describe your problem in detail
did you enter TWRP recovery and copy the files to your phone ?
Ok, I managed to download the M7_UL_TWRP_Nandroid_6.09.401.11_(inkl._preload-Ordner).rar - and extracted the files boot.emmc.win - data.ext4.win - system.ext.4.win000 - system.ext4.win001 (and the md5 files)- and copied them to the phone.... However, TWRP can't find the files - even though I look in the correct directory - do I need to change the extension or something - or does fastboot have a command that will flash my phone with these new files ?
Joern.
(Sorry if this is a "double-entry" - my pc lost power when trying to update my previous post)....
JornJenz said:
Ok, I managed to download the M7_UL_TWRP_Nandroid_6.09.401.11_(inkl._preload-Ordner).rar - and extracted the files boot.emmc.win - data.ext4.win - system.ext.4.win000 - system.ext4.win001 (and the md5 files)- and copied them to the phone.... However, TWRP can't find the files - even though I look in the correct directory - do I need to change the extension or something - or does fastboot have a command that will flash my phone with these new files ?
Joern.
(Sorry if this is a "double-entry" - my pc lost power when trying to update my previous post)....
Click to expand...
Click to collapse
No
The easy way is to go into TWRP and go to backup
create a backup of just boot or cache
this will create the folder you need to put the files in from the rar for TWRP to see them and restore them
on my phone their in TWRP/Backups/FA45xxxxx45/2015-2-24-19-46-0
your folder names will be different
Well now, - things are progressing --- I got the backup directories created, copied the files in the .rar file over - and made a restore without problems...
Rebooted, - and now my phone is restoring my contents from HTC backup - thank you so much for your assistance
Cheers,
Joern
Related
Hi guys sorry to be of trouble.
I rooted my HTC One today after being on Vodafone UK stock ROM. I think I flashed a bad kernel and now I can't seem to get anywhere. When I turn on the phone, I get the green HTC logo and then black screen. When I press the power button the Capacitive buttons light up. However I do have full access to the bootloader and TWRP recovery. When I try to sideload a ROM, I get a verification error. I know I'm doing something wrong, if someone could help me get past this I'd really appreciate it.
My phone's details are:
M7_UL PVT SHIP S-ON RH
HBOOT-1.54.0000
RADIO-4A.17.3250.14
OpenDSP-v31.120.274.0617
OS-2.24.161.1
fastboot getvar all gives me
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.161.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: xxxxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: VODAP001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4311mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d16dc66985
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thanks guys.
ten bucks goes to whoever can get me through this
Thank you!
Alright ! I got your PM and here I am :
Start your phone in bootloader (adb reboot bootloader)
Select "Fastboot" so that it appears in red instead of HBOOT
On your computer, make sure fastboot sees your device, then type "fastboot erase cache"
Type "fastboot reboot-bootloader"
Reflash your recovery (I recommend CWM). Might as well play it safe.
Wipe data/factory reset (you will loose everythng)
*** If there are files you need to keep, you can always use adb pull to get them out before hand (let's say a nandroid backup or other important thing)
Wipe Cache partition
Advanced -> Wipe Dalvik Cache
Since you didn't have any luck using sideload, we'll use push
Code:
adb push [path/nameoffileonyourcomputer.zip] /sdcard/rom.zip
Once that is done, simply take your cell phone
Select Install zip
Choose zip from sdcard
Voila ! You should be good to go !
ROM-wise, I really recommend you get Android Revolution HD. It stays true to HTC Sense while really improving it. The only issue is that your device is still S-ON, which is something that should be fixable pretty soon .
Hit me up if there's anything else !
Thanks a million for your detailed reply.
Before I tackle it, I have a small question. In step 5, you advise to reflash recovery. Would I transfer the CWM recovery file to the phone using the push method you also mentioned?
Thanks.
Gadge64 said:
Thanks a million for your detailed reply.
Before I tackle it, I have a small question. In step 5, you advise to reflash recovery. Would I transfer the CWM recovery file to the phone using the push method you also mentioned?
Thanks.
Click to expand...
Click to collapse
Nope
Code:
fastboot flash recovery [pathonyourcomputer/recovery.img]
Thanks again for the quick reply!
I've done everything up to Step 9. Unfortunately I get the error "error: device not found".
Do I have to mount a space on the memory or something first?
Regards,
G.
Gadge64 said:
Thanks again for the quick reply!
I've done everything up to Step 9. Unfortunately I get the error "error: device not found".
Do I have to mount a space on the memory or something first?
Regards,
G.
Click to expand...
Click to collapse
In recovery you should have access through ADB. Once plugged in and connected, on the CWM main page; try
Code:
adb devices
to see if you can connect.
Otherwise, you're going to have to try :
Select "Install zip"
Select "Install zip from sideload"
On your computer, try adb sideload [pathonyourcomputer/rom.zip]
Try it out
attanasi0 said:
In recovery you should have access through ADB. Once plugged in and connected, on the CWM main page; try
Code:
adb devices
to see if you can connect.
Otherwise, you're going to have to try :
Select "Install zip"
Select "Install zip from sideload"
On your computer, try adb sideload [pathonyourcomputer/rom.zip]
Try it out
Click to expand...
Click to collapse
I did that and it was still showing me nothing. Sideload failed also.
I went into device manager and noticed the yellow triangle where the HTC was listed. For some reason it failed to load the driver when I turned on my computer this evening, when it was working fine all day. I forced the driver in now, and currently the file is transferring. I'll let you know how it goes!
Btw thanks again for your reply.
I went for the ViperOne ROM, and that's currently installing. Looking good!
Just to update, everything's working fine now.
