Database Develop

PLEASE HELP!!! Wont Boot - Red/Green/Blue Screen

Im really really hoping that someone can help me here
It started this morning around 10:00 or so - I took my phone out to check my messages, everything is working fine. I lock the phone and put it standby (power button) and *surprise*, it locks up and wont come out of standby
So i just re-set it (like im forced to do 20 times a day) and instead of booting it went straight to this red/green/blue screen. At the bottom of the screen it just says "Serial" but doesn't actually give a serial.
I instantly thought it was bricked, so i removed the battery and left it out for a few mins. Then i put the batt back in, and it booted normally. I used it throughout the day with no problems.
Fast forward a few hours and it does it again but now it wont boot at all (ive reset the thing like 100000 times in the last hour ive been working on it).
WTF is going on?? Im really really hoping that it isnt too screwed to fix
The last program I installed was the SPB pack, but that was over a month ago, and i use the phone every day, multiple times a day.
Oh, and to make things worse i was planning on relying on my TomTom tomorrow

and the text on that screen says:
Kais1*0
SPL-1.56.0000
CPLID-8
And at the bottom it just says "Serial" but none is given.
This blows

Have you recently tried to flash your phone? Have you ever? If you never have flashed it or attempted to use Olipof's app, then take it to the store and demand a new one.

Do you see "USB" instead of "Serial" if you connect your sync cable to your phone when in the bootloader?
If so, I would download the latest carrier-branded rom and flash it to your device. As long as the rom is designed for your device, then you do not need to do anything special prior to running the file from your PC.

grandpareza said:
Have you recently tried to flash your phone? Have you ever? If you never have flashed it or attempted to use Olipof's app, then take it to the store and demand a new one.
Click to expand...
Click to collapse
I have never flashed it but i have spilled water near it (on the counter, the phone got wet but that was months ago and has no relation to this).
Can they check if it has been wet before?
When i plug it into my computer it says USB instead of serial. Should I try to re-flash with an updated rom and see if it fixes it or just take it in?

If you find me on MSN IM ([email protected]) we can run a diagnostic & see what the problem is.

GSLEON3 said:
If you find me on MSN IM ([email protected]) we can run a diagnostic & see what the problem is.
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Click to collapse
Thanks, ill give you a buzz.
I need to finish and email a few things first (shouldnt take more than 30mins).

Actually, ill just message you tomorrow or something.
Ive been really busy this week.

well did you get it fixed? what did you do?

Yikes, that happened to a friend of mine, but he flashed his and then had to reflash it. I think there is a place on the back under the battery that they use to tell if it's been wet. I would take it back, even if flashing it fixes it, you don't want it to happen again.
oh and it doesn't mean serial like a serial number, it is a serial connection.

I havent been able to get it fixed.
I think ill try to flash it this weekend and see if that fixes it

You'll only make problems worse if you reflash. I've analyzed the MTTY output you've sent me & you have a bad NAND storage blocks.
You need to follow the directions I sent to your email account via MSN IM.
DO NOT REFLASH UNTIL YOU'VE TAKEN CARE OF THE BAD BLOCKS!!!

this happened to me and someone else in XDA a while back. I saw his thread (link below) and then PMed him. I will copy / paste our PMs:
http://forum.xda-developers.com/showthread.php?t=344402
jackjohnson said:
dockular said:
jackjohnson said:
dockular said:
Sup Jack, my Tilt is doing the
Kais1*0
spl-1.56.0000
cpld-8
Serial
problem that you had talked about. I read that huge thread, lots of great info in there. Although its unfortunate what happened to you, I'm really grateful of all the troubleshooting that you've done before me, so I know what works and what doesn't. Interesting to note that I have had the Tilt since the day it came out, and never cooked/ flashed my rom. I have been using the Tilt rom the whole time with no problems. Otherwise I'm a huge power user and have a ridiculous amt of software installed.
So after everything was all said and done, did you end up just replacing the device? Thanks again man
-Anthony
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Click to collapse
Anthony,
Yea I went ahead and replaced it. No matter what I did to reflash the original bootloader, and flash the original rom, I always ended up with that same problem. Did you notice that if you can't get it out of the bootloader, but you connect it to your computer, and while it's connect, you soft reset, that it boots? Just curious. that's what happened to me. Either that or I would have to yank the sim and battery, then try.
My tilt was working fine for about a month with a flashed rom, up until I started installing gobs of software on it. Just a thought. If I were you, I would get the device replaced. Especially if you've never flashed a new rom on it - it definitely should not be doing that.
Scott
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Click to collapse
My computer has been broken for a month or two. To answer your question - I haven't been connecting it to anything other than an AC outlet. Anything installed in the last couple months was installed OTA... I usually just obtain a CAB by downloading it directly onto my device.
Also, its weird but sometimes after I drain the batter with the RGB screen then recharge it (this process takes about a day) then hit the reset button, it will actually boot correctly. I am on the third time this has happened. It was bricked for a couple days, then after a combination of charging / depleting got it to boot into windows. Then it happened again, then again.
As long as I don't restart the phone it will stay in windows... If I restart then I lose it for a day or so. Interesting to note that since this has happened, phone calls connect, but I can't hear the other party and they can't hear me.
Also, I use the mini usb out to a 3.5mm stereo jack to stream shoutcast into my car stereo while driving. Last week (at the onset of my problem) the music was playing from the Tilt's speakerphone, and not going through the headphone jack as it normally would. A restart fixed this, but when it happened again a day or so later, the next restart is what got me to that boot screen for the first time.
One of us should post this in the forum...
Click to expand...
Click to collapse
And just an update, I never sent back my phone or did anything as far as bad blocks go. I just let the battery drain and booted it right up and now it works perfect. I have since installed a few cooked rooms and radios and have had no issues since. This RGB screen was isolated to just those few days that we were talking about in the PMs.
Click to expand...
Click to collapse

