[Q] New 5.0.2 Update Bug (HTC One) - One (M7) Q&A, Help & Troubleshooting

Hi there,
I just recently updated my phone this afternoon to the new 5.0.2 update. My phone is the HTC One and the update seems to be working fine except I can no longer double click the home button to show recent/open apps. Is there a way to fix this?
Thanks,
ClaireMo
EDIT:
Just a few minutes ago my phone was near 100% battery and it suddenly shut off. Now when I plug it in it says its at 0%, won't hold a charge or charge at all. Arggghs

ClaireMo said:
Hi there,
I just recently updated my phone this afternoon to the new 5.0.2 update. My phone is the HTC One and the update seems to be working fine except I can no longer double click the home button to show recent/open apps. Is there a way to fix this?
Thanks,
ClaireMo
EDIT:
Just a few minutes ago my phone was near 100% battery and it suddenly shut off. Now when I plug it in it says its at 0%, won't hold a charge or charge at all. Arggghs
Click to expand...
Click to collapse
the battery problem happened to me was charging and the battery was 30% suddenly shutdown, after powering it up battery 0%. it only happened once so far will update if happened again. seems like lollipop on M7 is full of bugs
im also having this problem http://forum.xda-developers.com/htc-one/help/google-play-crash-update-to-android-5-0-t3047032

Related

Diamond Shutting Down

I don't know what is happening but the last 2 nights my Diamond turned itself off during the night.
The first night it was due to my diamond having a battery leak, my entire battery drained during the night so I couldn't turn it on until i charged it.
But last night was different it just turned itself off and this morning i needed to switch it on again, when i did it was fully charged :S
Are there more people experiencing this problem and if so, what is the last thing you do before laying it away for the night?
I usually kill all programs (with the default menu in the topright) and then run oxios closeapps.
I'm getting the same thing. I have a UK T-Mobile MDA Compact IV (HTC TD).
Last thing I do is close all progs and leave on the home screen plugged into the manufacturer supplied AC charger.
When I awake in the morning 5/10 times it's shut down, no idea why though!
Might be a heat cut out while charging thing?
Jamie
I think your handsets are fautly. if you have warranty just send them for repair. and if you are withing the 28day limit then get a brand new replacement
dead as well
same over here Netherlands t mobile, phone runs for half an hour and then its dead , only to wake up after taking out the battery. I have already flashed the phone so , BeyBey phone???
mine is uk tmobile and have seen it just shut down without warning
i knew the battery was low though, it was also damn hot, switching back on whilst connected via usb would see it get a few seconds into booting before black screening on me again
cant decide if it needed more juice in the battery or cooling down before i would start properly
as i didnt get a low battery warning, which i know does work, i am suspecting over heating - it was serioulsly hot
Have you guys upgraded ROM and Radio?
i know i havent
i have installed a few apps but not flashed rom or anything
eclipzor said:
Have you guys upgraded ROM and Radio?
Click to expand...
Click to collapse
Hey all.
Flashed my compact with the following
Olinex 1.40 Hard SPL
Shone on 1.4 WWE Rom
1.00.25.05 Radio
I also swapped battery with the wife's HTC Diamond for a few days then swapped back (may make not a drop of difference) but the closing down issue has not repeated itself at all.
Good luck & hope my information is useful
JSM1970
I've had my MDA C IV for a month now, it happened to me for about 3 nights in a row, a few weeks back. But not had the problem since. Not flashed the phone and only installed a few apps.
Somewhere here is allready a thread where many people are reporting reboot of the diamond over night while it is charging. They stated it happens only with device plugged in, so perhaps all posters in this thread have encountered the problem also with plugged in Diamond.
Because so many have this issue perhaps it is not a faulty device, but a faulty design of it. If only loaded my device once over night and did not payd attention to this, but I fear my device will do the same thing.
I haven't had this problem, but then I have never charged my phone overnight. Why do that? The phone can be recharged quite quickly. When i am at work, I simply connect the phone to my laptop USB. Syncing and charging at the same time. That's about it. Indeed I have never used my charger for the last 2 years with my Hermes either.
hi guys,
im having the same issues, maybe worse, im new so please be nice...
i came back to my phone and the screen was black, the only noticeable sign of life was the ''breathing''...
as i normally do i pressed the key to turn it on but this time it wouldnt turn on...it was as if the screen was frozen...after a while it came back on but than the phone was frozen...tried pressing more keys and than the screen went to a ''static'' like display (like what u get on a tv)
the phone then turned off for no apparent reason...after a few minutes of repeating this i decided to do a soft reset...
its back to normal...for now.....
the battery is full...
thoughts?
Thanks
Had a the same thing on my Touch Pro a couple of times. Sounds like a common fault.
gungho2014 said:
hi guys,
i came back to my phone and the screen was black ,as i normally do i pressed the key to turn it on but this time it wouldnt turn on,
the battery is full...
thoughts?
Thanks
Click to expand...
Click to collapse
my diamond has a full battery and when l played games on it it was shutting down by itself, after few days it began to shut down on every 10minutes and now l cant even start the phone!sometimes after taking out the battery it starts but it says only TOUCHDIAMOND on the screen for 10minutes and then is shuting down again!!please help how can l change rom if the phone is dead?
l have the SwiftBL-WWE-Diamond-v7-5-Full-16MbPP
Unsigned-Hard-SPL-Diamond-Olinex
and DiamondCustom RUU
previous rom was swedish and was working fine

