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I was rooting my phone I got to the point where I accepted the 4.4 update it downloaded installed shut off and that was it. I have tried every button combination, It had plenty of charge, and just to make sure I plugged it into a wall charger for 20 minutes. Any suggestions? The screen doesn't come on at all. Thanks, Garrett.
Follow the instructions on how to enter stock recovery. This should help.
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94946/p/30,6720,8696
Sent from my XT1060 using Tapatalk
Still no luck...
garrettpen said:
Still no luck...
Click to expand...
Click to collapse
Sorry bud. Sounds like you might have bigger issues than I can help you with. However, you should try to connect it to your computer and see if you get anything. Also keep trying to power it on while on a USB or charger.
Hopefully someone with a similar experience can chime in.
Sent from my XT1060 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=2477132
You can try to flash your phones stock ROM using this tool kit if you can get into the Boot loader. I just used it to flash back to stock on my sprint moto x. I know you are in a different situation but I can't hurt to try
Sent from my XT1056 using Tapatalk
garrettpen said:
I was rooting my phone I got to the point where I accepted the 4.4 update it downloaded installed shut off and that was it. I have tried every button combination, It had plenty of charge, and just to make sure I plugged it into a wall charger for 20 minutes. Any suggestions? The screen doesn't come on at all. Thanks, Garrett.
Click to expand...
Click to collapse
hold power button for 1 min if you feel the phone vibrate that is good.
now try holding Volume Up + Power will it boot into the bootloader.
If yes great time to restore to stock
If No then your phone is hard bricked and you will have to get it replaced.
one easy way to find out if your phone is hard bricked is to plug it into the computer and see what drivers it tries to install
if it say qhsusb_dload then i know for a fact that your phone is Hard bricked.
If that is the case call your carrier or go to a local store and tell them that your phone was on 4.2.2 and you downloaded the 4.4 OTA and it rebooted to install it and now it won't turn on at all they should give you a brand new phone because it was the phones problem.
When you get your new phone please post here first with What Carrier Moto X you have and what android version it is on 4.2.2 / 4.2.2 Camera Update / 4.4. and i will help you get your phone rooted and up and running correctly
Good Luck My Friend and please don't be afraid to ask for help
Mist likely hard bricked, you're not the only person this has happen too and won't be the last, if you're getting the driver mussing as previously posted ,I agree and its hard bricked. Which 4.2 stick firmware where you on? Pre camera update? At least you can call you're carrier and say you attempted to install an ota which in fact did brick your phone don't tell them you tried to root it of course, good.luck
Sent on my Moto X
Just received the stock update to Sense 6. I am in Canada, on Telus, fully stock.
When the phone boots into the recovery to flash the update, I am getting a red triangle and the error is unexpected contents in settings.apk
Any suggestions on how to get this update working other than hard resetting before the update?
Thanks.
Can you reboot normally? Just select the Reboot system option? Also, if it insists on going to update, hold power button to forcefully restart and keep pressing the volume down button to get into bootloader mode.
Try restart from there.
As you are FULLY stock (no root, should say LOCKED on that bootloader screen) you can either consider going through the warranty OR trying it yourself to fix by unlocking bootloader OR take it to someone locally.
Unfortunately all options will lead to data loss.
SaHiLzZ said:
Can you reboot normally? Just select the Reboot system option? Also, if it insists on going to update, hold power button to forcefully restart and keep pressing the volume down button to get into bootloader mode.
Try restart from there.
As you are FULLY stock (no root, should say LOCKED on that bootloader screen) you can either consider going through the warranty OR trying it yourself to fix by unlocking bootloader OR take it to someone locally.
Unfortunately all options will lead to data loss.
Click to expand...
Click to collapse
Yes it reboots and yes I have a locked bootloader. I would hard reset before sending it out for servicing.
Any other people having this issue?
mfpreach said:
Yes it reboots and yes I have a locked bootloader. I would hard reset before sending it out for servicing.