Thanks a million attanasi0 for your great help! I'll PM you in the morning
Hi
Please help me or I will possibly be killed by my wife!
She has a HTC One which was bought 2nd hand months ago. This morning there was a alert popped up on screen saying there was a OTA update. I pressed it and it took me into a recovery system called "Team Win Recovery Project V2.6.3.0".
Ive gone into this and pressed the "wipe" button and "format data" thinking this would do a full factory reset for this update.....I was wrong!
I now have no OS on the phone and she is seriously P!ssed at me!
I have been on with this for the past 4 hours and still no further forward.
I have managed to download a RUU and side load it onto the phone but when it updates I get the following error
"set_metadata_recursive: some changes failed
E : Error executing updater binary in zip '/sdcar
Error flashing zip '/sdcard/sideload.zip'
Updateing partition details..."
Can any1 help? could it be the RRU I have downloaded is corrupt? or the wrong one?
When I go into the bootload the following info is there......
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.54.0000
RADIO-4A.17.3250.14
OpenDSP-v31.120.274.0617
OS-2.24.61.1
eMMC-boot 2048MB
Jun 21 2013, 23:33:16.0
I don't know if the phones jailbroke/rooted etc. She isn't wanting any of that, just to be able to get the updates and that's it.....once again,
PLEASE HELP! lol
Thankyou in advance!
Dave
Are you familiar with fastboot commands? While booted to the white Bootloader screen connect phone to pc, then open a command prompt in whichever folder you have fastboot.exe in by holding the shift key down and right click the mouse anywhere in the folder fastboot is in. Then choose "open command prompt here"
In the black command prompt window please type
fastboot getvar all
Then hit enter. Copy and paste the info it spits out here please. This will give us more info about your devices firmware. If you had s-off you could flash any ruu, but since you are s-on we can only flash an ruu that is the same as current firmware or upgrade to a higher version (then you have to hope there is an ruu available)
This will help put you back to complete stock. The issue before was that you had twrp recovery installed when you tried to ota update. You can only update via OTA if you have stock recovery. Then the real issue is when you formatted data and wiped your firmware off phone.
Since your bootloader is unlocked it is possible to just push a stock rom through sideboard and then flash in recovery but you still couldn't accept updates since you have twrp installed. This would be the quicker fix but if the wife wants complete stock we need to look for the correct RUU.
Hope this helps!
Sent from my SGH-I337 using xda app-developers app
ive done as you asked and it just says < waiting for device >
Ive read somewhere that fastboot doesn't work correct with windows 8.1
dave mckenzie said:
Hi
Please help me or I will possibly be killed by my wife!
She has a HTC One which was bought 2nd hand months ago. This morning there was a alert popped up on screen saying there was a OTA update. I pressed it and it took me into a recovery system called "Team Win Recovery Project V2.6.3.0".
Ive gone into this and pressed the "wipe" button and "format data" thinking this would do a full factory reset for this update.....I was wrong!
I now have no OS on the phone and she is seriously P!ssed at me!
I have been on with this for the past 4 hours and still no further forward.
I have managed to download a RUU and side load it onto the phone but when it updates I get the following error
"set_metadata_recursive: some changes failed
E : Error executing updater binary in zip '/sdcar
Error flashing zip '/sdcard/sideload.zip'
Updateing partition details..."
Can any1 help? could it be the RRU I have downloaded is corrupt? or the wrong one?
When I go into the bootload the following info is there......
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.54.0000
RADIO-4A.17.3250.14
OpenDSP-v31.120.274.0617
OS-2.24.61.1
eMMC-boot 2048MB
Jun 21 2013, 23:33:16.0
I don't know if the phones jailbroke/rooted etc. She isn't wanting any of that, just to be able to get the updates and that's it.....once again,
PLEASE HELP! lol
Thankyou in advance!
Dave
Click to expand...
Click to collapse
the RUU is run from the PC not the phone
here are some directions to flash "rom.zip":
Quote:
if youre working with a booted,operational phone,you can flsh the file in the following manner:
-open a cmd window
-change to adb/fastboot directory
cd c:\foldername
(cd c:\mini-adb if youve used any of my guides )
-place the zip file you want to flash into adb/fastboot directory
-enable usb debug,disable fastboot,plug in phone
-check for connectivity
adb devices (should return serial number)
-boot to fastboot
adb reboot bootloader
-check for connectivity again
fastboot devices
-flash the file
fastboot erase cache
fastboto oem rebootRUU (will put you in ruu mode,black screen silver htc letters)
fastboot flash zip zipfilename.zip (will send and flash the file. dont interupt it while the cmd window shows its writinging,and the green status bar is moving on the phone screen)
*sometimes a file will fail with a pre-update error. this is normal,just enter again:
fastboot flash zip zipfilename.zip
and this time it will finish
-when you get "finished" and "OK"
fastboot reboot-bootloader (takes you back to fastboot)
-reboot back to the OS
fastbooot reboot
you can use this if you dont have an operational phone as well. you just need to manually put the phone in fastboot(select from hboot menu) then skip the "adb" commands and start with fastboot devices
to answer your other question,yes,you will need to re-unlock and re-install recovery after running the RUU. an ruu is designed as an "unroot" solution, or emergency fix,if other attempts have not made the phone operational.
Click to expand...
Click to collapse
I am running windows 8.1 and it wont pick up the phone at all in fastboot mode.....
dave mckenzie said:
I am running windows 8.1 and it wont pick up the phone at all in fastboot mode.....
Click to expand...
Click to collapse
well theirs your problem, your going to need a windows 7 pc
try sideloading one of these
http://www.htc1guru.com/downloads/stock-rom-downloads/
dave mckenzie said:
ive done as you asked and it just says < waiting for device >
Ive read somewhere that fastboot doesn't work correct with windows 8.1
Click to expand...