[Q] Boot problem after OTA update

Hello guys,
I received an OTA update this morning, about 8mb. After downloading and installing it, my phone doesn't boots anymore, even in recovery mode. When I press the power button, the opening screen (the Samsung Galaxy Note GT-N7000 thing) shows up, and the phone shuts down again in a few seconds, before any other thing happens. In recovery mode, the android with a loading bar shows up for a few seconds before everything goes dark again. When I plug the charger, the battery icon shows around 70% battery. Anyone has an idea of what's going on?
Are you able to enter download mode?
No, I can't. I think it's a battery problem, it discharged completely in a few hours even with the phone off. Already ordered a new one, I'm really hope it solves the problem.
wilianmolinari said:
No, I can't. I think it's a battery problem, it discharged completely in a few hours even with the phone off. Already ordered a new one, I'm really hope it solves the problem.
Click to expand...
Click to collapse
Dont you have warranty?

[Q] charging problem

Hello,
I have bouht new HTC One and on first niht after charging him on factory charger that came in box and in morning unplugging him the phone is frozen. Just the green light and that is it. After a Minute the phone restarts but this alos could be couse I am pressing around Buttons. On second night i put him aain on charge but this time he was doing full Transfer from old HTC Desire HD and in morning there were no issues. Today after third night on Charge again the phone is frozzen. I did updated the phone. What is cousing this? and also is there some buton combination that should force phone to reboot since I cannot remove batery?
Also I have another Problem with wifi policy. That is I have Setup to never Keep wifi on when on sleep but the phone ignores that and keeps wifi all the time
NiceSub said:
Hello,
I have bouht new HTC One and on first niht after charging him on factory charger that came in box and in morning unplugging him the phone is frozen. Just the green light and that is it. After a Minute the phone restarts but this alos could be couse I am pressing around Buttons. On second night i put him aain on charge but this time he was doing full Transfer from old HTC Desire HD and in morning there were no issues. Today after third night on Charge again the phone is frozzen. I did updated the phone. What is cousing this? and also is there some buton combination that should force phone to reboot since I cannot remove batery?
Also I have another Problem with wifi policy. That is I have Setup to never Keep wifi on when on sleep but the phone ignores that and keeps wifi all the time
Click to expand...
Click to collapse
Holding the power button for 10 Sec or more. It will reboot the phone. Give it a try.
I heard you hold it for 20 seconds to simulate a battery pull.
John
alanchai said:
Holding the power button for 10 Sec or more. It will reboot the phone. Give it a try.
Click to expand...
Click to collapse

my phone randomly shuts off and is unable to start again until I plug it into a charg

