Can't install 4.4 Update - RAZR i Q&A, Help & Troubleshooting

Hi,
My dad has a Razr I and despite doing as advised by the Motorola support page his Phone doesn't find the update.
(it basically says to check via system preferences)
https://motorola-global-portal-de.c...prod_answer_detail/a_id/102581/p/30,6720,8593
Is there a way to force the update? Something like Heimdall for the Galaxies?

punshkin said:
Hi,
My dad has a Razr I and despite doing as advised by the Motorola support page his Phone doesn't find the update.
(it basically says to check via system preferences)
https://motorola-global-portal-de.c...prod_answer_detail/a_id/102581/p/30,6720,8593
Is there a way to force the update? Something like Heimdall for the Galaxies?
Click to expand...
Click to collapse
It's not been released in Europe yet, hopefully this week.

Tell Me Where is Gandlaf said:
It's not been released in Europe yet, hopefully this week.
Click to expand...
Click to collapse
Thank you. Motorola is very weird about this. That page has been up for a few days and even includes a build number, yet the update isn't out

Related

Gingerbread Updates

Please use this thread for updates. We have far too many threads on this and it's getting cluttered!!
Closed http://forum.xda-developers.com/showthread.php?t=1237945
Closed http://forum.xda-developers.com/showthread.php?t=1132293
Closed http://forum.xda-developers.com/showthread.php?t=1253635
Closed http://forum.xda-developers.com/showthread.php?t=1259396
Closed http://forum.xda-developers.com/showthread.php?t=1246432
Closed http://forum.xda-developers.com/showthread.php?t=1245961
Closed http://forum.xda-developers.com/showthread.php?t=1235714
Closed http://forum.xda-developers.com/showthread.php?t=1215237
Closed http://forum.xda-developers.com/showthread.php?t=1225449
Closed http://forum.xda-developers.com/showthread.php?t=1302741
Closed http://forum.xda-developers.com/showthread.php?t=1326875
Closed http://forum.xda-developers.com/showthread.php?t=1167284
I'm from Germany and i get also 10D.
I just talked in support Chat to an emploee. He said Gingerbread will "maybe released within the next days". The reason for the maybe is: they don't know when the Update is copied to Servers. Wtf?
I will only believe that the Gingerbread-Update is ready, when my phone says Version-Info: 2.3.X...
Meanwhile I have to use my eee Pad for waking me up for sure.
Yeah well
Yeah well LG denmark said they heard nothing of an update comming today...
I'll walk on the streets naked if the Gingerbread update releases today.
What idiots! Sorry guys, all the stupid service center people told me there was an update and after phoning up the service center closest to me, they said the update is available for the P500, not the 2x. Grr. Even after specifying "Optimus 2x P990" they said yes.
The only thing that I expect for Gingerbread is CM7 continue to upload nightlies........
Just got message from LG support team in Poland and they said "as for this moment the update is planed for the end of September" (though they didn't specify the year).
ryaneu said:
I'll walk on the streets naked if the Gingerbread update releases today.
Click to expand...
Click to collapse
LOL Can i join u ?
przemchess said:
Just got message from LG support team in Poland and they said "as for this moment the update is planed for the end of September" (though they didn't specify the year).
Click to expand...
Click to collapse
ahahahahaahahha
I was on chat with them today, they think it's gonna be availible by the end of september in UK. I live in bosnia, that's plus 5 years so I can expect it in september 2016. Is there any way i can install UK update on this phone. It is rooted.
KeePeeR26 said:
LOL Can i join u ?
Click to expand...
Click to collapse
m joining too..
devil.jeet said:
m joining too..
Click to expand...
Click to collapse
Count me in!!!!!!!!!!!
pc suite says update available.. :/
LG pc suite says update available.. but when i press update phone it goes into update tool and it says your phone already has the latest software.. :/
LG.... comon... whats wrong with you...
I am in Switzerland, rooted phone, V10e version and I got an OTA update which is 9.02MB large. Any ideas anyone? Will I lose root if I update?
yes you will lose root but it take 2 sec to root again
And for what is that update?
Maliacrete said:
I am in Switzerland, rooted phone, V10e version and I got an OTA update which is 9.02MB large. Any ideas anyone? Will I lose root if I update?
Click to expand...
Click to collapse
Sent from my GT-I9000 using XDA App
devil.jeet said:
LG pc suite says update available.. but when i press update phone it goes into update tool and it says your phone already has the latest software.. :/
LG.... comon... whats wrong with you...
Click to expand...
Click to collapse
Same for me.
I heard LG mobile Dpt is about to close. Good!! This way I would never be tempted again to buy their phones.
Now I just need to figure out how to root/flash my phone and switch to Miui/Cm.
This is what LG Email customer service department says, though now I wonder if it's just bollocks.
Dear Customer,
thanks for sharing your concern with us.
Gingerbread (2.3 version) will come for P990 in last week of September.
Click to expand...
Click to collapse
Just wait, since we have waited for such a long time...
I'm losing my patient for 2.3. LG,these Korea man never can be trusted.