dockular said:
this happened to me and someone else in XDA a while back. I saw his thread (link below) and then PMed him. I will copy / paste our PMs:
http://forum.xda-developers.com/showthread.php?t=344402
jackjohnson said:
And just an update, I never sent back my phone or did anything as far as bad blocks go. I just let the battery drain and booted it right up and now it works perfect. I have since installed a few cooked rooms and radios and have had no issues since. This RGB screen was isolated to just those few days that we were talking about in the PMs.
Click to expand...
Click to collapse
Umm... GOOD FOR YOU!!!
I had him perform a diagnostic & it reported HE HAS A BAD BLOCK! So unless you're psychic or can be sure that every problem with Boot Loader is the same as the one you had, I suggest sticking to what you know.
BTW, search the CURRENT threads, in the KAISER forum, & you'll see I've helped a few dozen people with this & similar issues.
Click to expand...
Click to collapse

dude i wasn't telling him to not follow your advice. was just letting him know my story. as a matter of fact, after reading your original post I have decided to check for bad blocks on my phone.

GSLEON3;2021681
[B said:
Umm... GOOD FOR YOU!!![/B]
I had him perform a diagnostic & it reported HE HAS A BAD BLOCK! So unless you're psychic or can be sure that every problem with Boot Loader is the same as the one you had, I suggest sticking to what you know.
BTW, search the CURRENT threads, in the KAISER forum, & you'll see I've helped a few dozen people with this & similar issues.
Click to expand...
Click to collapse
Well, this has happened to one of our phones. Can you just post the fix here instead of requiring the email/IM rotuine?

KF Hd 7" stuck in start screen ( I am so freakin lost)

I know nothing of Bricking/Unbricking... Rooting or anything. I have been researching for 3 days now. I know as much now as I did then all of zip!! I cannot get past the on screen. I have done the 20 second poewr button push for up to 5 minutes. I have talked to Amazon support and have been told Im pretty much SOL. I miss my kinde and I am not ready to give up. I have seen others have appreared to be in worse situations with this issue than I am so I am hoping for some assistance.
Every time I look into KFU and understand it it doesnt download right. Almost everything says it cant work on my computer. I have downloaded several versions. I feel screwed. Is there hope for this? all the apps for unbricking and rooting that i have downloaded have been for nothing. I would really appreciate some mojo and super geek help please.
Lisa

OK I can help
korexeileithyia said:
I know nothing of Bricking/Unbricking... Rooting or anything. I have been researching for 3 days now. I know as much now as I did then all of zip!! I cannot get past the on screen. I have done the 20 second poewr button push for up to 5 minutes. I have talked to Amazon support and have been told Im pretty much SOL. I miss my kinde and I am not ready to give up. I have seen others have appreared to be in worse situations with this issue than I am so I am hoping for some assistance.
Every time I look into KFU and understand it it doesnt download right. Almost everything says it cant work on my computer. I have downloaded several versions. I feel screwed. Is there hope for this? all the apps for unbricking and rooting that i have downloaded have been for nothing. I would really appreciate some mojo and super geek help please.
Lisa
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Click to collapse
First try and put it into recovery by holding down the volume up until a screen comes up saying to reboot or restore. Also, give me some background info. on how the kindle stopped working.

Is a definite must do. I have an appt I have to leave for in a minute so as soon as I get home I will def take care of the background info and the volume up try. Thank you. I will most assuredly appreciate your help. :highfive:

korexeileithyia said:
Is a definite must do. I have an appt I have to leave for in a minute so as soon as I get home I will def take care of the background info and the volume up try. Thank you. I will most assuredly appreciate your help. :highfive:
Click to expand...
Click to collapse
No problem

catching up
Hi again... SO I did the volume up trick until my fingers started to shake. Nothing happened. I did it with the kindle attached to the computer and with out the usb tethered to anything. I did not try it straight off the wall plug tho. Nothing ....
Background. I have had the kindle less than a year. My 8 year old has been stealing it a lot the past few months trying it say is hers ;0 thats ok. Shes been playing games like bakery story Dragon story fashion world and temple run etc... she uses it for the calculator and reading programs. She also uses it for netflix. 5 days ago she watched netflix until the battery gave out. She plugged it in and waited a few minutes and it wasnt coming back in. She told me about it... I looked into everything I could think of. I tried everything I could find. I have downloaded (to my computer) a ton of root and unbricking programs. Nothing makes sense and everything says theres parameters missing. I called kindle. Support took me thru every step I had already tried (power button charging different ways killin the battery all the way doing different things etc) The only two things I see now are a huge battery in the middle of a black screen that has a very small red portion to it or the beginning screen that stays put with the words having the glowy part run across it over and over again... thats all I know for sure. IF theres any information you can help me with I would really appreciate it. Thank you.
Lisa

korexeileithyia said:
Hi again... SO I did the volume up trick until my fingers started to shake. Nothing happened. I did it with the kindle attached to the computer and with out the usb tethered to anything. I did not try it straight off the wall plug tho. Nothing ....
Background. I have had the kindle less than a year. My 8 year old has been stealing it a lot the past few months trying it say is hers ;0 thats ok. Shes been playing games like bakery story Dragon story fashion world and temple run etc... she uses it for the calculator and reading programs. She also uses it for netflix. 5 days ago she watched netflix until the battery gave out. She plugged it in and waited a few minutes and it wasnt coming back in. She told me about it... I looked into everything I could think of. I tried everything I could find. I have downloaded (to my computer) a ton of root and unbricking programs. Nothing makes sense and everything says theres parameters missing. I called kindle. Support took me thru every step I had already tried (power button charging different ways killin the battery all the way doing different things etc) The only two things I see now are a huge battery in the middle of a black screen that has a very small red portion to it or the beginning screen that stays put with the words having the glowy part run across it over and over again... thats all I know for sure. IF theres any information you can help me with I would really appreciate it. Thank you.
Lisa
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Click to collapse
You might need to get a factory cable. I have to get one because mine won't start up anymore either.