Click to collapse
Yes sometimes fastboot does not play nice with win8.1 you need to get fastboot drivers working before you could fastboot oem rebootRUU anyways, plus you will need to make sure you have the correct RUU.
Do you have access to another pc that doesn't have win8.1? It would make this process much quicker. If not then let me fire up my pc to get you a few proper links to help you get fastboot working on current pc (on my phone right now).
Sent from my SGH-I337 using xda app-developers app
I have a MacBook but all pcs in this house has win8.1, I can only reply once every 5mins due to some restriction on my account on here so sorry for not replying straight away.
Last login: Sat Dec 28 16:00:02 on ttys000
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$ cd
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$ cd /Users/davemckenzie/Desktop/andriod
Dave-McKenzies-MacBook-Pro-15:andriod davemckenzie$ ./fastboot getvar all
< waiting for device >
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.61.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA33VW904059
(bootloader) imei: ************
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3958mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d16dc66985
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.044s
Dave-McKenzies-MacBook-Pro-15:andriod davemckenzie$
(bootloader) version-main: 2.24.61.1
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
Click to expand...
Click to collapse
This is all I can find for you phone
http://www.htc1guru.com/dld/m7-cwm-nandroid-backup-cid-orang001-2-24-61-1-zip/
Extract this to the folder fastboot/adb is in, in a folder called backup
To use – download the latest version of the needed recovery and install it via fastboot:
fastboot flash recovery TWRP.img - you already have this
Then enter recovery either by holding power and vol down button until bootloader displays and then select recovery
Now perform a test backup and allow it to complete. Then make a note of the folder in which the backup was created. Now copy the downloaded stock Nandroid into that same folder so that recovery will see the backup and allow you to restore it.
Click to expand...
Click to collapse
to accomplish this you going to adb push the file to your phone
this is how it looks on my phone
C:\fastboot>adb devices
List of devices attached
HT********** recovery <-- You need this Number in the command below not the word recovery
C:\fastboot>adb push backup /data/media/0/TWRP/BACKUPS/Your number here HT**********/backup
1 file pushed. 0 files skipped.
3881 KB/s (28795564 bytes in 7.245s)
Click to expand...
Click to collapse
In the above example I named the folder the files are in backup
after it copy's you go back to the phone in recovery and choose restore
the folder backup should be their for you to choose
wil these be the same commands on mac?
thankyou for your help btw, every1 has been brilliant
Once this has got working, will I be able to update over wifi etc?
dave mckenzie said:
wil these be the same commands on mac?
thankyou for your help btw, every1 has been brilliant
Once this has got working, will I be able to update over wifi etc?
Click to expand...
Click to collapse
No most likely this is a Stock rooted backup
You phone will never get OTA updates while your on custom recovery. Until theirs a RUU for your device it will be tough getting full stock for OTA
Sent from my HTC One using Tapatalk
I am trying to recover my HTCone m7 from this stuck logo screen upon lunch. At this point I want to get s-off in order to RUU my phone. The bagillion potential fixes online have lead me to believe that i need to push Android Rev HD in order to add firewater which will grant me s-OFF, allowing me to run the RUUexe. following>>>>>htc-one.wonderhowto.com/how-to/set-your-htc-one-s-off-using-firewater-any-computer-015123
NOW i need to use abd but it wont connect for s--t. I'm guessing its because my computer is referencing the drivers from system32 but when i move my platform-tools folder to systems32 i get "...adbwinapi.dll file missing" or somethiing like that.
My question. How do i get ADB working from system32?
tacoDawg said:
NOW i need to use abd but it wont connect for s--t. I'm guessing its because my computer is referencing the drivers from system32 but when i move my platform-tools folder to systems32 i get "...adbwinapi.dll file missing" or somethiing like that.
My question. How do i get ADB working from system32?
Click to expand...
Click to collapse
Don't know why you think you have to do this. Adb doesnt have to be executed from system32. You can execute it from anywhere as long that all files are in the same folder (adb.exe, fastboot.exe and their related dynamic link library like adbwinapi.dll and adbwinusbapi.dll)
You also need your HTC drivers correctly installed on your computer.
ADB commands will only work from a custom recovery or from a booted OS with usb debug enabled.
Fastboot commands are used from bootloader mode.
Jxt. said:
Hello there, you do not need to have your adb folder in your system 32 folder in order to work. Instead, try moving it to the root of your Hard drive, so that it looks like C:/adb then try it from there. Tell me if that works
Click to expand...
Click to collapse
well moving the abd folder to the C drive did get fastboot working without the "adbwinapi.dll file missing" error but adb just wont connect. Its showing up in device manager as "ACER composite ADB Interface" and in Driver File Details its pulling files from system32.
Jxt. said:
Hello there, you do not need to have your adb folder in your system 32 folder in order to work. Instead, try moving it to the root of your Hard drive, so that it looks like C:/adb then try it from there. Tell me if that works
Click to expand...
Click to collapse
alray said:
Don't know why you think you have to do this. Adb doesnt have to be executed from system32. You can execute it from anywhere as long that all files are in the same folder (adb.exe, fastboot.exe and their related dynamic link library like adbwinapi.dll and adbwinusbapi.dll)
You also need your HTC drivers correctly installed on your computer.
ADB commands will only work from a custom recovery or from a booted OS with usb debug enabled.
Fastboot commands are used from bootloader mode.
Click to expand...
