HTC ONE M7 affect by heartbleed bug..... - One (M7) Q&A, Help & Troubleshooting

So I have been having a weird error pop up threw out the day saying authorization error occurred and I have to select my Gmail and I guess basically log my phone back in to my Google account, I assume. I search a couple forums on here, (probably not all I should but I have a 3 year old and babysit my one year old God daughter almost daily, so it's hard). But I found something about a heartbleed bug. I download the necessary app to check just because I was curious, I'm running 4.4.4 with Sense 6 So I didn't think it would affect me. And boy was I wrong. I am confused on what this means. I am a straight noob with all this. My device isn't even rooted. Not to mention I keep getting a stupid htc.htcdialer isn't responding and my phone will have a ***** fit turning off and on off and on. Something is wrong with my precious phone. Someone, anyone, help! Can my device be fixed! I love it...

Hello
@ Mrs.Martin0928
Thank you for using XDA Assist
First of all ,your phone is not affected by heartbleed . Google has patched 4.4.4(including Sense 6) for Heartbleed so I don't think your phone has Heartbleed. That must be a false alarm.
The moderation team will move this thread to HTC One Q/A section where you will get better support.
http://forum.xda-developers.com/htc-one/help
Alternatively you can post it in this thread where people usually ask beginner questions
http://forum.xda-developers.com/showthread.php?t=2180425
Have a good day!

Mrs.Martin0928 said:
So I have been having a weird error pop up threw out the day saying authorization error occurred and I have to select my Gmail and I guess basically log my phone back in to my Google account, I assume. I search a couple forums on here, (probably not all I should but I have a 3 year old and babysit my one year old God daughter almost daily, so it's hard). But I found something about a heartbleed bug. I download the necessary app to check just because I was curious, I'm running 4.4.4 with Sense 6 So I didn't think it would affect me. And boy was I wrong. I am confused on what this means. I am a straight noob with all this. My device isn't even rooted. Not to mention I keep getting a stupid htc.htcdialer isn't responding and my phone will have a ***** fit turning off and on off and on. Something is wrong with my precious phone. Someone, anyone, help! Can my device be fixed! I love it...
Click to expand...
Click to collapse
Copy everything from your phones sdcard to your PC
Under settings / backup and restore / backup to HTC Backup
Reboot your phone to the bootloader
Shut Down / Hold volume down + Power till you see the Bootloader screen
choose recovery / wait 5 seconds / hold volume up and tap power till you see the recovery menu
from the menu choose factory reset / when it's done you have to setup your phone like it's new
If everything is working ok, copy your sdcard back to the phone
Restore your phone with HTC Backup

Related

my Dream have a big white "G1"

Was updating my G1 and bricked it when I installed the SPL from http://code.google.com/p/sapphire-port-dream/
This had root access before I messed it up.
I've tried all booting methods. Camera and Power, Home Power, etc. and nothing gets me out of the T-Mobile G1 screen.
Please advise if this can be fixed.
congratulations if you cant do anything with those buttons you have now bricked your phone, it makes a nice looking paperweight tho, there is no way to fix what you have done
I REALLY hope you flashed the Radio first like it said so in the instructions... But I guess it doesn't matter now, you are bricked sir =/. I hope you still have the warranty or insurance...?
There is a thread some where on here claimong some type of method to get a new one or something you should look for it n see if it helps u n any way
if you still have a warrenty....say this
"after months of waiting i finally recieved the 1.6 update. but after the phone rebooted it wouldnt start up. i have tried everything the guides on the internet say about how to get it working again and nothing worked. the guides all said that if you cant get to the 'recovery screen' or something like that then you cant fix it..."
wing it along those lines....it works
and next time please post in the correct section - questions go in the QnA section
sidenote - if its a tmobile UK or USA one this will work
if its rogers Canada it wont as there is no 1.6 for rogers dream
did you remember to back it up before you done anything - if so do try the following as this fixed mine when i had that issue
remove and replace battery
boot into recovery mode
use the restore option and restore from backup
if you can get into fastboot then you maybe able to push a new recovery and spl but not sure so you will need to search the forums
as stated, they cant get in, unfortunately
I would say act more innocent than what you say.
Guides, recovery, 1.6 update etc.. would all ring alarm bells for me if I worked for tmobile.
Just say it said something about an update, you clicked ok, it restarted and then wouldnt come back.
Dont mention recoverys, 1.6, guides online etc....
i found that acting intelligent worked better coz 'an intelligent person would never **** up their phone'
and edited version:
"i woke up yesterday and my phone said 'update available' so i hit ok. once it was finished my phone wouldnt turn on - it just got stuck at the G1 screen"
Short Story: GPS didn't work on my G1 so I unrooted for warranty return. After dropping to RC29 my update came and it bricked the phone.
Garok89's statement below is almost verbatum what I told the rep. New phone 3 days later.
garok89 said:
"i woke up yesterday and my phone said 'update available' so i hit ok. once it was finished my phone wouldnt turn on - it just got stuck at the G1 screen"
Click to expand...
Click to collapse
btw.....
i live in Asia....God
well i would try to act dumb first, but then if they start trying to give you hassle, little by little pile on your knowledge of the phone, if you live in asia and cant do anything about it, just make a call to the corporate office and handle it with them, the minute a business this big hears the words "corporate office" im sure they will find a solution for you.