Hi lisa
First off Don't Panic!!! Been where you are about 2 months ago and couldn't/hadn't flashed/used from etc etc before in my life.. but my kfhd was stuffed but the sounds of things similar to you.
The volume up trick will only work once you have 2nd boot working btw.
Go to the 7' android development section of the kfhd forum and read a few threads around getting something called second boot loader.. it actually really simple and very simple to do (as long as you do follow it EXACTLY).. I did get a factory cable to assist this process, and you may need one as well, but I have read that several people have now worked out how to do it without. (Read all the thread about second boot loader there's a lot but its worth it) factory cables are only cheap at worst case..
I'm sure someone will direct you to exactly the link on the xda forum you need shortly, everyone was amazing when I initially stuffed up.keep smiling and as I said don't panic!!
Kgyuszko
Sent from my KFTT using xda app-developers app

Does your Kindle take a charge at all do you know or just always the same screens no matter how long you charge?

3 in one
1st querant Do you buy them on amazon? can i get one closer to home? Is there a price range I should look into?
2nd querant Ill look but be warned that my inner geek has had meltdowns over all of this. Its over my head. I just kinda bug eye and try not to get stupefied.
3rd querant No it will not charge at all.
Thank you all and please be patient with me.

I don`t know if the charging has the same issue as the first gen, it required a running system in order for the battery to charge if it ever became flat. Here`s my suggestion plug it to your pc for several hours set your computer to not sleep and leave it, if you get lucky it will eventually boot good luck. It should not need unbricking by the way.

korexeileithyia said:
1st querant Do you buy them on amazon? can i get one closer to home? Is there a price range I should look into?
2nd querant Ill look but be warned that my inner geek has had meltdowns over all of this. Its over my head. I just kinda bug eye and try not to get stupefied.
3rd querant No it will not charge at all.
Thank you all and please be patient with me.
Click to expand...
Click to collapse
If you have not done anything to the device to cause this ie: root, custom recovery, flashed anything, then it sounds like you just have a hardware problem. Something went wrong that should not have and would be covered under warranty. I WOULD NOT mess with anything involving root or a factory cable or 2nd bootloader. If you do not know what you are doing when it comes to those things then you could potentially do more harm than good. Did you buy it on amazon? You said you already called amazon, call them back, they will replace it, even if you didnt buy directly from them.. Sometimes the people that answer the phones for amazon are idiots. Just call until you get someone who is helpful. tell them exactly what happened, it died and won't come back on. Don't mention anything about root, factory cable, ect.. These devices havent even been out for a year so all of them are still under warranty unless you've root or installed custom recovery.

Could just be a defective charger ? did you try an alternative mains/usb wall charger, left plugged in with the kindle powered off ? it takes a long time to charge them from flat, mine was approx 12 hours Edit - A computors usb output isn't usually enough to push a charge in only keep the kindle "as is" when in use

onemeila said:
If you have not done anything to the device to cause this ie: root, custom recovery, flashed anything, then it sounds like you just have a hardware problem. Something went wrong that should not have and would be covered under warranty. I WOULD NOT mess with anything involving root or a factory cable or 2nd bootloader. If you do not know what you are doing when it comes to those things then you could potentially do more harm than good. Did you buy it on amazon? You said you already called amazon, call them back, they will replace it, even if you didnt buy directly from them.. Sometimes the people that answer the phones for amazon are idiots. Just call until you get someone who is helpful. tell them exactly what happened, it died and won't come back on. Don't mention anything about root, factory cable, ect.. These devices havent even been out for a year so all of them are still under warranty unless you've root or installed custom recovery.
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Click to collapse
wouldnt matter if I could root or unbrick it. My computer wont download the system operations for those properly. I did mention that I dont know how. and I did say that I dont understand what they are so I am not doing them. That I had tried the 20 second power button push all thw way up to 5 minutes on the usb to the computer and the wall as well as detached. Nothing worked. Its stuck and they wouldnt explain why. All I got was well sorry thats it we cant help you. *sigh* I have tried calling like 5 times. to no avail. Thanks tho.
I will be the first to say that unless I can figure something out I am not going to try it. My tablet is something I find as a MUST HAVE and I dont want to take any chances on ....

JohnFranklin said:
Could just be a defective charger ? did you try an alternative mains/usb wall charger, left plugged in with the kindle powered off ? it takes a long time to charge them from flat, mine was approx 12 hours Edit - A computors usb output isn't usually enough to push a charge in only keep the kindle "as is" when in use
Click to expand...
Click to collapse
Its possible because my son was using mine and his to charge his reg KF and it wasnt charging. He tried several alternates power choices on that as well. I have ordered the factory charger but I am going to want to understand everything about it before it gets here on sat. I am going to start researching it tonight when i get home.

Try...
korexeileithyia said:
Its possible because my son was using mine and his to charge his reg KF and it wasnt charging. He tried several alternates power choices on that as well. I have ordered the factory charger but I am going to want to understand everything about it before it gets here on sat. I am going to start researching it tonight when i get home.
Click to expand...
Click to collapse
Try testing the charge on a couple different power cords that are know to work and put it on one for 12hrs. Then if it couldn't charge I'll walk you through the steps of using a factory cable.