Click to collapse
i thought the adb.exe and the driver needed to be in the same place for some reason... Ive switched out the htc drivers a gazillion times i dont think thats the issue..or maybe it is..... all i know is ADB refuses to cooperate.
tacoDawg said:
i thought the adb.exe and the driver needed to be in the same place for some reason... Ive switched out the htc drivers a gazillion times i dont think thats the issue..or maybe it is..... all i know is ADB refuses to cooperate.
Click to expand...
Click to collapse
You might try and start over.
** Uninstall the HTC driver from your computer and reboot.
** Download and install the latest HTC drivers. Do not install Sync or remove it after it installed.
** Download and install ADB & Fastboot in your root drive
** Assuming you can boot your phone normally, check Settings >> Developer options >> USB Debugging must have a check by it showing it is enabled.
** Now connect the phone to the computer and type the following in a cmd window:
Code:
adb devices
You should see your serial number in the cmd window.
Now type:
Code:
adb reboot bootloader
You should see the bootloader screen on your phone.
** Using the pwr and vol buttons select Recovery assuming a custom recovery is installed
** While at Recovery's main screen, type:
Code:
adb devices
You should see your serial number and next to it recovery Now you should be able to run the adb commands that you desire.
You mention that you want to run a RUU and that is why you want to s-off! If the RUU is the same version or higher you can run it as long as your bootloader is locked/relocked. If it is lower or a different version then you need s-off.
majmoz said:
You might try and start over.
** Uninstall the HTC driver from your computer and reboot.
** Download and install the latest HTC drivers. Do not install Sync or remove it after it installed.
** Download and install ADB & Fastboot in your root drive
** Assuming you can boot your phone normally, check Settings >> Developer options >> USB Debugging must have a check by it showing it is enabled.
** Now connect the phone to the computer and type the following in a cmd window:
Code:
adb devices
You should see your serial number in the cmd window.
Now type:
Code:
adb reboot bootloader
You should see the bootloader screen on your phone.
** Using the pwr and vol buttons select Recovery assuming a custom recovery is installed
** While at Recovery's main screen, type:
Code:
adb devices
You should see your serial number and next to it recovery Now you should be able to run the adb commands that you desire.
You mention that you want to run a RUU and that is why you want to s-off! If the RUU is the same version or higher you can run it as long as your bootloader is locked/relocked. If it is lower or a different version then you need s-off.
Click to expand...
Click to collapse
ive tried starting from scratch.. i have this RemoveOldHTCDriver3.exe that ive run but i dont know if that does the trick.. also what about the adb drivers? how would i remove those?
my phone is stuck at the launch screen, RUU seems like it would fix this.. so if i dont need s-off when i run the RUU why dose it stick at sending evvvvverrrrryyyyyyyyy eeeeffffiiiinnnnggggggg time?
Im going to try downloading another newer RUU maybe that will work..
thanks btw.
tacoDawg said:
ive tried starting from scratch.. i have this RemoveOldHTCDriver3.exe that ive run but i dont know if that does the trick.. also what about the adb drivers? how would i remove those?
my phone is stuck at the launch screen, RUU seems like it would fix this.. so if i dont need s-off when i run the RUU why dose it stick at sending evvvvverrrrryyyyyyyyy eeeeffffiiiinnnnggggggg time?
Im going to try downloading another newer RUU maybe that will work..
thanks btw.
Click to expand...
Click to collapse
To remove the HTC drivers go into Control Panel >> Programs and Features >> find HTC Drivers and highlight then select uninstall. To remove the adb and fastboot just delete the folder but save your files that are to be flashed or pushed to another folder first. When you download the newer RUU make sure it is for your variant and the version number is higher than what you presently have.
majmoz said:
To remove the HTC drivers go into Control Panel >> Programs and Features >> find HTC Drivers and highlight then select uninstall. To remove the adb and fastboot just delete the folder but save your files that are to be flashed or pushed to another folder first. When you download the newer RUU make sure it is for your variant and the version number is higher than what you presently have.
Click to expand...
Click to collapse
did everything you suggested.. got further than before kinda. I feel asleep at like 2am with the RUU app still sending.. I woke up around 5 something and it was still sending so i just shut down my computer and went back to sleep... when i wake up again the phone says RUU failed or something.
I re-run the app thinking maybe it was because i didnt 'run as administrator' two hours later its still sending...........................
this is the ruu im using: RUU_M7_UL_JB43_SENSE50_MR_TMOUS_3.24.531.3_Radio_4A.21.3263.03_10.38m.1157.04_release_336982_signed_2(2)
maybe that bracketed 2 is throwing something off, i dont know.
is there an alternative to RUUexe.... maybe adb push a zip?
majmoz said:
To remove the HTC drivers go into Control Panel >> Programs and Features >> find HTC Drivers and highlight then select uninstall. To remove the adb and fastboot just delete the folder but save your files that are to be flashed or pushed to another folder first. When you download the newer RUU make sure it is for your variant and the version number is higher than what you presently have.
Click to expand...
Click to collapse
Jxt. said:
Hey taco, so all you are trying to do is flash an RUU?
if so you might want to check that you have the proper model id and matching RUU file, afterwards type "fastboot oem rebootRUU" capital sensitive.
Then start the RUU, If that's not what your trying to get done then tell me what you are trying to do.
Click to expand...
Click to collapse
Yes im trying to RUU, i ran it and after forever it still said sending. I shut the computer down and the phone booted to bootloader with no options to chose from, all it said was "RUU, RUU zip transfer failed" or something like that.. i rebooted and am trying the ruu ran as administrator.
Jxt. said:
Okay so you are getting a flashing error.
Are you in RUU mode when flashing this? (black screen, silver logo of HTC).
You have the correct RUU? (Can you give me a link of where you got it?)
Can you take a screenshot of your pc when you get the error?