Need help G1 newb!! phone stuck in dev mode?

Ok i just got a free g1, im acually on att and all my phones have been winmo htc phones, even done a few custom roms for myself.
Anyways i got this phone thinking #1, i can unlock like any other htc phone fairly east to work with att? Second of all it keeps booting up and i see a triangle and a ! in the middle. When i hold down alt l and try to restore factory settings then reboot it goes to the same screen the error im getting is E: cant open /cache/recovery/command. So idk what to do from here i dont want any custom roms or anything honestly just want to unlock the phone and play with android, guessing something is horribly wrong with the rom on this phone.
Also this probably sounds really dumb but i dont see an SD slot on this phone its a t-mobile branded g1. Im not sure if its suppose to have one or what? The only thing i see is a place to insert the sim card right below the battery. If this phone doesnt have an sd slot am i screwed as far has getting it all fixed up.
Basically i know nothing about android this was a free phone figured it would make a good back up or replacement to my ATT fuze if i ended up like Android better than WinMo. Sorry for all the lame ass questions but im pretty clueless and would just like to get this phone running as quickly as possible so i can start playing with android and learn what im doing.
boorishid said:
Ok i just got a free g1, im acually on att and all my phones have been winmo htc phones, even done a few custom roms for myself.
Anyways i got this phone thinking #1, i can unlock like any other htc phone fairly east to work with att? Second of all it keeps booting up and i see a triangle and a ! in the middle. When i hold down alt l and try to restore factory settings then reboot it goes to the same screen the error im getting is E: cant open /cache/recovery/command. So idk what to do from here i dont want any custom roms or anything honestly just want to unlock the phone and play with android, guessing something is horribly wrong with the rom on this phone.
Also this probably sounds really dumb but i dont see an SD slot on this phone its a t-mobile branded g1. Im not sure if its suppose to have one or what? The only thing i see is a place to insert the sim card right below the battery. If this phone doesnt have an sd slot am i screwed as far has getting it all fixed up.
Basically i know nothing about android this was a free phone figured it would make a good back up or replacement to my ATT fuze if i ended up like Android better than WinMo. Sorry for all the lame ass questions but im pretty clueless and would just like to get this phone running as quickly as possible so i can start playing with android and learn what im doing.
Click to expand...
Click to collapse
when you open the keyboard there is a little latch by the green call button that's where the sd card goes
boorishid said:
Basically i know nothing about android this was a free phone figured it would make a good back up or replacement to my ATT fuze if i ended up like Android better than WinMo. Sorry for all the lame ass questions but im pretty clueless and would just like to get this phone running as quickly as possible so i can start playing with android and learn what im doing.
Click to expand...
Click to collapse
You probably wont like this answer but you posted in the wrong forum. You really need to figure out how to search because the answer you seek is not a simple one. I would first start searching (maybe try Google) as to where the SD slot is located.
http://www.google.com/search?aq=f&q=g1+user+manual
would have saved you some confusion
as an xda member, i'd expect you to post in the right forum... LOL
the sd slot is underneath a cover below the green (send) button.
I find it easier to open the keyboard and pull on the tab on the upper left corner of the chin.
As to the rom, I'd suggest that you go into fastboot and flash a rom from there (boot while holding camera)
to flash in fastboot, use
Code:
flash_image (type) whatever.img
jcarrz1 said:
as an xda member, i'd expect you to post in the right forum... LOL
As to the rom, I'd suggest that you go into fastboot and flash a rom from there (boot while holding camera)
to flash in fastboot, use
Code:
flash_image (type) whatever.img
Click to expand...
Click to collapse
Seriously, he had no clue as to where the sd card was located, do you expect him to have downloaded the SDK and have fastboot setup? I really think he needs to search as it is more complicated than it seems.
bkmo said:
Seriously, he had no clue as to where the sd card was located, do you expect him to have downloaded the SDK and have fastboot setup? I really think he needs to search as it is more complicated than it seems.
Click to expand...
Click to collapse
i did that on purpose
note my inclusion of whatever.img
jcarrz1 said:
i did that on purpose
note my inclusion of whatever.img
Click to expand...
Click to collapse
And I thought I was trying not to sound cruel. Well at least you have hinted as to what he needs to search for.
seriously....can ANYONE read the rules? or even use a little bit of common sense before posting?
c'mon man, how could this possibly belong in the development section?
Moved as not Android Development.
sorry, if i posted in the wrong forum i googled xda g1 forum and just clicked it.
As for slashing the ting im really trying to avoid that. Like i said i know nothing about android. The first few times i turned the phone on on it worked fine, just told me to insert sim card. Then i got home turned it on to really start messing with it and it just wouldnt boot and has kept giving me that error, i have no idea why i didnt try to flash the thing or anything like that. Ive held down alt l, as per searching the net went to the restore factory defualt option the phone seems to format then when i reset it i get the same error and can only turn the phone off by removing the battery.
Sorry like i said i know these are all idiot questions, sorry about posting in the wrong forum originally, like i said just did a quick google and posted i was on my way out the door. I just want to get the phone working stock and go from there. Phone seemed to be just fine at one point, i didnt do anything to it, i couldnt even get past please insert sim, so idk why im even getting this error at all. Basically the little searching i did do a few days ago made it seem like it had to do with flashing and updating which i definately did not do.
from what I understand in your post you only "half setup" your phone
( got as far as being asked for sim )
try pressing ALT+w when at the " triangle ! "
this should do a factory data reset, and next time you boot it will set up your phone from the begining
boorishid said:
As for slashing the ting im really trying to avoid that.
Click to expand...
Click to collapse
Yeah I would want to avoid that too lmao
Thank you for the help but ive alread tried alt w and going back to defualts with alt l. Everytime the thing reboots after reseting defualts it goes back to that triangle screen. and when i press alt l it shows the error i mentioned before..
try this
http://code.google.com/p/android-roms/wiki/Unbrick
The "triangle screen" is the recovery mode. That error about recovery/command always shows up, it's no big deal.
Are you holding any buttons while you boot? Holding home while turning the phone on gets you to recovery (your triangle screen), holding camera gets you to fastboot. You just want to boot normally.
If the G1 isn't rooted, you won't be able to get past the initial setup screen unless you've got a T-Mobile sim in it. Once you get to the sim error, you've made progress from what you've said here though. If you can get back to that, search around. I seem to recall that some people here run their G1 without a sim, so perhaps you can find out how they did it.