Any other people having this issue?
Click to expand...
Click to collapse
Not heard of a problem while updating. You are special.
What are your guys thoughts on flashing a stock ruu and then trying to ota to sense 6?
mfpreach said:
What are your guys thoughts on flashing a stock ruu and then trying to ota to sense 6?
Click to expand...
Click to collapse
Great idea!
mfpreach said:
What are your guys thoughts on flashing a stock ruu and then trying to ota to sense 6?
Click to expand...
Click to collapse
Did your problem solved?
Haha I haven't been able to try, on my 8.1 box I get an error 170 when trying to connect the phone in ruu. On my win7 box the ruu just auto closes....
mfpreach said:
Haha I haven't been able to try, on my 8.1 box I get an error 170 when trying to connect the phone in ruu. On my win7 box the ruu just auto closes....
Click to expand...
Click to collapse
well error 170 is either because your drivers aren't installed correctly or because you have a bad usb cable/port
alray said:
well error 170 is either because your drivers aren't installed correctly or because you have a bad usb cable/port
Click to expand...
Click to collapse
Thanks,I will look into it tomorrow.
Are there even good drivers for 8.1 yet bearing in mind I don't have a USB 3 port?
mfpreach said:
Thanks,I will look into it tomorrow.
Are there even good drivers for 8.1 yet bearing in mind I don't have a USB 3 port?
Click to expand...
Click to collapse
hi, we have similar issues although mine is the soundhound_freemium.apk instead of settings.apk, I hope that you will get your issue settled and also update me and the rest of us who are having the issues here. good luck and thanks! (do check out my thread which I've just posted like 5 minutes back!)
Do not install sense 6 upgrade
I would recommend NOT installing the stock Sense 6 upgrade. I installed it a couple days ago and currently my phone is bricked because of it.
I posted about my issue in another thread. In case people want to read what's been going on i'll repost it here.
Kg810 said:
So I performed the Sense 6 upgrade a couple days ago, update went through fine, yesterday morning my phone started acting all weird (sluggish, random reboots, bunch of apps reporting errors, etc) and battery was draining fast.
I probably rebooted my phone 10 times, 5 times normally by just the power button and the remaining times through the light trick, power button and volume button. Once my phone finally got back to normal, I was typing on whatsapp and then suddenly it froze.
It froze for a couple minutes and then it turned off. I believe the battery was at 39%. I plugged the phone into my work computer and it would make the USB connection sound, then after a few seconds it would display drivers failed to install followed by 3 subtle sounds similar to the connection sound. So right away I checked Device Manager and it displayed QHSUSB_DLOAD.
Currently my phone has been charging all night, currently it is being charged at work and there has been no sign of life.
I've tried putting it in the freezer, the light trick, the laptop connecting/disconnecting trick, and the go ole punching the phone trick. None of them have worked.
The phone is definitely not charging at this point as it is stone cold when I hold it or touch the wall charger.
Any ideas what I can do? I don't want to contact Rogers and have to send it in. I've got so many songs, videos and pictures I have yet to backup.
Any help and/or suggestions welcome.
Click to expand...
Click to collapse
Kg810 said:
I would recommend NOT installing the stock Sense 6 upgrade. I installed it a couple days ago and currently my phone is bricked because of it.
Click to expand...
Click to collapse
Well your issue have nothing to do with the sense 6 update. You even said that you have updated the phone a couple of days before your phone died. QHSUSB_DLOAD mode mean your phone motherboard is dead, either because of an hardware failure or because you have flashed something really wrong (probably not your case). So how an hardware failure could be caused by a sofware update and only occur days later....? unfortunately, you must send your phone for repair.
---------- Post added at 05:23 PM ---------- Previous post was at 05:22 PM ----------
mfpreach said:
Thanks,I will look into it tomorrow.
Are there even good drivers for 8.1 yet bearing in mind I don't have a USB 3 port?
Click to expand...