What kind of computer do you have. These things always work smother on a Windows machine (or Linux). Also did you ever install the drivers for your Kindle on the computer. Nothing will work properly unless you have the drivers on there. They should load automatically when you plug your kindle into the computer. If they don't, here is a thread where you can download the drivers http://forum.xda-developers.com/showthread.php?t=1890413 Just download and you can either unzip the file and use what's inside or just double click to install :good:

CVanB said:
Try testing the charge on a couple different power cords that are know to work and put it on one for 12hrs. Then if it couldn't charge I'll walk you through the steps of using a factory cable.
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Click to collapse
The Cable will be here Sat. I have tried the charging but will do so again... thank you

korexeileithyia said:
The Cable will be here Sat. I have tried the charging but will do so again... thank you
Click to expand...
Click to collapse
I dont mean to discourage and maybe it will work but the only thing a factory cable is used for is to put the device into fastboot so you can flash partition imgs or other programming features(the cable uses the fifth lead on a micro usb cable to activate fastboot). Even if it goes to fastboot your kindle is not bricked and and you would have no reason or need for fastboot. From what you've said you have not rooted or modified your device at all, there are only two possibilities of what is wrong with it at this point- the charger is bad or the charging port has gone bad. That box with the red bar about a 1/4 full just means the device doesnt have enough charge to power up. It happens all the time on mine and once I charge it for a couple minutes its fine. So your device is obviously not charging and I dont think a factory cable is going to change that. I just want you to have the right info and not go wasting your time and money trying things that are irrelevant to what is actually wrong with your device.

trying
have cable, still lost. Am trying to figure out what I need. Things wont load on the computer. I have a samsung RV515 laptop. I cant get the computer to recognize the muffed kindle. The fastboot screen does show up but then goes no further. It does need to show up on the computer so I can do more things with it. Not so much atm. I have the recommended linked .exe on the computer but it will not run as it says not everything is downloaded and I have to finish d/l it manually. I am not ready to give up but I wont do anything to screw it up more.
No it wont go past the 1/4th charge. I have left it on the charge for 24 hours and not getting further. Again I have seen people not even able to get to the front screen pull it back from the dead. So Im hoping.. thanks

You mean the exe that I linked you to doesn't work?
from my Viped out one x

Please Help: Rooted & stock. OS won't load unless the charger is plugged in

This is a very strange problem. I never saw anything similar in my life and I searched for someone with a similar problem but I cannot find anything. So I am posting this thread, maybe someone here knows what I should do.
This tablet has been riddled with problems, but this one makes it close to useless. I had several problems since I got the tablet where it won't wake up after sleeping and you had to reboot the thing, where the dock is not available after sleeping and you have to undock and redock it, where the battery drains while sleeping etc etc. Annoyances but I can live with them. I know there is a fix for the dock and you have to send it to Asus, but shipping is expensive so I'll learn to live with it.
This problem though.. this is a big one. So just to clarify, the tablet is rooted with the original 4.4.2 ROM. I did not make any changes in the past week. Yesterday morning, I woke up and used it normally. Later that morning I unplugged it from the charger and that's when I noticed this problem. So while it is connected to the charger the tablet will function normally. After I unplug it the tablet will freeze after a few seconds, reboot on its own and then it will boot until the icons start coming up. Usually after this you get the lockscreen, but instead the screen will black out. After a few seconds the icons start coming back and the the screen will black out again and so on. This loop will continue forever unless you plug the charger in. When you plug in the charger, the icons will come up and after you get the lock screen (instead of the black screen), and you can use it normally. If you unplug it again, the boot loop starts again. This behavior is the same whether using the dock or not.
I don't want to do a factory reset just yet if I can. Last time I did a factory reset, the tablet would not boot and I had to send it back for a replacement. When I get to the fastboot screen, trying RCK I get the dead Android with the red exclamation, and cold booting does nothing.
Any suggestions please? Any kind of log I can get to help? I can post a video if the problem is not clear.
Thanks.

pantera1989 said:
This is a very strange problem. I never saw anything similar in my life and I searched for someone with a similar problem but I cannot find anything. So I am posting this thread, maybe someone here knows what I should do.
This tablet has been riddled with problems, but this one makes it close to useless. I had several problems since I got the tablet where it won't wake up after sleeping and you had to reboot the thing, where the dock is not available after sleeping and you have to undock and redock it, where the battery drains while sleeping etc etc. Annoyances but I can live with them. I know there is a fix for the dock and you have to send it to Asus, but shipping is expensive so I'll learn to live with it.
This problem though.. this is a big one. So just to clarify, the tablet is rooted with the original 4.4.2 ROM. I did not make any changes in the past week. Yesterday morning, I woke up and used it normally. Later that morning I unplugged it from the charger and that's when I noticed this problem. So while it is connected to the charger the tablet will function normally. After I unplug it the tablet will freeze after a few seconds, reboot on its own and then it will boot until the icons start coming up. Usually after this you get the lockscreen, but instead the screen will black out. After a few seconds the icons start coming back and the the screen will black out again and so on. This loop will continue forever unless you plug the charger in. When you plug in the charger, the icons will come up and after you get the lock screen (instead of the black screen), and you can use it normally. If you unplug it again, the boot loop starts again. This behavior is the same whether using the dock or not.
I don't want to do a factory reset just yet if I can. Last time I did a factory reset, the tablet would not boot and I had to send it back for a replacement. When I get to the fastboot screen, trying RCK I get the dead Android with the red exclamation, and cold booting does nothing.
Any suggestions please? Any kind of log I can get to help? I can post a video if the problem is not clear.
Thanks.
Click to expand...
Click to collapse
Hi, to start this reply, I'll let you know that I am no professional at any of this stuff. I am a regular person that has had experience with flashing ROMs and whatnot. In my opinion, this seems like a software (maybe hardware) related problem. So there are a couple of options you have here.
1. Are you still under your warranty period? You could return it and get another one (easy fix)
2. You could try to factory reset, and if it doesn't turn on, rma the tablet (which it sounds like it may be cheaper to just buy a new one anyways)
3. You could try unlocking the bootloader. Then install a custom ROM (kind of risky, but might be less risky than #2)
Overall, you are not in an amazing spot with your tablet. It saddens me to see all the problems with asus's tablets. I have been with them since the transformer prime because of their laptop like tablet makes it easy to use in school, but its always been a struggle staying with their lineup. I have returned their tablets multiple times. Please update when you can
Sent from my SCH-I545 using Tapatalk 2