ATT system update bricked my captivate

I got it from AMAZON last week. First couple days it was great. I won't say it was better than my gf's iphone 4 but certainly it was close, considering I got it free.
Then yesterday the cell phone signaled a system update, downloaded, started to update, indicating "update fail, the system will reboot automatically". It never did....
I tried everything I can find, could not even get to the download mode. Actually can't get anything from the screen. I found in ATT only communities that apparently it is a common problem...
Luckily amazon is going to send me a new one... although I lost all my stuff...
Anyway, just give your guys a notice that don't do "system update" on your phone. It will brick it.. Is there anyway to update it though? I am not sure...
zhaoyuji12 said:
I got it from AMAZON last week. First couple days it was great. I won't say it was better than my gf's iphone 4 but certainly it was close, considering I got it free.
Then yesterday the cell phone signaled a system update, downloaded, started to update, indicating "update fail, the system will reboot automatically". It never did....
I tried everything I can find, could not even get to the download mode. Actually can't get anything from the screen. I found in ATT only communities that apparently it is a common problem...
Luckily amazon is going to send me a new one... although I lost all my stuff...
Anyway, just give your guys a notice that don't do "system update" on your phone. It will brick it.. Is there anyway to update it though? I am not sure...
Click to expand...
Click to collapse
Since this is your first post, let me direct you here and point out Forum Rule 1:
http://forum.xda-developers.com/announcement.php?f=263#td_post_81
1. Search before posting.
Use one of our search functions before posting, whether you have a question or something new to share, it's very likely someone already asked that question or shared that news.
http://www.wtfokc.com/sef****/badkitty.gif
welcome to XDA
Closing this thread.