[Q] GSM Developer Edition KitKat?

Has the GSM Dev edition received the KitKat update yet?
yes, i got it today but i cannot install it via OTA
stupid TWRP recovery
thank you!
hammersfd said:
Has the GSM Dev edition received the KitKat update yet?
Click to expand...
Click to collapse
yes. I got it and installed it. Excahnge active sync is fubard
RorixRebel said:
yes, i got it today but i cannot install it via OTA
stupid TWRP recovery
Click to expand...
Click to collapse
I'm in the same boat. Anyone out there with a flashable version?
robsw said:
I'm in the same boat. Anyone out there with a flashable version?
Click to expand...
Click to collapse
well i restored my recovery and installed via OTA
anyways someone made a flashable zip somewhere in general
cheers
wallyn said:
yes. I got it and installed it. Excahnge active sync is fubard
Click to expand...
Click to collapse
I use touchdown for exchange... Works perfectly. Never liked the stock email app.
Sent from my XT1053 using Tapatalk
wallyn said:
yes. I got it and installed it. Excahnge active sync is fubard
Click to expand...
Click to collapse
I believe if you delete the exchange account and re-add it, it should work fine..
Just a heads up guys, the GSM dev edition is just running the same software are tmo, so anything for tmo can be applied to yours as well including the official OTA or the factory images for it
suntzu said:
I believe if you delete the exchange account and re-add it, it should work fine..
Click to expand...
Click to collapse
Been there done that. I have both a gsm dev and an AT&T and they both exibit the same behavior. There is a major bug in KitKat that flows across all devices.
Follow this thread, Option #2 including the last step(modem files) and you will be ready to successfully flash the OTA. http://forum.xda-developers.com/showthread.php?t=2536735
FAQ for Kit kat and How to prepare for it (All Carriers)
Beamed from my Moto X
Thank God someone asked this already! :good:
Btw, who is in charge of the Developer Edition updates (like KitKat and bug fixes)? The Motorola Team? Since it's not attached to a specific carrier when you buy it.
Last question, does it work worldwide? I'm thinking of buying this version of the Moto X, I live in Panama and this device hasn't come here (and probably won't, since it's not samsung or iphone market <_<). So if I select the "check for updates" on the phone, will it detect it? :fingers-crossed:
wallyn said:
yes. I got it and installed it. Excahnge active sync is fubard
Click to expand...
Click to collapse
Any advice I can give my IT guys to fix this? My email and calendar are fine, contacts are not working.
Sent from my XT1060 using xda app-developers app
The GSM Developer Edition runs the same software as the T-Mobile version. Motorola is posting the factory images on their website. You can also get the files here: http://sbf.droid-developers.org/ghost/list.php
Not sure if your phone will detect an update or not but mine does on AT&T network, it shouldn't be an issue though for you as you will have two sources to get the files from yourself.
Darel18 said:
Thank God someone asked this already! :good:
Btw, who is in charge of the Developer Edition updates (like KitKat and bug fixes)? The Motorola Team? Since it's not attached to a specific carrier when you buy it.
Last question, does it work worldwide? I'm thinking of buying this version of the Moto X, I live in Panama and this device hasn't come here (and probably won't, since it's not samsung or iphone market <_<). So if I select the "check for updates" on the phone, will it detect it? :fingers-crossed:
Click to expand...
Click to collapse