Click to collapse
if you have a win7 computer, then use that one.
alray said:
Well your issue have nothing to do with the sense 6 update. You even said that you have updated the phone a couple of days before your phone died. QHSUSB_DLOAD mode mean your phone motherboard is dead, either because of an hardware failure or because you have flashed something really wrong (probably not your case). So how an hardware failure could be caused by a sofware update and only occur days later....? unfortunately, you must send your phone for repair.
Click to expand...
Click to collapse
Maybe I wasn't clear.
Tuesday night before I went to bed I performed the upgrade.
Wednesday morning, is when the issues started occuring.
Today is May 29th, Tuesday was May 27th, which is 2 days ago, hence why I said I performed the upgrade a couple days ago.
From the time I performed the install Tuesday night to Wednesday morning when I got into work, there was nothing done to the phone. The only thing that was done was the Sense 6 upgrade.
So you're trying to tell me that the upgrade has nothing to do with it?
Kg810 said:
So you're trying to tell me that the upgrade has nothing to do with it?
Click to expand...
Click to collapse
If your phone was 100% stock, I highly doubt the ota could hard brick it.
like I said QHSUSB_DLOAD = defect motherboard
in most cases because:
1- hardware failure
or
2- Flashing something that screwed your phone (i.e flashing something not meant for your phone with S-OFF)
I'm not saying its impossible, but I think it's more a coincidence
alray said:
If your phone was 100% stock, I highly doubt the ota could hard brick it.
like I said QHSUSB_DLOAD = defect motherboard
in most cases because:
1- hardware failure
or
2- Flashing something that screwed your phone (i.e flashing something not meant for your phone with S-OFF)
I'm not saying its impossible, but I think it's more a coincidence
Click to expand...
Click to collapse
I've had the phone for a little over a year and it has been 100% stock. Never tinkered with it in any way shape or form.
I just can't see how it is a mere coincidence that right after the update, my phone starts acting up, and then becomes bricked.
Kg810 said:
I've had the phone for a little over a year and it has been 100% stock. Never tinkered with it in any way shape or form.
I just can't see how it is a mere coincidence that right after the update, my phone starts acting up, and then becomes bricked.
Click to expand...
Click to collapse
Anyway, your only way out of this qhsusb brick is to send your phone for repair.
Sorry
mfpreach said:
Yes it reboots and yes I have a locked bootloader. I would hard reset before sending it out for servicing.
Any other people having this issue?
Click to expand...
Click to collapse
facing same problem with you. my problem haven't fix. from malaysia
akasi91 said:
facing same problem with you. my problem haven't fix. from malaysia
Click to expand...
Click to collapse
From Malaysia as well, hey mind telling me how big is your sense 6 update download size?
kuzumitaiga said:
From Malaysia as well, hey mind telling me how big is your sense 6 update download size?
Click to expand...
Click to collapse
6xxmb.
Hello everyone,
I received an OTA update last night for my phone for Android Lollipop. If I had known better, I wouldn't have updated it.
Since the update, my screen doesn't timeout or lock, it just restarts. If I press the power button to turn the screen off, it restarts. I can either shut the phone off completely or keep the screen on, which obviously kills the battery pretty quick.
I tried doing factory reset already, issue is still there. I tried wiping cache partition, same issue.
At this point, I would really like to downgrade to KitKat. Is that possible? And if so, how? I'm on a Vodafone UK contract. My phone is not unlocked.
Any other solution that might help. I don't know what else to do. Please help.
rosesor said:
Hello everyone,
I received an OTA update last night for my phone for Android Lollipop. If I had known better, I wouldn't have updated it.
Since the update, my screen doesn't timeout or lock, it just restarts. If I press the power button to turn the screen off, it restarts. I can either shut the phone off completely or keep the screen on, which obviously kills the battery pretty quick.
I tried doing factory reset already, issue is still there. I tried wiping cache partition, same issue.