If you have a microSD in the tablet take it out and try to boot it. I have seen the weirdest problems because of a card on the fritz....
Second possibility: Hardware. The behavior (working fine when connected to power) seems to indicate it doesn't get the charge it needs from the battery. Could be that it is going kaputt. It's not totally fried but enough that the tablet does not get a reliable charge from the battery.
Third option would be to reflash the firmware. That would eliminate a software problem. You will loose root if you do that...
Since you're still on the original firmware, I assume you did not unlock the bootloader and rooted with Towelroot - correct?
Whatever you do, backup everything you care about off the tablet now....

Thanks for your replies/suggestions. I could not use towelroot as it was on 4.4.2 (I think I read it is not possible). The bootloader is unlocked. This is my second tablet as I had returned the original one. I tried putting Cromi-X on it, and when I got to the step to factory reset it (using fastboot), the thing just was stuck in an endless loop. I could not even get to fastboot and my PC wouldn't recognize it. All it did was boot to the ASUS logo (and the message that the bootloader was unlocked) and reboot.
So this is the replacement unit and the charging issue was the problem. I say was because believe me or not the tablet is now smashed to bits. Since it must always be connected with a charger to work, I was carrying it around docked as I usually do and forgot that it was plugged in. I have resorted to an extra long extension cord with the charger plugged in to walk around. Anyway I forgot it was plugged in, the extension cord reached its limit and the charger cord yanked the tablet out of my hands and onto its side - screen facing away. I sweared, feared the worst and went to pick it up. The good news is that it still boots. The bad news is that the screen is completely smashed. The back cover is bent at one corner and the glass is smashed at that corner with cracks running to the other side. The touchscreen is not working anymore either. To add insult to the injury the tablet still only boots up with the charger plugged in..so there's that.
I don't know what to do now. I have contacted ASUS for a possible RMA but got no response yet. The thing is I don't feel like spending more money on it given the problems experienced. A screen with digitizer on ebay is about €75..so not exactly cheap.
I guess we can close this thread as it is now pointless. I hope no one has to go through my experience and that maybe it was a one off thing.
Thanks again to whoever replied. I appreciate it.

[Q] Hard briked S3 mini out of nowhere

I have the feeling I'm going to get repetitive here guys, but I've been reading the troubleshooting threads for over an hour and couldn't find an answer to help me.
Last saturday I was to lazy to move from the couch, so I watched as my S3 Mini ran out of battery. I got the "phone is turning off" screen as usual. Later I went to bed, but as I needed my alarm to go off in the morning I tried turning it on again, and nothing* happened. Plugged it on the wall, nothing*. Replaced the battery, nothing*. Gave it a good half hour plugged, and as you can guess, nothing*.
* when I say nothing, I mean it won't light up, won't vibrate, won't wink for me, won't load any kind of error, it's actually just like if you were trying to turn on a phone without any battery connected, no grasp of life comes from its poor soul.
The only moment I could see some action on the device is when I tried connecting it on the PC a few hours ago, as it installed drivers to Windows. Right after installing the drivers however, it won't show in the file explorer. I've tried to detect it with a few development tools such as ORT and Odin and there was no sucess either. Download or Recover mode will not work as well.
One thing I think worth mentioning, is that ever since I rooted it a couple of years ago, whenever I tried to recharge it while it was off, the standard "green charging battery" would never appear. What would appear on the screen was a freezed loading icon (the one that keeps roling again and again, but frozen). This particular issue never came off, even reseting it or installing new ROMs.
I always used Maclaw's, some of the latest 4.x, because I tought the 5.x was to heavy for the s3 minis.
I've read some about USB JIGs and stuff, but what makes me very curious is what the heck?! The phone was working just fine, the battery runs out and I have a brick? Is this possible? Can anyone tell me any work around?
I apologize for possible grammar mistakes.

ScrewedImei said:
I have the feeling I'm going to get repetitive here guys, but I've been reading the troubleshooting threads for over an hour and couldn't find an answer to help me.
Last saturday I was to lazy to move from the couch, so I watched as my S3 Mini ran out of battery. I got the "phone is turning off" screen as usual. Later I went to bed, but as I needed my alarm to go off in the morning I tried turning it on again, and nothing* happened. Plugged it on the wall, nothing*. Replaced the battery, nothing*. Gave it a good half hour plugged, and as you can guess, nothing*.
* when I say nothing, I mean it won't light up, won't vibrate, won't wink for me, won't load any kind of error, it's actually just like if you were trying to turn on a phone without any battery connected, no grasp of life comes from its poor soul.
The only moment I could see some action on the device is when I tried connecting it on the PC a few hours ago, as it installed drivers to Windows. Right after installing the drivers however, it won't show in the file explorer. I've tried to detect it with a few development tools such as ORT and Odin and there was no sucess either. Download or Recover mode will not work as well.
One thing I think worth mentioning, is that ever since I rooted it a couple of years ago, whenever I tried to recharge it while it was off, the standard "green charging battery" would never appear. What would appear on the screen was a freezed loading icon (the one that keeps roling again and again, but frozen). This particular issue never came off, even reseting it or installing new ROMs.
I always used Maclaw's, some of the latest 4.x, because I tought the 5.x was to heavy for the s3 minis.
I've read some about USB JIGs and stuff, but what makes me very curious is what the heck?! The phone was working just fine, the battery runs out and I have a brick? Is this possible? Can anyone tell me any work around?
I apologize for possible grammar mistakes.
Click to expand...
Click to collapse
try to plug in the phone into charger & leave it there like 20 mins or more. battery loads then.
then try access samsung download mode, if you cant the phone is probably useless (brick for ever) because itslike mthe last standing thing.
& sorry i say that but thats typically samsung behaviuor. there allways this kind of threads in the samsung forums of xda... other manufacturer can mostly be restored or atleast you know what make it dead.