Sprint HTC One Firmware Update 3.05.651.5 (JB 4.3 With Sense 5.0)

Hi Guys,
Update is rolling out this morning. new software version is 3.05.651.5 and download size is 249.24 MB and show be ready too download the update and install the new update.
Changelog - From Sprint - http://support.sprint.com/support/a...e:FindAndUpdateTheSoftwareVersionOnYourHtcOne
OTA ZIP - https://docs.google.com/file/d/0B8NgPc8I50RDVzR5TnJneWZZUGs/edit
tommyjoesanders said:
Hi Guys,
Sprint rolling out a update right now. It's not KitKat , It just bug fix update
https://community.sprint.com/baw/message/689513#689513
Click to expand...
Click to collapse
Should probably add "NOT KITKAT" to the title.
thanks for the heads up. i wonder if the HD voice improvements includes a radio update. anyone get it yet that can confirm?
cloppy said:
thanks for the heads up. i wonder if the HD voice improvements includes a radio update. anyone get it yet that can confirm?
Click to expand...
Click to collapse
Not Sure, I haven't got the update. maybe someone will provide us a download link. So we don't have too wait for the OTA too pop up.
Thanks, didn't see it though. Seems like an important update, or why they want to push it out while the 4.4 is coming. BTW, the 4.4.1 is in the make. I hate google. If the update is as easy as the windows update, then no problem, but this updates are so hard, take so long time.
ctiger said:
Thanks, didn't see it though. Seems like an important update, or why they want to push it out while the 4.4 is coming. BTW, the 4.4.1 is in the make. I hate google. If the update is as easy as the windows update, then no problem, but this updates are so hard, take so long time.
Click to expand...
Click to collapse
I believe this update will bring new radio and most likely a prl change. Still haven't seen update as I am on East Coast. Also running logcat too help provide DL link when it pops up. unless someone gets the link posted first
waiting for the new firmware as well. Hopefully dev will be able to provide a firmware only to flash over existing ROM.
whoever downloads the OTA, please post it
O.M.J said:
whoever downloads the OTA, please post it
Click to expand...
Click to collapse
Working on it Boss! I am running logcat since this morning!
I've yet to see it. As soon as I see it, I'll upload as long as I'm around the computer.
tommyjoesanders said:
I believe this update will bring new radio and most likely a prl change. Still haven't seen update as I am on East Coast. Also running logcat too help provide DL link when it pops up. unless someone gets the link posted first
Click to expand...
Click to collapse
I'm on west coast and I didn't see anything yet. already tried multiple times checking OTA. I guess I'm urgently needing some radio fix
ctiger said:
I'm on west coast and I didn't see anything yet. already tried multiple times checking OTA. I guess I'm urgently needing some radio fix
Click to expand...
Click to collapse
I can't believe sprint withdrawl the changelog. when I click on the link page has been removed.
but yet if i go too this link. this is what I get
http://support.sprint.com/support/a...e:FindAndUpdateTheSoftwareVersionOnYourHtcOne
Here the snapshot I took before . Sprint removed it from website.
https://twitter.com/sanders_llc/status/408435251430830080/photo/1
tommyjoesanders said:
I can't believe sprint withdrawl the changelog. when I click on the link page has been removed.
but yet if i go too this link. this is what I get
http://support.sprint.com/support/a...e:FindAndUpdateTheSoftwareVersionOnYourHtcOne
Click to expand...
Click to collapse
I clicked through the link, and saw that too. This is creepy.
ctiger said:
I clicked through the link, and saw that too. This is creepy.
Click to expand...
Click to collapse
I am waiting on statement too be released from PR at HTC. They don't know why the update was pulled.
Weird
Sent from my HTCONE using Tapatalk
what happened to the update????
Haven't seen one here.
Guess they did pull it.
Sent from my HTCONE using Tapatalk
rootlinux said:
Haven't seen one here.
Guess they did pull it.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
The Update was pulled by Sprint. Reason still unknown. HTC asking sprint questions why. This was going too be last update before KitKat rolls out. Expecting Roll Out date for Android 4.4 should be Jan 20-24.
tommyjoesanders said:
The Update was pulled by Sprint. Reason still unknown. HTC asking sprint questions why. This was going too be last update before KitKat rolls out. Expecting Roll Out date for Android 4.4 should be Jan 20-24.
Click to expand...
Click to collapse
Where'd you hear that timeline?