[Q] TW Launcher Error

Okay, all!
I have been a lurker for a while now and y'all have been a BIG help (I am actually comfortable flashing ROMs- and I am learning the lingo - see?)
Now it’s my turn to post. I am helping a friend with her Samsung Captivate - AT&T. something happened last night (it had to have updated, because she doesn't really download anything. also - her battery started draining very quick last night. She had to turn it off for other reasons too.) And now get the "Sorry! The application TwLauncher (process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again. Force close" it is in loop mode, I cannot get anywhere after unlocking the screen. The status bar doesn't work, neither do the buttons. So I can’t even get to settings. I/we are not so worried about the phone itself, but she has some holiday pictures of her brother who recently passed away on it, and didn't have an SD card in it. So, this is really my last hope.
Now you are probably saying "well, why don't you look at other threads." I did! And came up with some options on my own as well. Below is a list of what I have thought of, have found, tried and have some questions on. Please let me know if you have any other options or info, as I am her last hope. The store and repair shops are not very helpful.
I can’t tell you for sure what she is running, but it should be current stock, no mods at all.
bat pull - DONE, no change
sim card pull - DONE, no change
force DL a new launcher from PC. - DONE, can’t get it to download. It says she never downloaded anything to the phone from the mobile market. (I think this may have something to do with not have 4g and Wi-Fi not on. from what I have read)
Built in recovery mode cache wipe - DONE, no change
I installed Samsung kies, tried to plug the phone into the computer, but the PC won’t recognize the phone. I think it is in charge only mode, but I can’t access the option to change it.
P.S. debugging mode is ON.
Okay, so now what I found on here - these lead to my questions as well.
If I "wipe user data" will this wipe pictures, videos, etc. as well? I do NOT care about apps.
I found the below threads and have questions.
http://forum.xda-developers.com/showthread.php?t=1795638
Post # 2 - can I do this from the recovery screen? And will is keep the data (pictures)? I don’t care about contacts, messages, etc.
Post # 3 - cans I re flash the ROM from the SD card? (Again - NOT rooted)
http://forum.xda-developers.com/showthread.php?t=1417244
Found and tried everything - it don' work Lucy.
I think this is all for the moment. I appreciate any and ALL help. She is to the point of tears about those pictures and I really want to bring her some good news.
edit: another try: press and hold search key for voice. - DONE. i get a connection error for voice. or an "app has stopped unexpectedly"
chelseytx said:
Okay, all!
I have been a lurker for a while now and y'all have been a BIG help (I am actually comfortable flashing ROMs- and I am learning the lingo - see?)
Now it’s my turn to post. I am helping a friend with her Samsung Captivate - AT&T. something happened last night (it had to have updated, because she doesn't really download anything. also - her battery started draining very quick last night. She had to turn it off for other reasons too.) And now get the "Sorry! The application TwLauncher (process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again. Force close" it is in loop mode, I cannot get anywhere after unlocking the screen. The status bar doesn't work, neither do the buttons. So I can’t even get to settings. I/we are not so worried about the phone itself, but she has some holiday pictures of her brother who recently passed away on it, and didn't have an SD card in it. So, this is really my last hope.
Now you are probably saying "well, why don't you look at other threads." I did! And came up with some options on my own as well. Below is a list of what I have thought of, have found, tried and have some questions on. Please let me know if you have any other options or info, as I am her last hope. The store and repair shops are not very helpful.
I can’t tell you for sure what she is running, but it should be current stock, no mods at all.
bat pull - DONE, no change
sim card pull - DONE, no change
force DL a new launcher from PC. - DONE, can’t get it to download. It says she never downloaded anything to the phone from the mobile market. (I think this may have something to do with not have 4g and Wi-Fi not on. from what I have read)
Built in recovery mode cache wipe - DONE, no change
I installed Samsung kies, tried to plug the phone into the computer, but the PC won’t recognize the phone. I think it is in charge only mode, but I can’t access the option to change it.
P.S. debugging mode is ON.
Okay, so now what I found on here - these lead to my questions as well.
If I "wipe user data" will this wipe pictures, videos, etc. as well? I do NOT care about apps.
I found the below threads and have questions.
http://forum.xda-developers.com/showthread.php?t=1795638