That should let me know whats going wrong.
Click to expand...
Click to collapse
my computer just restarted out of nowhere so i lost the cmd prompts from the last attempt but after like 3 hours of sending (ruu app says sending........ and the phone has silver htc w/ blk bkg) i entered fastboot rebbotRUU and the phone reboots to the stuck launch green htc logo screen.. on my computer the ruu app says successful transfer or something... im guessing it didnt work.
ruu:
http://forum.xda-developers.com/showthread.php?t=2496074
phone says: relocked ***security warning***, hboot 1.56
htcONE m7 tmobile....
tried RUU for the 5th time... force rebooted the HTC after 2 hours, got 'ruu 155 unknown error'
results of fastboot getvar all:
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.24.3263.09
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA425W909681
(bootloader) imei: ******1457712
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 4275mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.068s
tacoDawg said:
tried RUU for the 5th time... force rebooted the HTC after 2 hours, got 'ruu 155 unknown error'
results of fastboot getvar all:
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.24.3263.09
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: removed
(bootloader) imei: removed
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 4275mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.068s
Click to expand...
Click to collapse
You are trying to run a RUU that is a lower version than your phone. Give this one a try is should be the same version or higher.
Jxt. said:
You might want to edit your last post and delete your imei, you don't want to show that around !
---------- Post added at 10:53 PM ---------- Previous post was at 10:50 PM ----------
Another thing, you should be s-off or at least have a stock recovery. One of the two.
Click to expand...
Click to collapse
damn, how stupid of me...thanks. yea, i was trying to get s-off but they suggest ruu.
majmoz said:
You are trying to run a RUU that is a lower version than your phone. Give this one a try is should be the same version or higher.
Click to expand...
Click to collapse
MY GOD I COULD KISS YOU! I have been struggleing with this phone for liike 3 months now and you just broke the case like it was nothing. If you ever need to hide a body, consider me down, I owe you one.
tacoDawg said:
MY GOD I COULD KISS YOU! I have been struggleing with this phone for liike 3 months now and you just broke the case like it was nothing. If you ever need to hide a body, consider me down, I owe you one.
Click to expand...
Click to collapse
You are welcome glad I could help. If you could put [Solved] on the title of your first post that would be great. Happy flashing!!!
majmoz said:
You are trying to run a RUU that is a lower version than your phone. Give this one a try is should be the same version or higher.
Click to expand...
Click to collapse
Jxt. said:
Yeah, tell me how that works
Click to expand...
Click to collapse
s***s working now, thanks for looking out.
Hi there, I must have flashed the wrong sense ROM. I am extremely noobish, so bare with me.
I tried following this amazing guide: http://forum.xda-developers.com/showthread.php?t=2739126 but have had no luck when it comes to flashing the recovery indicated.
"C:\adb>fastboot flash recovery twrp-recovery-2.7-m7-nobcb.img
error: cannot load 'twrp-recovery-2.7-m7-nobcb.img'"
It looks like I entered it right...
My phone will power on and function OK with data and text, but cannot make calls. Sometimes it'll reboot into hboot when I plug it into USB/AC. I have access to fastboot, but not adb, nor recovery.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: `
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT35...
(bootloader) imei: 3559...
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 4118mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-331585dd
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thank you for your time, XDA!
Have you selected the Fastboot option in bootloader before you flash that?
Sent from my HTC One using Tapatalk
cyrusct82 said:
Have you selected the Fastboot option in bootloader before you flash that?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Yes and it shows under "fastboot devices"
It's now managed to have gotten worse and will only boot into the spash screen, then Fastboot (not Hboot).
If I remove the sim card, it will boot up normally (unless it's plugged into USB/AC). If I insert the sim, or plug in the microUSB, it will shortly thereafter crash into fastboot.
1- error: cannot load -> means the filename is wrong
2- Are you able to get to any kind of stable (or at least semi-stable) part; ROM or TWRP?
3- can you please provide the link (thread and file please) of what you flashed; so that we can look what was corrupted
nkk71 said:
1- error: cannot load -> means the filename is wrong
2- Are you able to get to any kind of stable (or at least semi-stable) part; ROM or TWRP?
3- can you please provide the link (thread and file please) of what you flashed; so that we can look what was corrupted
Click to expand...
Click to collapse
1) I tried simplifying the name to TWRPnbc.img and it's still says failed
2) I was able to boot into the ROM, make texts and use data reliably for a bit, once this issue started, but now it is so bad I can only access fastboot (including presence in "fastboot devices" of fastboot commands). Hboot does not acknowledge USB, adb devices shows nothing (device manager shows nothing in Hboot mode) and attempting to load the ROM kicks me back to Fastboot (not Hboot). Recovery kicks me back to Fastboot as well :crying:
3)It was a while ago that I flashed this ROM and it WAS stable for nearly 6 months, but I think it was just the first ROM of the list for the GURU resets, here:
http://www.htc1guru.com/downloads/stock-rom-downloads/
The version of TWRP I was trying to flash, if you are interested, is in the guide/link in the OP.
Thank you for your time and attention, nkk71!
Enigmatic Fart said:
1) I tried simplifying the name to TWRPnbc.img and it's still says failed
2) I was able to boot into the ROM, make texts and use data reliably for a bit, once this issue started, but now it is so bad I can only access fastboot (including presence in "fastboot devices" of fastboot commands). Hboot does not acknowledge USB, adb devices shows nothing (device manager shows nothing in Hboot mode) and attempting to load the ROM kicks me back to Fastboot (not Hboot). Recovery kicks me back to Fastboot as well :crying:
3)It was a while ago that I flashed this ROM and it WAS stable for nearly 6 months, but I think it was just the first ROM of the list for the GURU resets, here:
http://www.htc1guru.com/downloads/stock-rom-downloads/
The version of TWRP I was trying to flash, if you are interested, is in the guide/link in the OP.