AT&T S4 Active update JSS15J.I537UCUBML2 Jan 7?

Hey guys,
Today, AT&T updated and then pulled the software update page for the S4 Active. Here's the info - did anyone receive it or did they pull the update altogether?
Update the Software for the Samsung Galaxy S 4 Active (i537)
Update summary
Effective January 7, 2014, a software update for the Samsung Galaxy S 4 Active (SGH-i537) will be available to AT&T customers. This software package updates your phone to Android 4.3, and includes multiple improvements.
The size of the update file is 721MB, and is available to download over Wi-Fi only.
What's changing?
Android 4.3 OS upgrade (http://www.android.com/versions/jelly-bean-4-3/)
Samsung Galaxy Gear compatibility
Drag and drop to uninstall or disable applications
AT&T Signature Experience preloads such as Kindle, Lookout, City ID, Password Keeper, Games and AT&T Mobile Protection.
What to expect after the update
Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a PC, or using a favorite application (from the Play Store), prior to upgrading the software. You can also backing up and restoring your phone using Sansung Kies.
How to update
Drag down the notification bar, and then tap Settings .
From the "More" tab, tap About device.
Tap Software update.
Tap Check for updates.
Tap OK.
Tap Continue.
The device will automatically start downloading the software update. Once complete, the device will restart.
Please wait until your phone reboots completely, and then select Done to finish.
How to verify the update
Drag down the notification bar, and then tap Settings .
From the "More" tab, tap About device.
The following information will be displayed:
Android version: 4.3
Baseband version: I537UCUBML2
Build number: JSS15J.I537UCUBML2
Click to expand...
Click to collapse
Archon810 said:
Hey guys,
Today, AT&T updated and then pulled the software update page for the S4 Active. Here's the info - did anyone receive it or did they pull the update altogether?
Click to expand...
Click to collapse
I was also able to find a link for the 4.3 update, however it still links to the MF3 update page. See the attached screenshot from AT&T's website.
Archon810 said:
Hey guys,
Today, AT&T updated and then pulled the software update page for the S4 Active. Here's the info - did anyone receive it or did they pull the update altogether?
Click to expand...
Click to collapse
I didnt get it so the might have pulled it. at this rate we might never see kitkat lol
Please post as soon as you see it, with an update prompt and post-update About screenshots if you can.
I'll be checking my wife's S4 Active as well.
Devo7v said:
I was also able to find a link for the 4.3 update, however it still links to the MF3 update page. See the attached screenshot from AT&T's website.
Click to expand...
Click to collapse
hi my Friend
i search in network but i don´t find anithing in the AT&T web page
please share to me the link
thanks:good:
xtc218 said:
hi my Friend
i search in network but i don´t find anithing in the AT&T web page
please share to me the link
thanks:good:
Click to expand...
Click to collapse
This is the link to the i537 Specifications page that has a link to the 4.3 update. However, when you click on the 4.3 update link it takes you to the MF3 update. So it seems like they're ready for the 4.3 update they just haven't released it yet.
There isn't a way for me to get this update other than to flash it if I am on Tmo using the i537, right?
xtc218 said:
hi my Friend
i search in network but i don´t find anithing in the AT&T web page
please share to me the link
thanks:good:
Click to expand...
Click to collapse
As I mentioned, they posted it, then pulled.
Archon810 said:
As I mentioned, they posted it, then pulled.
Click to expand...
Click to collapse
They either jumped the gun on posting it or there is something wrong with the firmware. I would say they found something wrong with it.
Sent from my LG-E970 using XDA Premium 4 mobile app
AT&T PR's response: "Nothing to announce at this time - will keep you posted when the update is ready."
Looks like it's not ready just yet.
Check again.
The link is there and it works.
Now Ive been searching for a way to root this all over the internet. Is there a way to root this yet or no??
this is for build number JSS15J.I537UCUBML2
hiddenmist said:
Now Ive been searching for a way to root this all over the internet. Is there a way to root this yet or no??
this is for build number JSS15J.I537UCUBML2
Click to expand...
Click to collapse
bump??
hiddenmist said:
Now Ive been searching for a way to root this all over the internet. Is there a way to root this yet or no??
this is for build number JSS15J.I537UCUBML2
Click to expand...
Click to collapse
hiddenmist said:
bump??
Click to expand...
Click to collapse
I have scowered the internet and have yet to be able to find a way to get root on ML2...
I've tried every method I could find...
c453y said:
I have scowered the internet and have yet to be able to find a way to get root on ML2...
I've tried every method I could find...
Click to expand...
Click to collapse
You and me both. Looks like no one has been able to root it yet.
new phone
I couldn't install 4.3 after download. Talked to at&t and they sent me out a new phone. Samsung galaxy s4 active
wildwily7 said:
I couldn't install 4.3 after download. Talked to at&t and they sent me out a new phone. Samsung galaxy s4 active
Click to expand...
Click to collapse
That's not a solution to the problem this thread is trying to address. Please stay on topic.
Has anyone found any information on this yet??
I still can't find anything on this at all.
hiddenmist said:
Has anyone found any information on this yet??
I still can't find anything on this at all.
Click to expand...
Click to collapse
If you go to Best Buy and visit the Samsung center they can flash it on your phone for you
ronnie498 said:
If you go to Best Buy and visit the Samsung center they can flash it on your phone for you
Click to expand...
Click to collapse
Really i did not now that at all. Thanks ill go and try it when I have time. Ill post back with the results.