Exactly the same problems happening to me.
This is my thread:
http://forum.xda-developers.com/galaxy-s3-mini/help/sgs3-mini-dead-t3085031
Can you try to follow what appears on this link? (I can't by now because my PC is broken)
I think won't do nothing because you won't be able to access to the recovery mode on android, as me, but to try...
http://forum.xda-developers.com/showthread.php?t=1840030

bejunk said:
try to plug in the phone into charger & leave it there like 20 mins or more. battery loads then.
then try access samsung download mode, if you cant the phone is probably useless (brick for ever) because itslike mthe last standing thing.
& sorry i say that but thats typically samsung behaviuor. there allways this kind of threads in the samsung forums of xda... other manufacturer can mostly be restored or atleast you know what make it dead.
Click to expand...
Click to collapse
Hi there,
Thank you for your interest but I have passed this point already. Tried a brand new battery I had laying down in the drawer (which was fully charged with an universal charger) and there is no answer to any attempt of turning it on. Via recovery, download or normal boot.
CrashOverride93 said:
Exactly the same problems happening to me.
This is my thread:
http://forum.xda-developers.com/galaxy-s3-mini/help/sgs3-mini-dead-t3085031
Can you try to follow what appears on this link? (I can't by now because my PC is broken)
I think won't do nothing because you won't be able to access to the recovery mode on android, as me, but to try...
http://forum.xda-developers.com/showthread.php?t=1840030
Click to expand...
Click to collapse
Hello there,
I'm sorry to hear I'm not the only one affected by this bug (lets call it a bug). This shows there is a lack of concern from Samsung on dealing with this issues, and thus we see that old programmed obsolescence.
I will try that later on the weekend, and I come back here with an report.
Cheers

ScrewedImei said:
Hi there,
Thank you for your interest but I have passed this point already. Tried a brand new battery I had laying down in the drawer (which was fully charged with an universal charger) and there is no answer to any attempt of turning it on. Via recovery, download or normal boot.
Hello there,
I'm sorry to hear I'm not the only one affected by this bug (lets call it a bug). This shows there is a lack of concern from Samsung on dealing with this issues, and thus we see that old programmed obsolescence.
I will try that later on the weekend, and I come back here with an report.
Cheers
Click to expand...
Click to collapse
this guide useless for you. how u want flash things with odin if u cant enter download mode at all??
im really sorry for you that this phone is dead. just can give you 1 advice, dont buy samsung in future.

I have been repaired my phone successfully!!!
I just needed to change two capacitors on its motherboard, and that's it.
Here the video where I have found the info and how to do that. It's in Spanish but easy to understand for you I think. But if you need some help, send me a PM.

can you take a picture from the location of the 2 capasitors and the types of it

Hi everyone.
I have some news. It took me a while but I followed CrashOverride93's advice on that video. It actually solved one issue, as I now can turn it on, but now I have a second problem, I'm stuck on a boot loop, with acess to Download mode ONLY. No recovery.
Considering where my issue started, and where I am now, I have tried the following:
- Flashed via Odin stock ROM, kernel;
- flashed Wipe;
- flashed PARAM;
- three button combo.
So far I couldn't get it pass the boot loop. Any thoughts?

G4 just completely quit working today, won't turn on or charge.

So I rooted my G4 a week ago. Everything was fine, was running a stock rom, no issues whatsoever. So today, I was watching a YouTube video when my phone froze. Couldn't do anything, had to pull the battery. Then it wouldn't come on after putting in the battery. I pulled it again and left it out for about 10 mins, put it in, put it on a charger and it started charging. Turned it on, the date/time was wrong, kept saying it was July 21st and 2:38 pm. Went into settings and updated the date/time; was working after that.
I left it on the charger and went on with my day. Came back and the phone was completely off, no charging LED. So it's been like this all day, it won't charge (at least the LED indicator doesn't come on), won't turn on, nothing. I figured the battery was shot. I went over to my buddy's (he has the same phone) and tried his battery in mine, nothing. I tried my battery in his and it worked, so I've established it isn't a bad battery. I've tried everything so far, keeping the battery out and holding down power so it resets it's charge, EVERYTHING, etc.
When it did come on and it was displaying the wrong date/time, that was the day I rooted it and about the time it was rooted too (2:38 pm). So, has this happened to anyone else? Am I bricked/screwed? I just don't understand why it would just die all of a sudden. It's well taken care of, no damage or anything. I really don't know what to do, I'm in a rough spot right now and not having a phone is really going to make things even worse.
Was just curious if somebody could help me with this or has any other info.
Thanks in advance!

I'm going to try the Unbrick Guide on here, hopefully that works.

So I was able to get it into download mode but then it died on me. The battery only had a 40 percent charge and now it won't do anything (again). Does the battery need to be charged at least to 50% or more in order to get in into download mode?