The phone has been working flawlessly since launch, until this last week where now my phone randomly shuts off and is unable to start again until I plug it into a charger and hold the power button. When it turns on it doesn't have a low battery (for example I turned it on and it said 30% battery still).
And then I can unplug it and start using it, but it has done this about 3 times today. Is it because of the software update?
amermalik said:
The phone has been working flawlessly since launch, until this last week where now my phone randomly shuts off and is unable to start again until I plug it into a charger and hold the power button. When it turns on it doesn't have a low battery (for example I turned it on and it said 30% battery still).
And then I can unplug it and start using it, but it has done this about 3 times today. Is it because of the software update?
Click to expand...
Click to collapse
This is a much better question for HTC or the place you bought your phone. It sounds like a hardware issue.
amermalik said:
The phone has been working flawlessly since launch, until this last week where now my phone randomly shuts off and is unable to start again until I plug it into a charger and hold the power button. When it turns on it doesn't have a low battery (for example I turned it on and it said 30% battery still).
And then I can unplug it and start using it, but it has done this about 3 times today. Is it because of the software update?
Click to expand...
Click to collapse
tried RESET?!?
nijom said:
tried RESET?!?
Click to expand...
Click to collapse
yes but nothing goes right

Phone goes into reboot loop when unplugged from AC

Hey guys I am new to this forum.
My S3 mini been running stock android 4.1.2 for over a year now with no issues. Yesterday the phone just reboots by itself and the battery went from 60% to 14% in a second. Then the phone got stuck in a reboot loop, I had to take out the battery to make it stop rebooting every second. I tried charging the phone all night, for 8 hours, got 10 minutes of usage out of it before it started rebooting again and the battery inexplicably jumped from 90% to 14% ! The phone is only usable when plugged to the AC, basically not a mobile phone anymore.
Did a factory reset, Thought it might help, it didn't. The phone works fine when plugged to the AC, it only starts rebooting a few minutes after I unplug it.
Help please, should I get a new battery?
Icouldbetheone said:
Hey guys I am new to this forum.
My S3 mini been running stock android 4.1.2 for over a year now with no issues. Yesterday the phone just reboots by itself and the battery went from 60% to 14% in a second. Then the phone got stuck in a reboot loop, I had to take out the battery to make it stop rebooting every second. I tried charging the phone all night, for 8 hours, got 10 minutes of usage out of it before it started rebooting again and the battery inexplicably jumped from 90% to 14% ! The phone is only usable when plugged to the AC, basically not a mobile phone anymore.
Did a factory reset, Thought it might help, it didn't. The phone works fine when plugged to the AC, it only starts rebooting a few minutes after I unplug it.
Help please, should I get a new battery?
Click to expand...
Click to collapse
Yup :good:
Icouldbetheone said:
Hey guys I am new to this forum.
My S3 mini been running stock android 4.1.2 for over a year now with no issues. Yesterday the phone just reboots by itself and the battery went from 60% to 14% in a second. Then the phone got stuck in a reboot loop, I had to take out the battery to make it stop rebooting every second. I tried charging the phone all night, for 8 hours, got 10 minutes of usage out of it before it started rebooting again and the battery inexplicably jumped from 90% to 14% ! The phone is only usable when plugged to the AC, basically not a mobile phone anymore.
Did a factory reset, Thought it might help, it didn't. The phone works fine when plugged to the AC, it only starts rebooting a few minutes after I unplug it.
Help please, should I get a new battery?
Click to expand...
Click to collapse
Change your battery
same thing
qasim799 said:
Change your battery
Click to expand...
Click to collapse
i'm also having the same problem for a couple of days now, especially if i try to go on the internet via my phone. did anyone get back to you on this?
rosannarafie said:
i'm also having the same problem for a couple of days now, especially if i try to go on the internet via my phone. did anyone get back to you on this?
Click to expand...
Click to collapse
It's the battery, 100% positive!
update
rosannarafie said:
i'm also having the same problem for a couple of days now, especially if i try to go on the internet via my phone. did anyone get back to you on this?
Click to expand...
Click to collapse
Update:
After replacing the original battery with a new one the phone went back to normal function. Also , when removing the old battery I noticed it's a little swollen.
Thanks everyone for the help.

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