Thank you for your time and attention, nkk71!
Click to expand...
Click to collapse
1- renaming the file is no problem, but you probably ended up with <NAME>.img.img (double extension due to Windows hiding known extensions), hence the use for Windows Command Prompt - DIR command and TAB-completion
2- you being able to boot (to some extent is good-ish)
3- the htc1guru files are meant for the HTC One M7, so nothing wrong there
i'll need to catch up with you tomorrow, as i'm off for tonight, take it easy
nkk71 said:
1- renaming the file is no problem, but you probably ended up with <NAME>.img.img (double extension due to Windows hiding known extensions), hence the use for Windows Command Prompt - DIR command and TAB-completion
2- you being able to boot (to some extent is good-ish)
3- the htc1guru files are meant for the HTC One M7, so nothing wrong there
i'll need to catch up with you tomorrow, as i'm off for tonight, take it easy
Click to expand...
Click to collapse
Cool man, I'll run through and try to flash it again in the meantime and edit this post with results.
Thanks again for your help! Peace!
EDIT: OK, I see what the issue was, but a new one popped up. So I was attempting to flash the recovery I placed in my phone's storage. I now have "TWRP.img" (latest TWRP) and "TWRPnbcb.img" (the no bcb one from that guide) in my adb folder (where fastboot is) on my PC and have attempted to flash both recoveries for S&Gs.
Here are the results:
"C:\Windows\system32>cd C:\adb
C:\adb>fastboot devices
HT35xxxxxx... fastboot
C:\adb>fastboot flash recovery TWRPnbcb.img
sending 'recovery' (11278 KB)...
FAILED (command write failed (No such device or address))
finished. total time: -0.000s
C:\adb>fastboot flash recovery TWRP.img
sending 'recovery' (12534 KB)...
FAILED (command write failed (No such device or address))
finished. total time: 0.016s"
Last ditch bump! I don't want my phone retire in a junk drawer!
Enigmatic Fart said:
Last ditch bump! I don't want my phone retire in a junk drawer!
Click to expand...
Click to collapse
please post a "fastboot oem last_dmesg", after trying to flash something
@alray, might be able to decipher that
(sorry for the ping)
Just bought a brand new "HTC ONE M7" from Ebay (Brand New, Untouched Box) so its not rooted.
I'm trying to update the phone from 6.09.401.5(stock) to 6.09.401.10 ( 197.42mb )
After downloading the update, I installed it. Phone goes off, then a green arrow appears and as it installs, a red triangle with exclamation mark will appear stopping the installation and will reboot back the phone to the home screen. (Software wasn't installed).
I tried the following things:
1. Factory reset phone and re download software and install.
2. Delete the software in "Downloads" and re download it and install
3. Settings > Apps > All > Updater > (CLEAR data and cache) then re download and install.
4. Tried doing this "Wipe Cache Partition".
This what i followed:
~ Turn off Fast boot under Settings > Power
~ Power off phone
~ Press and hold Vol down , press power button until you see boot-loader (3 happy androids on skateboards at bottom of page). Release vol down.
~ Select Recovery by using vol down, press Power to select.
~ Wait. This takes a while.
~ You will see a red triangle with a exclamation mark in the middle.
~ Press and hold Vol up. Tap power. Release vol up when you see a blue menu.
~ Select Wipe Cache partition with vol down. Press Power. Now it wipes the cache partition. Done!
~ It should now have marked Reboot system now. Press Power to select. Phone will now reboot to normal mode.
AND this shows:
Finding update package.......
Opening update package......
Installing update......
Verifying current system...
"/system/customize/CID/HTC__001.xml" has unexpected contents
.
Installation aborted.
Write hose_mode:0 done
NOTHING WORKED so far..
Is their a fix to this? Please help!! what should i do! Actually bought 2 HTC ONE m7, gold and silver, the gold is the one with the problem and the silver working and updating just fine.
ExtraInfo
BootLoader ( This was Locked originally!! I tried unlocking it and this shows)
-Unlocked-
M7_UL PVT SHIP S-OFF RH
CID-11111111
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.0909
OS-4.19.401.9
eMMC-boot 2048MB
Jul 28 2014, 18:52:08.3
Update:
~ I tried to open the bootloader by pressing the Power + Down Volume for both devices, it seems like the GOLD phone is Locked and the SILVER is Relocked. So im guessing i need to unlock the gold or make it to appear relocked to fix it. Still not sure but I'm going to try unlocking it. (I Have unlocked it)
~ After Unlocking it , I decided to relocked it...
Bootloader is now...
-RELOCKED-
M7_UL PVT SHIP S-OFF RH
CID-HTC_001
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.0909
OS-4.19.401.9
eMMC-boot 2048MB
Jul 28 2014, 18:52:08.3
Still won't install the update..
"fastboot getvar all"
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.23.3263.28
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.9
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT34X9W08160
(bootloader) imei: 354439052286954
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4078mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Update
T_T
oblax17 said:
Just bought a brand new "HTC ONE M7" from Ebay (Brand New, Untouched Box) so its not rooted.
I'm trying to update the phone from 6.09.401.5(stock) to 6.09.401.10 ( 197.42mb )
After downloading the update, I installed it. Phone goes off, then a green arrow appears and as it installs, a red triangle with exclamation mark will appear stopping the installation and will reboot back the phone to the home screen. (Software wasn't installed).