At this point, I would really like to downgrade to KitKat. Is that possible? And if so, how? I'm on a Vodafone UK contract. My phone is not unlocked.
Any other solution that might help. I don't know what else to do. Please help.
Click to expand...
Click to collapse
sounds like your phone is broken ..return it if it's Locked and never rooted
Finally fixed
In the end, I had to unlock the bootloader, root the phone and flash a customer ROM (Android Revolution). It worked! Now, I can finally switch my screen off without the phone restarting!
Thanks,
Rose
rosesor said:
In the end, I had to unlock the bootloader, root the phone and flash a customer ROM (Android Revolution). It worked! Now, I can finally switch my screen off without the phone restarting!
Thanks,
Rose
Click to expand...
Click to collapse
you also lost your warranty in the process. If it had not worked you would have been stuck paying for a repair
I'm happy it worked out for you
I have had my Sm-N910T for about a year now. When I first got it I rooted it without thinking it through. I used Odin and flashed cf autoroot. I unrooted it when it started giving me issues. Then it would restart, freeze, etc. I now have an app called wakelock and it prevents my phone from turning off. It works great it has the original firmware that installed through Samsung kies but when I try to restart it just shuts down. When I power off I can't always power back on right away. I have to pull the battery and hold the power button for 1 minutes release, then put the battery back in and it works again. I have put the original firmware and it is not rooted anymore. Is there any way I can fix this issue? So basically it works fine but if I turn it off I have to pull the battery to be able to turn it back on. Every once and awhile it'll go into download mode on its own too.
Enalay527 said:
I have had my Sm-N910T for about a year now. When I first got it I rooted it without thinking it through. I used Odin and flashed cf autoroot. I unrooted it when it started giving me issues. Then it would restart, freeze, etc. I now have an app called wakelock and it prevents my phone from turning off. It works great it has the original firmware that installed through Samsung kies but when I try to restart it just shuts down. When I power off I can't always power back on right away. I have to pull the battery and hold the power button for 1 minutes release, then put the battery back in and it works again. I have put the original firmware and it is not rooted anymore. Is there any way I can fix this issue? So basically it works fine but if I turn it off I have to pull the battery to be able to turn it back on. Every once and awhile it'll go into download mode on its own too.
Click to expand...
Click to collapse
Hi,
I have reported this thread to be moved to the right Q & A section where you might be able to get help quickly.
-Vatsal
Enalay527 said:
I have had my Sm-N910T for about a year now. When I first got it I rooted it without thinking it through. I used Odin and flashed cf autoroot. I unrooted it when it started giving me issues. Then it would restart, freeze, etc. I now have an app called wakelock and it prevents my phone from turning off. It works great it has the original firmware that installed through Samsung kies but when I try to restart it just shuts down. When I power off I can't always power back on right away. I have to pull the battery and hold the power button for 1 minutes release, then put the battery back in and it works again. I have put the original firmware and it is not rooted anymore. Is there any way I can fix this issue? So basically it works fine but if I turn it off I have to pull the battery to be able to turn it back on. Every once and awhile it'll go into download mode on its own too.
Click to expand...
Click to collapse
sounds like the same software issue I had. Idk what happened but the internal memory failed on my note 4. Have you experienced constant freeze ups? also have you gone into download mode with an error that says "mmc_failed can't boot"? It was something along the lines of that.
Re:
alfadog77 said:
sounds like the same software issue I had. Idk what happened but the internal memory failed on my note 4. Have you experienced constant freeze ups? also have you gone into download mode with an error that says "mmc_failed can't boot"? It was something along the lines of that.
Click to expand...
Click to collapse
Yes I have those same issues. I am getting a new phone but I have to give this one to someone else and I need it in good shape to give it to them. Do I need to just buy a replacement or is there any way I can get it fixed?
Enalay527 said:
Yes I have those same issues. I am getting a new phone but I have to give this one to someone else and I need it in good shape to give it to them. Do I need to just buy a replacement or is there any way I can get it fixed?