Though the classic bootlooping issue is just that--the phone locks up and freezes, and then on restart continuously reboots to the LG logo--the underlying problem causes a whole spectrum of conditions. For example, some affected phones will just shutdown during boot, and not continuously reboot. The stage at which the shutdown occurs is also variable--it can happen before the LG logo appears, after it appears, after the carrier logo appears, etc. The point is that the bootloop issue is not always expressed as the classic continuous rebooting to the LG logo issue. What you describe with your phone definitely falls within the spectrum of what is possible so I am going to guess that you have been hit with the bootloop issue like many others.
This just happened with my wife's VS986 after 1.75 years of flawless service. She was using it last week, then bam, it froze up, and after that it was dead. On trying to restart it immediately, it was completely dead. But by letting it sit around for a while to cool down, it could boot to the LG logo and sometimes would do this 2-3 times before shutting down again. By placing it in the freezer to really cool it down, I could boot up past the Verizon logo, but then during the Android optimizing apps screen, it would fail again. So out of the blue--after 1.75 years of perfect service--bam, it was struck with the bootloop issue.
Though I had seen mention of the bootloop issue previously, I never really investigated it till my wife's VS986 was strickened. If you do a search on it, you will see it is extraordinarily common...
Fortunately, LG is now taking responsibility for this though they were basically denying there was a problem initially. The good part is that they are repairing phones with this particular issue for free of charge even if they are out of warranty. In my case, my wife's VS986 was clearly out of warranty, but when I called up LG and explained the problem, they said they would repair it free of charge. So they steered me to the lgmobilerepair.com website to set up repair service.
They supposedly fixed my VS986, and it is now being shipped back. Curiously, they identified the problem as "Unit is not charging with cable" with the repair being "Swap Board (Main/RF) : Others". By the way, this was definitely NOT just an issue of not charging--I have an H811, and on putting my H811 battery into the VS986, the VS986 had the same problem. And on putting the VS986 battery in my H811, it worked perfectly. Whatever the case swapping the mainboard is the solution, and they did that, so they can call it whatever they want.
Anyway, do a little bit of searching on the G4 bootloop issue, try the freezer test, etc., and I am guessing you will also become convinced your G4 has been hit by the bootloop issue. If so, call up LG, explain the problem, and I bet they will offer to repair it for free. Hope this helps, and do let us know the results!

Awesome response! I'm aware of the class action against LG, but with my phone being rooted I don't think it's the best option to contact them and it's out of warranty. I do not have a bootloop issue, my issue is I cannot get the phone to go into download mode. I really hope it isn't a main board issue like you had, that means I have no way of fixing it.
I was able to get the phone into download mode, this was right after I connected it to the PC via USB and held the volume down button while connecting it, it just came on. I was able to get to the T-Mobile splash screen then it started making a weird noise (almost like PC when it locks up, a high buzzing sound). I was able to then get it into DL mode (holding volume up while connecting) but it died on me during that phase or froze. After pulling the battery then, it will now not do anything. I'm optimistic that if I can get it back into DL mode I can flash the stock KDZ and get it working again. I will let you know what happens. After spending almost all day messing around and hassling my buddy for his battery (same phone, he charged his battery to 100% and let me use his, he's using mine) I'm going to have some beers and play Titanfall 2. I'll pick it back up tomorrow. Worst case is I have to get a new phone and I just don't have the means of doing that ATM.

Regarding your phone being rooted, my wife's VS986 was rooted as well. This did not even come up in conversation with the LG. Even though her VS986 was clearly out of warranty, as soon as I started to explain the symptoms I was seeing, the LG rep (without mentioning the word "bootloop") said he recognized the problem, and that they would repair it for free. In sum, at least in my experience, having the phone rooted did not make one iota of difference. I guess the takehome message is that this issue has obviously reached levels far greater than the average 5% electronics failure rate--LG recognizes it is a hardware problem, and is prepared to deal with it (even on rooted and out of warranty devices).
You said your phone does not have the bootloop issue, but I invite you to investigate it further because the bootloop issue is not strictly confined to continuously bootlooping as I tried to explain originally. What you have described completely fits within the spectrum of observed issues related to the bootloop issue. Question for you--when you turn on your phone, is it normal that it shuts off at some (whatever!) stage of booting? You said that at point you actually got into download mode, but then it failed there--is that the normal/expected reality? No, it's not, and this behavior is definitely one type of expression of the bootloop issue... And as you reported yourself, you boot seem to fail at a range of different spots, not always consistently at the same moment. If it were a software problem, wouldn't it always happen at the same stage? That it happens at different stages of the boot process suggests an external control, i.e. a hardware issue.
You asked about the freezer trick--let me roll things back a bit, and I'll get to this in a minute. The bootloop issue is supposedly related to a failed electrical connection for a component on the phone mobo, and so how far along the boot process actually gets before failing gets is related to thermal expansion of components, at least this is my guess. As I mentioned, when my wife's phone originally locked up, on trying to restart it immediately, it was completely dead, no LG logo no anything. But after letting it sit untouched for a couple hours to cool passively, the boot process would at least advance up to the LG logo, but then fail. After this, if I tried to reboot again while the phone was still warm, again, complete failure (not even reaching the LG logo) until I let it sit and cool for a while. This is all related to the freezer trick...
I read that on freezing their phones, some people were able to boot as far as the homescreen, and have a few minutes to rescue their contacts and photos before subsequent failure. So I tried that with the VS986, and was even able to get past the Verizon logo as mentioned above. But failure occurred during the optimizing apps stage, and I could never reach the homescreen. Whatever the case, this freezer trick simply works because of thermal contraction--by cooling the phone down enough, the components contract rebridging the failed electrical connection, and if it can can stay cool enough for long enough, you might actually have a few minutes to rescue things before failure.
There are some other data rescue techniques, too, and though you do not seem to be concerned about rescuing data, I mention them because they also point to this thermal issue. In particular, besides freezing, some folks have tried exactly the opposite--intense heating--and they have been able to get a few minutes of data rescue time out of their phones. This involves heating the back of the phone with a hair dryer until it is close to burning hot, and then trying to boot. This certainly works because of thermal expansion--heating the phone up so much causes everything to expand which literally forces the components back together bridging the failed electrical connection temporarily until the component heats up internally, and overcomes this extra pressure.
Another data rescue technique involves adding a spacer above the CPU to cause more force pressing down on the component to bridge the connection failure. And some people have literally ironed their CPUs in attempts to resolder things, and have had various levels of success. But in the long run, all of these attempted repairs to phones with the bootloop issue have the common characteristic of rebridging the failed component connection temporarily, and that is key here--they are only TEMPORARY. They work for anywhere from 1.) not at all to 2.) a few minutes to 3.) a few hours to 4.) a few days, but in the long run, they are temporary, and mobo replacement is needed.
Anyway, I encourage you to investigate the G4 bootloop issue a bit more before you conclude that your phone is not affected. And furthermore, in the long run, if you do conclude that it is afflicted by the bootloop issue, contact LG about it, and they will probably repair it for free. Don't fear about being out of warranty or having rooted the device--at least in my case these things did not matter!!!
---------- Post added at 11:53 AM ---------- Previous post was at 11:47 AM ----------
I have reread your description above, and now even more think you may have the bootloop issue! You wrote that you were able to get into download mode, but then it failed, and then it would not do anything. This is exactly my experience with the VS986--immediately after a failure when it was still hot, if I tried to restart it, bam, nothing, not even the LG logo. But if I let it sit around a while to cool, it then was willing to show some semblance of life. Let your phone sit around after the next failure to cool down a bit, and I bet that after that, again, you will start to see a few indications of life instead of it being completely dead. If so, this should convince you even more that this is a hardware-level issue, and not simply a matter of being able to get into download mode to reload the OS.