I tried the following things:
1. Factory reset phone and re download software and install.
2. Delete the software in "Downloads" and re download it and install
3. Settings > Apps > All > Updater > (CLEAR data and cache) then re download and install.
4. Tried doing this "Wipe Cache Partition".
This what i followed:
~ Turn off Fast boot under Settings > Power
~ Power off phone
~ Press and hold Vol down , press power button until you see boot-loader (3 happy androids on skateboards at bottom of page). Release vol down.
~ Select Recovery by using vol down, press Power to select.
~ Wait. This takes a while.
~ You will see a red triangle with a exclamation mark in the middle.
~ Press and hold Vol up. Tap power. Release vol up when you see a blue menu.
~ Select Wipe Cache partition with vol down. Press Power. Now it wipes the cache partition. Done!
~ It should now have marked Reboot system now. Press Power to select. Phone will now reboot to normal mode.
AND this shows:
Finding update package.......
Opening update package......
Installing update......
Verifying current system...
"/system/customize/CID/HTC__001.xml" has unexpected contents
.
Installation aborted.
Write hose_mode:0 done
NOTHING WORKED so far..
Is their a fix to this? Please help!! what should i do! Actually bought 2 HTC ONE m7, gold and silver, the gold is the one with the problem and the silver working and updating just fine.
ExtraInfo
BootLoader
-Unlocked-
M7_UL PVT SHIP S-OFF RH
CID-11111111
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.0909
OS-4.19.401.9
eMMC-boot 2048MB
Jul 28 2014, 18:52:08.3
Update:
~ I tried to open the bootloader by pressing the Power + Down Volume for both devices, it seems like the GOLD phone is Locked and the SILVER is Relocked. So im guessing i need to unlock the gold or make it to appear relocked to fix it. Still not sure but I'm going to try unlocking it. (I Have unlocked it)
Click to expand...
Click to collapse
The phone has definitely been touched! It is infact s-off (security off) and super cid. The super cid is the reason the ota update will fail.
I believe you will need to change the cid to original before trying ota again. However being S-OFF you can flash most anything to the phone.
Best to post the output of "fastboot getvar all" so folks here can suggest more.
mb_guy said:
The phone has definitely been touched! It is infact s-off (security off) and super cid.
Click to expand...
Click to collapse
Exactly, unlocked bootloader, S-OFF and supercid is far from being a brand new phone. :good: and another obvious thing, see below
The super cid is the reason the ota update will fail.
I believe you will need to change the cid to original before trying ota again
Click to expand...
Click to collapse
No, doesn't matter. The only problem that can be caused by having the wrong cid (supercid is not considered a wrong cid) is that you will not get notified that there is an ota update. If you were able to download the update then the CID isn't a problem.
oblax17 said:
AND this shows:
Finding update package.......
Opening update package......
Installing update......
Verifying current system...
"/system/customize/CID/HTC__001.xml" has unexpected contents
Click to expand...
Click to collapse
Unexpected contents = your phone isn't stock.
ExtraInfo
BootLoader
-Unlocked-
M7_UL PVT SHIP S-OFF RH
CID-11111111
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.0909
OS-4.19.401.9
eMMC-boot 2048MB
Click to expand...
Click to collapse
Humm.... 4.19.401.9.... but your phone current OS is 6.09.401.5 and downloading the 6.09.401.10 update? If you phone was brand new then it should be running the same OS version than the firmware version displayed in bootloader, 4.19.401.9 + what already said by mb_guy. Someone tampered with the phone and then installed the wrong OS version on it. Another proof of what i'm saying, the radio version that comes with 4.19.401.9 is 4A.23.3263.28 not 4T.29.3218.08 like in your bootloader info.
Simply flash a RUU and everything will be good.
Simple and easy way, flash this one:http://www.htc1guru.com/2014/03/android-ruu-europe/ then take all ota from 4.19.401.9 to 7.19.401.51
or a little more complicated but less ota update to do after: update your firmware to 7.19.401.2 then flash the 7.19.401.22 RUU. then there are only 2 ota updates to e on the latest version (7.19.401.51).
alray said:
Simply flash a RUU and everything will be good.
Simple and easy way, flash this one:http://www.htc1guru.com/2014/03/android-ruu-europe/ then take all ota from 4.19.401.9 to 7.19.401.51
or a little more complicated but less ota update to do after: update your firmware to 7.19.401.2 then flash the 7.19.401.22 RUU. then there are only 2 ota updates to e on the latest version (7.19.401.51).
Click to expand...
Click to collapse
Can you tell more about this 2nd option you gave me? Do you mean updating my firmware from 4.19.401.9 to 7.19.401.2? not doing ota? like download the firmware then do it on fastboot CMD? Can you send me a reference or a tutorial, so i can get a idea on how to do it? that would be great
^ NVM I figured it out!!! Thank you so much!
mb_guy said:
Best to post the output of "fastboot getvar all" so folks here can suggest more.
Click to expand...
Click to collapse
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.23.3263.28
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.9
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT34X9W08160
(bootloader) imei: 354439052286954
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4078mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Problem SOLVED!!
alray said:
Update your firmware to 7.19.401.2 then flash the 7.19.401.22 RUU.
Click to expand...
Click to collapse
I did this and now my software is 7.19.401.22 and now working fine, thank you!!! :victory::victory::victory::victory::victory:
oblax17 said:
I did this and now my software is 7.19.401.22 and now working fine, thank you!!! :victory::victory::victory::victory::victory:
Click to expand...
Click to collapse
No problem, you should get 2 more ota updates to be on the latest version btw (7.19.401.51)
alray said:
No problem, you should get 2 more ota updates to be on the latest version btw (7.19.401.51)
Click to expand...
Click to collapse
Yep :good:
Thank you again! :highfive:
I have the same problem, can someone explain me how this procces works so I can do the same and update the phone?