Click to expand...
Click to collapse
Have you tried to update to the latest firmware? DOK2 fixes a lot of issues including the memory leak.
Sent from my SM-N910T using Tapatalk
aaldiar said:
Have you tried to update to the latest firmware? DOK2 fixes a lot of issues including the memory leak.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I updated it ota then on Samsung kies with the latest firmware. Everything works fine except the power off issues.
I think this is a common 5.0.1 issue, same thing started happening to me after update. Gotta wait for update or back to 4.4.4.
Enalay527 said:
I have had my Sm-N910T for about a year now. When I first got it I rooted it without thinking it through. I used Odin and flashed cf autoroot. I unrooted it when it started giving me issues. Then it would restart, freeze, etc. I now have an app called wakelock and it prevents my phone from turning off. It works great it has the original firmware that installed through Samsung kies but when I try to restart it just shuts down. When I power off I can't always power back on right away. I have to pull the battery and hold the power button for 1 minutes release, then put the battery back in and it works again. I have put the original firmware and it is not rooted anymore. Is there any way I can fix this issue? So basically it works fine but if I turn it off I have to pull the battery to be able to turn it back on. Every once and awhile it'll go into download mode on its own too.
Click to expand...
Click to collapse
I would recommend downloading the full DOK2 firmware. You can find it in the below linked thread. Make sure you use the newest version of ODIN to flash it 3.10.7.
It should give the phone aq complete clean install of the firmware. Kies sometimes can be janky. It you are going to get rid of the phone the best is to do a full ODIN flash.
http://forum.xda-developers.com/note-4-tmobile/development/mirror-stock-tw-t3260858
I been having the same issues ...even with full firmware flashed DOK2....I get internal memory failure. Hope someone finds a fix. Have to pull out battery, sim cards, and spen, then press all the buttons, thennnnn....put everything back to boot up. Power button won't work, and reboot won't reboot. It Just turns off. Sucks...I love this phone. Right now it's acting ok...occasionally I get freezes and major lag. Someone please help!
notufatjesus said:
I been having the same issues ...even with full firmware flashed DOK2....I get internal memory failure. Hope someone finds a fix. Have to pull out battery, sim cards, and spen, then press all the buttons, thennnnn....put everything back to boot up. Power button won't work, and reboot won't reboot. It Just turns off. Sucks...I love this phone. Right now it's acting ok...occasionally I get freezes and major lag. Someone please help!
Click to expand...
Click to collapse
I had this problem too except it got really really laggy and would constantly reboot anytime I tried to do anything. Best I could figure out was it was a problem with the internal sd. Called TMO tech support, told them I did factory reset, tried it without the sd card, blah blah blah. I said it's a hardware issue that is beyond my control and I don't feel like I should have to pay for it. They said well it sounds like you already did the work for us. I guess it was still under warranty but I got a new phone the next day and no problems since. Hopefully whatever was wrong they have fixed the issue by now but so far so good.
Definitely mention the mmc read fail error or whatever it says. All it cost me was a $5 charge. Give em a call.
I have the same problem, and it only happen when I update the phone to newest firwame, DOK2.
When I use COG1 firwame it very fast and easy use. but when I update DOK2 over Odin, I few very lag and usually restart the phone when I run a big application, then It can't restart after, just turn off.
And after that, can't turn on the phone. I had remove pin in 10s, pull in and it power on normal.
Sometime I turn on the power and the phone go into download mode with notice "mmc_fail can't boot".
Now I just only want to download my phone to old firwame, COG2 and use it normal, but the new firwame with new bootloader don't allow to download old bootloader. So sad
anyone can't show me how to download to COG2 firwame, Please....
tony yayo said:
I had this problem too except it got really really laggy and would constantly reboot anytime I tried to do anything. Best I could figure out was it was a problem with the internal sd. Called TMO tech support, told them I did factory reset, tried it without the sd card, blah blah blah. I said it's a hardware issue that is beyond my control and I don't feel like I should have to pay for it. They said well it sounds like you already did the work for us. I guess it was still under warranty but I got a new phone the next day and no problems since. Hopefully whatever was wrong they have fixed the issue by now but so far so good.