Well I let it sit without the battery for about 14 hours, tried it again today and nothing. It won't turn on, won't charge, no LED indicator, no download mode, no safe mode, nothing lol. I'm convinced it's completely dead at this point.

MTN927 said:
Well I let it sit without the battery for about 14 hours, tried it again today and nothing. It won't turn on, won't charge, no LED indicator, no download mode, no safe mode, nothing lol. I'm convinced it's completely dead at this point.
Click to expand...
Click to collapse
A suggestion--remove the back cover and battery, put the bare phone in the freezer for an hour in Ziploc bag, then pull it out, immediately put in the battery, and see if you can get some sign of life out of it. Obviously, this is not a long-term workable solution, just an experiment to see if you can get any signs of life out of it at this point. When you finally decide to let it warm up, do so while it is in the sealed Ziploc bag so it avoids direct condensation.
Whatever you conclude about your phone, the G4 is still a nice piece of equipment with a great camera even though it was released over two years ago. So repairing it is worth the effort if LG will do it for free. If you live in the US, their contact number is 800-243-0000. I'd suggest calling them up, explaining that out of the blue, the phone locked up, and since then, even though you have been able to do partial reboots a few times, it would always shut off during one of these boot attempts. Now it doesn't boot at all. There is no reason to mention that you rooted your phone a week ago (unless you want to...) because again, this is a well-known hardware problem that they know about, and that they are repairing even for phones that are out of warranty.
Admittedly, sending the phone in for repair is a bit of a hassle. In my case, I had to foot the shipping bill out to the repair facility in Ft. Worth, TX, but the turn around time was super fast. Indeed, it arrived to the facility this past Monday according to tracking, but was not actually checked in to their RMA system until Wednesday night. Notwithstanding, by Thursday evening, they had diagnosed it, replaced the mobo, and put it into Fedex shipping back to me all at no cost! I expect you would have a similar experience if you contact them to explain the problem like I have suggested.
Good luck, and let us know how the saga ends!

Your freezer trick worked! For now at least, I have the phone in DL mode but the KDZ I tried to flash gets stuck at 9% when using LGUP, I think I need to find the right KDZ to flash, looking for that currently...
UPDATE: Dead again, lasted in DL mode for maybe 10 or so mins. If that KDZ I had was right it might've worked, gonna refreeze and try again with a different KDZ...

So MTN927, I think the evidence is pointing to a hardware problem... It seems that you are thinking that this is a software-level problem, and that by reloading the correct KDZ, the phone will return to normal. Why would freezing the phone have any effect on a software-level problem? Of course, freezing the phone could clearly have an effect on a hardware-level issue.
I am not really a betting man, but at this point, I suspect that even if you find and load the correct KDZ, it will not solve your phone's problem because it appears to be a hardware-level issue. Whatever the case, give it a shot, and here's to hoping my logic above is incorrect!
Here is a possible technique that might give you a few more minutes to load a KDZ--after you freeze the phone, don't take it out, just let it sit there. And then, run a USB cable into the freezer to plug into the phone. I'm not sure it will buy you much more time, but maybe it will be just enough to get a KDZ loaded?

That's what I'm thinking, hardware and not software now, obviously.

I suggest you investigate the possibility of LG fixing it for free. Though it's a hassle to be without your phone for 1-2 weeks, at this point it's not working anyway so what do you have to lose? The G4 is still a great piece of equipment so repairing it is worth the effort.

verbage said:
I suggest you investigate the possibility of LG fixing it for free. Though it's a hassle to be without your phone for 1-2 weeks, at this point it's not working anyway so what do you have to lose? The G4 is still a great piece of equipment so repairing it is worth the effort.
Click to expand...
Click to collapse
Yea, that's gonna be the last resort. I'm checking to see if I can get a new phone right now with my carrier. Thanks for all your help though, you've been great. Honestly, if I can get it fixed for free then sure, but I'm not too confident in the phones future considering what's already happened.

MTN927 said:
...but I'm not too confident in the phones future considering what's already happened.
Click to expand...
Click to collapse
I will not be any less confident with my wife's repaired VS986, in fact, given that they replaced a known defective component, I think I will be more confident! Good luck with your replacement--here's to hoping your carrier is willing to help out given the G4's known history.