Chrome_Disaster said:
I have the same problem, can someone explain me how this procces works so I can do the same and update the phone?
Click to expand...
Click to collapse
Post the output of "fastboot getvar all" (hide your imei and serialno)
alray said:
Post the output of "fastboot getvar all" (hide your imei and serialno)
Click to expand...
Click to collapse
hey, where do I fiind this option/menu ?
can i add you on skype? or some live text messenger, so we can get more in details there, if you want.
Chrome_Disaster said:
hey, where do I fiind this option/menu ?
can i add you on skype? or some live text messenger, so we can get more in details there, if you want.
Click to expand...
Click to collapse
"fastboot getvar all" isn't an option or menu, its a fastboot command that will output your phone informations, just like the OP did at the end of post #1. To use the "fastboot getvar all" command you need to install HTC's drivers on your computer and the android sdk tools (adb and fastboot), reboot your phone in bootloader mode, connect it to your computer, make sure you see the red "fastboot usb" caption (if not, select the FASTBOOT menu" then open an ADB/FASTBOOT command window on your computer and type "fastboot getvar all" and hit enter. Copy paste the output in the thread but make sure to remove your IMEI and SERIALNO before.
alray said:
"fastboot getvar all" isn't an option or menu, its a fastboot command that will output your phone informations, just like the OP did at the end of post #1. To use the "fastboot getvar all" command you need to install HTC's drivers on your computer and the android sdk tools (adb and fastboot), reboot your phone in bootloader mode, connect it to your computer, make sure you see the red "fastboot usb" caption (if not, select the FASTBOOT menu" then open an ADB/FASTBOOT command window on your computer and type "fastboot getvar all" and hit enter. Copy paste the output in the thread but make sure to remove your IMEI and SERIALNO before.
Click to expand...
Click to collapse
is there a tutorial for how i should proceed to do this? im sorry im new on this things, also this thing have negative effects for the phone ?
Chrome_Disaster said:
is there a tutorial for how i should proceed to do this? im sorry im new on this things, also this thing have negative effects for the phone ?
Click to expand...
Click to collapse
No, reading the phone informations doesn't have any negative effects on the phone unless you try some random commands I didn't tell you
Read and install this
Then install your drivers
Connect your phone to your computer and reboot it in bootloader (hold your power and volume down buttons)
When in bootloader mode, make sure you see "fastboot usb" in red
Open a "adb / fastboot" command windows: Start menu ---> Programs ---> Minimal adb and fastboot ---> Minimal adb and fastboot.exe
type "fastboot getvar all" in the command without (without the quotes)
Hit Enter
Copy/paste the output in this thread but make sure to remove your IMEI and SERIALNO
alray said:
No, reading the phone informations doesn't have any negative effects on the phone unless you try some random commands I didn't tell you
Read and install this
Then install your drivers
Connect your phone to your computer and reboot it in bootloader (hold your power and volume down buttons)
When in bootloader mode, make sure you see "fastboot usb" in red
Open a "adb / fastboot" command windows: Start menu ---> Programs ---> Minimal adb and fastboot ---> Minimal adb and fastboot.exe
type "fastboot getvar all" in the command without (without the quotes)
Hit Enter
Copy/paste the output in this thread but make sure to remove your IMEI and SERIALNO
Click to expand...
Click to collapse
Good morning,
I have the red triangle with exclamation mark on my M7, I have done what you have said above and the output is:
What would I need to do to fix this?
Thanks
sadham10 said:
Good morning,
I have the red triangle with exclamation mark on my M7, I have done what you have said above and the output is:
What would I need to do to fix this?
Thanks
Click to expand...
Click to collapse
Flash the 7.19.401.2 RUU
Instructions and file: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
alray said:
Flash the 7.19.401.2 RUU
Instructions and file: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
Click to expand...
Click to collapse
Hi,
when I try to install fastboot.exe I get an error. The program can't start because AdbWinApi.dll is missing from your computer. Try reinstalling the program to fix this problem.
How do I resolve this? I have tried reinstalling.
---------- Post added 27th February 2016 at 12:03 AM ---------- Previous post was 26th February 2016 at 11:12 PM ----------
sadham10 said:
Hi,
when I try to install fastboot.exe I get an error. The program can't start because AdbWinApi.dll is missing from your computer. Try reinstalling the program to fix this problem.
How do I resolve this? I have tried reinstalling.
Click to expand...
Click to collapse
I managed to get fastboot working, but when I type fastboot flash zip RUU.zip I get an error message stating it has failed (remote: 02 data length is too large... any ideas on how to fix this? I have tried numerous RUU files starting with the one you requested I use above.
sadham10 said:
Hi,
when I try to install fastboot.exe I get an error. The program can't start because AdbWinApi.dll is missing from your computer. Try reinstalling the program to fix this problem.
How do I resolve this? I have tried reinstalling.
---------- Post added 27th February 2016 at 12:03 AM ---------- Previous post was 26th February 2016 at 11:12 PM ----------
I managed to get fastboot working, but when I type fastboot flash zip RUU.zip I get an error message stating it has failed (remote: 02 data length is too large... any ideas on how to fix this? I have tried numerous RUU files starting with the one you requested I use above.
Click to expand...
Click to collapse
You need to use htc_fastboot.exe not the regular fastboot.exe. Read the instructions linked above
alray said:
You need to use htc_fastboot.exe not the regular fastboot.exe. Read the instructions linked above
Click to expand...
Click to collapse
I used the HTC fastboot from the link above. http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
Next to get htc fastboot here. When I click on it to download it just shows fastboot. Unless you have another link I can download it from?