Post # 2 - can I do this from the recovery screen? And will is keep the data (pictures)? I don’t care about contacts, messages, etc.
Post # 3 - cans I re flash the ROM from the SD card? (Again - NOT rooted)
http://forum.xda-developers.com/showthread.php?t=1417244
Found and tried everything - it don' work Lucy.
I think this is all for the moment. I appreciate any and ALL help. She is to the point of tears about those pictures and I really want to bring her some good news.
edit: another try: press and hold search key for voice. - DONE. i get a connection error for voice. or an "app has stopped unexpectedly"
Click to expand...
Click to collapse
I would suggest doing wipe user data option. It shouldn't touch anything stored on your internal SD as you've already read elsewhere but there's always the possibility that things can go wrong. If you aren't worried about apps, text messages, and all that stuff I would also suggest looking at this http://forum.xda-developers.com/showpost.php?p=18370912&postcount=3 If you go that route I suggest the Odin KK4 with bootloaders as your one click option. Going the one-click route will start you over with a completely stock phone as far as the ROM goes but again shouldn't touch the internal SD.
whoa, dude. a lot of questions at once.
what rom was the phone running before you started?
you say it got updated but at&t doesn't do ota updates on cappy. they direct you to use minikies update packs, not kies. from samsung direct to pc, not ota.
Have u tried to use ADB to get the pics, etc. off the phone and copied to the pc ?
Sent from my SAMSUNG-SGH-I747 using xda premium
m1batt1 said:
I would suggest doing wipe user data option. It shouldn't touch anything stored on your internal SD as you've already read elsewhere but there's always the possibility that things can go wrong. If you aren't worried about apps, text messages, and all that stuff I would also suggest looking at this http://forum.xda-developers.com/showpost.php?p=18370912&postcount=3 If you go that route I suggest the Odin KK4 with bootloaders as your one click option. Going the one-click route will start you over with a completely stock phone as far as the ROM goes but again shouldn't touch the internal SD.
Click to expand...
Click to collapse
great - thanks! i will look at the url and try the wipe.
laughingT said:
whoa, dude. a lot of questions at once.
what rom was the phone running before you started?
you say it got updated but at&t doesn't do ota updates on cappy. they direct you to use minikies update packs, not kies. from samsung direct to pc, not ota.
Click to expand...
Click to collapse
not sure what rom she was on before - didn't look at the phone until today.
i think TW Launcher updated somehow. but i could be wrong. i was checking into the problem and found out about the Kies and tried that. but couldn't get the phone to connect. (i now can SOMETIMES get the notifications down.)
4-2ndtwin said:
Have u tried to use ADB to get the pics, etc. off the phone and copied to the pc ?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
no - please give me more info? i will try anything!
As for using adb to pull the pics, etc. off of the phone...it would be easier/quicker for u to do the search on xda and videos on youtube, as opposed to me tryin to explain it all. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
THANK YOU THANK YOU THANK YOU!
m1batt1 - thank you so much. I did the user data wipe and it worked! i now have access to the pictures and and downloading everything.
you don't know how happy i am, and my friend is. you have made her day!!!
4-2ndtwin said:
As for using adb to pull the pics, etc. off of the phone...it would be easier/quicker for u to do the search on xda and videos on youtube, as opposed to me tryin to explain it all. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
i will! thanks
now:
how do i change my post title to show the [solved}?
chelseytx said:
THANK YOU THANK YOU THANK YOU!
m1batt1 - thank you so much. I did the user data wipe and it worked! i now have access to the pictures and and downloading everything.
you don't know how happy i am, and my friend is. you have made her day!!!
Click to expand...
Click to collapse
I'm glad that worked out for you and her. I would suggest making a backup of the photos and then look into moving up to some more recent roms that are posted here on XDA. They will make her enjoy her phone again and she won't have to deal with Touchwiz anymore lol
m1batt1 said:
I'm glad that worked out for you and her. I would suggest making a backup of the photos and then look into moving up to some more recent roms that are posted here on XDA. They will make her enjoy her phone again and she won't have to deal with Touchwiz anymore lol
Click to expand...
Click to collapse
oh, believe me! they are already backed up.
as for the rom: she had an upgrade available, so that wast a big deal. and she jumped ship to the phoney world. LOL so no SD card anymore. now we just need to make sure we get her on the cloud. *grin*