Please help, my blue r1 HD won't update.

When I try to use wireless update it gives me a not
found error?
sirivan98 said:
When I try to use wireless update it gives me a not
found error?
Click to expand...
Click to collapse
What version are you on,? Is it stock?
mrmazak said:
What version are you on,? Is it stock?
Click to expand...
Click to collapse
I also have the same problem. I have a stock 6.0 android. This problem happend to me when I got my phone 3 days ago.
mrmazak said:
What version are you on,? Is it stock?
Click to expand...
Click to collapse
Yes it is stock just got it three days ago as other user said.
mrmazak said:
What version are you on,? Is it stock?
Click to expand...
Click to collapse
Maybe I could use the local update option on wireless update if i can find a file for the update?
sirivan98 said:
Maybe I could use the local update option on wireless update if i can find a file for the update?
Click to expand...
Click to collapse
Could work. But need too get update that starts at same version you are on.
mrmazak said:
Could work. But need too get update that starts at same version you are on.
Click to expand...
Click to collapse
Says I'm on 6.1 generic
I'm running into this exact same issue. received my phone a few days ago and it gives the "not found" error when trying to download the update.
My device says it's current: "BLU_R0010UU_V6.6_GENERIC 23-08-2016 20:17"
It says it's trying to download: "BLU_R0010UU_V7.4.2_GENERIC_6.0_20161109-1343"
Does anyone have the update file for this so i can do a local update?
Sainiku said:
I'm running into this exact same issue. received my phone a few days ago and it gives the "not found" error when trying to download the update.
My device says it's current: "BLU_R0010UU_V6.6_GENERIC 23-08-2016 20:17"
It says it's trying to download: "BLU_R0010UU_V7.4.2_GENERIC_6.0_20161109-1343"
Does anyone have the update file for this so i can do a local update?
Click to expand...
Click to collapse
Forum has a guides section.
there is an index there
link for firmware
then ota
(https://forum.xda-developers.com/showpost.php?p=67904007&postcount=3)
Won't Update
I'm getting the same error.
mrmazak said:
Forum has a guides section.
there is an index there
link for firmware
then ota
(https://forum.xda-developers.com/showpost.php?p=67904007&postcount=3)
Click to expand...
Click to collapse
I did check the guide, and that firmware/OTA post.
If you had actually checked the OTA links, you'd see that the needed update isn't there. The last OTA available to download from the guide is 6.6, which i'm already on.
I've sent in a ticket through the update app and hopefully they'll reply soon.
Sainiku said:
I did check the guide, and that firmware/OTA post.
If you had actually checked the OTA links, you'd see that the needed update isn't there. The last OTA available to download from the guide is 6.6, which i'm already on.
I've sent in a ticket through the update app and hopefully they'll reply soon.
Click to expand...
Click to collapse
The op in this thread said he was on 6.1
mrmazak said:
The op in this thread said he was on 6.1
Click to expand...
Click to collapse
Ah. You had replied to my post so I thought you were replying to me.
This probably has something to do with the new firmware their rolling out. Hopefully it'll get resolved soon.
Sainiku said:
Ah. You had replied to my post so I thought you were replying to me.
This probably has something to do with the new firmware their rolling out. Hopefully it'll get resolved soon.
Click to expand...