Definitely mention the mmc read fail error or whatever it says. All it cost me was a $5 charge. Give em a call.
Click to expand...
Click to collapse
Hello there, I'm having the same exact issue lately, phone is a Year old, and I think its failing, One question though!
Was your phone ever rooted? mine is, but I flashed the Stock DOK2, so its official with NO root now, but I think the Device status is CUSTOM not official, Also KNOX has tripped while rooting, would T Mobile honor a replacement? At least its on the Official OS with NO Root now.
Please enlighten me
Willy318is said:
Hello there, I'm having the same exact issue lately, phone is a Year old, and I think its failing, One question though!
Was your phone ever rooted? mine is, but I flashed the Stock DOK2, so its official with NO root now, but I think the Device status is CUSTOM not official, Also KNOX has tripped while rooting, would T Mobile honor a replacement? At least its on the Official OS with NO Root now.
Please enlighten me
Click to expand...
Click to collapse
Not really sure. Mine was never rooted. I've heard of plenty of people sending their rooted phones in with no problem.
thiennvbk said:
I have the same problem, and it only happen when I update the phone to newest firwame, DOK2.
When I use COG1 firwame it very fast and easy use. but when I update DOK2 over Odin, I few very lag and usually restart the phone when I run a big application, then It can't restart after, just turn off.
And after that, can't turn on the phone. I had remove pin in 10s, pull in and it power on normal.
Sometime I turn on the power and the phone go into download mode with notice "mmc_fail can't boot".
Now I just only want to download my phone to old firwame, COG2 and use it normal, but the new firwame with new bootloader don't allow to download old bootloader. So sad
anyone can't show me how to download to COG2 firwame, Please....
Click to expand...
Click to collapse
Make sure you are using the ODIN version 3.10.7 if you are using an older version of may be what caused the issue.
If you did use the newest Odin, then I would factory reset your device, but into twrp and wipe everything but external SD Card, boot back into download mode and flash the firmware again. Most likely a few files for messed up during your Odin flash and it messed up the process. Also make sure you are using the USB cord that came with the device.
I found the fix for this mmc_failed. Making a new thread for this.
---------- Post added at 06:11 AM ---------- Previous post was at 05:38 AM ----------
http://forum.xda-developers.com/showthread.php?t=3277144
Here's is the fix. Don't forget to hit Thanks button
I recently installed a security upgrade (24th Jan 2019). Now the phone is stuck cycling between the Powered by android screen and the Nokia screen. My volume up button stopped working a long time ago. Is there another way to hard reset the phone please?
Thanks in advance
ookoro said:
I recently installed a security upgrade (24th Jan 2019). Now the phone is stuck cycling between the Powered by android screen and the Nokia screen. My volume up button stopped working a long time ago. Is there another way to hard reset the phone please?
Thanks in advance
Click to expand...
Click to collapse
Just confirming your in the right forum? (i.e. Nokia 8)
I wasn't aware the January security patch had been released yet. Did it arrive on your device via OTA or did you manually install it?
It arrived on my device. Yes it's a Nokia 8 with android 8.1
ookoro said:
It arrived on my device. Yes it's a Nokia 8 with android 8.1
Click to expand...
Click to collapse
Did you unlock your bootloader , flashed TWRP and then changed the slot? Slot A to B or vice versa?
If so, then the solution is
How to solve!
I simply waited until the battery ran out
When battery was completely dead and no Nokia-logo appear any more >>
Then I charged the battery 3% juice without booting
and from there I entered recovery-mode with the help of a USB cable.
Holding the volume+ button while connecting the USB-cable
From TWRP-recovery I changed to the other inactive slot
and whooala, that's it!