HTC Desire 510 Boost Mobile Help!

Good Day everyone! I own an HTC Desire 510 from Boost Mobile, currently and only running stock. I have not modified or damaged the phone in anyway. I think im running Android 4.2.2 (Jelly Bean) with idk what htc sence... but anyways this problem happened today in the afternoon. I usually leave my phone on my work desk and use it during my lunch time . On my way home, i plugged in my phone to listen to some Pandora, and i noticed that it turned off and started up again! I got home and took out the sim micro sd and battery. I restared the phone and whenever this thing called Qualcomm iZat Location Services notification pops up, my phone automatically reboots, and does the cycle over and over again. I already tried disabling the services but still no luck. I only had it for a month and its already failing me!:crying: anyone have any ideas on what it could be Hardware or software issues?
P.S. I cant check the system info because i can only be so long in the phone before it reboots, and i already tried safe mode with no luck:crying:
P.P.S Sorry if i posted in wrong thread/section im new here
Sorry for the long story
mika0056 said:
Good Day everyone! I own an HTC Desire 510 from Boost Mobile, currently and only running stock. I have not modified or damaged the phone in anyway. I think im running Android 4.2.2 (Jelly Bean) with idk what htc sence... but anyways this problem happened today in the afternoon. I usually leave my phone on my work desk and use it during my lunch time . On my way home, i plugged in my phone to listen to some Pandora, and i noticed that it turned off and started up again! I got home and took out the sim micro sd and battery. I restared the phone and whenever this thing called Qualcomm iZat Location Services notification pops up, my phone automatically reboots, and does the cycle over and over again. I already tried disabling the services but still no luck. I only had it for a month and its already failing me!:crying: anyone have any ideas on what it could be Hardware or software issues?
P.S. I cant check the system info because i can only be so long in the phone before it reboots, and i already tried safe mode with no luck:crying:
P.P.S Sorry if i posted in wrong thread/section im new here
Sorry for the long story
Click to expand...
Click to collapse
Same thing just happened to my HTC Desire 510, this phone is new. It was delivered 5 days ago. Have you made any progress?
serbian said:
Same thing just happened to my HTC Desire 510, this phone is new. It was delivered 5 days ago. Have you made any progress?
Click to expand...
Click to collapse
You're going to need to root your device so you can install a kernel with write protection removed so you can delete the offending app. If you just delete the app without rooting the device first and changing the kernel, the minute you reboot, it's going to reinstall all by itself with no input from you.
general directions to stop that stock app from crashing your phone,
1. Enter Recovery,
2. Factory Reset
3. Prior to getting online to update your apps disable that particular app from settings
or
1. Unlock HTC Bootloader
2. Flash Recovery
-in recovery
3. Factory Reset
4. Install compatible ROM (sprint ones here work for for boost AFAIK)
5. Install Gapps (optional)
6. root on prompt when you press reboot to system
might be a easier way but that's how I would go about it.
Fixed it with a Factory Reset
thank you all for the replies
Thank everyone for the ideas. Unfortunally i couldn't even root the phone so i had factory reset it ohh well thank you all......sorry for the late reply

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