Click to collapse
Honestly, you are here on XDA a developers site. I would have thought you would be happy to have the updates not working since you can just load custom recovery and flash roms made available from community.
mrmazak said:
Honestly, you are here on XDA a developers site. I would have thought you would be happy to have the updates not working since you can just load custom recovery and flash roms made available from community.
Click to expand...
Click to collapse
You'd think that!
Truth is, I couldn't find a single mention of this issue anywhere online, except here.
I've rooted phones before (using guides from XDA even), but i'm not in a position to load custom firmware on this particular phone. I'm using it as a cheap work-phone and the company i work for explicitly require the device not to be rooted or the OS modified in any unofficial way unless needed for development. But XDA is a good resource for finding stock images and is the most active online resource I trust when it comes to android phones.
I contacted Blu and they told me to delete the app data but it still didn't work for me. Also my update is V7.4.2
mrmazak said:
Could work. But need too get update that starts at same version you are on.
Click to expand...
Click to collapse
Any ideas?
sirivan98 said:
Any ideas?
Click to expand...
Click to collapse
I don't.
There are some updates "captured" from other users posted in the forum. Up to v6.6 is listed in the index , linked already.
This link is for update from 7.4.2 up to 8.3
https://forum.xda-developers.com/showpost.php?p=72128380&postcount=2
and here too (same 7.4.2 to 8.3)
https://forum.xda-developers.com/showpost.php?p=72146824&postcount=37
But if the OTA app is not working maybe there is something else wrong.
Do you have sdcard installed? (shouldn't mater but if so try removing it)
Are you connected to wifi?
Maybe Blu is blocking updates because they had posted that roll back.
mrmazak said:
I don't.
There are some updates "captured" from other users posted in the forum. Up to v6.6 is listed in the index , linked already.
This link is for update from 7.4.2 up to 8.3
https://forum.xda-developers.com/showpost.php?p=72128380&postcount=2
and here too (same 7.4.2 to 8.3)
https://forum.xda-developers.com/showpost.php?p=72146824&postcount=37
But if the OTA app is not working maybe there is something else wrong.
Do you have sdcard installed? (shouldn't mater but if so try removing it)
Are you connected to wifi?
Maybe Blu is blocking updates because they had posted that roll back.
Click to expand...
Click to collapse
Just tried to local update from files you posted earlier and got a signature verification failed in bios. Will try to remove and sd card now and get back here
mrmazak said:
I don't.
There are some updates "captured" from other users posted in the forum. Up to v6.6 is listed in the index , linked already.
This link is for update from 7.4.2 up to 8.3
https://forum.xda-developers.com/showpost.php?p=72128380&postcount=2
and here too (same 7.4.2 to 8.3)
https://forum.xda-developers.com/showpost.php?p=72146824&postcount=37
But if the OTA app is not working maybe there is something else wrong.
Do you have sdcard installed? (shouldn't mater but if so try removing it)
Are you connected to wifi?
Maybe Blu is blocking updates because they had posted that roll back.
Click to expand...
Click to collapse
Removing SD card didn't help, any way of getting past the signature verification thing?

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